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Delivery Manager This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester or Stoke. We also have largely remote options available. Role Purpose: As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instill sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. This role sits within our IT Delivery team. Key Accountabilities and Responsibilities: • Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement., • Provide effective coaching and guidance to your squads., • Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment., • Support delivery by monitoring and reporting progress, ensuring timely and effective implementation., • Communicate issues and impediments promptly to facilitate rapid decision-making., • Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency., • Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement., • Collaborate closely with PM’s, PO’s and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals., • Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management., • Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness., • Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum., • Strong background in coaching with a passion for developing others., • Ability to influence others and outstanding facilitation skills., • Efficient in identifying and mitigating potential blockers or risks in delivery., • Adequate technical understanding of software and the Software Development Life Cycle (SDLC)., • Ability to communicate effectively between technical and non-technical stakeholders., • Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows., • Experience in strategic planning and contributing to high-level decision-making., • A collaborative and fast paced work environment, • Health care cash plan, • Yearly bonus scheme, • 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service), • Life Assurance 4x annual salary Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well. Having acquired and successfully integrated Co-op Insurance Services in 2021, BGLi in 2022 & Atlanta in 2024. Markerstudy are now pursuing innovative pricing techniques, taking advantage of an award-winning insurer hosted rating platform, whilst challenging existing embedded processes.

Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. The Cloud & Platform Engineering Lead will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the Platform Lead will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. The Cloud & Platform Engineering Lead plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation’s growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the Platform Lead ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes reliability practices that empower autonomous squads to move quickly without compromising stability. The Platform Lead is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available on a scale. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key Responsibilities: Technical & Architectural Leadership • Define and deliver cloud and platform architectures aligned with enterprise patterns and security frameworks., • Produce Low-Level Designs and ensure alignment with High-Level Designs., • Drive adoption of automation, Infrastructure as Code and reusable solution patterns., • Build, maintain and optimise CI/CD pipelines., • Enhance observability through logging, alerting and monitoring., • Ensure platform services scale with evolving business demands., • Lead cost-efficient design, provisioning and operation of cloud and platform services., • Implement tagging standards, usage reporting, budget alerts and governance controls., • Identify and eliminate underutilised or unnecessary spend., • Drive adoption of autoscaling, rightsizing, reserved instances and savings plans., • Define and evolve the Cloud Delivery Roadmap., • Maintain a Cloud Service Catalogue aligned to KPIs and SLAs., • Collaborate with Architecture, Group Technology, Service Management, Product and Portfolio teams., • Communicate technical plans, risks and performance updates., • Lead, coach and develop a high-performing engineering team., • Support career development and skills growth., • Proven experience in Cloud, Platform or DevOps engineering roles., • Strong experience in Azure and AWS cloud environments., • Proven expertise with CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins)., • Leadership experience, both through delivery and developing technical teams., • Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog)., • Proficiency in scripting and automation (Python, Bash, PowerShell)., • Familiarity with containerisation and orchestration (Docker, Kubernetes)., • Solid understanding of networking, security, and cost optimisation in cloud environments., • Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks.

N Brown – who we are and why work for us? N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,200 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion, and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility. We’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues! The role The Buyer role reports to a Head of Buying, working collaboratively to deliver the best ranges for our customer, as well as operating in the wider team structure such as Design, Merchandising, QA and Sourcing. The aim is to deliver a profitable and customer centric range that is relevant in the current market, whilst delivering key KPI’s and managing a team. A day in the life of a Buyer at N Brown • Lead the buying process for your category, delivering a customer-focused, commercially balanced and trend-led product range that reflects brand strategy and meets customer demand., • Champion the customer throughout the buying cycle, building a deep understanding of their lifestyle, preferences, shopping behaviours and feedback, and translating these insights into relevant product decisions., • Drive range planning using data, market insight, customer analytics and trend forecasting to create the right product mix, pricing architecture and level of newness., • Demonstrate a strong passion for product, proactively identifying emerging trends, and working closely with Design to interpret these into ranges that feel right the customer, ensuring alignment across silhouette, fabrication, colour, styling and price point., • Take ownership of category financial performance, monitoring sales, Bought-In Margin (BIM), pricing architecture and profitability to ensure competitive positioning in the market., • Lead sign-off’s and strategy meetings, presenting product vision, trend direction, customer insight and commercial strategy with clear recommendations., • Build strong supplier relationships, leading negotiations on costings and product development to achieve margin targets while maintaining product quality, fit and design integrity., • Travel regularly within the UK and internationally to source product, strengthen supplier relationships and ensure development aligns with brand and customer expectations., • Work closely with Merchandising to review weekly trade, reacting quickly to in-season performance and identifying risks and opportunities to maximise sales., • Collaborate with Marketing, E-commerce and Creative teams to shape product storytelling across all channels, contributing to campaign briefs, launches and photoshoots to ensure ranges are presented in the most compelling and customer-relevant way., • Support campaign planning, shoot selection and product prioritisation to ensure key trends, hero pieces and commercial drivers are effectively represented online and in marketing activity., • Lead and attend regular fit sessions, taking accountability for fit integrity and consistency across the range., • Maintain a strong focus on product quality, monitoring returns and customer feedback to identify issues early and drive continuous improvement in fit, fabrication and construction., • Oversee critical path management across suppliers to ensure on-time delivery while maintaining development and quality standards., • Conduct ongoing competitor analysis and market research to ensure the product offer remains relevant, differentiated and aligned with customer., • Manage, coach and develop Assistant Buyers and Buying Administrators, fostering a high-performing, product-focused team culture with clear development pathways., • Support the Head of Buying on strategic projects and cross-functional initiatives, acting as a key ambassador for the Buying function across the business. KPI’s • Deliver department trading targets., • To inform the cost price, selling price which delivers the BIM., • To inform the demand and NAM on the area., • To inform the team’s development and performance on the segment., • To fully understand and meet the customer needs by increasing sales and lowering returns. Key Stakeholders: The Buyer is responsible to and works closely with the Head of Buying, Merchandising, QA and Design. What skills and experience will you have? • Relevant experience in buying or similar., • Good analytical skills., • Creativity., • The ability to recognise future trends., • Excellent commercial awareness., • Communication skills., • Confidence and presentation skills., • Ability to make decisions under pressure., • Organised., • Negotiation skills., • Ability to meeting targets under pressure., • Attention to detail. What’s in it for you? • Hybrid working (2-3 days in the office at a minimum), • 24 days holiday (+ 8 bank holidays), • Annual bonus scheme, • Enhanced maternity and adoption leave, • Company pension with up to 8% N Brown contribution, • Mental Health support both internally and externally, including access to our wellbeing champions and counselling services, • A range of financial wellbeing support, • Stream - a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence, • Colleague discount across all N Brown brands, • Onsite café with subsidised rates and local restaurant discounts!, • Life Assurance and Private Medical Insurance, • Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!

Head of Unified Support Manchester, UK 🚀 We’re growing - and we’d love you to grow with us Giraffe360 is looking for a Head of Unified Support to lead the next phase of our support function, creating a more unified, scalable model that supports our growth. This is a key leadership role. Giraffe360 already has a fantastic agentic support team, bringing together a lean human agent team, with AI based support & triage maintaining a 95%+ CSAT score & great customer feedback, with team leadership in place. We are looking to build out a widened support function, bringing together project & processing support, hardware & bug fixes to create a more joined up experience, and help shape how support works in a scaling tech business. You’ll play a big part in ensuring our support function is efficient, connected across multiple disciplines, built for global delivery and covering the client’s entire Giraffe360 pipeline. That means improving how issues are handled, spotting patterns and opportunities, and helping us turn support into a real driver of customer experience and product improvement. This role would suit someone who enjoys working at pace, is comfortable with change, and can combine strategic thinking with a hands on approach. What you’ll be doing • Lead and evolve a unified support function that delivers a seamless experience across project & processing support, hardware & bug fixes & collaborating with our agentic team, • Build scalable processes, tools and ways of working that improve service and reduce friction, • Use data and insight to improve performance, identify root causes and drive smarter decision-making, • Lead, coach and develop a high-performing team with clear standards and strong accountability, • Act as a senior point of escalation for complex or business-critical issues, • Help shape a support model that works for a fast-growing, product-led company, across a growing number of geographies, • Drive continuous improvement across service, systems, automation and self-service, • Partner across teams to ensure support is connected, commercially aware and aligned to business priorities What we’re looking for • Experience leading complex support outside of purely agentic, ticket focused systems with experience in service delivery or operations in a tech, SaaS or product-led business, • An interest in photography, imaging technology, or experience supporting media generation or machine learning-driven products at scale, • A track record of building or improving support functions & systems in a growing company, • Strong experience working cross-functionally and with geographically distributed teams, • Sound judgement and a practical, problem-solving mindset, • Confidence using metrics, trends and operational insight to improve performance, • Strong people leadership skills, with the ability to build trust, raise standards and create momentum, • Someone flexible, adaptable and comfortable working in a business where things move quickly, • Someone who can travel to our offices in Latvia and be flexible with contracted hours on occasion, as we transition to a 24-hour global support function 👀 About you You’re proactive, organised, and enjoy working in a fast paced environment where priorities can change and initiative is valued. You’re someone people enjoy working with, approachable, dependable, and calm under pressure. You don’t wait to be told what to do. You spot what needs doing and get on with it. You’ll thrive here if you’re: • A builder, not just a manager, • Energised by growth, pace and change, • Low ego, high ownership, • Curious and solutions focused, • Confident making decisions in ambiguity, • Passionate about creating a great customer experience while building something scalable behind the scenes We don’t micromanage. We hire people we trust 🎁 What we offer • Competitive salary with bonus opportunities, • Hybrid working – 2 days per week in our Ancoats city-centre office (Mondays & Thursdays), • 25 days annual leave plus bank holidays, • Paid day off for your Birthday, • Enhanced parental leave and pay, • Private Health Insurance, • Regular team socials and events, • Training, development, and genuine career progression opportunities 🦒 About Giraffe360 Giraffe360 is a breakthrough camera technology company transforming how real estate content is created. Our all in one device combines high accuracy LiDAR and SLR photography to produce stunning visuals and precise floor plans, all at the push of a button. Recognised as one of Europe’s Top 100 PropTech solutions, we support real estate agencies in 30 plus countries, have raised £30M plus in venture funding, and employ 275 plus people across four global hubs. ✨ Ready to join a fast growing company where your impact truly matters? Apply now and let’s grow together.

Regional Director / Head of Project Management (Manchester & Leeds) Location: Manchester / Leeds (responsibility for both locations) Salary: Competitive + bonus + car allowance + benefits We’re partnering with a leading UK consultancy that advises on commercial property, development, and built asset projects. Known for combining technical expertise with commercial insight, they work with major investors, developers, and occupiers across the UK. They have a reputation for high-quality, innovative project management, a collaborative culture, and a strong commitment to people development and sustainability. They are now looking for an experienced Regional Director / Head of Project Management to lead and grow their service line across Manchester and Leeds. This is a strategic, hands-on role with a clear focus on business development, client relationships, and team leadership. What the Role Involves As Regional Director, you will: • Lead and grow the project management service line across two key northern offices., • Develop and maintain strong relationships with existing institutional clients, while leveraging your own client baseto generate new business., • Deliver high-profile projects across sectors including industrial, office, purpose-built student accommodation (PBSA), and build-to-rent (BTR)., • Collaborate closely with senior leadership, supporting the UK-wide service line strategy and aligning with office objectives., • Coordinate business development, marketing, resourcing, and knowledge sharing across the team., • Champion operational excellence and best practice, driving improvements in processes, templates, and quality control., • Mentor, coach, and develop your team, ensuring both delivery quality and career progression. What We’re Looking For The ideal candidate will have: • A relevant degree (or equivalent) and MRICS., • Extensive experience in commercial property project management, including hands-on delivery and client-facing consultancy., • A strong track record of leadership, managing teams and multi-office operations., • An existing client network to generate fee income and support business growth., • Excellent commercial awareness, communication, and negotiation skills., • Proven ability to manage multiple priorities and deliver consistent results. Why This Role is Exciting This is a rare opportunity to shape and grow a regional service line, working with a mix of institutional and private clients on some of the most interesting commercial property projects in the North. You’ll enjoy: • Competitive salary, bonus schemes, and car allowance, • Flexible/hybrid working, • Private healthcare, life assurance, and company pension, • 27 days holiday plus charity and wellbeing days, • Exposure to senior leadership and significant career development If you’re a hands-on project management leader with a strong commercial mindset and a passion for mentoring teams, this role gives you the chance to make a real impact in the North of England.

Reports to: Vice President of Sales, North America Function: Sales Management (Inside Sales) Location: Onsite Hours: As you'll be working with our US client base Mon-Thu 13:00-22:00, Friday 13:00-18:00 Package: £120K OTE + About PHMG For over 25 years, we’ve helped brands make a brilliant first impression — and just as importantly, a lasting one. It all started in a tiny Manchester office in 1998. One entrepreneur, one music producer, and one big idea: that sound could transform how businesses connect with customers. Since then, we’ve grown into the world leader in audio branding. But today, we offer much more than sound. From social media strategy and branded content to cloud-based telephony and smarter customer experience tools, we now support almost 40,000 clients worldwide — from global brands to the small businesses we’ve always championed. Our team includes creative specialists, technical architects, voice artists, strategists, patent holders, and even Grammy winners. What brings us together is a shared mission to help every client grow through meaningful, memorable connection. The Role The Head of Sales leads their inside sales team – the driving force behind our new business growth. You’ll inspire and manage a talented group of Media Development Executives (Business Development Representatives) who create qualified meetings and opportunities for our field team. Reporting to the VP of Sales, you’ll bring hands-on leadership, commercial focus, and the energy to drive consistent, high-level performance in a fast-paced environment. You’ll shape a culture of resilience, accountability, and success — ensuring every conversation contributes to our continued global growth. Key Responsibilities • Lead, coach, and develop a high-performing SDR/BDR team to exceed booking and conversion targets., • Foster a culture of performance, ownership, and continuous improvement., • Use data and CRM insights to monitor activity, conversion rates, and overall pipeline health., • Collaborate closely with Marketing, Data, and field teams to optimise performance, • Refine sales messaging, call frameworks, and outreach strategies to maximise efficiency and impact., • Recruit, train, and retain exceptional inside sales talent, • Report trends, insights, and recommendations to the VP of Sales to inform wider strategy., • Champion PHMG’s core values – leading by example every day. Ideal Profile • Proven success leading SDR/BDR, telesales, or inside sales teams within a B2B or contact centre environment., • Hands-on experience as an outbound sales professional, with the credibility that comes from doing the role yourself., • Strong background in high-volume, contact centre-style campaigns, understanding the pace, resilience, and energy required., • Data-driven, confident with CRM systems and performance dashboards. (knowledge of Power BI & Salesforce is advantageous), • Inspirational leader and coach with the ability to motivate teams and build high-performing cultures., • Commercially astute, energetic, and driven to exceed ambitious goals. What you’ll get in return: • Free gym membership, • Cycle to work scheme, • Additional half day off for birthday, • Enhanced maternity, paternity and adoption leave, • Two volunteer days per year for a charity of your choice, • Smart pension scheme, • Life insurance and critical illness cover, • All expenses paid company events and trips, • Free fruit & breakfast, • Company sports teams, • On-site barber and beautician, • Car valet service

Head of Paid Digital Location: Hybrid (3 days per week Manchester) Salary: £50,000 – £55,000 (depending on experience) We’re partnering with a rapidly growing, performance-led marketing agency that is expanding its digital offering and investing heavily in senior leadership. They are now looking to appoint a Head of Paid Digital to take ownership of their paid media function, with a clear mandate to scale performance, develop talent and drive commercial growth. This is a key leadership role with strong progression opportunities as the function continues to evolve. About the Role The Role Reporting into senior leadership, you will define and deliver the Paid Digital strategy across the business, ensuring campaigns deliver measurable results and contribute to overall revenue growth. You’ll lead a team of paid media specialists across a range of platforms and act as a senior strategic partner to both internal stakeholders and external clients. Key Responsibilities • Define and execute the Paid Digital strategy aligned with business growth plans, • Lead, coach and develop a high-performing paid media team, • Oversee campaign performance across major digital platforms, • Translate business objectives into scalable, ROI-driven strategies, • Own departmental performance, forecasting and commercial outcomes, • Support new business activity including pitches and growth initiatives, • Implement best-practice processes across campaign delivery and reporting, • Drive innovation across tools, platforms and emerging channels, • Collaborate with senior stakeholders across commercial and client-facing teams About You • 7+ years’ experience in Paid Digital / Performance Marketing, • Strong leadership experience within an agency environment, • Deep expertise across Google Ads, Meta, Bing, TikTok, YouTube, • Proven commercial acumen, managing budgets and profitability, • Excellent stakeholder management and communication skills, • Strategic mindset with a hands-on approach when needed Benefits • Tax-free bonus scheme (Employee Ownership Trust), • Flexible and hybrid working, • Gym membership, • Regular team socials and events, • Electric vehicle salary sacrifice scheme, • Structured learning & development programme, • Wellbeing support Culture You’ll be joining a high-growth, collaborative environment where innovation, performance and progression are at the core. This is a business that invests heavily in its people, offering clear career pathways and the opportunity to make a genuine impact. Apply today!

Quality Manager – Fixed Term Contract (Maternity Cover) 📍 Location: Manchester, UK (Head Office) 📅 Contract: Fixed Term – Starting July 2026 🕒 Department: Technical 📈 Reporting to: Head of Technical The Opportunity We are delighted to be recruiting on behalf of a well-established and growing manufacturing business for an experienced Quality Manager to join their Technical team on a fixed-term basis to cover maternity leave. This is an excellent opportunity for a quality professional to take ownership of food safety, regulatory compliance, and quality management systems within a dynamic and collaborative environment. The successful candidate will play a pivotal role in ensuring that products meet the highest standards of safety, legality, and quality, while also supporting continuous improvement and cross-functional initiatives across the organisation. Key Responsibilities Quality & Food Safety • Lead and manage the Quality Management System (QMS), ensuring compliance with all relevant food safety standards., • Oversee laboratory activities and global testing programmes., • Ensure all products and processes comply with applicable global legislation and labelling requirements., • Provide technical leadership for new product development projects., • Ensure formulations are stable, compliant, and aligned with customer expectations., • Manage supplier approval processes, including remote and on-site audits., • Act as the key technical liaison with suppliers and internal stakeholders., • Lead internal and supplier audits and ensure adherence to QMS standards across affiliated manufacturing sites., • Oversee the customer and consumer complaints process, including root cause analysis and implementation of reduction strategies., • Lead, coach, and develop a quality and compliance team., • Ensure robust crisis management procedures are in place and regularly tested (e.g., product recalls or withdrawals)., • Provide technical expertise to departments including supply chain, operations, customer services, sales, and finance., • Develop relationships with external organisations such as regulatory authorities, consultants, and testing laboratories. Education & Qualifications • HACCP Level 4 certification (essential)., • Degree in Food Science or a related discipline (desirable)., • 3–5 years’ experience in a technical or quality leadership role within a food manufacturing environment., • Proven expertise in food safety systems and regulatory compliance., • Experience managing audits and regulatory inspections., • In-depth knowledge of quality management systems and laboratory testing., • Familiarity with ERP and quality management software., • Strong IT skills, including proficiency in Microsoft Office applications., • Strong leadership and team management skills., • Excellent analytical and problem-solving abilities., • Effective communicator with strong stakeholder management skills., • High attention to detail and confident decision-making., • Comfortable managing conflict and challenging performance where necessary., • Proactive approach to personal learning and continuous improvement.

Quality Director UK Location: UK-based (Remote with 2 days per week on-site) Employment Type: Full-time, Permanent Requirements: Qualified Person (QP) status & sterile manufacturing experience About the Opportunity We are seeking an exceptional Quality Director to lead the Quality function for our client’s UK aseptic pharmaceutical operations. This is a senior strategic role ideal for a proven leader with deep experience in sterile/aseptic manufacturing and the authority to act as a Qualified Person (QP) under UK/EU regulations. The Quality Director will set the vision for Quality across the organisation, ensure regulatory robustness, and drive a culture of excellence. While the role can be performed remotely, regular on-site leadership is essential—a minimum of two days per week at the manufacturing facility. Key Responsibilities: • Provide strategic leadership and executive oversight for all Quality Operations and Quality Systems, • Act as the site’s Qualified Person (QP) for batch certification in accordance with MHRA and EU GMP guidelines, • Lead, coach, and develop Quality teams, ensuring high performance and strong succession planning, • Ensure GMP compliance across aseptic operations, including environmental monitoring, sterility assurance, validations, and media fills, • Serve as the primary Quality authority during regulatory inspections and external audits, • Oversee deviation management, CAPA closure, change controls, and risk assessments, • Partner closely with Production, Technical, and Regulatory Affairs to support continuous improvement and inspection readiness, • Provide Quality leadership during new product introductions, process changes, and technology upgrades, • Report regularly to senior leadership on Quality performance, strategic risks, and regulatory trends About You: • Eligible to act as a Qualified Person (QP) in the UK (Directive 2001/83/EC), • Significant experience in aseptic/sterile pharmaceutical manufacturing is essential, • Proven track record leading Quality teams at a senior level (Head of Quality, Director, or similar), • Deep knowledge of MHRA and FDA expectations, EU GMP Annex 1, and sterile product quality requirements, • Strong leadership presence with the ability to influence at all levels, • Excellent judgement, communication skills, and a proactive approach to risk and compliance, • Comfortable working remotely but committed to on-site leadership for 2 days each week What’s on Offer • Highly competitive executive salary, • Annual bonus scheme, • Private healthcare, • Generous holiday and wellbeing benefits, • Leadership influence across a growing and strategically important aseptic facility, • Opportunity to shape Quality strategy and drive innovation in sterile manufacturing How to Apply If you are a QP and experienced Quality leader with a passion for aseptic pharmaceuticals, we’d love to hear from you! Key Words: Quality Assurance, QA, compliance, UK, MHRA, Director, Senior, Management, manager, leader, head, GMP, QP, Qualified Person, pharma, pharmaceutical, sterile, injection, injectable, aseptic, terminal sterilization.

Compassionate Care is a leading provider of specialist care services across the UK, supporting individuals with complex needs and learning disabilities. Our services include supported living, residential emergency accommodation, and specialist step-down services for individuals with mental health needs. At Compassionate Care, our mission is to deliver meaningful and lasting positive change in the lives of both adults and children. We empower the people we support to live as independently as possible, promoting dignity, choice, autonomy and self-worth in everything we do. Driven by a commitment to excellence, we aim to be one of the most trusted and respected providers in the care sector. We are dedicated to delivering safe, compassionate and reliable support while setting consistently high standards of quality across all our services. Head of Quality We’re looking for an experienced and driven Head of Quality to lead our quality, governance, and improvement agenda. Reporting to the Director of Quality, you’ll play a pivotal role in shaping a culture of safety, accountability, and continuous improvement across the organisation. This is a high-impact leadership role where you’ll turn quality strategy into action ensuring services are compliant, inspection-ready, and consistently delivering excellent care aligned with our vision, ‘The Promise’. Key Responsibilities • Lead day-to-day quality operations, managing and developing the Quality Team, • Oversee governance systems including incidents, complaints, risk, audits, and learning reviews, • Drive regulatory compliance and ensure services meet internal and external quality standards, • Translate quality strategy into clear, deliverable operational plans, • Analyse data from audits, incidents, and stakeholder feedback to identify risks, trends, and improvement opportunities, • Lead organisation-wide quality improvement initiatives and support services to embed best practice, • Oversee and quality assure the internal audit programme, including conducting audits where required, • Ensure learning is captured and shared across services to improve outcomes, • Maintain policies, procedures, and quality tools to ensure they remain effective and up to date, • Prepare services for inspections, coordinate responses, and support post-inspection action plans, • Produce high-quality reports, dashboards, and assurance updates for senior leaders and the Board, • Lead the Quality Control Group and contribute to governance forums and operational reviews, • Line manages, coach, and develop Quality Officers, setting and monitoring KPIs, • Work collaboratively across Operations, HR, and wider teams to drive improvement and support strategic projects, • Strong expertise in quality, safety, and regulatory frameworks, • Proven leadership and team management experience, • Excellent analytical skills with the ability to turn data into action, • Confident communicator, able to influence at all levels, • Ability to manage competing priorities while maintaining high standards, • Salary £60,000-£65,000, • 25 days annual leave plus bank holidays, • Employee Assistance Programme offering counselling and other support services., • Employee Recognition Awards, • Company pension scheme, • Company events

Head of Contact Centre Your new company Hays are recruiting for a permanent Head of Contact Centre based in Manchester City Centre. This position is responsible for leading and optimising the operations of a multichannel client service function. This role will ensure the delivery of exceptional service quality through effective workforce management, training, client communications, and change management. It combines strategic leadership with hands-on collaboration to balance immediate business needs and long-term capability development. Your new role Key Responsibilities • Lead, coach, and motivate the Contact Centre team to deliver outstanding client outcomes., • Design and implement business plans aligned with organisational priorities and client needs., • Oversee contact volume forecasting, workforce planning, scheduling, and real-time management., • Drive change management and business readiness activities for strategic initiatives and continuous improvement., • Manage the design, delivery, and governance of client communications, ensuring clarity and compliance., • Plan and govern training programmes for new hires, upskilling, regulatory, and role-specific requirements., • Maintain a strong risk and control environment to ensure safe and compliant service delivery., • Collaborate with senior leaders to optimise resource allocation and support long-term capability development., • Set and review performance standards, adjusting strategies based on data and feedback., • Participate in special projects and other duties as required.What you'll need to succeed, • Significant leadership experience within a financial services contact centre or operational environment., • Strong knowledge of financial services and regulatory requirements; investment product knowledge desirable., • Proven ability to lead, coach, and develop high-performing teams., • Demonstrated success in designing and implementing business plans that improve performance and client outcomes., • Excellent communication, facilitation, and stakeholder management skills., • Strong organisational and prioritisation abilities with experience managing multiple initiatives. 4734366

Regional Director of Project Management - Northern Region\n\nAn Introduction:\n\nDay to day, you will report into the Senior Director in charge of the Manchester Office, but you will also work closely with the Head of Project Management for UK and Ireland on service line specific issues.\n\nWorking directly with other Senior Directors, the primary focus of the role is to grow the project management service line in the North, by securing work from new and existing clients.\n\nAs well as working to develop and grow the service line across Manchester and Leeds, you will be working with existing clients on a range of high-profile projects across several sectors, including industrial, office, purpose-built student accommodation and build to rent.\n\nMy client will leverage these relationships to support the service line growth however the candidate must have their own existing client base to generate fee income.\n\nAs a commercially focused consultant, you will maintain and further develop client relationships, as well as progressing your own career.\n\nThe Role: \n\nCoordinate business development, marketing, resourcing, and knowledge sharing\n\nChampion excellence in service delivery internally; driving improvements to working practices including templates and quality control\n\nAdvocate and oversee operational and process improvement, promoting innovation and new ways of working\n\nDrive and manage consistency and adherence to best practice\n\nPromote the business for new and existing clients, supporting marketing as required\n\nIdentify service line priorities and link back to the service line business plan, update annually\n\nSet SMART actions for the team and support delivery, updating progress quarterly\n\nCelebrate successes internally and externally\n\nEnsure marketing materials are up to date\n\nSupport the project management community of practice across the business\n\nSupport the success of each team member and continue to grow and develop all\n\nTechnology oriented to share information centrally\n\nTeam leadership and management, including dealing with performance concernsKnowledge\n\nBe aware of the latest commercial property challenges technically and commercially\n\nBe aware of market trends to inform business direction\n\nIdentify areas of personal development to enhance performance\n\nBe aware of the latest legislation and statutory requirements of the Building Safety Act\n\nAccountablities:\n\nManage and drive the clients project management service line within the Manchester and Leeds offices bringing a profile of technical strength and commercial excellent, to complement the existing team.\n\nAs well as being a hands-on delivery role, you will help develop and deliver against a business plan for project management across the business.\n\nSupport the management and development of the technical team, to deliver quality project management services to existing and new clients\n\nEnd to end project management delivery\n\nAchieving performance targets (fee delivery and business development)\n\nLiaise with the Service Hub Leaders across Built Asset, Development and Engineering & Sustainability to align services with strategic goals and performance standards\n\nDemonstrate leadership: lead and engage the wider service line group to develop the clients offer. Coach and mentor junior team members to develop their knowledge and confidence\n\nNetwork effectively with existing commercial clients and agreed targets\n\nThe Candidate:\n\nRelevant degree equivalent qualification and MRICS\n\nPersonable and confident with industry contacts\n\nHands-on high-quality delivery of technical services, demonstrating expertise in project management\n\nGain client trust with regard to commercial confidentiality be a direct contact for instructions\n\nDemonstrable ability to influence, lead and respond constructively to challenges\n\nExisting project management client base with potential to generate new work and introductions\n\nAttain financial targets (2.75 base salary for directors), and support and manage the performance of others\n\nEngage with the team to win work and deliver profitability\n\nInspire others to achieve, and help in their development, through mentoring, coaching and achieving engaging appraisal discussions\n\nDemonstrate excellent team skills, embracing the support and expertise of the wider business\n\nDemonstrate a detailed understanding of the market trends, client base and competitor dynamics within the Manchester and Leeds region\n\nPrioritise work effectively to enable quality of work and wellbeing for self and team\n\nClient facing and comfortable in business development\n\nAble to handle multiple jobs and manage your own workload\n\nRisk-manage through best practice aligned with the Risk Management Guidance protocol\n\nConfident and concise communicator both verbally and in writing\n\nPackage\n\nCompetitive salary and car allowance\n\nFlexible & hybrid working\n\nFee Plus bonus scheme, director bonus scheme, mobile phone & laptop, personal accident cover, private health care (after 6 months), life assurance, 27 days holiday, 1 day charity leave per year and annual wellbeing day. Company contributory pension scheme after 3 months\n\nSeason ticket loan and cycle scheme on completion of probationary period

HR Adviser (Fixed Term Contract until 30th September 2026)\n· Manchester City Centre based Head Office\n· Hybrid and flexible working – 2 days in the office per week\n· Full Time (37 hours per week)\n· Immediate start\nPaying up to £41,700 (depending on experience) plus a highly competitive benefits package including holidays and pension.\nMedlock Partners are supporting a fantastic organisation on the appointment of a confident and proactive HR Adviser to join their HR team. This role will focus on delivering expert ER support, coaching managers, and ensuring a consistent and positive employee experience across the full HR lifecycle.\nKey Responsibilities for the HR Adviser:\n· Act as first point of contact for HR queries\n· Provide pragmatic advice on employee relations matters\n· Manage ER casework including disciplinary, grievance, absence and capability\n· Coach managers to build confidence and capability\n· Support organisational change, including restructures and TUPE\n· Build strong relationships with stakeholders and trade unions\n· Support the full employee lifecycle and HR systems (including SAM People)\nKey requirements for the HR Adviser:\n· Proven experience in a generalist HR Adviser role\n· Strong ER case management experience end-to-end\n· Agile in approach\n· Up-to-date employment law knowledge\n· Confident influencing and advising stakeholders\n· Experience in unionised environments and/or TUPE (desirable)\n· CIPD Level 5 qualified or working towards\nIf you are interested in this new and exciting opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston.\nMedlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion

Head of FNOL\n\n£50,000-£55,000 DOE plus quarterly bonus\n\nMonday-Friday\n\nManchester\n\nMPJ Recruitment are delighted to be working with fast growing business based in the heart of Manchester city centre. To lead and develop the FNOL department, ensuring efficient, effective, and customer-focused handling of first notification of loss. The key purpose of the Head of FNOL is to manage the FNOL Team Leaders, work collaboratively and inspire team member to achieve their full potential. \n\nThe FNOL Manager will support and coach the management team to deliver high standards of performance. The successful candidate will work closely with the Head of Operations and business Directors to deliver the best possible service. \n\nWe are seeking a candidate who thrives in a fast-paced environment and demonstrates the ability to perform effectively under pressure. The successful individual will be resilient, adaptable, and capable of maintaining high standards in the face of constant change and competing demands. They will possess strong mental and professional resilience, enabling them to stay focused, composed, and productive in a relentless, high-energy setting. A proactive mindset and the ability to quickly respond to shifting priorities are essential for success in this role.\n\nResponsibilities:\n\nLead a high-performing FNOL department, recruit, develop, motivate and manage team members including team leaders, training function and oversee claims handlers.\nCommunicator of department goals, targets, and updates on a regular basis.\nDeliver a competitive environment with some daily and weekly competitions to keep staff engaged. A budget will be made available for any ideas and games that will deliver additional revenue.\nDefine and monitor KPIs / service levels (inc, call answer times, first contact resolution, quality, accuracy and conversion).\nDrive continuous improvement within the FNOL department by identifying improvement and operational efficiencies.\nEnsure effective management of FNOL handlers, including ensuring that all monthly reviews are completed affectively.\nLiaise with account managers to identity missed opportunities and increase conversions across external panels.\nFoster and develop a positive, high-performing team culture within the FNOL department by promoting collaboration, accountability, and continuous improvement, while supporting employee wellbeing, recognising success, and embedding a customer-first mindset across all interactions.\nManage resource forecasting and staffing requirements to meet demand while maintaining quality and customer service. Ensuring adequate handover of shifts from managers.\nCollaborate with other business areas including Repair, Engineering, Customer Experience and IT to optimise the claims journey, drive customer satisfaction and minimise leakage.\nProvide management information (MI), insight and reporting to senior management: trends, root cause analysis, workload, performance against SLAs, cost per claim and customer feedback.\nOversee training and development of FNOL staff, ensure consistent standard of handling, maintain quality assurance, coaching and mentoring.\nLead audit monitoring and action across FNOL operations, ensuring consistent quality and compliance by reviewing call handling and case outcomes, identifying trends and risks, and implementing targeted improvement plans to drive performance and regulatory adherence.\nAct as escalation point for complex FNOL cases and cross-department challenges.\nReport directly into business Directors on day-to-day performance.\nResolve problems and conflicts positively.\nWork in collaboration with HR on requirements such as Return to Works, Duty of Cares and disciplinaries.\nEnsure compliance with regulatory guidelines and procedures to provide high quality service and outstanding customer care.\nAny other duties required as part of the role.Benefits: \n\nA competitive salary\nQuarterly bonus\nMonday - Friday \n25 days annual leave + bank holidays\nA supportive, friendly, fast‑paced team culture\nModern, city‑centre office environment\nDress‑down Fridays\nPlus other benefits Interested in knowing more? CLICK APPLY

If you're a hard working skilled and compassionate personal trainer or fitness coach and want to be a part of a world-class online coaching team and develop your coaching skills be sure to apply! Online Fitness Coach | Lean Level Up | Base + commissions | REMOTE I’m Adam Lowe, the founder of Lean Level Up, an online fitness coaching company. We've worked with over 1,400 clients and have been featured in Forbes magazine, AppleNews & more. We’re on the hunt for our next fitness coach to help us coach 20-40+ clients per month. More details: • Looking for a World-Class fitness coach with at least 2 years experience in fitness coaching or personal training, • Join a team of 10 other A player fitness coaches all helping each other level up, • Reporting to Head Coach Selling Points: • Unique opportunity to make a full time or part time income working from home or travelling the world., • Base pay and commission based on performance 💰, • This is a fully remote position, • My company has personally coached over 2,400 clients to date., • Me and my world class team will be mentoring you and working with you every step of the way. If this seems interesting, please send me a loom video to with a few more details about your experience so far and why you feel you would be a good fit, along with a brief summary explaining the above. DO NOT MESSAGE ME ON SOCIAL MEDIA TO APPLY FOR THIS ROLE AS I WILL NOT SEE IT. Looking forward to connecting! Adam Lowe Lean Level Up

🚀 Engineering Leader | High-Growth Series A Scale-up Are you a full-stack pioneer ready to own a product from end-to-end? 🏛️💻 We are exclusively representing a mission-driven tech startup that has just secured a strong Series A funding round of over £10million. They are on a journey to transform how local governments and public agencies operate in the UK and USA — breaking down barriers and building the most intuitive procurement platform of the future. As the first dedicated engineering hire leading a team of 3, you won’t just be writing code; you will be the technical architect and leader shaping the entire roadmap of a high-impact, purpose-led organisation. The Role: Head of Engineering This is a "player-coach" evolution. You will drive great execution, manage the balance of scope and resources, and eventually build a high-performing engineering team from the ground up. Key Responsibilities: • End-to-End Ownership: Lead the technical roadmap, manage the codebase, and own the operation of data and apps in production., • Strategic Hybrid Build: Utilise a modern stack (React, Marketplaces, Payment Infrastructure) alongside innovative low-code/no-code and AI integrations., • Team Building: Drive hiring, mentorship, and culture. You’ll manage internal growth while effectively collaborating with external contractors and freelancers., • Execution Excellence: Establish the "Quality Playbook"—setting standards for code reviews, testing, and monitoring. Who You Are: • Technical Polyglot: A rapid learner, fluent in React and complex marketplace infrastructure. You aren’t afraid to get your hands dirty in the code but are ready to delegate as you scale., • Systems Thinker: You think end-to-end about how architecture affects the user and the future of the service., • Entrepreneurial Spirit: You thrive in "startup hustle," acting with urgency and accountability. You care about being effective over being right., • Emotionally Mature Leader: An empathetic mentor who drives clarity in ambiguity and promotes a culture of high standards and transparency. Why This Opportunity? • Key Leadership Status: This is a cornerstone role with the freedom to shape the tech stack and strategy., • Series A Momentum: Join at a pivotal inflection point with the financial backing to scale rapidly., • Real-World Impact: Build technology that empowers local governments to reinvest in their communities., • Equity & Growth: Competitive package including meaningful equity in a venture-backed scale-up.

Position: LCL Export Manager Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Salary:£50,000 - £55,000 + Benefits Location: Manchester Hours: Mon - Fri 37.5 per week, Hybrid Working - 2 Days WFH / 3 Days Office A fantastic opportunity is available with a highly successful, employee-owned logistics business known for its strong market presence and entrepreneurial culture. This is a company where employees are genuinely invested in the success of the business, creating a collaborative, high-performing environment. Due to continued growth, they are seeking an experienced Export Manager with a strong background in LCL ocean freight to lead and develop their export function. The Role This is a key leadership position, supporting the Head of Department in the day-to-day running of the LCL export operation. You'll be responsible for driving performance, improving efficiencies, and ensuring a high standard of service to both clients and international partners. Managing a team of 7, you'll play a pivotal role in building a motivated, engaged, and results-driven department. Key Responsibilities • Support LCL consolidation planning and overall export strategy, • Monitor market rates, trends, and competitor activity to maintain competitiveness, • Take ownership of financial performance, including P&L, KPIs, and reporting, • Lead, manage, and develop a team of 7 direct reports, • Ensure operational procedures and service standards are consistently met, • Identify and implement efficiencies to improve workflow and profitability, • Support commercial teams with onboarding new clients, • Act as a senior escalation point for operational issues, • Conduct regular team and performance review meetings, • Proven experience in LCL Ocean Exports (essential), • Strong commercial acumen with experience managing P&L and KPIs, • Previous leadership experience with the ability to delegate, coach, and develop a team, • In-depth knowledge of export markets and industry trends, • A proactive, solutions-driven mindset, • Join a thriving employee-owned business where your impact is truly recognised, • Be part of a company with a strong growth trajectory and entrepreneurial mindset, • Hybrid working (2 days from home), • Competitive salary and benefits package WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. xrnqpay WR is acting as an Employment Agency in relation to this vacancy.

You will operate as the Club’s subject matter expert in scouting and recruitment, working closely with the Director of Football, Head Coach and technical staff to align recruitment activity with performance objectives and squad planning cycles. Significant experience in a senior scouting or recrui

A local sports club in Manchester seeks a Head Coach to lead their coaching team effectively.The successful candidate will plan training sessions, develop players, and support other coaches across various teams.Candidates must possess at least an England Hockey Level 1 qualification.The role offers

Paid Head Coach Opportunity – Didsbury Greys Hockey Club.Didsbury Greys HC are seeking an enthusiastic and driven Head Coach to lead our coaching team for the upcoming season.We are a competitive and welcoming club with four women’s teams competing from North West Division 1 through to Division

As Head Tennis Coach, you will lead, motivate and inspire your team represent and deliver a high standard of tuition to Neilson guests of all ages and abilities. Head Tennis Coach - Summer 2026 - Various Mediterranean Resorts. Guests can book private sessions with our coaches.

As Head Coach, you will lead the fitness function within our new Dublin club by setting the tone, driving commercial performance and building a high-performing coaching culture from day one. Head Coach - New Club Opening - Dublin 1. Reporting to the General Manager, you'll mentor Fitness Coaches and

Relevant qualification in sports science or coaching. Maintain lesson plans and content on the coaching portal and support the development of programme materials and music resources. Coach children across all levels and support parent–child classes.

Head of Partner Coaching We are seeking an experienced and drivenHead of Partner Coachingto lead and develop a team of Partner Coaches.

Store Manager (Head Coach) - LONDON. Store Managers are called "Head Coach". Ability to coach and develop a strong team.

Based on district coaching supplement pay scale. Position Type: Athletics/Activities/ Coaching.

A local school district is seeking a Varsity Girls Soccer Head Coach at Dearborn Advanced Technology Academy. The coach will develop and lead the soccer program, ensuring student-athletes excel both in their sport and academics. Responsibilities include planning practices, mentoring assistant coache

A leading sportswear company is seeking a Store Manager (Head Coach) for their London location.

A local school district in Greater London is seeking a Temporary Head Boys B-Team Baseball Coach for the 2025-2026 season at Stratford High. Candidates should preferably hold a Bachelor's degree and have at least 3 years of coaching experience.

Note that this position is not eligible for benefits and will follow the Head Coach salary schedule set forth by the district. A school district in Greater London is seeking a Head Boys Volleyball Coach. Coaching experience is essential for this rewarding role.

A local educational institution is seeking a Boys Varsity Volleyball Head Coach. The role involves planning practices, game strategies, and mentoring assistant coaches. Previous coaching experience at the high school level is essential along with strong leadership, communication, and organization sk

A leading technology solutions provider in the UK is seeking a Head of New Business Sales.

The Head of Netball will be responsible for implementing the netball programme across the whole school, acting as a pedagogical expert in coaching and developing youth netball. Co‑ordinate risk assessments with the Head of Senior School Sport and ensure lessons and sessions are taught/coached in a

We are seeking a passionate and committed Head Coach to lead the football programme into its exciting new phase. FA Coaching Qualification (minimum FA Level 1 / Introduction to Coaching Football or working towards UEFA C). The Head Coach will lead the sporting development of the team while helping t

A community-focused football club is seeking a Head Coach to lead the football programme, fostering both player development and team culture. This paid position offers the chance to coach in a vibrant football community and influence the sport positively.

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A leading sports brand in Greater London seeks a Store Manager, or Head Coach, to create a welcoming shopping environment.

Temporary Employee - Head Boys B-Team Baseball Coach - Stratford High JobID: 17180. Position Type: Temporary Employees/ Athletic Coaches. Education and Experience: Bachelor's degree or higher preferred with 3 years preferred coaching experience.

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". As An Assi

Stipend will be established based on the Head Coach salary schedule (Category 12). Position Type: Athletics/Activities / Head Volleyball Coach.

A leading sports retail company in Greater London seeks an Assistant Head Coach.

A leading independent boarding school in the UK is seeking a Head of School Rugby to lead and develop its rugby programme. The ideal candidate will have proven coaching experience, strong leadership skills, and a passion for developing players.

A leading gymnastics organization in Staffordshire is seeking a Programme Manager and Head Gymnastics Coach to plan, deliver, and manage gymnastics programmes for children aged 4 months to 12 years. The ideal candidate will have proven experience in coaching gymnastics, strong leadership and communi

Reporting to the General Manager, you’ll mentor Fitness Coaches and Personal Trainers, deliver innovative training programmes, and drive member engagement. Recruiting, training, and mentoring Fitness Coaches and Personal Trainers, providing constructive feedback to help them grow. Strong leadershi

A leading recruitment agency is looking for a Programme Manager and Head Gymnastics Coach in Staffordshire. The ideal candidate will have proven experience in coaching and relevant qualifications in sports science or coaching. You will also lead coaches, manage programmes, and ensure a safe, support

Reporting to the General Manager, you’ll mentor Fitness Coaches and Personal Trainers, deliver innovative training programmes, and drive member engagement. Recruiting, training, and mentoring Fitness Coaches and Personal Trainers, providing constructive feedback to help them grow. Strong leadershi