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About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

Goldies is a buzzing restaurant in the heart of Soho, and we’re looking for a friendly, confident Assistant Manager with a leader mindset and a pro attitude to guide our front-of-house team and deliver great service. Ready to lead with a smile? Apply now – we’d love to meet you! What We’re Looking For: - A natural leader who brings out the best in others. - Friendly, approachable and confident on the floor. - Calm under pressure with a proactive mindset. - Experienced in a similar FOH leadership role. - Fluent in English and eligible to work in the UK. What You’ll Do: - Lead and support the FOH team. - Work closely with the Restaurant Manager. - Ensure smooth, friendly, top-quality service. - Train and motivate the team. - Handle guest issues calmly and professionally. - Perform Open/Close office & floor duties. What We Offer: - Fun, supportive team & great working vibe - Flexible hours - Staff meals on shift - Real opportunity to grow

- Hours: 10–15 hours/week (mornings, evenings and occasional weekends) - Pay: £12–£15/hour + commission About FitLab23 FitLab23 is a women-first strength & conditioning gym that empowers our community to feel confident, strong, and supported. With small-group strength training, boxing, and conditioning, we promote real results in a fun, inclusive environment. Role Overview As our Deputy Gym Manager, you’ll be the right-hand person to Henry and Bee, supporting day-to-day gym operations while helping drive sales, member experience, and content/marketing. You’ll split your time between the gym floor, community engagement, and digital storytelling. Key Responsibilities - Sales & Membership Growth - Welcome potential members, conduct gym tours, and guide prospects through our offers (Ultimate Champion, Athlete, Hero) - Make follow-up calls, manage CRM entries, and close membership sales (with commission) - Support marketing campaigns to generate new leads - Customer Experience & Journey - Ensure world‑class first impressions: greet, assist, and build rapport - Oversee class bookings (via our app) and respond to questions or feedback - Maintain a welcoming, inclusive atmosphere in all gym areas - Content Creation & Marketing - Produce engaging social media content (photos, Reels, Stories) around workouts, member transformations, tips, events - Collaborate on local marketing efforts (e.g., mailers, local ads) to boost visibility - Help grow social presence using best practices—member spotlights, local influencer partnerships, regional hashtags Operational Support - Liaise with coaches to monitor class quality and customer satisfaction - Assist with light admin, membership records, CRM updates - Maintain gym standards—cleanliness, safety, equipment readiness What We’re Looking For - Passion for fitness, strength training or boxing; aligned with our female‑empowerment mission - Proven sales experience: comfortable with phone and in-person lead conversion (1+ year preferred) - Excellent verbal & written communication; strong organisational and time-management skills - Social media savvy: basic photography/video editing and content sense - Confidence in using CRM systems, Microsoft Office apps - Adaptability and drive: able to multitask in fast-paced environment - Flexibility for evening and weekend shifts Why FitLab23? - Join a close-knit, high-energy team that holds community first - Flexible scheduling—ideal for students or part-timers - Competitive pay with commission - Unlimited access to our classes and gym - Real career growth potential within our expanding brand

Bar Manager – Tonight Josephine Who is Josephine? Josephine is the original rule breaker who doesn’t give a damn what anyone else thinks. She started as a nobody but with a whole lot of hustle and a little bit of luck, she became Empress of the French. Her motto? Well behaved women don’t make history! We are the Bande de Filles. Cocktails forever! What's in it for you? We expect to offer a salary in the region of £33,000 per annum depending on experience. Exciting bonus scheme so you share in the business’ success. An amazing 50% discount on food and drink across all our awesome venues. Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support. The opportunity to join our world-class bartender training program and become a Cocktail Jedi. Third-party training sessions that come with globally accepted certificates. Incredible career progression opportunities. We're invested in your success during your time with us! What We Need: Bar Managers are the go-to within their teams, they are responsible for guiding the team through the good and tough days (hopefully not too many tough days but this is hospitality!) Taking responsibilities that will enable them to one day become General Managers in their own Store! Responsibilities: Oversee daily operations and confidently run busy shifts, ensuring a seamless experience for our guests. Be a Team player, supporting your General Manager and team through thick and thin. Ensure our bartending team are meeting the standards of the company, with their spec knowledge and cocktail making skills. Act as a role model for the bartending, bar back and floor team. Skills and Experience: At least x1 year experience working in a busy bar as a senior bartender or team leader. Resilient and adaptable to change in a fast-paced environment. Honest, hardworking and a team player. Confident, self-motivated, and driven professional. Methodical and thorough when problem solving. Approachable at all times regardless of workload. Excellent communication skills both verbal and written. Some experience organising rotas and managing the bars’ labour margin would be extremely beneficial. Knowledge in handling stocks, licensing, risk assessments and health & safety. A hands-on manager who isn’t afraid to get behind a station when your team is in the weeds and smash out a dozen Pornstar Martini’s! About us: Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun! If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you. We look forward to having you join our team at Tonight Josephine!

Job Opening: Receptionist-Morning shifts Full-time: Between 3-4 shifts per week. 9.30AM -18.00PM Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team. Responsibilities: -Opening the venue -Answering phone calls for daily enquires -Taking bookings and payments over the phone -Keeping the work place tidy and clean -Checking the rooms/systems/ reporting any issues -Keeping a close connection with the managers about the good functioning of the place -Setting up the bar and reception for service. Be able to serve drinks, coctails,etc training will be givin. -Welcoming and taking costumers to rooms, accommodating them by showing how to work the karaoke system and serving drinks. Qualifications: Previous experience in hospitality or entertainment preferred. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Written and verbal communication skills. Customer service. Familiarity with Microsoft Office. Passion for music and a knack for creating fun, engaging environments. Ability to work flexible hours, including nights and weekends. Proficient in basic computer applications and POS systems What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! . Experience in admin is valued, also some basic knowledge of bar is required but full training will be provided! 18+ and advanced English is a must. If you are a dedicated individual passionate about karaoke and providing exceptional customer service, apply now to be part of our dynamic team!

Are you an energetic and ambitious individual with a passion for sales and a creative spark for social media? We're a vibrant London-based brand looking for a dynamic individual to join our team. This is a fantastic opportunity to gain hands-on experience, connect with customers, and earn great commission in a flexible, fun environment. What You'll Be Doing: Market & Event Sales (Weekends):  * Be the face of our brand at exciting weekend markets and pop-up events across London, bringing our products to life for new customers.  * Engage enthusiastically with customers, share our unique story, and highlight our amazing products with genuine passion.  * Drive sales and meet targets, building strong connections and leaving a lasting positive impression.  * Manage transactions accurately and efficiently, ensuring a smooth customer experience.  * Help with setting up and packing down our stall, making sure everything looks perfect and inviting. Online Sales & Content Creation (2-3 days a week, flexible):  * Get creative! Help us develop and produce engaging multimedia content (photos, videos, compelling captions) for our social media channels (like Instagram and TikTok), website, and email campaigns that truly resonate with our audience.  * Brainstorm fresh ideas for content strategies that not only grab attention but also directly boost online engagement and sales.  * Support our online sales efforts, helping manage product listings, fulfil orders, and provide excellent customer service. What We're Looking For:  * A vibrant personality and a natural talent for connecting with people, with a genuine desire to represent a brand you believe in.  * Someone with a strong interest in sales, social media trends, and digital content creation – eager to learn and experiment.  * Reliable, proactive, and comfortable taking initiative, especially when working independently at events.  * Excellent communication skills and a positive, can-do attitude, even when faced with challenges.  * Fluency in Spanish is a significant plus, helping us connect with a wider audience!  * Available to work 2-3 weekdays for online tasks, plus most weekends for market events. Compensation & Perks:  * Generous 30% Commission on all sales made at weekend markets and events. Your earning potential is uncapped – the more you sell, the more you earn!  * Commission on Online Sales: Earn great commission on online sales you directly help generate through your content or outreach.  * Monthly Performance Bonus: A monthly bonus is possible based on your outstanding performance and tangible contribution to our brand's growth and sales targets.  * All Travel Expenses Covered: We'll cover your travel costs for all market and event days, so you can focus on making sales.  * Paid Lunches: Your lunch will be paid for on full working days at markets or in the office. What You'll Gain:  * Real-World Sales Mastery: Learn direct sales techniques from the ground up at busy London markets, building confidence and closing skills.  * Creative Content & Digital Marketing Expertise: Build a robust portfolio by creating engaging digital content and understanding effective online sales strategies.  * Direct Mentorship & Entrepreneurial Insight: Get guidance and insights directly from the business owner, learning what it takes to build a successful brand.  * Valuable Networking: Expand your professional network by connecting with customers, fellow vendors, and industry contacts across London's vibrant market scene.  * Genuine Impact: Your work will directly contribute to the growth of a passionate London-based brand.  * Flexible Schedule: Enjoy a work schedule that offers flexibility, allowing you to balance commitments while gaining invaluable experience.  * Potential for Growth: For an outstanding performer, this role can open doors to exciting future opportunities within our expanding business. Our Vibe: We're a small, passionate team that values creativity, initiative, and a positive attitude. We believe in supporting each other, celebrating successes, and learning from every experience. You'll be joining a friendly and dynamic environment where your ideas are valued and your contribution genuinely makes a difference. To Apply: Please send your CV and a brief message telling us why you'd be a fantastic fit for this role and what you're excited to achieve! We'd love to hear about your passion for sales, your creative ideas, and any relevant experience you have.

This is a freelance, commission-based Field Sales Representative role with strong potential for growth! You’ll start with weekly commission payouts. Based on your performance and consistency, there’s an opportunity to move onto a retainer model within 2 months, where your earning potential increases to a guaranteed weekly retainer fee + weekly commissions. Get in touch to find out more! Company Description - Fast Charger Ltd. Hey there! Ever been out and about and your phone battery dies at the worst possible moment? Well, Fast Charger is here to save the day! We're a super cool company that's putting fast and easy phone charging stations in all sorts of places, like cafes, shops, restaurants, gyms and more. Our goal is to make sure no one ever has to worry about a dead battery again! We're a friendly and growing team, and we're looking for enthusiastic people to help us spread the word about Fast Charger. Responsibilities of the Sales Agent: As one of our ace Sales Agents, you'll be like a superhero for Fast Charger! Your main job will be to chat with businesses and show them how great it would be to have a Fast Charger station and help them get promptly set up. ● Identifying and contacting potential clients: You will reach out to various businesses, such as coffee shops and restaurants, to introduce Fast Charger. This will include in-person visits. You will be working on-field. ● Presenting the advantages of Fast Charger: You will explain how having a Fastcharger station can attract more customers and provide a useful service. ● Addressing queries from businesses: You will answer any questions that potential clients may have in a clear and professional manner. ● Securing agreements: Your goal is to persuade businesses to install a Fast Charger station. ● Maintaining records: You will need to keep track of your interactions with different businesses. ● Collaborating with the team: You will work with other members of Fast Charger to ensure smooth operations. Requirements: ● You're good at talking to people and can explain things easily. ● You get excited about new ideas and can help others feel the same way. ● You don't give up easily and you're ready to work hard to reach your goals. ● It's a bonus if you've talked to customers or done sales before, but it's not a problem if you haven't, because we can train you! ● Minimum GCSEs required. What's in it for You (Freelance Life!): ● Be part of a growing and exciting company. ● Learn loads about sales and how businesses work. ● Join a fun and supportive team. ● Weekly Pay of Commissions ● Amazing commission structure for per unit installed. Our 3-Step Interview & Onboarding Process We move fast — so you can start earning quickly! Here's what to expect after you apply: 1. Online Interview. 2. Start speaking to businesses right away — earn commissions on any sales made during the trial. 3. In-Office Meetup & Contract Signing - Visit our office within 48 hours of your trial, learn more about the business, and sign your contract if it’s a good fit! Apply now and start your journey with Fast Charger — we’re interviewing and shortlisting immediately!

If a you're a friendly, kind & enthusiastic person who, enjoys working with happy customers (who really love what we do) & want to help us to make a real & valued difference, then come and join us! - We provide fresh, top quality coffee, pastry & sandwiches ant great prices with friendly service. We are veg friendly. - We take pride in our people, our quality & what we stand for. Like our customers, we love what we do-and it shows! We are fun, friendly & genuinely care about providing real, personal service. - Ideal for you if you are a dedicated good work ethics person that takes pride in your work and if you are seeking stable full time, rewarding (and appreciated) work with a great work/life balance. Ideal if you enjoy working with like minded caring, honest, reliable & ethical, fun and genuinely friendly people. We are only open Mondays-Fridays in London Bridge area (ie office hours without having to work in the City). We provide clean, well lit, secure, coffee house & we have our own wc. -No early shifts! -No late shifts! -No Bank Holidays (we are open M-F 7 am to 6:30 pm)! Enjoy your full weekends off! You will have good communication skills and good amount of experience in making quality Coffees, fresh Smoothies & Juices etc, ideally in small fast paced companies where they care about their customers. Fresh food/deli (prepping) quality style food experience, is a plus (ideally level 2). What are you waiting for?

Live True London is looking for you! A talented creative hairdresser. Overview We are Live True London. We have 4 salons in Clapham, Brixton, Vauxhall and Soho. We are now looking to grow our teams and open in new locations, with exciting new openings and franchise opportunities coming soon! We believe our purpose is to empower people. We want to empower our teams to be creative and to pursue their dream career with us. Fun is at the core of how we work. We are creative and authentic in all that we do. We want to be a confident and strong voice for “positive change”. We are looking for: A fully qualified hairdresser, either on an employed basis or self-employed contract, who can grow a loyal clientele base, maintain a busy column, and improve performance on an ongoing basis. What you can expect from us · An above industry standard commission structure. · Investment in your ongoing development with a bespoke education journey. · A supportive environment where you can excel and thrive in your craft. · Opportunities to participate in industry events, photoshoots & educator training. · Education through Live True London Educators, L’Oréal Academy, ColorWow, Beauty Works, Zen, FUL and more! Our benefits: · Uncapped unlimited commission and high earnings to unlock your potential with us · Industry leading retail commission brackets (with up to 40% commission on retail sales!) · Salon employment or self-employed contract · 28 days annual leave (Pro rata) · Flexible working pattern · Company Pension Scheme · Mental health and wellbeing support available 24/7, 365 days a year from qualified professionals fully funded by the Company · Personalised learning and development program · Cutting edge training from industry leading experts · Opportunities for growing your career in hairdressing through art team opportunities, becoming an educator, working with world class brands for product launches and events, haircare product development and testing, managing a salon and head office progression and franchising · Exclusive company discounts · Recommend a friend scheme - £500 What you will be doing · Growing and maintaining a busy column of loyal, high value clients. · Demonstrating excellent technical capability. · Wowing clients with your customer service skills. · Showing desire, dedication, and passion for learning. · Achieving agreed personal & professional goals. We are dedicated to providing the best training in the industry; therefore, we welcome applications of all levels and experiences to strengthen our diverse team. If you want to be part of an exciting and growing company, please send your CV to us and we will be in touch shortly. SPONSORSHIP NOT AVAILABLE Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Casual dress Company events Company pension Employee discount Health & wellbeing programme Language training provided Profit sharing Referral programme Store discount Flexible language requirement: English not required Schedule: 10 hour shift 8 hour shift Day shift Work authorisation: United Kingdom (required)

krispyhouse.com is has been making waves in the property sector over the past two years and we’re on course to be a leading property portal. We’re expanding our operations even further and now looking for a dynamic salesperson to join our growing business development team to further propel the brand within the rental market. The successful candidate will be assisting our sales team to drive the growth of the business; tasked with business development, calling and on-boarding of estate agents to the platform. We are seeking an enthusiastic, results-driven sales person with strong communication skills as well as strong empathy and some knowledge of rental property industry. This is an exciting opportunity to work with one of the most interesting new tech startups within the property sphere. Responsibilities: - Be the frontline in building the agent client base for the platform inline with company targets - Work closely with the founder and development team to craft the Sales strategy for the business Skills and experience: - Sales experience of no less than two years - Excellent communication skills, written and verbal - Property experience would be an advantage but not mandatory. - IT proficient including Microsoft Word, Excel and Power Point - Two minute walk from Camden station and Regent's Park Benefits: - Base Salary £30,000 per year - Generous commission structure with scope to advance from £50,000 OTE to £70,000 plus OTE within 6 months - 4 weeks holiday (not including bank holidays) - Health insurance - Monday to Friday, based in the office We’re a fun, young, friendly brand, out there to shake up the status quo and make a mark in the residential sector with our market leading product packed with market leading tech.

Skills:- Highly Motivated Proactive - generate and qualify leads through various channels Managing own diary to complete viewings Maintaining regular contact with clients and applicants and recording all communication. Conduct property viewings and confidently guide potential tenants through the process Negotiate offers and rental agreements, ensuring the best outcomes for clients Customer focused approach Strong interpersonal skills, with the ability to build immediate rapport is essential Strong negotiator skills Computer literate Able to work as a team and independently Up to date on lettings legislation. Other requirements:- Eligibility to work in the UK Flexible approach to working hours, including ability to work in the evening for late viewings Full, Valid UK or EU Drivers Licence Must have own car for use Office based The Role:- Monday to Friday 9am – 6.30pm 20 days holiday increasing with each year of service (excluding bank holidays) Additional day off for your birthday Regular socials throughout the year Fun office environment Experience:- Lettings – 1 year (required) OTE: £35,000 - £40,000 Schedule: Monday – Friday and Saturdays every other week.

We’re looking for a Head Waiter / Waiter to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Waiter in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style A natural leader, you know how to get the best from the floor team A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service Ability to work effectively as part of a team and work on your own initiative What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat Where next? With more restaurants opening next year, The Ivy Collection is your oyster. You could help open a new site. Move to head office. Take on a bigger team. Tell us your plans and we’ll help you get there.