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Description Location: Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. The Service Architect will be responsible for: • Service Architecture: Defining the service approach to enable technical and business service delivery for client environments, • Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment., • Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations., • Stakeholder Collaboration: Work closely with:, • Customers: to gain their acceptance in your capability, • Bid teams: to build trust in your experience to develop compelling service solutions, • Engineering: to ensure supportability and operational readiness of developed solutions., • Solution Architects & Security: to influence technical design from a service operations perspective., • Programme Manager & Scrum Master: to align service readiness with delivery milestones., • Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met., • Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood., • Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and, • ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including:, • Incident, Problem, and Change Management, • Service Level Management, • Knowledge Management, • Continual Service Improvement, • Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards., • Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. The Service Architect must have: • Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments., • Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master)., • Demonstrable experience in:, • Designing and implementing service models within large programmes., • Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement., • Creating Service Design Packages and contributing to Operational Acceptance Criteria., • Creating compelling text for PQQ and bid activity., • Development of cost models for new business., • Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels., • Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning., • Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: • ITIL 4 Managing Professional or ITIL Expert certification., • Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Use of Flexi-time in accordance with programme priorities, • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £74,700.00-£98,300.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Location: Farnborough, Hampshire, GU14 8FF Salary: Up to £60k dependant on experience. Hours: Full-Time / Permanent, Start Date: Immediate At Tecna, we’re expanding, and we’re on the lookout for a talented Senior Project Manager to join our dynamic Projects team at our Farnborough headquarters. If you’re an ambitious, confident self-starter ready to be part of a growing creative company, this full-time, permanent position could be the perfect fit for you. As a Project Manager, you’ll collaborate closely with our Technical Designers and Operations team to bring stunning exhibition displays to life. Using designs from our Creative and Sales teams, you’ll manage the client's journey with Tecna, ordering parts and materials, booking labour and amenities and ensuring a smooth seamless delivery for our clients. No two projects are the same, and every day brings fresh, exciting challenges. If you’re passionate about design, eager to tackle new problems, and ready to make an impact, Tecna UK could be your next great opportunity. Why Tecna? Join an innovative, forward-thinking company shaping extraordinary display experiences. Work on exciting, one-of-a-kind projects that push creative boundaries. Be part of a growing team where your skills and ambition will thrive. If you’re ready to take on a role where every day is different and your work truly matters, we’d love to hear from you! What You'll Do: Running multiple full turn-key projects from the point of handover from sales to the project delivery Reporting to multiple stakeholders throughout the project lifespan Work alongside multiple departments such as the Technical Team and Production team to ensure technical drawings, picklists and production elements are created on time. Taking full ownership of all aspects of the project, keeping client on track with deadlines, chasing internal departments for updates and ensuring timelines are met. Liaise with our key suppliers and in-house procurement team to ensure all framework, graphics and amenities are ordered on-time in the most cost-effective manner. Liaise with the Operations team to ensure all displays are pre-built, installed and dismantled on-time and to spec. Keep the project file and information constantly updated using the companies CRM and workflow systems, for visibility for other departments. Attend site regularly to oversee project delivery and perform handovers with clients. Protect and report on profit margins, ensuring we are as cost-effective as possible whilst also highlighting areas for improvement in the future. Ensure the client has a worry-free, enjoyable, faultless experience with Tecna that leaves them excited to work with us again! – Full ownership of the account and creating a good relationship with the client Mentoring, supporting and having visibility of other project managers projects Supporting the Head of projects and other Senior Project managers where required. What We're Looking For: Great organisational skills, multi-tasking skills, and a sense of urgency Previous history of using work-management platforms such as Monday.com A history of client-management An ability to problem-solve, be reactive, and thrive under pressure An ability to use your own initiative High attention to detail An ability to collaborate effectively within a team Experience in the exhibition industry is preferable, but by no means essential as all training will be provided Taking full ownership of all projects and tasks and the desire to learn and improve from every project. Desirable: An ability to use 3D CAD software at a basic level (desirable but not essential, training on SketchUp can be provided) Qualifications of Prince 2 or PMP Perks You’ll Love: Enjoy the convenience of free on-site parking—no more stressful searches for a spot! Prioritise your health with comprehensive Bupa healthcare coverage. Secure your future with our company pension scheme. Take time to recharge with a generous 33 days of annual leave, including bank holidays! Join us for regular, fun-filled company events!

Head of Business Operations Professional Membership Organisation 2 Days Farnborough, Hampshire, 3 Days Home Basic Salary: £50,000 – £55,000 (depending on experience) Benefits: 25 days’ holiday plus bank holidays, office closure between Christmas and New Year, company pension. Hours: Monday–Thursday 8:30am–5:00pm (1-hour lunch), Friday 8:30am–4:30pm (30-minute lunch). Flexible working arrangements considered, including 4 days per week or compressed hours. Permanent, Full Time Closing Date - Friday 28th November 2025 Our client, a highly respected professional membership organisation in the professional services sector, is seeking a Head of Business Operations to provide leadership and coordination across all internal operations. If you are a Head of Operations or Senior Operations Manager working in a similar professional services environment role for a estate agency, accountancy, law, insurance, financial services, consultancy, recruitment, compliance, property management, architecture, engineering, and membership organisations we would love to hear from you. The Role This role reports directly to the Chief Executive and will manage a team of five. The successful candidate will be the central connector for the organisation — ensuring smooth delivery across IT, finance, marketing, compliance, and member services, with a strong focus on process management, people leadership, and operational excellence. The current postholder is retiring in early 2026, and this appointment will include a comprehensive handover period in February to ensure a smooth transition. Key Responsibilities Oversee and direct all aspects of internal administration including IT, HR liaison, finance, marketing, learning & professional development, compliance, and technology. Manage, support, and guide the Centre team (five staff), ensuring activities are well planned, resources allocated effectively, and performance monitored through regular check-ins and team meetings. Maintain and improve operational processes already in place — providing a safe pair of hands to ensure continuity and consistency. Lead special projects and make recommendations on the use of digital tools and AI to enhance efficiency and member value. Administer the Board, Membership Services Committee, and standing committees including ESG, IC, LPD, and QAS, as well as the AGM. Oversee the Group’s financial controls including budgeting, invoicing, and payments, ensuring adherence to approved budgets. Work with the CEO to implement and embed the organisation’s EOS framework across all areas. Manage third-party providers such as IT, marketing, benchmarking, and HR, ensuring high-quality service delivery and value for money. Ensure all membership Groups & Panels are properly resourced, with active participation and clear plans in place. Oversee and improve wider member services including events, conferences, and benchmarking to maximise engagement and satisfaction. Ensure compliance with organisational policies, health and safety, and data protection requirements. Uphold the organisation’s core values of collaboration, agility, respect, enterprise, and standards. Knowledge and Experience Strong management experience with high levels of self-awareness, empathy, and personal resilience. Proven experience in operational or administrative management within a professional, commercial, or membership environment. Broad understanding of technology platforms including CRM systems, SharePoint, and websites, with an appreciation of cybersecurity and data management. Excellent organisational skills, including event and meeting coordination. High attention to detail with the ability to foresee, identify, and resolve issues proactively. Experience managing people and processes, fostering collaboration, and promoting wellbeing across teams. Excellent communication skills, both written and verbal, with the ability to write clearly and concisely in plain English. Understanding of compliance, governance, and professional standards. Enthusiastic, mature, and professional with a “can-do” attitude and the ability to engage confidently with members, staff, and external partners. Willingness to travel to UK events and conferences, including occasional overnight stays (e.g. annual conference in Belfast, 2026). To apply, please send your CV. Due to the volume of applications, we are only able to contact successful applicants. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years’ experience delivering tailored permanent, temporary, interim, and executive recruitment solutions to Trade Associations, Regulatory Bodies, Professional Bodies, and Charities.

Operations Manager Professional Membership Organisation 2 Days Farnborough, Hampshire, 3 Days Home Basic Salary: £50,000 – £55,000 (depending on experience) Benefits: 25 days’ holiday plus bank holidays, office closure between Christmas and New Year, company pension. Hours: Monday–Thursday 8:30am–5:00pm (1-hour lunch), Friday 8:30am–4:30pm (30-minute lunch). Flexible working arrangements considered, including 4 days per week or compressed hours. Permanent, Full Time Closing Date - Friday 28th November 2025 Our client, a highly respected professional membership organisation in the professional services sector, is seeking an experienced Operations Manager to provide leadership and coordination across all internal operations. If you are a Head of Operations or Experienced Operations Manager working in a similar professional services environment role for a estate agency, accountancy, law, insurance, financial services, consultancy, recruitment, compliance, property management, architecture, engineering, and membership organisations we would love to hear from you. The Role This role reports directly to the Chief Executive and will manage a team of five. The successful candidate will be the central connector for the organisation — ensuring smooth delivery across IT, finance, marketing, compliance, and member services, with a strong focus on process management, people leadership, and operational excellence. The current postholder is retiring in early 2026, and this appointment will include a comprehensive handover period in February to ensure a smooth transition. Key Responsibilities Oversee and direct all aspects of internal administration including IT, HR liaison, finance, marketing, learning & professional development, compliance, and technology. Manage, support, and guide the Centre team (five staff), ensuring activities are well planned, resources allocated effectively, and performance monitored through regular check-ins and team meetings. Maintain and improve operational processes already in place — providing a safe pair of hands to ensure continuity and consistency. Lead special projects and make recommendations on the use of digital tools and AI to enhance efficiency and member value. Administer the Board, Membership Services Committee, and standing committees including ESG, IC, LPD, and QAS, as well as the AGM. Oversee the Group’s financial controls including budgeting, invoicing, and payments, ensuring adherence to approved budgets. Work with the CEO to implement and embed the organisation’s EOS framework across all areas. Manage third-party providers such as IT, marketing, benchmarking, and HR, ensuring high-quality service delivery and value for money. Ensure all membership Groups & Panels are properly resourced, with active participation and clear plans in place. Oversee and improve wider member services including events, conferences, and benchmarking to maximise engagement and satisfaction. Ensure compliance with organisational policies, health and safety, and data protection requirements. Uphold the organisation’s core values of collaboration, agility, respect, enterprise, and standards. Knowledge and Experience Strong management experience with high levels of self-awareness, empathy, and personal resilience. Proven experience in operational or administrative management within a professional, commercial, or membership environment. Broad understanding of technology platforms including CRM systems, SharePoint, and websites, with an appreciation of cybersecurity and data management. Excellent organisational skills, including event and meeting coordination. High attention to detail with the ability to foresee, identify, and resolve issues proactively. Experience managing people and processes, fostering collaboration, and promoting wellbeing across teams. Excellent communication skills, both written and verbal, with the ability to write clearly and concisely in plain English. Understanding of compliance, governance, and professional standards. Enthusiastic, mature, and professional with a “can-do” attitude and the ability to engage confidently with members, staff, and external partners. Willingness to travel to UK events and conferences, including occasional overnight stays (e.g. annual conference in Belfast, 2026). To apply, please send your CV. Due to the volume of applications, we are only able to contact successful applicants. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years’ experience delivering tailored permanent, temporary, interim, and executive recruitment solutions to Trade Associations, Regulatory Bodies, Professional Bodies, and Charities.

Head of Operations Professional Membership Organisation 2 Days Farnborough, Hampshire, 3 Days Home Basic Salary: £50,000 – £55,000 (depending on experience) Benefits: 25 days’ holiday plus bank holidays, office closure between Christmas and New Year, company pension. Hours: Monday–Thursday 8:30am–5:00pm (1-hour lunch), Friday 8:30am–4:30pm (30-minute lunch). Flexible working arrangements considered, including 4 days per week or compressed hours. Permanent, Full Time Closing Date - Friday 28th November 2025 Our client, a highly respected professional membership organisation in the professional services sector, is seeking a Head of Operations to provide leadership and coordination across all internal operations. If you are a Head of Operations or Senior Operations Manager working in a similar professional services environment role for a estate agency, accountancy, law, insurance, financial services, consultancy, recruitment, compliance, property management, architecture, engineering, and membership organisations we would love to hear from you. The Role This role reports directly to the Chief Executive and will manage a team of five. The successful candidate will be the central connector for the organisation — ensuring smooth delivery across IT, finance, marketing, compliance, and member services, with a strong focus on process management, people leadership, and operational excellence. The current postholder is retiring in early 2026, and this appointment will include a comprehensive handover period in February to ensure a smooth transition. Key Responsibilities Oversee and direct all aspects of internal administration including IT, HR liaison, finance, marketing, learning & professional development, compliance, and technology. Manage, support, and guide the Centre team (five staff), ensuring activities are well planned, resources allocated effectively, and performance monitored through regular check-ins and team meetings. Maintain and improve operational processes already in place — providing a safe pair of hands to ensure continuity and consistency. Lead special projects and make recommendations on the use of digital tools and AI to enhance efficiency and member value. Administer the Board, Membership Services Committee, and standing committees including ESG, IC, LPD, and QAS, as well as the AGM. Oversee the Group’s financial controls including budgeting, invoicing, and payments, ensuring adherence to approved budgets. Work with the CEO to implement and embed the organisation’s EOS framework across all areas. Manage third-party providers such as IT, marketing, benchmarking, and HR, ensuring high-quality service delivery and value for money. Ensure all membership Groups & Panels are properly resourced, with active participation and clear plans in place. Oversee and improve wider member services including events, conferences, and benchmarking to maximise engagement and satisfaction. Ensure compliance with organisational policies, health and safety, and data protection requirements. Uphold the organisation’s core values of collaboration, agility, respect, enterprise, and standards. Knowledge and Experience Strong management experience with high levels of self-awareness, empathy, and personal resilience. Proven experience in operational or administrative management within a professional, commercial, or membership environment. Broad understanding of technology platforms including CRM systems, SharePoint, and websites, with an appreciation of cybersecurity and data management. Excellent organisational skills, including event and meeting coordination. High attention to detail with the ability to foresee, identify, and resolve issues proactively. Experience managing people and processes, fostering collaboration, and promoting wellbeing across teams. Excellent communication skills, both written and verbal, with the ability to write clearly and concisely in plain English. Understanding of compliance, governance, and professional standards. Enthusiastic, mature, and professional with a “can-do” attitude and the ability to engage confidently with members, staff, and external partners. Willingness to travel to UK events and conferences, including occasional overnight stays (e.g. annual conference in Belfast, 2026). To apply, please send your CV. Due to the volume of applications, we are only able to contact successful applicants. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years’ experience delivering tailored permanent, temporary, interim, and executive recruitment solutions to Trade Associations, Regulatory Bodies, Professional Bodies, and Charities.

Customer Support Executive Customer Operations Team – Geospatial Division Farnborough, UK - Hybrid About the role This is a fantastic opportunity for an individual with some customer service experience to join our Customer Operations team in a varied and enriched role, with great opportunities to train further and build a career with Idox. You’ll be joining a team with well-established colleagues, able to support you to be able to make your mark quickly. We are particularly keen to hear from candidates able to start quickly, with a level head and a keenness to learn. Reporting directly to the Head of Operations, the role’s key focus is ensuring customer satisfaction. The team prides itself on responding to all inbound enquiries in line with business process policies and SLAs. This involves direct engagement with the customer which will include building product quotations, technical and administrative support, website walk-throughs, product guidance and licensing advice. Project management has recently joined the function of the Operations team. This has provided an exciting new opportunity for us to support our project managers with delivery. We’ll also be getting more involved with the administration of project management systems. This role also provides central purchasing support across the division, as well as administrative support to the Sales team and occasionally to the Exec team. Idox will provide the mentoring and development you need to succeed as a member of our team, so that you can apply your existing expertise to support our customers. You’ll be involved in capturing opportunities for improvement, insights and intelligence from customers. Communicating these back to the business so we can provide the best possible experience for our customers is key. Key responsibilities: • To deal with initial enquiries from our customers (by phone, email and Live chat) who use our online map shop to access and download a wide range of mapping data. These customers will vary from domestic “one off” purchasers to regular business users who may require our services on a daily basis, • To ensure customers issues are followed through to resolution or escalated within the business if needed, • Providing relief cover for the Product Support desk to ensure first responses are prompt and appropriate, • Assisting the sales team with the generation of quotations and in some instances supplying these directly to the customer, raising invoices, processing payments and contracts, • Raising purchase orders as required across the division, • Working to support project managers and consultants with project delivery administration., • Liaising with suppliers to obtain quotes and process orders, • Participate in meetings within the Support team and combined Sales / Marketing / Support team meetings, • Accumulate useful feedback, relaying this to the Head of Operations ensuring we continue to improve our products and services portfolio, • To ensure a high standard of administration on our systems which will involve adding new users, office locations, billing details and account permissions, • An ongoing responsibility to learn and familiarise yourself with new products and services which are developed and launched, • Consistent updates of documentation for Customer Support processes, • Welcoming office visitors & preparing meeting rooms as required, • Adherence to Idox Information Security policies and protocols. To be successful, you should bring: • A high level of accuracy and attention to detail when inputting data and completing tasks, • Proactive, can-do attitude, • Excellent listening and communication abilities, • Strong written, listening, and oral communication skills, • Competent and confident to work with numbers, • High level of commitment and passion for achieving levels of service excellence, • Excellent time management and prioritisation skills, • Proficient MS Office capability, • Prior experience of Salesforce an advantage. About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ c.700 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Our Values, Our Culture We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers and communities in which we live, work and are a part of. We recruit and reward employees based on capability and performance – regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. Our Benefits Flex to Fit We recognise that for individuals, the opportunity to work flexibly can enable them to achieve a better work-life balance along with a greater sense of responsibility, ownership and control of their working life. During the pandemic, all our employees successfully transitioned to remote working and we are open to conversations on work patterns to suit our employees needs such as change to working times; part time working; term time working; 9-day fortnight. We are proud to be a flexible employer enabling effective hybrid working for our employees. How to apply Please submit a CV, and a short cover letter (maximum 500 words - including salary expectation, and current remuneration) explaining why you feel you would be suited to this role. Please note successful applicants will need to satisfy the BPSS guidelines (Baseline Personnel Security Standards) which consist of the receipt of satisfactory references covering the last 3 years of employment; an identity check; verification of eligibility to work in the UK; and a Basic Disclosure Check. This is in order to help us make safer recruitment decisions. Privacy notice As part of the recruitment process, we will collect data about you in a variety of ways including the information you would normally include in a CV or a job application cover letter, or notes made by our recruiting officers during a recruitment interview. Please read our Recruitment Data Privacy Policy here:

Oversee the delivery of ERP consultancy projects, ensuring quality, timelines, and adherence to budget. Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid. This senior leadership position plays a pivotal role in shaping how consulting and support services are delivered, driving excell

Technical Facilities Manager £70,000 – London and Surrey, Education contract Job Purpose To act as the contract lead for all day-to-day activities. The Facilities Manager will be the principal point of contact for clients and will be responsible for managing key relationships with clients, external stakeholders, school leads, and the academy management team in the provision of facilities management services falling within the company's areas of responsibility. They will manage a mobile team of operatives supporting the schools, ensuring the sites are fully resourced to achieve optimal performance against key KPIs, output specifications, and academy requirements. This role also includes responsibilities for auditing, people management, client relations, and administrative requirements, ensuring safe and sustainable site operations in compliance with all legal and statutory regulations. The Facilities Manager is also expected to deliver strong commercial performance. Key Responsibilities and Accountabilities Job Specification • Management, supervision, liaison, and control of the delivery team to ensure compliance with the company’s policies and procedures, including but not limited to Health & Safety, Quality Assurance, Procurement, British Standards, CDM regulations, and UK codes of practice., • Develop and maintain effective internal, supplier, and customer relationships to minimize commercial risk and maximize future business opportunities., • Establish strong working relationships with subcontractors to ensure outputs meet business needs and agreed KPIs/SLAs., • Provide tendering services for materials or extra works projects in line with client requirements, coordinating with relevant internal departments and service providers., • Conduct regular site safety audits, report findings, investigate anomalies, and review risk assessments, method statements, and COSHH assessments., • Ensure compliance with contractual obligations related to child protection, Health & Safety, sustainability, and security—this includes managing directly employed staff, specialist service providers, and temporary/contract staff., • Ensure all services delivered meet statutory standards, legislative requirements, and relevant guidance applicable to the customer’s estate., • Attend meetings and provide regular reports in alignment with contract reporting requirements., • Complete annual Performance & Development Reviews (PDRs) for direct reports, identifying training and development needs., • Ensure all staff receive adequate training and site inductions., • Undertake other reasonable duties as requested by your line manager. Working Relationships External • Interface with the Director of Operations, Head of Operations South, Regional Customer Services Managers, Helpdesk Manager, Contract Administrators, Finance/Commercial Manager, and Contract Support Managers. Qualifications & Experience Person Specification • Excellent written and verbal communication skills., • Ability to interface and communicate effectively at all levels with customer representatives., • Strong stakeholder management and customer service skills., • Strategic and commercial thinking with strong problem-solving abilities., • High levels of motivation and organisational capability with a drive to meet deadlines., • Flexible and team-oriented., • Strong organisational skills with the ability to manage a challenging workload Essential • Experience in hard services management within an academy or education setting., • Knowledge and experience of building services and engineering contract procedures., • Proficient in IT systems and software., • Ability to produce management and technical reports as required., • IOSH Managing Safely or equivalent H&S qualification; awareness of asbestos, legionella, fire safety, COSHH, etc., • Experience managing a portfolio of sites via a mobile team, ideally within education., • Must be able to meet the criteria for enhanced DBS clearance. Desired • Recognised qualification or relevant experience in Electrical, Mechanical, HVAC, or Building Services Engineering., • Over 5 years’ experience in a management role., • Good working knowledge of building M&E and fabric services in occupied environments. Competencies • Providing Direction: Clearly communicates objectives and provides guidance., • Drive for Excellence: Ensures high standards across all tasks., • Teamwork: Fosters collaboration and team contribution., • Communication: Communicates clearly and effectively at all levels., • Planning, Organising & Executing: Plans and monitors resources and timelines effectively., • Commercial/Financial Awareness: Applies sound commercial and financial principles., • Risk Management: Proactively manages and mitigates risks., • Adaptability: Embraces change and responds effectively., • Self-Motivation: Confident and committed to continuous improvement., • Customer Awareness: Focused on customer satisfaction and relationship management., • Health, Safety & Environmental Awareness: Manages HSE responsibilities effectively.

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. Were a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. What will I be doing? The Service Architect will be responsible for: Service Architecture: Defining the service approach to enable technical and business service delivery for client environments Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment. Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations. Stakeholder Collaboration: Work closely with: Customers: to gain their acceptance in your capability Bid teams: to build trust in your experience to develop compelling service solutions Engineering: to ensure supportability and operational readiness of developed solutions. Solution Architects & Security: to influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards. Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. Service Impact Assessment: Review proposed solutions to assess and influence impacts to live service and support structures. What does Leidos need from me? You will have experience in designing full end-to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components, platforms and business processes. Highly experienced and qualified in service management frameworks (ITIL, IT4IT) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. The Service Architect must have: Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments. Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master). Demonstrable experience in: Designing and implementing service models within large programmes. Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement. Creating Service Design Packages and contributing to Operational Acceptance Criteria. Creating compelling text for PQQ and bid activity. Development of cost models for new business. Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels. Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning. Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: ITIL 4 Managing Professional or ITIL Expert certification. Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Experience with at least two service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. Clearance Requirements: Clearance for Role: DV Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Use of Flexi-time in accordance with programme priorities Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. TPBN1_UKTJ

Head of Operations Professional Membership Organisation 2 Days Farnborough, Hampshire, 3 Days Home Basic Salary: £50,000 – £55,000 (depending on experience) Benefits: 25 days’ holiday plus bank holidays, office closure between Christmas and New Year, company pension. Hours: Monday–Thursday 8:30am–5:00pm (1-hour lunch), Friday 8:30am–4:30pm (30-minute lunch). Flexible working arrangements considered, including 4 days per week or compressed hours. Permanent, Full Time Closing Date - Friday 28th November 2025 Our client, a highly respected professional membership organisation in the professional services sector, is seeking a Head of Operations to provide leadership and coordination across all internal operations. If you are a Head of Operations or Senior Operations Manager working in a similar professional services environment role for a estate agency, accountancy, law, insurance, financial services, consultancy, recruitment, compliance, property management, architecture, engineering, and membership organisations we would love to hear from you. The Role This role reports directly to the Chief Executive and will manage a team of five. The successful candidate will be the central connector for the organisation — ensuring smooth delivery across IT, finance, marketing, compliance, and member services, with a strong focus on process management, people leadership, and operational excellence. The current postholder is retiring in early 2026, and this appointment will include a comprehensive handover period in February to ensure a smooth transition. Key Responsibilities Oversee and direct all aspects of internal administration including IT, HR liaison, finance, marketing, learning & professional development, compliance, and technology. Manage, support, and guide the Centre team (five staff), ensuring activities are well planned, resources allocated effectively, and performance monitored through regular check-ins and team meetings. Maintain and improve operational processes already in place — providing a safe pair of hands to ensure continuity and consistency. Lead special projects and make recommendations on the use of digital tools and AI to enhance efficiency and member value. Administer the Board, Membership Services Committee, and standing committees including ESG, IC, LPD, and QAS, as well as the AGM. Oversee the Group’s financial controls including budgeting, invoicing, and payments, ensuring adherence to approved budgets. Work with the CEO to implement and embed the organisation’s EOS framework across all areas. Manage third-party providers such as IT, marketing, benchmarking, and HR, ensuring high-quality service delivery and value for money. Ensure all membership Groups & Panels are properly resourced, with active participation and clear plans in place. Oversee and improve wider member services including events, conferences, and benchmarking to maximise engagement and satisfaction. Ensure compliance with organisational policies, health and safety, and data protection requirements. Uphold the organisation’s core values of collaboration, agility, respect, enterprise, and standards. Knowledge and Experience Strong management experience with high levels of self-awareness, empathy, and personal resilience. Proven experience in operational or administrative management within a professional, commercial, or membership environment. Broad understanding of technology platforms including CRM systems, SharePoint, and websites, with an appreciation of cybersecurity and data management. Excellent organisational skills, including event and meeting coordination. High attention to detail with the ability to foresee, identify, and resolve issues proactively. Experience managing people and processes, fostering collaboration, and promoting wellbeing across teams. Excellent communication skills, both written and verbal, with the ability to write clearly and concisely in plain English. Understanding of compliance, governance, and professional standards. Enthusiastic, mature, and professional with a “can-do” attitude and the ability to engage confidently with members, staff, and external partners. Willingness to travel to UK events and conferences, including occasional overnight stays (e.g. annual conference in Belfast, 2026). To apply, please send your CV. Due to the volume of applications, we are only able to contact successful applicants. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years’ experience delivering tailored permanent, temporary, interim, and executive recruitment solutions to Trade Associations, Regulatory Bodies, Professional Bodies, and Charities.