Administration Assistant
2 days ago
London
Administration Assistant Administration and Business Support - Heathlands Care Home Contract: Bank Salary: £12.75 Per Hour Shift Type: Weekends Contracted hours: Bank Heathlands Care Home is a modern, purpose-built home in Chingford, offering high-quality nursing, dementia, palliative and short-term care for up to 84 residents. Set within private landscaped gardens, the home features spacious ensuite bedrooms across three floors, dedicated care teams, and a warm, homely atmosphere focused on dignity, comfort and personalised support. Be the friendly face that makes a difference become our Administration Assistant at Heathlands Care Home!At Heathlands Care Home, we believe that great care starts from the very first hello. As our Administration Assistant, you’ll be the welcoming face and calming presence at the heart of our home the first person that families, professionals and visitors meet, and the friendly voice at the end of the phone.Role: Administration AssistantLocation: Heathlands Care Home, 2b Hatch Lane, Chingford, London, E4 6NFSalary: £12.75 per hourHours: Bank - Weekends - Saturday & Sunday 9am-5pm In this vital front-of-house role, you’ll support the day-to-day running of the home by providing efficient, professional and warm administrative support. From logging enquiries and helping with admissions to coordinating with internal teams and handling supplier calls, you’ll help keep everything running smoothly behind the scenes all while creating a positive first impression.What you’ll be doing: • Welcoming visitors, families and professionals to the home with a friendly and helpful manner, • Answering and managing incoming calls and emails with confidence and professionalism, • Supporting the Administrator and Home Manager with a wide range of admin duties, • Liaising with all departments within the home, as well as external suppliers and support office teams, • Logging enquiries from prospective residents and families, and ensuring prompt follow-up, • Helping maintain electronic records and ensure accurate documentation, • Excellent communication and interpersonal skills in person and on the phone, • A warm, approachable, and professional manner, • Good attention to detail and a methodical, organised approach, • Confidence using IT systems and office software, • Previous experience in a busy administrative or front-of-house environment