AfterSales Parts Coordinator
2 months ago
Peterborough
We are currently seeking a proactive and detail-driven Aftersales Parts Coordinator to join a busy Spares Department on a temporary/contract basis, based in Peterborough . This is a key role supporting customers worldwide with their spare parts requirements, ensuring quotations are accurate, pricing is correct, and customer service is delivered to a high standard. The successful candidate will also support continuous improvement of spare parts documentation and processes. Key Responsibilities * Producing accurate sales quotations based on Bills of Materials (BOMs) * Ensuring all quotations are correctly priced, fully documented, and issued promptly to customers * Following up directly with customers to convert open quotations into confirmed orders * Working closely with Service Technicians, the Spares Manager, and the Design Department to review and enhance spare parts lists * Identifying errors, gaps, and improvement opportunities in automated spare parts lists * Supporting continuous development of spare parts documentation * Ensuring company procedures are followed and adapted where required * Carrying out additional tasks as required by the line manager Person Specification Core Requirements * Experience working with industrial machinery (ideally within foundry or heavy engineering environments) * Ability to read and interpret technical drawings, BOMs, and machinery documentation ...