Head coach jobs in NottinghamCreate job alerts

As our Head of Consulting, you will help us to redefine what’s possible in pharma. Your mission, should you choose to accept it, will be to supercharge our growth, using your creativity and commercial nous to broaden and deepen our current areas of practice. This role is ideal for a life sciences leader who can’t stand copy-and-paste consulting and wants to leverage their deep expertise to bring genuinely novel approaches into the world. You’ll be inheriting a talented team committed to delivering deep impact with our clients. There is only one Head of Consulting - and as such we can only settle for the brightest and sharpest of minds. Are you a strategic thinker with a deep curiosity in tomorrow’s biggest healthcare challenges? Are you a problem-solver that doesn’t quite fit into the ‘conventional’ box? Are you excited to lead a global team and contribute your knowledge and experience by working with life sciences clients? If so, we’d love you to apply. Why we exist. There are thousands, maybe even millions, of consulting companies in the world. Only a few are trying to bring something genuinely novel to the world. We believe our company, Impatient Health, is one of them. Our work is exclusively in the pharmaceutical, biotech and medtech industries, which tend to think of themselves as mature and conservative in their approach to risk. We’re here to help them become more ambitious, open-minded and creative - because patients demand it. We help them dream, and then turn those dreams into reality. We are also growing fast. Despite being young (just under 5 years old), we have grown some incredible assets - (i) knowing everyone in the industry, (ii) having an ‘independent’ positioning, and (iii) having a CEO who is known as a disruptor & thought-leader. Because of this, we receive many organic approaches from potential clients who are looking for help on a wide variety of projects. We need someone who can convert this enviable traction into long standing, profitable engagements with a timespan of several years. this could be for you if... • You’ve earned your stripes within Pharma, having spent at least a decade immersing yourself in the industry. You’re clear on what’s broken, what needs to change and how., • You’ve spent at least 7 years in consulting, getting your teeth into a wide range of engagements and touching a different parts of the pharma value chain, • You have demonstrable experience growing a team and a consulting practice, • You know and are a trusted advisor to some of the best minds in the industry, • You’re an experienced, pace-setting leader who invests deeply in your team’s growth and brings out the best in those around you. in addition to the above, some of the qualities you possess are… • You’re impact driven: you want to leave this world better than you found it and our mission gives you chills, • Your standards are sky-high: you understand what genuine innovation looks and feels like and you have a strong track record managing teams who deliver it, • You’re creative: cookie cutter consulting is not your bag. You care deeply about finding the best possible solution for the problem at hand, • Ambiguity excites you: you love turning clarity into chaos and know how to guide teams to solve knotty problems with a clear process, • You’re an engaging facilitator: able to whip up a workshop in a flash and coach others to do the same, • You’re a charismatic communicator: you’re capable of identifying and articulating messages clearly and could inspire a blank wall, • Your commercial acumen is second to none: you’re able to contribute to the overall company strategy and growth, • You’re resilient and relentless: you turn strategy into action and stay accountable to your vision, • You’re independent: you’re most comfortable with a decentralized high trust environment and never wait to be ‘told what to do’, • You have bags of EQ: you’re able to adapt your management style to get the best out of your team. your responsibilities. • Develop and execute a crystal clear strategic vision for our practice, building on our successful offerings and developing new ones which anticipate our client’s needs, • Expand our imprint by growing relationships with existing clients and securing new opportunities, • Own strategic accounts and spot new commercial opportunities aligned with our revenue strategy, • Ensure all of our projects are delivered to the highest possible standards and that we keep raising the bar, • Collaborate closely with our Head of Sales and CEO on Sales and Marketing - driving new business through thought leadership, developing project design methodologies and signing off on project pricing and proposals, • Manage, mentor and expand our diverse, global team of consultants, fostering a high-performance environment that is deeply collaborative and supportive, • Embody and champion our values in everything we do - internally and externally, • Play an integral role within our leadership team, supporting and challenging your peers in equal measure. life at Impatient. Work/Life Balance: We’re all aiming to strike the right work life balance. You'll get together regularly with the UK-based members of our team - while still having the flexibility to work remotely. Ultimately: we care more about outcomes than output. We want you to get the job done in the way that works for you. Craving some sun during winter? You'll be free to work from wherever you're most productive. Learning Opportunities: Your personal development is our collective future success. In addition to dedicated regular time to progressing your career goals, we also offer 'study leave' for if you’re working towards something big - our senior leadership team are here to offer support and guidance for your development. Culture: Remote-first doesn't need to mean distant - we’re a friendly bunch at Impatient and overcompensate for our lack of office with some amazing offsites and moments of connection. We'll make sure you get the face time to form connections with the wider team. Mind, Body & Soul: Stipend of £750 a year for wellness. This annual credit can also be used towards professional development, self-care, or an experience that takes you somewhere new. We also provide extra funds for simply going to visit other members of the team! Employee Wellbeing: We care deeply about our employee's well-being and that’s why we offer mental health support through a partner mental health service which lets you speak to a therapist anytime you need, alongside private healthcare for UK-based employees. What to expect from our hiring process. We’ll always aim to review your application as soon as possible - but as a small team, sometimes it takes longer that we’d like to get in touch with next steps. Here’s what to expect from our interview process: • A 20-25 minute intro call, • A 50 minute skills interview, • 2-3 informal meetings with the wonderful team you'd be working with to help you build context around Impatient and the role., • A take home task, to be presented at a final session with our founders

📈 Who We Are: We're rebuilding the energy transaction system, making it transparent and fair. tem exists to put power back in the hands of people. Today’s wholesale energy market is stacked in favour of the few. It's a product of an age of oil and gas, riddled with markups and middlemen. We’re changing that. Our product, RED™, built on a proprietary pricing engine that bypasses the wholesale market, enables businesses to buy the energy produced by renewable generators directly. That's 100% transparent transactions, ensuring affordable bills and fair compensation, to give every business ownership and control over where their energy comes from. Since launching in 2021, we’ve saved UK businesses and generators over £20 million, powering a growing network of forward-thinking companies, from Pizza Pilgrims to Silverstone. Backed by top-tier VCs such as Atomico and Albion, we’re creating a new category in energy - one that’s local, decentralised, and built on trust. 🏅 The Role We’re hiring a Head of Origination. Your job is to lead and coach originators on both sides of our energy system – business customers and generator customers – and enable the team to originate exceptional deals across direct origination and enterprise by creating the conditions for great work to happen. You’ll lead the team and direction of origination and business development at tem, supporting a team of superstar experts, making execution predictable, high quality, and repeatable as tem scales. You will manage originators across business customers and generator customers, ensuring both motions are structured, predictable, and high quality. You’ll connect structure with commercial judgement across the full journey from first signal to signed contract. You’ll design clean handoffs across sales and customer success, remove friction, and give the team the clarity, tooling and cadence to run high‑trust negotiations with confidence. At tem, People Leaders are coaches, not captains. You’ll raise the bar through talent, cadence and systems that improve decision quality and throughput, rather than relying on individual heroics. You’ll work in lockstep with the relevant domain Expert. The Expert owns domain strategy and trade-offs. You translate that into Origination priorities, execution rhythm, and team capability. The goal is to scale capability, not headcount, as Origination evolves with automation, sharper coaching, and better process. We’re a small team, partnering closely with Partner Sales, Customer Success, Ops, Product and Data. You’ll report to the CGO whilst essentially being the CCO and co-founder’s right hand, leading the scale-up of Origination in the US. Immediate priorities: • Build Origination and Enterprise into a scalable function, and, • Support international expansion at scale. What This Role Isn’t • A traditional ‘head of’ strategy role, • An owner of the vision or domain strategy, • A static role 🚀 Responsibilities • Grow and lead the Origination function by setting clear priorities, operating cadence, and quality standards so the team delivers consistently as tem scales., • Own two parallel origination motions: business customers and generator customers, with clear ownership, playbooks, and review cadence for each., • Be a driving force behind our multi-market expansion, with a near-term focus on the US: institutionalise playbooks, deal reviews, contracting pathways, and approvals so higher-stakes enterprise negotiations are predictable, compliant, and auditable end-to-end., • Calibrate pipeline, forecasting and coaching separately for business-customer origination and generator-customer origination to maximise quality and velocity., • Build a high-performing, innovative and opportunistic, hands-on team. Hire, develop and performance-coach enterprise sellers and originators, raising the hiring bar and progression clarity., • Design and run cross-team interfaces so partner-channel, buy side, sell side, and direct motions run predictably: clear ownership, clean handoffs, escalation paths, SLAs and feedback loops the team uses day to day., • Stand up a signal-to-action machine (not the fixes themselves): capture, synthesise and prioritise commercial signal; assign to Product, Data, Ops or Sales; close the loop so learning compounds., • Partner closely with Customer Success to ensure enterprise handoffs and in-life management enable renewals and expansion without relying on individual heroics., • Uplevel the bench: add senior individual contributors where needed (e.g. E2 originators) to raise close quality for larger deals while maintaining velocity on base-load and SMB direct., • Make progress visible through lightweight dashboards, documentation and recurring review loops that improve decision quality and throughput. Success measures (business and generator customers): • Separate targets for pipeline quality, win rate, and cycle time in each motion., • Predictable forecast accuracy and SLA adherence per motion (handoffs, reviews, approvals)., • Coaching lift evidenced by improved deal quality and artefacts in both motions. 🎯 Requirements Must haves • Proven experience leading origination, business development, enterprise sales or partnerships in a fast-growing environment., • B2B experience and an understanding of the US market is essential., • Strong people leadership: hiring, performance coaching, and building a high bar for quality and pace., • Ability to build operating systems that make great origination work repeatable - clear cadence, roles, handoffs, and feedback loops., • Deep comfort operating across buy side and sell side motions, and across partner channels and direct origination, with strong judgement on where structure matters most., • Strong stakeholder management and influence across Sales, Partnerships, Product, Ops, Data, and domain Experts., • Analytical and practical: turns commercial signal into prioritised, owned work and drives visible progress through the team., • Commercial judgement: consistently improves deal quality, negotiation outcomes, and speed to close through coaching, process, and clarity. Bonus points • Experience in FinTech, payments, or other high-velocity commercial environments with rigorous deal discipline and exceptional coaching culture., • Experience in energy markets., • Background building sales and partnerships operating cadence across multiple motions in parallel., • Experience working with data, tooling, or AI-enabled workflows that improve throughput, forecasting accuracy, and quality control., • Track record improving contracting and negotiation processes without slowing teams down. ✨ Benefits & Perks • Salary aligned to internal benchmarks and reviewed twice a year., • Commission aligned to cumulative team targets., • Stock options so everyone has ownership in our mission., • 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off., • Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons. Home working and wellbeing budgets: • Up to £1,200 or €1,200 per year for your remote setup., • Up to £150 or €150 per month for wellbeing. 🗣️ Interview Process We move fast. Most processes take 2 to 3 weeks from first chat to offer. If you need us to adapt anything, let us know. • Intro call with Talent, 30 minutes., • Hiring Manager interview, 60 minutes., • Skills interview with cross-functional leaders, 60 to 90 minutes, including a practical exercise., • Culture Add interview with leadership stakeholders, 45 minutes. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you. Your unique perspective could be exactly what we’re looking for.

Come and join one of the UK’s largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Business Systems Manager, which will be home based with occasional UK travel to sites and offices. This is a key management role, reporting to the Head of Business Systems, and is responsible for all applications across the organisation, which include on-premise, cloud based, and SaaS products. The Business Systems team compromises of Business System Engineers and Analysts. In addition to this, the team are supported by a range of third-party providers, and management of those relationships will be a key element of the role. This role will support the Head of Business Systems to develop and implement ACG’s IT strategy, which is aligned to the company’s overall strategy. As part of that, you will play a key role in significant projects supporting key areas of the business including Operations and Finance. In addition, you'll need to ensure we get the best out of our current systems, some of which have only recently been implemented, as part of a major technology transformation programme. Building relationships with key stakeholders within the wider IT department and across the organisation will be essential, both to ensure our systems operate in line with the needs of our colleagues, and to provide the platform needed to deliver the organisations vision. *Note, interviews will be conducted face to face for this role. We have numerous locations across the UK that can be made available to reduce the commute where possible. What you'll be working: Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible we can around the needs of the service. Working Monday - Friday 37.5 hours per week What you'll be doing: • Effectively lead and mentor members of the Business Systems Team., • Responsibility for all systems, which will cover areas such as performance, maintenance, availability, upgrades, integration, enhancements, support and licensing., • Develop and maintain strong working relationships with key stakeholders across the organisation, at all levels., • Build and manage relationships with our key suppliers, ensuring appropriate services are being provided, service contacts are being adhered to and that we are making best use of our managed service offerings., • Responsibility for the assessment, development, testing and implementation of new systems, & improvements to existing systems, • Liaise with all parts of the business to gather requirements and design solutions with stakeholders and end users, • Ensure that all system improvements meet business requirements and conform to ACG strategies, • Ensure the business applications meet the Business Continuity requirements, • Establish policies and quality assurance standards for application deployment, customisation, governance and support., • Identify areas for improvement, communicate to senior management & follow through to ensure continual improvement of supported systems, • Ensure that all system improvements meet business requirements and conform to ACG strategies, • Establish close working relationships with the wider IT team., • Develop a personal profile in the external IT healthcare marketplace, to represent the organisation as forward thinking and innovative in all aspects of technology., • Ensure your team are well-trained, well-organised, well-supported and properly supervised and motivated. Responsible for their performance management, training and development., • Manage staff appraisals and input into annual salary reviews., • Develop, coach and mentor direct reports within your function., • Be inclusive, collaborative and ensure a team ethic which promotes openness without judgement., • Foster key internal relationships with Management of the Business Systems team, Head of Business Systems, wider IT team, key vendor partnerships, business systems owners and users & the Executive Committee. What you'll have: • Excellent track record of implementing and supporting a broad range of systems with an understanding of business risk management., • Understanding of the need to deliver systems and services in line with the needs of the users., • Articulate communication/presentation skills, including the ability to translate technical/security issues, to business users, direct reports and influence senior management., • Able to build effective relationships and network across the group and externally with vendors and sector contacts., • Possesses a high degree of technical fluency and able to demonstrate and communicate the practical application of this competence., • Strong vendor management skills., • Excellent project management skills., • Ability to work effectively in an environment where there are several competing pressures., • Self-motivated, willingness to take on challenges and adaptability to change and manage changing priorities., • Able to demonstrate excellent client/customer facing skills, with a good understanding of general business needs and service delivery., • Able to work under pressure to tight deadlines or targets and can adapt to differing demands; prioritising tasks, where appropriate., • Methodical approach to work, with a strong focus on accuracy and quality., • Understands the need for documentation and well-defined procedures. Technical Skill requirements: • Healthcare ERP systems, • Scheduling systems, • Office applications What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Active Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits

New role subject to consultation Contract type: Permanent Hours: Full-time , 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact Are you passionate about technology and risk, and enjoy turning complex challenges into practical solutions? We’re looking for a proactive Risk and Compliance Partner to join our First Line Risk team and help drive how we manage technology-related operational and compliance risks across the business. You’ll play a key role in keeping systems, processes, and change initiatives safe, compliant, and resilient, while helping build a strong risk-aware culture. Here’s a taste of what you will be doing as a Risk and Compliance Partner – Technology at Nottingham Building Society: - • Risk Identification & Assessment: Partner with business teams to identify and assess operational and compliance risks, facilitate risk and control self-assessments (RCSAs), and spot enterprise-wide themes., • Control Design & Effectiveness: Support the design, implementation, and monitoring of effective controls, challenge their effectiveness, and recommend improvements., • Incident & Issue Management: Guide teams in escalating and investigating risk incidents, near misses, and compliance breaches, coordinating root cause analysis and remedial actions., • Reporting & Metrics: Assist in producing accurate risk reports and KRIs, providing insights and highlighting emerging risks to senior management., • Policy & Regulatory Compliance: Promote adherence to regulatory requirements and internal policies, embed compliance into daily operations, support audits, and monitor regulatory changes (FCA, PRA, AML, GDPR) to ensure timely implementation., • Culture & Training: Drive a strong risk culture through training and awareness sessions, acting as a trusted advisor on operational risk and compliance., • Change & Project Risk: Assess risks for business changes, system implementations, and new initiatives., • Strong knowledge of regulatory requirements (e.g., Operational Resilience, Business Continuity, Outsourcing & Third-Party Risk, Cybersecurity, Data Management, FCA/PRA rulebooks) and the ability to translate complex regulations into practical, effective operational controls., • Proven experience in risk management, compliance, or governance roles, with confidence in decision-making and influencing senior leaders., • Excellent communication and stakeholder skills, able to simplify complex information, present actionable insights, and coach teams to build risk and compliance capability., • Analytical and detail-oriented mindset, able to identify strategic themes while keeping sight of the bigger picture., • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave., • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations., • For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work., • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers., • A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint., • We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you. We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. About us: - Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our colleagues, communities and members. Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

New role subject to consultation Contract type : Permanent Hours : Full-time, 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact Are you passionate about delivering excellent customer outcomes and driving meaningful change? We’re looking for a Customer Outcomes Manager to lead a specialist team focused on conduct risk, supporting vulnerable customers, and continuing to embed the Consumer Duty across the organisation. In this role, you’ll ensure our customers consistently receive fair, high-quality outcomes while helping the business stay ahead of regulatory expectations. Here’s a taste of what you will be doing as a Customer Outcomes Manager at Nottingham Building Society: - What you’ll do: • Lead a specialist team dedicated to driving fair customer outcomes and embedding a customer-first, risk-aware culture across the business., • Own Quality Assurance (QA) framework and processes and oversee the Training & Competency (T&C) framework, making sure teams have the skills, knowledge, and confidence to deliver consistently excellent customer experiences and good outcomes., • Champion the ongoing embedding of Consumer Duty, ensuring every customer journey reflects fairness, transparency, and high standards., • Drive thematic customer outcome reviews, using insight and data to uncover risks, spot opportunities, and deliver actionable improvements that enhance consistency and quality., • Play a key role in governance as secretariat to the Customer and Conduct Risk Committee (CCRC), helping shape decisions that genuinely put customers first., • Conduct risk expertise: Deep knowledge of Consumer Duty and regulatory conduct standards, with the ability to turn these into practical actions that improve customer outcomes., • Customer outcomes focus: Strong understanding of customer journey evaluation and QA frameworks, using insight to drive fair, compliant, and consistent experiences., • Analytical mindset: Skilled at interpreting data and feedback to spot trends, root causes, and opportunities, informing risk reporting and continuous improvement., • Leadership & influence: Proven ability to lead and coach specialist teams, while building strong relationships and influencing senior stakeholders to embed best practice., • Delivery-driven: Highly organised and detail-focused, able to manage multiple priorities and embed continuous improvement across QA, T&C, and customer outcomes initiatives., • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave., • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations., • For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work., • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers., • A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint., • We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you. We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. About us: - Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our colleagues, communities and members. Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

New role subject to Consultation Contract type: Permanent Hours: Full-time, 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact The Lending Customer Value Lead sits at the heart of our Customer Centre of Excellence, acting as a key voice within their value stream. This hands-on, delivery-focused role turns insight into action, influences strategy and delivery, and partners across teams to ensure every change reflects real customer needs. While they don’t own the product or process, they play a key role in how change lands across the journey, driving outcomes that benefit both customers and the business. Here’s a taste of what you will be doing as a Lending Customer Value Lead at Nottingham Building Society:- Be the Customer in the Room • Represent the customer across design, delivery, and improvement., • Spot key pain points, “moments that matter,” and unmet needs., • Challenge decisions that may impact customer outcomes. Turn Insight into Action • Use research and data to identify issues and drive actionable improvements., • Prioritise changes by customer impact and business value., • Work with transformation teams to ensure delivery reflects customer needs. Drive Customer-Centric Change • Influence design of journeys, propositions, and services., • Advocate for clarity, simplicity, and fairness in processes and communications. Embed and Align CX Principles • Champion CX principles and coach teams on “what good looks like.”, • Ensure consistent application across change and BAU activities. Measure, Track and Align • Define and monitor key customer metrics and outcomes., • Align with key teams on a coordinated roadmap. About you: • Strong knowledge of CX strategy, design thinking, and translating insight into clear, customer-focused recommendations., • Skilled in interpreting research and customer data to inform decisions and drive meaningful change., • Track record in CX, service design, or insight roles, improving journeys and delivering customer-led outcomes; experience in savings/lending and regulatory awareness advantageous., • Excellent stakeholder engagement, able to work across functions, challenge constructively, and build alignment., • Puts customers first, uses evidence to guide decisions, understands business context, and navigates ambiguity with resilience. Reward & Benefits - • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave., • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations., • For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work., • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers., • A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint., • We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you. We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. About us: - Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our colleagues, communities and members. Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

New role subject to Consultation Contract type: Permanent Hours: Full-time, 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact The Savings Customer Value Lead sits at the heart of our Customer Centre of Excellence, acting as a key voice within their value stream. This hands-on, delivery-focused role turns insight into action, influences strategy and delivery, and partners across teams to ensure every change reflects real customer needs. While they don’t own the product or process, they play a key role in how change lands across the journey, driving outcomes that benefit both customers and the business. Here’s a taste of what you will be doing as a Savings Customer Value Lead at Nottingham Building Society:- Be the Customer in the Room • Represent the customer across design, delivery, and improvement., • Spot key pain points, “moments that matter,” and unmet needs., • Challenge decisions that may impact customer outcomes. Turn Insight into Action • Use research and data to identify issues and drive actionable improvements., • Prioritise changes by customer impact and business value., • Work with transformation teams to ensure delivery reflects customer needs. Drive Customer-Centric Change • Influence design of journeys, propositions, and services., • Advocate for clarity, simplicity, and fairness in processes and communications. Embed and Align CX Principles • Champion CX principles and coach teams on “what good looks like.”, • Ensure consistent application across change and BAU activities. Measure, Track and Align • Define and monitor key customer metrics and outcomes., • Align with key teams on a coordinated roadmap. About you: • Strong knowledge of CX strategy, design thinking, and translating insight into clear, customer-focused recommendations., • Skilled in interpreting research and customer data to inform decisions and drive meaningful change., • Track record in CX, service design, or insight roles, improving journeys and delivering customer-led outcomes; experience in savings/lending and regulatory awareness advantageous., • Excellent stakeholder engagement, able to work across functions, challenge constructively, and build alignment., • Puts customers first, uses evidence to guide decisions, understands business context, and navigates ambiguity with resilience. Reward & Benefits - • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave., • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations., • For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work., • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers., • A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint., • We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you. We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. About us: - Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our colleagues, communities and members. Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

New role subject to consultation Contract type : Permanent Hours: Full-time , 35 hours Location : Head Office, Nottingham (Hybrid working, minimum 2 days per week) Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact We’re building a new First Line Risk & Compliance team — and we need an inspiring Senior Manager to help shape it from the ground up. You'll lead and develop a small team, guide how we embed strong risk behaviours across the organisation, and play a pivotal role in creating a confident, empowered first line that truly owns and manages its risks. If you thrive on influencing culture, supporting leaders, and turning complexity into clarity, this is an opportunity to make a real, visible impact. Here’s a taste of what you will be doing as a Senior Risk and Compliance Manager at Nottingham Building Society: - • Leading and developing a high-performing first line risk & compliance team, shaping capability, confidence and culture., • Acting as a trusted advisor to senior leaders, helping them understand risks, make well-informed decisions, and role-model strong risk behaviours., • Driving the establishment and maturity of the new First Line Risk & Compliance function, ensuring clear roles, proactive engagement, and effective ways of working., • Turning complex regulatory requirements into simple, practical guidance that helps the business operate safely without slowing it down., • Championing a strong, consistent risk culture — supporting teams across the organisation to own their risks, strengthen controls and learn from issues., • Leading insight-driven risk reporting that brings clarity, highlights themes, and strengthens governance., • Guiding incident and issue management, ensuring high-quality root cause analysis and a focus on continuous improvement., • Supporting major change and transformation programmes to ensure risks are understood early and managed well., • Strong knowledge of financial services regulatory requirements, with the ability to translate complex rules into practical, business-ready controls that genuinely help the business operate confidently and safely., • Proven leadership experience — able to develop talent, shape a new team, and foster a positive, proactive risk culture rooted in partnership rather than policing., • Outstanding stakeholder and relationship skills, with the credibility to influence senior leaders, coach teams, and build trusted, collaborative partnerships across the organisation., • A strategic mindset with strong attention to detail, able to spot patterns, themes and emerging risks, then turn insights into actions teams can actually use., • A calm, solutions-focused approach, especially during incidents or high-stakes decisions, bringing clarity and confidence to complex situations., • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Car Allowance, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave., • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations., • For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work., • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers., • A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint., • We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you. We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Contract type: Fixed Term Contract 12 months Hours: Full-time, 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Salary: Up to £60,000 depending on experience. Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact Are you passionate about shaping an exceptional colleague experience? We are looking for a dynamic HR Manager to lead and enhance the entire employee journey, from onboarding to everyday engagement on a 12 month fixed term contract to cover Maternity. In this pivotal role, you will ensure smooth and efficient people operations, uphold strong governance, and provide practical, hands-on support to colleagues. You will be at the heart of creating a positive and consistent workplace culture, driving engagement through robust processes, effective coaching, and innovative systems. Extensive experience in managing complex employee relations matters is essential, as you will play a key role in guiding and supporting leaders through sensitive and challenging situations. You will also support the organisation in preparing for and implementing changes linked to the upcoming Employment Rights Bill. If you thrive on making a real impact and enjoy working in a collaborative environment, this is your opportunity to lead change and inspire excellence. Here’s a taste of what you will be doing as an Interim HR Manager at Nottingham Building Society: • Lead People Operations: Coach and develop the team to deliver high-quality, timely, and consistent advice., • Improve Processes: Continuously review and enhance core People Operations processes to ensure efficiency, compliance, and a people-first approach., • Manage Employee Relations: Oversee all ER activity, acting as the escalation point for complex cases and ensuring fair, timely resolutions., • Develop ER Capability : Coach the team on best practice and provide insightful management information on trends and risks., • Ensure Compliance: Drive the review and implementation of legislative changes, including supporting the organisation through the upcoming Employment Rights Bill., • Maintain Policies: Keep documentation, policies, and records accurate, modern, inclusive, and aligned with HR best practice and company values., • HR Leadership: Proven experience leading HR teams and advisory functions across people operations, employee relations, and policy., • Employment Law Expertise: Strong knowledge of UK employment law and HR best practice, with extensive experience in ER case management., • Systems and Data Skills: Confident using HR platforms, influencing system design, and leveraging data for insight and decision-making., • Process Improvement: Track record of simplifying HR processes, driving automation, and enhancing colleague experience., • Communication and Influence: Excellent written and verbal skills, able to translate complex information into clear, practical guidance., • Change and Collaboration: Skilled in leading change, building strong partnerships, and fostering an inclusive, people-first culture., • Competitive Package : Fair salary benchmarked against market data, annual discretionary bonus, and 29 days holiday plus bank holidays., • Health & Wellbeing : Access to Medicash healthcare, mental health first aiders, and a suite of wellbeing resources to support you inside and outside of work., • Work-Life Balance : 35-hour working week for full-time roles, with flexibility to help you perform at your best., • Career Growth : Ongoing personal and professional development, we’ll support your ambitions and help you grow your potential., • Inclusive Culture : Be part of a friendly, values-led team that genuinely cares about doing the right thing for colleagues and customers., • Giving Back : Use two paid volunteering days each year to support causes close to your heart, through our Samuel Fox Foundation., • Sustainability Focus : Join a business committed to reducing its carbon footprint and making a positive impact on the environment. We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

New role subject to consultation Contract type: Permanent Hours: Full-time, 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact Do you thrive on helping teams manage risk while driving customer-focused outcomes? We’re looking for a proactive Risk and Compliance Partner to join our First Line Risk team and support the Customer and Savings functions. In this role, you’ll help ensure our products, processes, and services are safe, compliant, and resilient, while building a strong risk-aware culture across the business. Here’s a taste of what you will be doing as a Risk and Compliance Partner – Customer & Savings at Nottingham Building Society: - • Risk Identification & Assessment: Partner with business teams to identify and assess operational and compliance risks, facilitate risk and control self-assessments (RCSAs), and spot enterprise-wide themes., • Control Design & Effectiveness: Support the design, implementation, and monitoring of effective controls, challenge their effectiveness, and recommend improvements., • Incident & Issue Management: Guide teams in escalating and investigating risk incidents, near misses, and compliance breaches, coordinating root cause analysis and remedial actions., • Reporting & Metrics: Assist in producing accurate risk reports and KRIs, providing insights and highlighting emerging risks to senior management., • Policy & Regulatory Compliance: Promote adherence to regulatory requirements and internal policies, embed compliance into daily operations, support audits, and monitor regulatory changes (FCA, PRA, AML, GDPR) to ensure timely implementation., • Culture & Training: Drive a strong risk culture through training and awareness sessions, acting as a trusted advisor on operational risk and compliance., • Change & Project Risk: Assess risks for business changes, system implementations, and new initiatives., • Strong knowledge of regulatory requirements relevant to Customer & Savings and the ability to turn complex rules into practical, effective controls., • Proven experience in risk management, compliance, or governance roles , with confidence in decision-making and influencing senior leaders., • Excellent communication and stakeholder skills , able to simplify complex information, present actionable insights, and coach teams to build risk and compliance capability., • Analytical and detail-oriented mindset , able to identify strategic themes while keeping sight of the bigger picture., • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave., • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations., • For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work., • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers., • A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint., • We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you. We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. About us: - Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our colleagues, communities and members. Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

We are hiring for a Head of Sales / National Sales Manager / National Sales pro right NOW!. Weve already built mature, high-performing sales channels. Lead, coach, and energise a talented, developing sales team.