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  • Chef
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    Chef
    19 hours ago
    £14–£16 hourly
    Part-time
    Croydon

    UK BASED APPLICANTS Salary: £14-£16 per hour via PAYE, with an increase for some bank holiday shifts Contract type: Temporary, flexible working Tezlom are recruiting for compassionate chef staff to work within specialist Nursing and Care Homes across Kingston, Sutton and Croydon. Tezlom are a leading and expanding Healthcare Recruitment Agency, established in 2008. We Require: Proof of Right to Work in the UK NVQ Level 2 or 3 in Hospitality/Catering/Practical Cookery Level 2 HACCP training certificate Here at Tezlom, you choose what days you are available to work, whether that be early shifts, late shifts, long days or even weekends – we understand how important a work life balance is, so we work around you and your flexibility to suit you and your lifestyle. Due to the continued expansion, we are looking for chefs to join our growing team. Following the continued success and increased demand, we are looking to recruit experienced, dedicated individuals to join the expanding team. As a Chef, you'll be joining an outstanding team in menu creation, ensuring the kitchen and equipment meets all health and safety requirements and produce fresh cooked meals daily to residents with special dietary and nutrition needs. Duties within this position include: • Setting up the kitchen and maintaining standards of hygiene, presentation, and efficiency., • Cooking food in a timely manner and ensuring excellent presentation., • Modify recipes to suit customers’ requests, dietary needs, and allergen requirement., • Monitor food and stock checks, costs, ordering., • Experiment with food and recipe ideas, creations of new menus and daily specials. · Flexibility If you’re looking for flexible working hours to suit your commitments or maybe a second income and want to be part of an expanding and rewarding organisation, then click the apply button to submit your CV. Tezlom are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment are subject to a basic DBS check, proof of Right to Work and satisfactory employment references.

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  • Chef de Partie
    Chef de Partie
    2 days ago
    Full-time
    London

    Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability. The Trafalgar St. James London, Curio Collection by Hilton is a five-star lifestyle hotel featuring 137 bedrooms, including nine suites and three studios. Perfectly positioned on the edge of St. James and Trafalgar Square, just moments from Soho, Mayfair, and the West End it offers an iconic London experience. The hotel’s vibrant venue, Rockwell Bistro & Wine Bar, offers a curated menu of modern dishes, expertly crafted cocktails, and an extensive wine selection, all set within a bold and stylish space that delivers a dynamic day-to-night experience. Our Values We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future. Why Join Crimson Hotels? We believe great people deserve great perks: • Exclusive hotel discounts within the Crimson Hotel Group and the worldwide Hilton brand, • Extra Day Off for Your Birthday – Because your day matters, • Employee Assistance Programme and wellbeing, • Free refreshments and freshly cooked meals while on duty, • Learning and development opportunities for career progression, • Health Benefit schemes, • Recognition and reward schemes, • Pension Scheme & Life Assurance, • Discounts in our F&B Outlets What your day will look like? You will assist the Executive Chef in ensuring the smooth running of foodservice operations and delivering high-quality food that meets guest expectations. This includes ensuring all dishes are prepared to specification with correct quality, portion size, and temperature, supervising kitchen staff to maintain standards in production, quality, quantity, and safety, and partly managing kitchen cleaning rosters and schedules. You will also carry out administrative tasks as requested by your line manager, assist other chefs when needed, coach and train junior team members, and promote good team spirit. What You’ll Bring? The ideal chef is passionate, creative, and intuitive, dedicated to delivering wonderful guest experiences. You must multitask, prioritise, and work calmly under pressure with a positive attitude. Strong communication skills, quality output, shift flexibility, and experience in AA Rosette or equivalent fine dining are essential, along with a desire to grow within a luxury lifestyle hotel. Ready to make a difference? Apply now and let’s create meaning experiences. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.

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  • Restaurant & Bars Manager
    Restaurant & Bars Manager
    2 days ago
    £36500 yearly
    Full-time
    Temple, London

    Job Ref: 13168 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 29/05/2026 Closing date: 12/07/2026 Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as the Restaurant and Bars Manager in London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: As Restaurant and Bars Manager with Apex Hotels,you will possess excellent attention to detail, be creative and innovative with the vision to capitalise on sales opportunities. You will be committed to building and developing the team. You will pride yourself on creating an exceptional experience for our customers, ensuring that the highest level of customer care is delivered by the team. You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example. As Restaurant and Bar Manager you will be responsible for ensuring the team deliver excellent guest satisfaction. Your responsibilities will include: • Co-ordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas., • Responsible for the day to day operation of the Restaurant and bar; incorporating breakfast, lunch and dinner service, room service and also catering for larger parties., • Maximising sales, profits and customer satisfaction., • Controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's., • Recruitment and staff training, • Plan Rotas and Holidays according to business levels and Function requirements ensuring we consistently deliver a high standard of service during busy periods, reducing wage costs during low demand periods., • Create a team environment that promotes good employee morale and ensures a high level of commitment, engagement and pride in the department and hotel. Starting the Journey On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Restaurant and Bars Manager. With this in mind, we are looking for a Restaurant and Bars Manager who: • Experience at management level in the Food/Bar service sector., • In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service., • Previous experience in recruitment, coaching, training and performance management of staff., • Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If this is you, click apply, we look forward to hearing from you ! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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  • Kitchen Manager - Enhanced DBS
    Kitchen Manager - Enhanced DBS
    5 days ago
    £20–£21 hourly
    Full-time

    About the Role We are seeking an experienced and motivated Kitchen Manager to lead our catering operation in a fast-paced environment. This role is ideal for someone with strong leadership skills, a passion for high-quality food, and a commitment to maintaining the highest standards of hygiene and safety. This position requires an Enhanced DBS check, as you will be working in a regulated environment (e.g. school, care home, or vulnerable groups setting). Key Responsibilities • Oversee the day-to-day running of the kitchen, ensuring efficient service, • Lead, train, and motivate kitchen staff to deliver high-quality meals, • Plan menus in line with nutritional guidelines and budget requirements, • Manage stock control, ordering, and supplier relationships, • Ensure full compliance with food safety, hygiene, and health & safety regulations (HACCP), • Maintain accurate records and documentation, • Monitor food quality, presentation, and portion control, • Work collaboratively with wider teams (e.g. care staff, teachers, or management) Requirements • Proven experience as a Kitchen Manager, Head Chef, or Senior Chef, • Strong leadership and team management skills, • Level 3 Food Hygiene Certificate (or willingness to obtain), • Good knowledge of allergen management and food safety legislation, • Excellent organisational and communication skills, • Ability to work under pressure and manage multiple priorities, • Enhanced DBS certificate (or willingness to undergo a check) What We Offer • Competitive salary package, • Supportive and friendly working environment, • Opportunities for training and development, • Regular working hours (depending on setting), • Pension scheme and company benefits Safeguarding Statement We are committed to safeguarding and promoting the welfare of children and/or vulnerable adults. All applicants must be willing to undergo Enhanced DBS screening and reference checks in line with safer recruitment practices. How to Apply To apply, please submit your CV along with a brief cover letter outlining your relevant experience. ##

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  • Chef de Partie
    Chef de Partie
    2 days ago
    £15.95 hourly
    Full-time
    London

    Job Ref: 13144 Branch: The Lampery - Seething Lane Location: The Lampery, London Salary/Benefits: £15.95 per hour plus excellent company benefits and perks Contract type: Permanent Hours: Full Time Hours per week: 40 Hours Posted date: 25/05/2026 Closing date: 08/07/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Chef de Partie in City of London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Kitchen Team as we believe it is our personality, style and friendliness that makes Apex Hotels You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team., • Contributions to a pension plan. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Starting your Journey: As a Chef de Partie,you will be responsible for delivering a high level of food to all our guests. Working in the Kitchen you will help maximise revenue through first class food preparation and delivery. You will embrace every opportunity to create exceptional food for our guests and provide a personal experience our guests will want to share. Joining the dedicated Kitchen department, you will: • Be passionate about food, preparing and serving breakfast, lunch and dinner to Company standards, ensuring guest satisfaction at all times, • Work simultaneously with all Kitchen team members in a friendly manner offering an infectious smile and collaborative approach, • Have extensive knowledge of our menus and food offerings, • Assist the management team in the control of all food supplies and purchases coming in and going out of the kitchen, using date labelling processes., • Adhere to all food safety and health and safety guidelines You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. As a Chef de Partie, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately one that they will remember the most. You will be great at multi-tasking, you will be efficient at solving all guest enquiries and requests with ease. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Chef de Partie. With this in mind, we are looking for a Chef De Partie who: • Previous experience at Commis Chef or Demi Chef De Partie level is essential., • Previous experience in a hotel or restaurant environment is essential., • Can deliver excellent standards, • Uses initiative, • is self-aware and able to evaluate their own work, • has a customer service attitude, • has the ability to multi-task and organise a variable work load, • provides excellent attention to detail, • holds a genuine desire to provide a Warmer Welcome to our guests We encourage you to bring your true self to work - we recruit for attitude and train for skill. We'll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If you are interested, click apply. We look forward to hearing from you!

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  • Private Dining & Events Manager
    Private Dining & Events Manager
    5 days ago
    £36511.44 yearly
    Full-time
    London

    Job Ref: 13208 Branch: The Lampery - Seething Lane Location: The Lampery, London Salary/Benefits: Excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: Flexible Hours per week: 40 Posted date: 12/06/2026 Closing date: 26/07/2026 Why Join Apex Hotels ? You'll receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in Apex City of London Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties. • Assist your F&B Manager in the Delivery of outlet profit targets:, • By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints, • Ensuring engaging upselling techniques are implemented in order to increase sales, • Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues, • Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results, • Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction, • To train and develop a multi skilled team that delivers payroll flexibility with minimal hierarchy, • Collaborative work with the events department, • Review of all feedback post Private Dining & Events functions, • Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value. Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds, • Ensure private dining rooms are always set to the highest standards, • meet and greet event organisers and guests to ensure all needs are taken care of Starting the Journey On your first day you'll begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining & Events Manager. With this in mind, we're looking for a Private Dining & Events Manager who: • Provide clear and influencing communicator able to interact at all levels, • Loves great customer service and an eye for standards, • Possesses a sales, service and profit driven mentality, • Builds and develops a guest centric team, • Experience at management level in the Food/Bar service sector., • In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service., • The ability to lead and motivate a team of Supervisors and Assistants in service delivery., • Previous experience in recruitment, coaching, training and performance management of staff., • Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you, click apply, we look forward to hearing from you !

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  • Support Worker
    Support Worker
    1 month ago
    £29061.5 yearly
    Full-time
    South Croydon

    About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations., • Provide advice, information and support to the residents., • To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc., • Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached., • Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person., • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion., • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records., • Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting., • Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further., • Attend professionals meetings (where appropriate)., • Assist in the transfer of individuals between agencies and services. Health and Safety • To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility., • To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity • To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace., • To be tolerant of differences and use respectful language., • Ensure professional standards and boundaries are clear., • To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker • 5 days of work a week, • Annual Salary with the option for overtime if you wish, • Annual Salary review with the option to be suggested for a one-off bonus, • Bank Holiday extra pay, • Christmas gift card, • Pension scheme, • Predictable rota, you are able to know your days off months’ in advance, • 28 days of holiday per year, • Friendly and collaborative work team, • A team that is making a difference with extremely challenging and complex children/ young people, • Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: • Company events, • Company pension, • On-site parking, • Sick pay Physical setting: • Care home, • Residential home Shift: • 8 hour shift, • Day shift, • Night shift Work Location: In person

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  • Assistant Floor Manager
    Assistant Floor Manager
    1 month ago
    £31000–£40000 yearly
    Full-time
    London

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025 and 2026 which reflects our commitment to creating an amazing work environment. CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to be part of Soho team and play a key role in establishing the floor operation and infrastructure. As Assistant Floor Manager you'll support the Floor Manager to orchestrate seamless planning, recruitment, and execution for this fresh Clays location. You will work with the General Manager, to implement the Clays service system and develop the standards of the location and the team. In this role, you will supervise a team of approximately 15 floor colleagues to drive colleague development to ensure the company achieves its succession planning goals through the Clayers Academy. You will disrupt the normal attitude to the casual environment, and provide an unrivalled service and delivery in the competitive socialising environment, elevating the standards of everything we do. Day to day, working closely with our events team, you will coordinate the service between the bar, floor, kitchen and hosts. Constructing the operating plan and positions and all elements of planning and coordinating the execution of the service for the floor. We are looking for a self-driven Assistant Floor Manager candidate who has worked in high volume operational businesses. You will be a dynamic thinker and passionate about people, both guests and colleagues. The right candidate will have a proven track record of delivering the highest F&B standards with incredible attention to detail, experience in another competitive socialising concept desirable. You will also need to be a strong communicator with the confidence and energy to engage a team to deliver. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality. Marketing and Promotion: • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

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