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Our client is a global leader in the design and manufacture of Superficial Orthovoltage Medical X-ray Systems for the treatment of cancers and dermatological disorders. They are also pioneers in advanced X-ray systems for pre-clinical radiation biology research with manufacturing facilities in the UK and USA and a strong international distributor network. They are seeking a Technical Support Manager; a decisive professional with proven ticket management experience strong organisational discipline and the ability to follow through on commitments. This role requires someone who thrives in high-stakes environments demonstrates clear leadership and ensures technical excellence in all areas of customer and internal support. As Technical Support Manager you will lead and coordinate the delivery of technical support across the global customer base. You will be the primary escalation point for technical issues responsible for ensuring rapid consistent and effective resolution of cases while maintaining a culture of accountability and precision. You will combine hands-on technical expertise with leadership skills managing workflows monitoring performance metrics and setting high standards for response times and customer satisfaction. Take ownership of the Help Desk function ensuring efficient management of all tickets calls and emails. Lead the technical support team ensuring tasks are followed through to completion and customers receive decisive resolutions. Monitor and report on ticket volumes response times and customer satisfaction (NPS). Provide escalation support and ensure consistency in handling complaints CAPA and out-of-hours cover when required. Work closely with Service Engineers Production and R&D teams to troubleshoot and resolve technical issues with hardware and software. Oversee technical training delivering or coordinating effective training for customers and internal engineers. Support production and commissioning by ensuring accuracy in dosimetry system testing and software installation. Contribute to quality and regulatory compliance (QMS) as a technical representative. Support the development and implementation of the Technical Support strategy. Strong background in technical support and ticket management within a regulated industry (medical devices strongly preferred). Demonstrated ability to lead under pressure make clear decisions and follow through to resolution. Exceptional organisational discipline with a proven track record of managing workloads effectively. Clear and confident communicator capable of engaging customers scientists and medical professionals. Strong written and verbal English skills with the ability to explain technical issues at the right level of detail. Relevant technical degree (engineering physics or similar). Self-motivated and accountable able to work independently and as part of a disciplined team. This role will suit a decisive leader with a structured mindset someone who thrives on solving problems maintaining order under pressure and ensuring high standards are met. Annual Salary: 50000 - 60000 depending on experience Key Skills Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications Employment Type : Full Time Experience: years Vacancy: 1

Work from Home Office Data Entry Remote Part-Time/Full-time Job About the Job Position: This remote entry-level role comes with training for qualified candidates. Depending on your expertise and desired area of interest the remote duties may include work at home computer data entry participating in market research activities such as survey design focus group participation product testing social media and more. You may also be asked to assist with data analysis or providing feedback to support our clients in evaluating product potential. The position offers flexible work hours (part-time to full-time) with the opportunity to work from home and influence strategies across various industries including automotive healthcare entertainment and more. About Us: Top Level Promotions specializes in market research partnering with leading global brands to help businesses connect with customers and achieve sustainable growth. We are expanding our remote team and are looking for professionals to contribute valuable insights in a competitive environment. Some of the Industries in Which We Work. • Administration, • Aerospace Aviation & Atmosphere Science, • Air Travelers & Airlines International & Domestic Carriers, • Amazon, • Apparel/Accessories/Textiles Online/Retail/Remote, • Automotive Design Development Manufacturing, • Beverage Industry Trends Formulations & Technology, • Candy/Confectionery Chocolate Sugar Gum Products, • Computers Information and Online Communication Technology, • Customer Service, • Data Entry & Analytics, • Education Instruction and Training - Work from Home Programs, • Film/Movie Production Film festivals Distribution, • Health Care Public & Home Care, • Manufacturing Raw Materials & Machinery, • Marketing & Study Design, • Outdoor Gear Outdoor Gear & Equipment, • Pet Foods/Supplies/Pet Owners, • Restaurants/Food Service, • Travel/Tourism Local/International, • Toys Industry Trends/Changes Qualifications: • Applicants are required to have access to home high-speed internet with a stable connection., • A functional home desktop or laptop computer with both camera and microphone capabilities., • It is imperative to have a designated quiet workspace available for work purposes. Skills: • Exceptional communication and interpersonal skills., • Strong organizational abilities while working independently., • Proficiency in fundamental computer applications and typing encompassing email correspondence and data input., • Capacity to manage confidential information in a home office environment., • Attentive to detail and adept at delivering error-free work. Job Perks: • Enjoy the convenience of working from your home office eliminating the need for a daily commute., • No prior experience necessary all positions include comprehensive training., • Flexible options available for both in-person group meetings and online participation., • Customize your work schedule whether you prefer part-time or full-time hours., • Contribute to market innovations and assist companies in enhancing their products and services., • Opportunities for career growth within companies based on active participation and seniority. Salary: This work from home position pays between 18.50 and 36.00 per hour depending your field of interest. Experience: This is an introductory position and training is provided to successful candidates. Application: We look forward to reviewing your completed application. If you have any questions or need assistance please feel free to reach out. Important Note: We are currently only accepting applications from candidates located in Canada USA United Kingdom and Australia. Please only apply if you reside in one of these countries. Sincerely Top Level Promotions HR Department Marketing Key Skills Typing,Microsoft Office,Data Entry,Customer Service,Computer Skills,Microsoft Outlook,QuickBooks,Office Experience,10 Key Calculator,Front Desk,Filing,Administrative Experience Employment Type : Full Time Experience: years Vacancy: 1

Do you want a role where no two days are the same!? Are you cool under pressure, confident with people, and looking for a job that puts you in control of your day and your earnings? Do you want to help people resolve their debt issues? Were hiring Enforcement Agents for a respected UK-based enforcement company that partners with major clients, including national transport providers and local authorities. Youll receive full training through a structured Enforcement Academy and build a career that blends negotiation, customer support, and high-impact fieldwork with uncapped earning potential. As an Enforcement Agent youll be visiting properties to recover outstanding debts on behalf of our clients. You will be negotiating and setting up payment arrangements, completing paperwork and visit reports, Identifying vulnerable individuals and signposting to support. You will be responsible for managing your own territory and daily workload. And above all, you will be representing a trusted name in ethical enforcement! What makes you the right Enforcement Agent for us; We're Looking For... Individuals with backgrounds in police, military, bailiff, prison, or debt collection, a confident communicator who can adapt to any situation, resilient, calm, and able to defuse difficult conversations, comfortable working evenings/weekends to maximise your reach and your bonus! You will also have; A full manual UK driving licence (max 3 points) No unsettled CCJs, IVA, or bankruptcy As a Enforcement Agent, youll be enrolled into our Enforcement Training Academy, where youll be paid while learning. Well give you the tools, training, and behavioural insight you need to thrive in the role and support you every step of the way. In return for your skills and experience you can expect a generous basic salary of between £25,400 £27,365 with a realistic OTE of £30,000 £60,000. Company car, fuel card & expenses, Paid training + qualification as a Certificated Enforcement Agent, 29 days holiday (including bank hols) rising with service, Pension, life assurance, eye care, and EAP, Employee rewards portal + on-demand pay access! Once you join us you will be joining a team that genuinely supports each other. People love this role because; youre not stuck at a desk, you manage your own time, you help people get out of debt the right way, youre rewarded for your results and no two days are the same! This is a full-time, permanent role (40 hours/week), and youll need to be flexible with working hours evenings and weekends included. Ready to make your move as an Enforcement Agent ? If you think this sounds like your kind of challenge, even if you dont tick every box, send your CV we want to hear from you! Please note: A DBS and financial check (CCJ/IVA) will be conducted before employment. TPBN1_UKTJ

Trains, monitors and assists authorized agents of the state and other entities on the use of the Motor Vehicle systems, and answers questions within the Agent Helpdesk consistent with applicable state motor vehicle laws, administrative rules and policies and procedures. DMV REGISTRATION HELPDESK (Jo

Generation is a leading UK independent IT supplier to the Hospitality, Retail, and Leisure industries, offering bespoke IT service solutions from consultancy to outlet support and maintenance both at the outlet and centrally. We seek a candidate with a positive attitude and a friendly approach, who

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. We pride ourselves on our service, as the first

Join our dynamic HR Help Desk team at the BBC, where we deliver top-notch advisory services to our diverse workforce. Job Title: HR Specialist - Team Leader HR Help Desk. You’ll be responsible for leading team performance, engagement and ensuring that resources and skills are available within the

Experience with help desk platforms, ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk). The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with t

To support our growth plans, we are looking for an IT Helpdesk Analyst to provide 1st Line IT support for head office and managed house employees and systems in the UK and abroad. The IT Helpdesk Analyst will be the first point of contact for all IT issues across the business. Support end users with

Information Technology Help Desk Manager. Information Technology Help Desk Manager. Designing and implementing development strategies for all roles within the service desk team, to create a more knowledgeable, stronger and more versatile unit.

As a Help Desk Technician, you will report to the Director of Information Technology. IT Helpdesk is responsible for all first-level issues, including assisting with software issues, light networking problems, software installation, computer deployment/prep/cleaning/repair, malware cleaning, and rel

We are looking for a customer-focused individual to join our Customer Help Desk. Previous experience of working in a customer helpdesk capacity. Job title: Customer Help Desk Advisor.

As a Help Desk Support Engineer, you will combine technical expertise with a strong focus on customer service to maintain and support our IT infrastructure. Proven experience in an IT support or help desk role. Get notified about new Help Desk Support Engineer jobs in.