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Head of Lead Generation Call Centre \nDerby - Office Based \nSalary Negotiable + Bonus Scheme | Permanent \n\nSF Partners are working exclusively with a fast-growing legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a Head of Lead Generation Call Centre. \n\nThis is a senior leadership role responsible for a 35-person outbound contact centre that drives appointments into the firm's branch network. The function works warm, high-intent data sets including existing clients and acquired will-bank customers, making this a high-volume but quality-led outbound environment. \n\nReporting into the COO, the successful candidate will own the performance, strategy, and leadership of the entire lead generation operation, with accountability for conversion, productivity, data quality, and customer engagement outcomes. \n\nThe Opportunity \n\nThis is a key operational and commercial leadership role within the business, sitting at the heart of the growth engine. The successful candidate will be responsible for ensuring the contact centre consistently converts high-quality leads into booked and attended appointments, while improving efficiency, reducing attrition, and strengthening overall team performance. \n\nThis role requires a visible, hands-on leader who is confident operating on the sales floor, coaching teams directly, and driving performance through data-led decision making. \n\nKey Responsibilities\n\nCommercial Performance & Sales Leadership\nLead a 35-person outbound contact centre operation including Managers and Team Leaders\nOwn core KPIs including contact rates, appointments booked, booked-to-sat ratio, and cost per acquisition\nDrive daily performance across the sales floor through coaching, feedback, and live management\nAnalyse performance data and implement immediate improvements where required\nEmbed a high-performance, compliant, and customer-focused sales culture\nLead Strategy & Data Ownership\nOwn the end-to-end outbound lead strategy across all customer and will-bank data sets\nDefine call prioritisation, segmentation, and campaign sequencing\nLead data cleansing initiatives to improve contactability and conversion rates\nMonitor and report on lead quality metrics and pipeline performance\nContinuously improve data integrity and campaign effectiveness\nCapacity Planning & Operational Alignment\nWork closely with the wider branch network to align appointment flow with advisor capacity\nForecast demand and manage outbound capacity planning across teams and shifts\nEnsure efficient use of dialler systems, workforce planning tools, and resource allocation\nBalance supply and demand to optimise booked and attended appointment volumes\nLeadership & Team Development\nLead, coach, and develop the Call Centre Manager and Team Leaders\nBuild strong progression pathways across the contact centre structure\nReduce attrition and sickness through improved engagement and leadership visibility\nManage performance consistently, fairly, and proactively\nCreate a strong culture of accountability, ownership, and development\nAbout You \n\nWe are keen to speak with candidates who have: \n\nProven experience leading a high-volume outbound contact centre (30+ FTE)\nStrong track record of delivering against sales and performance KPIs\nHands-on leadership style with experience coaching teams and managers\nStrong commercial and analytical capability with a data-led mindset\nExperience improving conversion rates, contactability, or operational efficiency\nBackground in regulated, sales-led, or high-volume environments (legal, financial services, insurance, utilities, telecoms etc.) advantageous\nStrong understanding of CRM, dialler systems, and workforce planning tools\nPackage\n\nSalary: Negotiable\nPerformance-related bonus scheme\nOTE available subject to performance\nCareer progression within a growing and evolving business\nOffice-based role in Derby HQ\nSenior leadership visibility and influence across the organisation\nApply for a confidential discussion regarding this opportunity, please contact SF Partners directly

National Head of Branch Network \nWills & LPAs | 10 Branches | c.55 FTE \nSalary Negotiable + Bonus Scheme | Permanent \n\nSF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. \n\nThis is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. \n\nReporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. \n\nThe Opportunity \n\nThis is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. \n\nThe National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. \n\nThis is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. \n\nKey Responsibilities\n\nCommercial Performance & Network Leadership\nOwn the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve\nDeliver and manage branch-level scorecards aligned to commercial and quality outcomes\nDrive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance\nReport monthly performance against EBITDA and network KPIs to the COO and executive team\nLeadership of Branch Managers\nLead, coach, and develop 8 Branch Managers as accountable site leaders\nRecruit and onboard missing Branch Managers as a priority deliverable\nEstablish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning\nBuild a strong leadership pipeline and succession plan across the branch network\nSet clear expectations for performance, standards, and accountability\nOperating Model & Customer Experience\nDefine and embed a consistent branch operating model across all sites\nOversee customer journey standards, appointment handling, and service delivery\nMaintain the balance between branch-based and home appointments\nDrive local market performance and support branch-level growth initiatives\nEnsure high-quality customer experience and compliance with regulatory standards\nCapacity Planning & Call Centre Partnership\nWork in close partnership with the Head of Lead Generation Call Centre\nCo-own the "Booked : Instruct" metric across the organisation\nAlign appointment demand with advisor capacity across all branches\nParticipate in weekly forecasting and capacity planning reviews\nEnsure efficient scheduling and utilisation of Legal Advisor capacity\nEstate, Growth & Operational Development\nOwn branch estate strategy including openings, closures, relocations, and acquisitions\nSupport the launch and performance of flagship and new sites (including Manchester)\nOversee integration of acquired will-banks and customer portfolios\nWork with Property, Finance, and Operations teams on expansion strategy\nDrive continuous improvement across the operating model\nCompliance & Governance Partnership\nOperate within the regulatory framework set by Supervision, Compliance, and Complaints teams\nEnsure consistent adherence to data protection, safeguarding, and regulatory standards\nEmbed compliance as part of day-to-day branch performance and leadership behaviour\nMaintain high standards of audit readiness and operational discipline\nAbout You \n\nWe are keen to speak with candidates who have: \n\nProven experience leading a multi-site branch or regional network (ideally 8+ locations)\nStrong track record of managing managers and leading through a leadership layer\nCommercially driven mindset with clear P&L or EBITDA accountability\nExperience delivering sales or conversion growth across a distributed network\nStrong coaching and leadership capability with a focus on performance improvement\nExperience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors\nWillingness to be highly field-based and spend significant time in branches\nPackage\n\nSalary: Negotiable\nPerformance-related bonus scheme (EBITDA and balanced scorecard based)\nIndicative OTE available subject to structure\nSenior national leadership role with strategic influence\nField-based position (UK-wide, HQ Derby)\n\nApply \n\nFor a confidential discussion regarding this opportunity, please contact SF Partners directly

We’re hiring a Senior Digital Marketer to lead and scale our client's direct-to-consumer digital activity across Europe. Based in Germany or the UK, you’ll take ownership of digital performance in key European markets - driving sales growth, improving brand visibility, and leading a remote team. You’ll be responsible for shaping localised strategies, executing paid digital campaigns (Google Ads, META, TikTok, etc.), and optimising the performance of their websites across the region. Working closely with the Head of Digital Marketing and wider teams based in the UK, you’ll play a key role in building a strong, data-led digital operation across their European markets. What you’ll be doing.. • Own digital performance across European markets, driving sales and brand growth., • Lead, coach, and support a remote team of four Digital Marketing Executives., • Oversee local website content and performance, ensuring effective UX, SEO, and localisation., • Analyse and optimise campaigns and site performance to improve ROI and conversion., • Act as the senior point of contact in Europe, supporting operational tasks such as stock coordination and third-party management as required. What we’re looking for.., • Proven experience in performance marketing and digital strategy, ideally in FMCG, eCommerce or D2C., • Hands-on knowledge and experience of successful Google Ads, META, and other paid media platforms., • Strong analytical mindset and commercial focus., • Experience leading remote teams and delivering results across multiple markets., • Fluency in German and English (written and spoken)., • Comfortable travelling to the UK and within Europe as needed. This is a new, high-impact role offering autonomy, visibility, and the chance to influence a growing brand’s digital presence across Europe. Interested? We’d love to hear from you! Senior Digital Marketer Location: Germany or UK (Remote but will need to be located close to a main airport with regular travel in Europe. If located in the UK - candidates will need to have Right to Work in the UK status) Full-time, Permanent | Reports to: Head of Digital Marketing Manages: 4 Remote Digital Marketing Executives

Job Title: Senior Cloud Engineer Location: Remote, UK Reports to: Head of Cloud & DevOps Work schedule: Mon-Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: The Senior Cloud Engineer will work in the Cloud department that is responsible for for the design, evolution, and operation of VitalHub’s UK cloud platforms and DevOps capabilities. The role will work on infrastructure, deployment pipelines, and operational tooling including designing, implementing, and improving them over time. The role will help ensuring systems are stable, secure, recoverable, and cost-effective across the full product lifecycle. The Cloud department works across all VitalHub’s UK products including working with colleagues around the world. Operating as a Cloud Centre of Excellence to ensure we achieve reliability, scalability, operability and affordability in hosting our products. As a senior the role will also involve mentoring and coaching to impart skills and best practices. Your Responsibilities: • Contribute to the design, evolution, and operation of cloud platforms and DevOps capabilities across the UK product portfolio, covering infrastructure, deployment pipelines, and operational tooling, • Contribute to the technical direction for cloud architecture, including environment structure, network topology, identity and access models, and shared platform services, in alignment with global cloud teams., • Support the development and promotion of standards and reference approaches for infrastructure as code, configuration management, and environment provisioning, ensuring repeatability and auditability., • Design, implement, and improve DevOps practices, including CI/CD pipelines, release and deployment strategies, environment promotion, and change management., • Ensure cloud platforms and CI/CD pipelines are secure and resilient, working with DevSecOps and InfoSec on access controls, secrets management, network security, and pipeline hardening., • Maintain robust foundations for stability and recovery, including disaster recovery strategy, RTO/RPO definitions, runbooks, and regular recovery testing., • Manage cloud cost through informed architectural decisions, capacity planning, scaling strategies, and service selection, using cost data to guide trade-offs rather than enforcing blanket controls. Promote transparency and visibility of cloud costs back into teams working on the products., • Mentor and coach other members of the team to improve their skills and promote best practices., • Work closely with engineering teams to ensure deployment, monitoring, and operational approaches align with application architecture and how systems are built and maintained., • Work collaboratively, explaining technical decisions clearly and bringing teams along through support, guidance, and shared ownership rather than enforcement. Essential Experience: • Experience with developing and maintaining Infrastructure-as-Code (terraform etc.) to a high standard, • Experience with deploying and maintaining workloads in cloud platforms (AWS, Azure), • Comfortable working directly with engineering teams in a collaborative approach, • Experience with DevOps tooling and processes (ci/cd pipelines, observability and reliability), • Networking knowledge Nice to Haves: • Comfortable in working in an environment with variety and sometimes being air dropped into new areas to help with projects/issues, • Experience with containerisation, • Experience with working in the hosting of SaaS applications, • Experience with running cloud at scale, • Able to coach and mentor others to impart skills and best practices, • Working on previous transformation projects (cloud migrations, workload modernisations, DevOps transformations) Our Interview Process: • Initial screening call with the Talent Team, • Virtual interview with the Line Manager – technical and verbal assessment, • Virtual interview with the VP of Engineering & Head of HR What do we offer? • Remote & flexible working, • 25 days holiday plus Bank Holidays, • Support to grow through professional learning & development courses!, • Employee Assistance Programme, • Inclusive approach to Diversity, Equity & Inclusion, • Events – networking and social, • PDP – progression & internal career opportunities, • Death in Service, • Regular training workshops As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

HR Generalist Location: Coventry (Hybrid 2 days after probation) Salary: £29,000–£31,000 Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. The Opportunity The HR Generalist will support the HR Director, Head of HR and other HR members in all HR’s practices and objectives that will provide an employee-oriented high-performance culture within the business. You will be required to perform in all HR functions, including ER, TUPE and Restructure process, HR Admin management, Talent and Performance Management, and rapidly learn to overcome challenges. Reporting directly to the Head of HR and working closely with colleagues to ensure all HR duties are undertaken in accordance with employment law, company policy and ensuring any risk to the business is minimised. What You’ll Be Doing HR duties: • Support, develop and implement all HR related processes and strategies aligned to the business objectives, including clause ER case management., • Support and coach the management team on all people leadership matters, including business change and transformation. Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment., • Partner the management team to project manage organisational and procedural changes within the business area., • Be responsible for all HR management and development (including ER/Case Management, TUPE/Restructuring procedures, recruitment and selection practices, discipline, grievance, mentoring, absence management, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues)., • Monitor, manage and measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales, including clause ER case management for the assigned areas, • Continuously Liaise with Managers to understand their HR requirements, reduce ER cases across all categories, and ensure they are fully informed of the HR objectives to drive the organisation forward., • Keep up to date with HR legislation and provide relevant training as when required, as well as per agreed schedule, • Update the company server with timely, relevant forms, policies and procedures to ensure accessibility for employees at all times., • To facilitate as a mediator when required to try and resolve employee grievances. Admin Related: • End to end TUPE management and related documents preparation (TUPE in /TUPE out), • Support the Recruitment Department with the entire onboarding process including but not limited to, creating and/or managing: Internal ads, offer letter & employment contracts, and arranging induction/onboarding experience, • Carry out Right to Work checks for current employees who’s right to work are due to expire and right to work checks for all new hires., • Maintain records of personnel-related data (payroll, personal information, leaves) in both paper and the database and ensure all employment requirements are met, • Liaise with other departments or functions (payroll, IT, SHEQ etc) when required, • Support the Payroll Department by providing the relevant documentation/information in a timely manner, • Carry out the DBS checks for all and current employees, • Carry out the applications for passes for the Virgin Contract, • Ensure that the Probation Procedure it is being adhered to and all parties involved are following it, • Carry out reference checks for new employees, • Manage the HR inbox in a timely and professional manner, • Produce and submit reports on general HR activity on a monthly basis, • Assist in ad-hoc HR projects, • Ready to perform any ad-hoc HR management related duties instructed by the Head of HR or HR Director. Recruitment duties: • Manage recruitment needs for the company such as in-house advertisement for senior positions., • Creating and continually improving offer letters and contracts of employment, whilst managing the timely distribution of such documents. Training duties: • Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on., • Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives., • Develop and deliver training and communications materials to support learning and development needs., • Ensure training activities meet and integrate with company strategies and policies., • Write and deliver training lessons to continue personal development of Line Managers throughout the company., • Manage the organisation and delivery of company induction sessions, including writing and delivering the presentations., • Maintain the currency of the Training Matrix and share the information company-wide. Officer Responsibilities: • To assist and advise Company managers/directors on HR policy, practice, procedure and issues., • To represent the company in a positive, professional manner at all times. What We’re Looking For • Prioritisation and time management, • Proven track record as a HR generalist, in an HR environment, • Officer/Adviser/Generalist role, • Interpersonal relationships, discretion and confidentiality, • Knowledge of employment law, ER processes, Right to Work and DBS checks, TUPE law and ER practices, • Experience of report writing utilising excel, word and power point, • Ability to communicate at all levels, • Problem solving skills, • Ability to innovate to create and implement continuous, • improvement initiatives, • Experience of designing and writing HR policies, procedures, offers, • and contracts of employment, • Adaptability and flexibility – willing to work on a variety of projects and perform in multiple roles Other Requirements: • Flexibility to work at multiple locations with nation travel involved (up to 2-4 nights per month away from home maybe expected on occasion to meet business requirements), • Excellent IT and Microsoft skills The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (up to 2 days from home following 6 month probation)

E-commerce Senior Account Manager Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. We are looking for someone deeply embedded in the DTC/ecommerce world. You understand: • Performance creative, • Paid social growth, • E-commerce launch cycles, • Creative testing velocity, • Scaling consumer brands, • Retention and revenue conversations, • How fast-moving founders operate You’ve likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them. Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing. We work with over 4,600 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimise athletes’ health, game-day readiness, and performance, as well as in-game tactics. Our solutions include wearable technology, video analytics, scouting, strength and conditioning, education and athlete monitoring solutions, and we are passionate about helping sports organisations at all levels to better scout, recruit, teach, and win. The Senior Business Development Manager role is split between developing new relationships/accounts, and ensuring successful account management of current solutions while upselling and cross selling our full suite of products. The successful candidate will report to the Director, Sales in the UK and work closely with other internal teams such as customer success, support, logistics, sales operations to help coaches, sport scientists and performance analysts turn objective data into valuable athlete insights. • Essential Experience & Skills (Non-Negotiable):, • A minimum of 5+ years of B2B sales experience with a demonstrable track record of exceeding quota in a technology subscription/SaaS model, preferably within the sports technology industry. The successful candidate will need to be able to drive growth in all of Catapult’s products, so varied experience is valued, however applicants with experience in the performance analysis sector are of high interest., • Direct experience selling video analysis, performance data, or adjacent sports technology solutions to elite sports organisations. Must be able to articulate the value of objective data in shaping athlete development and team strategy., • Documented success in developing and executing a territory plan from the ground up, including prospecting, pipeline creation, and closing new logos within the UK elite sports landscape (teams, leagues, federations)., • Exceptional ability to identify, engage, and build consensus with multiple personas within a sports organisation (e.g., Sporting/Technical Directors, Head Coach, Performance Director, Performance Analyst, Head of Sports Science, Head of Technology)., • Expert-level skills in forecasting, contract negotiation, and crafting compelling business proposals that align client objectives with product value., • A genuine passion for sports, combined with a working knowledge of the competitive sports tech landscape and current trends in athlete performance and data utilisation., • Experience and the ability to evidence a high level of discipline in your use of Salesforce or another CRM. What You’ll Need: • A self-motivated, results-driven professional who thrives on identifying new opportunities and building new business., • Personable, energetic and trustworthy persona that creates strong relationships, making customers look forward to working with you., • Strong, existing relationships with decision makers within the UK Football market., • Ability to identify revenue blockers and strategically communicate solutions to leadership., • Experience managing and leveraging relationships with internal teams such as but not limited to; Customer Success, Product & Marketing, to drive predictable revenue and growth., • Experience with design and implementation of a business development strategy, • High level objection handing skills, • The ability to self-motivate and be a leading performer, both commercially and culturally, to influence the performance of others within the team and organization as a whole., • Experience working to and exceeding targets., • A growth mindset and ability to learn fast as our product suite evolves., • Willingness / desire to travel, scheduling regular visits to UK clients in an efficient manner., • Proficient in English written and spoken., • Full UK driving licence. Why Catapult? • We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life., • We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers., • Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability even beyond what it is today., • We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better. Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! While we have access to many exciting opportunities, we also realise that we are here to do a very important job for our customers. As a result, we aim to work with purpose and intention. We look for people that fit our team culture, those who actively contribute and individuals who are excited about what they do. In order to build the future of sports performance, we need the brightest talent in order to do so. If you think you can contribute to the empowering, enjoyable and exciting Catapult environment, then we invite you to apply.

Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 day per month in-office - Hambi Media HQ, Oval, London) Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday Overview: Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth. We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Remote working with 1 day a month in London Head Office.

Company description: Refresco UK Job description: Join Refresco, the worlds largest independent beverage manufacturer, and play a pivotal role in shaping the future of our retail partnerships. This is a high-impact commercial leadership opportunity where youll take full ownership of major customer relationships, drive profitable growth, and influence strategy across branded and private-label portfolios. Working with a talented cross-functional team, youll lead key customer initiatives, champion innovation, and help deliver Refrescos ambitious growth plans in a fast-paced, dynamic FMCG environment. If youre motivated by autonomy, strategic responsibility, and making a visible difference, this is a role where you can truly thrive. Account Controller - Retail Permanent Kegworth, Head Office 38 hours Reward & Benefits Private healthcare to family level Annual bonus and pay reviews An enhanced company pension contribution £7,000 car allowance Hybrid working Early Friday finish to kick-start your weekend 28 days of annual leave plus bank holidays Option to purchase additional leave, increasing your allowance to 31 days plus bank holidays Life assurance coverage Personal healthcare cover, including 24/7 virtual GP access for your family Free eye-care vouchers and discounted glasses Employee referral scheme with bonuses for successful referrals GroceryAid support services offering financial, legal, wellbeing and practical guidance Cheers benefits platform providing discounts, free perks, and wellbeing tools Free onsite parking and discounted products About the role Reporting to the Head of Retail the role is to head up the designated Account/Accounts which involves responsibility for the turnover, volume, management, and coordination of a team of people, ensuring optimum performance, providing customer focus whilst generating sustained and profitable growth, forging stronger business partner relationships. Key Responsibilities of the Account Controller Deliver board-approved annual volume and EBITDA targets across all managed customers, ensuring accurate forecasting, strong customer relationships, and high service levels. Develop and execute strategic plans to drive profitable growth, including branded, own-label, and NPD initiatives from concept to launch. Lead customer account management, including promotional budget control, SKU profitability, trade marketing, and execution of customer-driven projects. Collaborate cross-functionally with Finance, Production, Logistics, Technical, and senior leadership to optimise performance, resolve issues, and support long-term planning. Drive operational excellence by managing product changes, reducing write-offs, improving aged debt, and leading internal and Group-wide project teams. Lead, coach, and develop direct reports while supporting the Head of Sales in delivering the retail channel strategy. About you We would love to hear from you if youre an accomplished National Account Controller or Manager with a proven record in profitable FMCG sales, top-retailer account management, and successful private label NPD delivery. They will excel in communication and influencing, confidently manage challenging conversations, and demonstrate strong project-management skills. Experience across both private label and branded portfolios is essential. Find out more about the Refresco Values here:https://www.refresco.co.uk/uk/about/our-values If you fit this profile and are excited by this opportunity, we would be delighted to hear from you! About Refresco: Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. www.refresco.com. Our drinks on every table. That's the Refresco vision. Were a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and were only just getting started. Were the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether its packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers. Refresco believes that equal opportunity for allis fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process. TPBN1_UKTJ

RESPONSIBLE TO: Director of Cricket RESPONSIBLE FOR: • Womens professional cricket, • Womens Head Coach and Performance Staff, • Player Pathway (EPP/CAG Programmes), • Cricket Operations (Women & Girls Programme), • Line management of Head of SSM We are Trent Bridge a cricket ground of global repute, proudly established in 1838 and recognised around the world as one of the sports most iconic venues. Steeped in a rich and illustrious history, we are custodians of generations of cricketing excellence, unforgettable moments, and a deep-rooted connection to the game. Our continued success is driven by a steadfast commitment to invest in our world-class cricketing talent, ensuring we attract, develop, and support players capable of performing at the very highest level. Through this investment, we are able to host and deliver international-quality fixtures that uphold the prestige of Trent Bridge, showcasing elite performance, inspiring future generations, and reinforcing our reputation as a premier venue on the global cricketing stage. As part of this ambition, we are now seeking to appoint a Director of Womens Cricket, a critical and exciting leadership role that will help drive the continued growth, performance, and success of the womens game at Trent Bridge. RELEVANT GENERAL OBJECTIVES • As a member of the Wider Leadership Team, support the Chief Executive in shaping and delivering the strategic direction, leadership and long-term development of womens cricket at Trent Bridge, • Develop and implement a clear vision and strategy for womens cricket that aligns with the Clubs wider business plan and the ECBs strategic priorities, • Lead the high-performance environment across the womens professional team and pathway, ensuring sustained success at County and national level, • Take overall responsibility for the management and leadership of the womens cricket programme, from elite performance through to pathway development, • Establish strong working relationships with the ECB, Tier 2 counties and key stakeholders to support the growth and development of womens cricket, • Oversee all player recruitment, contracting and negotiations, including overseas players, ensuring alignment with agreed financial parameters and ECB regulations, • Develop, manage and maintain budget accountability for all aspects of the womens high-performance and pathway programmes, • Ensure compliance with all ECB and Cricket Professional Association (CPA) requirements relating to the women and girls programme, • Protect and enhance the Trent Bridge brand and contribute to the continued growth of womens cricket across Nottinghamshire, • Provide effective leadership of the womens cricket staff group, fostering a high-performance, inclusive culture and supporting the ongoing development, wellbeing and progression of all team member SPECIFIC ROLE PROFILE Strategic Leadership • Lead the vision and long-term strategy for womens cricket across Nottinghamshire, • Shape and deliver a world-class high-performance environment aligned to ECB frameworks and England pathway requirements, • Ensure alignment between the Club, County structure and ECB strategic objectives, • Provide leadership across all elements of the womens cricket structure, from elite level to pathway development, • Contribute as a member of the Clubs wider leadership team and, where appropriate, the Cricket Committee High Performance & County Team • Lead the County Senior Team programme, ensuring delivery within ECB 50-over and T20 competition structures, • Agree, monitor and control budget expenditure for the senior programme, • Lead and manage a multidisciplinary performance team to deliver high-quality, individualised, year-round player programmes, • Work collaboratively with the ECB to ensure performance standards support the development of England players, • Build a high-performance culture that supports player wellbeing, development and competitive success Player Recruitment & Talent Identification • Lead all aspects of player recruitment, including contract negotiations and overseas player strategy, • Develop and implement an effective talent identification system across the talent catchment area, • Support and lead the Elite Pathway Manager to ensure a strong and sustainable pipeline of players progressing from academy to professional level, • Build relationships with Tier 2 counties to support talent identification and development, • Monitor squad balance and succession planning across short, medium and long-term cycles Talent Catchment Area Academy & Player Pathway • Provide overall leadership of the Academy, EPP and CAG programmes, • Agree, monitor and control Academy budget expenditure, • Ensure delivery of the Academy in line with ECB Talent Development Framework, • Promote best practice in talent development and identification, ensuring a high-quality, inclusive pathway for women and girls, • Oversee progression routes from recreational cricket through to elite performance Facilities & Operations • Lead planning and development of facilities to support the womens high-performance and pathway programmes, • Work with internal and external stakeholders to develop new grounds and training facilities, • Manage venue relationships, including liaison with host clubs for fixtures away from Trent Bridge, • Ensure appropriate infrastructure is in place to support elite performance standards People Leadership & Culture • Lead, manage and develop all staff within the womens cricket programme, • Drive the development of staff through structured CPD, mentoring and clear progression opportunities, ensuring individuals are supported to grow and reach their full potential, • Oversee recruitment, retention, performance management and appraisals of staff, • Create a high-performance, inclusive and collaborative team culture, • Set clear KPIs and objectives aligned to strategic priorities, • Ensure effective workforce planning, including seasonal and temporary staffing Governance, Stakeholder Management & Compliance • Ensure compliance with ECB regulations, CPA requirements and safeguarding standards, • Support the growth of womens and girls recreational cricket across Nottinghamshire, • Maintain an understanding of the Trent Rockets position within the Clubs wider structure and its impact on the womens game Experience and Knowledge (Essential) • Experience in professional sport, in a playing, coaching or management capacity, • Proven leadership experience within high-performance environments, • Strong understanding of elite sport structures, talent pathways and player development, • Experience of budget management and strategic planning, • Strong stakeholder management and communication skills, • Proven experience in leading, developing and managing staff, with a strong track record of building high-performing teams and fostering a positive, growth-focused culture Role Summary The Director of Womens Cricket is a senior strategic leadership role responsible for delivering the vision, performance and growth of womens cricket across Nottinghamshire. The role requires the ability to lead high-performing teams, manage complex stakeholder relationships and deliver a world-class player pathway that supports both regional success and the development of England players. 1. Core Criteria • Provides strategic leadership with a proven track record of building and sustaining high-performance environments, with a clear focus on long-term player and programme development. Demonstrates a strong commitment to developing and empowering staff, ensuring player development remains at the heart of the programme, • Is an influential relationship builder, with experience of working collaboratively across organisations and stakeholders, and a track record of empowering staff and players to deliver excellence in their roles, • Is an authentic, empathetic and emotionally intelligent leader, able to operate effectively in high-pressure environments, demonstrating outstanding communication and providing clarity, direction and confidence to both staff and players, • Puts people at the centre of decision-making, investing time in understanding individuals to support their development as people, practitioners and performers, • Has a clear and compelling vision for the growth of womens cricket, aligned to the wider game in England & Wales, and is able to translate this into a coherent and deliverable strategy, • Demonstrates curiosity, adaptability and a continuous improvement mindset, recognising what has driven success while identifying opportunities to evolve and strengthen the programme, • As a member of the Wider Leadership Team, support the Chief Executive in shaping and delivering the strategic direction, leadership and long-term development of womens cricket at Trent Bridge 1. Leadership & Impact Expectations • Provide visible, credible leadership for the womens game within the club and across the wider cricket network, • Act as a key contributor to the clubs broader strategy, ensuring alignment between womens cricket and overall Club objectives, • Build and embed a high-performance culture that supports player development, wellbeing and sustained success, • Drive continuous improvement, challenging the status quo and introducing new approaches to programme development, • Represent the club externally, building strong relationships with the ECB, partners and wider stakeholders PERSON SPECIFICATION Experience (Essential) • Extensive experience of delivering strategy through innovative and engaging interventions, • Experience of leading complex programmes, including budgeting, planning, programming and monitoring delivery of strategic priorities, • Experience of working within high-performance sport or similarly demanding environments Skills & Abilities (Essential) • Excellent leadership, communication, interpersonal and influencing skills, • Strong understanding of best practice principles underpinning talent development environments, • Ability to build high-performing, values-driven cultures, • Ability to operate strategically whilst maintaining oversight of operational delivery, • A clear passion for changing lives and making a difference through sport, • High standards of personal and professional integrity, • High levels of energy and enthusiasm, • Resilience and a strong commitment to driving and sustaining change, • Honesty and openness, • An appetite to constantly seek improvement in all aspects of work Qualifications (Essential) • Coaching or high-performance sport qualifications (or equivalent experience) Experience (Desirable) • Experience within elite womens sport, • Experience working within ECB, county, or national governing body structures, • Proven track record of building or transforming high-performance programmes Skills & Knowledge (Desirable) • Experience leading multi-disciplinary teams (e.g. coaching, science & medicine, talent pathways), • Experience of stakeholder management across governing bodies, partners and internal leadership teams, • Commercial awareness, with an understanding of the growth and sustainability of womens sport HOW TO APPLY Deadline for the application is: 5pm Thursday 25th June 2026 Interview date is: 1st - 3rd July 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible We are committed to safeguarding and promoting the welfare of children, young people and adults and expect the same commitment from all staff and volunteers We are an equal opportunity employer. we celebrate diversity and are committed to building an inclusive environment for all employees. when submitting your details, please let us know if you require any support or reasonable adjustments during the interview process No agencies please REF-228 917 JBRP1_UKTJ

National Head of Branch Network Wills & LPAs | 10 Branches | c.55 FTE Salary Negotiable + Bonus Scheme | Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities • Commercial Performance & Network Leadership, • Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve, • Deliver and manage branch-level scorecards aligned to commercial and quality outcomes, • Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance, • Report monthly performance against EBITDA and network KPIs to the COO and executive team, • Leadership of Branch Managers, • Lead, coach, and develop 8 Branch Managers as accountable site leaders, • Recruit and onboard missing Branch Managers as a priority deliverable, • Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning, • Build a strong leadership pipeline and succession plan across the branch network, • Set clear expectations for performance, standards, and accountability, • Operating Model & Customer Experience, • Define and embed a consistent branch operating model across all sites, • Oversee customer journey standards, appointment handling, and service delivery, • Maintain the balance between branch-based and home appointments, • Drive local market performance and support branch-level growth initiatives, • Ensure high-quality customer experience and compliance with regulatory standards, • Capacity Planning & Call Centre Partnership, • Work in close partnership with the Head of Lead Generation Call Centre, • Co-own the "Booked : Instruct" metric across the organisation, • Align appointment demand with advisor capacity across all branches, • Participate in weekly forecasting and capacity planning reviews, • Ensure efficient scheduling and utilisation of Legal Advisor capacity, • Estate, Growth & Operational Development, • Own branch estate strategy including openings, closures, relocations, and acquisitions, • Support the launch and performance of flagship and new sites (including Manchester), • Oversee integration of acquired will-banks and customer portfolios, • Work with Property, Finance, and Operations teams on expansion strategy, • Drive continuous improvement across the operating model, • Compliance & Governance Partnership, • Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams, • Ensure consistent adherence to data protection, safeguarding, and regulatory standards, • Embed compliance as part of day-to-day branch performance and leadership behaviour, • Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: • Proven experience leading a multi-site branch or regional network (ideally 8+ locations), • Strong track record of managing managers and leading through a leadership layer, • Commercially driven mindset with clear P&L or EBITDA accountability, • Experience delivering sales or conversion growth across a distributed network, • Strong coaching and leadership capability with a focus on performance improvement, • Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors, • Willingness to be highly field-based and spend significant time in branches Package • Salary: Negotiable, • Performance-related bonus scheme (EBITDA and balanced scorecard based), • Indicative OTE available subject to structure, • Senior national leadership role with strategic influence, • Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly. JBRP1_UKTJ

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description As a SHEQ Manager, with a multi-site role, you will be required to visit and support number of Ambient division distribution centres within the North Midlands and South Yorkshire area. Base location is flexible across these regions. You will support driving a culture of risk based decision making, coaching, training site management teams and ensuring legal and regulatory compliance through the imparting of expert knowledge and practical application of SHEQ principles. Ensure practical application and guidance is aligned to business risk strategy and is consistently applied across your sites and the wider business. Occasional nights away my be required. Key responsibilities of an SHEQ Manager: • Actively drive the creation of a culture of risk based decision making in order to enable business objectives to be delivered most effectively., • Align advice/guidance provided to Managers/SHEQ Leads with corporate strategy, ensuring compliance with all aspects of relevant legislation for H&S, BRC, Environmental Energy, risk Prevention, Insurance requirements and ensuring solutions are in scope of ISO standards and principles., • Contribute to the development of H&S Strategy, Risk Plans and utilise KPI data to drive performance improvement and consistent delivery of Policy/Practice across the business., • Deliver the Companys Safety Management Systems, conducting reviews on SSOW and analyse incident trends contributing recommendations to the quest for continuous improvement., • Communicate effectively and through a variety of mediums to disseminate information on safety matters. Youll be working in conjunction with local safety committees and attending monthly meetings to implement programmes that promote, learnings, Improvements and a positive safety culture., • Contribute and provide input through the impairing of specialist knowledge, advice and guidance to incident investigations and coach Operational Managers on incident reporting where necessary., • Support the design and delivery of a comprehensive programme of Safety Training, bespoke to the needs of individual job roles working in partnership with Operational Managers., • Conduct regular internal site audits aligned to ISO standards and support with external audits cross the business liaising with GMs and Head of Functions on outputs, monitoring of Improvements and evaluating ongoing compliance using HSE guidelines, BRC requirements and company policy as the basis for content/measurement., • Liaise with representatives of the relevant official bodies and third-party organisations to develop best practice e.g. Local authorities, HSE, Fire service etc., • Create and communicate informative safety learnings in the forms of lessons learnt, safety flashes, briefs, tool box talks., • Reporting of events under RIDDOR, communication to our insurers, supporting and managing subsequent requests for information.Qualifications, • NEBOSH General Certificate or equivalent. Diploma or working towards., • NEBOSH Fire, IEMA, Manual Handling, SEMA Racking inspector, Knowledge of COMAH, DGSA are desirable, • Technical membership of IOSH or above, • A full UK driving licence, • Proven ability to drive/influence culture to promote a safety critical working environment, • Ability to design and delivery Training through the mediums of Classroom, Individual Coaching and/or Toolbox Talks, • Experience of working with external auditors, contractors and suppliers to support accreditation processes and maintain assessment standards across multi-site environments, • Experience of Managing and/or Developing Policy/Procedure with a thorough and practical knowledge of accident investigation and root cause analysis, • Thorough understanding of Health, safety, environmental legislation, PUWER, LOLER, COSHH essential, • Experience in FMCG and or workplace transport environmentsAdditional Information As part of our drive to make Great Beara great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: • Annual Leave Competitive holiday entitlement of 25 days plus the normal bank holidays., • Company Bonus We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme, • Private Medical Cover This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa, • Pension scheme we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 5% employee and 8% employer, • Life Assurance - x4 your annual salary, • Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year, • Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses, • Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards., • Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! JBRP1_UKTJ

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea of finger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day building our own community, as we serve our original recipe chicken to the ones, were in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Heres more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. Youll take full ownership of the restaurant drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they dont just meet the standard they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin rosters, stock, reporting so everything runs smooth behind the scenes., • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: • You lead from the front. Youve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen., • You run a tight ship. You know how to keep operations efficient, clean, and compliant even when its chaos. Keeping it real We dont hire staff we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and well always encourage you to add your perspective. See, at KFC, everyones welcome whatever your background, and whatever future youre creating. Well look out for you because youre one of us, not because you work for us. Well invest in your potential, because its what weve always done. But most of all, well give you the freedom to be you, wherever (and whoever) you happen to be. Whats in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Extra holiday more time to recharge, • Life assurance weve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback, • Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever youre from, KFC is a place where you can bring the real you to work. Were here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We dont just welcome, we encourage applications from underrepresented groups in all industries. If youd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements just let us know. Well be there to help you be the real you. Ready? We hope so. If youre ready to be part of our community, nows the time to apply. Worried you arent ticking all the boxes? Dont - wed still love to hear from you. #Unitedbythebucket JBRP1_UKTJ

As a Senior Organisation Designer, you will be reporting to a Lead Organisation Designer and support the Head of Practice to lead a stable and knowledgeable practice. Line manage other designers in your practice and coach client teams.

Position: Managing Consultant Reporting to: Head of Business Overview: Managing Consultants are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Managing Consultant role is a cornerstone position. They are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard / stepping stone into Principal Consultant, Team Manager or Business Manager, proving they can combine top performance and leadership with team contribution. The Opportunity: A Managing Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). As an expert within their field in all aspects of recruitment consulting, Managing Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company’s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating ‘10 million Better Workdays’ is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our . The Role: High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond “filling jobs” to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice “Set the bar” for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution-based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process • Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Winning Shortlists – Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter Network by referral Direct Headhunting MPC / PCM – Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business. Have watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time). Complete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest. Research companies that have live requirements that match the candidates’ skills, experience and interest. Ensuring shortlist ‘top up’ (when applicable) after an MPC is taken forward to interview. Essential Hard Skills (Skills & Experience) · Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. · Demonstrable track record of hitting / exceeding quality metrics and financial targets · Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview, worked to filled. · Represented their organisation well at trade shows, networking events with demonstrable ROI · Minimum of 5 years as a high-performance recruiter (within any sector or discipline) · Live within a daily commutable distance of HQ, Pride Park, Derby Essential Soft Skills (Attributes & Behaviours) · An engaging, passionate and confident individual able to build rapport within warm and cold relationships · An articulate, confident communicator both internally and externally. · Proactive, hungry and energetic personality. · Problem Solver, decisive with no task too big, no task too small mindset. · Highly driven, self-motivationed and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. · Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: At Ford & Stanley Talent Services Group, we have a proudly in office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business ‘eco-system’, with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. Whilst we operate proudly in office, we also recognise that our staff have busy lives and on occasion require flexibility. What is paramount, is we are in office when our colleagues and customers need us to be. This is crucial to individual career development, needs of our customers (candidates and clients) and the continued business growth. Our offices are based on Pride Park, Derby. Working Hours: 8:30am to 5:30pm, with a 4:30pm Friday finish. Interview Process: Initial discussion with Group Sales & Commercial Director. Introductory, informal conversation. 1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with the Head of and Director of the business unit. Open Q&A. Office tour, meet some relevant people for casual, open conversation. Final Stage. Face to face with the Group Commercial Director and two potential future colleagues, this will include a 3 slide presentation: Why do you want to work for Ford & Stanley Talent Services Group Why would we be glad you joined the team Salary Banding: Low £35k Mid £37.5k Top £40k Package Car allowance Uncapped Commission Scheme Pension: 4% employer / 5% employee (Opt in and out option) Holidays: 25 + 8 bank holidays Extended Christmas break & company shutdown Sell Holidays (Max 5) Life Assurance: 4 x Annual Salary Health Shield: Free Dental, Eyecare, Discount Gym, Massages etc Private medical care (3 years + service) 24/7 Confidential Mental Fitness & Performance Coach Access Fully expensed half year company away day Fully expensed iPhone Laptop + seamless connectivity to company infrastructure anywhere in the world Sickness: After probation – 10 days at full pay 10 days half pay Benefits: World Class Rated Leadership Training Clear progression route with structured quarterly PDRs and Individual Development Plans (IDP’s) built around your strengths Monthly / Quarterly team social budget Regular Company and Team Socials Access to industry-leading candidate sourcing and head-hunting software Fully stocked Beer & Prosecco fridges High-quality privately-owned offices Free parking Opportunities to volunteer at our privately owned Conservation Meadow where we plant trees for every placement ‘The first 7’ (years) company recognition experience £500 internal referral scheme. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an recruitment and talent advisory busine

Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a “career anchor” they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company’s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating ‘10 million Better Workdays’ is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our . The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond “filling jobs” to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice “Set the bar” for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process • Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists – Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter Network by referral Direct Headhunting MPC / PCM – Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business. Have watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time). Complete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest. Research companies that have live requirements that match the candidates’ skills, experience and interest. Ensuring shortlist ‘top up’ (when applicable) after an MPC is taken forward to interview. Essential Hard Skills (Skills & Experience) · Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. · Demonstrable track record of hitting / exceeding quality metrics and financial targets · Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview, worked to filled. · Represented their organisation well at trade shows, networking events with demonstrable ROI · Minimum of 5 years as a high-performance recruiter (within any sector of discipline) · Live within a daily commutable distance of HQ, Pride Park, Derby Essential Soft Skills (Attributes & Behaviours) · An engaging, passionate and confident individual able to build rapport within warm and cold relationships · An articulate, confident communicator both internally and externally. · Proactive, hungry and energetic personality. · Problem Solver, decisive with no task too big, no task too small mindset. · Highly driven, self-motivationed and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. · Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: At Ford & Stanley Talent Services Group, we have a proudly in office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business ‘eco-system’, with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. Whilst we operate proudly in office, we also recognise that our staff have busy lives and on occasion require flexibility. What is paramount, is we are in office when our colleagues and customers need us to be. This is crucial to individual career development, needs of our customers (candidates and clients) and the continued business growth. Our offices are based on Pride Park, Derby. Working Hours: 8:30am to 5:30pm, with a 4:30pm Friday finish. Interview Process: Initial discussion with Group Sales & Commercial Director. Introductory, informal conversation. 1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with the Head of and Director of the business unit. Open Q&A. Office tour, meet some relevant people for casual, open conversation. Final Stage. Face to face with the Group Commercial Director and two potential future colleagues, this will include a 3 slide presentation: Why do you want to work for Ford & Stanley Talent Services Group Why would we be glad you joined the team Salary Banding: Low £40k Mid £42.5k Top £45k Package Car Allowance Uncapped Commission Scheme Pension: 4% employer / 5% employee (Opt in and out option) Holidays: 25 + 8 bank holidays Extended Christmas break & company shutdown Sell Holidays (Max 5) Life Assurance: 4 x Annual Salary Health Shield: Free Dental, Eyecare, Discount Gym, Massages etc Private medical care (3 years + service) 24/7 Confidential Mental Fitness & Performance Coach Access Fully expensed half year company away day Fully expensed iPhone Laptop + seamless connectivity to company infrastructure anywhere in the world Sickness: After probation – 10 days at full pay 10 days half pay Benefits: World Class Rated Leadership Training Clear progression route with structured quarterly PDRs and Individual Development Plans (IDP’s) built around your strengths Monthly / Quarterly team social budget Regular Company and Team Socials Access to industry-leading candidate sourcing and head-hunting software Fully stocked Beer & Prosecco fridges High-quality privately-owned offices Free parking Opportunities to volunteer at our privately owned Conservation Meadow where we plant trees for every placement ‘The first 7’ (years) company recognition experience £500 internal referral scheme. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an recruitment and talent advisory business

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