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E-Commerce Manager (Part-Time, 3 Days per Week) Freelance Contract: £60,000 per annum (pro-rata for 3 days per week) I.e. £36k a year, £3k a month - 6 month contract. Reports to: LoveMy Network Growth Lead As part of our next growth chapter, we are working closely with LoveMy Network, a collective of elite business and marketing experts who support SME brands in achieving rapid, sustainable growth. Together, we’re strengthening our digital strategy, e-commerce performance, and customer experience — and we’re looking for a talented E-Commerce Manager to help lead that charge. ⸻ The Role We are seeking a commercially focused, analytical, and creative E-Commerce Manager to take ownership of Our Client’s online retail strategy and performance. This is a pivotal role that bridges marketing, operations, and digital transformation — perfect for someone who combines an eye for brand storytelling with data-driven decision-making. You’ll work closely with the LoveMy Network consultants to optimise site performance, improve conversion rates, manage digital spend, and ensure a world-class customer experience. ⸻ Key Responsibilities E-Commerce Management • Oversee day-to-day operations of our client and related online marketplaces., • Maintain site integrity — ensuring product information, photography, and categorisation are accurate and on brand., • Collaborate with marketing and creative teams on launches, campaigns, and promotional activity., • Continuously improve the customer journey and optimise UX based on data insights. Commercial Strategy & Performance • Monitor KPIs including traffic, conversion rate, AOV, and revenue growth; produce monthly performance reports., • Implement strategies to improve site conversion and retention, including upsell and cross-sell mechanics., • Manage and analyse paid advertising (Meta, Google Ads) in collaboration with marketing partners., • Plan and execute seasonal promotions, aligning with stock levels and business targets. Technical & Platform Management • Act as key liaison with Shopify and integrated apps (Klaviyo, Yotpo, etc.), ensuring seamless functionality., • Identify and lead digital improvement projects such as speed optimisation, automation, or plug-in updates., • Work with external developers or agencies where required to deliver updates efficiently and within budget. Leadership & Collaboration • Mentor and guide the Social Media & Marketing Assistant, supporting consistent communication across all channels., • Work closely with LoveMy Network consultants (Digital, Finance, and Strategy) to align KPIs and identify growth opportunities., • Ensure brand consistency across every digital touchpoint — visual, tonal, and experiential. ⸻ Skills & Experience Essential: • 5+ years’ experience managing e-commerce operations within fashion, retail, or consumer brands., • Strong commercial understanding — confident in analysing sales, ROI, and performance data., • Experience with Shopify (or similar platforms), Google Analytics, and Meta Ads Manager., • Understanding of SEO, UX, and customer journey optimisation., • Ability to balance strategic thinking with day-to-day execution. Desirable: • Experience managing small teams or mentoring junior marketers., • Knowledge of inventory systems, international shipping, and logistics integration., • Experience working part-time or fractional across multiple brands. ⸻ Personality & Culture Fit We’re looking for someone who is: • Confident, analytical, and solution-oriented — a natural problem solver., • Commercially minded yet creatively inspired., • Passionate about independent fashion and digital innovation., • Collaborative and adaptable, able to thrive in a lean, ambitious team., • Excited to contribute to a purpose-driven brand and mentor emerging talent. ⸻ SMART Objectives (First 6 Months) 1. Boost Conversion & Revenue • Increase website conversion rate by 15% and overall online revenue by 20% within the first 12 months, through UX improvements and data-led optimisation. 2. Strengthen Email & Retention Performance • Improve customer repeat purchase rate by 10% and grow the email database by 25% through targeted segmentation and lifecycle campaigns within 9 months. 3. Enhance Operational Efficiency • Implement at least three new digital tools or automations (apps, integrations, or workflows) that save time or reduce manual workload by 15% within 6 months. ⸻ Career Development You’ll work closely with LoveMy Network’s digital growth experts, gaining access to strategic mentoring and leadership insight from consultants who’ve scaled multi-million-pound brands. ⸻ Working Hours & Benefits • 3 days per week (Monday, Wednesday & Friday)., • Salary: £60,000 per annum (pro-rata for 3 days per week). - 6 month contract, • Hybrid working possible after onboarding., • Generous staff discount and access to LoveMy’s growth mentoring and masterclasses. ⸻ How to Apply If you’re an e-commerce professional who thrives on data, creativity, and tangible results — we’d love to hear from you. Contact: 07540 269 369

We're on the lookout for an Assistant Merchandiser to join our passionate and vibrant Womenswear team. This role presents a thrilling chance to immerse yourself in the world of retail at Fenwick, contributing your skills and expertise to a dynamic and ever-evolving environment. Join us in shaping the future of fashion and retail! You will join the team in our Central London office located on Wigmore Street. As a new member of our Fenwick family, you will be part of the updates and conversations as we fuel the next stage in our journey. What’s in it for you? When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year, • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service, • Hybrid Working (Every Thursday and Friday working from home) So, more about our Assistant Merchandiser role… As an Assistant Merchandiser, you'll play a pivotal role in securing the right quantities and assortment of products in each store, at the perfect price point, all to meet our sales and profit targets. Collaborating closely with our Merchandiser and Buying teams, your contributions will encompass setting and managing strategies, streamlining planning and trading, and identifying key trading opportunities that align with our long-term objectives. Your responsibilities will extend to the meticulous management of our systems, particularly the WSSI's. You'll be integral in setting up, maintaining, and regularly updating sales, stock, intakes, and markdowns within these systems. Your analytical prowess will shine through as you continually review data, providing essential recommendations to the Merchandiser and Buying teams, contributing significantly to our strategic decision-making process. Moreover, your adeptness in planning and executing re-orders for continuity ranges will be essential in meeting our sales forecasts and stock targets. As part of the team, you'll actively support the Merchandiser in optimising Open to Buy (OTB) planning, ensuring maximised full-price sell-through and reduced markdowns to enhance stock turnover. Through detailed monitoring of departmental performance metrics, including sales, stock levels, profitability, and promotional activity, you'll provide crucial insights and historical analyses to guide future strategies and enhance our decision-making processes. If you're ready to contribute your expertise in driving profit while minimising risk, this role at Fenwick could be the perfect fit for you! What we are looking for in a candidate… • Excellent analytical and numerical skills, • Demonstrated financial acumen in previous roles, • Good commercial awareness of the industry, • Developed communication, influencing and relationship skills., • Good working knowledge of excel and B+M systems – in particular WSSI’s, and Stock and Commitment processes, • Able to make logical decisions under pressure, • Able to manage time well to prioritise multiple workstreams/objectives, • Innovative and uses initiative, • Understanding of the purpose of a merchandising function, • Experience within a buying/merchandising function About Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.

Working with JOSEPH We are looking for talented individuals for our store at Duke of York Square, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Working with JOSEPH We are looking for talented individuals for our store at Harrods, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Working with JOSEPH We are looking for talented individuals for our stores in Marylebone, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Working with JOSEPH We are looking for talented individuals for our store at 28 Brook Street, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Working with JOSEPH We are looking for talented individuals for our stores in the London area, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Assistant Manager – New Store Opening Full Time, 40 hours About the Role We’re seeking an enthusiastic and proactive Assistant Manager to join the leadership team of an exciting new womenswear boutique opening in West London. This is a fantastic opportunity for someone who is passionate about retail, thrives in a fast-paced, collaborative environment, and is eager to play a key role in shaping a store from the ground up. The Assistant Manager will support the Store Manager in driving sales performance, nurturing a motivated team, and ensuring an exceptional customer experience in every interaction. Key Responsibilities: Leadership & Operations • Partner with the Store Manager to oversee daily operations and ensure the boutique runs efficiently., • Take a hands-on approach to leading the team, stepping into full leadership responsibilities when required., • Support with recruitment, onboarding, and ongoing team training and motivation., • Ensure each customer enjoys a warm, engaging, and personalized service., • Act as a brand ambassador, maintaining the store’s premium aesthetic and upholding its values in every client interaction., • Oversee stock levels, deliveries, and visual merchandising to maintain high operational and presentation standards., • Analyse store performance metrics and contribute to action plans for improvement., • Foster a positive, inclusive, and collaborative store culture that reflects the brand ethos., • Act as a mentor and motivator to the team, leading by example in professionalism, enthusiasm, and client care., • Contribute new ideas to enhance the customer journey and overall business success. About You • Previous experience in a supervisory or assistant management role within premium or lifestyle retail., • A genuine passion for fashion, product, and delivering memorable customer experiences., • Confident leadership with strong communication and interpersonal skills., • Organised, adaptable, and proactive — able to manage multiple priorities and think on your feet., • A natural people person who thrives in a creative, dynamic environment. What’s on Offer • The opportunity to be part of an exciting new boutique opening and contribute to its long-term success., • A supportive environment that encourages personal growth and development., • Competitive salary (up to £43,000, dependent on experience) and internal progression opportunities. If you’re ready to take the next step in your retail leadership career, please apply with your CV. Applicants must have the Right to Work in the UK.

Role: Assistant Store Manager Location: Ilkley Job type: Permanent, Full-Time (40 hours) Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Overview Putting the customer at the heart of everything that you do, you will support the Store Manager in commercially managing your store to maximise profitability through the retail plan; driving sales, managing costs, and delivering our brand through the visual proposition. Creating a fun and inspiring atmosphere in line with our brand and culture, you must support the development of the team, whilst ensuring the highest standards are maintained throughout the store according to company guidelines. Role Responsibilities • Leading by example and demonstrating exceptional standards of behaviour ensuring the integrity of the brand is maintained at all times, • Drive and role model customer service standards to exceed customer expectations, • Training, coaching and developing your team supporting the completion of appraisals and performance reviews for all Crew, • Proactive analysis of available financial data, retail and company strategy, use of local/industry knowledge and commercial creativity to maximise sales opportunities and support in making commercial decisions to drive store performance and exceed KPI targets, • To ensure that the store is working to budget through effective scheduling, cost controls and crew productivity, • To use effective planning and organisational skills to successfully implement the retail plan, • Communicating and liaising with Head Office to influence and maximise the stock package where appropriate, • To ensure correct procedures are adhered to in a professional manner for your Crew and store including cash and stock, health and safety, office, security of premises, key holders and loss prevention (NB, this list is not exhaustive), • To oversee and execute the FatFace visual proposition to company standards including leading sale / new season launches and floor moves, • To abide by all FatFace policies and procedures and comply with legal obligations including safety requirements, • Ensure GDPR procedures are adhered to at all times to maintain confidentiality, • In the absence of the Store Manager, take on holding responsibilities that ensure the continued success of your store in sales, standards and Crew development. Role Competencies • To deliver excellent customer service standards focussing on customer needs and satisfaction, • Align self to companies social and environmental mission and champion any actions that you can directly impact at all times’, • Proactively offer alternative ways for customers to buy across all of our channels, • Ensure all crew are equipped with product training and are aware of our multichannel proposition, • Championing the FatFace vision and values in store to keep the customer at the heart of all decision making, • Proactively provide crew with learning, development and coaching opportunities to aid in achieving high performing teams that reach their full potential, • Use of local knowledge and creativity to maximise sales opportunities that are unique to your market, • Ensure that the store is working to budget through effective scheduling, cost controls and Crew productivity Benefits of working with us • 25 days holiday plus bank holidays, • Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t), • THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning, • Dental Insurance (employee funded), • Pension scheme• EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support, • Critical illness/Death in service for Salaried staff, • Sick pay allowances, • O2 phone discount, • Eye Tests/contributions to glasses (qualifying roles only), • Sabbatical leave in line with service, • Enhanced Family Friendly polices i.e. Maternity Leave, • Refer a friend scheme If this sounds like the opportunity for you then apply today!

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Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

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Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

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Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

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Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

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Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

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