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  • Kitchen Porter - Full time
    Kitchen Porter - Full time
    18 days ago
    £12.8–£13.5 hourly
    Full-time
    London

    OUR PHILOSOPHY Chez Lui is London’s favourite French bistro. Our food menu is designed and executed by the award winning Chef Rocco Seminara using fresh ingredients to recreate the typical french dishes served in a modern bistros. Our aim is to transport our guests from the often soggy streets of Notting Hill to the warm climate of the French Mediterranean. Come what may, we will always go the extra mile to ensure we exceed guest expectations and take their experience to the next level, creating exceptional memories. OUR TEAM Chez Lui is above all a family, Our team is friendly and entertaining, always making guests feel at home. THE ROLE We are looking for an enthusiastic and experienced Kitchen Porter to come and join our fantastic team. The ideal candidate will be cool and calm under pressure and will have genuine interest in developing their culinary skills. Reliable and ponctual. YOU It is essential you have previous experience, however we offer training for the candidates with can-do attitude. Successful candidates will undertake an intensive training programme which will bring you up to speed with the way we do things. We are proud of our team, packed with diversity and experience. If you love people, love the hospitality industry, and want to push yourself, join Chez Lui today and we will open many doors for your career. WHY US? Our Chefs enjoy these benefits: - 30% staff discount for you and your family - A close knit team environment - 28 days paid holiday - Pension scheme All applicants must be over 18 years old, reside in UK and have a right to work in this country.

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  • Front Office Receptionist
    Front Office Receptionist
    20 days ago
    Full-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. As one of the first faces our guests see, you’ll play a key role in shaping their overall experience—from the moment they arrive to the moment they leave. Whether you’re checking someone in after a long journey, recommending your favourite dish, or serving drinks with a smile, you’ll be at the heart of delivering genuine, memorable hospitality. No two shifts are the same. One moment you might be handling bookings or answering guest enquiries at reception, and the next you’ll be on the floor supporting the restaurant or bar team during a busy service. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Reception & Guest Experience · Welcome guests with warmth, authenticity, and a personalised approach. · Complete check-in and check-out efficiently using the hotel’s PMS. · Assist with reservations, room allocation, and guest requests. · Provide local knowledge, recommendations, and curated lifestyle tips. · Handle billing, payments, and procedures accurately. · Resolve guest concerns quickly and effectively, escalating when needed. · Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) · Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. · Prepare and serve coffees, drinks, and light food to brand standards. · Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. · Maintain cleanliness, setup, and replenishment of F&B areas. · Assist with orders, inventory checks, and receiving deliveries. · Follow food safety, allergens, and hygiene procedures. General Operations & Team Support: · Work flexibly across multiple areas depending on business needs. · Support events, activations, and lifestyle programming. · Ensure public areas remain clean, inviting, and on-brand. · Maintain a positive, supportive, and inclusive team environment. · Follow all hotel policies, safety procedures, and brand standards. Other · While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: · Previous hotel reception experience · Experience in food and beverage services · Experience using PMS and POS systems Skills: · Passion for hospitality and delivering memorable guest experiences. · Positive, energetic, and adaptable personality. · Strong communication skills and confidence in guest interaction. · Ability to multi-task and remain calm under pressure. · Willingness to learn across multiple operational areas.

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  • Chef de Partie
    Chef de Partie
    24 days ago
    £32000–£40000 yearly
    Full-time
    London

    OUR PHILOSOPHY Chez Lui is London’s favourite French bistro. Our food menu is designed and executed by the award-winning Chef Rocco Seminara, using fresh ingredients to recreate typical French dishes served in modern bistros. We aim to transport our guests from the often soggy streets of Notting Hill to the warm climate of the French Mediterranean. Come what may, we will always go the extra mile to exceed guest expectations and elevate their experience, creating exceptional memories. OUR TEAM Chez Lui is above all a family. Our team is friendly and entertaining, always making guests feel at home. THE ROLE We are looking for an enthusiastic and experienced Chef de Partie to join our fantastic team. You will have a passion for food and have good knife skills. The ideal candidate will be cool and calm under pressure and will have a genuine interest in developing their culinary skills. YOU It is essential that you have previous experience; however, we offer training for candidates with a can-do attitude. Successful candidates will undertake an intensive training programme that will bring them up to speed on how we do things. We are proud of our team, packed with diversity and experience. If you love people, love the hospitality industry, and want to push yourself, join Chez Lui today, and we will open many doors for your career. WHY US? Our Chefs enjoy these benefits: • 30% staff discount for you and your family, • A close-knit team environment, • 28 days paid holiday, • Pension scheme, • Book your birthday off on full pay – guaranteed. All applicants must be over 18 years old, reside in the UK, and have the right to work in the UK.

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  • Operations Manager
    Operations Manager
    24 days ago
    £30000–£45000 yearly
    Full-time
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

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  • Head Barista
    Head Barista
    1 month ago
    £13 hourly
    Full-time
    London

    We are a specialty and artisan café committed to exceptional coffee, consistency, and genuine hospitality. Every drink we serve reflects care, precision, and craft — from well-executed espresso to beautifully balanced milk drinks and hand-brewed coffee. We are building a team of professionals who take pride in quality, understand the details behind every cup, and want to be part of a café culture centred on standards, learning, and community. The Role We are looking for an experienced full-time Specialty Barista who brings strong technical coffee knowledge, excellent workflow, and a high standard of customer service. This role is for someone who is confident behind the machine, understands espresso recipes and extraction theory, and can consistently produce high-quality coffee in a fast-paced service environment. This is not a basic barista position. We are looking for someone who already has solid specialty coffee experience and can confidently dial in espresso, maintain equipment properly, and deliver consistency throughout service. Responsibilities • Prepare and serve consistently high-quality espresso-based drinks, milk drinks, pour-overs, and other specialty beverages, • Dial in espresso daily and throughout service, adjusting grind, dose, yield, and shot time as needed to maintain flavour and consistency, • Demonstrate a clear understanding of coffee ratios, extraction times, and how to correct under-extracted or over-extracted shots, • Texture milk to a high standard and produce clean, consistent latte art, • Work confidently on a La Marzocco espresso machine, • Operate, clean, calibrate, and maintain a Mahlkönig grinder to ensure optimal performance, • Carry out routine cleaning and maintenance of all coffee equipment, including grinders, group heads, steam wands, baskets, showers, and backflushing procedures, • Monitor espresso quality through regular taste checks and ensure drinks meet expected flavour profile and presentation standards, • Maintain excellent workflow during busy periods without compromising quality, • Keep the bar, equipment, and front-of-house area clean, organised, and fully stocked at all times, • Monitor stock levels, report shortages promptly, and support ordering and inventory control, • Follow all food safety, hygiene, and cleanliness standards consistently, • Deliver warm, professional, and knowledgeable customer service, • Minimum 1–2 years’ experience in a specialty coffee environment, • Strong practical knowledge of:, • espresso recipes and brew ratios, • shot timing and extraction control, • grind adjustment and dial-in, • milk texturing and latte art, • coffee flavour balance and consistency, • Experience working with La Marzocco coffee machines, • Experience using and maintaining Mahlkönig grinders, • Ability to explain how and why to adjust a shot when extraction is running too fast or too slow, • Strong understanding of daily cleaning routines, preventative maintenance, and correct equipment care, • Experience with stock control and café inventory management, • Excellent attention to detail and pride in presentation, taste, and cleanliness, • Calm, organised, and efficient under pressure, • Reliable, punctual, and a strong team player, • Good communication skills and a professional attitude, • Food Hygiene / Food Safety certification preferred; this will be highly valued, • Qualifications, • Previous barista experience is advantageous but not essential; training will be provided for suitable candidates., • Knowledge of food safety standards and procedures is desirable., • Experience in serving customers in a fast-paced environment is preferred., • Basic food preparation skills are beneficial., • Good time management skills to handle multiple orders efficiently during busy periods., • Ability to perform basic maths accurately for cash handling purposes., • Strong interpersonal skills with a friendly attitude towards customers and colleagues., • Competitive pay based on experience, • Flexible scheduling, • Ongoing training and opportunities for growth, • Supportive and quality-driven team environment, • Access to premium specialty coffee, • your CV, • a short cover letter outlining your specialty coffee experience, • the espresso recipe or brew ratio you are most comfortable working with, • how you would adjust a shot running too quickly

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  • Team Member
    Team Member
    1 month ago
    £12.25 hourly
    Full-time
    London

    Join the Honi Poke family and be part of London’s favourite grab-and-go poke stores! At Honi Poke, we serve fresh, fast, feel-good food. Inspired by the bold flavours of Pacific Hawaiian cuisine, our vibrant poke bowls and sushi grab-and-go options bring sunshine to busy London streets, but it’s our people who make the real difference. We’re looking for friendly, energetic Team Members in our City of London grab-and-go stores. As a Team Member, you’ll deliver an outstanding customer experience by preparing fresh poke bowls, serving customers with warmth and energy, keeping your workspace clean and organised, and contributing to a friendly, fast-paced, upbeat team environment. You’re someone who is reliable, hands-on, positive, and enjoys working with people, with a genuine passion for fresh food and creating great customer experiences. This role is perfect for anyone seeking a fast-casual, grab-and-go, or hospitality job, no previous experience required, as we provide full training and development opportunities. What We Offer: · £12.25 per hour starting pay · 30-40h per week · Paid breaks: your time to rest and recharge is important to us · Complimentary meals during your shifts · Generous staff discount for you, your friends & family · Uniform provided · A fun, positive team culture with training and development opportunities · Employee Assistance Programme for wellbeing support Ready to Join Us? Bring your energy, positivity, and passion to Honi Poke’s City of London team and help us deliver fresh, fast, feel-good food across London. Apply today – we can’t wait to welcome you to the family! That’s the way we bowl!

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