Customer Service Agent
6 hours ago
£10.99–£22 hourly
Full-time
London
Job Title: Remote Customer Service Representative Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Greetings, future team member! At NovaLink, we believe in the power of virtual connectivity and exceptional customer service. Teaming up with Arise, a leader in remote work solutions, we're revolutionizing the way customer service is delivered from the comfort of home. We're eagerly awaiting your application as our recruitment team is actively accepting new candidates into our call center. Join us in shaping the future of remote customer service! Job Description: Are you ready to embark on a fulfilling journey where every interaction counts? As a Remote Customer Service Representative with NovaLink, you'll be the voice of renowned brands, providing top-notch assistance to customers from the convenience of your own home. With flexible schedules and the ability to make an impact from anywhere, this role offers a perfect blend of work and personal life. Our recruitment team is standing by, ready to welcome new talents into our dynamic call center environment. Apply today and let's start making a difference together! Key Responsibilities: Handle inbound customer inquiries with professionalism and empathy, resolving issues efficiently.
Utilize provided resources and training to deliver exceptional service aligned with client expectations.
Maintain accurate records of customer interactions and follow defined protocols for quality assurance.
Collaborate with team members and supervisors to ensure seamless customer experiences.
Embrace the autonomy of remote work while adhering to performance metrics and company guidelines. Requirements: Strong communication skills and a customer-centric mindset.
Ability to adapt to evolving situations and effectively multitask.
Reliable internet connection and a dedicated workspace conducive to productivity.
Previous customer service experience preferred but not required – we value attitude and eagerness to learn.
Be 18 or over
Have a laptop or desktop or be willing to get we can help you figure this out. Benefits: Flexible work hours that accommodate your lifestyle and commitments.
Opportunity to work from the comfort of home, saving time and money on commuting.
Competitive compensation with potential for performance-based bonuses.
Ongoing training and support to enhance your skills and career development.
Join a diverse and inclusive team that values collaboration and innovation. How to Apply:
Ready to take the next step in your career journey? We're excited to review your application! Our recruitment team is actively accepting new candidates into our call center, so don't hesitate – apply now and seize the opportunity to thrive in the world of remote customer service with novalink and Arise. Your future awaits!
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