First line support jobs in Dunfermline - Page 2Create job alerts

A Scottish service organization is seeking a 1st Line Support Analyst to manage customer interactions and resolve IT issues.

Experience of working with elderly people and knowledge of dementia, delivering clinical support in this area. We are large enough to be able to provide what our teams need, such as a supportive management, detailed policies and procedures and regular comprehensive training, whilst still small enoug

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantast

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

Do you want to be part of a supportive, values-led team that truly appreciates your contribution?. Whether you're looking to start your career in care or bring your experience to a new setting, we'll support you every step of the way. Training includes blended learning, shadowing experienced carers,

Whether you're looking to start your career in care or bring your experience to a new setting, we'll support you every step of the way. Training includes blended learning, shadowing experienced carers, and ongoing support. Personal care and medication support.

The candidate should possess strong experience in 1st Line Support and Incident Management within a Public Sector IT environment.

This role focuses on providing tier I support for IT and communications systems, ensuring superior customer service while working in a collaborative team environment. Candidates should have over 2 years of experience in a technical support capacity and must demonstrate fluent Spanish communication s

A national animal welfare charity in Hertfordshire is seeking a Standby Pet Welfare Assistant to ensure pets receive essential care during their stay.Responsibilities include assessing and preparing animals for adoption, maintaining welfare standards, and providing advice to potential adopters.Ideal

This position offers full visa sponsorship and is perfect for those looking to support vulnerable individuals.

The role involves 1st and 2nd line support for digital contact centre technologies. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol. Ideal candidates will have experience in IT support and a good understanding of technology.

There is a staff team who have significant expertise in supporting people with autism and behaviours that may be challenging. You will be working alongside the Registered Manager and will be required to assist with the line management of a team of staff and have knowledge, understanding and experien

Friendly, stable and supportive management and head office team. Experience of working with elderly people and knowledge of dementia, delivering clinical support in this area.

A health care organization in the United Kingdom is seeking dedicated staff to provide client care and support for daily living activities. This position contributes significantly to client welfare in a supportive environment.

A leading charity organization in the United Kingdom is looking for a Hostel Assistant at Tobermory Youth Hostel.The role encompasses reception duties, housekeeping, and customer interaction, requiring effective communication and adaptability.The position offers a fixed-term contract with 37.Benefit

Organized with the ability to meet tight deadlines. Flexible and organized to support business growth. Work within the finance department to support strategic budgeting, cost containment, cash flow management, debt servicing, tax planning, and accurate record-keeping.

A healthcare service provider in the United Kingdom is seeking a Communications Assistant to support high-quality strategic communications across digital and offline channels. With generous leave and support initiatives, it's a great opportunity for those looking to advance in communications and mar

As a Project Support Analyst, you’ll provide exceptional 1st line support to internal users, VIPs, and external partners. We have an urgent requirement for a number of Helpdesk Analysts to provide 1st line support for one of our clients. The Analyst will oversee frontline operational activity, ens

A care group specializing in quality resident support seeks a Hospitality Assistant to provide a professional atmosphere in the dining room.

A leading educational institution in Croydon is seeking a compassionate SEN Teaching Assistant to support students with special educational needs. This role offers Health and Social Care Graduates a fantastic opportunity to gain valuable experience in a supportive environment while making a signific

We are large enough to be able to provide what our teams need, such as a supportive management, detailed policies and procedures and regular comprehensive training, whilst still small enough to avoid becoming overly bureaucratic and making the right decision to fit each circumstance. Friendly, stabl

Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle. I support in a service desk or help desk role. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, o

You will meet key metrics/KPIs, SLAs and timelines while adhering to all SOPs and guidelines, and you are expected to help create support documentation—knowledge base articles, service advisories, user‑facing guides—and improve the support process by providing feedback from daily observations.

Timely and appropriate escalation of issues to 3rd Line support teams in line with SLAs and OLAs. Support wide range of technologies/applications/systems in accordance with support guidelines. Excellent time management skills ensures SLA are met, maximising first line resolutions and minimising esca

IT Service Desk Analyst IT Helpdesk Support Analyst 1st Line Support Analyst. Experience in 1st Line Support within the Service Desk, with a solid understanding of Incident and Request Fulfilment processes, as well as priority classifications and Service Level Agreements in a Public Sector IT Servic

Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle. I support in a service desk or help desk role. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, o

Provide 1st line support relative to Incident Management process; initial assessment of all Incidents & Service Requests; make first attempt at incident resolution and/or refer to 2nd/3rd line support. To provide a single point of contact to our internal business users and external clients, deliveri

Minimum 2+ years of experience in a technical support role providing tier I support. Opportunity to work in a dynamic and supportive team environment. Dispatch incidents to the appropriate Tier II support group as needed.

The ideal candidate should hold or be eligible for SC clearance and have experience in 1st Line Support within a Public Sector IT Service Environment.

This position offers a salary range of $40,000 - $52,000 and focuses on service excellence within a supportive team environment. A leading IT service provider in the UK seeks a Spanish Bilingual Global Service Desk Overnight Analyst to deliver tier I support for IT services. The candidate must have

An organization in healthcare is seeking a Senior Analyst to provide technical support in delivering Scotland's Digital Health and Care Strategy. This position supports flexible working arrangements in a rapidly evolving digital landscape.

An established client of ours based in Hertfordshire are looking to hire a 1st/2nd Line Engineer. This 1st/2nd Line Engineer role would be ideal for someone who is happy to work in a small team. It is important in this 1st/2nd Line Engineer role that you have experience covering a variety of tools l

A leading health board seeks a dedicated individual to provide comprehensive user support services in a dynamic role. It offers the opportunity to contribute significantly to ongoing digital transformation initiatives within the healthcare system, fostering a culture of innovation and support.

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Required qualifications include 4-5 years of relevant experience and certifications in technical support.

They will be required to apply information management skills, provide onsite technical support, create reports and training procedures, have techniques to support the maintenance and delivery of all solutions, and the analysis of business requirements. Adapt, design, construct and maintain in‑hous

IT Service Desk Analyst | IT Helpdesk Support Analyst | 1st Line Support Analyst. Experience in 1st Line Support within the Service Desk, with a solid understanding of Incident and Request Fulfilment processes, as well as priority classifications and Service Level Agreements in a Public Sector IT Se

A leading IT services company in the United Kingdom is seeking a Technical Support Specialist. Ideal candidates have over 2 years of experience in tier I support, fluent in French, and strong problem-solving skills.

You will be responsible for meeting key metrics/KPIs and SLAs/timelines while adhering to all SOPs and guidelines. HDI Support Center Analyst and/or HDI Desktop Advanced Support Technician Certification. You are expected to contribute to the identification and creation of support documentation such

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Support users with Microsoft Office applications and Windows operating systems. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT suppo

Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle. I support in a service desk or help desk role. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, o

This role involves providing end-user hardware and software support and ensuring compliance with service guidelines.

Ideal candidates have over 2 years of experience in technical support, exceptional communication skills, and a commitment to service excellence. A dynamic IT provider in the United Kingdom is seeking a Global Service Desk Analyst to deliver excellent customer service and support. The role involves h

They will be required to apply information management skills, provide onsite technical support, create reports and training procedures, have techniques to support the maintenance and delivery of all solutions, and the analysis of business requirements. Annual Leave - 27 Days increasing in line with

Support and administer user accounts, permissions and security using Active Directory, Microsoft 365, Exchange Online, and Entra. Deliver second-line technical support for global users, resolving complex issues across hardware, software, networking, and collaboration tools. Support and administer us

You will have high standards in terms of cleanliness and strive to make first impressions count. Supporting your hospitality career growth. Internal development programmes, designed to support you as you grow within your role.

A leading recruitment agency in the United Kingdom is looking for dedicated Warehouse Operatives to join their expanding team.Responsibilities include inventory management, packing orders, and physically demanding tasks.The pay rate is competitive at £12.This role offers valuable experience and pot