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Sales Executive / Account Manager Location: Blackburn Salary: £28,000 guaranteed + OTE up to £68,000 (uncapped) Hippo Motor Group is looking for ambitious, motivated individuals to join our growing sales team in Blackburn. This is a genuine career opportunity with full training provided, warm leads only (no cold calling), and excellent earning potential. No previous sales experience is required, we are looking for the right attitude, mindset and work ethic. If you are driven, financially motivated and want to build a long-term career in a fast-growing business, this role offers a clear path to success. The Role As a Sales Executive / Account Manager, you will: • Handle warm customer enquiries across multiple channels (no cold calling), • Deliver a high-quality, professional customer experience from first contact to completion, • Understand customer needs and match them with the right vehicle and finance solution, • Manage your customer pipeline using our internal systems What We Offer • £28,000 guaranteed salary, • On-target earnings up to £68,000 with uncapped commission, • Warm leads provided — no cold calling, • Full 12-week structured training programme, • Ongoing coaching and development, • Clear and achievable career progression, • A supportive, high-performance team environment Training & Development You will complete a comprehensive 12-week training programme delivered by a senior team with over 30 years of combined experience. This will give you everything you need to succeed in the role, even if you have no previous sales background. We don’t just train you for the job, we develop you for long-term success. Who We're Looking For: We’re looking for people who are: • Professional, confident and positive, • Motivated, resilient and target-driven, • Comfortable speaking to customers and building relationships, • Eager to learn, improve and earn more, • Ambitious and serious about building a career No sales experience is required. Attitude, work ethic and ambition are essential. Why Join Hippo Motor Group? Hippo Motor Group is a fast-growing, well-established business with a strong focus on quality, customer experience and internal progression. This role offers real earning potential, proper training and genuine progression. Please send your CV to: Or apply directly via this job board.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Global L&D Operations Manager, you will help deliver high-quality virtual and hybrid learning experiences across BCG. You’ll initially focus on one or more learning areas—such as our core curriculum, capability-building programs, or learning journeys for Consulting and Business Services Teams. As business needs evolve, your focus areas may shift, and you’ll adapt to support priority initiatives where your expertise can have the greatest impact. In this role, you’ll lead strategic and operational execution, ensuring efficiency, consistency, and outstanding experiences. You’ll oversee back-end operations, streamline processes, and drive continuous improvement while navigating a complex, global environment and building strong, collaborative relationships at all levels. Your key responsibilities: • Owe the end-to-end learner experience and identifying opportunities for continuous improvement, • Monitor operations and implement enhancements across learning initiatives, • Orchestrate cross-functional collaboration with content owners, program managers, shared services and faculty to ensure alignment on operational readiness and smooth delivery, • Serve as the key point of contact for operational topics, providing guidance, resolving challenges, and ensuring alignment across stakeholders, • Drive standardization of processes, documentation and playbooks that support global consistency, • Collaborate with Faculty CoE to align content updates, staffing needs, and vendor engagement, • Lead annual calendaring, planning session dates and times, • Manage financial tracking, including budget, contracts, invoices, • Oversee LMS setup and maintenance, including session titles, descriptions, and feedback surveys, • Monitor learner engagement metrics, flagging issues and ensuring capstone eligibility, • Collect, analyse, and share learner feedback, driving response rate improvements – monitor this and other KPIs, generate reports, and use to drive continuous improvement, • Provide hands-on support during key delivery, e.g., partnering with teams supporting large-scale in-person events, ensuring smooth logistics, high-quality participant experience, and seamless coordination across multiple venues and stakeholders, • Introduce and integrate emerging technologies (automation, GenAI) to drive efficiency and innovation, • You have a passion for delivering outstanding customer service, are highly organised, energised and skilled at identifying areas of improvement and making them happen, • You thrive working autonomously but also love to collaborate – you are self-driven, anticipating challenges or bottlenecks and are planning effectively around them, • You are very organized and efficient– in essence, you have strong attention to detail and accuracy, particularly complex problems, projects, and stakeholders, while still seeing the big picture, • You are skilled and able to learn new technologies and systems quickly and willing to try things to see what works, what does not and how we can make things better, • You build strong working relationships across seniorities and quickly gain trust with your key stakeholders, • You keep an open mind, embrace change positively and flex to different situations, • You are excited to work in an internationally diverse team What You'll Bring We are looking for this person to have: • 9+ years of experience in learning operations, event management, or a similar role, ideally in a global, fast-paced organization, • Strong expertise in managing virtual learning tools/platforms like SABA, Zoom, Teams, and Trello., • Demonstrated project management skills, with the ability to prioritize, problem-solve, and deliver results, • Excellent stakeholder management abilities across multiple regions and seniority levels, • Proficiency in data analysis tools (Excel, Tableau) to inform decisions and track operational success, • Strong communication and storytelling skills, with a focus on influencing stakeholders, • A collaborative mindset with a solutions-oriented approach and ability to work autonomously, • Experience with emerging technologies like AI or automation is a plus. Who You'll Work With A passionate and dedicated Learning & Development team, who are currently spread across the US, Europe, Costa Rica and India. You will be part of the Operations team that is in charge of the overall orchestration of the delivery of core curriculum Learning Journeys and upskilling efforts. You will work, in close contact with the “Global L&D Service Center” which is part of the team and handling the entire participant management. You will establish strong relationships across L&D and our broader people functions to successfully learn, educate and influence others. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

: Düsseldorf | München | London | Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager – BCG Vantage on our Topic Activation path within BCG's Industrial Goods Practice Area, you will collaborate and partner in a growing global team, providing industry expertise and insights. You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and sector leaders, helping structure and solve complex issues. Additionally, as a Manager – BCG Vantage you will drive development of intellectual property and knowledge assets to support the Aerospace & Defense sector, serving as an active contributor to commercialization efforts for the topic, whilst working with business leaders to drive proposals & go-to-market efforts. As a Manager – BCG Vantage, you may line manage a team of junior colleagues (though will not be expected to do so immediately), taking responsibility for their goal setting, ongoing feedback and career development support. We are seeking a qualified candidate to support projects within the Aerospace & Defense sectors across the globe, with a particular emphasis on the defense industry in Europe. A successful candidate will likely come from the aerospace and defense industry, an aerospace and defense consultancy, or think tanks. Military service, particularly in roles relevant to defense strategy, procurement and operations, would also be a strong asset. This role is geared for an individual with a strong understanding of the business dynamics across the European defense sector, especially those who can speak to the technical and corporate trends across all military domains. While this role is pitched at the Manager level, we welcome applications from candidates with slightly less experience who demonstrate strong capabilities — in which case we may consider appointment at the Senior Analyst level. YOU'RE GOOD AT • Solving complex client problems through formulating relevant research and/or analytical approaches in aerospace and defense, • Driving development and maintenance of knowledge assets e.g. tools, databases, sector materials, based on different client contexts, • Communicating with senior stakeholders, demonstrating the ability to engage your audience effectively, • Managing a portfolio of projects, with strong awareness of business priorities and commercial impact, • Training, coaching, and mentoring junior team members, • Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring • 3+ years consulting experience in relevant aerospace and defense industry required; candidates with consulting experience (especially strategy, growth, go-to-market, and due diligence experience) preferred, • In lieu of consulting experience, 4+ years minimum industry experience required; 6-10+ years of industry experience strongly preferred, • Bachelor's Degree required (advanced degree preferred), • Fluency in English; fluency in one or more other European languages is a major plus, • Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment; experience working with diverse international teams is a major plus Who You'll Work With As a Manager – BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. *Client Focus (Embedded Expertise) * • Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets, • Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients, • Delivers actionable research and insights tailored to the client project’s needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account Based Marketing program (ABM). This individual will play a central role in designing and delivering high-impact, cross-functional ABM programs for our most strategic accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You’ll operate across all stages of the buyer journey—using creativity, data, and technology to engage decision-makers, accelerate pipeline, and drive measurable impact. KEY RESPONSIBILITIES Help Shape and Scale the ABM Function: At BCG, this involves identifying the right accounts and embedding ABM as a strategic growth lever across the organization. • Identify and prioritize key accounts across ABM tiers (1:1, 1:Few, 1:Many) and drive strategic planning for each., • Promote ABM adoption internally—acting as a trusted partner to the Senior Manager and a subject matter expert to internal stakeholders., • Facilitate account strategy sessions with account teams, helping translate insights into actionable campaign plans., • Track and articulate program performance and ROI narratives and translate into compelling slides for senior leadership., • Proactively manage program risks and evolving scope—adapting quickly with a solution-oriented mindset., • Lead Campaign Development and Execution: This includes end to end campaign planning, creative development, and execution that is tailored to client contexts and decision-maker needs., • Manage the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch., • Ideate and implement standout ABM campaigns that resonate with C-level decision-makers and drive tangible business outcomes., • Serve as a quality gatekeeper—ensuring campaign assets are compelling, brand-aligned, and conversion-optimized. Own Measurement and Impact: We focus on turning marketing data into actionable insights that empower account teams in their commercial efforts and demonstrate our program’s impact. • Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue., • Partner with the CX Senior Analyst to build out the client intelligence arm of ABM—translating marketing signals into insights and actions for account teams., • Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Be a Power User of Tech and Process: BCG leverages a robust MarTech stack to power our ABM efforts. This role ensures we’re using our tools to their fullest potential and creating scalable systems for long-term success. • Lead the ABM tech stack across platforms including Marketo, Demandbase, LinkedIn Sales Navigator, CRM, and Tableau., • Document scalable processes and best practices to streamline execution and knowledge-sharing across teams., • Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation., • Act as a connector across functions—building strong relationships and embedding ABM best practices across the organization. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG’s business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG’s Account & Commercial Marketing vision and strategy. You are a… • Strategic thinker with strong problem-solving and storytelling skills., • Confident communicator who builds trust and alignment across diverse stakeholders., • Comfortable shifting between high-level strategy and in-the-weeds execution., • Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS • Bachelor’s degree – degree in marketing or communications preferred, • 5-7 years of experience in B2B marketing managing ABM programs., • Proven track record designing and launching ABM campaigns that influence pipeline and revenue., • Exceptional writing and content development skills—able to bring clarity, creativity, and energy to complex topics., • Experience engaging senior stakeholders and coaching teams through change., • Strong data and analytics orientation—you don’t just report results, you shape the story they tell., • Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG’s Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

: London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. As part of the Worldwide BST learning team, you’ll help shape how our people develop the skills and capabilities needed for the future. Working closely with L&D leadership, you’ll support the development, delivery, and continuous improvement of learning solutions that build capability and drive business performance. This role will initially support our IT teams and partner closely with the IT L&D Director. You will play a key role in connecting the learning agenda to business priorities—ensuring that learning initiatives deliver measurable value, align with enterprise goals, and help embed a culture of continuous growth and development. Over time, the portfolio of supported functions may evolve, but the focus will remain on enabling the successful execution of our people and capability strategies—driving upskilling, cross-skilling, and readiness for future business priorities. What You'll Do You will work closely with the senior L&D team, HRBPS and business leaders to: • Contribute to the development of the learning curriculum and roadmap for your audience and align learning initiatives with business priorities, • Ensure learning supports the broader talent agenda for your learners and enables the delivery of the workforce strategy, • Support the development of learning related communications, drive engagement, and enable the broader talent agenda through targeted L&D initiatives, • Conducting needs assessments and analyzing data to identify learning priorities, • Designing and curating learning across modalities, partnering with the COEs, using internal expertise, external content, and digital platforms as appropriate., • Coordinating delivery of learning products, manage logistics and learner experience. Partner with Shared Services where support is available., • Support cross-functional initiatives for BST Learners Worldwide, • Share best practices and team to align approaches, • Understanding business needs and translating these into targeted learning solutions., • Staying abreast of cutting edge thinking in the L&D space, bringing curiosity and creativity to your work, • Building trusted relationships with senior stakeholders and subject matter experts., • Using data and insights to identify skill gaps and track learning impact., • Proactive, comfortable taking ownership, driving to outcome,, • Organized with strong execution and attention to detail., • Navigating ambiguity in a complex, fast-moving environment. What You'll Bring The role will be focused, in the near term, on supporting our IT Function. Experience with technology-focused skill areas and learner groups will therefore be valuable. The scope of supported functions may expand or shift over time in line with business priorities • 6+ years experience in learning and development, • Academic degree, with a concentration in learning and development, talent management/leadership development or organizational development background preferred, • Experience designing or delivering learning at scale using digital platforms., • Demonstrated experience of learning analytics and impact measurement., • Experience of project management including managing multiple work-streams—, • Collaborative style, with the ability to influence and build credibility across technical and business audiences. Who You'll Work With You’ll partner closely with the L&D Director for the function and collaborate with the broader team to deliver the functional learning agenda. You’ll also work with colleagues across L&D in other business units, as well as within our CoEs and Shared Services teams, in support of BCG’s overall learning agenda. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

: London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What you will do: As a Data Privacy counsel, you’ll be part of BCG Global Legal team and of Data Protection office team to ensure privacy compliance of BCG offices, with a focus on processing activities in BCG EMESA offices. Working alongside our teams of legal counsels, security experts, IT architects, developers, data scientists and marketers, you will impact company-wide awareness and understanding, system architecture, and risk posture. Within this role you will be responsible for supporting and implementing all aspects of the global data protection compliance strategy and advising on legal matters surrounding data protection/privacy. You will: • Provide assurance of privacy compliance with global and regional regulations (including the GDPR, UK GDPR and others applicable privacy laws in the EMESA region), • Support the Legal and Procurement teams with data privacy agreements with global and local vendors, and vendors we use during our client projects, including contract negotiations, • Support the Legal team with data privacy agreements with clients, including contract negotiations, • Work with colleagues in the Information Security and Compliance team on review, writing, and governance of our global policies, • Work on training materials, and conduct global and local training sessions, in a way that both the message and the reasoning are understood, • Perform research and communicate up-and-coming data protection legislation, • Collaborating across teams, you will facilitate and enhance training programs, and you will foster awareness about privacy & security best practices and risks, • Support Data Protection Impact Assessments wherever necessary What You'll Bring What we look for: • Legal counsel having worked for a medium-large company in the tech or consultancy sector, with a minimum of 5+ years of experience in data privacy and compliance; experience with a reputable law firm preferred, • Graduate degree (J.D.) in Law from an accredited law school and admitted to practice, • Excellent written and oral communication skills in English, • Able to synthesize complex legal data privacy analysis into clear recommendations, • Curious, talented, and diligent, and used to working closely with both technical and non-technical colleagues in a cross-functional environment, • Have a good understanding of high quality product development, in a fast-paced environment, • Understand the technologies BCG use, to be able to review data protection and retention policies and practices, • Bring extensive knowledge and experience from practice in the field of data protection, with an emphasis on the GDPR and other European and Middle East/African data privacy regulations, • Be interested in and follow international data protection legislation updates, • Know local juridical decisions, and be pragmatic and risk-oriented about solutions, • Be empathetic and work together with people from all cohorts, offices, and backgrounds, • Able to synthesize complex legal data privacy analysis into clear recommendations Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Root Cause Analyst Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description What will my role entail? We are looking for a Root Cause Analyst on a 3-6 month fixed term contract. You will support the Claims and Operational areas of the business, and will take the lead on learning lessons from previous customer complaints, Financial Ombudsman Service (FOS) decisions, as well guidance and policy provided by the Financial Conduct Authority (FCA) and industry news & trends to address any underlying issues. You will drive improvements in overall customer satisfaction and Regulatory adherence preventing reoccurrence of customer complaints. What will I do in this role? You will reduce customer complaints and highlight potential risks to the business by identifying Regulatory non-adherence, emerging themes or broken processes through effective and thorough root cause analysis and reporting. You will work with our Agile Squads and our Technology and Data Teams to prioritise, recommend, and track solutions to systemic problems. You will understand about additional cost implications, balancing the risks and benefits of their implementation to demonstrate the effectiveness of remedial activities. You will present root cause data and findings to management and customer forums to highlight, discuss, and escalate identified issues when required. You will provide business areas with insight, guidance and recommendations and ensure our Consumer Duty and all Regulatory responsibilities are complied with. Qualifications You are a good fit for the role if you have: Experience in complaint root cause analysis, quality assurance, or process improvement, preferably within financial services Proficiency in root cause analysis methodologies, tools, and data analysis techniques. Strong analytical and problem-solving skills with the ability to interpret complex data sets and identify trends and patterns. Knowledge of the Financial Conduct Authority’s regulatory requirements and standards relevant to complaint management A strong commitment to improving customer satisfaction and experience. Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly and concisely to diverse audiences. A detail-oriented skillset with a focus on accuracy in documenting findings and recommendations. Strong interpersonal skills with the ability to work effectively with cross-functional teams and build collaborative relationships Additional Information What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do.Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy.This vacancy is a 12 month fixed term contract position. What youll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure’s engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. Additional Information The Interview Process (subject to change): You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

We are a well-established specialist in the design and fabrication of high-quality windows and doors, committed to excellence in craftsmanship, service, and delivery. As part of our continued growth, we are seeking a dynamic and experienced General Manager to lead operations across our fabrication facility. The Role: Reporting directly to MD, the Genaral Manager will oversee all aspects of site operations, ensuring optimal productivity, quality, and profitability in a results-driven environment. This is a hands-on leadership role requiring strong operational understanding, exceptional people management skills, and the ability to deliver outstanding performance through your team. Key Responsibilities: • As the General Manager you will oversee daily operations of the fabrication facility, from production and quality control to logistics and customer satisfaction., • Drive continuous improvement initiatives to enhance efficiency, safety, and output., • Manage budgets, performance metrics, and reporting to meet and exceed business targets., • Motivate, coach, and develop staff across departments to foster a culture of accountability and teamwork., • Ensure compliance with company standards, safety protocols, and industry regulations., • Collaborate closely with leadership to implement strategic plans and achieve long-term growth objectives. About You: • Proven experience in a senior management or general management role within manufacturing, fabrication, or a related industry., • Strong leadership qualities with the ability to inspire, motivate, and lead by example., • As the General Manager / Operations Manager you will have excellent operational knowledge, with a keen understanding of production workflows and quality standards., • Results-driven mindset with a focus on performance improvement and business outcomes., • Exceptional communication, problem-solving, and organizational skills. What We Offer: • Competitive salary and performance-based incentives., • Opportunity to shape and lead a growing operation in a specialist industry., • Supportive, collaborative leadership team and modern facility environment. How to Apply: If you are an experienced, results-focused General Manager / Operatipons Manager ready to take ownership of a thriving fabrication facility in a growing privately owned group then we’d love to hear from you. Please send your CV in confidence

Care Assistant (Care Companion) Days Location: Acer Lodge, Eleanor Street, Blackburn, BB1 1JD Contract Type : Permanent Hours: 44 hours per week to include alternate weekends - 8am - 8pm Days Salary: £27,936 to £31,505 per annum (pro rata) Do you want to be part of something special? Do you want the flexibility of working hours to suit the needs of your family? Or would you much prefer a better work / life balance? Do you want to belong to an organisation that care about YOU? If you answered Yes, then what are you waiting for? Apply today! As a Care Companion at Acer Lodge you will be placed at the heart of the home along with the people that live here. We know that if youre ok, the people who live here will be ok too so ensuring you have fun is important! We want you to sit with people and eat meals and we want for you to build relationships with the amazing people we support. Responsibilities and Duties To support people with intimate washing/drying, how they wish to be dressed and presented, including shaving, hair style, nails, teeth. Represent the Acer Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors. Attend and actively contribute to team meetings. Perform any additional duties as assigned by the Home Manager to support the overall functioning of the home. Skills, Qualifications and Abilities Strong verbal and written communication skills. Experience within a similar environment desirable You need to be flexible, patient, with a can do caring attitude, and a real 'people person' Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly. Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently. The Company and Care Home EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for three years now, we currently have five homes, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needswe strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care. Acer Lodge opened in July 2024; a 70 bed nursing and dementia specialist care home in the heart of Blackburn, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Acer Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Acer Lodge. Benefits of working at EQ Care day off for your birthday start your celebrations early! Blue Light Discount Card access exclusive savings and offers. 28 days of annual leave (pro rata) enjoy a healthy work-life balance. Salary advance scheme (Level) access earned pay when you need it. Contributory pension helping you plan for your future. Dedicated Learning & Development continuous training and career growth opportunities. Team member rewards recognising and celebrating your hard work. Free meals on shift enjoy a meal on us while you work. Free tax review service making sure you keep more of what you earn. Refer a friend scheme earn up to £500 for successful referrals! (Terms apply) Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship. You may also have experience in the following: Care Companion, Care Assistant, Support Worker, Personal Care Assistant, Residential Care Worker, Health Care Support Worker, Elderly Care Assistant, Dementia Care Worker, Caregiver, Home Care Assistant, Assisted Living Support Worker, Patient Care Assistant REF-226 367 TPBN1_UKTJ

A role sitting within a group structure, this business operate across several sectors, with this position a role within the leisure sector. One of the UK’s most vibrant and dynamic group with head office in the North-West, they have seen a period of growth to become one of the largest in the UK. With a focus on delivering high quality products and experiences to clients they are firmly established at the heart of the East Lancashire economy. Operating from state of the art facilities in Blackburn they have a growing client base grows and strong reputation. Your new role as Management Accountant and Finance Manager: As Management Accountant and essentially finance manager for one of the divisions which is a separate entity to the group, this is a rare opportunity to join a close-knit, community-driven business with a proud history and exciting future. You'll play a crucial role in supporting the financial health, compliance, and long-term sustainability of the business and will report directly to the Group FD, working closely with the business CEO. Key Responsibilities: • Full responsibility for day-to-day financial operations • Payroll administration for staff • Preparation and submission of VAT returns • Monthly management accounts including commentary and analysis. • Annual budgeting and cashflow forecasting/analysis • Ensuring compliance with financial regulations including submissions and reporting. • Supervision and support of an existing bookkeeper. • Liaising with directors, auditors, and external bodies. Experience & Qualifications Required to apply: You shall have a proven track record of adding value in a sole finance role. A fully qualified accountant (ACCA, ACA or CIMA) you shall have the experience in a similar financial controller or senior accounting role and prior experience in both practice and industry preferable. A highly organised, detail-oriented accountant you shall be comfortable managing multiple responsibilities and confident using accounting software and Excel (Sage experience desirable). Salary and reward on offer: Rewarding and a role to add value, this position will also provide the successful applicant with a competitive salary and the opportunity to progress. A full time position you shall be exposed to all areas of the business and be part of the planning process whilst supported by a strong senior leadership team. Kenton Black Finance operate across the UK as a marker leading recruitment partner, specialising in the attraction of finance talent across both permanent and interim requirements. With a team of dedicated experts, each with longevity operating in the finance arena, we maintain a proven track record and have established partnerships with businesses both large, small and those in their infancy. Market leaders, we provide recruitment solutions from entry level finance to directorship professionals. Operating from local offices in Preston, Manchester, Leeds, Liverpool, Birmingham and Glasgow, Kenton Black Finance remain a dynamic and effective recruitment partner who represent and attract only the finest finance talent in the local area and across the UK

A role sitting within a group structure, this business operate across several sectors, with this position a role within the leisure sector. One of the UK’s most vibrant and dynamic group with head office in the North-West, they have seen a period of growth to become one of the largest in the UK. With a focus on delivering high quality products and experiences to clients they are firmly established at the heart of the East Lancashire economy. Operating from state of the art facilities in Blackburn they have a growing client base grows and strong reputation. Your new role as Management Accountant and Finance Manager: As Management Accountant and essentially finance manager for one of the divisions which is a separate entity to the group, this is a rare opportunity to join a close-knit, community-driven business with a proud history and exciting future. You'll play a crucial role in supporting the financial health, compliance, and long-term sustainability of the business and will report directly to the Group FD, working closely with the business CEO. Key Responsibilities: • Full responsibility for day-to-day financial operations • Payroll administration for staff • Preparation and submission of VAT returns • Monthly management accounts including commentary and analysis. • Annual budgeting and cashflow forecasting/analysis • Ensuring compliance with financial regulations including submissions and reporting. • Supervision and support of an existing bookkeeper. • Liaising with directors, auditors, and external bodies. Experience & Qualifications Required to apply: You shall have a proven track record of adding value in a sole finance role. A fully qualified accountant (ACCA, ACA or CIMA) you shall have the experience in a similar financial controller or senior accounting role and prior experience in both practice and industry preferable. A highly organised, detail-oriented accountant you shall be comfortable managing multiple responsibilities and confident using accounting software and Excel (Sage experience desirable). Salary and reward on offer: Rewarding and a role to add value, this position will also provide the successful applicant with a competitive salary and the opportunity to progress. A full time position you shall be exposed to all areas of the business and be part of the planning process whilst supported by a strong senior leadership team. Kenton Black Finance operate across the UK as a marker leading recruitment partner, specialising in the attraction of finance talent across both permanent and interim requirements. With a team of dedicated experts, each with longevity operating in the finance arena, we maintain a proven track record and have established partnerships with businesses both large, small and those in their infancy. Market leaders, we provide recruitment solutions from entry level finance to directorship professionals. Operating from local offices in Preston, Manchester, Leeds, Liverpool, Birmingham and Glasgow, Kenton Black Finance remain a dynamic and effective recruitment partner who represent and attract only the finest finance talent in the local area and across the UK

CNC Turner / Programmer - 2 Axis (Late Shift) | Permanent Location: Leighton Buzzard Shift: Late Shift (Monday-Thursday) Employment Type: Full-time, Permanent Start Date: Immediate start available Salary - £37,000 - £41,000 per annum (flat rate) depending on experience - Late shift premium paid at time + one third - Total earnings: £49,321 - £54,653 per annum (including shift premium) About the Role: Are you an experienced CNC Turner / Programmer looking to join a well-established and respected local manufacturing business? This is an excellent opportunity for a skilled CNC professional with a passion for precision engineering, tight tolerances, and high-quality workmanship. You'll be working on low-volume, high-quality components for demanding sectors including Aerospace, Oil & Gas, and Defence, within a company known for long-term stability and strong staff retention. Due to continued growth, we are expanding our engineering team and are looking for an experienced 2-axis CNC Turner / Programmer who can hit the ground running. Key Responsibilities - Program, set, and operate 2-axis CNC turning machines - Write new CNC programs long-hand at the machine with minimal supervision - Edit and optimise existing CNC programs - Complete full machine setup, including tooling, materials, speeds, and feeds - Produce one-off and low to medium volume precision components - Work with a range of hard and soft metals - Carry out in-process inspection using precision measuring equipment - Work to tight tolerances, surface finishes, and engineering standards - Interpret and work from detailed engineering drawings - Operate on a wide range of component sizes, from Ø25mm x 100mm up to Ø300mm x 3m Experience & Skills Required - Time-served experience programming, setting, and operating 2-axis CNC turning machines - Strong ability to write CNC programs manually at the machine - Experience with Fanuc controls and Manual Guide i (advantageous) - Strong understanding of G-code programming (advantageous) - Excellent knowledge of cutting speeds, feeds, and geometric tolerances - Confident working independently in a machine shop environment - Quality-focused, hands-on, and self-motivated approach - Proven background within a manufacturing or precision engineering environment Shift Pattern (Late Shift) Monday - Wednesday: 4:30pm - 3:30am Thursday: 4:30pm - 1:00am Package & Benefits - Competitive salary with enhanced late shift premium - Permanent, secure position with long-term career prospects - 28 days holiday including Bank Holidays - Additional bonus holiday over the Christmas shutdown period - Government Pension Scheme Company Profile The business has built a strong reputation for honesty, flexibility, communication, and continuous investment in both people and technology. With a focus on quality and long-term relationships, the company offers a stable and supportive working environment. How to Apply If you'd be interested to find out more please contact Max Fairclough at Shorterm Group or hit apply and we will be in touch

Location : Acer Lodge Care Home, Blackburn, BB1 1JD Contract Type: Permanent Hours : Full time, 40 hours per week (8am - 7pm) Salary : £30,000 per annum Role Overview Youre a fab chef, love to learn and want to progress, you have ideas for menus and understand that food is the window to the soul! You have learned alongside another chef, how to manage kitchens, including EHO requirements. However, youre tired of long days, split shifts, working through into the night and dont get time at home with the family or to go out with friends. What if there was a chef role that meant you could utilise all the learning you have had before AND you could forget long hours into the night, you didnt need to do split shifts and you had the opportunity to bring flair to menus whilst also learning about the nutritional needs of our older population? Would that be something you would love to do? Read on. This is an exciting opportunity to work with a forward-thinking and growing organisation. As the Head Chef at Acer Lodge, you will be placed at the heart of the home along with the people that live here. You will have the overall responsibility for the catering services within Acer Lodge and you will lead by example. You will be responsible for the team rota, food ordering, stock control including waste, ensuring that all allergies are recorded and shared with your team. You will liaise with the people that live in the home and attend resident dining experiences. The kitchen and food preparation areas need to be kept clean and tidy. You will also have a comprehensive understanding of Health and Safety issues, particularly in respect of Basic Food Hygiene, COSHH, safe moving and handling and working within the guidelines relating to cross infection. Responsibilities and Duties Oversee the training, supervision, appraisal, and performance management of the catering team. Ensure the staff rota is completed in a timely manner, maintaining appropriate staffing levels for each shift. Attend meetings and training sessions, both on-site and off-site, as required. Ensure compliance with all regulatory and statutory requirements, adhering to company policies and procedures. Maintain a thorough understanding of Health and Safety regulations, including Basic Food Hygiene, COSHH, safe moving and handling, and cross-infection guidelines. Perform any additional duties as assigned by the Home Manager to support the overall functioning of the home. Skills, Qualifications and Abilities Strong verbal and written communication skills. Experience within a Care Home environment is a must. NVQ Level 3 in food preparation & cooking (or equivalent) or a willingness to complete this qualification if not already obtained. Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly. Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently. Ability to work on a 7-day rota which will include weekends The Company and Care Home EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for three years now, we currently have five homes open, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needswe strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care. Acer Lodge opened in July 2024; a 70 bed nursing and dementia specialist care home in the heart of Blackburn, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Acer Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Acer Lodge. Benefits of working at EQ Care day off for your birthday start your celebrations early! Blue Light Discount Card access exclusive savings and offers. 28 days of annual leave (pro rata) enjoy a healthy work-life balance. Salary advance scheme (Level) access earned pay when you need it. Contributory pension helping you plan for your future. Dedicated Learning & Development continuous training and career growth opportunities. Team member rewards recognising and celebrating your hard work. Free meals on shift enjoy a meal on us while you work. Free tax review service making sure you keep more of what you earn. Refer a friend scheme earn up to £500 for successful referrals! (Terms apply) Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship. You may also have experience in the following: Head Chef Care Home, Care Home Head Chef, Senior Chef Residential Care, Chef Manager (Care Home), Catering Manager Care Home, Head Cook Care Home, Residential Care Chef, Chef Supervisor Care Sector, Kitchen Manager Care Home, Nutrition-Focused Chef, Elderly Care Chef, Chef Residential Nursing Home, Lead Chef Care Services, Chef Manager Elderly Care, Healthcare Catering Manager REF-226 339 TPBN1_UKTJ

Care Assistant (Care Companion) Nights Location: Acer Lodge, Eleanor Street, Blackburn, BB1 1JD Contract Type: Permanent Hours: 44 hours per week to include alternate weekends - 8pm - 8am Nights Salary: £27,936 to £31,505 per annum (pro rata) Do you want to be part of something special? Do you want the flexibility of working hours to suit the needs of your family? Or would you much prefer a better work / life balance? Do you want to belong to an organisation that care about YOU? If you answered Yes, then what are you waiting for? Apply today! As a Care Companion at Acer Lodge you will be placed at the heart of the home along with the people that live here. We know that if you’re ok, the people who live here will be ok too – so ensuring you have fun is important! We want you to sit with people and eat meals and we want for you to build relationships with the amazing people we support. Responsibilities and Duties • To support people with intimate washing/drying, how they wish to be dressed and presented, including shaving, hair style, nails, teeth. • Represent the Acer Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors. • Attend and actively contribute to team meetings. • Perform any additional duties as assigned by the Home Manager to support the overall functioning of the home. Skills, Qualifications and Abilities • Strong verbal and written communication skills. • Experience within a similar environment desirable • You need to be flexible, patient, with a ‘can do’ caring attitude, and a real 'people person' • Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly. • Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently. The Company and Care Home EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for three years now, we currently have five homes, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needs—we strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care. Acer Lodge opened in July 2024; a 70 bed nursing and dementia specialist care home in the heart of Blackburn, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Acer Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Acer Lodge. Benefits of working at EQ Care • ½ day off for your birthday – start your celebrations early! • Blue Light Discount Card – access exclusive savings and offers. • 28 days of annual leave (pro rata) – enjoy a healthy work-life balance. • Salary advance scheme (Level) – access earned pay when you need it. • Contributory pension – helping you plan for your future. • Dedicated Learning & Development – continuous training and career growth opportunities. • Team member rewards – recognising and celebrating your hard work. • Free meals on shift – enjoy a meal on us while you work. • Free tax review service – making sure you keep more of what you earn. • Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply) Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship. You may also have experience in the following: Care Companion, Care Assistant, Support Worker, Personal Care Assistant, Residential Care Worker, Health Care Support Worker, Elderly Care Assistant, Dementia Care Worker, Caregiver, Home Care Assistant, Assisted Living Support Worker, Patient Care Assistant REF-(Apply online only)

This division of a global manufacturing business provides specialist products and solutions to a range of sectors with a focus on sustainability and innovation. They have pioneered a number of technologies to ensure they maintain their position as market leaders by meeting customer demands and prioritising internal investment. As part of this global commitment to continuous improvement they are embarking on a significant ERP implementation and are seeking to recruit an Operations Accountant on a permanent basis to strengthen the team on site. The role will suit someone with an inquisitive nature who enjoys challenging convention and can embrace change. You must have a pro-active attitude, with the ability to build relationships and act as finance business partner to operations, supply chain and commercial departments. The ideal candidate could be a fully qualified or studying accountant or QBE, preferably with experience of a manufacturing environment or similar. You will be joining the company at busy time of major change and your main duties will be: Produce regular reporting and analysis for the site (e.g. inventory, waste, cost savings & direct labour) Business partnering stakeholders to understand and use data effectively Challenge processes, propose and implement solutions across functional teams Support the rollout of new ERP system on site, data cleansing, process mapping etc Collaborate with colleagues to ensure consistent processes and reporting Provide support with costings, BOMs and commercial analysis Supporting procurement on suppliers, spend, terms; Supporting monthly forecasts and annual budgets. To be successful you must ideally have excellent IT skills, knowledge of macros, SQL, Power BI would be highly desirable. Experience of a finance role in a manufacturing, supply chain or FMCG environment with a pro-active make better type attitude would be a great combination. You will report to an experienced Financial Controller and will work with a wide range of finance and non-finance colleagues at both site and group level This is a highly successful business, with a great culture and you will be joining a capable and highly motivated team in their state of the art facility. A range of attractive corporate level benefits are on offer including a supportive study package towards CIMA / ACCA if required. TPBN1_UKTJ

Senior Account Manager - Northwest - Aero Defence - BAE Our client is a fast-growing, multi-million £ advanced engineering company that delivers a range of complex systems, solutions, products and technical services to the civil aerospace and defence markets. To support their continued growth with BAE in particular, we are looking for a dynamic and visionary and senior level Senior Account Manager to lead the commercial growth and relationship development of our global client portfolio. This is a high-impact role, driving revenue and margin expansion across multiple regions and business lines, aligned with our clients' group global strategy. You will combine sharp strategic thinking with strong leadership and client management skills-nurturing C-level relationships and steering business plans that deliver commercial success. Responsibilities: Strategic Road mapping: Define and execute a 3-year business plan and expansion roadmap across major accounts and new high-potential clients Commercial Growth: Implement sales strategies, pricing policies, and positioning to meet revenue and profit objectives Customer Relationships: Build trusted partnerships at C-level, SVP, VP and director levels, with a focus on long-term value creation Market Intelligence: Conduct customer mapping and market analysis to identify high-growth opportunities and anticipate client needs Sales Lifecycle Management: Oversee full sales lifecycle-from prospecting and lead generation through to negotiation, deal closure and renewal of framework agreements Pipeline Ownership: Manage the global sales pipeline ensuring alignment to strategic targets and budget performance Innovation & Offer Development: Collaborate with cross-functional teams (Marketing, Solution Architects, Delivery) to design and promote new service offerings and cross-sell initiatives CRM & Reporting: Ensure high-quality reporting and visibility of sales activities through the CRM Operational Integration: Partner Capability Heads to shape resourcing plans and forecast delivery structures for scaling success Delivery Oversight: Participate in internal and external reviews, track key delivery KPIs, and drive continuous improvement Marketing Engagement: Support external visibility and client engagement through marketing and communications initiatives Skills A comprehensive background in sales within the engineering sector including a solid understanding of industry news and trends. High motivation and a competitive streak to "out-perform" others (both competitors and internally). Highly personable with strong relationship building skills. A proven track record of winning business with a clear understanding of sales process associated with complex solution-based sales. Ability to network with industry connections Exceptional interpersonal, communication and team working skills. The commercial understanding to estimate the financial impact of an opportunity, both with the client and internally, coupled with risks and opportunity management. Working remotely ideally being based in the Northwest of the UK, you will have the ability to travel nationally on a regular basis, and on occasion internationally. Benefits Highly competitive salary and package. Collaborative working environment - working shoulder to shoulder with our clients and peers through good times and challenges Empowering all enthusiastic technology loving professionals by allowing them to expand their skills and take part in inspiring projects Competitive company benefits Always working as one team and challenge the status quo Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included