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  • Shop Supervisor
    Shop Supervisor
    1 month ago
    £38000–£42000 yearly
    Full-time
    Manchester

    A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: 1. Team Management Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. 2. Customer Service Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. 3. Inventory Management Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. 4. Store Operations Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. 6. Quality Control Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). 11. Reporting and Analysis Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

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  • Sales Manager
    Sales Manager
    2 days ago
    Full-time
    Eccles

    SALES MANAGER – LOCKE CANARY WHARF Is selling in your DNA? Do you have a knack for unearthing leads and turning them into loyal customers? Thrive on building and nurturing lasting relationships? You’ll be a key part of the sales team for our newest Locke property in Canary Wharf — just about to launch and poised to make its mark. Reporting to the Director of Sales, you’ll support the property’s market introduction, helping to build early awareness, strengthen its positioning, and convert pre-opening interest into long-term business. Your focus will be on generating demand, engaging potential customers, and contributing to strong commercial momentum from day one. This is a hands-on, on-property role, based five days a week, supporting the sales drive during this exciting launch phase. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. • THE WORK IN YOUR HANDSDeveloping a sales plan for the property, • Delivering and exceeding individual and team targets, • Actively nurturing existing relationships while seeking and winning new business, • Managing key clients, conducting reviews to identify opportunities and executing development plans to maximise revenue, • Actively assisting with B2B sales, managing key local accounts and liaising with the central sales team to engage with key central accounts, • Identifying new and existing leads and liaising with decision makers, • Ensuring databases are kept up to date, • Staying in-the-know with Locke business developments across all locations, • Report to the Director of Sales on sales activity, • Networking at events, exhibitions and conferences to grow strong relationships, • Hosting fam trips, property showcases, sales presentations and events, • Innate customer service skills, • No-nonsense commercial awareness, • Brain built for problem solving, • Determination to deliver on individual and team targets, • Tenacious and courageous mindset, • Impeccable planning and organisation, • Next-level communication, • Demonstrable understanding of Locke’s business and brand, • Local knowledge and contacts in Canary Wharf, • 4+ years’ experience in hotel, serviced apartment, or relocation housing sales, ideally across multiple markets., • Experience managing client portfolios with annual revenues of £3m+. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Lettings Negotiator
    Lettings Negotiator
    19 days ago
    £30000–£35000 yearly
    Full-time
    Prestwich

    Lettings Negotiator Lettings: Minimum 2 years’ Experience: Required • Location: Prestwich, Borough of Bury, M25 2QB, • Salary: £30,000-£35,000 per annum, DOE + Benefits & Commission!, • Contract: Full-time, permanent, • Benefits: 31 days holidays (including bank holidays),Company Contributory Pension, Competitive Salary and a supportive team atmosphere!, • normal hours of work are 9:30 am to 5:30 pm Monday to Thursday and Friday 9.30am to 5 pm, • A branded Company car with tracking is available subject to T&C’s for all work related trips., • About us, • Hyde Estates & Lettings Agents are recruiting an Experienced Lettings Negotiator with Office Compliance knowledge essential to join a highly successful Estate & Lettings Agency in the residential and commercial property market. Based in north Manchester established over 40 years with properties across the Northwest. With an immediate start., • The Role : Lettings Negotiator, • The candidate must be able and willing to carry out other duties relating to the day to day running of the Estate and Lettings agency business., • Key Responsibilities;, • Manage lettings negotiation and lettings valuation enquiries, • .Please find enclosed your role profile outlining your key responsibilities., • Must have use of own reliable vehicle with business insurance, • Must have worked at least 2 years in an Estate Agent office, • Experience of Vebra Alto Software System, • Able to carry out check ins & checkouts using the inventory Hive system, • Able to produce works orders., • Manage lettings negotiation and sales/lettings valuation enquiries, • Handle all viewing enquiries for both sales and lettings including booking viewings and management visits., • Process all tenancy applications to include referencing and document verification, • Collect holding fees ensuring compliance with current legislation, • Ensure correct deposits are being managed in line with deposit regulations, • Arrears management, • Deal with any queries from landlords or tenants, • Create tenancies agreements, addendums where required and renewals, • Coordinate property maintenance, liaise with landlords, tenants and contractors, • Provide high quality customer service, • Must be computer literate with the ability to compose emails/letters to a high standard, • Good organisational skills, • Preferably ARLA (property mark) qualified otherwise must be willing to work towards qualification, • Excellent telephone manner with the ability to resolve day to day issues, • I would like to draw your attention to the following benefits that will apply to you., • 28 days annual leave per year including Bank Holidays and 3 days over Christmas, • Company contributory pension (Nest) only if you opt in., • Supportive team atmosphere, • Working hours – Monday – Thursday 9.30am – 5.30pm, Friday 9.30am - 5pm, • No weekend working (Office closed), • Annual Christmas bonus (dependent on level of service), • Quarterly social events, • Additional holidays for long service, • Support for your professional development within the property industry, • Weekly mileage sheet to be logged form office to meeting mileage to be recorded and handed into the office payable by Hyde & Partners at £0.45p per Mile If this Lettings Negotiator role sounds of interest, please apply online today by sending your CV. We will look forward to receiving your application! No agencies please. Screening Questions: • Preferably ARLA (property mark) qualified or willing to work towards qualification, • Do you live within a 30 minute commute to M25 2QB?, • Do you have previous 3 years’ experience within a Lettings Property Manager role, • Must have a valid UK Drivers License with Business insurance and access to your own vehicle?

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  • Restaurant Manager
    Restaurant Manager
    2 months ago
    Full-time
    Cheetham Hill, Manchester

    LOCATIONS M3 | M12 | M14 About the Role Mr. Fries is hiring disciplined, dedicated, and experienced Team Members who take pride in delivering excellent customer service and maintaining high operational standards. This role is ideal for someone who has worked in a fast‑paced takeaway or restaurant and can confidently handle both food preparation and front of house duties. We want individuals who show up consistently, stay focused, and genuinely care about creating a great experience for every customer. Key Responsibilities Prepare fries, toppings, proteins, and sides with accuracy and speed Deliver friendly, professional customer service at all times Operate the POS/till system confidently and handle payments accurately Manage in‑store, phone, and delivery platform orders (Uber Eats, Deliveroo, Just Eat) Keep workstations clean, organised, and fully stocked Follow strict food hygiene, safety, and cross‑contamination procedures Communicate clearly with the team to maintain smooth service flow Support new staff and contribute to a positive, disciplined work environment Take ownership of your station and uphold brand standards consistently Requirements Minimum 6 months experience in fast food, takeaway, or restaurant work Strong customer service skills — polite, patient, and confident with guests Experience using POS/till systems Reliable, disciplined, and committed to high standards Ability to work quickly and stay calm during busy periods Good understanding of food hygiene and safety practices Punctual, trustworthy, and able to work independently when needed Flexible availability (evenings, weekends, peak hours) What We’re Looking For People who take pride in their work and appearance People who value discipline, consistency, and teamwork People who enjoy interacting with customers and representing the brand People who want long‑term stability and growth Benefits Competitive pay based on experience Staff meals / discounts Training and development Structured pay reviews for team members who consistently meet standards Supportive, fast‑growing work environment Job Types: Full-time, Part-time LOCATIONS M3 | M12 | M14 About the Role Mr. Fries is hiring disciplined, dedicated, and experienced Team Members who take pride in delivering excellent customer service and maintaining high operational standards. This role is ideal for someone who has worked in a fast‑paced takeaway or restaurant and can confidently handle both food preparation and front of house duties. We want individuals who show up consistently, stay focused, and genuinely care about creating a great experience for every customer. Key Responsibilities Prepare fries, toppings, proteins, and sides with accuracy and speed Deliver friendly, professional customer service at all times Operate the POS/till system confidently and handle payments accurately Manage in‑store, phone, and delivery platform orders (Uber Eats, Deliveroo, Just Eat) Keep workstations clean, organised, and fully stocked Follow strict food hygiene, safety, and cross‑contamination procedures Communicate clearly with the team to maintain smooth service flow Support new staff and contribute to a positive, disciplined work environment Take ownership of your station and uphold brand standards consistently Requirements Minimum 6 months experience in fast food, takeaway, or restaurant work Strong customer service skills — polite, patient, and confident with guests Experience using POS/till systems Reliable, disciplined, and committed to high standards Ability to work quickly and stay calm during busy periods Good understanding of food hygiene and safety practices Punctual, trustworthy, and able to work independently when needed Flexible availability (evenings, weekends, peak hours) What We’re Looking For People who take pride in their work and appearance People who value discipline, consistency, and teamwork People who enjoy interacting with customers and representing the brand People who want long‑term stability and growth Benefits Competitive pay based on experience Staff meals / discounts Training and development Structured pay reviews for team members who consistently meet standards Supportive, fast‑growing work environment Job Types: Full-time, Part-time

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