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Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.

General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management  Employment Type: Full-time  Salary: £40,000 - £45,000 per annum  Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*

**Up to £48,000 per year + service charge | Full-time | Career growth opportunity** Take the reins of one of West London’s most exciting new venues, overseeing all aspects of Lil’ Nashville. Lil’ Nashville is a high-energy, live music restaurant and bar, offering a taste of Southern BBQ and honky-tonk spirit in Chiswick. With live country music, mouthwatering food, and a lively bar, we’re quickly becoming a local favourite, and we’re just getting started. We’re now looking for an experienced and passionate General Manager to oversee all operations and take full accountability for the venue’s day-to-day running, revenue, and success. What’s in it for you: - Salary up to £48,000 per year (depending on experience) - Additional service charge/tips - Free or discounted food - Staff discounts & company events - A leadership role in an exciting, fast-growing business - Genuine career progression opportunities The Role: As General Manager, you will oversee every aspect of Lil’ Nashville, taking full accountability for operations, revenue, and people management. You'll work closely with the owners, lead the team, manage the venue’s financials, and have an input in marketing, supplier relationships, and event management. Key responsibilities: - Lead all operations, including front of house, back of house, and financial management - Build and manage a high-performing team, from recruitment and training to team motivation - Take ownership of revenue targets and drive performance through effective cost management and sales strategies - Oversee the booking system, ensuring smooth management of reservations, private hires, and special events - Develop and implement strategies for guest experience, including resolving complaints and gathering feedback - Work closely with suppliers and contribute to menu and product offerings - Manage health & safety, fire, and licensing compliance across the venue - Actively contribute to marketing efforts, ensuring Lil’ Nashville’s voice is loud and clear across digital platforms - Set and monitor KPIs, ensuring exceptional service while maintaining operational efficiency - Report directly to the owners on business performance and strategic decisions Who we’re looking for: - Proven experience in a senior leadership or General Manager role in a high-quality, high-volume restaurant or bar - Strong business acumen with experience managing operations, revenue, and people - A confident leader who can motivate and inspire a diverse team - A hands-on, problem-solving approach with the ability to remain calm under pressure - Experience working with booking systems, event management, and supplier relationships - Passionate about hospitality, live music, and delivering memorable guest experiences - Familiar with budget management, cost control, and achieving sales targets - Flexible and available to work hospitality hours (Weds–Sun, including evenings) About Us: Lil’ Nashville isn’t just a restaurant. It’s an experience. We bring together Southern BBQ, live country music, and an atmosphere of pure fun. As we continue to grow, there’s never been a better time to join our dynamic, energetic team. Ready to make an impact? Apply now and be part of something special.

Job description Company Overview With over 20 years of trusted service across London's government, commercial, educational, and retail sectors, Odesa Limited is seeking an experienced Area Cleaning Supervisor to help lead our dedicated team. Since 2003, we've built our reputation on reliability, clear communication, and consistently exceeding client expectations while maintaining the same trusted staff at client sites to ensure quality and consistency. As a people-first employer, we believe our staff are central to our success and provide comprehensive training, job security, and the tools needed to excel. We're looking for a supervisor who shares our commitment to excellence, environmental responsibility, and delivering tailored cleaning solutions that keep our clients' spaces at their best. Join a company where your experience will be valued and your work makes a real difference to London's business community. Summary As an Area Cleaning Supervisor, you will play a key role in managing and supporting cleaning operatives across multiple client sites in SW London. You’ll report directly to the Company Director and be responsible for amongst other things, ensuring high cleaning standards, training staff, conducting risk assessments, and providing cover cleaning when needed. This is a hands-on supervisory role that requires a proactive, professional, and disciplined individual. You will have access to a company van for work-related travel, so a valid manual UK driving licence is essential. Responsibilities - Supervise and support cleaning operatives across multiple sites - Ensure cleaning standards are consistently maintained and improved - Train staff on cleaning procedures and health & safety requirements - Complete and review risk assessments and method statements (RAMS) - Manage inventory and coordinate cleaning supply deliveries - Provide cover cleaning when needed (including early mornings) - Operate cleaning equipment such as carpet cleaners, floor scrubbers, and steam cleaners - Maintain clear and professional communication with clients and team members - Accurately complete reports and schedules using computer systems - Review and develop site specific documentation - Manage day-to-day cleaning schedules and one-off cleaning requirements on as an needed basis About You Essential: - Previous experience supervising cleaning teams - Strong technical knowledge of cleaning methods and equipment - Excellent organisational and communication skills - Fluent in English and computer literate - Strong leadership skills, reliable, professional, and disciplined - Ability to work independently and take initiative - Valid UK driving licence (manual) - Right to work in the UK Desirable: - Enhanced DBS certificate - Experience working across multiple sites - Health & Safety training or certification - Working Hours - Primarily weekday afternoons from 3pm typically - Early morning work (5:00 – 7:45am) required periodically - August deep cleans involve daytime hours - Occasional weekend work may be required Benefits - Competitive hourly rate: £14.50 – £15.50 - 25 - 35 hours per week with paid holiday - Use of company van for work purposes - Uniform and PPE provided - Ongoing training and development - Supportive, people-focused work environment How to Apply If you're a motivated and experienced Cleaning Supervisor who thrives in a team-focused and professional environment, we’d love to hear from you. Apply now with your CV and a short cover letter. Job Types: Part-time, Temp to perm Contract length: 6 months Pay: £14.50-£15.50 per hour Expected hours: 25 – 35 per week Benefits: - Company pension - Free parking - On-site parking - Schedule: - Monday to Friday - Weekend availability Experience: - Supervising: 2 years (required) - cleaning: 3 years (required) - Language: English (required) - Work Location: In person Reference ID: Area Cleaning Supervisor - Commercial Expected start date: 01/07/2025

Are you a compassionate individual with a heart for helping others? Mercury Care Services LTD is a Care Provider in Sutton, Greater London. We are agile, customer-centric, and our goal is to Provide quality care to all clients. Our work environment includes: - Professional positive work culture - Person-centred care - Growth opportunities We are seeking a Field Supervisor to oversee and manage our team in the Health and Social industry. The ideal candidate will have experience in working in Care and understand CQC regulations. Responsibilities: - Supervise and lead a team of Care workers to ensure efficient operations - Monitor quality of care and compliance with regulations and policies - Provide guidance and support to Care workers - Coordinate and conduct spot check observations in the field - Provide shadowing training for new employees - Provide weekly reports - Handle client queries and complaints effectively - Maintain PPE inventory levels and order supplies as needed. Qualifications: - Previous experience in a supervisory role within the health and social care industry - Strong knowledge of CQC guidance and regulations - Excellent leadership and team management skills- Ability to work well under pressure in a fast-paced environment - Good communication skills to interact with staff and customers effectively - Flexibility to work varied shifts as required If you are passionate about the health and social care industry, have a flair for leadership, and enjoy working in a dynamic environment, we invite you to apply for the position of Field Supervisor with us. Join our team and contribute to delivering quality service. Please note we are unable to provide Sponsorship for this role and is open to UK residents only.

Duties and Responsibilities: · Plan and organize daily production schedules to meet the demands of various branches, ensuring timely preparation and delivery of curries and spices. · Manage and supervise kitchen staff's activities, guide, and train them. · Be a leader and single point of contact for management for the kitchen related affairs. · Prepare delicious, hygienic, and healthy food according to business principles of Restaurant. · Collaborate with management to develop and refine recipes for curries and spice blends that meet customer preferences and market trends. · Ensure that all kitchen equipment is properly maintained and in good working order, reporting any issues to management. · Maintain clear communication with management and other departments regarding production schedules, ingredient needs, and any operational challenges. · Carry out month-end food stock taking. · Conduct taste tests, preserve authentic flavours, source premium Indian spices, herbs, and ingredients. · Manage day-to-day ordering of food for a section in line with the UK purchasing guidelines. · Ensure food prepared is of highest possible standards. · Create and maintain a consistent flavour profile for all dishes, particularly focusing on the preparation of spices and sauces. · Make food according to standard recipes, portion yields and within agreed time limits and minimum wastage. · Prepare authentic South Indian dishes with precision and adherence to traditional recipes, nutritious, and meet established quality standards. · Address any conflicts or issues within the kitchen team promptly to maintain a positive and productive work environment. ** Skills/Qualifications/Experience:** - Team player with leadership skills - Strong understanding of food safety regulations - Relevant work experience of at least 1 year - Strong attention to detail, hygiene, and food safety practices.

GENERAL MANAGER – SONNY'S ROOFTOP BAR / KINGSTON RIVERSIDE Rooftop terrace. River views. Big energy. Sonny’s is a brand-new independent venue from the teams behind Tap Tavern and Bone Idyll, bringing bold drinks, good vibes, and standout hospitality to Kingston. We’re looking for a passionate and driven General Manager to lead our launch and beyond someone who builds great teams, delivers strong financials, and creates unforgettable guest experiences. WHO YOU ARE You are a proactive and accountable leader who thrives in a high energy environment. You bring joy to your team and guests alike and have a true understanding of what it takes to lead a venue with creativity and purpose You love hospitality and people in equal measure. You take pride in high standards and bold ideas, and you want to build something that stands out. WHAT YOU BRING - Experience leading high-volume, premium venues (ideally new openings) - Full ownership of ops, team development, guest experience & financials - Commercial confidence & decision-making skills - Passion for atmosphere, service, and standout guest care - A coaching mindset and commitment to growing people. - A commitment to safety standards and guest care across the entire operation YOUR ROLE - Lead day-to-day ops & team performance - Drive guest satisfaction & venue consistency - Own KPIs & financial goals - Build a high-performing, motivated team - Shape music, service, and atmosphere - Lead from the front and adapt fast BENEFITS + BEST BITS - Transparent TRONC + performance bonus - Free therapy & mental wellness support - Team celebrations & staff discounts - Paid sick leave & flexible working - Enhanced family leave & extra holidays after 2 years - Pension Scheme - Real opportunities to grow with Sonny’s and our family of sister venues WE VALUE INCLUSION We're building a diverse, creative team and welcome everyone. Need adjustments in the process? Just ask. READY TO LAUNCH SOMETHING SPECIAL IN KINGSTON? Let’s talk.