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Waiting Staff - Part Time - Leeds.Waiting Staff - Prezzo Italian.Are you ready to put your heart into every guest experience? At Prezzo Italian, we're looking for passionate Waiting Staff who thrive in a vibrant, fast-paced environment where every moment matters.Join us and be part of a team that li

Line Chef - Prezzo Italian "Put Your Heart Into It" £12.50 - £13 per hour, depending on experience and skill level - plus tronc & perks! Are you ready to put your heart into every dish you create? At Prezzo Italian, we’re looking for a talented Chef who thrives in a vibrant environment, where every plate is crafted with passion, precision, and pride. Join us and be part of a team that embodies HEART culture, bringing people together with memorable food experiences. With our structured training and supportive team environment, you’ll grow your skills step by step - starting with one section as a Chef 1, building confidence across two as a Chef 2, and mastering all three to become a Chef 3. At every stage, you’ll be guided, encouraged, and celebrated as you put your heart into every dish and every shift. What You'll Do: * Deliver exceptional dishes that make every guest feel special, as part of our Hospitality Magic ethos. • Take full responsibility for your creations, ensuring each plate meets our high standards of excellence., • Help keep a safe, clean, and well-organised kitchen by following Prezzo Italian’s food safety and hygiene standards, including HACCP policies., • Be an active participant in the local scene, connecting with guests and creating lasting relationships., • Support stock control by sticking to portion guidelines and helping reduce waste. You’ll also make sure all kitchen paperwork - like temperature checks and cleaning records - is completed accurately and on time, so every dish is served with pride and confidence, • Continuously challenge yourself to improve, accept feedback, and show resilience in a fast-paced kitchen. A passion for cooking and a love for creating memorable dining experiences. • Experience in a similar role, with a strong commitment to quality and detail., • A positive attitude and the ability to thrive in a team-oriented environment. Access structured training and clear career pathways to advance your skills and career. • Enjoy competitive pay, tronc/tips, benefits, and recognition for your dedication and hard work., • Flexible shifts and a supportive environment to help you balance work with personal life., • Perks that matter - like free meals on shift, big discounts for you and your loved ones, your birthday off, wellbeing support, and access to exclusive hospitality rewards.

Duty Manager – Prezzo Italian“Put Your Heart into It”£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks! Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences. What You’ll Do * Act as keyholder and take responsibility for opening and closing the restaurant. * Lead service during shifts when the GM/Assistant Manager is not present. * Deliver Hospitality Magic by setting the tone for service on the floor. * Support smooth handover between shifts and maintain communication with managers. * Assist with cashing up, compliance paperwork, and stock checks. * Step into a leadership role during busy periods, motivating and guiding the team. * Respond to guest feedback with professionalism and positivity. * Champion HEART values and act as a role model to newer team members. What We’re Looking For * Experience in a hospitality team role (e.g. server, bartender, supervisor). * Confidence to lead a team during busy service. * Strong communication and people skills. * Basic understanding of compliance, cashing up, and health & safety. * Flexible, reliable, and eager to grow into leadership. * Passion for food and hospitality. Why Join Prezzo Italian? * Structured training and clear career pathways to Assistant Manager and beyond. * Competitive pay, tronc/tips, commission and recognition for your achievements. * Flexible shifts and a supportive workplace culture. * Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards. * Be part of a team-first business where teamwork makes the magic. Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.

Job Advert: Join Our Team as a Chef at Prezzo Italian Sous Chef - Prezzo Italian "Put Your Heart into It" £13.50 - £14.50 per hour, depending on experience and skill level - plus tronc/tips & perks! Are you ready to take the next step in your culinary journey and lead with heart? At Prezzo Italian, we’re looking for a talented Sous Chef who thrives in a vibrant kitchen, inspires their team, and brings passion, precision, and pride to every plate. Join us and be part of a team that lives and breathes our HEART culture – creating memorable food experiences that bring people together. As a Sous Chef, you’ll help set the pace and the standard, keeping service smooth and the team motivated. From leading shifts to supporting daily operations, you’ll bring hands on energy and attention to every part of the kitchen. What You’ll Do: * Set the standard by delivering exceptional dishes that embody our Hospitality Magic ethos – while guiding, training, and inspiring the kitchen team through hands-on support, shared knowledge, and confidence-building across every section. * Maintain a safe, clean, and well-organised kitchen by following Prezzo Italian’s food safety and hygiene standards, including HACCP policies. * Take ownership of kitchen paperwork – temperature checks, cleaning records, and compliance logs – ensuring accuracy and accountability. * Assist with stock control, portioning, and waste reduction to support sustainable, efficient operations. * Work with the Head Chef to manage service, respond to feedback, and continuously improve. * Support a positive, respectful kitchen culture where teamwork and celebration go hand in hand. * Embrace feedback, develop your leadership skills, and bring energy and resilience to every shift. * Work closely with the front-of-house team to deliver a seamless guest experience. What We’re Looking For: * Proven experience in a similar role, with strong culinary skills and a passion for food. * A natural leader who motivates others and thrives in a team-first environment. * Excellent attention to detail and commitment to quality. * Strong understanding of kitchen operations, food safety, and compliance. * Flexibility with work hours, including weekends and bank holidays. Why Join Prezzo Italian? * Access structured training and clear career pathways to advance your skills and career. * Enjoy competitive pay, tronc/tips, benefits, and recognition for your dedication and hard work. * Flexible shifts and a supportive environment to help you balance work with personal life. * Perks that matter - like free meals on shift, big discounts for you and your loved ones, your birthday off, well-being support, and access to exclusive hospitality rewards. * Become part of a team-first business where you’re seen, heard and valued every day. Ready to join a kitchen that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.

Job Title: General Manager – Upmarket Restaurant Location: Leeds Salary: £60,000 + Bonuses & Excellent Benefits (OTE approx. £80,000) About the Company: Join one of the UK’s most exciting and successful restaurant groups — a brand renowned for its exceptional dining experiences, vibrant culture, and commitment to excellence. This award-winning group is going from strength to strength, with ambitious expansion plans both across the UK and internationally. Known for valuing its people, offering clear career progression, and fostering a dynamic, supportive environment, this is an incredible opportunity to lead one of their flagship venues in Leeds. The Role: As General Manager, you’ll be at the helm of a stunning, high-volume, upmarket restaurant, overseeing all aspects of daily operations and ensuring a seamless guest experience. You’ll inspire, lead, and develop your team to deliver excellence in service, uphold brand standards, and drive business performance. Key Responsibilities: • Lead, motivate, and manage a large front and back-of-house team., • Ensure the highest standards of guest satisfaction and service delivery., • Oversee financial performance, budgets, and profitability., • Maintain operational excellence and compliance with company standards., • Work closely with the senior leadership team to deliver strategic objectives., • Recruit, train, and develop staff to reach their full potential., • Proven experience as a General Manager within a premium or high-volume restaurant., • Strong leadership and people management skills., • Exceptional attention to detail and commitment to guest satisfaction., • Commercially astute with excellent financial acumen., • A proactive, hands-on approach and passion for hospitality excellence., • £60,000 base salary + performance-based bonuses (OTE circa £80,000)., • Excellent company benefits and incentives., • Clear career progression within a growing international restaurant group., • Supportive leadership team and a fantastic working culture. Disclaimer: By submitting your resume to Westwood Recruitment Solutions Ltd, you acknowledge and agree to the following: Westwood Recruitment Solutions Ltd acts as an employment agency and will work to find suitable employment opportunities for you. We do not guarantee employment. You agree that all information submitted to Westwood Recruitment Solutions Ltd is accurate and truthful. You agree to hold Westwood Recruitment Solutions Ltd harmless for any liabilities arising from employment, and to treat all candidate data as confidential.

Our retained client delivers outsourced managed services to world-class events venues. As part of their continued growth and development they are now looking for an outstanding Venue Director to lead a prestigious, high-profile contract. This is a strategic, commercial, and operational leadership role, accountable for managing the full site-based operation and for driving financial and experiential success across match days, major events, and a growing conference & events (C&E) business. This role is responsible for building strong and trusted relationships with the venue owner, leading operational excellence, and driving revenue growth through both match day operations and non-match day commercial activities. You will develop and deliver innovative strategies, manage senior teams, and ensure that client standards are not just met but consistently exceeded. As Venue Director, you will be expected to: • Take overall accountability for site-wide operations, guest satisfaction, and client relationships., • Drive strategic planning for all business units – match day, C&E, retail, and hospitality ensuring delivery against KPIs and commercial targets., • Lead, inspire, and develop Heads of Department and their teams to deliver outstanding results, service quality, and team engagement., • Manage all business-to-business commercial income, developing innovative revenue streams and a robust C&E sales pipeline., • Oversee full financial accountability, including budgeting, forecasting, P&L ownership, and cost control., • Develop compelling, profitable sales proposals and bids, ensuring innovation, financial viability, and market alignment., • Take full ownership of the conference & events strategy, identifying future market opportunities and maximising the use of venue space., • Proactively engage with external clients to secure large-volume corporate bookings and major event contracts., • Manage and coordinate with third-party stakeholders across the venue to ensure alignment with brand values and service expectations. We’re looking to identify an accomplished leader with a strong commercial mindset and a passion for hospitality at the highest level. As part of this you will have: • Senior operational leadership experience within a venue or multi-site contract., • A track record in contract management, team leadership, and operational excellence., • Outstanding client relationship and stakeholder engagement skills., • Proven ability to lead large, cross-functional teams, especially in high-pressure event environments., • Commercial acumen, with a history of delivering strong financial performance and business growth., • Experience in sales strategy, including pipeline development, bid management, and revenue delivery., • Full P&L accountability experience and the mindset to drive profit., • Experience in managing projects to deadline and budget. This is more than a job – it’s an opportunity to lead at a high-profile venue. You will be at the forefront of a flagship contract, shaping the future of hospitality, events, and guest experience. Our client offers a highly competitive salary and performance-based incentives, excellent training, development and progression opportunities and the chance to work in a dynamic, passionate, and high-performing environment. If you’re a strategic leader with a passion for hospitality, a commercial edge, and a proven ability to inspire teams, we’d love to hear from you.

General Manager – Premium Dining Leeds Up to £60,000 + bonus This is a stand-out opportunity for an experienced General Manager to take full ownership of a flagship site. Fast-paced, premium and creative, this role needs a proven operator who thrives on leading from the front, inspiring teams and delivering results. You’ll be the driving force behind the site – developing the management team, setting the standards, and ensuring every service runs flawlessly. Highly visible, commercially sharp and a true ambassador for the brand, you’ll combine strategic thinking with hands-on leadership. What you’ll bring: • Proven track record of full P&L responsibility and delivering commercial growth, • A passion for premium dining and a commitment to outstanding guest experiences, • The ability to train, motivate and lead a high-performing team, • Confidence to innovate, push boundaries and raise standards across the board

Role Type: Event & Community Support Apprentice Location: Remote (UK-based preferred) Duration: 4-5 weeks part-time work (with potential for ongoing involvement) Start Date: Late October 2025 Event Dates: 28–29 November 2025 Application Deadline: 23 October 2025 About ThriveSpace+ ThriveSpace+ is a purpose-led venture focused on advancing inclusion, and belonging in workplaces across the UK and beyond. We’re launching a virtual event to bring together changemakers, employees, and strategists — and we’re inviting apprentices to help us make it unforgettable. What You’ll Do You’ll join a small, inclusive team supporting the ThriveSpace+ launch event. Roles will be matched to your strengths and interests, and training will be provided. Roles Available (you’ll be assigned one or more): What You’ll Gain • Real-world experience in event production, communications, and DEIB strategy, • Exposure to senior leaders, changemakers, and inclusive workplace advocates, • Mentorship and feedback from the ThriveSpace+ team, • A chance to shape a social venture from the ground up, • Certificate of participation and LinkedIn endorsement Who We’re Looking For • Passionate about inclusion, wellbeing, and making a difference, • Reliable, curious, and eager to learn, • Comfortable working remotely and using digital tools, • No prior experience required — just bring your energy and commitment How to Apply Send a short note (written or video) telling us: • Why you’re interested, • What role(s) you’d enjoy, • Anything you’d like us to know (e.g., what excites you about this opportunity, what you hope to learn or contribute) Email: We especially welcome applications from young people supported by EY Foundation, Speakers for Schools, or similar programmes.

Tattu Leeds is looking for a General Manager to join the team! The Role: • Natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team, • Responsible for developing teams and implementing initiatives to provide the highest level of operational performance, guest experience and quality, • Highly visible within the business, innovative in your approach and ready to push boundaries, • Demonstrate a deep-rooted understanding of our business. Use this knowledge to constantly strive for ways to improve our brand, • Financially responsible, ensuring not only business growth but financial growth of the site., • Comfortable taking full autonomy of the site and reporting to the directors, • Significant experience with high end restaurants with an in-depth knowledge of the London dining scene, • Openings and project management experience of an operation on a similar scale is essential, • This is an incredibly creative and fast paced environment, so it is essential you have been working in a similar establishment with a minimum of 5 years’ experience.

🌍 Executive Chefs – Luxury Hotels & Resorts | Global Opportunities We’re partnering with a select group of world-renowned hotel brands and destination resorts celebrated for their artistry, precision, and world-class guest experiences. Sataya is seeking to connect with exceptional Executive Chefs — culinary leaders who bring creative flair, operational excellence, and a deep understanding of luxury dining to the table. What we’re looking for • Proven experience leading Michelin-standard or five-star hotel kitchens, • Mastery across menu development, brigade leadership, and multi-outlet operations, • Ability to craft unforgettable dining journeys while maintaining exacting cost and quality standards, • A leadership style that inspires creativity, discipline, and pride, • Global perspective, adaptability, and the confidence to represent a luxury brand at the highest level Ideal backgrounds • Executive Chef, Group Executive Chef, or Culinary Director within luxury hotels, resorts, or high-end restaurant groups, • International experience (Europe, Middle East, Caribbean, Asia, or Indian Ocean regions especially valued), • Exposure to pre-opening, rebranding, or concept development projects Why connect with Sataya We represent some of the most exclusive hospitality destinations worldwide — from private island retreats and design-driven resorts to landmark city hotels. Our roles are rarely advertised publicly; we work discreetly with culinary talent who are shaping the future of fine dining. If you’re an Executive Chef at the top of your craft and would like to explore your next move — confidentially and with care — we’d love to hear from you. 📩 Apply or message us directly to join our global culinary network.

Food Service Design Consultant We don't just design food and beverage spaces...We help create a sustainable guest experience Invito is seen as somewhat of a specialist in Stadia and arena, this means we do every type of food and beverage service, design. Anything from a Fast pour beer system, chicken shop coffee shops, cafes, CPUs to Michelin started dining experiences. There are some cool parts of what we do if you’re into food and nutrition we work on training centres, where you lean about not just the design but how they get the best out of the nutrition and mindset of a sports person. ( you don’t meet the players) As with all design consultancy we work alongside the wider design teams, some direct clients which are a great source of knowledge for us to constantly improve, and learn from the human behaviour of how the spaces we design come alive when they are being operated We push more and more into sustainability and how we can improve our designs working with clients and manufacturers to get the best results and push the future outputs. The Role Were looking for a Foodservice Design Consultant- or Technical consultant to join our team would suit a designer from a kitchen house looking to change aspects of the industry, or a technical designer wanting to take the next step. Key Skills · 3 years Experience in commercial catering Design · Being able to design kitchens, bars cellars from brief in AutoCAD and Write specifications · Communication with clients, working to a brief and hitting timelines · Collaborating though Teams, ACC etc · Being able to read Data sheets and ensuring services are correct, double checking with manufacturers when needed · Work with the wider team and knowledge share · Ability to Review and Mark up drawings · Revit is not important, but is a bonus if you can use it · Understanding the relevant legislation, and or whom to reach out to for assistance · We realise everything we do in design impacts end users i.e. us when we go to an event. Reponsibilities • Designing Catering outlets in Both large and small venues, • Ensuring Specifications and schedules are accurate, • Reviewing drawings and models before issuing them, • Ensuring all Services Drawings and schedules are accurate, • Collaborating with wider Design team, • Conducting site visits working closely clients and design team members Working Package Remote working and site meetings- we try to be considerate to peoples lives if you wish to start earlier and finish earlier in the winter that’s fine with us Competitive salary, with End of Year bonus based on deliverables, Ability to Grow with a growing company and share in the rewards. We all very much about the team and the clients the better our clients do the better we do and in turn reward the team Interested: Contact us with copy of your CV We will only consider applicants in the UK with the right to work. (location doesn’t matter)

Role: Director of Owner Success & Growth – Hoseasons Reporting to: Chief Commercial Officer, Awaze Location: Flexible (you can be based in any of our offices locations including London, Manchester or Lowestoft with regular UK travel required) Role Purpose: ___ is one of the UK’s most trusted and established travel brands, built on decades of strong and enduring relationships with holiday park, lodge, and boating owners. We are now entering a pivotal new chapter. To remain market-leading, we want to transform how we do business with owners, blending trusted personal partnerships with cutting-edge digital, data, and AI-enabled solutions. This role will be at the heart of that change. As Director of Owner Success & Growth, you will be responsible for ensuring our owners thrive with Hoseasons. You’ll safeguard retention of our most valuable owners, drive sustainable growth by recruiting new partners, and reimagine the end-to-end owner experience, both digital and non-digital. This is both a strategic and transformational leadership role. You will champion innovation, lean on technology and AI to modernise how we serve owners, and take the team on the change journey with you. You’ll combine commercial sharpness with inspirational leadership, ensuring Hoseasons continues to deliver unmatched value for owners, guests, and the wider business. Key Responsibilities: Owner Success & Retention • Act as the senior face of Hoseasons for holiday park, lodge, and boating owners., • Build long-term, trusted relationships, ensuring owners feel valued, supported, and confident in Hoseasons as their partner of choice., • Lead commercial performance conversations to maximise owner success — advising on pricing, unit mix (pets, hot tubs, capacity), and customer trends., • Proactively identify at-risk owners and put in place retention strategies., • Own and improve owner satisfaction (NPS), ensuring continuous service improvement. Growth & Recruitment • Lead the recruitment of high-quality new owners and locations across the UK, ensuring sustainable growth aligned with Awaze’s strategy., • Position Hoseasons as the first-choice partner for developers, manufacturers, and operators., • Drive expansion opportunities within existing accounts and identify new product categories and customer segments., • Use insights and learnings from Awaze’s pan-European footprint to spot innovation and growth opportunities. Transformation & Technology • Champion the adoption of AI, automation, and digital tools to transform the owner journey., • Leverage data-driven solutions and LLMs to personalise communications, improve decision-making, and modernise owner interactions., • Reimagine the Hoseasons owner experience, blending digital convenience with personal, human touchpoints., • Embed experimentation and continuous improvement, ensuring Hoseasons stays ahead of competitors and owner expectations. Team Leadership • Lead, inspire, and coach a high-performing team of Account Directors Commercial and Business Development Directors. Commercial & Strategic Leadership • Own the Hoseasons P&L targets for retention and recruitment., • Partner with Growth, Pricing, and Data teams to optimise commercial performance., • Help shape Hoseasons’ Target Operating Model through pricing tests, data-led insights, and digital transformation., • Represent Hoseasons externally — at conferences, industry events, and with owners — as a compelling storyteller and brand ambassador., • Ensure the voice of the owner is represented in all key Awaze commercial and strategic decisions. Skills & Experience: • Proven transformation leader with experience driving business change at scale within the travel or hospitality industry., • Strong track record in owner/partner management, retention, and commercial growth., • Expertise in Strategy & Leadership, Customer Experience Optimisation, and Operations., • Experience in AI/LLM productisation, automation, and data-driven decision-making., • Demonstrated ability in storytelling — crafting and delivering compelling narratives that inspire owners, teams, and stakeholders., • Skilled in coaching leaders and scaling agile, cross-functional teams., • Strong commercial and financial acumen, with P&L ownership experience., • Resilient, adaptable, and energised by change. Key Attributes • Visionary yet pragmatic — able to set direction while delivering results., • Collaborative and inclusive — skilled at bringing teams and owners on the journey., • Bold and innovative — comfortable experimenting at scale and challenging the status quo., • Passionate about travel, and about enhancing the owner and guest experience. Why Join Us? This is a rare opportunity to lead one of the UK’s most iconic travel brands into its next era. As Director of Owner Success & Growth, you will: • Shape the future of Hoseasons by transforming the owner journey through technology, AI, and innovation., • Play a pivotal role in retention and growth, directly accountable for the success of our owner community., • Inspire and lead a talented team through change, building resilience, creativity, and confidence., • Be part of a leadership team committed to redefining owner engagement and driving success in the UK holiday market. Next steps: We are currently shortlisting for the role with plans to interview over the next couple of weeks. If you feel you have the right attributes / experience for the role, please send your profile over to Jody Marks, our Talent Partner to discuss more.

At Punch we’re aiming to be the 5* pub company. We want to create a world class team where every employee embodies the essence of 5* Partnership. We strive to attract, develop and retain exceptional talent, ensuring each individual experiences growth, recognition and fulfillment in their roles. This job description sets out what we need from you to be successful in your role and what you can expect in return. As Investment Project Manager, my core purpose is to: To lead and deliver investment projects across our Leased & Tenanted estate, enhancing asset value and guest experience while supporting our partners’ long-term success. This role ensures projects are scoped, managed, and executed to a high standard on time, on budget, and aligned with our brand and strategic goals. What you’ll get in return: • Competitive Salary, • Car allowance, • Annual Company Bonus Scheme, • Company pension, • 25 Annual holiday days (Option to buy & sell), • Progression and development opportunities, • Pub discount scheme, • Free pay-day drinks, • Retail & Leisure discount scheme, • Long service awards and much more... Key Accountabilities: • Deliver a successful investment programme within our existing leased and tenanted (L&T) estate, to agreed targets for time, cost and quality, all in line with the agreed investment strategy., • Contribute to the continuous improvement of our investment programme and supply chain – focused on pub design, operational effectiveness, cost engineering & project delivery., • Manage investment budgets and report monthly on performance against budget., • Work closely with the internal team of aligned Operations Managers and Property Surveyors and being closely aligned to the regional strategy of the Property Manager., • Excellent communication with all stake holders, ensuring 5* interaction and handovers., • Reinforce the position of pubs in the community through both our investment design and delivery, using investment to reinforce our company values., • Seek opportunities to innovate through our investments, trial and test new ideas and products, evaluate the benefits to Punch and where agreed, deploy these as ‘business as usual’., • Deliver low carbon and environmentally sustainable principles through our investment activities, minimising the environmental impact of our investments. Technical Skills • Knowledge of the licensed retail sector (operations or estate or multi-site FMCG property experience)., • Capital investment experience covering a range and size of projects., • Detailed knowledge of hospitality design – ability to interpret, influence and suggest design changes., • Ability to travel widely across UK as required by programme of investments., • IT literate – intermediate Word, Outlook and PowerPoint and advanced Excel., • Key behavioural traits required are excellent communication at all levels, planning & organising, negotiation and thriving in a fast-paced environment. Key Stakeholders • Property - Head of Property, Property Manager, Property Surveyor & Property Services., • Operations - Operations Director, Head of Operations, Operations Manager., • Contractors and Designers, • Support Centre functions We Believe In Thriving Together Our business is rooted in partnership and shared success. We recognise excellent performance and celebrate personal wins. We are a business that empowers our People, Publicans and Management Partners to be the best they can be because by working together, we thrive together. We Believe In Doing Well By Doing Good It’s not only what you do, but how you do it that matters. At Punch, positive performance is driven by building trust through open communication and transparency and by putting the needs of people, planet and pub first. We Believe In Pride In Our Stride Our people are what make us. We encourage our Punch family to take pride in their differences, show up as themselves and be unafraid to make things happen and make their mark in the world. We Believe In Delighting Every Guest We’re passionate about hospitality and dedicated to creating exceptional guest experiences that matter. Working together to grow successful pubs, we provide unwavering support that empowers our Publicans and Management Partners to do their best work, ensuring the happiness of every guest.

GROUP SPA TRAINER – NORTH REGION WHO WE ARE Champneys is a destination health spa brand with a collection of luxurious resorts, hotels, and day spas across the UK, including locations in Bedfordshire, Cheshire, Hertfordshire, Hampshire, Kent, and Leicestershire. Rooted in the belief that health, beauty, and wellbeing are deeply interconnected, we are passionate about creating experiences that enhance the lives of our guests and developing treatments that support them in feeling happier and healthier inside and out. As a family-run business, we pride ourselves on high standards, professionalism, and a commitment to excellence across all areas of our operation—including training, development, and education. ROLE OBJECTIVE As Group Spa Trainer for the North Region, you will play a pivotal role in developing and supporting the spa teams across our Northern resorts. The spa operation is at the core of the Champneys brand, and this role ensures our therapists deliver exceptional experiences in line with our values and standards. You will be responsible for delivering training, identifying skill gaps, and fostering continuous improvement across the Northern region. This role requires both a hands-on and strategic approach, with a strong emphasis on maintaining quality, consistency, and innovation within our spa teams. KEY RESPONSIBILITIES • Deliver high-quality, engaging training to spa therapists across all Champneys spas in the North region., • Identify training needs and develop tailored learning programs to support individual and team growth., • Introduce and implement new treatments and protocols, maintaining Champneys’ position as a leader in spa excellence., • Work closely with the Group Spa Manager and Regional Spa Managers to support operational and commercial objectives., • Oversee the induction process for new therapists, ensuring it is up to date, comprehensive, and aligned with company standards., • Travel regularly to Northern spa locations to support on-site training, coaching, and development., • Maintain accurate training records and provide reports on team progress and development plans., • Attend and contribute to regular group training meetings and initiatives., • Share knowledge across the team, promote collaboration, and contribute to a positive and respectful working environment., • Uphold brand standards and ensure consistent treatment delivery across all Northern spas., • Mentor and support therapists in developing technical skills and delivering an exceptional guest experience., • Lead by example in professionalism, standards, and guest care., • Manage training resources and ensure materials are current and aligned with brand guidelines., • Support administrative tasks related to training and team development. HEALTH & SAFETY RESPONSIBILITIES • Ensure all spa team members are aware of and adhere to relevant health and safety procedures., • Confirm that protective equipment is used where required for specific treatments., • Guarantee that all staff are properly trained and qualified before delivering treatments or classes. EXPERIENCE & SKILLS REQUIRED • Proven experience in the spa industry, previous field trainer experience essential. Experience delivering training and coaching in a fast-paced, customer-focused environment., • Strong knowledge of a wide range of spa treatments and the ability to adapt protocols as needed., • Experience working with apprenticeships is highly desirable., • Passionate about learning, development, and the wellbeing industry., • Excellent communication and interpersonal skills., • Highly organised with strong attention to detail., • Willingness and flexibility to travel across the North region and occasionally nationally. ADDITIONAL INFORMATION This is a field-based role working between multiple spa locations within the North Region. Candidates must be based near one of our Northern spas and able to travel regularly between sites as part of their weekly schedule.

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

THE JOB The Director Franchise Operations works with a portfolio of open Hotels to proactively enhance performance and also works collectively with the new hotel openings team to ensure pre-opening hotels open in accordance with expectation. This individual works with franchisees, management companies and hotel management teams to develop action plans and implement successful and measurable programs to assist in meeting Revenue, Product, Service and Brand requirements. They are expected to : • Share best demonstrated practices information on the use of WHR programs and tools., • Advise on a host of sales and marketing topics, as well as product and service improvement (utilizing Medallia, CRM, and COM Culture)., • Work with other internal Departments (Sales & Marketing, Revenue Management, Training, Central Operations, Design and Construction, Sourcing & Sustainability, Finance, Development, Legal & Human Resources) to coordinate direction and support as needed., • They must be able to review, analyze and create a complete strategy for delivering brand value & hotel performance support for their portfolio., • They should have excellent presentation skills and the ability to facilitate effective meetings with multiple stakeholders. The business objectives will be related to driving hotel performance within the following fields: Enhance our Owner Value Proposition • Brand Engagement through Business Review Meetings, • Quality Assurance, • Guest Feedback – OSAT OSR NPS, • Commercial Contribution, • Accounts Receivable, • Wyndham Rewards Grow our System • Property Retention, • Development Referrals, • Brand Compliance - Training Advance our Value Driven Culture • Wyndham Green, • Wyndham People Standards THE PERSON Competencies & Skills Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham’s Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind; Compassionate, Engaged, Dependable, Courteous, Inclusive, Hospitable, Prepared and Personalised. • Influence - Must possess influencing skills in order to create a positive foundation for the on-going relationship, • Collaboration & Relationships - Initiates, builds, and maintains lasting professional relations based on mutual respect and understanding that foster a collaborative approach to working., • Innovation - Takes an innovative and creative approach that applies the best fit solution for the situation in hand., • Communication - Communicates clearly and effectively in writing and in person. Fosters an open and honest communication style and has strong presentation skills. Ability to adjust communication style to various stakeholders., • Analysis - Able to read, analyse and understand numerical or verbal data in order to assess a commercial situation and present a compelling business case based real information., • Business Acumen - Demonstrates good knowledge in commercial and financial fundamentals, able to predict the impact of particular activities on the bottom line of the business. Will engender credibility and respect within the hospitality arena thereby enabling immediate recognition as a key player in the industry., • Driving Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment, identifying and understanding issues, problems, and opportunities. Develops effective course of action and appropriate solutions. Makes purposeful observations and recommendations to create positive improvements for the team and / or guest. Obtains and assigns resources to achieve desired result. Adjusts action based on changed priorities. Holds people accountable for results., • Flexibility - Adaptable and accepting of change, able to cope with an evolving business landscape applying the best fit solution to each unique situation., • Valuing Diversity - Able to consider, understand and empathize with the priorities and challenges of others. Must show the highest standards of honesty, integrity and discretion and will create trust with all team members, clients and customers., • Leadership – Must demonstrate the qualities of leadership and people management, the ability to motivate and inspire others., • Consultative - Makes purposeful observations and recommendations to create positive improvements and advances for the team and / or customer., • FUN ! Experience/Certificates/Education • The candidate would ideally be a graduate with a Hospitality degree, or have equivalent demonstrable professional experience, • Experience from within a similar role or a minimum of 3 years’ experience as a General Manager of a +110-bedroom economy or mid-segment hotel from within a international hotel brand., • Expertise in franchising or hotel management and an in depth understanding of the hospitality sector are essential., • Significant operations experience and commercial understanding., • Significant experience of planning and development of business procedures and processes, budgeting and regular forecasting, in particular with a multiple territory focus is required., • Experience with direct P&L responsibility for revenues and GOP / EBITDA, • Previous experience of multiple brands in a multi-unit or regional role if preferred but not required., • Extensive senior leadership and people management experience, • Fluency in English is essential., • Proficiency in Opera Cloud and Revenue Management system, • Proficiency with Synexis is preferred but not required

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations. Qualifications: · Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment. · Exceptional communication, problem solving decision making and interpersonal skills. · Ability to lead with a “global” perspective in a culturally diverse and dynamic environment. · Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods. · Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques · Knowledge of policies and practices involved in the human resources function. · Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes. · Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent. · Intermediate computer software skills required.

Join Our Award-Winning Team as a Pub Investment Project Manager! Are you passionate about property investment and eager to make a significant impact in the hospitality industry? Punch is an award-winning pub company seeking a dynamic and experienced Investment Project Manager to aide the delivery of our property investment programme and drive our continued success Role Purpose To develop and deliver a sector-leading property investment programme in our Management Partnership (MP) portfolio to ensure our pubs are well-invested and maintained to operational and safety standards at all times. Collaborating with colleagues across the business and supply chain to ensure we deliver high-quality investments. An understanding of operational, guest, and financial requirements of each project is key, working at multi-levels to ensure we make the best of each growth opportunity and invest wisely. Own the end-to-end investment process for each pub from inception to being ready to trade. Play a key role in the innovation of the design and development of customer-facing concepts – working as part of a cross-functional team Accountabilities Thriving together • Successful Investment Programme: Delivering MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Budget Management: Managing capital investment budgets and providing monthly performance reports against the budget. Delighting every guest • Investment Programme Development: Leading the creation and delivery of a top-tier investment programme for the MP estate, including MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Maintenance Standards: Ensuring pubs are maintained to operational and safety standards., • Collaboration: Working with colleagues and the supply chain to deliver high-quality investments., • Project Understanding: Grasping the operational, customer, and financial needs of each project., • Multi-level Work: Ensuring optimal growth opportunities and wise investments., • End-to-End Process Ownership: Managing the entire investment process from inception to readiness for trade., • Innovation and Design: Playing a key role in innovating and developing customer-facing concepts as part of a cross-functional team., • Sector-Leading Designs: Delivering MP concepts that meet targets and are exemplary enough to be emulated by others., • Customer Feedback: Seeking and utilising feedback from internal and external customers to inform investment decisions., • Community Integration: Reinforcing the position of pubs in the community through investment design and delivery, aligning with company values, and reviewing industry trends for potential benefits., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Innovation Opportunities: Exploring and testing new ideas and products through MP investments, evaluating their benefits, and integrating successful innovations into regular operations Doing well by doing good • Lead a focused, engaged supply chain to deliver these sector-leading investments. Building on existing success while challenging the norms to enable growth and progress., • Be recognised as the “Property Project” expert on pub investment and design within Punch., • Deliver low carbon and environmentally sustainable principles across Unity pubs through our investment activities, considering equipment, materials, construction methods, and ongoing operations to minimise the environmental impact of our investments Pride in our stride • Be recognised as a committed team player, integrated into both the Property and Operations team thinking while bringing positive challenge and support on all things investment-related., • Work closely with Property colleagues to help the wider property team understand and best support the work in MP; identifying and resolving any conflicts to ensure seamless support to our Partners., • Create a high-performance culture with key suppliers, delivering continuous improvements in service, innovation, and value-added relationships., • Source and develop supplier arrangements to support our MP capex programme, working with the Commercial team to provide cost, quality, and availability of supply benefits to Punch. Key Relationships • Investment Manager, • Head of Investment, • Senior Investment Manager, • Senior Operations Manager, • Group Property Director, • Group Strategy & Commercial Director, • Operations Director (Unity), • Marketing Team, • Contractors and Designers, • Support Centre functions Person Specification - Technical Competencies / Professional expertise • Knowledge of the licensed retail sector (operations or estate or multi-site FMCG property experience), • Capital investment experience covering a range and size of projects., • Detailed knowledge of hospitality design – ability to interpret, influence and suggest design changes., • Ability to travel widely across UK as required by programme of investments., • IT literate – intermediate Word, Outlook and PowerPoint and advanced Excel, • Key behavioural traits required are Planning & Organising, Negotiation and Assertiveness skill,, • Thriving in a fast-paced environment, • Demonstrable ownership of personal development journey Benefits • Location: North - flexible with location, • Salary: Competitive, • Bonus: Performance related, • Car: Cash Allowance, • Contract: Permanent, • Benefits: Pension, Private healthcare, 25 Days holiday plus options to buy and sell, Retail and Leisure discount scheme, health and wellbeing suite, plus many more…

Engineering Lead – White-Label Booking Product (E-commerce) Location: UK Remote Salary: £85,000 – £95,000+ Company Overview Our client is a growing SaaS provider in the hospitality technology space. Their platform helps hotels and resorts streamline operations, enhance guest experience, and maximise revenue through integrated tools covering reservations, e-commerce, experience management, and unified payments. Role Overview We are seeking an Engineering Lead to drive the development of a new white-label booking product, considered the business’s core E-commerce offering. Reporting directly into the Head of Engineering, this role combines hands-on engineering, technical leadership, and people management. You will lead a team of full-stack engineers while remaining actively involved in architecture and development, ensuring the booking platform is scalable, flexible, and delivers a seamless customer experience worldwide. Key Responsibilities • Lead and manage a team of full-stack engineers focused on delivering the white-label booking product., • Maintain a balance between hands-on coding, technical oversight, and people management., • Own the technical roadmap and architecture for the booking platform as the central E-commerce product., • Collaborate with cross-functional teams to align product requirements with technical solutions., • Drive innovation to ensure the product delivers best-in-class booking and shopping experiences., • Maintain strong engineering practices, including code reviews, testing, and deployment., • Ensure delivery is timely, scalable, and customer-centric. Required Skills/Experience • Strong leadership experience managing full-stack engineering teams., • Technical expertise across React, TypeScript, Node.js, and PHP (with Azure infrastructure)., • Proven experience in building and scaling e-commerce, booking, or B2C SaaS products., • Strong problem-solving and architectural design capabilities., • Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders.

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