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hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Job Profile description \n Main purpose of the role & responsibilities in the business: \n Our vision is to create a world-class business development and marketing capability for Kainos, fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we continue our growth trajectory. \n We do this via an open and supportive environment where colleagues can share information, learn from one another, and excel in their own career. With consistent ways of working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. \n What You’ll Do \n As the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range of activities designed to capture and communicate the value and insights customers gain from working with Kainos Workday products. \n The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales accelerate connections with customers. \n This role is pivotal across much of the customer journey and as such you will partner closely with others in the marketing team and in other functions in the business. You will work closely with Sales, GTM Activation roles, Product & Product Marketing, Content, Events and corporate leadership where we need references for Investor purposes. \n You’ll be the subject matter expert for Customer Advocacy within marketing and help the team to understand the best media, customer and story/narratives to use to engage and grow our presence in the market. In particular, building case studies which can be used across marketing channels to drive pipe build, customer engagement will be critical, including extending into non-English language markets in FY27. \n Key Responsibilities \n Customer Case Studies & References \n\n • Establish processes and templates to develop compelling customer case studies, including written, audio, video content which can we widely deployed across multiple channels \n\n\n, • Build consistent narrative frameworks to support the case studies, focusing on customer language and problems/challenges and how Kainos drives business outcomes to support this \n\n\n, • Partner with sales to choose the most impactful brands and jointly engage with customers to on-board them to the process \n\n Programme Management \n\n • Establish targets for annual new case study and reference customers \n\n\n, • Propose and build system so sales, executive leadership can confidently understand what, who and when we can use references \n\n\n, • Ensure that any limitations are clear and communicated (e.g. can be shared under NDA, will take reference calls, logo used but not case study and ensure the categories are easy to see and follow) \n\n\n, • Ensure content is kept “fresh” – update / prune older case studies to avoid stale messaging and refresh as customer usage of Kainos expands \n\n\n, • Ensuring approvals are maintained and up-to-date and visible to sales, customer success, marketing, product \n\n\n, • Partner with Workday teams to maximise impact and ensure their GTM teams have access to all relevant Kainos references and case studies \n\n Content activation and insights \n\n • Regular updates to sales and other teams when new case studies and references are published and shared \n\n\n, • Include guidance on when to use and when not to use \n\n\n, • Highlight sunset case studies no longer approved or considered obsolete/end of life \n\n\n, • Align with product marketing and GTM activation teams to ensure all external content is fully up-to-date and best positioned for campaigns \n\n\n, • Use Gong and other sales hub insights to track usage across Kainos \n\n GTM Activity – Newsletters, Customer Experience and Advisory Boards/User Groups \n\n • Creation of regular customer newsletter, aligned with product and other Kainos news, with up-to-date distribution lists \n\n\n, • Ensure content is compelling, engaging and works cross-platform (i.e. mobile experience is effective) \n\n\n, • Drive editorial control so we prioritise on primary, effective news in the newsletter \n\n\n, • Partner with Customer Value/Customer Success and Events team to establish effective user group, CAB strategy including membership, cadence and venues (North America, EMEA, APAC) \n\n\n, • Run seasonal customer gifting campaigns as needed, aligned with corporate objectives and complying with any applicable guidelines in our key markets \n\n Analyst Relations \n\n • Act as primary Point of Contact inside Workday Products for Industry Analyst updates \n\n\n, • Build compelling customer narratives which align with the specific needs/asks of the relevant analyst firms, leveraging insights and feedback from prior submissions \n\n\n, • Build repository of responses so we have information on file and can evolve based on feedback/insights \n\n Cross-functional collaboration & stakeholder management \n\n • Work cross-functionally with GTM Activation, Product Marketing, Events, Partners, Campaign Operations, and Sales teams to align social activity to business priorities and GTM objectives. \n\n\n, • Act as a trusted advisor to the team on content best practices, storytelling and narrative builds \n\n\n, • Leverage and recommend AI tools to drive impact in core areas of content development, sharing and insights \n\n Minimum (essential) requirements: \n\n • Significant relevant experience in content development, digital marketing, or GTM content activation within a B2B technology, SaaS, or consulting environment. \n\n\n, • Strong experience managing and growing content libraries in SaaS organisations, including customer reference libraries \n\n\n, • Experienced in connecting top-of-funnel thought leadership with integrated marketing campaigns. \n\n\n, • Strong storytelling and narrative build skills with the ability to adapt messaging across channels, job levels, verticals and geographic markets \n\n\n, • Experience working cross-functionally with marketing, product, product marketing, events, and campaign teams. \n\n\n, • Skilled in developing selected corporate level narratives for investor use alongside campaign/commercial narratives to support lead development, nurture and retention. \n\n\n, • Demonstrated ability to communicate effectively, influence stakeholders, and build strong working relationships across teams. \n\n\n, • Experience working in a fast-paced, matrixed environment managing multiple priorities and deadlines. \n\n Desirable: \n\n • Experience within the Workday ecosystem or enterprise SaaS environment. \n\n\n, • Experience supporting social activation for integrated GTM campaigns, strategic events, webinars, or product launches. \n\n\n, • AI expertise in developing content, including LLM tools and agentic platforms \n\n\n, • Experience working alongside content, brand, and creative teams to develop content strategies and identify best practices for 1st/3rd party content development \n\n Who you are \n Our vision is to enable outstanding people to create digital solutions that have a positive impact on people’s lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. \n These values, applied collectively, help to produce an outstanding Kainos person, team and culture. \n About us \n At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. \n We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. \n Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day. \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Technology & Transformation Job Type Permanent / FTC Date published 07-May-2026 Req # 23195 Job description Connect to your IndustryDeloitte’s AI & Data practice helps organisations unlock measurable value from data, automation and artificial intelligence, re-engineering products, platforms and operations to improve performance and accelerate speed to market. Within our Telecoms, Media & Technology (TMT) industry, we work with leading brands to apply AI in ways that reduce operating costs, improve customer and network outcomes, and create new digital products and revenue streams.Our AI & Data team brings strategy, product thinking and engineering delivery together, shaping AI roadmaps, designing and deploying secure AI solutions, and supporting responsible adoption through governance, controls and change. We work closely with clients’ business and technology leaders and with multi-disciplinary engineering teams to deliver outcomes across the full lifecycle from idea to scaled deployment.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach thousands of decisions we make every day. How we behave, our beliefs, and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Director in Applied AI within our AI & Data team, you will set the growth strategy and lead a portfolio of Applied AI programmes across our major Telecoms, Media & Technology (TMT) clients. You will originate and shape high-value opportunities, build and take to market differentiated offerings, and sponsor multi-disciplinary teams to deliver secure, responsible and scalable AI outcomes. You will operate as a trusted advisor to C-suite leaders, accountable for commercial performance, delivery excellence and the development of our people and capability.TelecomsMedia & EntertainmentTechnology As a Director in Applied AI (TMT), you will be responsible for:Owning the TMT Applied AI growth strategy across priority accounts, setting origination targets, and leading pursuit teams from executive relationship development through to proposal, negotiation and close.Building and scaling market-facing offerings (including GenAI and advanced analytics), defining value propositions, pricing approaches and delivery models, and partnering with alliance and engineering leaders to industrialise solutions.Operating as a senior trusted advisor to C-suite stakeholders, shaping AI-enabled business and operating-model change and translating model capabilities into measurable financial, customer and operational outcomes.Providing executive sponsorship for complex, multi-workstream AI programmes, ensuring strong governance, risk management, delivery assurance and benefits realisation across the portfolio.Setting the standards for secure and responsible deployment of large language models and associated tooling, ensuring appropriate controls, testing, monitoring, model-risk management and data protections are embedded in our delivery approach.Championing Responsible AI and regulatory readiness for clients, including governance for privacy, bias, explainability, human oversight and third-party model usage, and advising on control frameworks and assurance needs.Leading, developing and retaining senior consulting talent, building a high-performing team and capability pipeline, and holding accountability for commercial management, utilisation, quality and margin performance.Connect to your skills and professional experienceCommercial and technical requirementsProven track record of leading and closing large, complex consulting sales and owning senior client relationships across major Technology, Media or Telecommunications accounts (including multi-year transformation programmes).Deep commercial and technical understanding of generative AI and the modern AI stack, including large language models, prompt engineering, retrieval-augmented generation (RAG), vector databases, evaluation/monitoring and MLOps principles, with the ability to shape investment cases and operating models at scale.Extensive experience providing executive oversight for production AI delivery (you steer architecture and engineering leadership rather than writing code), with accountability for programme outcomes, delivery assurance, risk management and benefits realisation.Strong sector experience applying AI to high-impact TMT use cases, for example: telco operations and customer service, network planning and assurance, media supply chains and content operations, or software engineering productivity and developer tooling.Strong understanding of major cloud platforms (AWS, Azure or GCP) and their generative AI services, plus the security, data, compliance and operating-model considerations required for enterprise deployment across complex organisations.Exceptional executive communication skills, with the ability to influence senior stakeholders on business impact, risk, controls, cost, time-to-value and organisational adoption, and to represent Deloitte in client leadership forums.The following will be an added advantage:Relevant certifications in cloud and AI (e.g., AWS, Azure or GCP; machine learning or data engineering certifications).Experience establishing responsible AI practices (governance, risk and controls) for generative AI and advanced analytics.Consulting experience leading multi-workstream programmes, including commercial management, estimation and delivery margin control.Experience operating in Agile environments and collaborating with product and engineering teams to deliver iterative value.Additionally, we expect that you possess the following core consulting skills:A strong focus on team working within diverse and remotely located teamsA "can do" attitude - Hands-on & flexible approach to emerging requirements and a real willingness to learn and participateGood communication and people skills, with the ability to articulate complex ideas to different audiences within an organisation, and effectively engage with stakeholders ranging from subject matter experts to senior functional leadscommunication skillsExperience of working in fast-paced and demanding delivery-focused environmentsEnthusiasm and passion for the delivery of market leading solutions that make a differenceProfessional working proficiency in the English languageAn ability to travel internationally and stay away from home for up to 5 days each week for specific durations of time based on defined programme needs or phasesConnect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.AI and DataWe lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Consulting"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Consulting“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, ConsultingOur hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Connect to your return-to-work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

Basic informationLocationBelfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, London, Manchester, Milton Keynes, Newcastle, ReadingBusiness LineEnabling FunctionsJob TypePermanent / FTCDate published04-Aug-2026Req #24505Job descriptionConnect to your IndustryExciting opportunity for a disputes/contentious regulatory lawyer to join the Contentious Matters team within the firm’s Quality, Risk and Security community.The Contentious Matters team is a team made up of lawyers, auditors and accountants, with responsibility for managing all UK contentious legal and risk matters arising out of the firm’s client work. The team has a broad and demanding remit, which at its core is focused on regulatory enquiries, regulatory investigations, claims, threatened claims, circumstances that could lead to investigations or claims, public inquiries, reputational issues, complaints, and extensive requests for evidence. Beyond that, the team’s role and purpose increasingly includes: a) supporting on contentious matters arising across our EMEA community; b) ad hoc risk consultancy on live engagements; c) project work (focussed on a variety of legal and risk subjects, with a view to supporting our partners and people in pro-actively driving quality and the management of risk); d) QRS/Firm support, including providing legal advice in respect of internal and external transactions; and e) managing the firm’s PII arrangements. This is an interesting, challenging and varied role. It is a rare opportunity to join an excellent team, which would provide the successful candidate with a unique insight into the firm, excellent experience in dealing with often high-profile legal and risk issues faced by the firm and exposure to the firm’s executive leadership.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity You will have a broad, impactful scope of responsibilities, including:Pro-actively help manage a demanding case load of contentious matters (independently where appropriate, but also with others in the team) across a range of the firm’s client facing businesses;Work with (and coordinate) a variety of our internal stakeholders (including, amongst others, engagement teams, our partners and staff within the relevant businesses’ risk teams, others within the Deloitte legal and risk community (including senior leadership), and colleagues in our media and comms team);Liaise confidently and independently with our external stakeholders (including in particular our clients, subcontractors, lawyers acting for third parties, as well as external legal counsel and experts);Responsibly using AI tools to assist in the analysis and resolution of matters;Contribute positively to the team’s successes and high profile, by having a personal impact that matters in all elements of the role (including by owning and developing legal and risk projects); Take an active role in the management, support and training of more junior members within the team (and within the legal and risk community generally); andWork effectively in a diverse environment within an inclusive team culture where people are recognised for their contribution.Connect to your skills and professional experience disputes/contentious regulatory lawyer;Experience of working at a respected private practice law firm and / or in-house (whether through secondments or otherwise);Interested in assessing legal and risk of exposures, including undertaking deep dive analyses of complex contentious matters, with a focus on finding routes to resolution where challenge arises;Able to apply such analysis to dispute resolution, regulatory investigations / inquiries, contract renegotiation and other legal processes;Ideally, experience of dealing with the FRC and ICAEW;Ideally, experience of contentious issues involving AI as part of the underlying cause of the issue;A curious mind, with a passion for problem-solving and strong communication skills;Good analytical skills and demonstrated ability to articulate advice in a succinct and understandable manner, and to make recommendations based on that analysis;Experience of responsibly using AI tools in the context of dispute resolution;Strong interpersonal skills, including excellent verbal and written communication and influencing skills;Strong team player with good organisation, planning and project management skills;Attention to detail and a consistent high level of quality;Highly motivated, with a proven ability to work on your own initiative within a challenging work environment; and Strong numerical skills.Connect to your business - Enabling FunctionsCollaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.National Quality and Risk ManagementWe ensure we manage our business with integrity. This includes developing and managing assurance and business risk frameworks, anti-money laundering, addressing any potential conflicts of interest amongst clients and maintaining our independence from them, ensuring we’re compliant and managing the security of our people.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues "Deloitte’s a large, complex and fast-paced organisation but it’s open to new ideas. Everyone is encouraged to show initiative and challenge the norm.” - Lisa, Enabling FunctionsOur hybrid working policyYou’ll be based in one of our UK offices with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLICSS LOCOFFICE

Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.Job Profile descriptionMain purpose of the role & responsibilities in the business:Our vision is to create a world-class business development and marketing capability for Kainos, fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we continue our growth trajectory.We do this via an open and supportive environment where colleagues can share information, learn from one another, and excel in their own career. With consistent ways of working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings.What You'll DoAs the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range of activities designed to capture and communicate the value and insights customers gain from working with Kainos Workday products.The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales accelerate connections with customers.This role is pivotal across much of the customer journey and as such you will partner closely with others in the marketing team and in other functions in the business. You will work closely with Sales, GTM Activation roles, Product & Product Marketing, Content, Events and corporate leadership where we need references for Investor purposes.You'll be the subject matter expert for Customer Advocacy within marketing and help the team to understand the best media, customer and story/narratives to use to engage and grow our presence in the market. In particular, building case studies which can be used across marketing channels to drive pipe build, customer engagement will be critical, including extending into non-English language markets in FY27.Key ResponsibilitiesCustomer Case Studies & ReferencesEstablish processes and templates to develop compelling customer case studies, including written, audio, video content which can we widely deployed across multiple channelsBuild consistent narrative frameworks to support the case studies, focusing on customer language and problems/challenges and how Kainos drives business outcomes to support thisPartner with sales to choose the most impactful brands and jointly engage with customers to on-board them to the processProgramme ManagementEstablish targets for annual new case study and reference customersPropose and build system so sales, executive leadership can confidently understand what, who and when we can use referencesEnsure that any limitations are clear and communicated (e.g. can be shared under NDA, will take reference calls, logo used but not case study and ensure the categories are easy to see and follow)Ensure content is kept "fresh" - update / prune older case studies to avoid stale messaging and refresh as customer usage of Kainos expandsEnsuring approvals are maintained and up-to-date and visible to sales, customer success, marketing, productPartner with Workday teams to maximise impact and ensure their GTM teams have access to all relevant Kainos references and case studiesContent activation and insightsRegular updates to sales and other teams when new case studies and references are published and sharedInclude guidance on when to use and when not to useHighlight sunset case studies no longer approved or considered obsolete/end of lifeAlign with product marketing and GTM activation teams to ensure all external content is fully up-to-date and best positioned for campaignsUse Gong and other sales hub insights to track usage across KainosGTM Activity - Newsletters, Customer Experience and Advisory Boards/User GroupsCreation of regular customer newsletter, aligned with product and other Kainos news, with up-to-date distribution listsEnsure content is compelling, engaging and works cross-platform (i.e. mobile experience is effective)Drive editorial control so we prioritise on primary, effective news in the newsletterPartner with Customer Value/Customer Success and Events team to establish effective user group, CAB strategy including membership, cadence and venues (North America, EMEA, APAC)Run seasonal customer gifting campaigns as needed, aligned with corporate objectives and complying with any applicable guidelines in our key marketsAnalyst RelationsAct as primary Point of Contact inside Workday Products for Industry Analyst updatesBuild compelling customer narratives which align with the specific needs/asks of the relevant analyst firms, leveraging insights and feedback from prior submissionsBuild repository of responses so we have information on file and can evolve based on feedback/insightsCross-functional collaboration & stakeholder managementWork cross-functionally with GTM Activation, Product Marketing, Events, Partners, Campaign Operations, and Sales teams to align social activity to business priorities and GTM objectives.Act as a trusted advisor to the team on content best practices, storytelling and narrative buildsLeverage and recommend AI tools to drive impact in core areas of content development, sharing and insightsMinimum (essential) requirements :Significant relevant experience in content development, digital marketing, or GTM content activation within a B2B technology, SaaS, or consulting environment.Strong experience managing and growing content libraries in SaaS organisations, including customer reference librariesExperienced in connecting top-of-funnel thought leadership with integrated marketing campaigns.Strong storytelling and narrative build skills with the ability to adapt messaging across channels, job levels, verticals and geographic marketsExperience working cross-functionally with marketing, product, product marketing, events, and campaign teams.Skilled in developing selected corporate level narratives for investor use alongside campaign/commercial narratives to support lead development, nurture and retention.Demonstrated ability to communicate effectively, influence stakeholders, and build strong working relationships across teams.Experience working in a fast-paced, matrixed environment managing multiple priorities and deadlines.Desirable:Experience within the Workday ecosystem or enterprise SaaS environment.Experience supporting social activation for integrated GTM campaigns, strategic events, webinars, or product launches.AI expertise in developing content, including LLM tools and agentic platformsExperience working alongside content, brand, and creative teams to develop content strategies and identify best practices for 1st/3rd party content developmentWho you areOur vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience.These values, applied collectively, help to produce an outstanding Kainos person, team and culture.About usAt Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier.We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Embracing our differencesAt Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.TPBN1_UKTJ

Basic information Location Belfast Business Line Technology & Transformation Job Type Permanent / FTC Date published 03-Aug-2026 Req # 23875 Job description Connect to your IndustryAre you passionate about leading business transformation for complex and high-profile programmes? Do you get excited about working with a diverse mix of teams and in different organisational contexts?Major Programmes PMO TransformationOur PMO Solution business sits as part of Major Programmes within our Human Capital practice – the world’s leading people and HR transformation business. As part of a practice that brings leading-edge tooling, research and analytics expertise together with deep industry knowledge, you’ll help to deliver innovative and complex transformation programmes for our clients.PMO Centre of ExcellenceThe continued success of our PMO Centre of Excellence (CoE) team means that we are looking to grow further by recruiting PMO specialists with experience in delivering transformation and managed services across all industries with the right skill set and attitude towards performance, growth and development.The world has never faced such a complex number of environmental, social and economic challenges and a new way of delivering transformation programmes is needed to respond to these. Our market leading transformation approach will challenge conventional thinking around the delivery of programmes, using a multi-disciplinary capability to help our clients deliver their most critical and demanding issues while reinforcing Deloitte’s commitment to purpose-led change.Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value that our PMO CoE brings to our clients, and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences.You will have the opportunity to work with one or many elite clients in:ConsumerTechnology, Media and TelecomsEnergy, Resources and IndustrialsHealthcare and Life SciencesGovernment and Public ServicesFinancial ServicesAs part of a practice that brings leading-edge tooling, research, analysis, automation and AI expertise together with deep industry knowledge, you’ll develop transformation programmes that are not only innovative but deliver the most positive impact for all.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity This team is focused on the technical delivery of new solutions that solve complex challenges for clients. Join us to drive innovation and technology forward, collaborating with cross-functional teams and using cutting-edge tools. Offering excellent development opportunities, you will have the chance to hone your technical craft, gain new skills, and complete qualifications and certificates. This is your chance to make a real impact. You will have responsibility for:Assisting with the design, implementation and development of Project, Programme or Portfolio Management Offices;Developing and owning plans and monitoring critical paths through understanding of the inter-dependencies between workstreams;Drafting, reviewing and on-going management of project progress reports and running risk/issue/action/dependency management processes and financial control processes in relation to the programme, project or initiative;Preparing, reviewing and owning project/programme financial reports and undertaking financial modelling to prepare budgets and business cases;Preparing agendas and materials to support project, programme and portfolio level governance forums;Managing and maintaining project assets ensuring documentation is kept up to date and facilitating effective sharing and communication;Mentoring and managing less experienced members of the team.Supporting the growth of client relationships, identifying new opportunities within both existing and new clients, and supporting proposals to win work.Supporting the development of our propositions, solutions and methods, and industry points of view.Connect to your skills and professional experience To qualify for the role, you must have experience of:Experience of assisting with the design and development of a Project, Programme or Portfolio Management Office;Previous experience of supporting or managing delivery of projects or programmes, either within industry or with a consultancy;Development of project plans across work streams and management of critical paths;Understanding and experience of project management methodologies (example Prince 2 or Agile);Knowledge of the current market conditions;Excellent communication, problem solving and analytical skills.Additional desirable experience includes:Effectively managed dependencies in a project;Mentoring and managing others in a project team;Progress reporting and risk management;Preparation of programme financial reports as part of a PMO;Financial modelling, e.g. preparation of budgets and business cases;Experience of developing client relationships and new opportunities;Development of appropriate solutions, methods and tools;Prince 2 Foundation and Practitioner Certified;APM (Association of Project Management) or PMI (Project Management Institute) Membership;SC (Security Check) ClearanceConnect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Human CapitalPeople are what powers enterprise. That’s why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues "The opportunities here are much wider than a traditional tech role. The diversity of experience you will gain is unparalleled." - Nia, Technology & TransformationOur hybrid working policyYou’ll be based in Belfast with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersRTWPROG WPFULL SLTTECH BAHMCAP BATTHCO LOCBEL

Job ID: 1416204233Location: Belfast, GB, BT2 7DTJob Function: Technology ConsultingEmployer: EY Global ServicesApply by: 2026-09-13Company: EYAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technical Project Manager - Technology Consulting - BelfastAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.EY has a number of career opportunities available, and we are interested in meeting candidates who are looking for a new challenge, one where you can develop your range of skills significantly. Be that a move out of industry into practice, or from within practice into advisory services. We are looking for future leaders with a genuine creative vision and confidence to make it happen. Our opportunities will allow you to apply your expertise to a variety of projects whilst offering you excellent career progression opportunities.The team and the opportunityEY’s Technology Delivery team drive transformational IT change programmes for our clients, helping them to realise their IT investments that underpin their core business objectives.Our teams have the depth and breadth of experience across a range of technology disciplines, utilising industry best practices, processes, resources, tools and accelerators in project and programme management, and vertically integrated governance with our world class technology delivery focussed PMO. This fundamentally underpins the delivery of cost optimised, stable, progressive IT infrastructure delivery and complex systems integrations supporting business growth. Our “Agile in a Box” service offering quickly establishes a delivery model using a combination of EY Accelerators, methodologies and Agile industry frameworks and toolsets enabling accelerated digital adoption as part of wider waterfall programmes & projects.The main services of our Technology Delivery team include:We specialise in PRINCE2, Agile, Scaled Agile Framework (SAFe) and can adapt our delivery methodologies to each client’s preferred method of delivery.We offer industry-agnostic accelerators for the rapid deployment of a portfolio management office function to support small and large-scale transformation programmes.Our ServiceNow Specialists can help transform business with digital workflows for IT, Employees and Customers, enabling businesses to modernise operations, optimizing productivity, cost and resilience on a single platform.We have a dedicated Systems Integration team that deliver and manage programmes and projects, which are underpinned by systems development requiring complex systems integrations.We can quickly establish an agile delivery model using a combination of EY Accelerators, EY Methodologies and Agile industry-leading practices.Our Operations and Service Management team enhances, transforms, establishes, and executes operations based on leading service management frameworks.New technologies and disruptive change are creating exciting opportunities: to work differently, to work better and to find new ways of creating value for us and the clients we serve. As part of our NextWave strategy, Technical Project Managers will provide Leadership, Support and Direction to support our client’s technology centric project and programmes. We are looking to recruit high performing individuals with a proven track record in Technical Project Management to be part of our leading and growing Technology Consulting business.By joining the Technology Consulting team, you will be helping our clients solve a wide range of challenges - from the requirement to respond to the ever-changing demands of the market, to overseeing large and complex technical transformation projects/programmes that truly transform our clients ways of working, As part of this growing team, you will also get to help shape the innovative culture that makes EY such a great place to work.What we offer and how we will support your Career progressionWe offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:Support and coaching from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for youAll our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:PensionDiscounted Health InsuranceWeb Doctor – Free unlimited online GP Consultations for you and your familyThe purchase of additional annual leaveHybrid WorkingFree Gym MembershipTravel PassMaternity & Paternity LeaveBike to Work SchemeRecognition AwardsCash incentives for ReferralsWork MobileTech MBA paid by EYWellness rooms available in some officesEY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.Your key responsibilitiesClient ResponsibilitiesTake end to end responsibility for the mobilisation, delivery and benefits of large scale complex strategic and/or transformative technical projects following selected Project Management Methodologies.Plans, directs, and co-ordinates activities to deliver projects from mobilisation through to implementation by leading, directing and overseeing medium to large sized teams of project resources working across multiple workstreams.Influences and negotiates project outcomes, often across multiple functions. Prepares and presents analysis, insights and recommendations to assist defined governance forums and senior client stakeholders with decision making.Maintain focus so that projects deliver on key priorities and dependencies and are managed to realise business benefits to agreed timelines.Identify and advise on project/programme level decisions that influence significant project direction and escalate decisions that cannot be resolved to the agreed governance forums.Internal ResponsibilitiesUnderstand all our consulting service offerings and actively identify opportunities to better serve clients and be able to build meaningful external relationships with our clients and internal relationships across service linesDrawing on your skills and experience, you’ll create innovative insights for clients looking to leverage their vendor framework, improve their IT offerings, execute on project commitments and adapt methods and practices to fit operational teams and cultural needs, and contribute to thought leadershipLead Technology Consulting engagements, managing team performance and commercials including conducting performance reviews and contributing to performance feedback for all levels of staff and managing engagement billings, and estimates to completeDevelop people through effectively supervising, coaching, and mentoring all levels of staffUnderstand, follow and lead staff in workplace policies and proceduresSkills and attributes for successTo qualify for the role, you must have:A strong academic record including a third level degree, preferably in a business or IT related discipline, from a recognised third level institution Additional professional qualifications, such as PRINCE2, PMP, PMBOK, SAFe or Diploma Level in Project Management or similar discipline from a recognised third level institution or accreditation body.At least 6 years’ experience working in a client facing role for a leading consulting or professional services company in delivery of large-scale complex technical projects or systems integration projects or at least 7 years’ experience working for a leading company, in delivery of technical projects or systems integration projects.A minimum of 3 years’ relevant experience onsite within the UK&I region, in one or more of our focus industries including: Power & Utilities, Government & Public Sector, Technology, Media & Telecoms, Advanced Manufacturing / Industry 4.0, Consumer Products & Retail, Financial Services or Life Sciences.Experience in one or more technology areas including but not limited to ERP, CRM, AI, Digital Workplace, CX, Cloud Migration and/or integrations, Data & Analytics, RPA, Emerging Tech, IoT.Excellent verbal and written communication skills – tailoring communications to suit a mix of audiences. Experience communicating and presenting project information to project teams, finance and other stakeholders.Experience in the establishment, training and management of teams comprised of client, contractors and client’s strategic partners.Have a track record of delivery within multiple large-scale technical transformation projects.Have experience in seeking the alignment of business and IT, operating across organisational and technology silos to drive common approaches, delivering sustainable, agile and re-usable solutions Have a proven ability to be able to take a ‘big picture’ delivery and project management view as well as being able to work at a detailed level across a broad range of contract types and engagement approaches.Ideally, you will also have:Experience in tracking, monitoring, advising and maintaining status and actions across Project Budget, Risks, Issues, Dependencies and Benefits.Experience with Stakeholder Management and working collaboratively across IT, Finance and parts of the business to deliver project governance that meets client needs.Experience communicating and presenting project information to project team, finance and other stakeholdersA continued ambition to further develop and learn, fostering an interest in innovative technologiesA desire to identify new opportunities and help to create proposals to help solve our client’s most complexInclusion & DiversityWe hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.ApplyIf you are interested in the above role, please submit a CV via the EY Careers Site at: EY Career PageTo hear stories from professionals within our business around their experience, career advice and progression, and belonging and flexibility please visit us here.EY | Building a better working worldEY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.