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  • Head of IT Infrastructure
    Head of IT Infrastructure
    hace 4 días
    Jornada completa
    London

    HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

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  • Assistant Manager
    Assistant Manager
    hace 4 días
    £33000–£38000 anual
    Jornada completa
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and *life • The Libertine is an award-winning restaurant and bar set within the vaults of The Royal Exchange. The food is fresh, seasonal and delicious. The pints are cold and crisp. The cocktails are beautifully crafted. The wine list is extensive. The team are full of personality. The hospitality is warm, timeless and genuine. Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. BENEFITS + BEST BITS Transparent and fair TRONC payments Pergo development programme Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager Medicash Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)· Paid sick leave Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Bridging the gap between the team and senior management, using clear, effective and simple communication Using imaginative revenue driving ideas to drive the business forward You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development. You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity. Creative cocktail ideas and champion menu development from your team You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving. You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy. You drive both sales and the business performance by using financial data and planning effectively. Be obsessed with learning, pushing for your own development and career progression Having fun, laughing a lot and bringing the good vibes WHAT WE'RE LOOKING FOR Someone who has a passion for individual hospitality experiences People focused, delivering structured inductions to new team members and encourage development A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus You have a discipline for implementing exceptional standards You are calm in high pressure environments You have a big heart and want to impart your knowledge onto your team Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Sales Advisor
    Sales Advisor
    hace 17 días
    £12.71 por hora
    Jornada parcial
    London

    Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

    Inscripción fácil
  • Stockroom Assistant
    Stockroom Assistant
    hace 17 días
    £12.71 por hora
    Jornada parcial
    London

    Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

    ¡Incorporación inmediata!
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  • Sales Associate
    Sales Associate
    hace 23 días
    £28000–£32000 anual
    Jornada completa
    London

    Olu Olu Foods is one of the leading Afro-Caribbean food brands in the UK. We are looking for a sales associate that will be responsible for selling our products while providing excellent customer service. Training for this role will take place on-the-job. Sales Associate Duties 1. Greet customers in a friendly and polite manner, 2. Assist customers with requests in the office and on the phone., 3. Demonstrate knowledge of products and services to customers, 4. Keep an eye on inventory levels, 5. Educate customers about current promotions and new products, 6. Call customers to take orders over the phone, 7. Visit customers and assist with sales / promotions and shelf layouts, 8. Contribute to team's daily sales goals, 9. Assist with e-commerce sales despatching, 10. Maintain the orderliness of the office, 11. Operate cash registers, take payments, and issue receipts, 12. Contacting existing and new customers to explain the advantages of buying our company’s products or services, 13. Communicating with customers before and after a sale, 14. Delivering presentations for persuading customers to buy new products or services, 15. Resolving customer complaints and concerns, 16. Handling customer returns, exchanges, price changes and discounts, 17. Maintaining an in-depth understanding of the company’s products or services to advise and make suitable recommendations to customers, 18. Attending conferences and events as a representative of the company

    Sin experiencia
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  • Microsoft 365 Administrator / Support Engineer (Remote, UK)
    Microsoft 365 Administrator / Support Engineer (Remote, UK)
    hace 1 mes
    £30000–£38500 anual
    Jornada completa
    London

    The role We are looking for a capable Microsoft 365 professional to strengthen our team and take ownership of day-to-day administration and support across our client base. You will work remotely, with autonomy and variety, as part of a close-knit team where your work is visible and valued. What you will do • Administer Microsoft 365 environments: Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID (user, group and licence management), • Handle support requests across a range of clients, resolving issues promptly and clearly, • Manage user onboarding and offboarding, mailboxes, permissions and licensing, • Support endpoint management through Intune and assist with security hygiene (MFA, Conditional Access, sign-in monitoring), • Maintain clear documentation and contribute to keeping client environments tidy and well-governed What we are looking for • Solid hands-on experience administering Microsoft 365 and Entra ID (Azure AD), • Strong troubleshooting skills and a methodical, self-sufficient approach, • Clear, professional communication, comfortable dealing directly with clients, • Able to work independently in a remote setting and manage your own workload, • Right to work in the UK Desirable • Experience in an MSP or multi-client environment, • Intune / endpoint management, and some Azure exposure, • Relevant Microsoft certifications (e.g. MS-102, AZ-104), • Familiarity with security tooling and email authentication (Bitdefender, DMARC/DKIM/SPF)

    Sin experiencia
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  • IT Quality and Testing Professional
    IT Quality and Testing Professional
    hace 1 mes
    Jornada completa
    London

    Job Title: IT Quality and Testing Professional Salary: £42,000 per annum Location: Suite 6.03, 1 Harbour Exchange Square, London, England, E14 9GE Company: ENRIGIN (EUROPE) LIMITED Employment Type: Full-time, Permanent IT Quality and Testing Professional ENRIGIN (EUROPE) LIMITED is seeking a highly motivated and detail-oriented IT Quality and Testing Professional to join our growing team in London. This role is responsible for ensuring the quality, reliability, security, and performance of software applications and IT systems through comprehensive testing, quality assurance processes, and continuous improvement initiatives. Key Responsibilities • Develop, maintain, and execute detailed test plans, test cases, and testing strategies for software applications and IT systems., • Conduct functional, integration, system, regression, performance, and user acceptance testing., • Identify, document, track, and manage software defects and collaborate with development teams to ensure timely resolution., • Perform quality assurance reviews throughout the software development lifecycle., • Analyse system requirements, technical specifications, and business requirements to ensure comprehensive test coverage., • Support automated testing initiatives and contribute to the development of testing frameworks and scripts., • Monitor system performance and reliability, identifying potential risks and areas for improvement., • Verify compliance with internal quality standards, security requirements, and industry best practices., • Produce testing reports, quality metrics, and recommendations for stakeholders and senior management., • Collaborate with software developers, business analysts, project managers, and external partners to deliver high-quality solutions., • Participate in continuous process improvement activities to enhance testing efficiency and software quality. Requirements • Bachelor's degree or equivalent qualification in Computer Science, Software Engineering, Information Technology, or a related field., • Minimum 3 years of experience in software testing, quality assurance, or IT quality management., • Strong understanding of software development life cycles (SDLC) and testing methodologies., • Experience with manual and automated testing tools and frameworks., • Knowledge of defect tracking and test management tools., • Familiarity with web applications, APIs, databases, and cloud-based systems., • Strong analytical, problem-solving, and troubleshooting skills., • Excellent attention to detail and commitment to delivering high-quality outcomes., • Strong written and verbal communication skills., • Ability to work independently and collaboratively within a multidisciplinary team. Desirable Skills • Experience with automation tools such as Selenium, Cypress, Playwright, or similar platforms., • Knowledge of Agile and Scrum methodologies., • Understanding of CI/CD pipelines and DevOps practices., • Experience with performance and security testing., • Professional certifications in software testing or quality assurance would be advantageous. Benefits • Competitive salary of £42,000 per annum., • Opportunity to work within an innovative and international business environment., • Professional development and career progression opportunities., • Collaborative and supportive team culture., • Exposure to a wide range of technology and digital transformation projects. To apply, please submit your CV and supporting documents to the hiring team at ENRIGIN (EUROPE) LIMITED.

    Inscripción fácil
  • Horse and Greyhound Trading Associate
    Horse and Greyhound Trading Associate
    hace 2 meses
    £50 por hora
    Jornada parcial
    London

    Job Title: Greyhound & Horse Racing Trading Associate Company: Unraced Media Location: Fully Remote Compensation: £50.00 per hour Hours: Part-time (2–3 hours daily) About Us At Unraced Media, we are a forward-thinking sports media and trading organization specializing in the racing sector. We are currently looking to expand our operations and are seeking a highly analytical and decisive Greyhound & Horse Racing Trading Associate to join our remote team. The Role This is a high-value, part-time position requiring 2 to 3 hours of dedicated work daily. As a Trading Associate, you will be responsible for monitoring live markets, analyzing odds, and executing trades across major betting exchanges. This role is fully remote, allowing you to work from anywhere provided you have a fast, reliable internet connection and can align with key racing schedules. Key Responsibilities * Monitor daily greyhound and horse racing markets to identify trading opportunities. • Execute back and lay trades efficiently using professional betting exchanges., • Analyze odds movements and market fluctuations in real-time., • Manage a daily trading bankroll with strict adherence to risk management protocols., • Log and report daily trading performance and market observations., • Minimum Requirements * Exchange Experience: Proven working knowledge and hands-on experience with betting exchanges, specifically Betfair and/or Orbit., • Racing Knowledge: A deep understanding of UK/Irish greyhound and horse racing markets, form, and race dynamics., • Odds Comprehension: Complete fluency in the odds system, including decimal odds, implied probabilities, and market liquidity., • Tech-Savvy: A reliable computer and high-speed internet connection to ensure zero latency during live market trading., • Availability: Able to commit to 2–3 hours daily (preferably during peak UK racing hours)., • What We Offer * Excellent Pay: £50 per hour for focused, specialized work., • Flexibility: 100% remote work structure., • Work-Life Balance: A short, concentrated daily shift (2-3 hours) that leaves the rest of your day free., • How to Apply If you have the market knowledge and the exchange experience to thrive in this role, we want to hear from you. Please apply even if you do not meet all the criteria as we value passion over skills ., • Please send your resume/CV to and a brief cover letter detailing your experience with Betfair/Orbit and your background in racing markets, • Unraced Media is an equal opportunity employer.

    Sin experiencia
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