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  • Front Office - Team Member
    Front Office - Team Member
    7 days ago
    £13.8 hourly
    Full-time
    London

    Imagine being the first smile a guest sees after a long journey, the reassuring voice that helps them feel at home, and the person who turns a good stay into a memorable one. As a Front Office Team Member, you'll be at the heart of the guest experience, creating a warm welcome from the moment guests arrive. Whether you're checking guests in, answering questions, sharing local recommendations or helping to resolve a query, you'll deliver service that is friendly, efficient and genuinely memorable. No two days are the same. Every shift brings new faces, new stories and new opportunities to make a positive difference. One moment you'll be helping a guest celebrate a special occasion, the next you'll be supporting a colleague or solving a problem to ensure someone's stay runs smoothly. We're looking for someone who enjoys meeting new people, thrives in a fast-paced environment and takes pride in delivering exceptional hospitality. In return, you'll be part of a supportive team where every interaction matters and where you play an important role in creating experiences that guests remember long after they've checked out. What You Will Do In This Splendid Role: As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing: • Using your approachable personality to build great connections with guests., • Demonstrating your confidence in handling check-ins, bookings and guest requests., • You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay., • You will be part of a great team, always happy to help wherever needed. What Makes You Splendid: We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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  • Coffee Shop Manager
    Coffee Shop Manager
    11 days ago
    Full-time
    London

    We're looking for someone who doesn't just want another hospitality job, but wants to help build one of Fulham's most exciting new independent gelaterias. Café Team Leader / Duty Manager Become the Face of La Gelateria della Luna La Gelateria della Luna is a brand-new independent Italian gelateria opening on Fulham Road. Our vision is simple, to bring authentic Italian gelato, speciality coffee and handcrafted desserts to Fulham, whilst creating an experience that customers will want to return to time and time again. We are looking for a mature, experienced hospitality professional to become the face of our gelateria. This role is perfect for someone with previous hospitality management or supervisory experience who enjoys leading a young team, taking ownership of daily operations and treating the business as though it were their own. As the owner, I will be working alongside the team as much as possible. I am looking for someone I can genuinely trust to confidently manage the business during evenings and weekends, ensuring the highest standards are maintained from opening until closing. Key Responsibilities • Lead the team with confidence and professionalism., • Deliver exceptional customer service at every opportunity., • Prepare and serve speciality coffee, authentic Italian gelato, waffles and desserts., • Support, coach and motivate a young team., • Open and close the gelateria independently., • Operate the EPOS system, • Oversee stock levels, deliveries and daily organisation., • Ensure food safety and hygiene standards are maintained at all times., • Resolve customer enquiries professionally., • Take ownership of the day-to-day operation of the business. Our Standards At La Gelateria della Luna, cleanliness and organisation are non negotiable. The successful candidate will lead by example and ensure that throughout every shift: • Customer areas remain clean, welcoming and presentable., • Counters, coffee stations and preparation areas are spotless., • Floors are checked and cleaned regularly., • Toilets are inspected, cleaned and restocked throughout the day., • Cleaning schedules are completed correctly., • The café is fully prepared for the following day's service before closing. This is a hands-on leadership role. We are looking for someone who is just as happy making coffee, serving customers and helping with cleaning as they are leading the team. About You You will ideally have: • Previous café, restaurant or hospitality management or supervisory experience., • Excellent customer service and communication skills., • A positive and professional attitude., • Strong leadership skills., • Confidence working independently., • High standards of cleanliness and organisation., • Availability to work evenings and weekends., • A genuine passion for hospitality. What We Offer • A friendly and supportive working environment., • The chance to make a real impact and grow with the business., • A workplace where initiative, reliability and hard work are genuinely valued. If you are passionate about hospitality and would like to play a key role in building La Gelateria della Luna from day one, we would love to hear from you. Please send your CV together with a short introduction telling us why you would be the perfect fit for our team. Immediate start available. We are looking for someone who is available to start as soon as possible.

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  • Assistant Manager
    Assistant Manager
    11 days ago
    Full-time
    London

    We are looking for an enthusiastic and passionate assistant manager that is happy to work in both our Barnes and Putney locations. We are proud of our service and every pizza presented to our amazing customers. We are looking for someone who will lead by example, has drive for personal and business success, as well as a positive attitude! The role will include: Overseeing daily operations of restaurant, managing inventory, ensuring customers satisfaction Getting involved and improving daily front of house operations Ensuring that team members have positive attitude, they are treated fairly and can rely on management for support Developing and implementing strategies that would improve the overall performance Ensure the business is compliant with food safety regulations Hire and train new members of the team and provide ongoing support to the current staff Monitor cleanliness across FOH and kitchen Handle enquiries, complaints and dealing with feedback efficiently Manage budgets and costs What is required? Experience in leadership role in hospitality environment Strong knowledge on food safety and production processes to support the regulations Excellent communication and interpersonal skills Ability to problem-solve and make decisions independently Organisation and attention to detail Ability to work flexible hours(including weekends and public holidays) Benefits: -Tronc -Employee discount -Free pizza and drink on shift

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  • Event Assistant
    Event Assistant
    15 days ago
    £15–£18 hourly
    Part-time
    London

    Assistant Studio Manager — Evenings & Weekends Splatter Room Studio | Archway, North London We're looking for a confident, experienced assistant manager to join the team at Splatter Room Studio - a paint splatter art experience venue based in Islington Studios, Archway. We're a young, creative business with kindness at our core, and we're growing fast. The Role This is a hands-on assistant management role, but at weekends you'll be the most senior person in the studio - responsible for the day, the team and the guest experience from open to close. Working within the framework set by the studio founder, you'll prepare the studio for the day's bookings, manage a team of 1–4 runners, and lead every session with confidence and warmth. On a busy weekend you could have up to 80 people through the doors, from young children to large groups — so we need someone experienced, responsible and unflappable. This isn't a role for someone who needs constant direction. You'll be trusted to hold the studio, support your team and make good decisions on your feet. What You'll Be Doing • Taking responsibility for the studio on weekend days from prep through to close, • Briefing and managing a small team of junior runners, • Running paint splatter sessions and birthday parties for groups of all ages, • Delivering short, engaging demonstrations to guests, • Being the face of the business — warm, confident and professional, • Making sure every guest leaves happy, looked after and proud of what they've created, • Keeping the day running on time and the studio looking its best, • Supporting weekday evening sessions alongside the founder and senior team Hours The studio is open 10am–8pm on Saturdays and 10am–6pm on Sundays, with some prep time either side. Your hours will vary depending on the day's bookings. To start you'll work every weekend, moving to every other weekend as the team grows, with shorter half days on alternate weekends. Some weekday evenings will also be available. Over the summer there may be additional hours supporting our summer camps. We're a start-up and we're still finding our rhythm - we need someone who's comfortable with a degree of flexibility as we grow and settle into our schedule. What We're Looking For • Solid experience in events, hospitality or experiences - you know how to run a busy day and keep everything on track, • Confident managing groups of the public including children and families, • Experienced leading junior staff and getting the best out of a young team, • Responsible and trustworthy - someone we can rely on to hold the studio solo at weekends, • A natural communicator who can present to a room and put people at ease, • Calm under pressure - weekends can be high turnover and intense, and we need someone who doesn't flap, • Personality, warmth and a genuine love of creative experiences, • Flexible and adaptable - we're a new business and things move fast, • An enhanced DBS check is desirable but not essential - we can support the application process for the right candidate What We Offer • Genuine responsibility and autonomy from day one, • A fun, creative place to work with a brilliant team, • A supportive culture where junior staff are nurtured and developed, • The chance to grow with an exciting new business from the ground up, • Additional summer hours available for the right person, • Hourly rate is £15 - £18 per/hour depending on experience About Splatter Room Studio We're a paint splatter art experience venue where people come to get messy, get creative and have the time of their lives. From kids' birthday parties to hen dos, corporate team builds to date nights - we run it all. We're based in the creative community of Islington Studios in Archway and we're just getting started. If you've got the experience, the personality and the confidence to hold the fort and help us build something brilliant - we'd love to hear from you.

    Immediate start!
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  • Mobile Maintenance Engineer
    Mobile Maintenance Engineer
    18 days ago
    £36500–£46000 yearly
    Full-time
    London

    Description Why Reeve The best spaces don't stay great by accident. Brands that care about their environments need facilities kept in top condition — fast. That's what we do. Reeve delivers facilities maintenance for brands that care about their spaces, pairing skilled engineers with a world-class tech platform to turn jobs around quickly and keep every site running, compliant and looking its best. We're the long-term maintenance partner our clients rely on, long after the doors open. The Role We're looking for a Maintenance Specialist to deliver repairs and maintenance services across our clients' property portfolios, keeping their buildings running and compliant. You will be: • Reeve's first line of response for maintenance and building issues across client sites: diagnosing faults, carrying out repairs, and escalating to specialist contractors where needed, • Carrying out planned and reactive maintenance, logging jobs and resolution paths through Reeve's platform, • Performing site inspections, identifying issues before they escalate, • Attending sites alongside contractors, ensuring works meet Reeve's standards, • Carrying out general maintenance and repairs including leaks, plumbing, minor electrical works, lock changes and light decorating, • Supporting supplier coordination and operative dispatch across the portfolio About You • Level 2 City & Guilds qualification in electrical installations, plumbing or carpentry, • Solid general maintenance skills — comfortable across trades, • Strong understanding of health and safety, • Good communication and professional client-facing manner — you'll be representing Reeve on client sites, • Well-organised with good attention to detail — you can manage a schedule across multiple sites without dropping tasks, • Comfortable working alone and as part of a team, • Happy to work in a foot mobile position, • Able to reach our warehouse in Islington for 8am Salary • £44,000 – £52,000 depending on experience We'll kit you out • 🤝 Generous stock option scheme (ask us what this means if you're not sure), • 🏖 28 days holiday a year plus Bank Holidays, • 🍼 Parental leave: up to 12 weeks paid parental leave for the primary caregiver, • 💔 Pregnancy loss support leave, • 🕺 Regular socials. We love a good party., • 🤑 Octopus MoneyCoach, • 👶 Workplace Nursery Benefit, • 🚲 Cycle to Work scheme, • 🚉 Season Ticket Loans, • 🧠 WellHub and Dr Care Anywhere to support your mental and physical health and wellbeing Interview Process 1. Video interview with a member of the People Team, 2. In-person interview with Michael O'Dwyer (Maintenance Manager) and Charlotte Vaughan-Reynolds (Head of Operations), 3. Final interview with Simon Warner (COO)

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  • Dog Transport Driver
    Dog Transport Driver
    21 days ago
    £14–£15 hourly
    Full-time
    Hampstead, Camden

    About Us We are a well-established and growing dog care company based in Hampstead (NW3), committed to delivering reliable, professional, and high-quality care to our clients and their dogs. We are currently seeking a reliable and caring Dog Transport Driver to join our team. The Role As a Dog Transport Driver, you will play a key role in our daily operations by collecting dogs from clients’ homes and transporting them safely to designated walking locations. This is a Full-time position with consistent hours. The successful candidate will work from 7:00am to 2:00pm, Monday to Friday, and must be happy working mornings and some weekends when required. This role suits someone who genuinely enjoys working with dogs, is confident handling them, and takes pride in providing a professional and friendly service to clients. Key Responsibilities • Collect dogs from clients’ homes in a timely and professional manner, • Safely transport dogs to designated locations, • Handle dogs calmly and confidently, ensuring their safety and wellbeing at all times, • Maintain cleanliness and organisation of the company vehicle, • Follow scheduled routes and daily procedures efficiently, • Communicate professionally with clients and team members, • Support the team with day-to-day dog care responsibilities as needed Requirements • Full UK driving licence with a clean driving record, • Experience driving in London, including navigating busy roads and tight areas, • Physically fit and confident handling dogs, including larger or stronger breeds, • Reliable, punctual and able to commit to consistent full-time hours, • Friendly, professional attitude and strong communication skills, • Comfortable working as part of a team and following established procedures, • Must live within 30 minutes of Hampstead, NW3 1TH, • Happy to work mornings and occasional weekends Vehicle Requirements • A company vehicle will be provided Desirable (but not essential) • Previous experience handling dogs, • Experience in dog care, pet transport, or a customer-facing driving role Pay and Benefits • £15 per hour, • Stable, Full-time hours (7:00am – 2:00pm), • Supportive and friendly working environment, • Training provided on routes, procedures and safe dog handling, • Opportunity to become a valued member of a growing local business, • Performance bonus opportunities Apply: If you have experience driving in London and love working with dogs, we’d love to hear from you.

    No experience
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  • Waitress
    Waitress
    23 days ago
    £13 hourly
    Part-time
    London

    We are seeking a friendly, high-energy, and professional Waitress to join our hospitality team. As the face of The Garden Bistro Bar, you will play a critical role in shaping the guest experience. The ideal candidate is someone who genuinely enjoys interacting with people, can maintain a calm and positive demeanor during busy shifts, and thrives in a multicultural workplace. Whether you are serving a quick coffee or a multi-course dinner, your goal is to ensure every guest leaves with a smile.Key Responsibilities • Warm Welcome: Greet guests immediately upon arrival with a friendly smile and assist with seating., • Expert Knowledge: Develop a deep understanding of our food and drink menu (including our specialty coffees and craft cocktails) to provide informed recommendations and answer guest questions., • Order Accuracy: Efficiently take food and beverage orders using our POS system, ensuring all special dietary requirements or allergies are communicated clearly to the kitchen and bar., • Service Delivery: Deliver dishes and drinks promptly and gracefully, ensuring the presentation meets our high standards., • Table Management: Monitor your assigned tables proactively—refilling drinks, clearing plates, and ensuring guests have everything they need without being intrusive., • Payment Processing: Handle bills and guest transactions accurately and professionally, including the management of tips., • Cleanliness & Setup: Maintain the aesthetic of the bistro by keeping service stations, tables, and dining areas spotless throughout the shift., • Collaborative Spirit: Support your colleagues in the kitchen and behind the bar to ensure a seamless "one-team" operation. Required Skills & Attributes • Exceptional Communication: Fluent in English with the ability to engage warmly with a diverse range of international and local guests., • Multitasking Mastery: The ability to prioritize tasks and manage multiple tables simultaneously during high-pressure "rush" periods., • Professionalism: A polished appearance and a reliable, punctual work ethic., • Cultural Awareness: A natural comfort working within a mixed-culture team and an appreciation for diverse working styles., • Physical Stamina: Ability to remain on your feet for long shifts and move quickly and safely through a busy dining environment., • Positive Attitude: A "can-do" mindset that looks for solutions and contributes to a happy, energetic workplace culture. What We Offer • A supportive and inclusive work environment where you are treated with respect., • Opportunities to learn from expert bartenders, baristas, and chefs., • A beautiful, garden-inspired workspace that stands out from the typical restaurant setting., • Competitive pay and a fair system for distributing tips., • The chance to be part of a growing brand that values staff input and creativity.

    Immediate start!
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