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Job title: Assistant Catering Manager 1.0 FTE, 37.5 hrs week Job purpose: To support the Catering Manager in leading and managing the GWT café team at our Robinswood Hill and Crickley Hill cafes, deputising in their absence, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Develop a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with the wider GWT team as required, supporting the delivery of GWT’s programme of events. Salary: Grade E: Manager, Annual Salary £29.500 Contract: Permanent. 5 days over 7 working pattern to include weekends with occasional evenings as required. Responsible to: GWT Catering Manager Liaison with: CEO, Head of Business Operations, Senior Management Team, Finance Team, Facilities Manager, HR Manager, Learning & Engagement teams, Programming Manager, Volunteer coordinator. About the role: • Support the Catering Manager in leading a culture of exceptional customer service across GWT’s cafes, regularly reviewing the quality and standard of our offer and service, whilst helping to shape and adhere to GWT brand standards., • Maintaining consistently high standards of customer experience across GWT cafes and resolving day to day issues according to GWT policies and procedures., • Manage and deliver the financial performance of the cafés, meeting and exceeding sales targets while controlling profitability through effective labour, stock and cost controls and management of suppliers., • Line management of the café team, including café assistants and where applicable catering volunteers., • Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution., • Support the Catering Manager to create, lead and develop a strong, cohesive and customer-focused team, with regular feedback, objective-setting, training and performance reviews., • Identify and manage risk, complying with all relevant Food Safety and Health & Safety legislation, and ensuring all compliance and monitoring processes are followed to minimise the risk to staff, members of the public and contractors., • Assist in leading the team to engage with our visitors and make the link between our cafés and how they support the work of GWT, seeking and acting upon feedback from our visitors to improve our offer - First point of contact in many cases between GWT and members of the public / customers, • Represent the catering department at wider GWT meetings and team functions in the Catering Manager’s absence, communicating and cascading GWT policies to the catering team as required., • Support GWT’s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income. About you • Experience of leading and delivering a culture of great service within a similar operation., • A track-record of meeting and exceeding financial and customer service-based targets., • Solid understanding and experience of assessing and managing risk, knowledge of effectively managing Food Safety, Health & Safety and compliance requirements. Food and Health & Safety to Level 3 is desirable, though this training will be provided., • Experience and understanding of effective stock control, managing a GP%, liaising with and managing suppliers., • Excellent people management skills, team development, motivation and communication., • Experience of setting personal objectives and conducting effective appraisals, team meetings and 1-2-1s., • Strong financial acumen, demonstrable experience of setting and managing budgets to deliver income, labour and margin targets., • Comfortable dealing with a diverse range of stakeholders both internal and external, • Good written and verbal communication skills, • Competent IT skills and experience in using Food & Beverage (F&B) management systems, • Ability to use digital media and marketing channels, • Good knowledge of F&B best practice and current trends within the F&B industry. Qualities: • Enthusiasm, motivation and dedication, • Proactive, highly flexible and comfortable with change, • Personable and approachable, but not afraid to have difficult conversation when needed, • Ability to engage confidently and professionally with a diverse array of stakeholders, • High level of focus and attention to detail, • Self-disciplined, self-motivated and self-confident, • Professional outlook and approach, • Personal commitment to nature conservation and sustainable living Equality, Diversity and Inclusion Gloucestershire Wildlife Trust is committed to encouraging equality, diversity and inclusion among its workforce, and eliminating unlawful discrimination, harassment and victimisation. The Trust’s policy is to provide equality, fairness and respect for all staff, whether temporary, part-time or full-time; ensure no unlawful discrimination against the Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation; and to oppose and avoid all forms of unlawful discrimination. A full copy of the policy is available on request. Terms of Employment Due to the nature of the Trust’s work, occasional evening or weekend work may be necessary for which time off in lieu is given. A contributory pension scheme is in operation and the post holder is entitled to 25 days paid leave per year pro rata in addition to public holidays and Christmas closing period. The duties and responsibilities outlined above do not represent the full range of duties the post holder may be expected to carry out. It is recognised that the duties of all posts may be subject to change from time to time, and therefore alterations to duties and responsibilities can be expected. The post holder will be consulted by their line manager prior to any proposed major changes to duties and responsibilities and reasonable notice will be given before implementation.

Bat Specialist Ecologist LOCATION FLEXIBLE Leeds, Newcastle, Cockermouth, Leicester, Birmingham, Bristol, London or Southampton Are you a bat specialist, either a BER Registered Consultant or a Natural England Class 2 or above bat survey licence holder? Do you have a desire to apply your bat expertise to a diverse project portfolio with the support of an industry leading team? Have you worked on mitigation licensed projects recently and are looking to become a BER Registered Consultant? Or do you hold a bat disturbance and handling licence in Scotland or Wales, or have licensing and bat project delivery experience in Northern Ireland and ROI? Are you eager to enhance your technical skills and develop your career with a defined professional pathway of your choosing? Do you want to work with a team who value and promote health, wellbeing and a fulfilling working life, recognising the commitment required to conduct nocturnal bat survey work? Role Outline As Tetra Tech builds on its demonstrable track record as one of the leading global environmental consultancies, we are seeking Bat Earned Recognition (BER) Registered Consultants and those who qualify as BER Accredited Agents to strengthen our existing BER expertise in the team. We are also looking to expand our bat expertise in the Scotland, Wales, Northern Ireland and ROI teams. As a multidisciplinary consultancy, our ecologists work closely with colleagues from other teams including Planning, Placemaking, Engineering, Transportation and Asset Management and contribute to the identification of opportunities, tendering and project delivery. With ambitions to grow our UK presence, and to contribute to the continued success of Tetra Techs global business, you will join our established network of over 90+ UK ecologists. Our bat specialists are proactive in developing relationships with colleagues from across the business, liaising with the wider ecology team and other technical teams, and supporting them through all stages of a project. Examples of recent bat projects we have delivered include: • Surveys, BER site registrations and mitigation works for several bat species, including hibernation and maternity roosts across the country;, • Use of advanced bat survey techniques (e.g. on sites in Hampshire, Sussex and Dorset) to confirm whether rare bat species such as Bechsteins are present;, • Use of industry-leading survey technology and data analysis systems to ascertain use of habitats by bats for renewable energy and other land-use projects;, • Survey, licensing and mitigation at a range of sites including listed buildings and complex structures with multiple bat roosts present;, • Survey, BER licensing and mitigation for trees on linear infrastructure projects; and We are looking for bat specialists who are proactive in developing their own knowledge and understanding of bats as well as being able to share their knowledge to support the development of others. We want people who have strong field experience and ambitions to develop their technical skills in line with project requirements. With support from the regional and national ecology teams as well as the national bat lead, and in line with our defined career framework, they will continue to develop their expertise. We Lead with Science and follow the advice of our bat ecologists when investing in top-of-the-range equipment to allow them to deliver their roles successfully. We encourage applications from ecologists who have an interest in technological advancements and who are keen to keep on top of the latest developments and guidance. The role will require site work and some travel dependent on location of projects. However, we operate fully flexible, hybrid working which allows our ecologists to choose where, how and when they work, as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. Key Responsibilities • Survey Work, Design and Fee Proposal:Design ecological surveys using industry guidance and prepare fee proposals for projects. Conduct specialist bat surveys and support other protected species projects. Survey work will involve a mix of daytime and night-time based work. The individual will be responsible for coordinating survey schedules and project resources effectively., • Data Analysis, Report Writing and Quality Assurance:Accurately analyse bat data, produce high-quality, detailed reports and mitigation strategies, including and successfully obtaining bat mitigation licences. Experience preparing Ecology chapters for Environmental Impact Assessments and Habitat Regulations Assessment would be an advantage., • Task and Project Management:Actively manage delivery of a task within a project or fulfil the role as a Project Manager (after receiving Tetra Tech bespoke project management training), from inception to completion ensuring timelines, budgets and quality standards are met., • Client Engagement:Work closely with clients, including developers, planners and internal colleagues to provide ecological advice and solutions. Build, develop and maintain strong relationships with clients ensuring clear communication and excellent service., • Team Development:Mentor and inspire junior team members across the national team and provide training and on-site guidance to develop other team members in bat ecology and support them on their journey to obtaining their bat licence., • An appropriate academic qualification in a related discipline, • Natural England Class 2 bat licence and/or equivalent for Scotland, Wales, Northern Ireland, ROI, • Bat Earned Recognition Registered Consultant at any Level preferable (but Level 2 and 3 ideally) or eligible to apply to become a Registered Consultant Over 90+ permanent ecologists, including BER Registered Consultants, roost visitor and low-impact licence holders across 14 offices, working as one cohesive team. • IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier., • Cars or car allowances to every member of the team regardless of grade, including for personal use., • Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands., • Career pathway frameworks provide clarity on how to progress., • We encourage the development of well-rounded ecologists who can talk about all stages of a project., • We offer internal and external training and mentoring, including from our in-house experts., • We award a significant financial bonus to anyone achieving Chartered Ecologist status through CIEEM., • We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. We take pride in delivering projects effectively for clients. This often requires colleagues to be together- in offices or on site to ensure the best outcomes. However, when possible, we also advocate for flexibility around how, when, and where you work. There is no 'one approach fits all' each team manages their own way of working, we trust our employees and focus on outputs not inputs. Meeting up with colleague and clients face to face in office environments or on site is important for collaboration, face-to-face meetings, appraisals and development. Inclusion At Tetra Tech, we want everyone to feel like they truly belong. Our goal is to create aworkplace where every person is valued and respected for who they are. Everyone is welcome at Tetra Tech. Opportunities and success should only be determined by attitude, capability and collaborative spirit. Be yourself, without apology. For more information on our company, please visit our website . To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs (selectminds.com) Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. JBRP1_UKTJ