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Working Week: 45 hours Advertised salary is £32,000 - added tronc brings this to a potential gross annual earning of approximately £41,000. Are you an experienced and talented head with a solid background in the hospitality industry? Are you passionate about food and experienced in leading large teams of chefs? Do you share our high standards when it comes to food? If yes, we have an exceptional opportunity for a Head Chef to lead the teams in our Fuego and Mason & Rye restaurants in Bracknell. We would love to hear from you! Find out more about our restaurants below; About the role We are delighted to offer a fantastic opportunity for a Head Chef to lead our Fuego and Mason & Rye restaurants in Bracknell. Working collaboratively and being hands-on, you will be instrumental in creating, evolving, and delivering our various food strategies. As a successful candidate, you will have excellent leadership skills and be able to inspire and motivate your team to achieve great results. You will set objectives, coach and develop your direct reports, and monitor our operational standards to ensure that our restaurants consistently exceed our customers' expectations and offer the best hospitality experience possible. About the candidate We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed... • A proven record in an Executive Chef/Head Chef Position within a full-service restaurant setting - essential., • A proven record of working H&S, Operations and HACCP knowledge gained within a hospitality business., • Excellent culinary skills and product knowledge as well as awareness of food trends., • A track record of training and developing a senior team to achieve great results., • Exceptional diligence and meticulous ways of working., • Solution-focused and the ability to thrive in a challenging environment., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • 28 days annual leave, inclusive of Bank Holidays, increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues), • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service., • Pension scheme. Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

Customer Support- Accountancy Location: Wokingham Salary: Up to £24,000 9 Month Fixed Term Contract Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you… My client who is a fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team. They are looking for candidates who have experience of working in accounting based roles who are looking for a customer service based role. You will have a passion to use knowledge and experience of tax and financial reporting to deliver knowledge based solutions helping customers and will be great at building a rapport with customers. Daily Duties: Provide a high level of excellent 2nd line telephone and email support to our Accountancy Customers Manage daily workflow for a number of the customer support executives who provide 1st line support (both telephone and email) to our customers in your team Act as a Subject Matter Expert for our customer support executives broadening their accounts knowledge and customer service skills Work closely with our Compliance Specialists to assess training needs and assist in providing training for the team Ensure you and your team have a sound knowledge of all products Update and maintain the companies support materials (FAQs user guides and knowledge base articles) Write and maintain training materials for internal and customer use Become the recognised handler for Our Accounts Production products in the accounting suite Raise enhancements requests/defects to be reviewed, including testing/verifying defects reported Test of pre-release products Provide training material for video based training content. Provide stats for the head of customer care in relation to the department SLA’s Experience: A university degree with includes Accountancy 6 Months Customer Service Experience A passion for software (the successful candidate will be supporting our software and answering queries etc for our customers as opposed to answering complex legislation queries) UK Tax knowledge – what’s included in a self-assessment, tax bands, structure of tax calculations Knowledge of financial statements and what is included Knowledge of balance sheet, double entry, general accounts preparation Communication skills – verbal and written (telephone/email) Person Requirements: A confident, calm and concise telephone manner An excellent command of written communication A customer centric approach to everything you do An analytical and organised approach to problem solving An ability to coach and pass on learning to others An ability to interact positively with customers at all levels Impetus to take initiative and want to strive to innovate The ability to influence others to accept your ideas, plans or courses of action

Accountancy Graduates Wanted- Customer Support*** Location: Wokingham Salary: Up to £24,000 9 Month Fixed Term Contract Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you… My client who is a fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team. They are looking for candidates who have experience of working in accounting based roles who are looking for a customer service based role. You will have a passion to use knowledge and experience of tax and financial reporting to deliver knowledge based solutions helping customers and will be great at building a rapport with customers. Daily Duties: Provide a high level of excellent 2nd line telephone and email support to our Accountancy Customers Manage daily workflow for a number of the customer support executives who provide 1st line support (both telephone and email) to our customers in your team Act as a Subject Matter Expert for our customer support executives broadening their accounts knowledge and customer service skills Work closely with our Compliance Specialists to assess training needs and assist in providing training for the team Ensure you and your team have a sound knowledge of all products Update and maintain the companies support materials (FAQs user guides and knowledge base articles) Write and maintain training materials for internal and customer use Become the recognised handler for Our Accounts Production products in the accounting suite Raise enhancements requests/defects to be reviewed, including testing/verifying defects reported Test of pre-release products Provide training material for video based training content. Provide stats for the head of customer care in relation to the department SLA’s Experience: A university degree with includes Accountancy 6 Months Customer Service Experience A passion for software (the successful candidate will be supporting our software and answering queries etc for our customers as opposed to answering complex legislation queries) UK Tax knowledge – what’s included in a self-assessment, tax bands, structure of tax calculations Knowledge of financial statements and what is included Knowledge of balance sheet, double entry, general accounts preparation Communication skills – verbal and written (telephone/email) Person Requirements: A confident, calm and concise telephone manner An excellent command of written communication A customer centric approach to everything you do An analytical and organised approach to problem solving An ability to coach and pass on learning to others An ability to interact positively with customers at all levels Impetus to take initiative and want to strive to innovate The ability to influence others to accept your ideas, plans or courses of action