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Calling all talented Sous Chefs! We are looking for a passionate individual to join our dynamic team, assisting our wonderful Head Chef in running a fast-paced and bustling kitchen. As the leader of our large brigade, you'll have the opportunity to coach, mentor, and inspire our talented chefs. We'r

Sales Manager - Private Hire Location: London (Hybrid) We’re working with a scaling transport provider and looking for a hands-on Head of Private Hire to own and scale the Private Hire (Charter) transport offering across the UK. This is a player–coach role: you’ll lead a small, high-performing sales team while also carrying your own quota and closing complex, high-value deals. You’ll be building a book of business focused on large corporates, major events, seasonal demand, and bespoke transport requirements. If you’ve worked within the private hire coach, charter, events transport, or wider mobility space, and you’re excited by the challenge of growing a commercial vertical in a fast-moving scale-up, this role is built for you. What You’ll Do • Own, manage, and grow the Private Hire (Charter) business unit across the UK, carrying a personal sales target alongside responsibility for overall team performance., • Act as a player–coach, leading, supporting, and developing a team of 2 Charter Sales Executives while remaining deeply involved in deal-closing., • Prospect, qualify, and close Private Hire / Charter opportunities across large events, seasonal peak demand, and ad-hoc customer transport needs., • Build and expand a high-value client portfolio, with a focus on large corporates, enterprise accounts, and major event organisers., • Increase share of wallet within existing customers by complementing core commuter transport services with Private Hire solutions., • Partner closely with Marketing to drive pipeline via targeted campaigns, outbound activity, and market insights., • Own and embed sales systems and processes for the Private Hire vertical, including supporting CRM improvements, deal hygiene, and reporting standards., • Maintain accurate pipeline management, forecasting, and performance tracking within HubSpot., • Ensure smooth handover of won business to Operations, supporting reliable delivery and excellent customer outcomes. What We’re Looking For • Strong experience in B2B sales, ideally within services, logistics, transport, events, or another operationally complex environment., • Direct experience selling Private Hire / Charter transport, events transport, mobility, or logistics solutions., • Proven ability to carry and close an individual sales target, ideally involving high-value or multi-stakeholder deals., • Experience leading, coaching, or mentoring others with a hands-on, sleeves-rolled-up approach., • Comfortable responding to RFPs, tenders, and structured customer proposals., • Strong commercial judgement, with confidence around pricing, margins, and deal structures., • Experience implementing, improving, or operating within CRM systems and sales processes (HubSpot experience is a plus)., • Comfortable operating in a fast-growing, evolving organisation, where structure is built alongside growth.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂About the role We are seeking for an Assistant Boutique Manager for our Creed Boutique in Mount Street, London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Boutique Manager in the achievement of objectives set by the Company.The Assistant Boutique Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the Boutique through management, motivation, coaching and development of the team. The Assistant Manager will support the Boutique Manager in all aspects of running the business and will efficiently take control of the business in the Boutique Manager's absence. ✂Line of Reporting This role reports into the Boutique Manager with the Luxury Brand Ambassadors reporting into the Assistant Boutique Manager ✂Key responsibilities Including but not limited to: • Support the Boutique Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Boutique Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing boutique budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Boutique Manager., • Review performance data with the Boutique Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Ensuring all Creed Boutique web orders are processed and dispatched on a timely basis with such orders wrapped and packed according to company guidelines, • Support the Boutique Manager in managing stock levels in line with sales forecasts and budgets, • Support the Boutique Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Boutique Manager ways to build the business., • Ensuring health and safety, legal and security issues are processed in a timely manner, • Talent Acquisition: Collaborate with the Boutique Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive lists ✂ Location This role is based in the Creed Boutique in Mount Street, London ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Role: Coach and Mentee - Future Head Coach. We believe in the power of education innovation and community Overview: We are on the lookout for a passionate and knowledgeable Coach to join us in a unique mentor role designed to cultivate the future Head Coach of ARETE Gym.

Join our growing Analysis and Insight team as a Principal Researcher. Reporting directly to the Head of Analysis and Insight youll drive evidence-based decision making manage a small team of researchers coach colleagues and use your expertise in areas such as social research or behavioural insights

About us The Fidelis Partnership is a leading specialty, bespoke and (re)insurance business. We have built our name on a 40-year track record of outperformance, and we continue to beat the market in our underwriting and returns. More information on The Fidelis Partnership can be found at The Company currently writes lines of business including; specialty insurance: aviation & aerospace, energy, marine, property, terror & political violence, contingency and other specialty lines; reinsurance: property reinsurance, property retrocession, specialty reinsurance, whole account/multi-class and bespoke. Role Overview The Pine Walk Underwriting Governance Manager is responsible for ensuring that underwriting across our Pine Walk MGA cells operates within a disciplined, well-controlled framework. Leading a small team, you will provide oversight and challenge to underwriters while embedding effective internal controls that support the business’s commercial ambitions, satisfy capacity provider requirements, and meet regulatory standards. The role demands both hands-on delivery and the ability to influence, working closely with senior underwriters and other control functions in a collaborative, fast-paced and entrepreneurial environment. Role Responsibilities Governance & Oversight • Develop, implement, maintain and oversee the underwriting governance frameworks for each of the Pine Walk cells., • Ensure that all underwriting authorities are reviewed on an annual basis and that all new underwriters are processed appropriately., • Develop, implement and coordinate the Right of First Refusal (‘ROFR’) process on behalf of each of the Pine Walk cells with the Fidelis IG, ensuring that an accurate record of the current agreed ROFR is maintained by TFP and verifying that all underwriting activities comply with the agreed ROFR position., • Develop, implement and coordinate the risk appetite and risk allocation process across all capacity providers for TFP, ensuring that an accurate record of the current agreed risk appetite of all capacity providers is maintained by TFP and the Pine Walk cells, and verifying that all risks are underwritten in line with the risk appetite of the capacity provider, • Provide oversight and challenge of the quarterly EPI review process, • Conduct file reviews, thematic audits, and quality assurance activities across all lines of business, providing actionable feedback to drive continuous improvement., • Support the Head of UW Governance, the Pine Walk COO and the CEOs/CUOs of each of the Pine Walk cells in aligning the business plans of the Pine Walk cells with governance requirements and the risk appetites of capacity providers. Internal Controls • Design and maintain underwriting-related internal controls within the Pine Walk cells, ensuring effective monitoring and assurance across delegated authority and binder arrangements., • Partner with Actuarial, Operations, Finance, Compliance, and Risk to ensure controls are aligned across the business and embedded into operational processes and systems., • Monitor control effectiveness, identify weaknesses, and implement practical, proportionate improvements., • Contribute to the Internal Controls Framework and ensure underwriting governance is integrated into TFP’s wider risk and control environment. Monitoring & Reporting • Produce insightful MI and governance reporting for senior management and capacity providers., • Design and embed process improvements to enhance data quality for Underwriting Governance and Excellence, resolving any operational report issues., • Escalate issues, breaches, and emerging risks promptly, offering pragmatic recommendations and tracking resolution., • Maintain oversight of action plans arising from governance reviews, audits, or internal control assessments. Policy & Training • Develop, implement, maintain and refresh underwriting policies, procedures, and guidelines to reflect evolving business models, the requirements of our capacity providers, and market best practice., • Deliver targeted training and workshops for underwriting teams to embed governance expectations and improve underwriting discipline., • Contribute to the development of underwriting system controls and digital tools to strengthen governance in day-to-day operations. Team Leadership • Manage, coach, and assist in the development of a small team, setting clear objectives and fostering accountability., • Encourage knowledge sharing, continuous learning, and a collaborative approach to problem-solving., • Balance task oversight with hands-on involvement in high-priority governance reviews and control projects. Stakeholder Engagement • Act as a trusted partner to underwriting teams, helping them navigate governance requirements without stifling innovation or commercial execution., • Build strong relationships with our partners, including our capacity providers, Lloyd’s, and regulators, representing TFP in governance discussions and audits., • Collaborate with internal stakeholders to ensure joined-up control frameworks and consistent messaging across the organisation. Skills & Experience • ACII (or significant progress towards) preferred., • Strong knowledge of specialty insurance classes and delegated authority arrangements., • Minimum of 10-15 years’ experience in underwriting governance, delegated authority oversight, quality assurance or internal control within the Lloyd’s or London Market., • Excellent organisational skills with proven ability to manage a high volume of disparate tasks and projects., • Ability to balance governance and commercial priorities in a dynamic, entrepreneurial MGA environment., • Excellent stakeholder engagement and influencing skills across underwriters, capacity providers and other departments within TFP, together with strong interpersonal skills in order to work effectively and professionally with diverse groups at all levels across the business., • Excellent written and oral communication skills and the ability to manage difficult conversations., • Strong analytical and reporting skills, with the ability to translate complex issues into clear insights and recommendations, then implementing action to resolve these issues within tight deadlines., • Track record of managing and developing people in a governance, risk, or control function., • Demonstrable experience of working in fast paced environments with the ability to problem solve and react quickly to changing priorities. The Fidelis Partnership Ethos Our culture is defined by our ethos. It is the foundation of who we are and the core of everything we do. • Results – We want to be the best at the things we care about, so we focus on profitability over volume, with responsive decision-making and clear prioritised accountability., • Innovate – We aspire to lead the market in providing the services and products our clients need, and to drive change in the broader impact our industry has on human rights, society, and environmental sustainability., • Include – We create an environment where employees can bring their whole self to work, with open communication where everyone, irrespective of gender, ethnicity, sexual orientation or background, feels able to contribute ideas and be recognised and rewarded for their contribution, • Unite – We operate as team of individual talents that actively seeks to reflect the diversity of the societies in which we operate, giving our business the widest range of inputs and perspectives., • Respond – We work in a business exposed to sudden shocks and changes – elemental, political, economic and human – so we remain nimble and ready for change. Diversity, Equality & Inclusion Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership successes. This will be driven by a workforce that embraces Diversity and Inclusion at every level, in every department across The Fidelis Partnership.

HEAD OF SALES LONDON COMMERCIAL DRIVE. STRATEGIC SALES. HOSPITALITY TECH INNOVATION. What’s in it for you? • Up to £95,000, • Plus uncapped commission, • Equity after probation, • Flexible and hybrid working, • 33 days holiday (including bank holidays), • Company laptop and mobile phone, • Expenses covered for travel and events, • The opportunity to work abroad for up to 4 weeks per year, • Career growth in a rapidly expanding scale-up A fast-growing scale-up on a mission to transform the way tips and tronc are managed across the hospitality industry and beyond. With ambitious global growth plans and a rapidly expanding client base, they’re redefining fairness and transparency in payments. This is a business driven by purpose, innovation, and people — making it an exciting time to join their journey. What you’ll get up to… • Be a Player-Manager - actively prospect, pitch, and negotiate with high-value clients, whilst supporting your team to deliver their own targets., • Build and manage the sales team - mentor, coach, and support team members while setting clear goals and tracking performance., • Drive the sales strategy – work closely with the CCO to define target markets, shape outreach tactics, and pivot quickly based on what’s actually converting., • Collaborate across the business - work with Product, Marketing, and Customer Success to align messaging, campaigns, and feedback loops., • Own the pipeline and reporting - maintain visibility on all deals, forecast accurately, and ensure the team is focused on the right opportunities. Your DNA… • A strong background in a similar role within Hospitaslity SaaS / Tech Sales., • Driven to go the extra mile – this is a legislation heavy sector, so an interest to keep on top of all the latest news impacting hospitality., • Experienced in enterprise or multi-site sales with longer deal cycles, • Commercially savvy, consultative, and confident engaging at senior stakeholder level within people, finance or operational teams. Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by visiting our website. If you know a friend who is looking for their next hospitality job, why not refer them to us? Drop us an email. If we help them land their next role, you'll receive up to £250 worth of High Street vouchers as our way of saying thanks. Boom! We are Sixty Eight People. Through People, we will revolutionise our industry!

Job Description Title: Workday HCM Senior Experience Manager Location: London Headquarters Reports to: Head of Core People Solutions Contract: Permanent, Full Time About the Global People Solutions Team at CHANEL: The Global People Solutions Team at CHANEL is tasked with crafting a distinctive people experience that reflects CHANEL's identity as a human-centered employer. We achieve this by harnessing the power of people data and an ecosystem of digital solutions that align with our strategic ambitions in Organization & People development. Central to this ecosystem is Workday, which serves as an indispensable repository for core people data. At CHANEL, we are committed to managing the Workday experience in-house with the support of a dedicated global team of senior functional analysts. These analysts collaborate closely with the broader Organization & People community and IT partners to enhance our internal utilization of Workday while preserving the integrity of this critical system. We are seeking a highly experienced HRIS professional with exceptional Workday proficiency to play a crucial dual role. This senior individual will not only be tasked with executing complex technical configurations, proactively troubleshooting issues, driving innovative solutions, and leading key projects within the Workday ecosystem, but will also serve as a guiding force, mentoring and nurturing the development of junior team members. Reporting to the Head of Core People Solutions and based at our London headquarters, this role is pivotal in both shaping our Workday strategy and fostering the growth of our internal talent. Your Role @ CHANEL: Your Role: As the Senior HRIS professional at the helm of our Workday platform, you will be entrusted with the complete ownership of the full HCM suite, deftly orchestrating all aspects of its configuration and functionality to meet our ambitious business objectives. Your expertise will be instrumental in steering complex Workday projects, meticulously crafting and implementing solutions that encapsulate the full spectrum of HR processes. Your day-to-day responsibilities are crucial in leading our organization through transformative initiatives, ensuring the flawless execution of HR solution testing, and continually enhancing our controls, data integrity, and system efficiencies. With your superior communication abilities, you will adeptly manage priorities, facilitate critical discussions, challenge conventional thinking, and cultivate meaningful stakeholder relations, all while ensuring that our Workday HCM suite operates at the pinnacle of its potential. Your Impact at CHANEL: Combining the mastery of Core HR module configurations, the presentation of new Workday features to leadership, and the drive for continuous enhancements, this role requires an individual who can act as a strategic advisor and the primary point of contact for the People Solutions team. The Senior HRIS professional will navigate the evolving landscape of Workday, leveraging tools like Workday Extend, BOTs, and RPAs to deliver value-added services. They will manage the configuration, maintenance, and progression of tenant setups, business processes, and bi-annual releases, ensuring seamless operation and advancement. By delivering exceptional customer service and resolving complex issues promptly and effectively, they will uphold our commitment to excellence. As a mentor and coach, they will guide users through configuration tasks, providing expert advice on system and process implications. Collaborating with the People Analytics team, they will ensure functional data mapping, data catalog, and core referential integrity. The role continuously seeks feedback to refine configurations and leads Workday data stewardship. Evaluating existing configurations and incorporating end-user feedback, they will suggest and implement enhancements. Leading data purging activities, they will maintain consistency across applications, all while serving as a strategic advisor and key contact point, ensuring that the People Solutions team's strategic vision is flawlessly executed and continuously improved. Your Drive: • You are adept at technical configurations, excel in spreadsheet formulas, and thrive on the challenge of coding within systems—skills that are vital for the efficiency and success of our digital solutions., • Your commitment to exceptional service and client satisfaction is at the heart of your professional ethos, setting the standard for service excellence., • With a natural talent for detailed analysis and critical thinking, you consistently deliver high-quality work, even under tight deadlines., • You take the initiative, seamlessly managing multiple projects while ensuring continuous improvement and innovation in your approach., • Your ability to navigate complex matrix organizations and thrive in international settings equips you to mentor and drive forward the strategic ambitions of the team., • Minimum of 5 years of in-depth experience with Workday HCM full suite implementation and administration, • Demonstrable experience with project leadership and project management tools, • Proficiency in data migration and previous functional involvement in integration development, • Adept at managing third-party service providers, • Comprehensive understanding of HR functions and thorough experience with HR systems, • Proven track record within a matrix organization and/or on complex projects, • Exceptional communication skills in English, both verbal and written (proficiency in French is advantageous), • Adaptability to a dynamic work environment, • Ability to switch between proactive and anticipatory problem-solving modes, • Skill in synthesizing and prioritizing inputs from various sources, • Advanced proficiency with MS Office, particularly Excel and PowerPoint; mastery in VBA, Macros, and Python is highly desirable, • Previous consultancy experience or having led multiple Workday deployments from start to finish is preferred What You Will Gain from This Experience: The opportunity to join a Global Organization and engage in a multicultural workplace The chance to collaborate with numerous subject matter experts in designing and delivering a robust HRIS service to the P&O Team and the wider business The experience of working with diverse teams, individuals, and projects for one of the world's premier luxury brands.

Head of Analytics (Fintech, Multi-Product SME Lending) A well-established UK fintech is evolving from a single-product lender into a multi-product SME funding platform. With strong traction across a revolving credit product and a newly launched business credit card, they’re hiring a senior analytics leader to rebuild and lead the function at a pivotal growth stage. This is a senior role with real ownership across people, strategy and decision-making. The Role ➜ Lead and rebuild a ~9-person analytics function, including two managers and a senior IC ➜ Own analytics across the full customer lifecycle: acquisition, engagement, retention and unit economics ➜ Operate as a player–coach, comfortable whiteboarding problems and running fast analyses when needed ➜ Partner closely with product, risk, marketing, finance and senior leadership ➜ Define what “good” looks like for KPIs, insight quality and decision frameworks ➜ Influence data platform and tooling decisions alongside senior data and engineering leaders What You’ll Bring ➜ Senior analytics leadership experience, including managing managers ➜ Background in fintech, lending or credit products (credit card experience a strong plus) ➜ Comfortable staying close to the detail without being a full-time IC ➜ Strong commercial understanding of LTV, pricing, churn and forecasting ➜ Ability to influence effectively from board level through to analysts ➜ A genuine interest in developing people and building long-term careers What’s On Offer ➜ Competitive salary up to £150k base, with flexibility for exceptional candidates ➜ 15% annual bonus plus leadership-level equity ➜ Excellent benefit package ➜ Ownership of a greenfield analytics rebuild with visible business impact ➜ Hybrid working with a London-based team ➜ Modern data stack: AWS, Python, Tableau, Amplitude, with Snowflake/Databricks under evaluation If this feels like a good fit, apply with your CV!

V&C Associates are partnering with one of the UK Largest sustainable outwear vendors to the International Retailers and Brands. Reporting to the Head of Footwear, the Footwear Technologist ensures timely delivery of footwear ranges that meet the brand’s technical, quality, and safety standards. Partnering with Design, Buying, and Suppliers, you’ll manage the full product lifecycle — from concept to gold seal — balancing commercial goals with exceptional fit, comfort, and performance. Key Responsibilities • Lead end‑to‑end technical development, ensuring fit, function, and consistency across footwear styles., • Create clear, accurate technical packs and fit comments, securing gold seal approvals on time., • Identify and mitigate technical risks, maintaining testing and compliance standards (SATRA/ASTM/ISO)., • Collaborate with QA and overseas teams through factory audits, fittings, and process reviews., • Support sourcing and technical decisions across lasts, materials, and sole suppliers., • Conduct technical audits and drive process improvements to enhance quality and efficiency., • Analyse product returns, lead corrective actions, and track improvements with factories., • Ensure styles meet technical, ethical, and audit requirements to protect the critical path., • Maintain a current specification library and benchmark fit and materials using market insights., • Monitor competitor and trend developments to inform design, comfort, and construction upgrades., • Coach and support technical team members, promoting continuous improvement and innovation., • Foster a culture of quality, accountability, and collaboration across internal and external teams. Qualifications & Experience • Degree in Footwear Technology, Design, Materials Science, or similar., • 3+ years in footwear technical development and production, including offshore supplier management., • Strong knowledge of footwear constructions, testing standards, and PLM/ERP systems., • Proven track record in fit, gold seal delivery, and quality improvement. Key Skills • Expert in lasts, construction, pattern making, and materials., • Analytical, organised, and commercially minded., • Excellent communication and stakeholder management., • Proficient in MS Office and technical documentation., • Regular overseas travel required., • Commitment to quality, safety, and ethical sourcing., • A great fit for a hands‑on technologist who combines technical precision with a commercial mindset to deliver exceptional footwear.

Who we are: Varley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family-run business headquartered between London, Los Angeles, and New York. We offer year-round collections, including knitwear, outerwear, and everyday staples, complemented by active pieces to create an elevated wardrobe for how you live and move. We are defined by the women who wear Varley and exist to instil quiet confidence, creating collections that enhance everything they already are. As women’s lives evolve, so do we. Job Description We are looking for a Head of Wholesale EMEA (Maternity Cover) to oversee the regional wholesale strategy and drive commercial, profitable growth across wholesale partners, agents and distributors. Based in London, this role operates from the company’s Carnaby street office/Marylebone showroom and reports directly to the CEO. The role is hybrid and based 3 days a week in our Soho office/ Marylebone showroom and 2 days working from home outside of market. In market days in the showroom can increase to facilitate customer appointments. Responsibilities • Deliver the EMEA wholesale strategy aligned with global commercial objectives., • Lead seasonal sales planning, including forecasting, budgeting, and achieving revenue targets., • Build and maintain strong relationships with key buyers, introducing new strategic partners each season., • Conduct market appointments in London and Paris, ensuring clients’ OTB plans are met., • Drive sell-in and sell-out growth across key partners. Being accountable for all forward order and in-season business. Ensuring best possible representation of the brand across these partners., • Oversee exisiting 3rd party agents and distributors in the region., • Focus on new business development identifying opportunities to expand with aligned partners., • Lead, coach, and develop a high-performing sales team., • Negotiate contracts, trading terms, and annual agreements., • Ensure brand consistency, compliance, and alignment across partners., • Maintain strong awareness of the competitive landscape and communicate market insights internally., • Conduct weekly business analysis on KPI’s and share performance updates for major accounts and market as a whole., • Work cross-functionally with operations, finance, and logistics to ensure a smooth end-to-end sales process., • Negotiate and support commercial activations such as pop-ups, trainings, and marketing collaborations., • Represent the company in a positive and supportive manner at all times. Experience and Skills • Minimum 7 years of wholesale experience, including team management., • Strong network and deep knowledge of the contemporary, athlesuire or luxury makret across Europe., • Sales-driven mindset with excellent negotiation and relationship-building skills., • Highly organised, detail-oriented, and comfortable in a hands-on environment., • Excellent communication and relationship-building skills, able to collaborate effectively with other teams and external partners., • Team player with the adaptability to thrive in a small, lean structure., • Strong written and verbal communication skills in English. Other languages a plus., • Ability to be calm under pressure and meet deadlines., • Excellent time management skills., • Strong reporting and analytical skills., • Highly motivated and proactive, able to work effectively in a fast-paced environment., • Proficiency in Microsoft Office., • Desirable: proficient in NuOrder or similar B2B platform., • A love of fashion and Varley as a brand and company., • Flexible to travel. Benefits • Employee Purchase Scheme with 50% off for employees., • Friend and Family Purchase Scheme with 20% off., • Access to Bupa Health care after 2 years, • 25 Days Holiday Our People We think of ourselves as an international family-run business that embodies our founders’ commitment to creating timeless collections for the modern woman. What started as a company of two, has grown into a close-knit team of thinkers, creators, and innovators, taking care of our clothes, each other, and our community. Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women. We are guided by two core beliefs: the pursuit of qualityin everything we do and looking after one another. Everything else should take care of itself. Company Values We are the sum of many parts. We may have two founders but we are the sum of many parts. The journey is just as important as the destination. We look after one another. We promote diversity and inclusivity as central parts of the culture we are building. We are less when we don’t include everyone. Our successes and our failures we make as a team not as individuals. We pursue quality in everything we do. We should chase perfection in everything we do. Growth is a result of improvements to every aspects of what we do, not just reliant on an individual or department. We grow together. We embrace possibility and push boundaries. We believe that there are no limits to what we can achieve. We encourage innovative thinking, pushing boundaries, and embracing new possibilities. We constantly challenge ourselves to think beyond the ordinary and create extraordinary outcomes. Data-driven decisions and purposeful actions. We base our decisions and actions on data and reason, not on hope. We prioritize and justify our choices through thoughtful analysis. We think before we act, understanding the impact of our actions. Our brand is timeless and valuable. Our brand is our most valuable asset, and we treat it with the utmost respect. We recognize that our brand will outlive us and strive to enhance its value through everything we do. We prioritize long-term growth over short-term gains, ensuring the longevity of our brand's reputation. We never compromise our product. We believer the best form of marketing is to make better product. Let word of mouth be the most powerful marketing channel. Constantly improve, however marginal a gain. Our product is defined by the quality not price. We respect and exceed customer expectations. We deeply appreciate and value those who choose to consume our brand. We consistently strive to surpass their expectations in every interaction. Our goal is to transform customers into passionate advocates who enthusiastically share their positive experiences with others. We choose partners who reflect our values. We view our suppliers, service providers, and stockists as partners, not mere business relationships. We carefully select partners who align with our values and standards. We understand that the company we keep reflects our brand's integrity and reputation. We grow our brand by empowering others. We understand that the way we present information is just as crucial as the information itself. We focus not only on what we do but also on how our actions positively impact others. We aim to empower and support those around us, fostering growth and creating meaningful connections. Responsibility is at the core of everything we do. We believe that responsibility is as fundamental as the fit of a garment. We prioritize ethical practices and sustainability in all aspects of our business. We are accountable for our actions and strive to make a positive impact on our environment and communities. Kindness is our guiding principle. We prioritize treating others with respect, empathy, and understanding. We believe that kindness creates a positive work environment and fosters strong relationships with our team members, partners, and customers.

C++ Developer / Technical Lead (Windows C / C++, C#) London to £115k FTC Are you a skilled C++ Developer with technical / team leadership skills looking for a new opportunity? You could be progressing your career in a senior, hands-on role at a global market data provider. As a C++ Developer / Technical Lead you will head-up an Agile team (5 engineers) focussed on building and maintaining Exchange Connectivity software systems that require real-time and low latency, maintaining data feeds and developing key underlying transport protocols for data transmission. The platform has been built with C++ and C# deploying to AWS and requires high scalability and low latency - they currently handle 40 billion messages per day. You'll remain hands-on with approximately a 50/50 split between development and technical / team leadership; you'll coach and mentor the team, developing others and providing project leadership. Location / WFH: You'll join colleagues in the City office three days a week with flexibility to work from home the other two days. Please note this is a 12 month Fixed Term Contract. About you: • You have C / C++ development skills on Windows OS, C# skills would also be of benefit, • You have full software development lifecycle experience, • You have a good knowledge of networking protocols e.g. TCP/IP, multicast, • You have a strong grounding in Computer Science fundamentals e.g. multi-threading, OOP, Data Structures, Design Patterns, • You're collaborative with great communication skills, happy to mentor and develop others What's in it for you: As a C++ Developer / Technical Lead you'll receive a competitive package: • Salary to £115k + bonus, • 25 days holiday, • Pension, • Life Assurance and Income protection, • Private Medical and Dental care, • Gym subsidy and wellness apps, • Cycle to work scheme, • Ability to buy stock options, • Family leave and sabbaticals, • Continuous training and career development including personalised budget Apply now to find out more about this C++ Developer / Technical Lead (Windows C / C++, C#) opportunity.

ROLE PURPOSE: The Regional General Manager is a key member of the EP Leadership Team and holds strategic and operational accountability for student experience, product quality, safeguarding, compliance, and commercial performance across an assigned group of centres. In addition, the role holds direct responsibility for the leadership and performance of EP London, managing the centre in partnership with the Director of Studies and with full accountability for its operational delivery and P&L performance. The role provides leadership, governance, and performance oversight to ensure all centres operate in line with accreditation standards, regulatory requirements, financial targets, and organisational policies. Centre Managers report directly into this role, alongside the direct management of the London Centre. ROLES AND RESPONSIBILITIES: Leadership & Operational Management: • Provide strategic leadership and operational oversight for an assigned group of EP Learning Centres., • Line-manage, coach, and mentor Centre Managers to ensure consistent, high-quality academic and student services., • Monitor all operational functions to ensure schools run efficiently, effectively, profitably, and with a strong student focus., • Conduct regular school visits, operational audits, and performance reviews., • Act as second line of escalation for student complaints and refund requests., • Ensure centres operate in full compliance with commercial, legal, regulatory, safeguarding/Prevent (or local equivalent), and accreditation requirements., • Liaise with Corporate Support and Shared Services to ensure high service levels for Centres., • Support the Head of Young Learners with UK young learner and group programmes as needed., • Oversee the development and implementation of new courses in collaboration with the Senior Management Team. Quality, Academic Standards, Safeguarding & Student Experience: • Champion exceptional student experience and positive outcomes across all centres, ensuring provision is inclusive, engaging, and aligned to learner needs., • Set and embed consistent standards for academic quality, student services, safeguarding, and operational practice across the region., • Drive continuous improvement through the use of data, feedback, audits, and performance review., • Hold accountability for the effectiveness of safeguarding arrangements across all centres within the region., • Provide governance oversight of safeguarding, including under-18 provision, accommodation arrangements, and third-party partnerships., • Ensure all DSLs are appropriately trained, supported, and operating in line with statutory and regulatory guidance., • Review safeguarding audits, serious incidents, and complaints, ensuring actions are implemented and learning embedded., • Ensure compliance with safeguarding training requirements across all roles., • Promote a strong culture of professional practice and continuous professional development across academic and operational teams., • Use student feedback, outcomes data, and inspection findings to inform improvement in teaching, learning, and the overall student experience. Commercial Performance & Financial Management: • Set performance targets, monitor KPIs, and take action to meet or exceed commercial and academic goals., • Oversee budgeting, forecasting, and resource allocation for each school., • Review financial performance with Centre Managers, addressing variances and implementing corrective actions., • Ensure adherence to internal financial controls. Compliance & Accreditation: • Accountable for inspection outcomes and regulatory compliance across all centres within the region., • Leads response to regulatory findings, conditions, action plans, and external audit recommendations., • Acts as senior operational contact for regulators, accreditation bodies, and external agencies where required., • Ensures all centres maintain continuous inspection readiness. Sales, Marketing & Business Development, • Partner with marketing, admissions, and academic teams to support student recruitment and programme development., • Support the sales team with individual and group booking requests., • Identify growth opportunities and contribute to business development initiatives., • Maintain awareness of market trends and competitor activity., • Represent EP at partner visits, recruitment fairs, and other sales or promotional events. Corporate Contribution & Cross-Organisational Collaboration: • Contribute to business planning, strategy formulation, and organisational development., • Lead and participate in cross-school projects aimed at enhancing quality, efficiency, and innovation., • Represent schools at internal leadership meetings and relevant external forums., • Maintain confidentiality of all internal company information. Accommodation & Welfare Oversight: • Provide regional oversight of accommodation operations across centres., • Monitor student allocation practices, provider relationships and safeguarding controls., • Ensure quality standards and contractual requirements are met., • Accountable for safeguarding, welfare, and compliance within accommodation operations, including host families and third-party providers., • Ensure serious accommodation-related incidents are reviewed, escalated, and managed appropriately., • Oversee contractual compliance and quality assurance of accommodation partners., • Support performance improvement in accommodation operations. General Responsibilities: • Address operational, welfare, or staffing issues promptly to ensure a safe and supportive environment for students and staff., • Promote EP’s values, equal opportunities principles, and organisational policies., • Support EP’s environmental, social, and governance commitments, minimising environmental impact in all activities., • Ensure adherence to all Health & Safety responsibilities, contributing to a secure environment for staff, students, and visitors., • Travel to other campuses to provide leadership, training, and support when required. EP London- Centre Management: In addition to regional responsibilities, this role will hold direct accountability for the overall performance and management of the EP London Centre, ensuring student satisfaction, strong academic delivery, operational effectiveness, and commercial performance. This includes responsibility to: • Provide day-to-day leadership and management of the London school, ensuring smooth operational delivery across all functions., • Hold P&L accountability for the London centre, including budgeting, forecasting, cost control, and revenue performance., • Monitor key performance indicators (student numbers, retention, satisfaction, revenue, margin) and take corrective action where required., • Ensure the London centre consistently meets expectations for student experience, safeguarding, compliance, academic quality, and commercial performance., • Lead on staffing, resource planning, performance management, and team development for the EP London., • Ensure the centre remains fully inspection-ready and compliant with accreditation, regulatory and organisational requirements., • Act as escalation point for complex student, staffing, safeguarding or operational issues within the London school. WHAT WE ARE LOOKING FOR: Essential: • Experience managing multiple sites, departments, or teams in an education, training, or service-focused environment., • Proven track record of leading, coaching, and developing managers and staff., • Experience in delivering high-quality student/customer experiences across a multi-site organisation., • Experience in financial management, budgeting, and resource planning., • Strong understanding of operational management, quality assurance, and customer service principles., • Knowledge of safeguarding, child protection, and welfare requirements in educational settings., • Awareness of compliance frameworks, accreditation standards, and regulatory obligations., • Understanding of business planning, commercial drivers, and financial performance indicators. Desirable, • Understanding of international student recruitment pathways and partner networks., • Experience of new course development or supporting academic innovation., • Experience collaborating with sales, admissions, or marketing teams. ENGLISH PATH IS AN EQUAL OPPORTUNITY EMPLOYER: English Path is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. SAFEGUARDING: English Path is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff and volunteers to share this commitment. We are fully committed to ensuring that consistent effective safeguarding procedures are in place to support everyone at the school. Before interview, all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of employment. All concerns are passed on to our Designated Safeguarding Lead. As this post is exempt from the Rehabilitation of Offenders Act 1974, a satisfactory Disclosure and Barring Service (DBS) check will be required for the successful candidate. Further information about the DBS disclosure process can be found at or by telephoning 0870 90 90 811.

Location: Central London, Mornington Crescent NW1 Work Type: Hybrid – 3 days in office Department: Sales Reports to: Head of Sales Ready to take the lead on one of the most exciting fragrance portfolios in the UK market? We’re looking for a Senior National Account Manager to drive our retail strategy, strengthen key customer partnerships and unlock big growth—particularly across our high‑profile Boots business. This is a high‑impact role where you’ll shape strategy, own customer relationships, and play a pivotal part in delivering the UK fragrance vision. You’ll also manage and develop a National Account Executive, helping elevate performance across smaller fragrance accounts. This is the perfect role for a high‑potential NAM ready to step up, or a seasoned SNAM seeking a fresh challenge in a fast‑paced, dynamic business. What you’ll be doing • Own retail + net sales performance and deliver against ambitious KPIs, • Build and implement strategic account plans that maximise growth, • Lead Boots fragrance strategy—driving category expansion and new opportunities, • Deliver sharp weekly reporting packed with insight and commercial recommendations, • Maintain accurate forecasting and robust P&L management, • Drive distribution, visibility and promotional effectiveness across all channels, • Lead range reviews—space, listings, VM and negotiation, • Ensure flawless execution of promotions both online and in‑store, • Build powerful internal and external stakeholder relationships, • Prepare and lead retailer strategy meetings and workshops, • Coach and develop your NAE to deliver brilliant results What you’ll bring • A driven, commercially minded salesperson with a track record of success, • Strong fragrance/beauty or wider health & beauty experience, • Proven experience managing major retail accounts—Boots essential, • Analytical strength, high numeracy, and confidence with Excel & PowerPoint, • Clear communication, strong influencing skills, and a flair for creative problem‑solving, • Leadership experience preferred (but not essential), • Degree‑level education

Duty Manager – Leading One-Stop Destination Venue Location: London I’m currently working with a leading one-stop destination venue who are looking for an experienced and motivated Duty Manager to join their team. This is a fantastic opportunity to work with one of the UK’s most exciting hospitality concepts, where energy, creativity, and guest experience are at the heart of everything they do. The Role As Duty Manager, you’ll play a key role in the day-to-day running of the site, supporting the General Manager in leading operations and driving standards. You’ll inspire and coach a passionate team, ensuring every guest leaves with an unforgettable experience. Your responsibilities will include: • Overseeing site operations and ensuring smooth, high-energy shifts., • Leading, training, and motivating the team to deliver exceptional service., • Driving sales through upselling and maximising spend per head., • Managing stock control, compliance, and supplier relations., • Supporting the GM with financial and operational targets., • Acting as a role model for inclusivity, respect, and high performance. The Person We’re looking for someone with: • Previous management experience in hospitality or retail (high-volume background is needed)., • Strong leadership and people management skills., • A proactive, results-driven mindset., • Flexibility and resilience in a fast-paced environment., • Energy, enthusiasm, and a passion for creating memorable guest experiences. Benefits • Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline., • A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones., • Delicious, nourishing team food to keep you energized throughout your workday., • A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement., • Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. Culture & Benefits Our client is fun-loving, innovative, and obsessed with delivering the very best for their guests. They value inclusivity, teamwork, and continuous improvement — with the goal of being the best at what they do. This is a fantastic opportunity to join a business that’s the first of its kind in the UK, with plenty of scope to grow and develop your career. 📩 If you’re ready for your next challenge and want to be part of something exciting, please get in touch today or send your CV to .

Digital Product Insights Lead – Up to £80,000 + bonuses Hybrid (3 days office-based – South East England / London area) Full private medical | Modern data stack | AI-driven transformation Are you an experienced insights leader who thrives at the intersection of digital analytics, data science, and commercial strategy? Our client – a leading UK brand undergoing a major AI and digital transformation – is seeking a Digital Product Insights Lead to drive data-led decision-making across its digital channels, products, and customer journeys. The Role As the Digital Product Insights Lead, you’ll head up a small, talented team of analysts to deliver predictive and prescriptive insights that directly shape business strategy. You’ll focus on understanding user behaviour across web and app journeys, optimising funnels, forecasting sales, and identifying retention opportunities through data. This is a leadership role that combines strategic direction with enough hands-on capability to guide your team technically and commercially. What You’ll Be Doing • Lead insight generation across digital products, channels, and journeys., • Deliver actionable, predictive insights to influence key business decisions., • Oversee funnel and conversion analysis, forecasting, and behavioural segmentation., • Analyse mobile app usage and retention, driving engagement and lifetime value., • Partner with Data Science and Engineering teams to ensure data quality and readiness., • Coach and mentor a team of analysts, fostering curiosity and innovation., • Act as the bridge between data and business stakeholders, translating analytics into commercial outcomes. Tech Environment • Tools: SQL, GA4, BigQuery, • Languages: Python, R, • Environment: Modern data infrastructure with dedicated tagging and engineering support., • No tagging work required – focus purely on insights and impact. About You • 5+ years’ experience in analytics, insights, or data science roles., • Strong background in digital analytics, predictive modelling, or behavioural insights., • Proven ability to translate data outputs into business actions., • Experienced people leader with a track record of motivating high-performing teams., • Energetic, proactive communicator who can engage technical and non-technical audiences alike., • Passionate about leveraging AI and data to transform digital experiences. Why Apply? • Be at the forefront of an organisation investing heavily in AI and data innovation., • Work within a modern analytics function with strong leadership and vision., • Enjoy a financially secure, growing business with significant data investment., • Play a pivotal role in shaping the next phase of digital and AI-driven insights. Timeline: Interviews underway – target hire by end of January. Package: £80,000 + up to 20% bonus + car allowance + full private medical. If you’re ready to lead a team that turns digital data into real commercial impact, apply today!

Newmark is a leading global commercial real estate advisory firm, offering integrated advice across agency, valuation, development, planning and consultancy. We have an opportunity for an influential and experienced Talent Development Manager with a proven track record to join our team. This role will see you designing, delivering, and managing learning and development to support the growth, capability and performance of our people as we integrate, transform and scale our UK and European businesses. This role will have at least one line report and will provide strategic support to the Head of Talent Development, Europe. Key Responsibilities • Talent Development Strategy: Supporting the Head of Talent Development in evolving the overall L&D strategy aligned with business objectives and talent development priorities for our UK and European businesses., • Business Partnering: Working in collaboration with the HR Business partners, be a trusted advisor to leaders and managers across the business, consulting on learning needs, capability gaps, and strategic resource plans across the UK and European business groups., • Partner with HR Business Partners and People Ops to deliver key talent management processes such as performance reviews, goal setting, development planning, and succession discussions ensuring we have a diverse pipeline of talent., • Third party relationships: sourcing and working in partnership with external learning and talent providers to ensure best in class, diverse ideas and perspectives., • Inclusive Learning Design & Delivery: Create engaging, inclusive and bespoke learning content and programmes (face-to-face and digital) for technical, compliance, and leadership development., • Lead the Emerging Talent Development programme for Newmark apprentices and graduates and regularly review our offering to ensure a sector-leading product., • Corporate Induction: Design, lead and facilitate the Corporate Induction programme for the UK and European business., • Coaching and Mentoring: Uses their expertise to coach managers and leaders where appropriate and leads on delivering impactful mentoring solutions., • Compliance & Regulatory learning: Ensure compliance learning is fit for purpose and ensures positive engagement and completion across the business, • Evaluation & Reporting: Proactively gains feedback for the Head of Talent Development and measures the effectiveness of learning interventions and provide insights to improve impact and engagement., • Technology & Innovation: Leverage learning platforms, AI and digital tools to enhance accessibility and engagement. What we are looking for • Proven experience in learning and development within a property, real estate, or consultancy environment is ideal but not essential., • Experience in creating and running apprentice and graduate development programmes

Join Our Team at Annoushka – Concession Manager Wanted Location: Central London Employment Type: Permanent, full-time (40 hours per week) Reports to: Head of Sales About Us: “We create jewellery to be loved and lived in, never saved for best – live in it, wear it all, wear it whenever.” Founded by British fine jewellery designer Annoushka Ducas MBE, our brand is celebrated for its exquisite, story-driven designs that captivate women who cherish quality, innovation, and personal style. Our brand is as unique and inspiring as the women we design for. We have boutiques in Chelsea, Mayfair and Hong Kong, and concessions in some of the world’s most famous department stores including Harrods and Liberty. About the Role: We are seeking an experienced Concession Manager with a passion for jewellery and a love of people, who is motivated by delivering excellence in client experience and positive sales outcomes. This role is responsible for leading a high-performing concession team, driving commercial success within a luxury store environment. As Concession Manager, you will create the environment for your team to consistently deliver client service excellence, build lasting relationships and bring our brand to life through expert storytelling and beautifully executed events. What You Will Do: Client Experience & Commercial Performance • Set the highest standards of client service excellence, ensuring every client receives a warm, memorable and personalised experience., • Lead from the front to achieve sales targets and KPIs through effective clientelling and client engagement., • Grow a loyal client base that drives repeat visits, advocacy and long-term relationships., • Be a proud and enthusiastic Annoushka Brand Ambassador, embodying our Jewels for Life philosophy through leadership and client interaction. Team Leadership & Development • Recruit, motivate and develop a high-performing team., • Take full responsibility for team performance with clear expectations, confidence and care., • Ensure the team excels in product knowledge, storytelling, consultations and aftercare., • Build a positive, inclusive culture rooted in collaboration, accountability and pride in the Annoushka brand., • Deliver regular feedback and performance conversations to support continuous improvement. Operations & Standards • Own the rota to ensure optimal coverage., • Track performance and use reporting insights to drive action., • Oversee stock, transfers and administration with accuracy and pace., • Manage repairs and after-sales seamlessly to protect client trust., • Maintain smooth daily operations with excellent standards, keeping the concession immaculate, welcoming and aligned to brand and VM standards. Events & Client Engagement • Work with the Head of Sales to plan and deliver engaging and thoughtful client events and activations., • Support launches, trunk shows and bespoke appointments to drive engagement and sales., • Follow up effectively to deepen relationships and strengthen brand loyalty. What We’re Looking For: At Annoushka, we welcome applicants who act with integrity and bring warmth, kindness, curiosity, positivity and responsibility into everything they do. • Proven experience as a concession or store manager within luxury, fine jewellery or premium retail., • Strong commercial acumen with a track record of driving sales performance and delivering client service excellence., • Confident, hands-on leader with the ability to inspire, coach and develop teams., • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally., • Passion for fine jewellery, craftsmanship and storytelling, with deep appreciation of the luxury client mindset., • Exceptional storyteller with a deep understanding of luxury clients and relationship-driven selling., • Highly organised, detail-oriented and confident managing retail operations and administration., • Proactive, hands-on and solutions-focused, with a genuine enthusiasm to work in a fast-paced flagship environment., • Confident using POS, CRM and retail systems to drive performance and client engagement, with proficiency in Microsoft Office. If this sounds like you, please follow the EasyApply link or submit your CV and cover letter to . In your cover letter, please give an example of leading your team to deliver client service excellence. Please also indicate salary expectations, your right to work status and notice period (if any) with your current employer. Deadline for applications: 01 March 2026. Due to the anticipated volume of applications, we regret that we will only be able to respond to your application should you be selected for initial interview. Thank you for your interest in working for Annoushka! Annoushka is an equal opportunities employer, committed to encouraging equality, diversity and inclusion within our teams and providing a working environment which is free from harassment, intimidation and discrimination. We firmly believe in respect for an individual’s personal dignity. We are committed to the equal treatment of all current and prospective employees and do not discriminate on the basis of age, disability, race or ethnicity, religion or belief, sex, sexual orientation, pregnancy or maternity, gender identity, or marriage or civil partnership. We actively seek to employ individuals from a range of backgrounds to nurture an environment of creativity that positively values the differences in others. We base our employment decisions only on merit, job requirements and business needs.

Step into the Spotlight as our new Senior Revenue Manager – London Head Office Join the vibrant and forward-thinking Revenue team at PPHE Hotel Group, where innovation meets excellence. As our Senior Revenue Manager, you’ll play a pivotal role in shaping the commercial success of one of our flagship Park Plaza hotels or our iconic art'otel. Reporting to the Director of Revenue, you’ll lead the charge in strategy execution, forecasting, budgeting, and performance analysis - making a tangible impact across our portfolio. At PPHE, we don’t just create stays, we craft unforgettable experiences. Our international presence is powered by passionate professionals like you, working behind the scenes to bring our vision to life. Benefits of working for us as a Senior Revenue Manager: • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for up to 6), • Up to 2 days per week from home, laptop/phone provided, • Up to 20% bonus based on KPI’s, • Option to enrol into private healthcare, • 30 days holiday including bank holidays, increasing with years of service, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750!, • Ride to Work scheme & free cycling lessons, Vitality at work scheme, • 24/7 employee assistance programme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas, • Free dry cleaning for workwear, • Annual Staff parties and events, • Company pension plan As Senior Revenue Manager, you will: • Optimise demand from all revenue streams, segments and channels based on total revenue and profit generation., • Coach and develop the Revenue Manager, fostering their professional growth and enhancing their strategic capabilities., • Analyse daily demand trends to uncover risks and opportunities, maximising RevPAR, RevPAM and TRevPAR, • Co-ordinate activities with Sales, Brand Marketing & Digital Marketing, M&E Sales and M&E Planning & Hotel Operations to define, implement and measure all commercial strategies., • Understand and communicate our Revenue Management philosophies as they pertain to brand and/or geographic strategies (UK/Europe)., • Have an innovative approach towards business development and creating long-term value for PPHE from our guests, markets and relationships., • Support cross‑regional teams with training and best‑practice sharing About you: • Deeply in tune with lifestyle trends and guest behaviour, understanding how culture, design, community, and experiences influence demand and using that knowledge to shape more engagement‑led revenue strategies., • You bring 3+ years of Revenue Management experience., • Background in Hospitality or Retail. Operational experience is a plus, helping you connect strategy with on‑the‑ground reality., • A confident communicator and forward‑thinking strategist, translating data and insights into clear, impactful action., • Naturally solution‑oriented, with the initiative and analytical mindset to tackle complex challenges independently., • Experienced in leading or coaching teams, inspiring others to grow and succeed., • Tech‑savvy, eager to explore new tools, digital solutions, and emerging technologies., • Enthusiastic to experiment with AI‑driven approaches Take the next step in your revenue journey with a brand built on people, passion and performance. Apply now!

Salary: £60 -75k (subject to experience) + Bonus linked to KPI's Location: Central London, Full time - office and site based Head of Reservations & Guest Relations MJMK is looking for a Head of Reservations & Guest Relations who is equally driven by maximising covers and delivering exceptional hospitality at every guest touchpoint. This role leads the full reservations and guest relations function across the group, ensuring every enquiry is converted, every opportunity is captured, and every guest feels genuinely welcomed and well cared for. You will champion a commercial mindset while setting the tone for how we host, communicate and build lasting guest relationships. You are the operational heartbeat of our bookings strategy and the human face of our hospitality. You will set clear KPIs, monitor performance, and coach teams to deliver results without ever losing warmth, personality or brand integrity. This is a role for someone who thrives in a fast paced environment, loves a full book, and takes real pride in creating restaurants that feel alive, intentional and fun! What you will be doing • Leading all reservations and guest relations activity across the MJMK group, • Embedding a guest first, commercially sharp mindset across teams, balancing warmth with results, • Setting and tracking KPIs around conversion, enquiry response times, covers, cancellations and no shows, • Training teams to maximise demand, upsell thoughtfully, and optimise availability without compromising experience, • Owning the guest journey from first enquiry through to post visit, ensuring consistency and brand alignment, • Using SevenRooms at an advanced level to manage forecasting, demand, guest data and performance reporting, • Working closely with Operations and site leadership to plan, strategise and improve guest flow and pacing, • Ensuring every enquiry is handled with speed, confidence, warmth and genuine care, • Building strong relationships with regulars, VIPs and key guests across the estate, • Analysing data to drive decisions, influence trading strategy and support wider business goals What we are looking for • A SevenRooms expert with proven experience using the system at a high level, • Someone commercially driven and KPI focused, who understands how reservations directly impact revenue, • Strong experience leading reservations and guest relations within high quality restaurants, • A natural host and clear communicator who can train, motivate and inspire teams, • Confident with forecasting, occupancy management and data led decision making, • A fast thinker who thrives on solving problems and keeping service flowing smoothly, • Someone who loves hospitality and understands the power of a brilliant first impression, where guests feel recognised, remembered, and genuinely welcomed What we offer • 50% staff discount across all MJMK restaurants, • Enhanced maternity and paternity pay, after your first year with us, • 28 days holiday inclusive of Bank Holidays, • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling, • An enhanced pension plan after five years with us, • Referral bonus About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World’s 50 Best Restaurants. In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.

ABOUT US: ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the journey is only getting started. We are looking for talented and passionate individuals to join our already world-class team. This is a rare opportunity to be part of something truly iconic and really make your mark. If you’d like to take your career to the next level, we’d love to hear from you! See what audiences have been saying about the show ___ ROLE OVERVIEW: This role forms part of the leadership team within the Visitor Operations department and will take the lead on all aspects of security for the Arena, as well as being a key advocate for Audience and staff Safety. Working alongside a peer the post holder will be responsible for the operational management of the Contracted Security Provider and the Arena’s Medical Services Contract Provider ensuring their provision is safe, compliant and effective and aligned with our licence conditions, risk profile and customer experience standards. The post-holder will also support the Head of Visitor Operations with the drafting and maintaining of our Security Policy statement, in addition to providing support with Emergency planning provision, particularly in areas related to security response and the role of the Emergency Services in an organisational Emergency Plan. The successful candidate will have a passion for audiences, and an understanding of how a security provision operates in a theatre, music venue or leisure environment. The ABBA Arena welcomes 3000 customers across seven shows per week, and the post-holder will work closely with the Head of Visitor Operations and colleagues to ensure that customers and staff remain safe and secure throughout their visit. The post-holder will regularly assume the responsibility of a ‘Bronze’ control commander, support the Customer Experience Managers and further ensure that the Security team follow all relevant sections of the organisation’s Emergency Plan. KEY ROLES AND RESPONSIBILITIES: Please note that these points are only an outline of your main role and responsibilities, and that there will be additional day to day duties expected of you to ensure the smooth and effective running of your department and the show. • Support the Head of Visitor Operations with the overall management of the security staffing contract, particularly with the operational delivery of KPI’s, escalating any concerns that need resolution., • Collaborating with a peer manager, the team will review and embed the Security posture at the arena, leading vulnerability assessments and ensuring counter-terrorism preparedness., • This role is the key stakeholder for the security providers contract, external agencies, and the wider business., • Through your experience and expertise, the post holder will manage the security contract to ensure that the arena, staff, and audiences are always safe and secure. This will include regular quality review meetings, managing clear communication to and from ABBA Voyage to all security operative, ensuring they are confident in Customer service, deescalation of crowd disorder and where necessary removal from the venue., • Maintain and review all documents regarding operational procedures, policies, and frameworks. Working to build and maintain a comprehensive library of documents to ensure compliance with all regulatory requirements., • Take a strategic approach to planning for the security of events and function as the key security point of contact for any high-profile visits, this includes all pre-visit scoping requirements., • As a key member of the Visitor Operations team, both the post holders will be expected to participate in Control Room Duty Manager shifts which includes managing the Fire Panel, supporting the Silver Commander during a crisis and encouraging best practice from control room team members (all contractors)., • The role requires the post holders always demonstrate and role model the ABBA Voyage values, thus ensuring an exemplary service to our audience and staff teams., • The post holders will continue to create an environment where we strengthen our approach to security through documented check and measures and 360-degree feedback., • Continuous approach to learning and development to ensure that the Arena is always compliant with updating regulations, such as Data Protection, CCTV and ICO demands and SIA (Protect Duty) regulations., • The post holder must have a highly flexible approach to working hours, with much of their time spent working evenings and weekends. While there is no regular night working, there is an expectation to support out-of-hours requirements when necessary, including, on occasion, reviewing overnight control room working standards. ABOUT YOU: • An experienced and confident leader with the drive, enthusiasm, and knowledge to contribute effectively to the ongoing delivery of our Security strategy. Have a passion for training, mentoring, and developing teams, valuing our differences and celebrating our achievements together., • You will promote and uphold security protocols while maintaining a strong focus on customer service., • You will be a fantastic communicator, inspiring your teams and ensuring that every customer has an opening night experience., • You have a confident, outgoing, personable approach and thrive on working in a busy high-profile environment., • You will have experience or a strong understanding of managing a third-party Security Contract Provider in addition to being able to ensure a strong ‘partnership’ approach when engaging with all other Arena based third-party providers., • You will be skilled in connecting with people at all levels of the organisation and with a wide range of audiences, you will have a collaborative approach, adept at influencing and managing stakeholder relationships and have the confidence to resolve any staff or customer service issues within agreed parameters., • Experienced in crisis management, confident in your decision making and able to lead and coach on this subject., • A strong understanding of health and safety in public-facing environments., • Take a proactive solution focused approach to problem-solving., • You will have qualifications or experience commensurate to the role. This will include relevant SIA Licencing (Door Supervisor and CCTV) Level 3 / 4 Crowd Safety Management. WHAT’S IN IT FOR YOU: • The opportunity to be part of a revolutionary concert., • Competitive salary and bonus scheme, • 6% matching pension contributions, • 10 complimentary tickets to the show every year and discounted tickets and Oceanbird Lounge access, • Health Care Cash Plan, EAP and retail discounts

Our client is a leading multi-purpose event venue, operating one of the UK’s most advanced and high-profile large-scale venues. The site hosts a diverse calendar of major events, welcoming millions of visitors each year. With a strong focus on safety, sustainability and exceptional visitor experience, the organisation continues to invest heavily in its people, infrastructure and future growth. The Role An exciting opportunity has arisen for an experienced M&E Manager to join the Venue Operations team. Reporting to the Head of Facilities, you will be responsible for leading a multi-skilled engineering team and managing specialist contractors across a complex, high-footfall environment. You will ensure all mechanical and electrical systems operate safely, efficiently and reliably, supporting both day-to-day operations and major live events. This is a highly visible role, requiring a hands-on approach, strong leadership and the ability to respond quickly in a fast-paced, event-led setting. Key Responsibilities • Maintain and manage up-to-date PPM and PEAP schedules, working closely with supervisors to drive task completion via CAFM reporting, • Develop, implement and continuously improve maintenance procedures and processes, • Lead, train, coach and develop a multi-skilled in-house engineering team and external suppliers, • Ensure compliance with all statutory requirements, health & safety legislation and codes of practice, • Oversee preventative and reactive maintenance across M&E systems, including electrical, mechanical, HVAC and associated plant, • Manage maintenance budgets, monitor expenditure and implement corrective actions where required, • Monitor plant and equipment inventory, ensuring agreed minimum stock levels are maintained, • Deliver SLA and KPI performance in line with CAFM system requirements, • Act as point of escalation for critical and out-of-hours faults, • Fulfil technical duty manager responsibilities during events on a rota basis, • Review existing maintenance processes to improve efficiency and identify energy-saving initiatives using building analytics, • Conduct regular audits to ensure statutory compliance and high operational standards, • Support internal and external audits as required, • Ensure all maintenance logs, compliance records and reports are kept accurate and audit-ready, • Manage engineering rotas to ensure sufficient coverage for events and peak operational periods, • Act as L8 Responsible Person as designated by the Duty Holder Skills & Experience • Relevant trade qualification (e.g. City & Guilds 2365) or equivalent NVQ Level 3, • Proven experience leading multi-skilled engineering teams within large commercial or public venues, • Health & Safety qualification (e.g. IOSH), • Strong technical knowledge across electrical, mechanical, HVAC and building services systems, • Ability to interpret technical drawings and schematics, • Authorised Person (LV/HV) – desirable, • BMS, LCS and EMS experience – desirable, • Strong understanding of safe systems of work and statutory compliance, • Excellent IT and administrative skills (Microsoft Office), • IPAF / PASMA – desirable, • Full UK driving licence, • LCA 9010 or equivalent L8 Responsible Person qualification Personal Attributes • Proactive and forward-thinking, with a solutions-focused mindset, • Strong leadership and people-management skills, • Calm, organised and decisive under pressure, • High attention to detail and methodical approach, • Flexible, professional and adaptable to event-led operations, • Excellent communication and stakeholder management skills, • Passion for maintaining exceptional standards in a high-profile environment

We're Hiring: Head of Reward for a fantastic Financial Services business Are you a reward leader with deep expertise in executive compensation, incentive design, and governance? Ready to shape a high-impact reward strategy in a respected and growing Financial Services institution? This role offers something different as the business is growing and adding different business streams. We are seeking a Head of Reward to lead the total reward agenda for a strategically important and well-regulated organisation. This is a high-profile leadership position that combines technical depth with strategic influence. You will operate at enterprise level, partnering with senior stakeholders—including the Remuneration Committee (RemCo) and shareholder representatives—to ensure the organisation’s reward frameworks are fair, competitive, and aligned with long-term objectives. As the most senior reward specialist, you will lead a small but expert team and be responsible for designing and delivering a cohesive reward strategy across base pay, bonus structures, pensions, benefits, LTIPs, and carried interest arrangements. You’ll also manage the governance and compliance required in a regulated Financial Services environment, ensuring alignment with frameworks such as the PRA/FCA remuneration codes. Key Responsibilities • Lead the design, implementation, and evolution of a comprehensive reward strategy, • Act as principal adviser to the RemCo,, • Own and lead all cyclical reward activities,, • Design and govern carried interest schemes and long-term incentive plans in line with best practice,, • Oversee statutory remuneration reporting,, • Ensure compliance with all applicable regulatory requirements (e.g. under PRA/FCA regimes),, • Manage the full lifecycle of employee benefits, including broker management and vendor relationships., • Lead, coach, and develop the Reward team to ensure technical capability, commercial awareness, and continuous improvement., • Support broader transformation, organisational design, and workforce strategy through aligned reward initiatives., • Maintain strong working relationships across the business What We’re Looking For • Extensive experience in a senior reward role within the Financial Services sector (essential)., • Proven track record in executive remuneration, LTIPs, carried interest, and regulated pay structures., • Strong technical knowledge in compensation strategy, reward analytics, and governance., • Demonstrated ability to influence at Board, ExCo, and RemCo level, with gravitas and professionalism., • Experience managing statutory disclosures and aligning with shareholder/government frameworks., • Degree qualified; CIPD or reward-specific qualifications preferred. Why Apply? • High-profile, influential leadership role with strategic exposure., • A high-integrity working culture with clear governance., • Competitive salary, benefits, and long-term incentive opportunities., • A stable, collaborative environment where you’ll shape how the organisation attracts, retains, and rewards its talent. If you're a reward professional looking for a strategic challenge in a formal and respected Financial Services institution, we encourage you to apply. This is a rare opportunity to own and shape a total reward strategy at the highest level.

Bid Director Location: Bristol / London / Birmingham (Hybrid) Division: Strategic Business Development About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We’re creating a new senior leadership role to transform how we win work across our three divisions — Public, Commercial, and Technology. The Head of Bidding Strategy & Frameworks will define, lead, and continuously improve Hoare Lea’s firmwide approach to bidding — shaping policy, process, and behaviours that drive consistency, efficiency, and measurable performance improvement. This role combines strategic leadership with practical delivery. In the early stages, you will work hands-on within live bids and frameworks, helping to diagnose current challenges and identify the real-world opportunities to improve. By “doing” as well as leading, you’ll gain valuable insights into the people, processes, and tools that shape our current ways of working — enabling you to design solutions that are pragmatic, scalable, and impactful. A critical dimension of this role is the connection to Brand and Marketing. Working closely with our marketing and visualisation teams, you’ll ensure that every submission reflects the Hoare Lea brand — distinctive, professional, and client-centred — with market-leading content and design that make our proposals easy to navigate, engaging to read, and meaningful. It’s a chance to build credibility through action, demonstrate leadership through collaboration, and create the foundations for lasting transformation in how Hoare Lea approaches work-winning. In this key and varied role, you can expect to: What You’ll Do Strategic Leadership & Transformation • Develop and implement a cohesive, firmwide bid strategy that aligns with Hoare Lea’s growth priorities and the Tetra Tech Group’s work-winning standards., • Assess existing processes, identify risks and opportunities, and lead change across teams and disciplines to deliver a high-performing bid function., • Lead by example through early, hands-on involvement in bids and frameworks — using direct experience to inform and shape strategy, policy, and process improvements., • Introduce governance and performance metrics (e.g., hit rate, ROI, bid/no-bid decisions) that track and improve effectiveness over time., • Embed digital tools — including AI-assisted authoring, CRM, and data analysis — to enhance efficiency and consistency. Framework Leadership & Business Growth • Lead the management and performance of key national and sector frameworks, using them as platforms to generate real work — not just as a “win in name.”, • Shape our approach to framework ownership, ensuring delivery teams are supported to convert positions into tangible project appointments and consultancy revenue., • Act as Hoare Lea’s senior representative for strategic frameworks, ensuring strong client relationships and alignment with Tetra Tech’s wider operations., • Strengthen our approach to main contractor relationships, bringing insight and experience to enhance collaboration and value creation. Capability Building • Establish a professional, scalable bid management infrastructure and build internal capability across all divisions., • Develop collateral, templates, and training materials that elevate the quality and impact of submissions., • Mentor and coach emerging bid and business development professionals, fostering a culture of continuous improvement and shared learning. Collaboration, Brand & Influence • Partner with Divisional Directors, Sector Leads, Program Managers, and the Strategic Business Development team to ensure a joined-up approach to opportunity management., • Work closely with Marketing and Brand colleagues, ensuring that all bid and framework submissions reflect Hoare Lea’s visual and tonal identity, and that our content stands out in the marketplace for clarity, quality, and creativity., • Collaborate with our visualisation team, bid managers and coordinators to create visually impactful, easy-to-consume proposals and presentations that strengthen our client relationships and reinforce our value., • Drive cross-firm collaboration, connecting project, commercial, and design leaders to produce coherent, persuasive, and client-centred proposals., • Represent Hoare Lea within Tetra Tech Europe’s network to identify shared opportunities and strengthen our collective offer About you Essential Skills & Experience To be successful in this role you’ll need: • Proven experience in a senior bid, pursuit, or frameworks role within construction, engineering, or consultancy., • Track record of shaping bid strategy and improving hit rates across complex, multi-disciplinary submissions., • Confidence working in ambiguous or evolving environments — with the ability to create structure, clarity, and momentum., • Strong influencing and communication skills, with credibility at senior leadership level., • Deep understanding of how digital tools (AI, CRM, data) can enhance work-winning outcomes., • A passion for brand integrity and design quality — with an eye for how presentation and storytelling drive engagement and success., • Experience managing frameworks and client relationships in the public or infrastructure sectors., • Background in major project, main contractor, or consultancy bidding. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About the job Reporting to a Software Engineering Manager or Head of Engineering, we are seeking a Lead Back End Software Engineer to be the go-to authority for backend engineering, setting the technical vision, guiding architecture, and driving improvements in tools, processes, and delivery practices. You’ll remain hands-on for critical work, but your greatest impact will come from technical leadership, enabling teams to deliver robust, scalable, and secure services. With a strong foundation in backend technologies, including Java and Spring Boot, and event-driven systems such as Kafka, you’ll influence systems well beyond your own code, ensuring architectural integrity and high engineering standards across multiple teams. You’ll play a pivotal role in aligning technical strategy with business goals and ensuring our backend capabilities are future-ready. ___ ✨ 📝 What You'll Be Doing… Technical Leadership • Define and evolve backend architecture to ensure scalability, maintainability, and performance., • Set coding standards and champion secure development practices (e.g. OWASP)., • Influence technology choices, frameworks, and tools to support engineering excellence., • Oversee improvements to CI/CD pipelines, build processes, and operational workflows., • Can clearly and confidently articulate risk of technical problems to non technical stakeholders (e.g legal, product owner, designer), • Leads projects and features to good outcomes, ensuring appropriate engineering decisions are made to factor in technical debt, systems design, stability/reliability, monitoring/observability and business need. Hands-On Guidance • Contribute to key backend systems when your expertise is needed., • Review and refine critical code, ensuring alignment with architectural goals and best practices., • Provide technical oversight for major initiatives, ensuring architectural soundness. Mentoring & Collaboration • Coach, mentor, and develop engineers, raising capability across the backend discipline., • Facilitate design discussions, code reviews, and collaborative problem-solving sessions., • Build consensus for architectural and technical decisions across teams and stakeholders. Check out the full details, including day-to-day duties and responsibilities on our website: ___ 🤩We’d love to hear from you if… • You have strong backend engineering experience, ideally including Java (Java 11+) and Spring Boot., • You have proven ability to design and lead backend architectures for complex systems., • You are familiar with cloud environments (AWS is mandatory) and container orchestration (Kubernetes)., • You are experienced in event-driven architectures and messaging platforms such as Kafka., • You have strong understanding of RESTful APIs, microservices, and distributed system design., • You have knowledge of SQL and NoSQL databases., • You are experienced in CI/CD pipelines, automated testing, and modern deployment practices., • You are a skilled mentor with the ability to influence technical direction across teams., • You have strong problem-solving skills, balancing technical, product, and delivery considerations., • You are comfortable in agile environments using Git-based SCM and tools like Jira or Redmine., • You are aware of compliance frameworks such as ISO27001 and PCI. 🙌What’s in it for you? 🌴Annual Leave – 23 days holiday, plus all bank holidays, increasing by 1 day per year of service, after 3 years (up to 29 days), Birthday Day-Off, Extra day-off over Christmas, Annual volunteer day. 💰Recognition & Rewards - Annual Performance Bonus and Profit Share Scheme, Tech Loan, Length of Service rewards – 5 & 10 year clubs! 📍Hybrid Working (2-4 days per month office-based minimum) either in our London or Newcastle office; 💸Group Income Protection ❤️Life Insurance 💰Salary Sacrifice Pension, with 5% employer contribution match 🏃🏽Health & Wellbeing - Employee Assistance Programme, 24/7 Smart Health GP Access, Cycle to Work scheme, Bi-Annual Health Check 🌎 Digital Nomad policy – allowing you to work from anywhere for 4 weeks per year. 📚 Growth and Development – Relevant individual training budget and the opportunity to grow within a dynamic and supportive team. 👌Generous refer a friend scheme. ➕ Plus lots more! ___ About us We have an open, supportive, dynamic culture where talented people are trusted to contribute to the team and company by carrying out their roles in a professional, collaborative, and skilled manner. We value the expertise of our team members and offer opportunities for personal development and career progression within the company. 👉If this is the opportunity you have been waiting for, to work in a fast-paced company with innovative products and cutting-edge technology, please apply now. 📢The candidates must be eligible to work in the UK as no visa sponsorship can be provided.

RETAIL MANAGER – LUXURY FINE JEWELLERY FULL-TIME | UP TO £50,000 BASIC + BONUS OFFERING • Competitive basic salary up to £50,000 plus performance-related bonus, • Leadership role within an established and growing fine jewellery business, • Exposure to high-value bespoke, bridal, and diamond-led client journeys, • Close collaboration with senior leadership and long-term progression potential ABOUT • Established fine jewellery house with a strong reputation in Hatton Garden, • Specialist in natural and lab-grown diamonds, bespoke design, and craftsmanship, • Boutique-led environment focused on discretion, trust, and long-term client relationships, • Culture that values accountability, leadership, and commercial performance RESPONSIBILITIES • Lead daily boutique operations, ensuring a seamless, personalised, and elevated client experience, • Inspire, coach, and develop a high-performing sales team to consistently exceed targets, • Drive commercial performance through strong clienteling, CRM engagement, and KPI analysis, • Maintain exceptional operational standards across stock control, workshop orders, bespoke timelines, and showroom presentation, • Partner closely with the Head of Sales on commercial initiatives, team development, and proactive client outreach, • Oversee high-value and bespoke client journeys, ensuring every interaction reflects the brand’s standards and values REQUIREMENTS • Proven Retail Manager experience within luxury fine jewellery, • Strong knowledge of diamonds, including natural and lab-grown, • Commercially astute with the ability to analyse performance and identify growth opportunities, • Highly organised, polished, and credible in both leadership and client-facing environments, • Inspirational people leader with strong communication skills and a collaborative mindset Due to high application volume, only shortlisted candidates who meet the criteria will be contacted. 360 Talent is a specialist luxury retail recruitment consultancy connecting high-calibre professionals with leading Fashion, Jewellery, Beauty, and Lifestyle brands globally. Explore our latest opportunities via our website and follow us on LinkedIn, Instagram, Facebook, and TikTok.

Head of Supply Chain & Operations | Fast-Growth Health & Wellness Brand | London (Hybrid) The Client Our client is an ambitious health and wellness brand that was founded with a simple but powerful belief: everyday products should work better for people and be kinder to the world around us. What began as a challenger mindset has quickly evolved into a high-growth business, redefining expectations in its category through thoughtful design, responsible sourcing and an uncompromising approach to quality. Now entering a pivotal phase of international expansion, the business is scaling at pace across new markets and sales channels. This growth brings opportunity, but also complexity, and the leadership team is committed to building the kind of operational foundation that supports long-term success, not just short-term wins. They are investing in best-in-class supply chain capability to ensure that as the brand grows, it remains agile, resilient and true to its values. For a supply chain leader who wants more than a maintenance role, someone excited by building, scaling and leaving a lasting imprint on a brand with purpose, this is a rare opportunity to step into a role with real influence at a defining moment in the company’s journey. The Role As Head of Supply Chain, you will take ownership of the end-to-end operational function, shaping strategy while remaining close to execution. This is a highly autonomous role, suited to someone confident operating at senior leadership level and comfortable managing complexity in a fast-moving environment. You will lead the development of a resilient, cost-effective and compliant supply chain that supports international expansion, multi-channel growth and an evolving product portfolio. Key Responsibilities • Own and optimise the end-to-end supply chain: sourcing, manufacturing, logistics, inventory and fulfilment., • Lead operational scaling across multiple sales channels including DTC, wholesale and retail., • Build and execute international expansion plans, ensuring readiness across logistics, customs and compliance., • Develop strong partnerships with suppliers, manufacturers, freight partners and 3PLs., • Design scalable operational frameworks that protect quality, sustainability and margin as volumes grow., • Drive continuous improvement through data-led process optimisation and smart use of systems and technology., • Oversee demand planning and inventory strategy in close collaboration with commercial and finance teams., • Ensure regulatory, quality and sustainability standards are met across all markets., • Lead the operational delivery of new product launches from manufacture through to market., • Build, coach and develop a growing operations team, fostering a culture of accountability and excellence. What the Client Would Like to See (essential): • Proven experience leading supply chain or operations in a high-growth consumer brand environment., • A track record of scaling internationally and navigating complex cross-border logistics., • Strong understanding of multi-channel operations, including retail and e-commerce., • Confidence operating in an autonomous role and partnering closely with senior stakeholders., • A strategic mindset balanced with a hands-on, pragmatic approach to problem-solving., • Passion for working in purpose-driven businesses, particularly within health, wellness or sustainability-led sectors. What We Would Like to See (bonus): • 7+ years’ experience in supply chain, operations or logistics leadership roles., • Background in FMCG, consumer goods such as health and wellness, beauty, personal care, fashion, food, bev or a similar fast-paced product environment., • Experience building supplier relationships and managing manufacturing partners., • Strong capability in demand planning, inventory management and cost optimisation., • Exposure to regulatory and compliance frameworks across multiple markets., • A collaborative leadership style with the ability to inspire and develop teams., • Comfortable working in ambiguity, with the resilience and adaptability needed in scale-up environments. Location: London (Hybrid) Salary: £60,000 to £70,000 + benefits Start: ASAP At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As an Assistant Store Manager, you will support the Store Manager and lead by example on the shop floor, contributing to the client experience, team performance, and boutique excellence. You will act as a key point of reference for the team, support the delivery of exceptional customer service standards, and contribute to the boutique’s commercial success, fully aligned with the brand's image and values. Location: London, Piccadilly Employment Type: Full-Time Contract : Permanent What You’ll Do Leadership & People Management • Support the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations., • Support the Store Manager in communication activities, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to-one meetings, to keep the team informed, engaged, and motivated., • Support the development of the team through continuous coaching and regular feedback. Recognize individual strengths and areas for growth., • Collaborate with the Store Manager in talent scouting and recruitment activities., • Support the organization of the team and shop floor coverage in an effective manner to meet the business needs. Client Experience & Sales • Act as a Brand Ambassador on the shop floor, supporting the Store Manager in identifying opportunities to attract new customers, increase footfall and build strong client relationships., • Foster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance., • Ensure every client receives a unique, personalized luxury experience., • Support the team in clienteling actions to build loyalty and retention. Business Performance & KPIs • Support the sales team in achieving and exceeding sales targets, contributing to the store’s overall performance., • Coach and support team members in optimizing key performance indicators (KPIs) through effective cross-selling and up-selling strategies., • Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager., • Support the implementation of commercial strategies in alignment with corporate goals., • Identify opportunities for performance improvement and business development., • Support the preparation of weekly performance reports to the Head Office., • Collaborate with the Retail department and Store Manager to plan local events. Boutique Operations & Visual Merchandising • Support operational excellence, stock accuracy and compliance with company policies., • Ensure compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office., • Support inventory management, shipments and daily reporting., • Guarantee high standards of visual merchandising and in-store presentation., • Ensure that all store processes and procedures are harmonized in order to provide best in class client experience., • Support the maintenance of all Store Facilities., • Contribute to effective day to day business and operations processes. What We’re Looking For Experience & Skills • Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred)., • Solid and demonstratable commercial awareness., • Fluent in Italian and English; additional languages are a plus., • Proficient with digital tools, POS systems, and retail management software. Your Personality • Proactive, inspiring, flexible and supportive., • Deeply service-oriented with strong interpersonal and problem-solving skills., • Highly organized, detail-focused, and results-driven., • Client centric mindset with a passion to exceed expectations., • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

Senior Datacentre Field Manager (Tier 1 client) Engagement Type: Contract - 6 months initially Travel: Up to 75% (Primary sites Amsterdam, Berlin, Madrid, Paris, Frankfurt, London) Reports to: Head of Services / Operations Director Role Overview The Lead DC Field Manager is a senior, hands-on leadership role responsible for the operational delivery, governance, and quality assurance of data centre field services across multiple sites. This position owns the day-to-day execution of on-site activities, leads distributed field teams and partner resources, and acts as the primary operational interface between customers, project management, and technical delivery functions. Key Responsibilities Operational Leadership • Act as the on-site and regional operational lead across assigned data centre locations, • Manage, coach, and oversee field technicians, subcontractors, and partner resources, • Ensure consistent delivery standards, safety compliance, and quality outcomes across all sites, • Oversee site surveys, installation activities, migrations, and break/fix operations, • Review and validate site readiness, remediation actions, and implementation plans, • Ensure correct staging, configuration, and deployment of infrastructure in line with design documentation, • Work closely with Project Managers to plan, resource, and execute concurrent workstreams, • Coordinate schedules, access, and sequencing across multiple active sites, • Serve as the operational point of contact for customers during on-site delivery, • Define and improve field delivery processes, tooling, and documentation, • Establish quality control standards and field best practices, • Train and mentor field engineers on technical standards, customer engagement, and safety Provide technical oversight for: • Physical infrastructure installations (racking, stacking, cabling), • Network and compute hardware deployments, • Console access and remote engineering enablement, • OS upgrades and firmware updates, • DOA testing and hardware validation, • Ensure correct interpretation and execution of slotting matrices, cabling diagrams, and layouts Required Experience & Skills Leadership & Delivery • Proven experience leading field-based teams within data centre or critical infrastructure environments, • Strong decision-making ability in fast-paced, operationally complex settings, • Experience managing multiple sites, workstreams, and competing priorities, • Strong understanding of data centre operations and infrastructure, • Knowledge of structured cabling, fibre types, and optic standards, • Experience with network and compute hardware from major vendors (e.g. Cisco, Juniper), • Familiarity with command-line interfaces and common networking protocols, • Comfortable working with incomplete or ambiguous information, • Strong organisational, planning, and time management skills, • Ability to assess risk, apply judgement, and maintain delivery momentum, • Relevant degree in Computer Science, Engineering, or equivalent practical experience, • Data centre experience is essential, • Industry certifications or equivalent knowledge (e.g. Network+, CCNA-level, BICSI), • This is a critical, long-term role within the organisation, • Initial contract structure reflects current client engagement models, not performance assessment, • Strong expectation of permanent transition following the initial contract period (not mandatory)

Head of Sales (Communications & Media) Are you a senior sales leader who thrives on building markets, winning landmark deals, and operating at senior/executive level? This is a rare, strategic appointment within a Tier 1 firm, with full ownership of scaling a significant UK & Ireland client portfolio across communications, media, digital platforms, and information-driven industries. If you enjoy combining vision, commercial drive, and people leadership this role offers genuine scale, influence, and impact. The Opportunity You will lead growth across a major UK&I client portfolio, owning new business strategy, executive relationships, and high-value deal execution. Working with senior stakeholders, you’ll drive market expansion, open new logos, and deepen partnerships across some of the most recognised organisations in the industry. You’ll also build and lead a team of business development and pre-sales professionals, creating a high-performance culture focused on major pursuits and long-term client value. What You’ll Be Doing • Shape and execute the go to market strategy for the sector across communications, media, and information driven enterprises, • Build deep, trusted relationships with C-suite and board-level stakeholders, • Lead major deal pursuits, shaping propositions, value cases, and differentiation, • Win new logos within complex, high-value environments, • Expand and deepen long-term strategic accounts at enterprise level, • Develop, coach, and inspire a team of senior sales and pre-sales professionals, • Drive a strong, high-quality pipeline and deliver significant new revenue, • Represent the business at executive forums, client events and industry networks, • Collaborate globally to bring the best capabilities, solutions and innovation to clients They are specifically seeking someone who brings: • A proven track record of closing large, complex technology or transformation deals across media, information services and communication sectors, • Deep sector exposure spanning communications, media, digital platforms, data, or information-led businesses, • Strong C-suite credibility, with demonstrable success in originating new client relationships (not simply inheriting accounts), • A commercially focused, hunter-led sales mindset, • Experience leading and developing a small, high-performing sales team, including BDMs and Sales Enablement An existing executive network across communications, media, digital platforms or data-led industries would be a strong advantage. Why Join? You’ll be joining a global organisation consistently recognised as a Top Employer, offering: • Competitive compensation, • Genuine market ownership and high executive visibility, • The opportunity to build something of real scale within a globally recognised platform, • Strong benefits including pension, healthcare, life assurance and extensive learning programmes, • A purpose-driven culture focused on innovation, inclusion and impact

Alexander Lloyd is delighted to be exclusively partnering with an engineering company, on the recruitment of an HR Business Partner. This is a high-impact, senior HR role operating at the heart of a fast-paced, unionised environment. Reporting to the Head of People, the HR Business Partner will work closely with the leadership team, acting as a trusted advisor on all people matters, with a strong emphasis on employee relations and industrial relations. Key Responsibilities • Act as a strategic and operational HR partner to the leadership team, providing expert advice across employee relations, industrial relations, employment law and policy application., • Lead and manage complex ER cases, including disciplinary, grievance, absence and performance matters, ensuring consistency, fairness and legal compliance., • Build and maintain constructive relationships with trade unions, supporting consultation and negotiation on pay, terms and conditions, and procedural matters., • Support organisational change activity, including restructures, TUPE transfers and redundancy programmes, ensuring legislative compliance and best practice., • Work closely with the Head of People to deliver an effective HR partnering service across Employee Relations, Resourcing, Reward and Learning & Development., • Contribute to workforce planning, resourcing strategies, succession planning, talent development and recruitment of key operational and leadership roles., • Support Employment Tribunal case preparation and represent the business where appropriate., • Coach and support managers to address performance issues confidently and fairly, promoting a high-performance, engaged workforce. Skills and Experience • Proven experience as an HR Business Partner or Senior HR Advisor within a complex, unionised environment., • Strong working knowledge of UK employment law and best practice employee relations frameworks., • Demonstrable experience handling complex ER cases end-to-end., • Experience of working with trade unions, including consultation and negotiation., • Confident communicator with the ability to influence, challenge and build credibility with senior stakeholders., • Resilient, pragmatic and adaptable, with the ability to operate effectively in a fast-paced, operational setting., • CIPD Level 5 or above (or equivalent experience) preferred. Please quote 52118 when calling Martin at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Head of Sales – Global Financial Events £95,000–£100,000 base + £70,000–£100,000 OTE (£170,000–£200,000 total) London | Hybrid (3 days in office – Tues & Thurs anchor days) Build the sales engine behind some of the most exclusive deal-making events in global finance. We’re partnering with a PE-backed, high-growth international events business operating at the very top end of capital markets and private finance. This is not a volume conference business. These are invitation-only, deal-driven events where senior decision-makers from global banks, asset managers, hedge funds and private credit firms come together to do business in the room. Think: • £3,000–£5,000 delegate passes, • Hosted buyer and curated 1-to-1 meetings models, • Sponsors like global banks and investment houses (not tech vendors), • Five-star venues, first-class hospitality, and unforgettable experiences, • Flagship events generating £5–6m over two days The opportunity: Following continued growth and recent international acquisitions, the business is now hiring a Head of Sales to take full ownership of a £13m+ global portfolio spanning: • Middle East (including a flagship Saudi event – the jewel in the crown), • Africa (the biggest growth opportunity this year, including Sub-Saharan Africa), • Central & Eastern Europe, • United States You’ll lead a high-performing London-based sales team (c.9 people and growing), managing senior sales managers across delegates, sponsorship and partnerships, while freeing up the MD and senior leadership to focus on growth, strategy and key client relationships. This is a true player/manager role - hands-on, visible, commercial, and influential. What you’ll be responsible for: Sales Leadership & Ownership • Own and deliver the global sales strategy across a portfolio of c.12 high-value events, • Lead, coach and performance-manage an experienced international sales team, • Take over day-to-day management of senior sales managers, • Set clear KPIs, forecasting and revenue accountability Revenue Growth • Drive sponsorship, delegate and meeting-package sales across global markets, • Develop new revenue streams and commercial partnerships, • Personally lead on key strategic accounts and high-value deals Stakeholder & Market Leadership • Build and maintain relationships with senior stakeholders across:, • Global & regional banks, • Asset managers, hedge funds & private credit firms, • Sovereign wealth funds, central banks & government bodies, • Represent the business at flagship international events Collaboration & Strategy • Work closely with content and production teams to ensure events remain market-leading, • Feed market intelligence into product development and expansion plans You’ll come from a B2B events commercial environment, with: • Proven experience leading international sponsorship (spex) sales teams, • A track record of selling high-value, relationship-led products or experiences, • Confidence operating with senior, high-net-worth and C-suite audiences, • Strong commercial instincts and the credibility to lead from the front, • A calm, confident, charismatic leadership style - high-end, not high-ego, • Experience in emerging markets is highly advantageous You’ll be comfortable switching between strategy, leadership and closing deals - and you’ll genuinely enjoy being part of the action. Why this role stands out • PE-backed business with serious growth ambition, • Market-leading events where real deals happen, • A premium product with no cost-cutting mentality – quality matters here, • Exposure to some of the most influential players in global finance, • A senior leadership role with genuine autonomy and impact If you’re a commercial leader who still loves the deal, and you want to build something meaningful in a fast-growing, international business, this is a rare opportunity. Apply today!

Job Title: Retail Manager Reporting to: Brand Manager Classic Division Location: Mistral House GU21 5JL / UK and IRE Airports Responsible for: This role will be responsible for supporting Dolce&Gabbana in UK and IRE Airports. Overview: CSA is a privately owned business dedicated to nurturing and developing high selective brands in the UK Travel Retail channel. Established in 1991, it is the foremost fragrance and cosmetics agency in the UK TR market. CSA’s strength lies within its outstanding personnel team reflecting the company’s ethos of retail excellence, passion, humanity, and fun. The purpose of the Retail Manager role is to develop sales in your area according to the brand and company’s policy. Working closely with Dolce&Gabbana you will be expected to manage employees and the overall efficiency of stores along with maximizing performance. You will be responsible for maximising sales and minimising costs, be an excellent leader and team player, with an eye for extra business opportunity. The role includes ensuring your staff give great customer service, monitoring the financial performance of the store as well as assuring the proper implementation of merchandising and overseeing pricing and stock control. Detailed financial analysis, ROI and management of the P&L. Main Duties and Accountabilities KEY TASKS: Sales Performance • Responsible for rostering, ensuring the Beauty Consultant budget is used effectively to maximised coverage in stores., • Build the monthly and yearly sell-out objectives with the Brand Manager., • Carrying out a detailed analysis of weekly/monthly sales figures for each store and studying their evolution, reporting results back to Brand Manager. Analyze per line / shop and provide reports to management with recommendations to increase retail sales and brand image., • Setting qualitative and quantitative monthly sales targets according to the brands market situation, the previous year sales figures, plus the current, following the years promotion plan., • Monitoring the Beauty Consultants sales figures., • Evaluating monthly results to set sales in line with the Beauty Consultants performance., • Making regular on-site visits to ensure sales performance are achieved., • Identifying problems and proposing solutions. Merchandising & Stock • Monitoring and managing with shop managers, and provide feedback to the Brand Manager on stock levels (OOS, Overstock, MDQ levels, discontinued products, etc.), • Reporting to Brand Manager any issue with counter maintenance., • Enhance DG image and retail excellence through respect of visual merchandising guidelines., • Discussing assortment per retailer with the Brand Manager. Marketing Activities: Launches & Promotions • Set up animations and promotional events in coordination with the Marketing team., • Ensuring all novelties are successfully launched., • Plan, order and monitor testers, POSM, GWP and promotional visuals per store within your allocated budget., • Reaching qualitative and quantitative targets for each promotion., • Setting the number of sales assistants for each promotion in line with the Brand Manager and brand budgets., • Contacting promotion agencies to review business and opportunities., • Before start of promotion, ensure all BC’s have GWP/testers and sales targets., • Checking the decoration during promotional events to guarantee it follows the guidelines., • Monitoring sales results every day during promotions., • Analyse promotional performance, report feedback for each promotional event and make recommendations on trade plan investment optimization. Team management: • Liaise with training team to ensure that Beauty Consultants attend the mandatory training courses and follow up on coaching sessions done by both trainers and retail managers., • Collecting information from sales assistants to define customer needs., • Setting up monthly targets to the Beauty Consultants, following up on a weekly/monthly basis., • Motivate and coach Beauty Consultants to have excellent team spirit and be goal oriented., • Selecting and recruiting new Beauty Consultants, managing their airside pass ID applications and on-boarding process in conjunction with Head of People., • Negotiating salaries and pay rises for Beauty Consultants in line with agreed budgets and Brand Manager approval., • Organising annual performance appraisals for direct reports., • Organising and coordinating BC seminars together with DG management team., • Ensuring grooming standards as per CSA / brands policies are adhered to., • Recommend work hours and shift allocations by store both for permanent and temporary Beauty Consultants, utilising CSA’s flexible team where possible for temporary staffing liaising with the flexi team Retail Manager., • Book temporary staff for promotions through agencies and control expense budget. Relationship with local teams and competition • Create and maintain contact with the main people at the airport (Beauty Trading Manager, Outer Stores Leader, Customer Service Leader, etc.), • Liaise with them regarding merchandising, assortment, or logistics issues., • Negotiate locally more visibility and space for promotions, TREX and tactical products. Identify new opportunities for door opening., • Monitor and analyse the competitors’ markets, products, and merchandising tools in the field., • Regularly reporting to the Brand Manager on competition and consumers’ feeling., • Report any major changes within the airport (traffic, flights, shop trends). Person Specification: Qualifications: • Educated to GCSE standard of English and Maths (or equivalent). Relevant Experience: • Retail sales experience in a supervisory or managerial position, • Experience of managing a team, • Working with budgets (up to P&L level) and targets, • Analysis of the retail market, • Resource management including recruitment, • Relationship management with brand clients Aptitude, Skills and Abilities: • Key financial acumen in terms of managing and implementing P&L, • Excellent people management skills with the ability to generate credibility and respect, • Ability to motivate others to achieve overall targets, • Aptitude for coaching and mentoring, • Good organisational skills with the ability to multitask, • Excellent administration and presentation skills (including Excel, Word, Power Point, Outlook knowledge), • Ability to build relationships with people at all levels, • Aptitude for strategic thinking and planning, • Leadership skills, • Problem solving skills with an aptitude for being solution driven, • Aptitude for marketing creativity and ideas for promotions and incentives, • Excellent communication skills, both verbal and written (English language) Behavioural Competencies: • Passionate about travel retail and a customer service champion, • Demonstrates enthusiasm and drive for excellence, • Leads by example, • Motivated by team achievements and development of others, • Shows a proactive approach to problems, always looking for the best solution, • Demonstrates confidence in own ability, • Involves others in decision making, • Open to feedback and ideas for improvement, • Uses strategies achieve personal and team goals, • Personable with a professional approach Full Time, Permanent (37.5 hours per week) Monday-Friday Flexible working hours

Mode Search is supporting a high-end, fashion-forward luxury brand with the appointment of a Store Director for its London boutique. This brand is recognised for its sophisticated ready-to-wear collections, refined silhouettes, and elevated client experience, combining modern elegance with an aspirational yet approachable luxury positioning. The flagship plays a key role in representing the brand globally and delivering best-in-class retail standards. The role is based in London within a flagship store environment and reports into senior regional leadership. The Store Director will work closely with cross-functional head office teams, acting as a key ambassador for the brand while owning the commercial performance, team leadership, and client strategy of this highly visible location. The Role • Lead and inspire a large, high-performing retail team within a flagship environment, setting the standard for service, leadership, and brand representation, • Act as a senior brand ambassador on the shop floor, ensuring the brand’s values, aesthetic, and service philosophy are consistently delivered, • Drive a best-in-class clienteling, CRM, and prospecting strategy to build long-term, loyal client relationships locally and internationally, • Deliver strong commercial results through a client-centric and sustainable sales approach, • Coach, mentor, and develop management and store teams through consistent feedback, training, and hands-on leadership, • Oversee all operational aspects of the flagship, including stock management, visual standards, and compliance with operational guidelines, • Ensure the flagship store acts as a benchmark for service excellence, customer experience, and brand standards Requirements • Proven experience as a Store Director or senior Store Manager within luxury fashion, premium, or high-profile flagship retail environments, • Strong people leadership skills, with experience managing and developing large teams and leadership structures, • Highly client-focused, with a strong track record in CRM, clienteling, and building long-term customer relationships, • Commercially driven, with the ability to balance performance targets with brand integrity and service excellence, • Strong styling sensibility and confidence leading from the shop floor, • Charismatic, positive, and engaging leadership style, with the presence to represent a flagship business, • Highly organised with strong operational knowledge and attention to detail To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Senior Engineering Team Lead – Platform London, UK (Office-first, 4 days per week) Up to £132k The Opportunity A high-growth technology company is looking for a Senior Engineering Team Lead to head up one of their platform teams. The platform is mission-critical, highly available, and built to support in-person commerce at scale. This is a pivotal leadership role where you’ll help shape the future of the internal platform and turn infrastructure into a genuine competitive advantage. The Role You will lead a platform team responsible for building and operating a self-service internal platform that empowers product engineering teams to move quickly, safely, and sustainably. The organisation strongly believes in Infrastructure as a Product, high autonomy, and reducing cognitive load for engineers. You’ll combine people leadership, technical depth, and strategic thinking, acting as both a coach and a technical authority. What You’ll Do • Build and nurture a high-performing engineering team through coaching, feedback, and empowerment, • Lead the design and evolution of core infrastructure and self-service platform capabilities, • Drive architectural decisions that ensure systems are secure, scalable, cost-effective, and resilient, • Partner closely with senior stakeholders and engineering teams to translate business needs into robust technical solutions, • Own the delivery of impactful initiatives, balancing speed, reliability, and long-term platform health What You’ll Bring • A product-first mindset, treating internal engineers as customers, • Experience leading Platform, DevOps, or SRE teams, with a strong servant-leadership approach, • Deep knowledge of cloud-native infrastructure, including: Kubernetes, Identity & Access Management (IAM), Public cloud environments (GCP and/or AWS), Managed databases, • Strong experience designing and maintaining CI/CD pipelines and GitOps workflows, • Proven ability to make pragmatic technical decisions under real-world constraints, • Hands-on experience with Infrastructure as Code, particularly Terraform, • Programming experience (ideally Golang, or similar) is highly desirable We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Job Title: Operations Supervisor Reporting to: Senior Operations and Office Manager Contract: Permanent Location: Evan Evans Head Office – 258 Vauxhall Bridge Road, London, SW1V 1BS Evan Evans is the most established and best reviewed sightseeing operator in London and has been accompanying visitors on city tours and out of town excursions since 1933. Our mission is to provide high quality, immersive sightseeing experiences that showcase the beauty, heritage, and excitement of Britain and beyond. Our offering includes day tours by coach, walking tours, rail trips, private chauffeur & small group experiences, and we also provide tickets to London’s most popular attractions, river cruises and hop-on hop-off tours. Evan Evans is a proud member of The Travel Corporation (TTC) an award-winning family of 18 brands serving more than 1 million travellers worldwide each year. Working within a vibrant team in our central London office, the Operations Supervisor is responsible for the smooth running and operation of our tours whilst maintain a superior standard of customer service in order to achieve the company’s service targets. Working in a team environment, the role is focused on service excellence and being an expert on the product range which will enable us to continue being the highest reviewed day tour operator. Key Responsibilities and Objectives: • Supervise the Ops team (4 direct reports and 9 indirect reports), • Oversee daily tour operations, ensuring all services meet guest expectations and company standards., • Manage staff scheduling and coverage for operational duties., • Collaborate with suppliers and tour guides to ensure exceptional tour delivery., • Ensure that all travel documents have been correctly prepared., • Respond promptly to any operational issues or emergencies once tours are on the road., • Work closely with the management to ensure we achieve optimum yield on every departure by effectively managing our load factors, • Monitor venue and road closures and act accordingly, • Assist with coach and guide allocation, • Support our transport & logistics team when required, • Monitor the performance of all our suppliers and tour guides, • Investigate and address negative guest feedback from emails or review platforms., • Ensure any lost property is located and returned to the guests in a timely manner, • Support management in recruiting, training, and developing Operations staff., • Ensure all Operations personnel represent the Evan Evans brand with professionalism and enthusiasm., • Serve as a key contact for staff, guides, and suppliers during working hours., • Assist the Operations and Guest Service managers with additional tasks where necessary as per business requirements, • Occasionally host escorted tours when needed., • Maintain an accurate and comprehensive knowledge of the product range, • Participate in on-going learning and development activities, • Proactively suggest improvements to enhance operational processes., • Collaborate with cross-functional teams to develop and share best practices., • Work closely with the Guest Services team to ensure a seamless guest journey., • Achieve and exceed company KPIs and personal performance targets. Key Skills: • Proven background in operations management, including people supervision., • Strong organisational and prioritisation abilities with excellent attention to detail., • Clear and confident communicator with strong interpersonal skills., • Self-motivated and able to thrive both independently and as part of a team., • Calm and solution-oriented under pressure., • Passionate about delivering exceptional guest service., • Good knowledge of London and Southeast England (desirable). Working hours: Rotational shifts, working five (5) days out of seven (7), including weekends and Bank Holidays, as per business requirements

Head of QA & Test Automation Location: Central London (2 days per week) Up to £105,000 + Bonus We’re partnering with a well‑established, consumer‑focused organisation that delivers digital products used by millions of customers worldwide. As they continue to enhance and modernise their technology landscape, they’re looking for a Head of QA & Test Automation to help elevate their engineering standards and strengthen their approach to quality. This is a senior strategic position where you’ll shape the future of how the organisation delivers reliable, seamless consumer experiences. The Role You’ll lead the development of a forward‑thinking quality strategy that supports a wide range of consumer‑facing digital products. The role involves strengthening automation practices, improving quality engineering maturity, and building a collaborative, high‑performing QA function. You’ll influence product and technical decisions, guiding the organisation toward a more scalable, automation‑first way of working. Key Responsibilities • Define and lead the QA and Test Automation strategy across multiple consumer product teams., • Grow and mentor a diverse team of SDETs and QA professionals., • Collaborate with engineering, product, and delivery stakeholders to ensure quality is built in from the earliest stages., • Develop and improve automation frameworks across UI, API, and end‑to‑end layers., • Establish clear quality metrics to support confident, data‑driven release decisions., • Encourage best practice sharing and continuous improvement across engineering teams., • Support a culture that moves from manual gatekeeping to modern, enablement‑driven quality practices. We’re keen to speak to leaders who bring: • Significant experience in QA and automation, ideally at a senior or head‑of‑function level., • Hands‑on experience with tools such as Playwright, Cypress, and API/contract testing frameworks., • Comfort coding in TypeScript or a similar language., • A track record of designing scalable automation approaches within complex delivery environments., • Experience developing inclusive, performance‑driven engineering teams., • Strong communication skills and the ability to influence technical and non‑technical audiences. You’ll Thrive Here If You Are: • A supportive coach who enjoys developing people., • A collaborative leader who values diverse viewpoints and open discussion., • Calm and decisive when dealing with complexity., • Passionate about improving engineering practices and championing automation., • Committed to fostering an inclusive, respectful team environment. What’s on Offer: • Salary up to £105,000 + Bonus, • Central London Office - 2 days per week onsite, • The ability to work remotely anywhere in the world for extended periods each year, • Strong training, mentorship, and career‑development pathways, • An inclusive environment that values wellbeing, learning, and collaboration If you’re a quality engineering leader excited by the idea of shaping strategy, scaling automation, and improving experiences for millions of consumers, we’d love to hear from you. **Unfortunately, due to high volume of applications, not all submissions will receive feedback

Head of Growth Location: London (Hybrid ) Salary: £80,000–£95,000 + commission + stock and benefits Looking for a commercially minded, creative-strategic leader ready to drive growth across one of the UK’s most forward-thinking digital marketing groups with capabilities across social creative strategy, influencer marketing, commerce and other service lines. We’re searching for a Head of New Business to shape and lead a best-in-class growth function spanning media, creative, and technology disciplines. you’ll partner with senior leadership to deliver a growth strategy that fuels new business, optimises performance, and strengthens client relationships across multiple business units. It's essential that the ideal candidate has extensive agency-side pitch experience so we can only consider candidates who have extensive new business experience winning blue chip brands for media or creative agencies due to the complexities of the proposition. You’ll oversee a talented team of growth leads working across social-first creative, performance marketing, and digital consultancy efforts. The Head of New Business will empower the team to deliver smarter, faster, and more impactful results. From evolving use of the CRM systems and lead generation processes to driving new commercial models and innovative marketing pitches, you’ll be at the centre of scaling the new business efforts of my client's agency offering via speaking the language of CMOs and also ensuring the standard of pitch responses and overall offering is world-class. What you’ll do: • Lead the company’s global new business and growth strategy, defining focus areas and optimising performance across agency and product services, • Act as a player-coach, leading and closing big ticket pitches with CMOs but also directing the efforts of your team, • Manage a high-performing growth team to achieve ambitious new business targets, • Partner with marketing to design B2B outreach programmes to influence clients (CMOs and decision makers at brands), • Enhance CRM and automation tools (HubSpot experience is a requisite) to drive efficiency and conversion, • Experiment with AI-powered processes, new business models and performance frameworks to accelerate revenue growth, • Represent the brand at industry events and build relationships with media, tech and agency partners About you: • 10+ years’ experience in growth, marketing or new business roles within media or creative agencies, • Proven success driving commercial growth through winning new logos and optimising team performance, • Strong grasp of digital marketing, commercial forecasting and CRM systems (Hubspot), setting up sales cadences and marketing outreach automation, • Exceptional communicator and collaborator with a test-and-learn mindset

Head of Front of House – London US Law Firm | Permanent | up to £75k We are delighted to be supporting a prestigious global organisation in the search for an exceptional Head of Front of House. This is a standout opportunity for a service‑driven leader to take ownership of Front of House operations across two high‑profile London offices. The Opportunity As the senior lead for Front of House, you will shape the firm’s first impression and oversee the full spectrum of client‑facing services - reception, hospitality, events, and the broader visitor experience. You’ll act as the face of excellence across both sites, setting the tone for service delivery and championing continuous improvement. This role combines strategic influence with hands‑on leadership, working closely with key internal stakeholders to ensure an exceptional, consistent, and polished experience. Key Responsibilities Service Excellence & Client Experience • Lead service delivery across reception, hospitality, events and client‑facing areas., • Elevate and continually improve the overall visitor experience., • Build strong working relationships with leaders and teams across both offices., • Manage feedback, reviews, and initiatives to enhance customer satisfaction. Operational Leadership • Oversee day‑to‑day operations, SOPs, catering coordination, and event support., • Ensure consistent, high‑quality service across two sites., • Conduct audits, risk assessments, and service reviews., • Step into frontline reception duties as needed. People Management • Lead, coach and develop a multi‑site Front of House team., • Manage rotas, recruitment, performance conversations and training., • Create a culture of accountability, professionalism and continuous improvement. Financial & Commercial Accountability • Support budgeting and financial reporting for FOH operations., • Monitor and control costs while ensuring service excellence., • Use benchmarking and insights to recommend service enhancements. About You To succeed in this role, you will bring: • Experience leading Front of House operations in a legal environment., • Strong leadership and people‑management capability., • Excellent communication skills and a polished, professional presence., • Outstanding organisational ability, with confidence leading across two sites., • A proactive, service‑driven mindset and an eye for detail. Why This Role? This is a high‑visibility leadership role at the heart of a global organisation known for excellence. You will have genuine ownership of the client experience and the opportunity to build a best‑in‑class Front of House function across two flagship offices. Salary will be circa £75,000 depending on experience, plus Full Benefits. Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. We look forward to hearing from you! Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

Rev & Regs is recruiting for a 'Head of Sales - FX & Payments (White Label)' to work for highly reputable and well-established Global FX/Payments firm in the City of London. Title: Head of Sales - FX & Payments (White Label) Location: London (4–5 days per week in-office) Team size: 6 direct reports The Role: We’re looking for a commercially ruthless, strategically sharp Head of Sales to lead and scale our sales function in the FX and payments space. You’ll own revenue growth end-to-end, leading a team of six sellers focused on white-label FX and payments solutions for small FX brokers and financial services firms that don’t yet offer these capabilities to their clients. This is a hands-on leadership role, part coach, part closer, part strategist. What You’ll Be Doing: • Lead, develop and motivate a team of 6 sales professionals to consistently smash targets, • Own the sales strategy for white-label FX and payments solutions, • Drive new business across FX brokers and adjacent financial services firms, • Personally engage in high-value, complex deals and strategic partnerships, • Build and optimise sales processes, pipelines and forecasting, • Work closely with Product, Compliance and Operations to ensure smooth onboarding and delivery, • Track performance rigorously and turn data into action What We’re Looking For: • Proven experience leading a sales team in FX, payments, fintech or financial services, • Strong understanding of FX, cross-border payments or white-label financial products, • Track record of winning new logos and scaling B2B sales revenue, • Confident, credible and commercially savvy — you can sell to founders, MDs and C-suite, • Hands-on leader who can coach, close and challenge when needed, • Comfortable working in a fast-paced, office-led environment Salary: Between £80,000 to £100,000 pa + comms / bonus Location: (4-5 days per week in City of London office)

Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced and guest-focused Reception Manager to lead our reception function onsite. Reporting to the General Manager, you will oversee the full guest journey from first contact through arrival and seating, ensuring a seamless, professional and welcoming experience. As the department head, you’ll lead and develop the reception team while managing reservations strategy, guest profiling and service standards to support both exceptional hospitality and strong commercial performance. Key Responsibilities • Lead and manage the reception and reservations team, ensuring warm, professional and personalised guest welcomes at all times., • Oversee the full guest journey, including reservations, arrival flow, waiting experience and seating., • Manage reservations systems, table allocation, pacing, turn times and booking strategies to optimise covers and revenue., • Maintain accurate guest profiles, preferences and VIP recognition, supporting personalised service and loyalty., • Act as the main point of contact for guest enquiries and service recovery, resolving issues confidently and professionally., • Recruit, train, coach and schedule the reception team, driving performance, engagement and development., • Partner closely with FOH, Bar, Sommelier and Kitchen teams to ensure smooth service flow., • Monitor booking trends, no-shows and cancellations, providing insights to improve yield and operational efficiency., • Support marketing initiatives, events and local partnerships to drive reservations, private dining enquiries and repeat visits., • Ensure compliance with brand standards, health & safety, GDPR and company procedures. What We’re Looking For • Proven experience as a Reception Manager, Maitre’ D or senior reservations leader within a quality or luxury hospitality environment., • Strong understanding of reservations systems, guest profiling and service flow., • Confident team leader with experience managing, training and motivating others., • Exceptional guest-facing communication and service recovery skills., • Commercial awareness relating to covers, yield and guest behaviour., • Calm, organised and professional under pressure., • Excellent command of English., • Proof of eligibility to work in the United Kingdom. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Everyday Essentials: Meals on duty, uniforms, pension and holidays included.

Role Summary TMT Finance is seeking an exceptional Global Head of New Business Sales to lead and accelerate the next phase of our global expansion. TMT Finance is entering an exciting new stage of growth, and this role will be central to scaling our commercial success worldwide. This is a senior leadership role with significant impact, responsible for expanding our footprint in key markets, driving subscription revenue growth, and strengthening our position as the trusted provider of intelligence and data to the world’s leading digital infrastructure dealmakers. You will lead and manage a high-performing team of 6–8 new business sales professionals across US and UK, setting a clear vision, building scalable go-to-market strategies, and embedding best-in-class sales execution across the function. With a balance of strategic vision and hands-on leadership, you will play a pivotal role in ensuring the team has the optimum structure, tools, processes, skills and motivation to consistently meet targets and expand our client base globally. This is a unique opportunity to shape the culture, performance, and commercial direction of our new business function—creating a team environment defined by accountability, energy, collaboration, and excellence. As part of the senior leadership team, you’ll work closely with key stakeholders across the business to deliver growth that is measurable, repeatable, and global in scale. Responsibilities • Sales Leadership: Lead and develop a high-performing new business team, creating a culture of accountability, pace, and consistent high performance., • Revenue & Performance Ownership: Own new business revenue targets and team KPIs, including pipeline health, conversion performance, and forecasting accuracy., • Go-to-Market Strategy: Design and execute international go-to-market strategies to drive new client acquisition across priority regions and segments., • Talent Development & Coaching: Recruit, coach, and mentor sales talent, strengthening capability across the team and building a long-term, scalable growth engine., • Cross-Functional Collaboration: Partner with Marketing, Product, and Editorial to optimise lead generation, refine positioning, and improve conversion through aligned messaging and commercial insight., • Client & Market Representation: Represent TMT Finance across global industry events, high-value client meetings, and key commercial conversations, strengthening market presence and credibility., • Sales Excellence & Process Improvement: Drive continuous improvement in sales methodologies, performance discipline, and Salesforce usage to ensure repeatable, best-in-class execution. What We’re Looking For Experience & Expertise • Extensive background in B2B subscription sales, with 5+ years in a leadership role, driving consistent performance against ambitious revenue targets., • Proven track record of building, scaling, and leading new business teams, with strong evidence of coaching, development, and sustained high performance., • Demonstrated experience selling into the investment community, including investment banks, private equity, and advisory firms, with a deep understanding of their workflows and commercial priorities., • Strong commercial and strategic acumen, with the ability to negotiate complex, high-value deals and close long-term, multi-stakeholder relationships., • Exceptional leadership and communication skills, able to set direction, motivate high-performing teams, and build a culture of accountability and excellence., • Experience in international markets and global go-to-market execution., • Familiarity with Salesforce/CRM tools and a strong understanding of pipeline discipline, forecasting, and performance reporting within a high-growth environment. Leadership & Mindset • Hands-on, performance-driven leader with the ability to balance strategic thinking with day-to-day execution and deal leadership., • Collaborative and confident communicator, able to influence senior stakeholders internally and externally., • Driven by continuous improvement, bringing structure, discipline, and best practice to sales processes and team performance. Why Join Us • Lead Global New Business Development: Play a pivotal role in shaping the future of a high-growth business intelligence platform serving blue-chip clients worldwide., • Flexible Working: Hybrid model: 3 days in our Central London office (Tues–Thurs), 2 days remote., • Time Off & Wellbeing: 25 days annual leave + your birthday off, competitive pension scheme, Employee Assistance Programme with 24/7 confidential support, perks platform with discounts and rewards, paid personal and group volunteering. Annual charitable donations from company profits., • Culture & Environment: A bright, spacious office with breakout spaces, a library, and social areas including pool, darts, and table tennis. We offer a collaborative, values-led culture built around Real People, Real Relationships, Real Intelligence, and Real Impact., • Vibrant Location: 32 Lafone Street, London SE1 – just minutes from London Bridge Station. About TMT Finance Founded in 2009, TMT Finance empowers decision-makers in digital infrastructure through actionable intelligence, proprietary data, and exclusive industry insight. Our platform is the go-to source for M&A, financing, and investment intelligence across telecoms, towers, datacentres, cloud, fibre, and advisory sectors. We’ve grown 40%+ annually over the past five years and are scaling rapidly - with major investment in product, expansion into the US and APAC, and plans to grow from 65 to 100+ employees in the next 3 to 5 years. We’re looking for driven, strategic thinkers who thrive in fast-paced environments and want to make a real impact. TMT Finance welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, or disability. All appointments will be based on merit and a fair and transparent process.

• Business: emap, • Brands: Nursing Times, Local Government Chronicle, Ground Engineering, New Civil Engineer, Construction News, IMT/MIMS, • Base Location: Fleet Street, London, Hybrid – 3 days in the office, • Employment Type: Full-time, Permanent, • Salary: £Competitive DOE + 20% Bonus Are you an experienced Senior Event Manager with a passion for delivering exceptional, above-and-beyond service? Do you thrive in fast-paced environments, love creating unforgettable experiences, and excel at managing events from concept to completion? If so, this could be your next big move. As a Senior Event Manager, you play a pivotal role within a high-performing and dynamic event operations team, delivering conferences, exhibitions, bespoke business events, award ceremonies, and virtual/hybrid experiences throughout the year. You will lead the successful execution of our most complex and high-profile events, taking full operational responsibility from concept through to delivery. Bringing creativity, commercial awareness, and a meticulous eye for detail, you will ensure our events set industry benchmarks, create exceptional business engagement, and strengthen the products and brands they support. Operating at the forefront of our relationships with clients, suppliers, and internal stakeholders, you will work collaboratively to uphold the highest standards across the portfolio. You will manage, coach, and develop direct reports to ensure consistent excellence in event delivery, fostering a culture of innovation, accountability, and continuous improvement. You will also lead the refinement and implementation of best-practice processes, championing new approaches and driving innovation across the events function. Working closely with the Head of Event Operations, you will support the budgeting, forecasting, and strategic planning of event costs across the CONE portfolio, ensuring efficiency, strong cost control, and exceptional operational delivery. Your personable, positive, constructive, ambitious approach to event delivery will help set the tone for the success of those around you Key responsibilities: Strategic & Financial Management • Manage, forecast, and report event costs for designated awards, conferences, and bespoke events, providing regular updates to the Head of Event Operations., • Contribute to the annual budgeting process and maintain tight cost control, ensuring spend remains within agreed limits and efficiencies are realised., • Proactively support event revenue streams by identifying opportunities to enhance commercial value, improve efficiencies, and strengthen overall event profitability., • Lead and contribute to the development and implementation of best-practice processes, ensuring continuous improvement and operational excellence., • Collaborate on cross-divisional initiatives and represent the CONE division at a strategic level when required. Event Planning & Delivery • Oversee the full delivery schedule for designated events, delegating effectively to ensure on-time, on-budget delivery to an exceptional standard., • Personally manage flagship events across both conferences and awards., • Ensure risk management plans are established, implemented, maintained, and communicated for all events., • Oversee all health and safety requirements for physical events, including the production and sign-off of robust risk assessments., • Produce detailed production briefs that reflect brand values, event strategy, and quality standards., • Liaise closely with venues to finalise arrangements, confirm requirements, and manage function sheets., • Ensure venue and supplier payments are processed accurately and in line with agreed schedules., • Build and maintain strong relationships with key suppliers, negotiating effectively to secure best value., • Lead and support event debrief sessions, collating insights and disseminating learnings to enhance future delivery. Sponsorship & Stakeholder Management • Liaise with internal sponsorship teams to ensure deliverables are clearly communicated, understood, and met., • Use your creative mindset to develop new revenue-generating ideas which can be offered to clients, • Manage external sponsor relationships to a high standard, providing timely communication, key deadlines, and exceptional service., • Build productive relationships with internal and external stakeholders, including strategically important sponsors and customers., • Attend internal project meetings to discuss event performance and plans, deputising for the Project Manager when required. People Leadership & Development • Line manage direct reports, creating structured development plans and providing regular feedback, coaching, appraisals, and training opportunities., • Ensure systems knowledge, technical capability, and operational skills are maintained and developed within the team to deliver best-in-class event experiences., • Take a positive, curious, collaborative approach to team working; this role is an essential cog in the wider team machine and must be occupied by someone who is personable, open to direct feedback, and capable of managing different personalities and abilities concurrently Skills and Experience: • Educated to degree level, or equivalent additional (3 years) experience in event management roles, • Minimum 5 years’ experience in event management, including complex, large-scale, and virtual events., • Proven experience in awards ceremony production and delivery., • Demonstrable people management and line management experience., • Strong budget management and financial reporting capability. Core competencies: • Advanced planning, organisational, and time-management skills, with the ability to manage multiple projects simultaneously., • Excellent interpersonal, communication, and stakeholder management skills., • High level of proficiency in Microsoft Word, Excel, PowerPoint, and Outlook., • Strong analytical and problem-solving abilities, with advanced numeracy and data reporting skills., • Proven ability to use customer insight to enhance event experiences., • Strong negotiation, decision-making, and project leadership capability., • Creative and innovative approach to event design and delivery., • Integrity, leadership, and respect for diverse opinions and working styles., • Comfortable working in a fast-paced environment and an advocate for ongoing change., • Collaborative team player with a strong commitment to customer focus. Personal Attributes: • Organised, tenacious, and committed., • Deadline-driven and results-oriented., • Creative, curious, and proactive, willing to explore new approaches and encourage innovation in others., • Trusted and respected by peers, with strong personal credibility and gravitas., • Flexible, helpful, and adaptable to changing circumstances., • Self-motivated, self-sufficient, and accountable., • Engaging and empathetic, with the ability to challenge constructively at senior levels., • Positive and enthusiastic, inspiring confidence and energy in others., • Calm, professional, and composed under pressure., • Environmentally aware, supporting emap’s commitment to sustainable event delivery., • Passionate about events and creating meaningful, impactful experiences for attendees and clients., • Punctual and reliable for all internal and external meetings. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together, we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days, • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Regional Operations Manager – South East England Location: South East England | Sector: Pharmacy | Reports to: Head of Operations About the Role: We are seeking an experienced and ambitious Regional Operations Manager to lead and grow our high-performing pharmacies across the South East of England. You will drive operational excellence, ensure patient safety, and optimise financial performance, all while developing teams that thrive in a performance-led culture. Purpose: As Regional Operations Manager, you will: • Optimise the financial performance of the Region., • Recruit, develop, and retain high-performing teams. Driving Results • Line manage Area Operations Managers and strategic pharmacies within the Region., • Provide clear direction to ensure business goals are achieved., • Ensure all pharmacies have robust business plans aligned to regional budgets., • Analyse data to drive profitable growth across Rx, services, OTC, and convenience., • Ensure payroll and operational costs are within budget., • Build capable, engaged, and diverse teams through a performance-led culture., • Coach Area Operations Managers, Pharmacy Managers, and their teams to achieve results., • Foster an “own business” mindset within teams while ensuring alignment with corporate standards., • Develop succession plans, recognise and reward success, and address underperformance., • Ensure regulatory, professional, and NHS standards are consistently met., • Lead a culture of continual improvement across the Region., • Align regional business plans with corporate strategy (‘Delivering Well’)., • Monitor customer, people, and compliance measures through performance metrics., • Maintain a strong understanding of the community pharmacy market., • Ensure delivery of business cases for all investment projects., • Significant experience in field or multi-site management., • Pharmacy background highly desirable., • Strong leadership and coaching skills with the ability to adapt your style., • Excellent communication, planning, and organisational skills., • Strong networker and brand ambassador with the ability to build effective external relationships. This is a unique opportunity to shape the future of pharmacy operations in the South East, leading a motivated and high-performing team while making a real impact on patient care. Apply Today: We reserve the right to close this vacancy early, so don’t miss your chance to join our dynamic team.

Head of Operations – Travel Insurance (B2C Distributor) Location: Hybrid (UK-based) Employment Type: Full-time, Permanent Reports To: Managing Director About Us At The True Traveller, we create simple, flexible, and transparent travel insurance for people who love to travel. As a direct-to-consumer intermediary, we partner with leading insurers to give customers confidence and peace of mind—so they can focus on the adventure ahead. We build products that are easy to buy, understandable, and dependable when it matters most. Our culture is grounded in: Hard work, teamwork, customer leadership, data-driven decision-making, individual ownership, commercial discipline, and a passion for continuous improvement. If this resonates with you, we’d love to hear from you. A rare opportunity has arisen to join us as Head of Operations, a key senior leadership role at a pivotal stage of our continued growth. The Role As Head of Operations, you’ll be responsible for the smooth running of our day-to-day operations, from policy processing and partner coordination to customer service performance and compliance oversight. This role is ideal for someone who thrives in a fast-moving, digital-first environment, understands the nuances of regulated financial products, and enjoys improving systems and processes to deliver outstanding customer service. You’ll sit on the Senior Management Team, acting as a partner to Commercial, Product, and Technology, and playing a critical role in managing a high-volume, digital-first insurance business. Key Responsibilities 1. Customer Experience • Ensure our customer service team delivers exceptional, empathetic support to every traveller., • Manage service metrics such as response times, resolution rates, and complaint handling., • Continuously review and enhance the online and post-sale customer journey., • Oversee customer communication materials (emails, FAQs, web content) for clarity and compliance. 2. Operational Management • Oversee daily operational activities — including policy issuance, amendments, cancellations, and refunds., • Monitor service levels and ensure consistent delivery across customer service and administrative functions – including our claims team based in Prague., • Maintain oversight of policy data accuracy, reporting, and reconciliation with insurers and third parties., • Develop and implement process improvements to increase efficiency and reduce errors. 3. Compliance & Regulatory Oversight • Work closely with the Compliance Officer to ensure full FCA and GDPR compliance., • Implement and maintain operational policies and procedures for customer service and sales., • Conduct regular QA and compliance audits on communications and sales processes., • Support training and awareness across teams on regulatory requirements. 4. Partner & Supplier Coordination • Act as the operational liaison for underwriters, claims handlers, and technology partners., • Monitor service level agreements (SLAs) and ensure all partners meet their contractual obligations., • Coordinate operational changes for new products or insurer transitions., • Provide accurate and timely data reporting to partners and management. 5. Systems & Process Optimisation • Oversee the functionality and integrity of the policy administration system (PAS)., • Lead system enhancement projects, integrations, and automation initiatives., • Collaborate with IT or development partners to identify and implement improvements., • Ensure data flow between web, payment, and policy systems is reliable and secure. 6. Leadership & Team Development • Manage, coach, and develop the operations and customer service team., • Foster a culture of accuracy, integrity, and customer focus., • Lead by example and ensure team alignment with company values and regulatory obligations. Skills & Experience Essential: • Experience in operations or service management within an insurance intermediary, ideally travel insurance or another FCA-regulated environment., • Strong understanding of FCA and GDPR requirements., • Experience managing customer service operations or back-office administration teams., • Excellent communication, leadership, and analytical skills., • Comfortable working with data, reporting, and process improvement tools. Desirable: • Familiarity with policy administration systems (PAS) and CRM software., • Experience working with underwriters, claims handlers., • Background in digital or e-commerce environments. What We Offer • Competitive salary and annual bonus based on company performance, • 25 days holiday (plus bank holidays), • Hybrid working (TWT), • Company pension scheme – 5% company contribution, matching to 8%,, • Travel insurance for you and your family, • Private Health Insurance – Aviva Enhanced cover, • The chance to work with a small, friendly team who care deeply about what they do, • Opportunities to develop your career in a growing business About True Traveller True Traveller is a travel insurance intermediary based in Northwest London, close to Kilburn Underground and Brondesbury Overground lines. We’re all passionate about travel and believe totally in customer service above all else. We don’t wear suits or ties, but we are committed to helping our travellers get the best out of their travel experience with the confidence they have the best cover around. We are authorised and regulated by the Financial Conduct Authority.

Company Overview Corinthian Sports is a leading provider of premium sports hospitality experiences, delivering exceptional access to world-class events including Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. Through bespoke packages and exclusive environments such as the Pegasus Lounge, we create outstanding experiences for clients across the UK and internationally. This role will support both Corinthian Sports and our sister company, Corinthian Concierge, helping to develop capability and consistency across both businesses. We are seeking a proactive and driven Sales Training & Development Manager to enhance performance across our Sales, Operations, Marketing, and Finance teams, ensuring employees have the skills, confidence, and support needed to succeed in a fast-paced, high-performance environment. The role is London-based, with regular travel to our Glasgow and Manchester offices to deliver face-to-face training. The Role As Sales Training & Development Manager, you will design, deliver, and continuously improve training programmes across the organisation, with a strong focus on sales excellence, onboarding, and ongoing professional development. You will deliver engaging, high-impact training, coach teams on best practices, and ensure a consistent approach to learning and development across all departments. Reporting to the Director of People, you will work closely with the Sales & Marketing Director and department heads to support a high-performance culture. You will also operate in a train-the-trainer capacity, enabling managers to effectively develop and support their own teams. What You’ll Do Onboarding & Induction • Deliver onboarding for new starters across all commercial teams, • Provide clear training on products, processes, and systems, • Keep induction content updated with department leads Sales Training & Enablement • Train core skills: cold calling, consultative selling, objections, pitching, negotiation, pipeline, • Run refresher sessions and ongoing coaching, • Conduct call listening, floor-walking, and structured feedback, • Support rollout of scripts, pitches, and campaigns Management & Leadership Development • Create and deliver manager development programmes, • Train managers in coaching, communication, and leadership styles, • Equip leaders to run effective 1:1s and performance conversations, • Support emerging leaders in building core people skills Cross-Department Training • Provide training for Operations and Marketing to boost collaboration and product knowledge, • Support Operations & Events with client experience and process training Learning Materials & Content • Produce presentations, guides, workbooks, and e-learning, • Keep materials clear, engaging, and consistent, • Maintain a centralised training library Quality Assurance & Insights • Conduct observations and coaching assessments, • Identify skill gaps using data and feedback, • Report training impact and performance trends to leadership What You’ll Bring • Experience delivering training in a fast-paced sales environment, • Strong understanding of sales processes and telesales techniques, • Hands-on coaching experience (call listening, floor support, behaviour coaching), • Experience developing managers and supporting leadership capability, • Strong facilitation, communication, and presentation skills, • Ability to create clear, engaging content, • Confident using CRM and digital tools (Salesforce) Perks & Benefits At Corinthian, we reward performance and prioritise your wellbeing. Here’s what we offer: • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process.

Newmark is a leading global commercial real estate advisory firm, offering integrated advice across agency, valuation, development, planning and consultancy. We have an opportunity for an influential and experienced Talent Development Manager with a proven track record to join our team. This role will see you designing, delivering, and managing learning and development to support the growth, capability and performance of our people as we integrate, transform and scale our UK and European businesses. This role will have at least one line report and will provide strategic support to the Head of Talent Development, Europe. Key Responsibilities • Talent Development Strategy: Supporting the Head of Talent Development in evolving the overall L&D strategy aligned with business objectives and talent development priorities for our UK and European businesses., • Business Partnering: Working in collaboration with the HR Business partners, be a trusted advisor to leaders and managers across the business, consulting on learning needs, capability gaps, and strategic resource plans across the UK and European business groups., • Partner with HR Business Partners and People Ops to deliver key talent management processes such as performance reviews, goal setting, development planning, and succession discussions ensuring we have a diverse pipeline of talent., • Third party relationships: sourcing and working in partnership with external learning and talent providers to ensure best in class, diverse ideas and perspectives., • Inclusive Learning Design & Delivery: Create engaging, inclusive and bespoke learning content and programmes (face-to-face and digital) for technical, compliance, and leadership development., • Lead the Emerging Talent Development programme for Newmark apprentices and graduates and regularly review our offering to ensure a sector-leading product., • Corporate Induction: Design, lead and facilitate the Corporate Induction programme for the UK and European business., • Coaching and Mentoring: Uses their expertise to coach managers and leaders where appropriate and leads on delivering impactful mentoring solutions., • Compliance & Regulatory learning: Ensure compliance learning is fit for purpose and ensures positive engagement and completion across the business, • Evaluation & Reporting: Proactively gains feedback for the Head of Talent Development and measures the effectiveness of learning interventions and provide insights to improve impact and engagement., • Technology & Innovation: Leverage learning platforms, AI and digital tools to enhance accessibility and engagement. What we are looking for • Proven experience in learning and development within a property, real estate, or consultancy environment is ideal but not essential., • Experience in creating and running apprentice and graduate development programmes