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Head of Customer & Product Sales Glasgow based (Hybrid work pattern with minimum 3 days office based) £60,000 to £70,000 Permanent, Full-Time Pertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer experiences, driving commercial performance, and inspiring highly engaged teams. If you’re a strategic thinker with a passion for delivering world-class customer journeys, building strong partnerships, and enhancing revenue across multiple channels, this role offers a rare and exciting platform to make a real impact. This is a newly created role and offers the successful incumbent an opportunity to shape the position in their vision. The Opportunity This is far more than a leadership position, it’s a chance to influence culture, champion innovation, and contribute to a customer-first mindset across an entire organisation. You’ll lead passionate teams spanning customer service, commercial sales, contact centres, and customer relations, all while spearheading improvements in CRM-driven customer interactions and digital engagement. You’ll also play a critical role in shaping a modern, data-enabled approach to customer experience, balancing automation with authentic human connection. Key Responsibilities As Head of Customer & Product Sales, you will: • Develop and deliver forward-thinking strategies that elevate customer experience and commercial performance, guided by CRM-driven insights., • Lead, mentor, and inspire multi-disciplinary customer-facing teams to achieve exceptional service standards and commercial targets., • Influence executive decision making by providing strategic recommendations backed by robust data and analytics., • Drive a culture of customer-first thinking, leveraging CRM tools, and exploring emerging technologies like AI, to personalise engagement., • Provide leadership across contact centres, social media, digital support, and customer relations., • Monitor and improve key customer metrics (NPS, CSAT), using insight to drive continuous improvement., • Oversee product performance across B2B, B2C, corporate, trade, and digital channels, supported by the Product Sales Manager., • Manage key commercial partnerships, corporate accounts, and distribution platforms., • Support ancillary revenue strategy, pricing, and campaign management in collaboration with commercial teams., • Champion the effective use and ongoing development of internal CRM systems, HubSpot experience is a strong advantage., • Lead on escalations, complaint resolution, and PR-sensitive cases with professionalism and care., • Proactively challenge and improve processes, encouraging collaborative working with operations teams to enhance the overall customer journey., • Ensure compliance, brand alignment, and quality across all customer interactions. Skills & Experience Required We’re looking for someone with: • Senior leadership experience within a business to consumer, customer-centric, commercially driven sector., • Strong commercial acumen and a track record of delivering measurable revenue growth., • Deep understanding of customer journey design, customer support operations, and CRM integration., • Experience with CRM platforms - HubSpot experience is a significant advantage., • Knowledge of GDS platforms, distribution channels, and digital product environments., • A passion for continuous improvement, innovation, and future-fit tools including AI, automation, and advanced analytics., • Exceptional communication, stakeholder management, and relationship-building skills., • A resilient, collaborative mindset with the confidence to lead strategic change., • An authentic leadership style with the ability to coach, develop and engage direct reports across teams. Who You Are You’re a people-focused leader who balances strategy with empathy. Someone who brings energy, curiosity, and credibility while fostering a supportive, high-performing culture. You enjoy exploring new technologies, embrace innovation, and bring a forward-thinking approach to engagement, sales, and service design. This is an opportunity to: • Shape the customer and product strategy for a hugely respected brand in a dynamic, fast-moving sector., • Lead talented teams who care deeply about delivering excellent service., • Play a senior role with genuine influence and visibility., • Drive impactful change that enhances customer loyalty, revenue growth, and brand reputation. Apply Now If you’re ready to bring your leadership, commercial insight, and customer centric mindset to a high impact role, we’d love to hear from you. Please submit your CV or contact Pertemps for a confidential discussion. Pertemps are retained recruitment partners for this role. All third party, direct or agency submissions will be sent to Pertemps for inclusion in the interview process.

As our Head of Consulting, you will help us to redefine what’s possible in pharma. Your mission, should you choose to accept it, will be to supercharge our growth, using your creativity and commercial nous to broaden and deepen our current areas of practice. This role is ideal for a life sciences leader who can’t stand copy-and-paste consulting and wants to leverage their deep expertise to bring genuinely novel approaches into the world. You’ll be inheriting a talented team committed to delivering deep impact with our clients. There is only one Head of Consulting - and as such we can only settle for the brightest and sharpest of minds. Are you a strategic thinker with a deep curiosity in tomorrow’s biggest healthcare challenges? Are you a problem-solver that doesn’t quite fit into the ‘conventional’ box? Are you excited to lead a global team and contribute your knowledge and experience by working with life sciences clients? If so, we’d love you to apply. Why we exist. There are thousands, maybe even millions, of consulting companies in the world. Only a few are trying to bring something genuinely novel to the world. We believe our company, Impatient Health, is one of them. Our work is exclusively in the pharmaceutical, biotech and medtech industries, which tend to think of themselves as mature and conservative in their approach to risk. We’re here to help them become more ambitious, open-minded and creative - because patients demand it. We help them dream, and then turn those dreams into reality. We are also growing fast. Despite being young (just under 5 years old), we have grown some incredible assets - (i) knowing everyone in the industry, (ii) having an ‘independent’ positioning, and (iii) having a CEO who is known as a disruptor & thought-leader. Because of this, we receive many organic approaches from potential clients who are looking for help on a wide variety of projects. We need someone who can convert this enviable traction into long standing, profitable engagements with a timespan of several years. this could be for you if... • You’ve earned your stripes within Pharma, having spent at least a decade immersing yourself in the industry. You’re clear on what’s broken, what needs to change and how., • You’ve spent at least 7 years in consulting, getting your teeth into a wide range of engagements and touching a different parts of the pharma value chain, • You have demonstrable experience growing a team and a consulting practice, • You know and are a trusted advisor to some of the best minds in the industry, • You’re an experienced, pace-setting leader who invests deeply in your team’s growth and brings out the best in those around you. in addition to the above, some of the qualities you possess are… • You’re impact driven: you want to leave this world better than you found it and our mission gives you chills, • Your standards are sky-high: you understand what genuine innovation looks and feels like and you have a strong track record managing teams who deliver it, • You’re creative: cookie cutter consulting is not your bag. You care deeply about finding the best possible solution for the problem at hand, • Ambiguity excites you: you love turning clarity into chaos and know how to guide teams to solve knotty problems with a clear process, • You’re an engaging facilitator: able to whip up a workshop in a flash and coach others to do the same, • You’re a charismatic communicator: you’re capable of identifying and articulating messages clearly and could inspire a blank wall, • Your commercial acumen is second to none: you’re able to contribute to the overall company strategy and growth, • You’re resilient and relentless: you turn strategy into action and stay accountable to your vision, • You’re independent: you’re most comfortable with a decentralized high trust environment and never wait to be ‘told what to do’, • You have bags of EQ: you’re able to adapt your management style to get the best out of your team. your responsibilities. • Develop and execute a crystal clear strategic vision for our practice, building on our successful offerings and developing new ones which anticipate our client’s needs, • Expand our imprint by growing relationships with existing clients and securing new opportunities, • Own strategic accounts and spot new commercial opportunities aligned with our revenue strategy, • Ensure all of our projects are delivered to the highest possible standards and that we keep raising the bar, • Collaborate closely with our Head of Sales and CEO on Sales and Marketing - driving new business through thought leadership, developing project design methodologies and signing off on project pricing and proposals, • Manage, mentor and expand our diverse, global team of consultants, fostering a high-performance environment that is deeply collaborative and supportive, • Embody and champion our values in everything we do - internally and externally, • Play an integral role within our leadership team, supporting and challenging your peers in equal measure. life at Impatient. Work/Life Balance: We’re all aiming to strike the right work life balance. You'll get together regularly with the UK-based members of our team - while still having the flexibility to work remotely. Ultimately: we care more about outcomes than output. We want you to get the job done in the way that works for you. Craving some sun during winter? You'll be free to work from wherever you're most productive. Learning Opportunities: Your personal development is our collective future success. In addition to dedicated regular time to progressing your career goals, we also offer 'study leave' for if you’re working towards something big - our senior leadership team are here to offer support and guidance for your development. Culture: Remote-first doesn't need to mean distant - we’re a friendly bunch at Impatient and overcompensate for our lack of office with some amazing offsites and moments of connection. We'll make sure you get the face time to form connections with the wider team. Mind, Body & Soul: Stipend of £750 a year for wellness. This annual credit can also be used towards professional development, self-care, or an experience that takes you somewhere new. We also provide extra funds for simply going to visit other members of the team! Employee Wellbeing: We care deeply about our employee's well-being and that’s why we offer mental health support through a partner mental health service which lets you speak to a therapist anytime you need, alongside private healthcare for UK-based employees. What to expect from our hiring process. We’ll always aim to review your application as soon as possible - but as a small team, sometimes it takes longer that we’d like to get in touch with next steps. Here’s what to expect from our interview process: • A 20-25 minute intro call, • A 50 minute skills interview, • 2-3 informal meetings with the wonderful team you'd be working with to help you build context around Impatient and the role., • A take home task, to be presented at a final session with our founders

📈 Who We Are: We're rebuilding the energy transaction system, making it transparent and fair. tem exists to put power back in the hands of people. Today’s wholesale energy market is stacked in favour of the few. It's a product of an age of oil and gas, riddled with markups and middlemen. We’re changing that. Our product, RED™, built on a proprietary pricing engine that bypasses the wholesale market, enables businesses to buy the energy produced by renewable generators directly. That's 100% transparent transactions, ensuring affordable bills and fair compensation, to give every business ownership and control over where their energy comes from. Since launching in 2021, we’ve saved UK businesses and generators over £20 million, powering a growing network of forward-thinking companies, from Pizza Pilgrims to Silverstone. Backed by top-tier VCs such as Atomico and Albion, we’re creating a new category in energy - one that’s local, decentralised, and built on trust. 🏅 The Role We’re hiring a Head of Origination. Your job is to lead and coach originators on both sides of our energy system – business customers and generator customers – and enable the team to originate exceptional deals across direct origination and enterprise by creating the conditions for great work to happen. You’ll lead the team and direction of origination and business development at tem, supporting a team of superstar experts, making execution predictable, high quality, and repeatable as tem scales. You will manage originators across business customers and generator customers, ensuring both motions are structured, predictable, and high quality. You’ll connect structure with commercial judgement across the full journey from first signal to signed contract. You’ll design clean handoffs across sales and customer success, remove friction, and give the team the clarity, tooling and cadence to run high‑trust negotiations with confidence. At tem, People Leaders are coaches, not captains. You’ll raise the bar through talent, cadence and systems that improve decision quality and throughput, rather than relying on individual heroics. You’ll work in lockstep with the relevant domain Expert. The Expert owns domain strategy and trade-offs. You translate that into Origination priorities, execution rhythm, and team capability. The goal is to scale capability, not headcount, as Origination evolves with automation, sharper coaching, and better process. We’re a small team, partnering closely with Partner Sales, Customer Success, Ops, Product and Data. You’ll report to the CGO whilst essentially being the CCO and co-founder’s right hand, leading the scale-up of Origination in the US. Immediate priorities: • Build Origination and Enterprise into a scalable function, and, • Support international expansion at scale. What This Role Isn’t • A traditional ‘head of’ strategy role, • An owner of the vision or domain strategy, • A static role 🚀 Responsibilities • Grow and lead the Origination function by setting clear priorities, operating cadence, and quality standards so the team delivers consistently as tem scales., • Own two parallel origination motions: business customers and generator customers, with clear ownership, playbooks, and review cadence for each., • Be a driving force behind our multi-market expansion, with a near-term focus on the US: institutionalise playbooks, deal reviews, contracting pathways, and approvals so higher-stakes enterprise negotiations are predictable, compliant, and auditable end-to-end., • Calibrate pipeline, forecasting and coaching separately for business-customer origination and generator-customer origination to maximise quality and velocity., • Build a high-performing, innovative and opportunistic, hands-on team. Hire, develop and performance-coach enterprise sellers and originators, raising the hiring bar and progression clarity., • Design and run cross-team interfaces so partner-channel, buy side, sell side, and direct motions run predictably: clear ownership, clean handoffs, escalation paths, SLAs and feedback loops the team uses day to day., • Stand up a signal-to-action machine (not the fixes themselves): capture, synthesise and prioritise commercial signal; assign to Product, Data, Ops or Sales; close the loop so learning compounds., • Partner closely with Customer Success to ensure enterprise handoffs and in-life management enable renewals and expansion without relying on individual heroics., • Uplevel the bench: add senior individual contributors where needed (e.g. E2 originators) to raise close quality for larger deals while maintaining velocity on base-load and SMB direct., • Make progress visible through lightweight dashboards, documentation and recurring review loops that improve decision quality and throughput. Success measures (business and generator customers): • Separate targets for pipeline quality, win rate, and cycle time in each motion., • Predictable forecast accuracy and SLA adherence per motion (handoffs, reviews, approvals)., • Coaching lift evidenced by improved deal quality and artefacts in both motions. 🎯 Requirements Must haves • Proven experience leading origination, business development, enterprise sales or partnerships in a fast-growing environment., • B2B experience and an understanding of the US market is essential., • Strong people leadership: hiring, performance coaching, and building a high bar for quality and pace., • Ability to build operating systems that make great origination work repeatable - clear cadence, roles, handoffs, and feedback loops., • Deep comfort operating across buy side and sell side motions, and across partner channels and direct origination, with strong judgement on where structure matters most., • Strong stakeholder management and influence across Sales, Partnerships, Product, Ops, Data, and domain Experts., • Analytical and practical: turns commercial signal into prioritised, owned work and drives visible progress through the team., • Commercial judgement: consistently improves deal quality, negotiation outcomes, and speed to close through coaching, process, and clarity. Bonus points • Experience in FinTech, payments, or other high-velocity commercial environments with rigorous deal discipline and exceptional coaching culture., • Experience in energy markets., • Background building sales and partnerships operating cadence across multiple motions in parallel., • Experience working with data, tooling, or AI-enabled workflows that improve throughput, forecasting accuracy, and quality control., • Track record improving contracting and negotiation processes without slowing teams down. ✨ Benefits & Perks • Salary aligned to internal benchmarks and reviewed twice a year., • Commission aligned to cumulative team targets., • Stock options so everyone has ownership in our mission., • 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off., • Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons. Home working and wellbeing budgets: • Up to £1,200 or €1,200 per year for your remote setup., • Up to £150 or €150 per month for wellbeing. 🗣️ Interview Process We move fast. Most processes take 2 to 3 weeks from first chat to offer. If you need us to adapt anything, let us know. • Intro call with Talent, 30 minutes., • Hiring Manager interview, 60 minutes., • Skills interview with cross-functional leaders, 60 to 90 minutes, including a practical exercise., • Culture Add interview with leadership stakeholders, 45 minutes. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you. Your unique perspective could be exactly what we’re looking for.

Creating a welcoming environment in the store to provide a unique shopping experience to our consumers. Providing insights for an optimized positioning of the store in the local region. Ensuring that the store complies with all NIKE standards and guidelines.

Lead Process Engineer - Waste Water As an integral part of the delivery of both our existing portfolio of high profile projects and our strategic high value Design and Build Framework, you will have the platform and opportunity to really grow your career in the Water Industry. Working alongside Head of Discipline and Process Engineering Director, as the Process Lead for our Jacobs Framework team you will facilitate and promote the optimisation of the process engineering function of a the Framework programme. As the key point of contact across stakeholders, including: Customer, Design and Engineering; you will collaborate cross-porogramme to design, develop and implement intiatives focussed on new methodologies, technical solutions, outputs and services across the Design, Build, Systems Integration, Process Improvement and Asset Managegement of Waste and Clean Water CAPEX programmes. As the key interface across multi disciplinary teams in this role your remit will include: • Project Manage multi-disciplined teams, delivering excellence for our clients across all phases of a project lifecycle., • Lead cross functional innovative Engineering and Technology initiatives, indentifying and delivering opportunities to maximise Client value., • Foster a partnership working relationship with Clients, Partners and Stakeholders., • Facilitate the development of process flow diagrams and layout plans., • Coordinate the selection of appropriate treatment technologies (e.g., MBR, SBR)., • Develop and implement corrective actions to restore optimal performance., • Identify and disseminate key information and across varying audiences, • Mentor, coach and support both the skills and career development of colleagues and peers. We are eager to hear from problem solvers, solutions driven proactive candidates who have a background in:, • Leading multi-disciplinary design teams in the Water sector., • Water and/or wastewater networks ., • Water and/or wastewater treatment plant., • Mass water conveyance., • Heat transfer., • Bioresource., • Project Engineering/Management, • Waste to Energy A Masters Degree or equivalent in Chemical or Environmental Engineering and Chartered Status (CEng) with a recognised Professional Institute, would be beneficial. #LI-NM1 Warrington|Cheshire|United Kingdom Manchester|Greater Manchester|United Kingdom Newcastle Upon Tyne|Tyne and Wear|United Kingdom Leeds|West Yorkshire|United Kingdom Glasgow|Lanarkshire|United Kingdom London|Greater London|United Kingdom London|Greater London|United Kingdom Chemical Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at ___. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our ___. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit ___ to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via ___.

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed term contract position. What you'll do: • Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business., • Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team., • Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices., • Work with our Architects and Principal Engineers on new tech choices and architecture evolution., • Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD., • A deep love of technology with a customer centric approach!, • A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things., • A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key)., • Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS., • Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach., • You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • 1st stage: 1 hour interview with our Head of Technology, • 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions., • 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager., • Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work., • And much more; See a full overview of our benefits here ___ We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

As a Talent Partner you will have proven track background of working in-house with the ability of head hunting the best Talent to the intertek brand.You will have a professional approach when representing the HR Talent team and coach hiring managers to take each candidate on the best candidate exper

CCO, Head of Commercial, GTM Team (New Markets Marketing Managers, DSA Marketing Manager, Product Delivery). Line manage and coach the New Markets Marketing Managers, and DSA Marketing Manager, ensuring clarity of ownership, high performance, and professional growth. GTM function (New Markets Market