Freight jobs in RuislipCreate job alerts

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export. ROLE: Road Freight - Import or ExportLOCATION: SouthallBASIC SALARY: £28k to £30k.HOURS: Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm... ZIPC1_UKTJ

A major UK & International Freight Forwarding organisation are experiencing major growth and are looking to add a Senior Air Import Coordinator to their team.This vacancy is for a senior air import clerk so they need to be able to work using their own initiative as they will be in the office as the only Import clerk on shift on some occasions over the weekend. ROLE: Senior Air Import OperatorBASIC ... ZIPC1_UKTJ

Proven track record in Air & Ocean Freight sales (essential). Regional Sales Manager - Global Logistics. Are you a driven sales leader with a passion for international logistics? Do you have expertise in Air & Ocean Freight and the ambition to spearhead revenue growth for a global powerhouse?.

If you have a proven track record of delivering new business sales specifically within Air Freight, Sea Freight or Road Freight and if you want to be part of a business that is expanding and doing all the right things then this could be the role for you!. Business Development Manager - Multi Modal F

Savanna Staff Solutions are looking for a Class 2 Driver for our palletised freight client in Perivale on a permanent basis…not agency!.Your Daily Class 2 Driver duties will be as follows:.Driving of Class 2 curtain sider.Delivering of Palletised Goods to commercial or domestic addresses.Use of PD

Freightserve are looking to recruit a 7.Ton Fine Art Driver / Packer for a niche sector Freight Forwarder that deals with Fine Art shipments.The company are based in the Perivale, Middlesex area.Performing pick-ups and deliveries of Fine Art shipments.Maintaining high standard of work.Assisting with

Freightserve are looking to recruit a Move Manager for a niche sector Freight company.

Freightserve are looking to recruit Fine Art Packers for a niche sector Freight Forwarder that deals with Fine Art shipments. Handle various fine art shipments. Work closely with operations department.

We are currently partnering with a fast-growing, international logistics specialist to recruit a.Freight & Customs Coordinator.This is an exciting opportunity to join a dynamic team operating in a fast-paced, detail-driven environment with a strong focus on international shipping and customs com

We are looking for a Airfreight Coordinator to join a smal Freight Forwarder.Location: West Drayton, Heathrow, London.Job Type: Permanent, Full-Time.Hours: Monday to Friday, 9:00am - 5:30pm or 08:00am - 4:30pm.Private medical insurance (after probation).We are looking to expand its operations team a

Freightserve are looking to recruit Fine Art Packers for a niche sector Freight Forwarder that deals with Fine Art shipments. Work closely with operations department. Handle various fine art shipments.

Ton Driver for a niche sector Freight Forwarder that deals with Fine Art shipments. Performing pick-ups and deliveries of Fine Art shipments.

You'll be responsible for coordinating road freight movements across Europe, liaising with customers, hauliers, and overseas agents while ensuring customs and operational processes run smoothly. Handling customs-related processes and documentation. Customs knowledge would be highly advantageous.

Our client is a well respected Freight Forwarder and provides and comprehensive worldwide Freight Forwarding service to UK Manufacturers, Exports and Importers who demand a cost effective service together with a high degree of personal attention. The main day to day responsibilities will be to build and develop existing client relationships and maximise business potential and calculate Air, Road and Sea Freight quotations. Experience & Skills : • Not essential - Multi-modal freight forwarding experience, ideally with an export bias., • Alternatively export sales experience., • Either Sales / customer service or Operations experience., • Proven success of handling and calculating RFQs and tender submissions., • Experience of negotiating with clients and or suppliers., • Key account management experience with proven success of developing relationships., • Experience of calculating KPI reports., • Experience of face to face client and supplier meeting., • Good administrative skills., • Good numerical skills., • Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint) The successful candidate will be a confident communicator with a positive and engaging personality. Will have an excellent telephone manner and a strong work ethic. Someone who is able to keep calm under pressure. Good bonus initative. JBRP1_UKTJ

An exciting new 12t Driver opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. Key responsibilities • Represent DX in a professional manner at all times, • Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times, • All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed, • Ensure all product are scanned using DX scanning equipment, • Ensure all deliveries are loaded safely prior to leaving the depot, • Observe DX procedures and policies at all times, • Manage your routing to ensure premium and timed deliveries are achieved, • Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times, • Ensure all delivery and on road issues are reported to the traffic office immediately, • Ensure the customer receives their deliveries in excellent condition every time, • Deal with any customer issues in a polite and effective manner, • Ensure collections are made in line with given instructions and times Essential Criteria • Must hold C1 or above on licence with valid DQC and Tacho card, • Maximum of 6 points on licence and no bans, • Takes pride in delivering exceptional customer service, • Ability to build a rapport with customers Benefits: • Competitive Rates of Pay, • Company Funded Health Cash Plan, • Holidays: 20 days increasing with length of service + bank holidays, • Long Service Recognition scheme, • Enhanced Maternity & Paternity, • Company Pension Scheme, • Life Assurance, • Employee Assistance programme including 24/7 Virtual GP, • DX Discounts Portal, • Excellent opportunities for career progression and more!! We look forward to hearing from you! JBRP1_UKTJ

Total Contracted Hours: 45 An exciting new 18t Driver opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. Key responsibilities • Represent DX in a professional manner at all times, • Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times, • All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed, • Ensure all product are scanned using DX scanning equipment, • Ensure all deliveries are loaded safely prior to leaving the depot, • Observe DX procedures and policies at all times, • Manage your routing to ensure premium and timed deliveries are achieved, • Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times, • Ensure all delivery and on road issues are reported to the traffic office immediately, • Ensure the customer receives their deliveries in excellent condition every time, • Deal with any customer issues in a polite and effective manner, • Ensure collections are made in line with given instructions and times Essential Criteria • Must hold C1 or above on licence with valid DQC and Tacho card, • Maximum of 6 points on licence and no bans, • Takes pride in delivering exceptional customer service, • Ability to build a rapport with customers Benefits: • Competitive Rates of Pay, • Company Funded Health Cash Plan, • Holidays: 20 days increasing with length of service + bank holidays, • Long Service Recognition scheme, • Enhanced Maternity & Paternity, • Company Pension Scheme, • Life Assurance, • Employee Assistance programme including 24/7 Virtual GP, • DX Discounts Portal, • Excellent opportunities for career progression and more!! We look forward to hearing from you! JBRP1_UKTJ

We are looking for a Logistics & Freight Forwarding Executive to join a leading Forwarder Key Responsibilities Ensure all Import / Export movements (All Modes of transport) are completed / covered efficientlyImport / Export Compliance (ASM Import / Export Entries)Maintaining Av

A global logistics company is seeking an experienced Warehouse Manager to lead a diverse team in Uxbridge, UK. The ideal candidate will possess 7-10 years of warehouse management experience and a strong knowledge of Air & Ocean freight processes.

GBP 70,000（経験・スキルにより決定） ポジション概要 ロンドンオフィスにて、物流・フォワーディング業界での豊富な経験を有するシニア営業担当を募集しています。本ポジションは、英国およびヨーロッパにおける日本企

Candidates should have relevant experience in air freight processes, strong communication and organizational abilities, and a proactive customer-focused mindset. A global freight forwarding company is seeking an experienced Air Imports Coordinator in Uxbridge. The role involves managing the full lif

Nippon Express is a market leading global freight forwarding business with a strong presence in air freight and ocean freight sectors.Our team in Uxbridge is looking for an enthusiastic and experienced Air Imports Coordinator.Manage the full life cycle of air import shipments, from receipt of docume

Warehouse Night Shift Supervisor About the Role An exciting opportunity has arisen for an experienced Warehouse Night Shift Supervisor to join a busy and growing freight and logistics operation. This is a hands-on supervisory role responsible for overseeing warehouse activities throughout the night, ensuring operational efficiency, maintaining high service standards, and supporting the smooth transition into the day shift. Previous experience within the air cargo, freight forwarding, transport, or logistics sector would be highly advantageous. Key Responsibilities Act as the main point of contact for night operations staff and coordinate the nightly operational plan. Supervise and support warehouse operatives and drivers throughout the shift. Oversee the loading and unloading of company vehicles, trailers, and cargo. Ensure all cargo is handled safely and efficiently. Build and break down aircraft pallets where required. Cross-check cargo against all relevant documentation to ensure accuracy and compliance. Maintain high standards of health and safety across the warehouse operation. Provide detailed shift handovers to the oncoming supervisor and operations team. Report operational updates and issues to management. Undertake any additional duties as required to support the business. Candidate Requirements To be successful in this role, you will have: Previous experience within a warehouse, transport, freight, or logistics environment. Supervisory or team leadership experience. Experience operating Material Handling Equipment (MHE), including forklift trucks up to 10 tonnes. Strong knowledge of warehouse and transport operations. A proactive approach to health and safety. Excellent communication and leadership skills. Strong organisational and time management abilities. The ability to work effectively in a fast-paced and physically demanding environment. A flexible attitude and the ability to prioritise workloads to meet deadlines. Working Hours 4-on / 4-off shift pattern 7:00pm – 7:00am 12-hour shifts Benefits Overtime opportunities available Long-term career prospects Supportive working environment Opportunity to join a growing and dynamic operation If you are an experienced warehouse professional with strong leadership skills and a background in freight, logistics, or transport operations, we would like to hear from you

Freightserve recruitment are looking for an Fine Art Packers for a well-established niche sector freight company based in the Perivale, Middlesex area. Duties:- • Pack and prepare shipments (Antiques), • Handle various fine art shipments, • Assist with off site projects, • Work closely with operations department Requirements:- • Proven experience as an export packer / removals packer, • UK driver’s license As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Purchasing & Shipping Administrator (12-Month FTC – Maternity Cover) Alperton (On-site) 3 days per week £18,000 – £19,200 pro rata We’re working with a leading scientific instruments business that operates at the forefront of innovation, supporting industries including pharmaceuticals, food & beverage, petrochemicals, and advanced materials. Due to maternity cover, they are now looking for a Purchasing & Shipping Administrator to join their Operations team for a 12-month contract. The Role This is a varied, hands-on role supporting the smooth running of procurement and logistics operations. You’ll be responsible for managing purchasing activity, coordinating shipments, and ensuring accurate records across systems. You’ll work closely with internal teams and external suppliers to ensure materials and products are sourced, shipped, and delivered efficiently. Key Responsibilities Purchasing Raise and process purchase orders for materials, supplies, and equipment Liaise with suppliers to obtain quotes and confirm delivery timelines Maintain accurate PO, invoice, and receipt records Monitor stock levels and support replenishment planning Shipping & Logistics (critical focus) Coordinate all outbound shipments to customers Prepare shipping documentation (packing lists, invoices, customs paperwork where required) Arrange freight and liaise with carriers to schedule deliveries Track shipments and proactively resolve delays or issues CRM & Systems Maintain accurate records of orders, customer information, and communications Update CRM/ERP systems with order and shipping data Support reporting and data accuracy across systems General Coordination Work closely with production, sales, and customer service teams Support smooth order fulfilment and customer communication Build strong relationships with suppliers and logistics partners About You We’re looking for someone who is: Essential: Experienced in shipping/logistics (this is a must-have) Highly organised with strong attention to detail Confident working in a fast-paced, multi-tasking environment Comfortable using CRM or ERP systems A strong communicator who enjoys coordinating between teams Desirable: Experience in purchasing or procurement Exposure to finance/admin tasks such as invoicing (Sage experience ideal) Understanding of import/export processes Working Pattern & Salary We are offering a 3-day per week, 12-month maternity cover contract, based in Alperton. 3 days per week: £18,000 – £19,200 pro rata

Construction Logistics Group are currently looking for a General Operative to help us on a construction site in London, Hayes UB4 Working in partnership with a range of construction companies across UK and Europe, we are constantly expanding and looking for candidates to grow as part of our team. The ideal candidate must live within Hillingdon council area Responsibilities: • Performing setup and cleanup tasks on site, • Manually lifting freight, stacking pallets, and loading/unloading delivery trucks, vans, and shipping containers., • Moving stock around the facility using manual or powered equipment (e.g., pallet jacks, trolleys, or forklifts)., • Inspecting incoming deliveries, checking for damaged or missing items, and verifying items against delivery paperwork., • Cleaning work zones, disposing of waste, and keeping storage areas tidy and accessible., • Following hazard protocols and properly using Personal Protective Equipment (PPE) Qualifications & Experience:  Experience is prefferable  CSCS card mandatory  Right to work in the UK (share code) Benefits: • £14/h, • Fortnightly Payments, • 10 hours paid per day (including breaks), • Payments under CIS Scheme, • Possibility of continuing with us in other projects after successful completion of this one If you would like to be considered for this job and you are available for an immediate start, please apply online, submit your updated details and we will contact you. Please be aware that Construction Logistics Group is an equal opportunity employer. All applicants will be considered, without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status

Acception with no experience We are looking for Couriers to join our team at Stansted. Whether you are fresh from the test centre or have experience, we want to speak to you! Your role We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. As a FedEx courier you are the face of the business, delivering parcels on time to our customers. Working hours: 45 per week Salary: £16.22 per hour What will you going to be doing? • Collection and delivery of parcels and freight to our customers, • Security of the vehicle and freight while in your vehicle, • Multi drop deliveries, • Complete procedural checks on your vehicle, • Comply with Health and Safety regulations What are we looking for? • A full valid Class 2 license along with Driver CPC and Tacho Driver Card, • Someone with great customer service skills, • Great attitude with the ability to work independently and flexibly, • Good understanding of driving rules and regulations What you’ll get! • Free Uniform and PPE, • Fully funded DCPC renewal, • Free parking, • Life assurance policy which pays out 4 x salary, • Employee Assistance Programme Provides you with confidential support, information and advice to help you with your wellbeing, • Hospital cash plan scheme, • Tuition assistance for external training, • Reduced rate shipping for international packages, • Group scheme savings on many items, • Great career opportunities

GI Group are currently recruiting multiple HGV Class 1 Drivers for our Internationally known client in Southall (UB2). This company provides courier services worldwide, focusing on the express road-based market and offering services such as delivery, freight forwarding, and logistics. They operate in numerous countries and are known for their technology, customer service, and commitment to sustainability. Drivers shifts: We are looking for HGV Class 1 Drivers to work afternoon/evening start times on an ad-hoc basis. • (Apply online only) starts, • Monday to Friday, • Weekend work available, • Average 12 hour shift HGV Class 1 Drivers pay & benefits: • Monday to Friday: - £22.07 per hour *, • Saturday: £26.35 per hour *, • Sunday: £29.41 per hour *, • Please note that these pay rates are PAYE and include advanced holiday pay HGV Class 1 Driver main duties will include: • Conducting Vehicle checks, • Trunking work to depots, • Delivering safely to customers throughout the UK, • Prioritising workload to ensure time commitments are met HGV Class 1 Driver requirements: • A presentable appearance, an eye for detail and a positive attitude., • No more than 6 penalty points. No DD / IN / DR / DN / TT endorsement codes, • Hold a valid, in date Tachograph & CPC, • Have good customer service skills, • Must have at least 12 months experience as a Class 1 Driver If you are interested, hit 'Apply' or if you have any questions please call our office on (phone number removed) Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

You will be joining an award winning leading FMCG fragrance and toiletries brand based in Harrow (HA1), West London. The company is dynamic, fast paced and team-work driven and have a presence in UK and international markets and continues to grow. Salary: circa £25,000 depending on experience. You will have the opportunity to develop your career in Consumer Goods and in particular in the Fragrance, Cosmetics & Toiletries Industry. Hybrid Working as appropriate and performance related discretionary bonus. The successful candidate will provide office-based support to the production/logistics department within a fast-paced fragrance company. Working closely with internal teams, suppliers and distribution partners, you will help coordinate orders, maintain accurate stock and shipment records, support product availability and ensure administrative processes are completed efficiently and accurately. This role is ideal for someone highly organised, detail-focused and confident managing multiple tasks in a commercial office environment. Responsibilities -Provide administrative support to the production and logistics teams within a fragrance business environment. -Coordinate order processing, shipment schedules and stock movements using internal systems and spreadsheets. -International shipment processes -Liaise with suppliers, freight partners, warehouses and internal departments to ensure timely deliveries and smooth product flow. -Maintain accurate records for purchase orders, deliveries, inventory updates and product information. -Support forecasting, stock allocation and replenishment activities to help meet customer and business demand. -Assist with resolving delivery, stock or order discrepancies in a timely and professional manner. -Prepare reports, track key information and support day-to-day operational planning. Provide general office and operational support, including ad hoc projects as required You: -Confident in using Microsoft Office & ideally MS Dynamics -An understanding of international shipment and processes - desirable but not essential -Great communication and interpersonal skills -Strong commitment to quality and standards -High attention to detail -Excellent organisational skills and ability to manage a number of projects at the same time. -Ability to prioritise own workload -Strong analytical and problem-solving abilities -Ability to work independently and as part of a team If you are seeking an opportunity within a growing and diverse company, then this is the role for you. Apply today with your CV and a Covering Note

Shipping, Purchasing & Finance Administrator (12-Month FTC – Maternity Cover) Wembley £28,000 - £32,000 DOE Immediate Start Available A global business based in Wembley is looking for a Shipping, Purchasing & Finance Administrator to join their team on a 12-month fixed-term contract covering maternity leave. This is a varied role split across shipping, purchasing and finance administration, making it ideal for an organised and detail-oriented administrator with experience handling import/export documentation and coordinating purchasing activities. Key Responsibilities Prepare and process shipping and import/export documentation. Organise domestic and international shipments and track deliveries. Ensure compliance with shipping, VAT and import/export regulations. Create and process purchase orders and maintain supplier records. Monitor inventory levels and support stock accuracy. Liaise with suppliers, freight forwarders and internal departments. Support the Accounts team with invoicing and finance administration. Update and maintain CRM and ERP systems. Produce reports and maintain accurate records across all activities. Candidate Profile Previous experience within shipping, purchasing, logistics or supply chain administration. We are particularly interested in speaking with candidates who have experience preparing and managing shipping, import and export documentation. Experience using CRM and ERP systems is essential. Excellent organisational skills and attention to detail. Strong communication skills with the ability to manage multiple priorities. Available to start immediately or at short notice. What's on Offer? Salary of £28,000 - £32,000 DOE. 12-month maternity cover contract. Immediate start opportunity. Varied role within a successful global business. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice

National Business Development Manager – Cross Border Solutions £50,000 - £60,000 Basic + Uncapped Commission + Company Car/Allowance Benefits Include: • Uncapped commission structure, • Company car or car allowance, • Contributory pension, • 25 days holiday + Bank Holidays, • Employee Assistance Programme (EAP) Are you a proven new business hunter with a track record in selling cross-border eCommerce logistics solutions? We are looking for a high-performing National Business Development Manager to drive new business growth across the UK, targeting eCommerce clients requiring international parcel, freight and cross-border delivery solutions. This is a national field-based role focused purely on winning new business. You will be responsible for identifying, developing and securing profitable opportunities within the eCommerce and international logistics sector. What We’re Looking For: • Strong experience selling cross-border eCommerce logistics solutions, • Proven success in new business sales within parcel, freight or logistics sectors, • Ability to win, develop and close large-value opportunities, • Commercially driven, self-motivated and target focused, • Strong understanding of international delivery networks, customs processes and eCommerce supply chains, • Excellent presentation and negotiation skills The Role: • Generate and secure new business opportunities nationally, • Develop relationships with eCommerce retailers and decision makers, • Create tailored cross-border logistics solutions for customers, • Work closely with operational and commercial teams to deliver customer solutions, • Maintain a strong sales pipeline and exceed revenue targets This is an outstanding opportunity for an ambitious sales professional looking to join a growing business offering excellent earning potential and career progression. Apply now for a confidential discussion

Customer Service & Sales Administrator Are you a highly organised customer service professional with experience in sales administration and export coordination? Do you thrive in a fast-paced environment where no two days are the same? We are looking for a proactive and detail-oriented Customer Service & Sales Administrator to join a busy and growing team. This is a varied and rewarding role supporting both UK and international customers while helping deliver exceptional service standards. The Role You will play a key role in managing customer relationships, processing orders, coordinating export shipments, and supporting wider sales and operations teams. Working closely with colleagues across Sales, Supply Chain, Accounts, Marketing, and Logistics, you will help ensure a smooth customer journey from enquiry through to delivery. This role would suit someone with strong administration skills, excellent communication abilities, and previous experience within customer service, export administration, or international logistics. Key Responsibilities Customer Service & Sales Support Manage inbound customer enquiries via phone and email Process customer orders accurately and efficiently Provide day-to-day support to the sales team Issue invoices and credit notes Maintain customer pricing and account information Resolve customer queries relating to products, stock, pricing, shortages, and deliveries Coordinate with supply chain and warehouse teams regarding stock availability and bulk orders Manage warranty claims from investigation through to resolution Amazon & Customer Portal Management Process Amazon orders and acknowledgements Maintain and update ASIN codes Resolve pricing discrepancies and shortage claims Manage customer portals for key accounts Export Customer Service & Administration Coordinate export orders from receipt through to dispatch Prepare and manage export documentation including: Commercial invoices Packing lists Certificates of origin Shipping and customs documentation Letters of credit Country-specific export paperwork Arrange collections and shipments with freight providers Liaise with freight forwarders, customs brokers, and shipping agents Support customers with international freight quotations Ensure compliance with international trade regulations and customs requirements Prepare Dangerous Goods Notes (DGN) and Chamber of Commerce certifications Monitor delivery schedules and resolve shipment or documentation issues Team Support & Continuous Improvement Help foster a positive, high-performance team culture Support team coordination and scheduling Assist with developing and improving Standard Operating Procedures (SOPs) Identify opportunities for process improvements and efficiencies Skills & Experience Required Previous experience in customer service, sales administration, export administration, or international logistics Strong knowledge of export documentation and shipping procedures Excellent organisational skills and attention to detail Ability to manage multiple priorities and deadlines Strong communication and problem-solving skills Proficient in Microsoft Office and ERP/order processing systems Team-oriented with a proactive attitude Desirable Skills Knowledge of Incoterms and international trade compliance Experience working with freight forwarders and customs authorities Additional language skills Personal Attributes Highly organised and dependable Customer-focused with a professional approach Able to work calmly under pressure Practical and adaptable Strong team player with excellent communication skills What We Offer A varied and rewarding role within a supportive team environment Opportunities to develop your skills and experience Exposure to both UK and international operations A collaborative and fast-paced working environment