Public Area Attendant
8 days ago
London
What youll do • To be responsible for the cleaning and servicing of public areas ensuring that these are always cleaned to brand standards and are well presented and maintained., • To be responsible for reporting any maintenance defects in public areas and back of house through KnowCross., • To ensure that all public areas adhere to all brand standards and quality audit standards., • To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas., • To oversee the delivery and collection of linen and terry on a daily basis., • To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores and to ensure that these storage areas are clean and well maintained., • To ensure guest floors are clean and well maintained at all times., • To assist with other tasks to support the housekeeping team as required., • To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper., • To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations., • To attend all training sessions required., • To maintain a positive and friendly attitude at all times even when working to find solutions to challenges., • To provide the highest level of customer care and to provide a friendly helpful and responsive level of service for our guests., • To assist in the cleaning of public areas and back of house areas as required. Qualifications : What were looking for • You have a high level of verbal and written communication skills and competent computer skills., • You have the ability to build relationships with colleagues and customers., • Experience working in a very fast paced environment Additional Information : Whats in it for you • Competitive salary, • 28 days holidays (inclusive of bank holidays) pension and life insurance., • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing, • Its ok not to be Ok we have a confidential hotline for any support you require about anything and a network of mental health first aiders, • Treat yourself once in a while with lots of retail & hospitality perks through our partners, • Enjoy a free night at The Hoxton and a meal for two when you first start with us, • Goes without saying but well feed you during your shift, • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!), • Free night at The Hoxton every year and something a little extra when you hit the big milestones!, • Lots of opportunity to progress and switch it up as part of a global family of brands, • Training to get you settled into your role learning academies to broaden your skillset and development that helps you think make and thrive at work, • Extra time off to volunteer with one of our partner charities, • Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!, • Enhanced family leave for when youre expanding your family, • An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact Remote Work : No Employment Type : Full-time Key Skills Customer Service,Hospital Experience,Hotel Experience,Taleo,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Computer Literacy,Guest Services,Cash Handling,Commercial Cleaning Experience: years Vacancy: 1