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Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. GREAT JOB, GREAT COMPANY AECOM is offering an exciting opportunity to join our award-winning Soil, Groundwater and Remediation Team . You’ll work in a collaborative, high-performing environment that prioritises wellbeing, flexibility, and professional growth. Our team supports a broad range of sectors — including industrial, energy, pharmaceutical, land development, ports, road, and rail — delivering services such as: • Desk studies, • Site investigation, • Risk assessment, • Remediation strategy, design, implementation, and validation, • Environmental monitoring and close-out This role provides an excellent platform to develop technical and commercial skills, take ownership of projects, and contribute to meaningful environmental outcomes. Here’s what you will do: • Deliver Phase 1 environmental assessments, ground investigations, and routine monitoring tasks;, • Work independently to ensure technical quality, budget control, and programme adherence;, • Support the preparation of fee proposals for internal and external clients;, • Manage projects from desk study and feasibility, through to delivery of site investigations and data interpretation, to remediation design and delivery This is a fantastic opportunity to build your career with a globally respected consultancy. At AECOM, you’ll be supported by industry-leading experts, given access to cutting-edge tools, and encouraged to grow within a company that puts people first. Ready to take the next step in your geo-environmental career? Want to further your career within one of the UK’s top soil, groundwater and remediation consultancies? Join us. Make a difference. Build a better world. Ready to push the limits of what’s possible? Here’s what we’re looking for: Education • Ideally, a minimum of an undergraduate degree in an environmental, science, or engineering-based subject Technical Knowledge and Skills • A good understanding of contaminated land assessment regulations and guidance, • Working knowledge of CDM regulations and site management, • Development of conceptual site models, • Qualitative risk assessment, • Strong written and verbal communication skills with the ability to write clear and concise technical reports and documents Field Experience. Hands-on experience with field investigation, including: • Site management, • Drilling supervision, • Collection of groundwater and ground gas samples, • Supervision of remediation activities Other Requirements • Full driving licence, • Willing to travel within the UK and work away from home for periods of time, • CSCS card holder Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn: Anne Marie Flynn About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Job Title: Business Client Service Specialist \n Location: Leicester \n Work Mode: Hybrid \n Working Hours / Shift Pattern (35 hours/week): 5 days out of 6, between 08:00–20:00 (Mon–Fri) and 08:00–14:00 (Sat). \n \n If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. \n \n We’re one of the largest banking and financial services organizations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. \n \n We’re currently seeking an experienced professional to join our team in the role of Business Client Service Specialist. \n \n You’ll support with all servicing activities for our Commercial customers in contact with Business Client Services. You’ll be responsible for delivering a professional service that helps our customers solve their queries, over the telephone and via digital channels. \n \n As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. \n \n In this role you’ll: \n\n • Support our Commercial Banking customers with their everyday banking queries over the telephone - building strong relationships through taking end-to-end ownership of requests and consistently delivering an excellent service\n, • Deliver our customer centric approach, through the embracing of technology and demonstrations of digital servicing solutions\n, • Identify potentially vulnerable customers and, record data accurately ensuring that an appropriate service or solution is offered\n, • Actively support process improvements, raising ideas through the correct channels\n, • Ensure all applicable operational risk HSBC’s standards and policies are adhered to - reporting any breaches in accordance with local procedures and confidently manage financial crime by identifying, assessing, accepting, monitoring, escalating, and mitigating risk\n\n \n To be successful in this role you should meet the following requirements: \n\n • Enjoy building relationships and rapport, with excellent verbal communication skills, and able to identify new opportunities for growth within the business\n, • Apply problem-solving skills, with the ability to think on your feet and create solutions for our customers - showing willingness to take ownership of all customer interactions\n, • Be a team player that is happy to collaborate and deliver on common goals, able to show independent enthusiasm to grow, succeed, and learn\n, • Use your forward-thinking, progressive mindset with the ability to adapt to change positively\n, • Demonstrate role model behaviors and organizational values, setting the standard for others\n\n \n When & where you’ll work: \n With a starting salary of 27,200 GBP, this is a full-time position working 35 hours per week, 5 days out of 6, between the hours of 8am to 8pm Monday to Friday and 8am to 2pm on Saturday. \n \n We operate a hybrid working environment, which means you will work at our office in Leicester and then some of your time remotely from home. To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you’ll need to have a home Broadband connection with a minimum speed of 10MPS. \n \n Applications are open to UK Residents over the age of 18 currently with a valid right to work in the UK, we are unable to offer sponsorship for this role. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. \n \n Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. \n \n If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: \n \n Email: hsbc.recruitment@hsbc.com \n Telephone: +44 207 832 8500

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. \n \n We’re one of the largest banking and financial services organizations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realize their ambitions. \n \n We’re currently seeking an experienced professional to join our team in the role of Business Client Service Specialist. \n \n You’ll support with all servicing activities for our Commercial customers in contact with Business Client Services. You’ll be responsible for delivering a professional service that helps our customers solve their queries, over the telephone and via digital channels. \n \n \n As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. \n \n In this role you’ll: \n\n • Support our Commercial Banking customers with their everyday banking queries over the telephone - building strong relationships through taking end-to-end ownership of requests and consistently delivering an excellent service\n, • Deliver our customer centric approach, through the embracing of technology and demonstrations of digital servicing solutions\n, • Identify potentially vulnerable customers and, record data accurately ensuring that an appropriate service or solution is offered\n, • Actively support process improvements, raising ideas through the correct channels\n, • Ensure all applicable operational risk HSBC’s standards and policies are adhered to - reporting any breaches in accordance with local procedures and confidently manage financial crime by identifying, assessing, accepting, monitoring, escalating, and mitigating risk\n\n \n To be successful in this role you should meet the following requirements: \n\n • Enjoy building relationships and rapport, with excellent verbal communication skills, and able to identify new opportunities for growth within the business\n, • Apply problem-solving skills, with the ability to think on your feet and create solutions for our customers - showing willingness to take ownership of all customer interactions\n, • Be a team player that is happy to collaborate and deliver on common goals, able to show independent enthusiasm to grow, succeed, and learn\n, • Use your forward-thinking, progressive mindset with the ability to adapt to change positively\n, • Demonstrate role model behaviors and organizational values, setting the standard for others\n\n \n When & where you’ll work: \n With a starting salary of 27,200 GBP, this is a full-time position working 35 hours per week, 5 days out of 6, between the hours of 8am to 8pm Monday to Friday and 8am to 2pm on Saturday. \n \n We operate a hybrid working environment, which means you will work at our office in Leicester and then some of your time remotely from home. To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you’ll need to have a home Broadband connection with a minimum speed of 10MPS. \n \n Applications are open to UK Residents over the age of 18 currently with a valid right to work in the UK, we are unable to offer sponsorship for this role. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. \n \n Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. \n \n Link to Apply: Apply for Client Service Specialist

Graylog: Empowering Threat Detection, Investigation, & Response Solutions with Cutting-Edge Technology Graylog specialises in delivering top-notch Threat Detection, Investigation, & Response (TDIR) solutions, backed by our latest addition, the Graylog API security platform. As a renowned centralised log management (CLM) and Security Information Event Management (SIEM) provider, we offer unparalleled fast and efficient log analysis capabilities in critical areas such as security, compliance, operations, and DevOps. Our enterprise solution enables organisations globally to capture, store, and analyse terabytes of machine data in near-real time while our open-source product has been deployed in more than 50,000 installations worldwide, empowering individuals and small teams to perform basic log consolidation, analysis, and search functions at no cost. We're a remote-friendly company with locations in Hamburg, Munich, London, Boulder, and headquarters in Houston, TX. If you live near an office and want to be part of said office great. Nearish to an office and want to have the ability to hot desk? No problem, and if you're not near an office and wish to work remotely, all good! Recent achievements for Graylog have been inclusion in the 2021 Deloitte Technology Fast 500™, we took home two of the most prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023, and 2024 saw us take home gold and become the Globee Winner for Security Information & Event Management and the 2024 Globee Winner for Threat Hunting, Detection, Intelligence, and Response. Graylog was named a “Leader” and “Fast Mover” in GigaOM’s 2024 Radar Report for SIEM and 2025 has seen Graylog recognized in BuiltIn’s 2025 Best Places to Work list. Who we’re looking for; The Inside Sales Representative here at Graylog will be a critical member of our team focusing on the bridge between marketing-created leads, as well as actively engaging in outbound prospecting to identify and nurture new business opportunities. As an Inside Sales Representative, your primary responsibilities will be to engage, develop, qualify, and expand our customer base regarding their Centralized Log Management, Security Information and Event Management, or API Security projects to increase sales pipeline. By responding to inbound contact requests with urgency, care, and diligence and conducting targeted, personalised, and relevant outbound prospecting with thoughtful personalized communications will ensure we maintain our strong positive brand image while maximizing sales opportunities. The goal of your work is to build early-stage relationships with software evaluators that ultimately turns into new business. You will be the first point of contact with our customers in the sales process. This position requires the need to be proactive, a desire to learn how to become a great salesperson, excellent written and verbal communication skills, and the ability to get others excited about using our tools to improve their business results. You will learn the ins-and-outs of both enterprise software Marketing and Sales processes, with a chance to grow your career along either line. The Inside Sales Representative will report to our Vice President & Managing Director, EMEA. • Qualify and develop inbound leads that result in pipeline opportunities. (50% conversion rate)., • Build strategic business opportunities through outreach efforts (8-12 per month)., • Immerse yourself within the world of CLM (Centralised log management), SIEM (Security information event management), API Security (Application programming interface), and build your knowledge base to gain credibility and interest when positioning Graylog to our customers., • Build market intelligence and foster client relationships through personalised, timely, and relevant messaging., • Identify projects and strategic initiatives for assigned accounts, why the initiative/ project is a priority now, and share how Graylog can meet the business and technical needs., • Analyse assigned top 10 accounts to identify key contacts & coordinate with Account Executives & Sales Directors to foster a strategic action plan., • Partner with other sales teams, marketing, and enablement to coordinate campaigns and align on new objectives in a timely manner., • Combine and orchestrate data from HubSpot, TechTarget, 6sense, and other related sales enablement technologies to identify priorities and promote effective outreach., • Experience successfully selling ROI-driven, networking/security solutions or Enterprise Software Solutions to C-level decision makers., • Previous experience selling SaaS solutions to commercial customers across the UK & EMEA., • Understanding and appreciation for continuous improvement. You will have a mindset of looking for ways to make things more efficient, look for opportunities to improve, and implementing the changes and measure your results., • Desire to move the needle! You’ll be motivated by exceeding goals and earning commissions, setting stretch targets and delivering exceptional results., • Personal responsibility. You’ll understand the personal impact actions have on pipeline and others. You’ll seek out knowledge and opportunities for learning and improving sales effectiveness., • Ability to communicate the technical and business value of Graylog solutions effectively to all prospective stakeholders., • Excellent written and verbal communication skills, strategic selling skills, and skills in analysing and evaluating territory dynamics to develop and implement a sales plan., • High energy, positive attitude, and willingness to try new approaches., • A desire to be #1 on the team., • Happy, willing, and prepared to work from our EMEA HQ in London (across the road from Liverpool Street Station) at least three times per week., • Willingness to travel 25% or as business needs require., • Opportunity to work with a globally distributed and diverse team., • Grow and develop professionally and personally in a fast-growing environment., • Choice of the latest equipment to help you succeed., • Monthly allowance to support your commute costs and support outfitting your work-from-home environment. Here at Graylog, you'll find a diverse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available. Our values Openness- As a global company, we encourage our people to bring their backgrounds, ideas, and perspectives to our collective work. We lead with integrity and are committed to doing what is best for the Graylog community. Collaboration- Through mutual respect, trust, and candid communication across all teams, we deliver the best ideas and results. Useful Innovation- We take calculated risks to find new ways to innovate. By continuously improving ourselves, processes, and technologies, we deliver the best solution for our customers. Ownership- As owners, we take the initiative to solve internal and external problems while supporting peer success and holding ourselves accountable for delivering the best work. We do this from a place of high trust. Do the Right Thing!- Comfort and safety come from knowing that everyone will do the right thing, even when nobody's looking. For further information please submit an application and a member of the Graylog People Team will be in touch.

About the Position The Associate Principal is a mid-level engineering role responsible for leading small- to mid-scale, multi-discipline projects with growing independence. You’ll guide projects from programming through closeout—clarifying requirements, coordinating design, documenting decisions, and ensuring deliverables meet TEECOM’s standards for quality and constructability. You’ll apply strong engineering judgment, maintain alignment with scope, schedule, and budget, and surface risks early to keep projects on track. You’ll strengthen TEECOM’s system by contributing to GitHub, documenting client-specific nuances, and improving standards, tools, and workflows. Externally, you’ll cultivate strong client relationships—building trust through clear communication, reliable follow-through, and thoughtful problem-solving. You’ll also begin developing credibility through thought-leadership activities by supporting pursuits, contributing technical narratives, participating in interviews, and helping develop content such as blogs, white papers, or presentations. Internally, you’ll mentor Designers and engineers through hands-on guidance, reviews, and feedback that strengthen discipline capability and reinforce TEECOM’s standards. While not a people manager, you’ll play a key role in developing TEECOM’s talent and reinforcing disciplined engineering practices. This position reflects strong engineering capability, reliable project leadership, and growing influence in shaping TEECOM’s systems, documentation, and delivery. • As an Associate Principal, your impact comes not only from the quality of your own discipline work, but from how effectively you guide project teams, strengthen coordination, and support the growth of TEECOM’s engineers. You contribute in three key ways:Mentor and Support Engineers, • You strengthen project teams by guiding Designers and Associates, reinforcing disciplined design practices, clear documentation, and sound technical judgment., • You contribute to TEECOM’s talent pipeline by serving as either a Mentor or a Mentee—helping grow others while also expanding your own capability., • As a Mentor: You accelerate others’ growth by setting expectations, providing clear direction, and reinforcing disciplined, high-quality work., • As a Mentee: You advance your own development by actively seeking feedback, applying guidance, and building readiness for larger scopes and leadership responsibilities.Contribute to Training and Knowledge, • You elevate team capability by actively engaging in design reviews, debriefs, and cross-discipline discussions that improve shared understanding and decision-making., • You strengthen discipline consistency by offering insights and clarification that help teammates apply standards correctly and develop stronger engineering judgment., • You support TEECOM’s learning culture by modeling disciplined documentation, fostering collaborative problem-solving, and shaping training resources that accelerate the growth of Designers and engineers.Improve the TEECOM System, • You reinforce firmwide consistency by applying standards reliably and maintaining clear, accurate discipline documentation that others can depend on., • You strengthen workflows by identifying gaps in templates, tools, or processes and offering improvements—through constructive feedback and Pull Requests—that reduce rework and improve scalability., • You enhance project predictability by sharing lessons learned, reinforcing best practices, and helping teams stay aligned and clear in their approach., • You deliver accurate, well-coordinated discipline designs on mid- to large-size projects with increasing independence and reliable follow-through., • You apply strong judgment—identifying risks early, resolving discipline conflicts, and supporting cross-discipline coordination., • You maintain disciplined documentation across drawings, specifications, calculations, and decision logs, enabling predictable project delivery., • You improve TEECOM’s system by providing actionable feedback, proposing workflow refinements, and submitting targeted Pull Requests., • You communicate clearly with clients and design partners—documenting decisions, clarifying requirements, and keeping teams aligned., • You mentor Designers, Associates, and production by providing guidance, markups, and timely feedback that strengthens their technical capability and documentation habits., • You collaborate closely with Project Leads and Group Leads to maintain alignment on scope, sequencing, and coordination strategy., • You support pursuits by contributing scope input, fee assumptions, and participating in interviews as needed., • You actively participate in client relationship development through networking events and conferences, direct outreach to clients and partners, and sharing intel gathered through documented interactions., • You deepen your discipline expertise through mentorship (as Mentor or Mentee), preparing for broader leadership responsibilities., • You model TEECOM’s Core Values—Care, Trust, and Value—through clear communication, disciplined execution, and proactive problem-solving., • These responsibilities and expectations represent what is required to successfully perform the essential functions of this role.Annual and Quarterly, • Partner with Project Leads, Group Leads, and senior engineers to strengthen coordination strategy, discipline consistency, and delivery reliability across projects., • Participate in performance assessments and demonstrate measurable growth in engineering judgment, project leadership, and system contribution., • Lead technical design reviews that reinforce TEECOM standards, improve documentation clarity, and identify coordination risks early., • Contribute to discipline standards, workflows, and tools through targeted Pull Requests and documented lessons learned., • Strengthen team capability by mentoring Designers and engineers through clear technical guidance, markups, and feedback., • Identify recurring coordination challenges or workflow gaps and recommend improvements that enhance delivery predictability and cross-discipline alignment., • When serving as a Mentor, provide structured quarterly feedback that supports technical growth and readiness for increased project leadership.Monthly and Biweekly, • Deliver coordinated discipline designs including layouts, calculations, specifications, and supporting documentation that align with engineering intent and TEECOM standards., • Partner with Project Leads to confirm scope, sequencing, coordination strategy, and evolving client requirements., • Participate in project and discipline meetings, communicating decisions, constraints, risks, and next steps with clarity., • Review Designers’ and engineers’ work, providing guidance that strengthens technical accuracy, coordination alignment, and documentation quality., • When assigned as a Mentor, delegate meaningful scope, clarify expectations, provide structured feedback, and hold regular check ins that strengthen technical growth, documentation habits, and decision making., • Maintain clear documentation of decisions, assumptions, and client specific nuances across GitHub and project tools to support consistent delivery., • Review discipline progress against scope, schedule, and coordination milestones and surface risks early to support Project Leads in maintaining alignment., • Maintain accurate and timely time and expense entries that support delivery accountability.Weekly and Daily, • Prepare and review layouts, markups, calculations, and related deliverables, resolving discipline-specific issues with sound engineering judgment., • Participate in coordination meetings, clearly communicating impacts, decisions, and required follow-up actions., • Provide guidance to Designers and engineers by clarifying expectations, reinforcing documentation standards, and supporting informed decision-making., • Maintain clear, up-to-date documentation across Asana, GitHub, and shared project platforms to support delivery alignment., • Execute design and documentation tasks with increasing independence while maintaining alignment with TEECOM standards and project priorities., • Communicate proactively with cross-discipline partners to confirm assumptions, surface risks early, and maintain coordination clarity., • Keep project notes, markups, and documentation current as work progresses to ensure transparency and continuity.As Needed, • Support programming sessions, site walks, surveys, or construction-phase coordination, documenting findings clearly to maintain alignment with design intent., • Contribute to pursuits by developing discipline scope assumptions, OPCC inputs, and interview support as needed., • Research products, codes, and design approaches that strengthen technical solutions and coordination outcomes., • Support other teams during heavy workload periods or complex project phases to maintain firmwide delivery momentum., • When assigned as a Mentee, meet regularly with your Mentor to review feedback, discuss project decisions, and strengthen technical judgment and discipline expertise., • Supervisory: When serving as a Mentor, you provide structured coaching and quarterly performance feedback for assigned mentees. You support day-to-day discipline execution by aligning Designers, engineers, and production team members with project priorities, scope, and documentation standards, while identifying dependencies, risks, and resourcing needs that inform workload planning., • Mentorship: Provide hands-on coaching and design guidance to Designers and engineers assigned to your projects. When paired as a Mentor, you hold regular check-ins, clarify expectations, review progress, and contribute input to quarterly and annual performance assessments. You reinforce disciplined documentation, communication, and coordination practices through clear guidance and example., • Training: Support the development of training content, participate in design reviews, and help team members strengthen technical and documentation skills through practical, project-based coaching., • Education: Bachelor’s degree in Engineering (Electrical preferred) or equivalent experience., • Experience: 6+ years of experience in AEC or related professional services with demonstrated discipline-specific capability., • Preferred: Experience leading discipline portions of mid- to large-size projects, supporting coordination, and providing guidance to Designers or engineers., • Proven ability to deliver accurate, well-coordinated designs and make sound decisions within your discipline., • Strong understanding of project delivery workflows, client expectations, documentation standards, and cross-discipline coordination requirements., • Demonstrated experience contributing to documentation updates, standards refinement, or QA/QC workflows through GitHub Pull Requests or similar platforms., • Strong proficiency in Autodesk (AutoCAD, Revit), Bluebeam Studio, Microsoft 365 Suite, Google Workspace, and GitHub.Industry certifications preferred by discipline:, • RCDD (Telecom/ICT) — preferred, • PEng — plus, • PMP — plus, • These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed., • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds., • These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed., • Approximately 75% of work is performed in a remote or office environment using standard office equipment., • Approximately 25% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.£85,000 - £105,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Our Why At Dotmatics At Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian. We have a vision for a new Lab of the Future that will change the future of scientific research. We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making. Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now. Shaping the Future of Science At Dotmatics Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future. We are Science Driven. We are Customer Centric. We are Better Together. What do we need Dotmatics is looking for a Deal Desk Specialist (12 months Fixed Term Contract) based in the UK/Ireland. The Deal Desk Specialist will support key initiatives to improve the function and efficiency of global deal desk execution, from demand identification to delivery. As a member of the Sales Support team, you will collaborate closely with the Global Sales team to ensure the deal approval process is followed and assist in the development of RFPs. You will also act as a key point of contact between the sales team and executive reviewers. In this role, you will get to: • Prepare, participate in, and document multiple weekly calls to review and assist in securing executive approval for deals in the deal desk pipeline, • Ensure the timely completion of critical approval actions, working in close alignment with the sales team, • Maintain and update the RFP response templates, including drafting specific responses when needed, • Work collaboratively with internal teams such as Legal, Finance, Pre-sales, and Sales Operations to ensure deals are executed efficiently and accurately, • Assist in maintaining the delegation of approval matrix to support various deal approval level requirements, • Support the sales leadership, services, and finance teams to help ensure that deals maintain financial rigor and meet margin thresholds, • Engage with the Sales Team to help accelerate deal velocity, track progress, and report using Dotmatics BI tools, • Assist in identifying risks and help manage change control processes for deals in progress, • Collaborate with sales, customer success, finance, and services to help maintain the foundational processes for a high-performing Deal Desk, ensuring smooth and quick review and closure of high-value customers, • Help optimize and manage the continuous deal pipeline by ensuring adherence to deal desk guidelines and contributing to process improvement initiatives, • Act as a collaborative partner to the sales organization and support functions to facilitate deal execution and approvals, • Support in streamlining deal processes and workflows, • Provide project support and facilitation throughout the deal desk process, • Contribute to the collection and analysis of deal-related data to assist in decision-making We are looking for people who have 3-5 years of experience supporting projects and working with a sales team. You'll have proven success in the Enterprise B2B SaaS industry working in Deal Desk, Finance, Sales Operations, or Pricing. You'll also demonstrate a customer-focused, innovative, and problem-solving approach to deal execution The key skills we are looking for: • Advanced proficiency in excel, • Experience in Direct and Channel Sales models, pricing strategies, and international business is a plus, • Familiarity with SFDC CPQ or similar sales-related systems, including data enrichment tools, is preferred, • Strong communication, time management, and multitasking skills, especially during periods of high volume, • Ability to work extended schedules during month-end and quarter-end cycles Nice to have • Working with cross functional teams (Ex. legal & finance) Total Rewards Dotmatics utilises a national market-based approach to base pay benchmarking and pay band development. The candidate's final starting pay is based on job-related skills, experience, job specific qualifications & location. In addition to base salary, Dotmatics has implemented a total rewards strategy, which is the combination of compensation, benefits and recognition. Certain positions are also eligible for variable pay; your recruiter will discuss the full compensation package details. Other Total Rewards Offered • Private Medical, • Wellness Benefits (Mental Health Apps and Fitness Perks), • Company-paid Life cover, • EAP (Employee Assistance Program), • Pension/Retirement Plan This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. Base Pay Range £53,746.97 - £67,000 GBP Research shows us the_ and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply — we’d love to hear from you. By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics _ explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information. Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

?? Sales Role | IT Solutions Provider | Hybrid | Flexible Pay Based on GP | Remote ?? ?? ?? ?? ?? ?? An established and growing IT solutions provider is looking for an experienced and driven Sales Executive / BDM / Account Manager to join their team in a hybrid role based near the Midlands. This role isn’t just about hitting KPIs it’s about building long-term relationships, understanding what businesses really need, and delivering tailored IT solutions that make a difference. They support a wide range of clients, from SME's to large corporate accounts, acting as an extension of their IT teams. ?? The Role: -Identify and engage potential clients -Understand individual business needs and provide tailored IT solutions -Manage relationships and help existing clients grow with upgraded or additional services ?? The Package: -Salary is flexible and based on current gross profit performance -Ideally, candidates will be billing around £20k+ GP/month -Hybrid working: just one office day per month for team connection and collaboration -9-5 hours with flexibility and support, no micromanagement -Incredible commission structure ? Who This Is For: -You must have experience in an IT solutions provider, this is non-negotiable -You’re confident, consultative, and used to closing high-value B2B deals -You understand infrastructure, cloud, networking, and cybersecurity offerings This is a brilliant opportunity to join a high-performing, down-to-earth team where your experience is respected, your success is rewarded, and you're given the space to grow your desk the right way.?? Sales Role | IT Solutions Provider | Hybrid | Flexible Pay Based on GP | Remote ?? ?? ?? ?? ?? ?? An established and growing IT solutions provider is looking for an experienced and driven Sales Executive / BDM / Account Manager to join their team in a hybrid role based near the Midlands. This role isn’t just about hitting KPIs it’s about building long-term relationships, understanding what businesses really need, and delivering tailored IT solutions that make a difference. They support a wide range of clients, from SME's to large corporate accounts, acting as an extension of their IT teams. ?? The Role: -Identify and engage potential clients -Understand individual business needs and provide tailored IT solutions -Manage relationships and help existing clients grow with upgraded or additional services ?? The Package: -Salary is flexible and based on current gross profit performance -Ideally, candidates will be billing around £20k+ GP/month -Hybrid working: just one office day per month for team connection and collaboration -9-5 hours with flexibility and support, no micromanagement -Incredible commission structure ? Who This Is For: -You must have experience in an IT solutions provider, this is non-negotiable -You’re confident, consultative, and used to closing high-value B2B deals -You understand infrastructure, cloud, networking, and cybersecurity offerings This is a brilliant opportunity to join a high-performing, down-to-earth team where your experience is respected, your success is rewarded, and you're given the space to grow your desk the right way.

About Wintermute Wintermute is one of the largest crypto-native algorithmic trading companies in digital assets. We provide liquidity algorithmically across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects. Wintermute was founded in 2017 by industry leaders and has successfully navigated crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. To Wintermute digital assets is not just another asset class, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. Read more _ Working at Wintermute We are looking for a C++ Quant Developer who is passionate about technology, interested in both low level details of how computer hardware operates and high-level design of large systems, as well as in data infrastructure. Someone who likes opening the hood to see how things work, has understanding of data structures, experience writing client-server network applications, and writing and optimising code for high performance. We welcome your previous experience from your own personal projects as well as commercial experience. PhD in maths is not uncommon for our Quant Developers, and at least a graduate level of maths skills is required. Interest in algorithmic and quantitative trading is a plus. At Wintermute you will have an opportunity to grow and make direct impact on trading by developing and improving all the parts of the trading platform, data infrastructure and related software, while also getting advice and guidance from very experienced developers and traders, including the founders. You will get a lot of independence and responsibility right away, and you'll learn at an unprecedented speed! No legacy systems, no multiple levels of approvals, no bureaucracy; all developers report directly to CTO who is very hands on. It is up to you to make an impact! You will work alongside exceptionally sharp colleagues, learn how to write fail-safe code and improve performance and scalability of the trading system, a real challenge and a rare opportunity! We have flexible working arrangements, it’s the productivity that matters. At least several days a week in the office with our own gym, unlimited food and drinks are required. What will you work on A great advantage of this position is that it is varied, and it is also up to you to shape it in the direction that matches your talents and company needs. The focus of the role would be to create data infrastructure to bring the analytics to the next level and support the scaling of quantitative trading. Projects may also include upgrading major trading system components, designing a completely new application from scratch, working on implementation of pricing models. We will share more technical details in the interviews. You will have opportunity to improve your knowledge of software optimisations, of building robust large-scale systems and to understand crypto currency trading. \n Hard Skills requirements • At least 2 years’ experience with C++ - we will test, • Understanding networking and implementing client-server connections - we will test, • Experience with looking under the hood to see how C++ standard libraries work - we will test, • Strong analytical skills - we will test Join our dynamic team and benefit from: • Working at one of the most innovative trading firms globally., • Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments., • A vibrant working culture with frequent team meals, holiday celebrations, gaming events, and company-wide outings, including our annual Wintermute weekend getaway., • A Wintermute-inspired office in central London, featuring an array of amenities such as table tennis and foosball, personalized desk configurations, a cozy team breakout area with games and free food., • Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial., • A performance-based compensation with a significant earning potential alongside standard perks like pension and private Health insurance. Note: • Although we are unable to accept fully remote candidates, we support significant flexibility in regards to working from home and working hours., • We offer UK work permits and help with relocation Find out more: • _, • _, • _, • _, • _ \n

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the Central region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: • Provide on-site and remote IT support to retail stores within the assigned geographical area., • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment., • Conduct proactive maintenance on a scheduled basis to minimise long term issues, • Work with the IT Operations Manager to identify support trends and failures., • Ensure minimal disruption to store operations by responding promptly to support requests and incidents., • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed., • Setup and configure replacement or new IT systems when needed, • Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores., • Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: • Provide training to store staff on the use of IT systems., • Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support., • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues., • Ability to work from home one/two days a week depending on the needs of the stores., • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: • Monitor and update the service desk solution., • Assist with wider IT support related tickets, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding., • Attend daily standup meetings to understand business and IT support priorities., • Collaborate with external support partners for escalated technical issues., • Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: • IT Support Experience: Proven experience in IT support, preferably in a retail environment., • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software., • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively., • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff., • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities., • Independence & Flexibility: Willingness to travel and work independently in a field-based role., • Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland.

Position: Remote Telesales Executive Working Arrangement:Fully Remote (with one-day induction on-site) Salary: £12.50 per hour / £24,375 salary with OTE of £35,000 (uncapped commission - received on a monthly basis) Term: Permanent, Full-time - 37.5 hrs per week, Monday - Friday) Macildowie are excited to be partnered with a growing and ambitious organisation for a fully-remote Telesales Executive position on a Full-time, permanent basis. What's In It for you? • Earn uncapped commission: on-target individuals usually earn an extra £10k+ annually, with no cap on your ambition. This is paid on a month-by-month basis., • Flexible working: build a schedule around school hours and your life. Fully remote, with a solid tech setup and occasional office catch-ups., • Holistic benefits: healthcare scheme, cycle-to-work, company pension, wellbeing programme, and free parking during visits., • Supportive environment: ongoing training, admin assistance, and a culture of resource-sharing., • Career growth: deliver results and you'll get progression opportunities beyond the telesales desk., • Meaningful work: feel good about the work you do and help towards a great cause…. Apply to find out more! What You'll Do: • Make targeted outbound calls to new prospects, • Use a consultative approach to build relationships, grow new accounts, and nurture existing ones., • Hit or beat sales goals and drive revenue growth., • Understand USPs/benefits compared to market alternatives (you'll be fully trained)., • Assist with registration and system admin, supporting customer care efforts., • Provide backup support during busy periods., • Collaborate closely with the Sales Team Leader and other internal teams. About You • Proven experience in sales, telesales, cold calling, or B2B (telesales is a bonus)., • Confidence in your own ability to make sales and earn commission in order to boost up your base salary!, • An excellent telephone communicator: confident, clear, and engaging., • Results-driven, self-motivated, and comfortable working independently., • Multi-tasker who remains calm under pressure., • Proficient in Microsoft Office and familiar with CRM systems., • A natural problem-solver, great at thinking on your feet., • A supportive teammate with a positive attitude., • Unfortunately we are unable to provide sponsorship - you need to have a right to work in the UK permanently. Ready to make a difference? Apply today and don't miss out on this fully-flexible opportunity! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life. About the role The IT Support Analyst plays a vital role in enabling SFG20 to operate efficiently and securely, ensuring our people and customers are supported by reliable, well-managed technology. By providing high-quality technical support, maintaining critical systems, and responding to customer technical enquiries, this role helps ensure our software, services, and data are trusted, resilient, and aligned with industry best practice. Key Responsibilities Provide high-quality first- and second-line IT support to internal users via the HubSpot ServiceDesk, ensuring timely and effective resolution of incidents and service requests. Diagnose, troubleshoot, and resolve hardware, software, and system issues, escalating more complex problems where appropriate and tracking them through to resolution. Support, maintain, and administer the HubSpot CRM platform and associated tools, including user access, configuration, data integrity, and ongoing optimisation. Support other business-critical systems that underpin sales, marketing, and customer engagement activities. Respond to technical customer queries in a clear, accurate, and customer-focused manner. Complete technical customer questionnaires, including security, compliance, and IT due-diligence responses, using Loopio. Work closely with internal stakeholders to ensure customer responses are accurate, consistent, and aligned with SFG20’s technical and security posture. Identify opportunities to improve IT support processes, tools, and systems, contributing to increased service quality, resilience, and productivity. Collaborate with development and technical teams to help identify, prioritise, and implement system and process improvements. Create and maintain clear documentation, knowledge base articles, and internal guidance materials. Stay up to date with industry best practices, emerging technologies, and security standards, sharing knowledge across the business to continuously improve support delivery. Essential experience Experience providing first- and second-line IT support in a business environment. Strong working knowledge of IT service desk processes and ticketing systems (e.g. HubSpot ServiceDesk or similar). Experience supporting business applications and SaaS platforms, particularly CRM systems such as HubSpot. Ability to respond to technical customer queries clearly and professionally. Experience completing or contributing to technical, security, or compliance questionnaires. Strong problem-solving skills, with the ability to diagnose, prioritise, and resolve issues efficiently. Excellent communication skills, with the ability to explain technical issues to non-technical users. Ability to manage competing priorities and work effectively under pressure. Strong attention to detail and a commitment to quality and accuracy. Desirable experience Experience using Loopio or similar response management tools. Knowledge of information security, compliance, and assurance frameworks (e.g. Cyber Essentials, ISO 27001). Experience supporting or administering HubSpot CRM or other sales and marketing platforms. Familiarity with cloud-based environments and modern SaaS architectures. Experience working alongside software development teams. Awareness of ITIL or structured service management practices. Interest in continuous improvement and automation of support processes. All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Our Benefits: 26 days holiday + Bank holidays + buy up to 5 days Private Medical insurance with BUPA Remote/Hybrid first policy Employee Assistance programme with WeCare ‍‍ Enhanced Family Friendly Benefits ️‍♂️ Gym Discounts and more! Equal opportunities for everyone Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work! We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work. We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If there’s anything we can do to accommodate your specific situation, please let us know.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

About the Position The Associate Principal is a mid-level engineering role responsible for leading small- to mid-scale, multi-discipline projects with growing independence. You’ll guide projects from programming through closeout—clarifying requirements, coordinating design, documenting decisions, and ensuring deliverables meet TEECOM’s standards for quality and constructability. You’ll apply strong engineering judgment, maintain alignment with scope, schedule, and budget, and surface risks early to keep projects on track. You’ll strengthen TEECOM’s system by contributing to GitHub, documenting client-specific nuances, and improving standards, tools, and workflows. Externally, you’ll cultivate strong client relationships—building trust through clear communication, reliable follow-through, and thoughtful problem-solving. You’ll also begin developing credibility through thought-leadership activities by supporting pursuits, contributing technical narratives, participating in interviews, and helping develop content such as blogs, white papers, or presentations. Internally, you’ll mentor Designers and engineers through hands-on guidance, reviews, and feedback that strengthen discipline capability and reinforce TEECOM’s standards. While not a people manager, you’ll play a key role in developing TEECOM’s talent and reinforcing disciplined engineering practices. This position reflects strong engineering capability, reliable project leadership, and growing influence in shaping TEECOM’s systems, documentation, and delivery. • As an Associate Principal, your impact comes not only from the quality of your own discipline work, but from how effectively you guide project teams, strengthen coordination, and support the growth of TEECOM’s engineers. You contribute in three key ways:Mentor and Support Engineers, • You strengthen project teams by guiding Designers and Associates, reinforcing disciplined design practices, clear documentation, and sound technical judgment., • You contribute to TEECOM’s talent pipeline by serving as either a Mentor or a Mentee—helping grow others while also expanding your own capability., • As a Mentor: You accelerate others’ growth by setting expectations, providing clear direction, and reinforcing disciplined, high-quality work., • As a Mentee: You advance your own development by actively seeking feedback, applying guidance, and building readiness for larger scopes and leadership responsibilities.Contribute to Training and Knowledge, • You elevate team capability by actively engaging in design reviews, debriefs, and cross-discipline discussions that improve shared understanding and decision-making., • You strengthen discipline consistency by offering insights and clarification that help teammates apply standards correctly and develop stronger engineering judgment., • You support TEECOM’s learning culture by modeling disciplined documentation, fostering collaborative problem-solving, and shaping training resources that accelerate the growth of Designers and engineers.Improve the TEECOM System, • You reinforce firmwide consistency by applying standards reliably and maintaining clear, accurate discipline documentation that others can depend on., • You strengthen workflows by identifying gaps in templates, tools, or processes and offering improvements—through constructive feedback and Pull Requests—that reduce rework and improve scalability., • You enhance project predictability by sharing lessons learned, reinforcing best practices, and helping teams stay aligned and clear in their approach., • You deliver accurate, well-coordinated discipline designs on mid- to large-size projects with increasing independence and reliable follow-through., • You apply strong judgment—identifying risks early, resolving discipline conflicts, and supporting cross-discipline coordination., • You maintain disciplined documentation across drawings, specifications, calculations, and decision logs, enabling predictable project delivery., • You improve TEECOM’s system by providing actionable feedback, proposing workflow refinements, and submitting targeted Pull Requests., • You communicate clearly with clients and design partners—documenting decisions, clarifying requirements, and keeping teams aligned., • You mentor Designers, Associates, and production by providing guidance, markups, and timely feedback that strengthens their technical capability and documentation habits., • You collaborate closely with Project Leads and Group Leads to maintain alignment on scope, sequencing, and coordination strategy., • You support pursuits by contributing scope input, fee assumptions, and participating in interviews as needed., • You actively participate in client relationship development through networking events and conferences, direct outreach to clients and partners, and sharing intel gathered through documented interactions., • You deepen your discipline expertise through mentorship (as Mentor or Mentee), preparing for broader leadership responsibilities., • You model TEECOM’s Core Values—Care, Trust, and Value—through clear communication, disciplined execution, and proactive problem-solving., • These responsibilities and expectations represent what is required to successfully perform the essential functions of this role.Annual and Quarterly, • Partner with Project Leads, Group Leads, and senior engineers to strengthen coordination strategy, discipline consistency, and delivery reliability across projects., • Participate in performance assessments and demonstrate measurable growth in engineering judgment, project leadership, and system contribution., • Lead technical design reviews that reinforce TEECOM standards, improve documentation clarity, and identify coordination risks early., • Contribute to discipline standards, workflows, and tools through targeted Pull Requests and documented lessons learned., • Strengthen team capability by mentoring Designers and engineers through clear technical guidance, markups, and feedback., • Identify recurring coordination challenges or workflow gaps and recommend improvements that enhance delivery predictability and cross-discipline alignment., • When serving as a Mentor, provide structured quarterly feedback that supports technical growth and readiness for increased project leadership.Monthly and Biweekly, • Deliver coordinated discipline designs including layouts, calculations, specifications, and supporting documentation that align with engineering intent and TEECOM standards., • Partner with Project Leads to confirm scope, sequencing, coordination strategy, and evolving client requirements., • Participate in project and discipline meetings, communicating decisions, constraints, risks, and next steps with clarity., • Review Designers’ and engineers’ work, providing guidance that strengthens technical accuracy, coordination alignment, and documentation quality., • When assigned as a Mentor, delegate meaningful scope, clarify expectations, provide structured feedback, and hold regular check ins that strengthen technical growth, documentation habits, and decision making., • Maintain clear documentation of decisions, assumptions, and client specific nuances across GitHub and project tools to support consistent delivery., • Review discipline progress against scope, schedule, and coordination milestones and surface risks early to support Project Leads in maintaining alignment., • Maintain accurate and timely time and expense entries that support delivery accountability.Weekly and Daily, • Prepare and review layouts, markups, calculations, and related deliverables, resolving discipline-specific issues with sound engineering judgment., • Participate in coordination meetings, clearly communicating impacts, decisions, and required follow-up actions., • Provide guidance to Designers and engineers by clarifying expectations, reinforcing documentation standards, and supporting informed decision-making., • Maintain clear, up-to-date documentation across Asana, GitHub, and shared project platforms to support delivery alignment., • Execute design and documentation tasks with increasing independence while maintaining alignment with TEECOM standards and project priorities., • Communicate proactively with cross-discipline partners to confirm assumptions, surface risks early, and maintain coordination clarity., • Keep project notes, markups, and documentation current as work progresses to ensure transparency and continuity.As Needed, • Support programming sessions, site walks, surveys, or construction-phase coordination, documenting findings clearly to maintain alignment with design intent., • Contribute to pursuits by developing discipline scope assumptions, OPCC inputs, and interview support as needed., • Research products, codes, and design approaches that strengthen technical solutions and coordination outcomes., • Support other teams during heavy workload periods or complex project phases to maintain firmwide delivery momentum., • When assigned as a Mentee, meet regularly with your Mentor to review feedback, discuss project decisions, and strengthen technical judgment and discipline expertise., • Supervisory: When serving as a Mentor, you provide structured coaching and quarterly performance feedback for assigned mentees. You support day-to-day discipline execution by aligning Designers, engineers, and production team members with project priorities, scope, and documentation standards, while identifying dependencies, risks, and resourcing needs that inform workload planning., • Mentorship: Provide hands-on coaching and design guidance to Designers and engineers assigned to your projects. When paired as a Mentor, you hold regular check-ins, clarify expectations, review progress, and contribute input to quarterly and annual performance assessments. You reinforce disciplined documentation, communication, and coordination practices through clear guidance and example., • Training: Support the development of training content, participate in design reviews, and help team members strengthen technical and documentation skills through practical, project-based coaching., • Education: Bachelor’s degree in Engineering (Electrical preferred) or equivalent experience., • Experience: 6+ years of experience in AEC or related professional services with demonstrated discipline-specific capability. (ICT, Audiovisual, AV, Acoustics), • Preferred: Experience leading discipline portions of mid- to large-size projects, supporting coordination, and providing guidance to Designers or engineers., • Proven ability to deliver accurate, well-coordinated designs and make sound decisions within your discipline., • Strong understanding of project delivery workflows, client expectations, documentation standards, and cross-discipline coordination requirements., • Demonstrated experience contributing to documentation updates, standards refinement, or QA/QC workflows through GitHub Pull Requests or similar platforms., • Strong proficiency in Autodesk (AutoCAD, Revit), Bluebeam Studio, Microsoft 365 Suite, Google Workspace, and GitHub.Industry certifications preferred by discipline:, • CTS-D (Audiovisual) — preferred, • CDT — preferred, • EIT — plus, • PE — plus, • PMP — plus, • These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed., • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds., • These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed., • Approximately 75% of work is performed in a remote or office environment using standard office equipment., • Approximately 25% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.£85,000 - £105,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

About Wintermute Wintermute is one of the largest crypto-native algorithmic trading companies in digital assets. We provide liquidity algorithmically across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects. Wintermute was founded in 2017 by industry leaders and has successfully navigated crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. To Wintermute digital assets is not just another asset class, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. Read more _ Working at Wintermute Wintermute seeks an experienced C++ Developer for its growing options team, one of the biggest electronic trading desks in the crypto options market. In this role, you will directly collaborate with our traders, focusing on the development of scalable, high-performance options trading systems. You will engage with the full options stack, expanding the business across centralized finance, decentralized finance, and OTC. The ideal candidate is able to solve difficult problems and thrives in a fast-paced environment. \n Responsibilities • System Architecture: Design and implement scalable, low-latency options trading systems and strategies., • Performance Optimization: Continuously optimize and monitor the performance of the trading system, ensuring fast execution. ., • Testing: Contribute to the development of unit and integration tests to ensure the reliability and stability of the trading system. Hard Skills requirements • Strong proficiency in C++ programming and software development best practices., • Experience in developing trading platforms, preferably from a HFT environment, • Knowledge of options or crypto would be an advantage., • Familiarity with market data feeds, order execution protocols and connectivity to exchanges., • Solid understanding of multi-threading, concurrency and low latency programming., • Strong problem-solving and analytical skills, • Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field. Join our dynamic team and benefit from: • Working at one of the most innovative trading firms globally., • Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments., • A vibrant working culture with frequent team meals, holiday celebrations, gaming events, and company-wide outings, including our annual Wintermute weekend getaway., • A Wintermute-inspired office in central London, featuring an array of amenities such as table tennis and foosball, personalized desk configurations, a cozy team breakout area with games and free food., • Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial., • A performance-based compensation with a significant earning potential alongside standard perks like pension and private Health insurance. Note: • Although we are unable to accept fully remote candidates, we support significant flexibility in regards to working from home and working hours., • We offer UK work permits and help with relocation Find out more: • _, • _, • _, • _, • _ \n

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Are you passionate about developing your archaeological consultancy career? Join our talented Heritage team as a Principal Archaeologist in our growing Basingstoke, Birmingham, Bristol, Edinburgh and Leeds offices, as well as taking advantage of our flexible hybrid working model. Over the past twenty years our heritage team has delivered many hundreds of projects across every business sector in the UK and internationally. We are looking for an experienced professional archaeologist to support the delivery of development projects across a range of sectors, including renewables, defence, water and most notably on significant infrastructure projects. The huge variety of project work will provide regular opportunities to build on your current knowledge and develop your career in line with your particular interests and skills. In addition to a range of company training options, the heritage team offer regular workshop sessions to share our knowledge and enable continual improvement. Constant collaboration maintains a friendly and welcoming team who share knowledge and experience to continually improve, both as individuals and collectively. We would like you to join our team to share your knowledge and experience and help us deliver to highest standard possible. Your Expertise: • Proven track record of Cultural Heritage Desk-based Assessments, Heritage Statements, ES Chapters and other planning application documents to a high standard., • Demonstrable experience in a heritage consultancy environment., • Sound knowledge of the UK planning system and British archaeology. Detailed understanding and experience of delivering the archaeological planning process including field evaluation and mitigation design., • Experience of bid production using internal systems and operations., • Lead or provide collaborative support for the delivery of DCO projects from initiation to post consent mitigation, including support through examination., • Capability to arrange and chair statutory consultation meetings. Ensuring Quality: • You will undertake regular formal quality assurance of reporting such as desk-based assessments and Environmental Statements. Training is provided., • Be willing to provide regular mentor support and task specific training for Graduate and Consultant grade staff., • Ensure Health and Safety procedures are followed at all times. Collaboration: • Be able to work closely with clients, colleagues and other discipline leads to provide optimum project delivery., • Contribute innovative ideas to enhance AECOM and the Heritage team’s offering., • Lead training workshops for other team members., • Lead and develop sectors of interest and establish expertise working parties. Ready to push the limits of what’s possible? Here’s what we’re looking for: • A relevant first degree and/or post-graduate qualification in archaeology., • Appropriate level of membership of the Chartered Institute for Archaeologists or equivalent., • Technical and analytical skills., • Excellent communication skills. Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (annemarieflynn). We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Homa is a global mobile game developer and publisher creating games people love. We partner with studios and internally develop games, having launched over 80 titles, reached over 2 billion downloads, and seen our game All in Hole break into the global top-50 grossing charts. These are milestones, not the finish line. With deep expertise in product and technology, we built Homa Lab, our proprietary platform that gives developers the market intelligence, data tools, and game tech, with AI built-in, to find product–market fit fast and scale mass-market games into lasting experiences players enjoy for years. This is our flywheel: Homa Lab helps studios spot the right ideas early, turn them into games quickly, and reach millions of players. Every launch brings back data and insights that fuel the next hit, making each turn of the loop faster, smarter, and more likely to win. AI supercharges this process, running through everything we do, from everyday tasks to our guiding principles. What powers the loop is talent density. 220+ people from 30+ nationalities, bringing expertise from the world's best studios and companies. We uphold ambition, curiosity, humility, and focus, and deliver with speed, excellence, and candor. Since the start, we’ve raised $165M from Headline, Northzone, Eurazeo, Bpifrance, and the founders of King, Sorare, and Spotify, people who’ve built and backed the games and platforms we admire, now supporting our drive to create the next ones. At Homa, we are building the next billion-player experiences from the ground up and shaping the future of entertainment. We’re looking for a Creative Producer to lead the creative vision and production for our games. In this role, you will own the creative process end-to-end, from ideation and briefing to final output, helping us deliver high-quality creatives that support game launches and growth. You will work across creative strategy, artistic direction, production management, and team leadership, partnering with both in-house and outsourced teams. A core part of the role will be owning and improving the production of playables, alongside video, static, and other game marketing creatives. You should be comfortable working with motion designers, creative developers, and cross-functional stakeholders to turn ideas into strong, launch-ready assets. Your main responsibilities will include: • Own the creative strategy and vision for game marketing creatives: Define concepts, messaging, and creative directions that help position and promote our games., • Lead the creative cycle from ideation to final delivery: Turning strategy into high-quality creatives across playables, videos, and static assets., • Manage and elevate creative teams and partners: Structure the work of in-house designers and external studios to ensure strong execution., • Drive creative quality and consistency: Set clear artistic direction and raise the bar across all marketing creatives., • Improve creative workflows and production systems: Build processes that increase speed, clarity, and scalability across the creative pipeline. This is a great opportunity to have high ownership and visible impact, collaborate with talented teams across disciplines, and help raise the creative bar for how our games are brought to market. We are looking for someone with at least +5 years of experience leading creative production for mobile games and the humility, curiosity, ambition, and drive to make an impact fast. You’re a great fit if you have: • Experience in owning the creative production and strategy for mobile gaming: ideally producing marketing creatives such as video ads, playables, or other performance-driven assets, but not just execution, also the ability to define concepts and lead the direction to help sell the games., • Strong understanding of creative pipelines and asset production: from ideation and briefing with clear quality standards across multiple formats., • Experience leading creative teams and external partners: coordinating motion designers, creative developers, and outsourced studios to set direction, structure work, and deliver high-quality output., • Ability to connect creative vision with execution: translating strategic ideas into clear briefs, production plans, and strong final assets., • Hands-on understanding of playables and their role in game marketing performance: knowing how interactive creatives contribute to user acquisition and growth., • A proactive, ownership-driven mindset: comfortable working in fast-paced environments and continuously improving creative systems and workflows., • Bonus: Experience scaling creative production or improving workflows through automation, tools, or AI-assisted pipelines. Even if you don’t check every box in our requirements, we encourage you to apply. We value diverse perspectives and backgrounds, and we’re more interested in your potential and passion than a perfect match to our checklist. At Homa, we prioritize talent, energy, and determination over traditional credentials. We’re building a global community of brilliant, driven people who think boldly, act with pragmatism, move fast, and push boundaries. We believe true innovation comes from diverse perspectives, deep collaboration, and curiosity without limits. Our culture is grounded in four core values: • Humility: We recognise that we are always learning, we can always improve and grow - we stay grounded in a clear view of ourselves., • Curiosity: We continuously seek the "why" behind the "what" - we explore with purpose and practicality., • Focus: Our curiosity takes us deeper, not wider - we obsess over the details and let pragmatism guide our attention., • Ambition: We strive for the best - we don’t settle for "good enough," - we use common sense to reach higher. Building great games starts with building a great place to work. Here’s what you can expect: • 🏥 Comprehensive Benefits: Depending on your location, you’ll enjoy a range of perks such as insurance, meal vouchers, public transport, gym memberships, and more., • 🏢 Paris HQ Access: Enjoy a desk at our private office in a well-located WeWork building that will give you access to WeWork perks like rooftop view and designed coworking spaces., • 🌍 Coworking Access: You will have access to WeWork spaces throughout Europe, along with all their perks and professional office environments., • 🌐 Global Team: Collaborate in English with top-tier talent from 35+ countries, spanning Europe, the UK, the US, and more., • ✈️ Team Gatherings: We value time together beyond the screen. Join us for occasional team gatherings, off-site retreats (Workations as we name them) to connect, recharge, and celebrate., • 📈 Performance Reviews: We’re committed to your growth. Every six months, we reflect on your progress, recognize your achievements, and align on clear development goals., • 💻 Equipment Support: From day one, we’ll provide everything you need to do your best work, including a home office setup allowance if you’re working remotely. Our HQ in Paris is a vibrant hub of creativity, collaboration, and connection. From rooftop lunches and coffee chats to after-work apéros and community events, we’ve designed a space people genuinely enjoy - all within a cosy WeWork filled with good energy (and snacks). We also have incredible team members across Europe - from Spain and Turkey to Germany, North Macedonia, Poland, the UK, and more. Whether you’re working from a sunny WeWork in Barcelona or your home setup in Warsaw, you’re fully part of our culture. To keep collaboration smooth, we primarily hire within European time zones (UTC to UTC+3). If you’re based there - or planning to be - we’d love to hear from you!

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the South region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: • Provide on-site and remote IT support to retail stores within the assigned geographical area., • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment., • Conduct proactive maintenance on a scheduled basis to minimise long term issues, • Work with the IT Operations Manager to identify support trends and failures., • Ensure minimal disruption to store operations by responding promptly to support requests and incidents., • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed., • Setup and configure replacement or new IT systems when needed, • Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores., • Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: • Provide training to store staff on the use of IT systems., • Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support., • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues., • Ability to work from home one/two days a week depending on the needs of the stores., • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: • Monitor and update the service desk solution., • Assist with wider IT support related tickets, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding., • Attend daily standup meetings to understand business and IT support priorities., • Collaborate with external support partners for escalated technical issues., • Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: • IT Support Experience: Proven experience in IT support, preferably in a retail environment., • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software., • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively., • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff., • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities., • Independence & Flexibility: Willingness to travel and work independently in a field-based role., • Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland. American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply.

IT Support (EPOS Systems) Bolton £32,000 - £35,000 + Bonus + Training Are you an experienced IT Support professional? Are looking to join an iconic northwestern brand that supports multiple locations? Are you ready to join a company that will provide you the stability to grow in whichever direction you choose? On offer is an exciting opportunity to catapult yourself into a market leading company with great Infrastructure and support. In an engaging role responsible for supporting across the entire company. You will be managing, maintaining and training on the existing EPOS system, throughout the northwest, both in terms of hardware and software as well as managing system rollouts. In this role, the successful candidate will provide effective support by dealing with any issues that may arise in any of the stores across the northwest at a fast pace. As well as being a team player who conducts themselves in a professional manner, is ready to help, and enjoys having important responsibilities. The IT Support Professional will have a strong interest in IT maintenance as well as being a confident individual that will be ready to tackle new upgrade projects. The Role: • Resolve incoming problems efficiently and effectively, • Identify re-occurring problems and deliver a lasting solution, • Visit sites when necessary to ensure the best solutions and setups are delivered The Person: • Knowledge in SQL, EPOS and CCTV, • The ability to train people in multiple areas of IT, • Experience in the retail or consumer sector Keywords: IT Support, 1st Line, First Line, Service Desk Engineer, MSP, Bolton, Bury, Wigan, Manchester, SQL, EPOS, CCTV Reference Number: BBBH19416 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Are you ready to lead a team of passionate ecologists working to protect, enhance and restore our aquatic environment? Our multidisciplinary Water Environment team are looking for a Principal Aquatic Ecologist to provide technical expertise for new and existing projects, aiding the continued growth and development of our successful team. At AECOM, we’re at the forefront of innovation, delivering an exceptional portfolio of water programmes and projects through long-term partnerships with key clients. These include the Environment Agency and Natural England, Water Companies, renewable energy projects, nationally significant infrastructure projects, and many others. We deliver a diverse range of projects, such as: baseline data collection and monitoring for major infrastructure and utility projects, fish passage and weir removal projects, fish rescue and translocation, habitat restoration for regulators and the private sector, pollution response surveys water quality investigations – the list goes on! Our Aquatic Ecology team operates in our Nottingham and Leeds laboratories, analysing macroinvertebrate and other samples, undertaking the full range of aquatic field surveys, and providing robust technical deliverables and services to our clients. Whilst taking advantage of our flexible hybrid working model, you can be based in any of our UK offices. This role offers an unparalleled opportunity to support a talented, passionate team committed to leaving a positive impact on our aquatic environment. Here’s what you’ll do: • Lead: Manage and coordinate the technical delivery of aquatic ecology input on projects for internal and external clients., • Deliver: Undertake data analysis and processing; producing EcIA documents in line with CIEEM guidelines. Provide aquatic ecology input into EcIA, planning, mitigation, and multi-disciplinary projects. Author technical reports and work with our wider teams to provide specialist input., • Collaborate: Work closely with other members of the Aquatic Ecology, Water Environment and Ecology teams to support a coherent nationwide approach providing expert advice to our clients. Become part of our dynamic Water business, which boasts around 660 experts across the UK & Ireland, with 20+ aquatic ecology specialists in your team. Collaborate with top-tier consultants to deliver a variety of captivating projects, from small initiatives to large-scale ventures, all the way from concept to completion. Ready to push the limits of what’s possible? Here’s what we’re looking for: • A degree (or equivalent) in Aquatic Ecology or another related discipline such as Freshwater, Marine Biology, Ecology, Zoology., • Understanding and experience implementing industry standard monitoring techniques and analyses for aquatic ecology (macroinvertebrates, macrophytes, river habitats etc.) and associated consenting/permitting requirements., • Familiar with legislation relating to the aquatic environment and its implementation, including the Water Framework Directive (WFD)., • Experience of the EcIA/EIA process, from baseline data collection (desk-based and field surveys) to impact assessment and mitigation design., • Member of CIEEM, CIWEM, IFM, or similar professional body or eligible to qualify., • Able to travel to site. Come grow with us. If you're passionate about innovation and turning bold ideas into reality, we want to hear from you! Why not give our AECOM Water page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry! We celebrate diversity, including neurodiversity, and believe it enriches our team. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. We recognise that everyone’s circumstances are different, and we’re happy to discuss part-time or flexible working arrangements that suit you. Here you will thrive in an inclusive and forward-thinking environment where your contributions are valued - and let's not forget about the perks! You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, technical practice networks, AECOM University, volunteering days and our flexible hybrid working model to ensure a work-life balance that suits your lifestyle. Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn – Katie Scales. About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

£70,000 - £95,000 a yearHello 👋 Hello Senior Full Stack Engineers! The ideal candidate is motivated by creating real impact — producing practical, usable outcomes rather than overengineered or purely experimental solutions. Operating in a small, autonomous team, this person will combine strong technical execution with product-oriented thinking to help shape the future of Matomo. Efficiency, creativity, and execution are paramount. About InnoCraft and Matomo 📊 At _, we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust. In Germany, Matomo is particularly popular with public institutions, universities, and companies that take GDPR compliance seriously. We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand, Germany and France. If you are interested you can take a look at our Github _. Why Matomo 💡 • Privacy-first: Ethical analytics built around GDPR and user trust. - Open Source: Shape a platform used in 190+ countries. - Global team: Work with colleagues across Europe, New Zealand, and Canada. - Established & Growing: Profitable and self-funded, with double-digit growth for 5+ years and a steadily expanding global team. - Fully Remote: 100% work-from-home within Germany, with flexible hours. - Career Growth: Clear Engineering Career Development Framework supporting skill progression and leadership growth. - High Calibre Team: Join a collaborative group of experienced engineers focused on innovation and impact. - AI-Empowered Development: Use AI tools and practices to accelerate experimentation, development, and quality. What you will do 🚀 • Full-Stack Innovation Development: You will design, prototype, and deliver new features across backend (PHP) and frontend (JS) that extend Matomo’s capabilities. Python and _ may be involved too. - Rapid Prototyping & Validation: Quickly test new product ideas — including but not limited to AI/insights — and validate them with real-world use cases. - End-to-End Ownership: Own ideas end-to-end, from concept through deployment. - Product-Centric Engineering: Think beyond code — consider usability, scalability, security, and long-term value when shaping new features. - Cross-Functional Collaboration: Collaborate directly with Matomo’s co-founders and senior engineers using Slack, Jira and Confluence. - Autonomous Execution: Operate effectively in a small, lean team with minimal oversight, driving projects forward independently. - Impediment Management: Proactively identify and resolve blockers to progress; escalate appropriately when outside support is needed to keep innovation moving. - Exploration Beyond AI: Identify and develop innovation opportunities across analytics, visualization, integrations, and user experience — not just AI. - Knowledge Sharing: Document and communicate concepts, prototypes, and learnings to spread innovation practices across the company. - Continuous Learning: Stay current with emerging technologies, frameworks, and product trends to bring fresh perspectives into Matomo. Qualifications 🤓 Essential Skills • 5+ years experience with backend development in PHP and experience in frontend development in _ / JavaScript - Track record of delivering features end-to-end — from concept through prototyping to production. - Ability to work autonomously in a small, fast-moving team, managing priorities and driving output without heavy oversight. - A product-oriented mindset: able to translate user needs and strategic goals into practical, impactful solutions. - Comfort balancing speed and quality: delivering quickly while avoiding over-engineering. - Strong problem-solving skills with a pragmatic approach to new technologies and innovation. - Understanding of security vulnerabilities and how to avoid them. - Skilled at writing automated tests, reviewing code and writing documentation. - professional English communication skills, with the ability to clearly share ideas, rationale, and trade-offs. - Must be comfortable working in a 100% remote, global and agile environment. Nice to Have • Experience with analytics, reporting, data visualisation, or AI/ML integrations. - Background contributing to or building on open source projects. - Familiarity with UX principles and/or data-driven product design. - Prior experience in an innovation, R&D, or product prototyping role. - German language proficiency. Benefits 💪 • Fully remote within United Kingdom - Budget for co-working space or work from home - Home office equipment (desk, chair etc) supplied after probation period - Flexible hours - we respect work life balance - 25 Paid holidays per year plus your national public holidays - Sick leave - Health Insurance: Your Well-being, Our Priority - A huge “playground” to grow your skill set - Volunteering Day: Empower Your Impact - Compassionate leave, including for pet loss. - Training Opportunities - Mental Health Support Services - Opportunity to have an immediate impact on a product that is used by more than 1 million websites and almost 2% of the whole Internet - Opportunity to work in a customer obsessed business, dedicated to building high-quality software with a strong mission of helping people grow their web projects while keeping full control of their data Location 🌍 • 100% Remote work position - Must be based in United Kingdom Diversity and Inclusion 🤗 InnoCraft celebrates the things that make you, you! We are an inclusive employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status or disability. We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities! Come join our growing team that’s helping ensure a safer, more privacy-focused web/internet! #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Service Desk Analyst 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This is a superb opening to join TXP on a 6 month fixed term basis; the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - • Experience in a busy telephone based customer services environment, • 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role, • Professional and polite telephone manner, • Proven customer service experience, ideally gained in a busy environment, • Experience of MS Office & Lotus Notes, • Demonstrable analytical and problem-solving skills, • ServiceNow - desirable, • Desirable: Some Datacentre/Cloud deployment experience We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. Achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

About Wintermute Wintermute is one of the largest crypto-native algorithmic trading companies in digital assets. We provide liquidity algorithmically across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects. Wintermute was founded in 2017 by industry leaders and has successfully navigated crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. To Wintermute digital assets is not just another asset class, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. Read more _ Working at Wintermute We are looking for a C++ Trading Platform Developer who is passionate about technology, interested in both low level details of how computer hardware operates and high-level design of large systems, as well as in data infrastructure. Someone who likes opening the hood to see how things work, has understanding of data structures, experience writing client-server network applications, and writing and optimising code for high performance. We welcome your previous experience from your own personal projects as well as commercial experience. We are looking for people who are passionate about technology and have experience looking under the hood to see how C++ standard libraries and other solutions are implemented. Interest in algorithmic and quantitative trading is a plus. At Wintermute you will have an opportunity to grow and make direct impact on trading by developing and improving all the parts of the trading platform, data infrastructure and related software, while also getting advice and guidance from very experienced developers and traders, including the founders. You will get a lot of independence and responsibility right away, and you'll learn at an unprecedented speed! No legacy systems, no multiple levels of approvals, no bureaucracy; all developers report directly to CTO who is very hands on. You are judged by what you deliver, not by the hours your do. It is up to you to make an impact! You will work alongside exceptionally sharp colleagues, learn how to write fail-safe code and improve performance and scalability of the trading system, a real challenge and a rare opportunity! We have flexible working arrangements, it’s the productivity that matters. What will you work on A great advantage of this position is that it is varied, and it is also up to you to shape it in the direction that matches your talents and company needs. The focus of the role would be to work on the global trading platform that spans across many continents, with real time data capture, order entry on dozens of exchanges, robust connectivity and built in monitoring. You would be working on expanding and scaling up our trading platform, mainly using C++ and Python. All the workstations and servers are running Linux, no windows in trading and the development team. We also keep things simple and easy to understand wherever possible which means designing, scalable and robust C++ and Python code is a main skill. We will share more technical details in the interviews. You will have opportunity to improve your knowledge of software optimisations, of building robust large-scale systems and to understand crypto currency trading. \n Hard Skills requirements • Strong C++ skills are required - we will test, • Experience with looking under the hood to see how C++ standard libraries work - we will test, • Strong analytical skills - we will test, • Understanding of networking, CPU and memory model, assembly language - desirable Join our dynamic team and benefit from: • Working at one of the most innovative trading firms globally., • Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments., • A vibrant working culture with frequent team meals, holiday celebrations, gaming events, and company-wide outings, including our annual Wintermute weekend getaway., • A Wintermute-inspired office in central London, featuring an array of amenities such as table tennis and foosball, personalized desk configurations, a cozy team breakout area with games and free food., • Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial., • A performance-based compensation with a significant earning potential alongside standard perks like pension and private Health insurance. Note: • Although we are unable to accept fully remote candidates, we support significant flexibility in regards to working from home and working hours., • We offer UK work permits and help with relocation Find out more: • _, • _, • _, • _, • _ \n

Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve over time. Periodically, you may also be called upon to engage in other tasks of a similar nature that align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with customers. Escalate high-priority incidents and non-conformance with SLA as needed. Provide guidance and assistance to end-users on system functionality, processes, and best practices. Effectively manage and prioritise the outstanding call list. Proactively monitor and update assigned incidents to ensure timely resolution. Request assistance from the development team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real-time information on actual hours and current progress for ongoing projects. Your skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech-savvy individual with experience in a technology-related field. Capable of breaking down technological processes and delivering clear, step-by-step instructions. Excellent verbal and written communication skills. Self-motivated with a keen willingness to learn. Dedication to providing exceptional customer service. Team-oriented mindset with openness to constructive feedback. Enthusiastic about learning new technologies and systems. Demonstrated expertise in supporting Office 365, Active Directory, Windows 10/11, and Windows Server operating systems. In-depth knowledge of computer systems, including experience troubleshooting both hardware and software. Ability to diagnose and resolve various technical issues. Strong problem-solving, analytical, and debugging skills, with the ability to work effectively in a team environment

Application Consultant – Join Our Dynamic Consultancy Team Location: Hybrid (Home-based with occasional travel to Leicester HQ, UK & Europe) Hours: Monday–Friday, 9:00am–5:30pm Salary: Competitive, based on experience Are you ready to take the next step in your career with a company that values initiative, collaboration, and innovation? We’re looking for an Application Consultant to join our Consultancy Team, supporting our customers and distributors across a diverse portfolio of software applications. This is a fast-paced, rewarding role where no two days are the same — perfect for someone who thrives under pressure, enjoys problem-solving, and wants to make a real impact. What You’ll Do As an Application Consultant, you’ll be at the heart of our customer experience — helping businesses get the most out of our software solutions. You will: Develop a deep understanding of our applications and how customers use them in real-world business settings. Collaborate with customers to gather requirements, document new functionality, and see projects through from concept to delivery. Lead implementation projects for new customers — reviewing their business processes, identifying needs, and configuring solutions that deliver measurable value. Document all site visits, manage issues and action lists, and ensure full visibility across every stage of a project. Take ownership of support queries — investigate, replicate, and resolve issues while keeping customers updated throughout. Liaise closely with developers and testers to ensure solutions are clearly defined and fully validated. Manage projects end-to-end, coordinating cross-functional resources and maintaining strong communication throughout. (Future opportunity) Assist with pre-sales preparation, demonstrations, and presentations to prospective customers. What You Bring We’re looking for someone with energy, curiosity, and a passion for helping customers succeed. Ideally, you’ll have: Experience in the apparel/fashion industry or a related commercial environment. A solid understanding of ERP or commercial application software. Confidence with Windows and/or Unix/Linux systems. Strong Microsoft Office skills, especially Word and Excel. Excellent communication and documentation abilities — you’ll be working closely with both customers and internal teams. A logical, analytical mindset with a proactive and solution-oriented approach. The ability to work independently while thriving in a collaborative team environment. (Desirable) Experience with Help Desk systems and Accounting applications. What’s in It for You Hybrid working flexibility – primarily home-based with occasional travel to our Leicester office or client sites in the UK and Europe. Structured training and mentorship – comprehensive onboarding either in-office or via Teams. Career development opportunities – regular performance reviews (initially at 6 months, then annually) and ongoing skill development. Competitive benefits package – 20 days annual leave (plus Bank Holidays), with room for growth. A dynamic and supportive team culture – work with professionals who are passionate about delivering great results and supporting one another. About Us We are a leading provider of innovative software solutions designed to help businesses streamline operations and drive growth. Our customers span multiple industries, and our Consultancy Team plays a vital role in ensuring they achieve maximum value from our products. If you’re ready to combine technical know-how, customer focus, and project management in one exciting role, we’d love to hear from you

My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support. We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassura

We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career dev

This full-time role offers the opportunity to support three vibrant school sites, providing hands-on technical support and contributing to the smooth running of classroom and administrative IT systems. Deliver 1st line IT support to staff and students on-site and remotely. Support classroom AV techn

Support and maintain various software applications, particularly Case Management and Healthcare systems (experience in these is advantageous). Proven experience in both 1st and 2nd line IT support. This is a fantastic opportunity to step into a senior role within a supportive IT team that values pro

We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may c

Technical Solutions Engineer / IT Support Engineer. Due to an internal promotion they now require a Technical Solutions Engineer / IT Support Engineer to join their team. The right Technical Solutions Engineer / IT Support Engineer.

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time we

You'll be providing support to a young client within their own environment who is happy, loving and has a charismatic personality who loves social activities and requires support from likeminded care professionals. With a focus on specialist complex care for both adults and children, we pride oursel

Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Implementation of network solutions with post implementati

Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools. Experience in a 1st or 2nd line IT support role (MSP experience a bonus). Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting.

With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include:.

We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career dev

We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career dev

We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career dev

With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include:.

We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career dev

We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career dev

You will work collaboratively with the team to meet the needs of clients, supporting the delivery of policy and procedures, leading. Supervise and lead a small team, Complex care assistants, providing supervision, role development and support. Experience of supporting clients with mental health diff