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Motor Claims Handler - REMOTE WORKING \n \n What will my duties be? \n Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. \n Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. \n Manage claim cost, achieving economical settlement while ensuring the customer’s experience is excellent throughout the lifecycle of their claim. \n Liaise between Insurers, policyholders, leaseholders, engineers, brokers, and solicitors providing updates where required. \n Provide an excellent level of customer service and empathy to our customers. \n Negotiate and adjust on third-party claims. \n Obtain relevant documentation / media for the assessment of the claim. \n Ensure compliance with all regulatory requirements such as Treating Customers Fairly. \n Support the company’s values and policies and work to the highest professional standards. \n \n What skills should I have? \n Working knowledge of motor claims handling including Credit Hire, Salvage, Indemnity, and Third-Party risk. \n A good working knowledge of Underwriters terms and conditions, against which to validate a claim and determine actions required to achieve early and cost-effective settlement. \n Excellent customer service skills to deliver a professional and compassionate service. \n A confident attitude and the ability to deliver information clearly and accurately both verbally and in writing. \n The ability to work independently to manage and complete your allocated workflow. \n Adaptability to change and the willingness to pro-actively look for ways to improve what we do. \n A positive outlook, able to both self-motivate and promote collaborative working within your team. \n Excellent levels of numeracy and literacy \n \n Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. \n A copy of our D&I policy can be made available upon request.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Quality Development ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Quality Development Manager (Essex, Suffolk, Norfolk, Hertfordshire)About the role:We are looking for an experienced and passionate Quality Development Manager to join our team. In this regional role, you will work closely with Regional Operations Directors, Home Managers and the wider Quality and Governance Team to drive continuous improvement across our care homes, ensuring the highest standards of care, clinical governance and regulatory compliance.You will play a key role in supporting homes to achieve and maintain excellent quality standards, embedding best practice and delivering positive outcomes for residents.Key Responsibilities:Work alongside Regional Operations Directors and Home Managers to drive sustained improvements in quality and regulatory performance across your region.Support the development and implementation of quality improvement strategies that enhance resident care and clinical practice.Identify trends, risks and areas for improvement, providing clear feedback and action plans to Regional Operations Directors, Home Managers and Quality teams.Support care home teams to develop the knowledge, skills and confidence needed to deliver person-centred care in line with current best practice and legislation.Assist with implementing new policies, procedures and systems to ensure consistent, high-quality care across all homes.Promote compliance with health and social care legislation, regulatory requirements and company standards.Provide guidance and practical support to homes during quality improvement initiatives and regulatory inspections.Attend and contribute to Quality & Governance meetings, Regional meetings and other organisational meetings as required.Benefits of working with Runwood Homes:33 days Paid HolidayPaid MileagePension SchemeBlue Light Card and access to various other discounts on travel, restaurants, days out and leisureEmployee Assistance Scheme that is also available to immediate family membersComprehensive induction and ongoing, paid trainingFree DBS Check and uniformOpportunities to progress your career within the companyFree, on-site parkingAbout you:The successful candidate will have:A strong background in health and social care quality or governance leadership.Excellent knowledge of care standards, clinical governance and regulatory requirements.Experience supporting quality improvement and driving positive change across multiple services.Strong analytical skills with the ability to interpret quality and clinical performance data.Excellent communication, coaching and relationship-building skills.This role requires you to travel to homes across the region, so a full driving license and access to a car is essential.About Runwood Homes:Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of 57 homes across England. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.We reserve the right to close this vacancy early should we receive sufficient applications or successfully recruit a suitable candidate. Early application is therefore encouraged.TPBN1_UKTJ

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Senior Cyber Security Consultant Clearance: SC Salary: £65k - £80k + Package Location: Remote first w occasional travel to customer site The Role in a Nutshell: In this role you'll work within the Consulting team, supporting new and existing clients across various sectors to define and implement security risk assessment and best practice solutions that match their requirements. You'll work in close partnership with clients to ensure the delivery of expert services by complementing their inhouse Information and Cyber Security resources combining expertise in information security, solution architecture and business advice. As a Senior Cyber Security Consultant, you will be responsible for the identification of risks relating to Security Architecture, maintaining an awareness of published vulnerabilities and best practices across various platforms, especially cloud infrastructures. Working across the business and multiple technology platforms, you will play a key role in ensuring clients make the best use of their existing technology and make proportionate, risk-informed decisions, ensuring protection of client assets and transformation of their security architecture. This role forms part of the wider Consultancy team and will work cross functionally with the Delivery Manager and others to support and assure project delivery through all phases of the agile workflow. As a team, we're always looking to raise the bar, learn new things and incorporate new technologies and you will too! The Impact You'll Make In this role, you'll be: • Providing expert advice on cyber risk management, assessment principles and frameworks, such as ISO27005 and the NIST Risk Management Framework., • Working with multi-disciplinary teams, helping to ensure that products are delivered in a secure manner that is aligned with the wider business risk appetite., • Managing and supporting risk identification, assessment, remediation and risk treatment for digital systems, applications and infrastructure., • Identifying and validating technical, procedural, physical and personnel security controls, making recommendations to address security vulnerabilities and control weaknesses., • Facilitating cyber risk workshops and threat modelling to identify and assess risks that arise from solution architectures., • Supporting the scoping of IT Health Checks, which will identify principal security concerns for service lines., • Reviewing outcomes of the ITHC and providing advice and guidance, and where required production of an action plan for vulnerabilities identified with clear recommendations and outcomes to mitigate and address., • Producing informative and succinct reporting that clearly articulates any identified vulnerabilities, associated risks, controls and risk treatment activity., • Producing residual risk registers., • Providing accurate and pragmatic remediation/risk management guidance/advice., • Conducting Security gap analysis against security control frameworks, remediation planning and monitoring., • Evaluating third-party suppliers to provide assurance of the effective design and operation of security controls., • Producing security audit reports, checklists and briefings. What You'll Bring to the Team and the Tools you'll need: You'll bring: • Strong analytical and problem-solving skills. Excellent communication and teamwork abilities, passion for cyber security and a desire to learn and grow within the field. Ability to adapt and thrive in a fast-paced, dynamic environment, Organisation skills and forward planning., • Possess strong hands-on experience and working knowledge of:, • Security related legislation (e.g. GDPR, PCI DSS, ICO requirements)., • Security Control Frameworks such as NCSC Cyber Assurance Framework, ISO 27001, NIST CSF and CIS., • HMG and NCSC security policies, standards and guidance., • Have an understanding of cyber risk management in an agile delivery environment., • Have a good understanding of modern IT technologies and services, such as Cloud Computing (Azure, M365, AWS, Google), Mobile Computing, IT Security, Infrastructure technologies, Zero Trust and demonstrate an understanding of security architecture., • Be skilled in workshop facilitation particularly with respect to risk identification and assessment., • As a team, we're always looking to raise the bar, learn new things and incorporate new technologies and you will too! You'll share your knowledge with the team, our clients and the wider Cyberfort community, contributing to Group blogs and undertaking research related to technology enhancements., • Certifications That Set You Apart: Relevant certifications, e.g., CISSP, CISM, CRISC or other. Have achieved or be working towards Full Membership of CIISEC and UK Cyber Security Council professional registration at either Chartered or Principal for Cyber Security Governance & Risk Management. What's in it for You? You'll enjoy: • Flexibility First: Work-life balance through hybrid/remote working options., • Your Growth Journey: Continuous learning opportunities and professional development., • Perks with a Purpose: Comprehensive benefits package to support your wellbeing, health, family and future, from Private Health Care, Cash Back Plan, Buy and Sell Holiday Options, Life Assurance. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ

hackajob is partnering directly with Leonardo to hire for this role. Job Description: Salary Range - £78,000 - £95,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. A Chief Engineer - Support is required to join the Sensors business sector in Leonardo, covering Systems Design Authority responsibilities within our Support area. Within the Sensors business sector, the product portfolio is diverse and exciting, well suited to a dynamic and driven individual, with a passion for innovation and a keen interest in the defence industry. There is a portfolio of work that covers core products that have been in service for a number of years, but also product and technology developments, which support the future growth of our business. The opportunity to be involved as a Chief Engineer represents a chance to provide technical leadership and stewardship for products already in service with customers worldwide. You will ensure continued operational effectiveness, safety and supportability throughout the product lifecycle whilst leading design changes, capability sustainment activities and customer support engagements. In this role, you will support the project teams within the Sensors sector, giving them technical guidance and assurance oversight. Using your experience and authority to provide technical leadership, you will help teams to find the appropriate approach to managing technical risk to help ensure our products offer maximum value to our customers. Your Impact As Chief Engineer, you will act as the System Design Authority for in-service products, ensuring the continued safety, integrity, supportability and operational effectiveness of equipment throughout its service life. Responsibilities include: Be delegated by the business as the Design Authority and Company Technical Signatory for assigned in-service products. Provide Design Authority leadership and technical governance for all post-design support activities. Own product integrity, safety, configuration control and compliance throughout the operational lifecycle. Act as Design Authority for engineering changes, concessions, deviations and product modifications. Ensure technical approval and governance of changes through the appropriate review and configuration control processes. Support customers and end-users in resolving technical issues and sustaining operational capability. Ensure independent product assurance through Design Reviews, Change Boards and compliance with company procedures. What you will do Own the technical baseline of in-service products, ensuring design integrity is maintained throughout the support lifecycle by representing Leonardo with external stakeholders and representing the Line of Business with internal stakeholders. Work closely with support engineering teams, manufacturing, suppliers and customers to resolve technical issues and maintain operational capability. Ensure the products are compliant with any performance, legislative and contractual requirements, with a strategy for completing a set of traceable evidence Chair design reviews on Products, Systems and Services to ensure they are technically sound and compliant with the Company's approach to lifecycle management Provide technical support to customer reviews, service investigations and operational deployments. Lead technical assessments relating to component obsolescence, supplier changes and technology refresh activities. Lead investigations into field failures, customer defect reports and non-conformances, defining corrective and preventive actions and escalating significant product issues where required. Maintain product safety justification and ensure hazards are appropriately assessed and managed throughout the operational lifecycle. Support the definition of future capability enhancements, product improvement initiatives and technology insertion roadmaps. What you will bring You will have proven experience in a similar senior role and a solid working knowledge supporting in-service equipment. Essential Experience: Strong background in the support, sustainment, modification or certification of complex products throughout their operational lifecycle. Experience of product support, service engineering or post-design support activities. Experience of engineering change management and configuration control of in-service products. Experience of obsolescence management and technology refresh programmes. Experience supporting safety cases and certification maintenance activities. Experience working with customers and end-users to resolve operational issues. Possess excellent communication and interpersonal skills, to be able to interact with SMEs and End Users of various nationalities regarding a wide range of technical and operational topics. Be a self-motivated leader and team player capable of working with minimum direction. Desirable Experience: Experience supporting equipment in operational service environments. Experience reviewing trial, customer or service-use data to inform future product improvements. Experience conducting failure investigations, root cause analysis and corrective action planning. Experience working with suppliers to resolve technical issues and manage design changes. Experience supporting legacy systems where technical data, components or specialist skills may be constrained. Experience maintaining certification evidence and safety arguments for in-service products. Understanding of Through Life Capability Management principles. Experience participating in or chairing Engineering Change Boards and Configuration Control Boards. Experience supporting complex electro-optic, electronic or mission systems in service. Experience engaging directly with MOD, military operators or government customers. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Basildon Contract Type: Permanent Hybrid Working: Onsite TPBN1_UKTJ

Flexible and family-friendly working.

Be involved in significant interaction with clients, contractors, and other stakeholders throughout the project lifecycle; prepare financial reports, including cost reconciliations and progress reports, to keep stakeholders informed of project performance; identifying and mitigating commercial risks

South Yorkshire | £50,000 - £55,000 + benefits.Elevation Recruitment Group are recruiting on behalf of a growing and established business for an experienced Head of Customer Operations to lead and develop its customer-facing operations function.This is an excellent opportunity for a commercially m

Conduct site inspections, audits and risk assessments, ensuring actions are completed.

Workforce Compliance Lead (IR35/Employment Status).Sellick Partnership is currently partnered with a fast-growing technology business to recruit a Workforce Compliance Lead permanently.This is an exciting opportunity to join a fast-growing organisation specialising in external workforce management,

Comprehensive travel insurance for you and your family in line with scheme rules.

Monitor project progress against agreed milestones and take corrective actions where required. Maintain a high level of client satisfaction which to ensure possibility of opportunities for repeat business.

We are looking for experienced Data Scientists to join an enterprise AI and knowledge transformation programme.You will be responsible for designing and optimising the enterprise knowledge layer, enabling business information to be effectively discovered, understood and consumed by AI agents.The rol

Defence focused, eligiblity for SC clearance required, UK Citizens encouraged to apply).The role suits experienced UAS pilots with a military background, and licensed pilots looking to move into unmanned aviation.UAV Talent is looking for Remote Pilots with to support a large growing UAV fleet on cr

Exciting opportunity for a Lead BI Engineer with a strong Data Management/Business Intelligence background and expertise in Microsoft SQL Server to manage a team of 5.This job will involve developing and supporting Power BI Solutions for the global business (Operations), building, and maintaining ET

Fancy a smaller agency with a family feel with a great work life balance?.

Education Payroll & Pensions Specialist.Join us in shaping the future of payroll software for schools and trusts.We're looking for an experienced.Every Payroll, our payroll and pensions software designed specifically for the education sector.This is a fantastic opportunity for someone who has spent

We're looking for someone who has been close to the action — someone who has built things, changed things, experienced difficult situations and understands how businesses and people really operate under pressure.

Job Title: CRM Specialist (Klaviyo) - Contract Position.Type: Contract (3 days per week).Immersum is exclusively supporting an Ecommerce Agency who are passionate about helping their clients grow their online presence and drive sales through effective e-commerce strategies.They are currently seeking

If you need support in completing the application or if you require a different format of this document, please get in touch with.TCS London Office number 02031552100.We have an exciting role for you - SAP ABAP(RAP) Developer.TCS is a purpose-led transformation company, built on belief.We do not jus

A leading engineering and infrastructure business is looking to appoint an experienced Senior MEICA Estimator to support the development of technically sound and commercially competitive solutions across a range of water industry projects.This is an opportunity to join a growing team delivering comp

Global High-Tech Talent Connect 🌐.Join Our Talent Pool for Career Opportunities in Korea’s High-Tech Industries!.As a South Korean government agency under the Ministry of Trade, Industry and Resources (MOTIR),.UK with leading companies in South Korea.We focus on high-tech industries, including.

Criminal Lawyer, 2+ PQE, Hertfordshire, £61,750 - £71,400 + £1,050 Recruitment & Retention Bonus.Are you ready for a fresh challenge and a new direction in your career? This is an exceptional opportunity for an ambitious Criminal Lawyer to transition into a Prosecutions role, with comprehensive t

Civil Engineering Recruitment is acting as the recruitment partner for this position:.Senior or Principal Design Engineer (hybrid working arrangements).A major Tier 1 contractor is expanding its in-house engineering team and is looking for a Senior or Principal Design Engineer with a strong backgrou

Senior Mechanical Design Engineer (Building Services).Bristol (Hybrid Working Available).We're looking for an experienced.Senior Mechanical Design Engineer.Building Services team in Bristol, delivering innovative mechanical designs across a diverse range of projects including commercial, healthcare,

We’re currently recruiting for an experienced.This is an excellent opportunity to work on a diverse range of technically challenging and high-profile steelwork projects, including bridges, architectural steelwork and complex structural installations.Produce accurate 3D models using Tekla Structure

Promoting customer satisfaction by maintaining aftersales return rate (less than 1%).

Are you a product owner who is looking for their next job opportunity?.Recruit with Purpose are supporting a leading social housing provider who are bringing in a Product Owner on an outside IR35 basis to take ownership of their small change function.This is a genuine backlog ownership role rather t

In return we provide to you a competitive salary, comprehensive benefits package, the opportunity for you to develop your career with Willmott Dixon and the training to make this happen - but most importantly a great place to work with a true family ethos!.

You treat the floor as a feedback system: interaction logs and escalation patterns synthesized with AI into measurable gains in how well the agent supports staff and shoppers.

This role will suit someone who wants to understand how a business operates, not just deliver transactional HR support.

You'll be making decisions about user flows and interaction patterns that hold up under scrutiny, translating complex policy and process into services that are simple, accessible, and easy to use.

Enhanced family leave policies.

The University of Sussex is home to one of the most beautiful campus locations in Britain.Situated in rolling parkland on the edge of the lively city of Brighton & Hove, the campus combines award-winning architecture with green open spaces.Over the past two decades, Sussex has doubled in size in ter

The ability to translate complex asset data into clear, actionable investment strategies.

Partner with clients to translate business and fan-engagement goals into actionable technical requirements.

Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world.Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products

Private medical insurance and enhanced family-friendly policies.

AJ Chambers are proud to be partnered with an award winning Tier 1 Legal 500 law firm as they look to expand their high performing property litigation team based in Hertfordshire.This is a fantastic opportunity for an experienced real estate disputes lawyer to join a well established team focusing o

A well-established infrastructure contractor with a strong presence across the utilities sector is seeking an experienced Senior MEICA Estimator to support the delivery of a growing portfolio of projects.Operating on long-term programme, the organisation has secured a significant pipeline of work an

SAP SmartRecruiters Functional Lead / Functional Consultant.SC Cleared (or willing to undergo).SAP SmartRecruiters Functional Lead / Functional Consultant.Central Government environment.You will work with Resourcing, Digital and third-party suppliers to translate business requirements into effective

Remote-first with quarterly travel to Ireland, plus occasional client site visits across the UK.From £80,000 onwards (flexible depending on candidate experience).An established, VC-backed healthcare software scale-up supplying enterprise clinical workflow solutions into the NHS is appointing a Dire

UC & Collaboration Engineer - WebEx, Collab, Voice, Video.Permanent | £60,000 – £75,000 + benefits.Location | Hybrid UK, Manchester, London, South East.A leading Cisco and Microsoft partner is looking for an experienced UC & Collaboration Engineer to join their growing engineering team on a perm

Ensure timely supply of spare parts, meet parts sales targets, and maintain customer satisfaction.

Reds10 is the leading innovator in off-site construction, delivering cutting-edge, sustainable buildings in the education, defence, healthcare, commercial and residential sectors.From design to delivery, we create smart, future-ready spaces through our industrialised construction approach.Join us an

HR Path Group, a global leader in HR consulting, helps clients with their HR transformation projects, covering both human and HRIS (Human Resources Information System) aspects.Our 2,600 employees are located in 30 countries.Our mission is to support our clients at every step of their HR digital tran

Freelance Sportswear / Fashion Designer — Men's Athleisure (London / Remote).We are in the early stages of developing a premium men's only athleisure concept and looking for a talented freelance designer to help bring the creative vision to life.Working directly with the founder on the initial des