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White Collar Factory (95009), United Kingdom, London, London Senior Manager, Strategy and Analytics Senior Manager, Business Analysis Location: London or Nottingham, United Kingdom (Hybrid) Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission: We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role: As a Senior Manager in Business Analysis within our UK Card division, you will bring strategic and quantitative insight to address high-impact enterprise challenges. In this cross-functional leadership role, you will guide teams to design, test, and deliver strategies that support our customers and their financial wellbeing. You will thrive in a collaborative environment built on mutual accountability, continuous learning, and innovation. What you’ll do: • Strategic Leadership: Shape business strategies that deliver sustainable growth, profitability, and customer value in a changing market and regulatory landscape., • Business Accountability: Maintain end-to-end management for key business segments, directly impacting the business's P+L., • People Leadership: Lead, coach, and support diverse teams while mentoring talent across the wider organisation., • Product & Pricing Strategy: Guide product-level modelling and analytics, design customer-centric lending products, and implement effective pricing strategies., • Marketing & Insights: Inform direct-to-consumer marketing strategies, leveraging customer insights to launch go-to-market plans and tech concepts., • Credit Risk Management: Enhance credit performance by connecting future credit trends to historical data, refining risk models, and validating hypotheses., • Execution & Delivery: Oversee concurrent projects, define clear requirements, and sequence delivery against overarching product strategy., • Cross-Functional Partnership: Partner closely with Product, Tech, Operations, Finance, and Sales to enhance quality, service, and commercial outcomes. The skills and experience you need: • Leadership & Initiative: Proven track record of guiding project teams, mentoring junior colleagues, or leading cross-functional workstreams (formal line management experience is welcomed, but not required)., • Commercial & Risk Acumen: Experience shaping strategic growth, pricing, or credit risk strategies with clear commercial or P&L impact., • Stakeholder Management: Demonstrated ability to build consensus with senior leaders and guide complex, high-visibility initiatives across cross-functional teams., • Analytical Problem-Solving: Proven ability to pair conceptual thinking with quantitative rigour to solve complex business problems. Nice to Have: • Sector Expertise: Background in UK retail banking, consumer lending, credit, or management consulting with a focus on financial services or consumer lending., • Domain Knowledge: Experience in credit risk modelling, regulatory frameworks, or direct-to-consumer marketing., • Technical Aptitude: Familiarity with analytics tools and cloud environments (e.g., SQL, Python). Where and How You'll Work: • This permanent position offers hybrid flexibility based in either our London or Nottingham office., • We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days., • Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar., • Cross-Site Travel: Approximately twice monthly to foster collaboration across both office locations. What’s in it for you: We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit: • We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible., • We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business., • Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Contracts Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. To complement our existing team, we are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! Reporting to the head of UK Contracts, you'll provide legal advice to Capital One's business teams on a range of supplier contracts, such as outsourcing contracts, SaaS and other technology agreements, as well as other commercial matters. What you’ll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, software licences, terms and conditions of purchase, NDAs, variation agreements, termination agreements and renewals Manage the contractual workstreams across a number of business areas; partner with the relevant supplier management and business contacts to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations in relation to third party contracting, including in relation to outsourcing requirements and data protection, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring. What we’re looking for Qualified solicitor with around 6 - 12 years PQE (PQE is a guide only) Extensive experience in drafting and negotiating complex commercial contracts, with a strong understanding of data protection law, and ability to navigate other risk areas such as AI terms, IP, and TUPE Ability to leverage precedent terms or negotiate third party terms as required for the business context In house experience strongly preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working – across our supplier and sourcing managers and our broader Legal department and throughout our business’ multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Strategy and Analytics Manager, Business Analysis Location: London or Nottingham, United Kingdom (Hybrid) Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission: We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role: As a Manager in Business Analysis within our UK Card division, you will bring strategic and quantitative insight to address high-impact enterprise challenges. Sitting at the intersection of strategy, data, product, and technology, you will lead key initiatives to design, test, and deliver strategies that support our customers and their financial wellbeing. You will thrive in a collaborative environment built on shared accountability, continuous learning, and innovation. What you’ll do: • Strategic Leadership: Shape business strategies that deliver sustainable growth, customer value, and commercial success in a changing market and regulatory landscape., • Analytical & Credit Strategy: Deliver product-level modelling and analytics, enhancing credit performance by connecting future credit trends to historical data, refining risk models, and validating hypotheses., • Product Strategy: Design customer-centric lending products and implement effective pricing strategies., • Execution & Delivery: Sequence business intent, translate strategy into actionable technical and business requirements, and drive concurrent projects from concept to market delivery., • Cross-Functional Partnership: Partner closely with Product, Tech, Operations, Finance, and Risk teams to enhance quality, service, and commercial outcomes., • Marketing & Insights: Translate customer insights into clear go-to-market strategies, customer experience concepts, and direct-to-consumer marketing approaches., • Mentorship & Leadership Trajectory: Drive immediate impact as a senior individual contributor while mentoring peers, with opportunities to progress into direct people leadership as you scale your impact within the team. The skills and experience you need: • Professional Experience: Experience in management consulting, financial services, or a quantitative strategy/analytics role, with a track record of translating analysis into implemented business strategies., • Analytical Problem-Solving: Strong quantitative orientation with a proven ability to pair conceptual thinking with analytical rigour to solve complex, unstructured problems., • Communication & Influence: Strong written and verbal communication skills, with the ability to translate complex data into clear strategic narratives and build alignment across stakeholders., • Inclusive Leadership: Experience leading projects end-to-end, guiding cross-functional partners, fostering shared accountability, and cultivating an inclusive team environment. Nice to Have: • Technical Aptitude: Experience with SQL or Python is a plus. If you bring a willingness to learn, we will provide the tools and support to help you build these skills., • Educational Background: A degree in a quantitative/ analytical discipline (e.g., Business, Finance, Economics, Statistics, Mathematics, Engineering, Computer Science) or equivalent practical experience. Where and How You'll Work: • This permanent position offers hybrid flexibility based in either our London or Nottingham office., • We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days., • Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar., • Cross-Site Travel: Approximately twice monthly to foster collaboration across both office locations. What’s in it for you: We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit: • We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible., • We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business., • Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the role As a Process Architecture and Governance Lead, you will be accountable for ensuring robust process documentation, governance, and performance monitoring across all functional areas. Operating autonomously, you will lead, plan, and deliver end-to-end process mapping and governance initiatives across the UK business. You will play a key role in fostering a culture of continuous improvement and sound risk management, driving process optimisation initiatives while empowering the wider team. Furthermore, you will have the autonomy to champion AI-driven process optimisation, ensuring our business scales effectively through smart technology. What you'll do Establish Frameworks & Standards: Define and implement frameworks for process documentation and monitoring across the UK business, embedding standardised documentation to eliminate departmental silos. Deliver End-to-End Projects: Manage process-related projects from initial discovery through to successful launch, which includes documenting new processes and identifying performance gaps to keep the business "well-managed". Upskill & Coach Teams: Create and lead workshops to train, coach, and upskill Process Managers in process excellence tools and methodologies. Influence Stakeholders: Actively influence and constructively challenge senior stakeholders and Product Owners across the business to safeguard process integrity. Drive AI Optimisation: Actively experiment with and refine how process maps are structured, ensuring unstructured business data is formatted so LLMs and AI querying tools can parse it effectively to maximise high-quality, automated insights. The skills and experience you need Process & Governance Expertise: Solid experience in process management, process improvement methodologies, and risk/governance frameworks, ideally supported by an awareness of Lean / Six Sigma tools. Analytical Problem Solving: Strong analytical skills and the ability to apply 80/20 thinking to complex process problems, successfully balancing rapid throughput with robust risk management. Stakeholder Management: Exceptional communication skills with a proven ability to build strong relationships, influence teams, and constructively challenge senior stakeholders. AI & Data Literacy: A genuine passion for emerging AI technologies, with an understanding of how to structure process maps to maximise the precision and reliability of AI-generated continuous improvement recommendations. Training Delivery: Highly organised with demonstrated experience in delivering training or workshops to groups either face-to-face or online. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Continuous Improvement Lead Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role We are seeking a proactive Continuous Improvement Lead to bridge high-level operational strategy and hands-on delivery. In this role, you will lead cross-departmental projects aimed at enhancing customer experience, reducing waste, and streamlining contact centre performance. You will act as the key operational link between senior leadership, technology partners, and outsourced suppliers to drive meaningful, data-backed change. What you’ll be doing Lead on the translation of Operational strategy into meaningful improvement opportunities Drive the direction of travel across prioritised Bold Goals and Vision Impacting projects, being seen as the key Ops point of contact Lead on the building and refinement of business cases, which are multi-faceted and cross departmental in nature, as we look to enhance outcomes for for our customers and transform how we service our customers within the contact centre Partner with technology, outsourced suppliers and other teams, to drive material Operational improvements as we continue to invest in our agent tooling and digital journeys Influence change at senior leadership level, whilst have the ability to drive action across peer group, unlocking tangible results Apply management skills such as communication and change leadership, to help drive key priorities like technology changes, and continuous improvement activities How you’ll be doing it Conducting industry research and benchmarking, whilst coupling with learnt experiences to appropriately steer initiative identification and delivery Undertake problem solving, driving change and efficiencies to create better experiences for our customers Understanding, analysing and translating data into robust business cases, which evidence the impact of opportunities, before seeing them through to fruition Use a variety of methodologies, techniques and tools to define, manage and improve processes such as Statistical analysis, Business Process Management, Lean and Six Sigma Prioritise changes that add the most value to the business and customers, whilst seamlessly delivering those into the Operation, positively impacting our cost portfolio Supporting projects by partnering with process, technology and suppliers to ensure processes are efficient and focus on key business objectives Reviewing processes end-to-end, through the eye of the business, customers and other key stakeholders, and introducing innovation into the process with impactful results Responding quickly to rapidly changing market conditions and improving business processes, by eliminating waste and enhancing quality, whilst achieving and maintaining optimal levels of process performance. What we’re looking for Strong in-built analytical mindset, a high level of numerical ability which enables you to quickly spot trends and opportunities in raw data Experience in understanding key operational processes, systems and technologies across multiple lines of business and at pace Minimum of two years experience of using a structured methodology such as LEAN or Six Sigma, with Green/Black belt being advantageous A skilled problem solver, able to complete root cause analysis to gain insights and solve problems for the business Have managed key strategic process design, process improvements or continuous improvements Strong communication skills, both written and verbal, and excellent influencing skills with the ability to operate effectively at multiple levels across the organisation A strong decision maker, with the ability to combine business experience and insights from a range of sources to make effective recommendations and influence senior stakeholders Experience in a regulated environment, with contact centre experience preferable Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Manager - Digital Product We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. As a Senior Manager in our Product team, you will lead the strategic vision, discovery, and execution of innovative digital products that drive core business growth and deliver distinct market positioning. Operating within a highly regulated consumer credit environment, you will bridge high-level commercial orientation with technical depth to navigate complex trade-offs, optimise resource allocation, and foster platform capabilities. You will inspire cross-functional teams, partner closely with engineering, and foster junior talent across our product organisation. • Autonomously lead the discovery, definition, and route to market of innovative digital products and feature sets that drive key business outcomes., • Develop 18 month + product visions to senior stakeholders and multidisciplinary delivery teams., • Drive market positioning to maintain product relevance and a distinct advantage., • Navigate trade-offs across the product portfolio to optimise resource allocation and market impact., • Move seamlessly between high-level strategic orientation and technical details to make sound trade-off decisions in delivery and resourcing., • Champion resilient, extensible, and reusable platform capabilities (APIs, Cloud infrastructure, and modern data architectures) that ensure scalability and a competitive advantage., • Partner closely with engineering teams to challenge and inform technological choices that enable both near-term value delivery and long-term modernization., • Unblock engineering momentum by bringing clarity to ambiguous problem spaces and refining delivery pipelines., • Embed and reinforce a human-centered approach, obsessing over consumer needs to reimagine digital interactions., • Translate deep customer research, analytics, and user testing into actionable product backlogs and design solutions., • Define robust success metrics and customer-driven acceptance criteria to measure product impact and performance post-launch., • Leverage data, business analytics, and operational rigor to ensure high-quality product performance and well-managed execution within a highly regulated consumer credit landscape., • Partner with teams across the business to track performance, manage pace, balance product trade-offs and maximise investment, • Influence and inspire senior stakeholders and delivery partners through articulate, authentic, and data-backed communication., • Actively engage with our product organisation by contributing to the broader community at Capital One, fostering and evolving our junior talent., • Product Expertise: Proven track record in digital product management delivering scalable consumer-facing products or platform capabilities in tech, FinTech, or regulated industries., • Strategic Orientation: Ability to conceptualise complex problems, identify levers for growth, and align long-term product strategy with iterative execution., • Technical Acumen: Strong comfort with technology concepts (cloud, microservices, APIs, data pipelines) and an ability to collaborate effectively with software engineers to unleash delivery., • Data-Driven & Commercial Mindset: Demonstrated success using quantitative metrics, customer insights, and commercial thinking to guide roadmap prioritization., • Influential Communication: Exceptional communication and partnership skills, with the ability to build trust, challenge status quo thinking, and align cross-functional teams around a shared vision., • Agile Leadership: Significant experience leading cross-functional teams in agile, test-and-learn product environments. This is a permanent position based in our Nottingham or London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire AML and Sanctions Compliance - Principal Associate Job Title: AML and Sanctions Compliance - Principal Associate Location: Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role In the FCC team, Principal Associates blend their financial crime expertise with strong stakeholder management to drive our UK AML Work Programme. They are the driving force behind delivering change, keeping projects on track, and ensuring our reporting and controls actually work in practice. Our mission is to keep the bad guys out and make Capital One an unfriendly place for financial criminals. What You'll Do Overseeing our Financial Crime Delivery Team Mentor and grow: Provide clear leadership, and advisory support for our first-line investigators. Set the standard: Define clear standards so everyone knows exactly what success looks like. Develop our best people: Actively support training and development for our first-line teams so we have the best performing, expert teams. Driving the AML Work Programme Keep the wheels turning: Ensure key AML projects and reports are delivered accurately and on time. If it isn't documented, it didn't happen: Take ownership of updating policies, procedures, and annual training so they are practical and fit for purpose. Audit support: Run necessary assessments and partner closely with the MLRO to navigate AML/CTF audits. Managing Suspicious Activity (SARs) Make the right call: Work alongside the MLRO to ensure all suspicious activity decisions are approved by the book. Raise the bar: Use Quality Assurance as a coaching tool, providing actionable feedback to improve our overall SAR quality. Stay ahead of the curve: Keep sharp on the latest NCA guidance and translate those updates into practical advice for the team and the wider business. Strengthening the Control Environment Maintain the standard: Keep our AML requirements and test plans fully aligned with UK standards. Fix what's broken: Take the lead on resolving risk events and making sure audit findings are properly closed out. Look at the big picture: Dig into first line functions to ensure their frontline AML checks are comprehensive and effective. Build trust: Foster the kind of relationships where stakeholders come to you proactively when a control isn't working. Test the defenses: Execute 2nd-line assurance to catch vulnerabilities before they become actual problems. Find the bad guys: Oversee and provide credible challenge of our Customer Due Diligence processes Handling the Complex Cases The final set of eyes: Perform secondary QA checks (QA on the QA) to maintain an exceptionally high standard. Provide clarity: Step into complex review meetings to help untangle difficult cases and guide the team to a confident decision. The skills and experience you'll need Know the landscape: Bring an understanding of the UK financial crime regulatory framework to set the compliance standard (knowledge of the Money Laundering Regulations, JMLSG, and the Proceeds of Crime Act are essential). Lead from the front: Proven experience conducting and leading teams through end-to-end financial crime investigations in high-volume consumer credit environments. Make defensible calls: Confidently execute well-documented investigation decisions to ensure consistent submission of high-quality SARs. Sharpen your edge: Maintain a strong appetite for continuous learning and professional development through accredited industry bodies (e.g., ICA, ACAMS). Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We are looking for a UK remote DevOps engineer responsible for designing, building, and maintaining our clients '. You will work closely with the Head of Technology Delivery and the broader engineering team, provisioning and operating their Azure environment, building and maintaining their deplo

Job title Field Service Engineer (Laundry) Function Field Operations Location Field based Reports to Regional Operations Manager About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview The role of a Field Service Engineer plays a key part in a busy, energetic, customer facing team, which is crucial to the business and its on-going successes. Engineers visit a variety of customer premises; from care homes to hotels, restaurants, schools, government buildings and corporate clients. As such, Engineers are field-based and DBS checks are regularly carried out. Key tasks • Maintain and repair equipment as and when directed by the Operations Support team, • Carry out comprehensive, competent, and safe repairs to customer and Company satisfaction, aiming to fix the cause of the fault not just the fault itself, • Proactively work towards the growth of the company by identifying and submitting engineer leads for upgrades and other potential sales business, • Clean equipment and the immediate vicinity of the machine after completion of site work, leaving the site clean and tidy, • Complete and provide reports in relation to work and equipment as required, including reporting your arrival and departure from each call and obtaining customer signature where required, • Drive the implementation of engineering best practice processes, procedures and tools that maximise effectiveness and efficiency, • Maintain technical and system updates and releases as required, • Manage tooling and van stocks as well as job part orders appropriately by receipting, consuming or returning for each job, • Support growth generation by submitting lead opportunities Service Delivery • Demonstrate an understanding of what service delivery excellence is for your role, • Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance, • Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Health & Safety • Ensuring you deliver your role within the Compliance framework set. The above list of job duties is not exclusive or exhaustive and the post holder will be required to under-take such tasks as may reasonably be expected within the scope of the position. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) • Skilled in repairing and servicing catering and laundry, • Basic knowledge of electrical, plumbing and mechanical work, • Proficient level of computer skills, • Good knowledge of the English language, both written and verbal, • Skilled in repairing and servicing catering and laundry equipment Experience (what you have done) • Experience diagnosing and repairing white goods equipment, • Experience of working in a customer-facing role, • Experience of managing challenging situations in a customer-facing role Experience of identifying selling opportunities in order to generate sales leads Personal qualities (the way you think and act) • Aptitude for practical work, • Good attention to detail, • Talent for solving problems, • Good communication and customer service skills, • Resourceful, with the ability to work independently, • Good time management skills, • Gas Safe accreditation, • Hold a 17th Edition accreditation Qualifications • We will need you to have a full UK driving licence as the role involves field based travel. JBRP1_UKTJ

• Recruitment Consultant – Local Distribution – 12-month Maternity Cover Head of Planning and Resource Management Temporary 40 hours 08:30 to 17:30 core hours Leicester LE3 3AW £13.50ph depending on experience • As a Consultant at Pertemps you will have an engaging communication style to build enduring relationships with our clients, candidates, and colleagues to match people to permanent and contingent jobs, providing expert support and advice, ensuring that the best possible service is delivered at all times., • The role requires an enthusiastic and proactive outlook with excellent commercial acumen and negotiation skills, providing tactical and strategic solutions on service delivery and inclusive talent attraction strategies, • Representing Pertemps, working as an individual or part of a team, the role delivers consultative support for services to our candidates and clients including but not limited to the recruitment cycle, legislative compliance, contract governance, worker care, payroll, pre-employment screening and reporting - driving continuous improvement to maximise on existing and new opportunities., • Meeting and exceeding forecasted sales and delivery targets, to achieve individual and overall team / departmental / client budgets, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), following company guidelines and processes. JBRP1_UKTJ

hackajob is partnering directly with NEXT to hire for this role. Please note: This role is full time office based (5 days a week, occasional hybrid) We're looking for a Team Leader to join our HR Technology team, based from the NEXT Head Office in Enderby, Leicestershire! The Role: As a Team Leader in our HR Technology team, you will lead and empower a dedicated team within our 1st and 2nd line support functions to drive technical excellence and support key operational projects. Working closely with Product Development Managers and Test Managers, you will play a pivotal role in shaping team performance, managing day-to-day project delivery, and championing the ongoing development of your team members. You will directly manage up to 10 UK-based colleagues with potential indirect oversight of offshore resource. We support your success with a structured onboarding process and clear development pathways. What Youll Take On: • Guide and develop your team: Conduct regular 1-to-1s and performance appraisals, creating a clear learning environment for up to 10 UK-based colleagues, alongside potential indirect oversight of offshore resources., • Manage project workflows: Coordinate resources, resolve operational challenges, and maintain clear alignment between technical teams and key business stakeholders., • Step up during critical moments: Act as an escalation point for support and major operational events, stepping in for senior management when required., • Uphold quality standards: Maintain thorough documentation across incident management, change records, problem records, and P1 incident handling., • Build future talent: Partner with our recruitment teams to attract, interview, and onboard technical talent into the business. What Youll Bring: • Technical leadership background: Proven experience leading technical colleagues across software development or support., • Commitment to mentorship: Strong coaching skills with a genuine interest in growing the technical strengths of your team., • Clear communication: Confidence in building trust and collaborating across cross-functional teams and senior leaders., • Agile and DevOps expertise: A practical understanding of Agile frameworks and modern DevOps principles., • Technical knowledge: such as C#/.NET, SQL, Azure DevOps, ServiceNow, • Operational focus: Strong problem-solving capabilities in fast-paced environments, paired with a drive to stay current with emerging industry practices. Discover your next step and help us take on the future of HR systems. #LI-NI1 JBRP1_UKTJ

What you'll do Own every UK implementation end to end, from signature to scaled adoption Design and operationalise the UK delivery model Define governance, reporting frameworks and escalation structures Build and lead a high performance implementation function Establish customer engagement standards

Lead commercial construction delivery for BAE Systems, requiring on-site presence in Barrow-in-Furness and offering hybrid work arrangements.

Lead commercial and supply chain strategies for major construction programs, overseeing contracts, negotiations, and risk management for BAE Systems.

Head of Commercial: Construction Delivery. We offer a range of hybrid and flexible working arrangements.

In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. Head of Commercial: Construction Delivery. Many roles also require higher levels of National Security Vet

Role: Head of Service DeliveryLocation: West Sussex (office-based) Salary: £65,000 - £75,000 + benefits · Permanent, full-time. An established, award-winning managed print and document solutions provider is looking for a Head of Service Delivery to take full ownership of its service operation fro

An established, award-winning managed print and document solutions provider is looking for a Head of Service Delivery to take full ownership of its service operation xdjnayx from its West Sussex Base. Role: Head of Service Delivery. Location: West Sussex (office-based).

Proof of your right to work self-employed in the UK. We're one of the busiest food delivery platforms in the country, delivering orders in your local area every day. Make sure you have your ID, driving license (for scooter and car drivers) and proof of right to work.

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

Home delivery has become an essential part of everyday life, and behind every successful delivery is a driver making it happen. And, of course… YOU WANT A GREAT RATE OF PAY FOR A GOOD DAY'S WORK. Requirements Full UK or EU driving licence (max 6 points) Standard background check Good communication

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

Preferred Requirements Ideally a minimum of 6 month's experience of multi-drop deliveries will be required Ideally you would hold a Class C driving license Ideally you would hold an ADR vocational license (transportation of hazardous substances) Ideally you would hold a Drivers CPC (Driver Certifica

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commer

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commer

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commer

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commer

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

The role Youll be working as part of an experienced residential team, providing a safe, stable and nurturing home environment for children who may display behaviours that can be challenging as a result of their individual needs and experiences. This is a full-time, temp-to-perm opportunity , offer

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments w

Handling devices and company software to update delivery statuses Conduct pre-trip and post-trip inspections of assigned vehicle, ensuring road worthiness and compliance with company standards. For more information, please apply directly with a copy of your CV today and a member of our team will be

With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there’s plenty of opportunity to make the season rewarding. Use our route optimisation software to help plan your deliveries. Join Evri as a self-employed courier and earn ex

You will be required to plan your own travel between drop off and collections by utilising public transport or through the resource of our network of drivers Following a successful probationary period, you will be up-skilled to be a Corporate Handover Driver and ultimately trained to join our Inspec

With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there’s plenty of opportunity to make the season rewarding. Use our route optimisation software to help plan your deliveries. Join Evri as a self-employed courier and earn ex

While still a self-employed contractor role, it's designed for those with advanced skills and a strong understanding of round delivery. In addition to the above upon completion of 20 days, you will be eligible for an additional one off £100 bonus, payable alongside your usual weekly bonus on the fo