Service Manager - Supported Living
15 days ago
Manchester
Job Title: Service Manager – Supported Living Salary: Circa £31,500 per annum (based on experience) Hours: Permanent, Full-Time, 40 hours per week Location: Greater Manchester Setting: Adults with Learning Disabilities, Autism, Mental Health, and Complex Needs Overview: Compass Associates is proud to partner with a leading provider of adult social care in their search for a skilled and proactive Service Manager to oversee multiple supported living services. This is an exciting opportunity to join a company rated GOOD by CQC, renowned for its values-led culture, inclusive approach, and commitment to empowering people with learning disabilities, autism, mental health needs, and physical disabilities. The successful candidate will play a key role in providing visible, hands-on leadership across two supported living settings, ensuring high-quality, person-centred care while supporting and developing a strong, motivated team. The Candidate: The Service Manager will work closely with the Registered Manager to deliver safe, high-quality care and support. You will lead a team across two sites, with a Team Leader supporting daily operations, ensuring both staff and people we support feel supported and valued. The ideal candidate will be outgoing, confident, and unafraid to tackle challenges head-on, with proven leadership experience in learning disabilities, mental health, or complex needs services. Key Responsibilities: Leadership & Management Lead, motivate, and support a passionate care team across two services Be visible, hands-on, and lead from the front Coach and develop team members, ensuring strong performance and engagement Quality Care Ensure delivery of high-quality, person-centred care at all times Monitor wellbeing and outcomes for service users Participate in audits, quality calls, and project calls with the Registered Manager Regulatory Compliance Work alongside the Registered Manager to maintain compliance with all relevant regulations and CQC standards Support implementation of ongoing service improvements Staff Development Provide regular supervision, coaching, and development opportunities Foster a collaborative and motivated team culture Operational Oversight Ensure smooth running of both services, managing resources effectively Maintain strong relationships with stakeholders, families, and external professionals Essential Requirements: Strong experience managing supported living or residential services for adults with learning disabilities, autism, mental health, or complex needs Level 3 or equivalent qualification in Health & Social Care (or demonstrable experience) Proven leadership skills across multiple sites Full UK driving licence and access to a vehicle Confident, outgoing, and willing to address issues directly Desirable Criteria: Experience supporting teams in services with diverse and complex needs Strong understanding of risk management, safeguarding, and compliance Salary & Benefits: £31,595.20 per annum (based on experience) Fast-track career development and expert training Inclusive, values-led culture Digital perks platform with discounts across hundreds of brands Optional pay advances and Stream – get paid as you earn Recognition schemes including Employee of the Month and Heroes Awards Application Process: To apply for this exciting opportunity, or for an informal discussion about the role, please contact Andy at Compass Associates. Contact Details: Andy Munyimi – Compass Associates Tel: 0161 527 9632 Email: Recommendations: Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation. About Compass Associates: Established in 2009, Compass Associates is an award-winning UK specialist Health and Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions for permanent assignments.