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At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. If you're looking for a role where every

Housing Support Officer - Hayes. As a Housing Support Officer, you will play a key role in helping residents build brighter futures.

Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Sur

Salary Range : £28,810 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type : Full-time Location: Hersham and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: Communicate with residents to organise property visits Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines Handle complaints patiently and efficiently Keep project trackers updated in line with the program of works Do you have what it takes? Driving licence and access to your own vehicle (essential) A customer-focused mindset Comfortable using Microsoft Office and IT systems Strong problem-solving and complaint-handling skills Excellent verbal and written communication Reliable, punctual, and well-organised Able to prioritise, multitask, and adapt to changing deadlines Desirable qualifications but not essential: Health & Safety Awareness First Aid qualification Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations?as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more? About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network , a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver. TPBN1_UKTJ

Senior Lettings Officer £40,000 Permanent Full-time Mon – Friday 9am – 5.00pm - Hybrid About Lampton Group Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas: About the Job The postholder will have full operational and performance responsibility for the effective management of lettings, voids, and rent increases across the portfolio. The role is critical to maximising rental income, minimising void loss, and ensuring the portfolio is managed in line with regulatory, contractual, and business objectives. The postholder will lead on performance management of void turnaround times and rent increases, taking a proactive, data-led approach and working closely with internal teams and external stakeholders to drive results. Key Responsibilities: - Full ownership and accountability for void performance, including void turnaround times, re-let times, and void loss, ensuring targets are met or exceeded. Lead and coordinate all activity required to minimise void periods, working closely with asset management, repairs, contractors, and third-party agents. Proactively identify and resolve blockages impacting voids and lettings performance, escalating risks where required. Rent Increases & Tenancy Renewals (Key Income Focus) Lead and oversee the annual rent increase programme, ensuring delivery is timely, compliant, and maximises income in line with policy and business plans. Serve and manage all statutory notices relating to rent increases. Monitor rent increases for expiring tenancies and to optimise rental income and improve retention. Ensure all rent increase and renewal processes are fully compliant, auditable, and completed within required timescales. New Tenant Onboarding Oversee the end-to-end onboarding of new tenants, ensuring all referencing, affordability checks, and compliance documentation are completed to a high standard. Performance Management & Reporting Own and produce KPI and performance reporting relating to lettings, voids, renewals, and rent increases. Analyse performance trends, identify risks and opportunities, and present clear recommendations to senior management. Stakeholder & Partnership Management Act as the primary liaison with internal teams, local authority partners, third-party agents, and external stakeholders in relation to lettings, voids, and rent performance. Represent the service in meetings, performance reviews, and project work as required Governance, Compliance & Continuous Improvement Ensure all activity complies with housing legislation, regulatory requirements, and internal policies. Contribute to the development and review of policies, procedures, and best practice relating to lettings, voids, and income maximisation. Maintain accurate records and ensure systems and data are robust, auditable, and up to date. Support Across Housing Management Services Provide hands-on support across the Housing Management team during periods of high demand, staff absence, or service pressure, ensuring service standards are maintained. Support cross-team working to ensure a coordinated approach to housing management, income protection, and resident experience. Requirement: A Full UK driving licence and access to a vehicle. Previous Experience and Skills Required: Ability to influence and challenge internal and external stakeholders Experience of working with financial or income-related targets Excellent knowledge of Renters Rights and an understanding of best practice and industry leading developments. Experience of using Housing management software Experience of working in a resident engagement or customer facing role. Excellent verbal, written communication, presentation and interpersonal skills with the ability to adapt this approach for different audiences. Ability to work collaboratively as part of a team, developing good working relationships with colleagues and external service providers. Analytical, with the ability to quickly solve problems through practical and innovative means. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. In return Lampton Group will offer you We are a LLW and NJC employer - nationally negotiated annual pay awards 23 days holiday allowance, plus bank holidays Free GOLD gym membership? Enhanced Maternity and Paternity leave?and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. TPBN1_UKTJ

Rents and Service Charge Finance Manager An exciting opportunity for an experienced Rents and Service Charge Finance Manager to lead rent setting, regulatory compliance, data accuracy and assurance across multiple housing tenures within a regulated housing environment. If you’ve also worked in the following roles, we’d also like to hear from you: Rents Manager, Housing Finance Manager, Service Charge Manager, Finance Compliance Manager, Rent Setting Officer, Rents and Service Charges Officer, Rent and Service Charge Manager, Income and Rents Manager This is officially known within the organisation as a Rent Compliance Manager SALARY: £57,003 - £64,000 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for a Rents and Service Charge Finance Manager to join a high-performing finance function within a large, regulated housing organisation. As a Rents and Service Charge Finance Manager you will lead the annual rent setting process, ensuring all rent charges are calculated, applied and communicated in full compliance with housing regulation, legislation and internal governance. In this influential role, the Rents and Service Charge Finance Manager provides expert advice across the organisation, leads assurance activity, supports regulatory returns, and develops robust controls, high-quality data and continuous improvement across rent compliance functions. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Rents and Service Charge Finance Manager include: • Rent Setting Leadership: Lead annual and ad-hoc rent setting activities ensuring full legislative, regulatory and contractual compliance, • Policy & Regulation Oversight: Maintain rent policies and procedures, monitoring regulatory changes and ensuring organisational compliance, • Team Leadership & Development: Lead, motivate and develop the Rent Compliance team, setting objectives, managing performance and building technical capability, • Governance & Reporting: Prepare executive and board-level papers including financial modelling, analysis and recommendations, • Compliance & Assurance: Lead rent compliance checks, reconciliations, internal audits and regulatory assurance activity, • Data Quality Management: Oversee rent data accuracy across housing and finance systems, leading data cleansing and correction activity, • Systems Development: Support the implementation, development and testing of rent-related systems and processes, • Stakeholder Collaboration: Work closely with finance, housing and development teams on rent reviews, new schemes, acquisitions and disposals, • Risk & Controls: Maintain rent compliance risk registers, approval frameworks and financial controls CANDIDATE REQUIREMENTS ESSENTIAL • Educated to degree level, • Strong knowledge of housing regulation, including the Rent Standard and relevant legislation, • Previous experience managing rent setting processes within a housing provider or regulated environment, • High numerical accuracy with strong analytical and compliance assessment skills, • Excellent stakeholder engagement, communication and report-writing abilities, • Advanced Microsoft Excel skills with experience using data analysis tools DESIRABLE • Knowledge of Power Pivot and Power BI, • Fully qualified accountant (ACA, ACCA or CIMA) BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14350 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Project Support Officer Local Authority | East Midlands (City-Based) A large local authority based in the East Midlands is seeking an experienced Project Support Officer to provide high-quality coordination, governance, and reporting support across a range of transformation and improvement project

An established industry player is seeking a passionate Housing and Support Officer to empower residents in building positive futures. This role involves providing housing management and support services, ensuring residents' wellbeing, and maximizing housing occupancy. Join a supportive team that val

A leading supported housing provider in Greater London is seeking a Tenancy Sustainment officer to deliver resident-focused services.

A leading housing and support services organization in East Midlands is seeking a dedicated individual to join their team. Candidates will ideally have an understanding of homelessness and be supportive while maintaining professionalism.

A supportive housing organization is looking for a Housing & Support Officer in the United Kingdom to develop professional relationships and manage client outcomes.

Housing Support Officer - Hounslow. This is a meaningful opportunity to support young and vulnerable individuals by providing housing advice, tenancy support, and helping residents progress toward independent living. Their work empowers people to build more positive futures through tailored housing

An excellent opportunity has arisen for an experienced Housing Support Officer to join a Housing Association delivering person-centred support to young people and young families within supported accommodation services in Thatcham and Newbury, helping clients sustain tenancies and move towards indepe

We have a fantastic opportunity to join Blackpool Coastal Housing as a Young Persons Resettlement Officer (Support Worker). Blackpool Coastal Housing was set up by Blackpool Council in 2007 to manage their housing stock of almost 5,000 properties. Young Persons Resettlement Officer (Support Worker).

A leading employment agency is seeking a Scheme Housing Officer in Hatley to provide effective housing management and support to older residents in Independent Living schemes. This is a full-time temporary position, perfect for skilled candidates in housing support services.

Housing Support Officer - Hounslow. This is a meaningful opportunity to support young and vulnerable individuals by providing housing advice, tenancy support, and helping residents progress toward independent living. Their work empowers people to build more positive futures through tailored housing

A recruitment agency is seeking an experienced Supported Housing Officer to work in Greater London. The role involves delivering comprehensive support and housing management services to single homeless individuals with complex needs.

A recruitment specialist is seeking a reliable Assistant Housing Officer to support families within a homeless centre in West Midlands on a temporary basis. The role involves delivering tenancy support, managing void rooms, and ensuring safety compliance. Strong organizational and communication skil

A housing services organization in North London is looking for a Housing Liaison Officer for a 3 to 6 month ongoing contract. Ideal candidates will have experience in housing or similar environments, effective communication skills, and a commitment to professional development.

A housing support organization is seeking a Part Time Housing Officer in North West London. The role involves managing tenant inquiries, resolving anti-social behaviour issues, conducting estate inspections, and supporting vulnerable residents.

As part of the Housing Business Change and Support Team, you will play a central role in ensuring colleagues can make the best and most effective use of our key systems, helping us deliver high‑quality, customer‑centred services. You will help colleagues resolve challenges, streamline processes

Derventio Housing Trust is at the forefront of housing and support services. If you have an understanding of homelessness, believe that people can be successful in society despite the odds being stacked against them, and are supportive and caring whilst maintaining a highly professional attitude, we

A community support organization is seeking an Independent Living Officer to manage services in the Liverpool City Region.

A leading recruitment agency is seeking a dedicated Housing Support Officer to support young and vulnerable individuals in Chiswick, Hounslow.

A leading recruitment firm is seeking an Income Officer in Sutton to optimize income collection and provide financial advice to households. Ideal candidates should have experience in debt recovery, budgeting, and a strong ability to support challenging households.

A recruitment agency seeks an Income Officer to support tenants in the London Borough of Sutton. The role involves managing a caseload of rent accounts, preventing arrears, and ensuring compliance with housing legislation.

A Local Government Council in Greater London seeks a Technical Maintenance Support Officer. This role involves assisting the Senior Technical Maintenance Officer and Property Management Officers in managing temporary accommodation for homeless families.

A recruitment agency in the United Kingdom is seeking a Sustainable Housing Support Officer to provide essential support for individuals facing housing challenges. Ideal candidates should have experience in housing support, strong relationship-building skills, and an understanding of relevant polici

I wanted to get in touch with you regarding a new job opportunity for the role of Housing and support officer in Surbiton. Job title: Housing and support Officer. To provide housing management and housing related support to a caseload of residents.

A not-for-profit housing provider is seeking a Housing Officer in the East Midlands to support vulnerable adults in Specialised Supported Housing. Ideal candidates have proven experience in a housing association, strong understanding of Housing Benefit regulations, and excellent communication skills

A leading housing association is seeking a Housing Income Officer to manage customer accounts, reduce arrears, and support residents in maximizing their income.

The Street Homelessness Accommodation Team will provide housing support services across supported housing projects including those that have been housed in the Private Rented Sector. Post Title: Sustainable Housing Support officer. About the job Sustainable Housing Support Officer.

The Housing Support Officer is responsible for ensuring safe, well-maintained accommodation and supporting tenants to sustain their tenancy within supported living services. The postholder will work collaboratively with support teams, housing providers, and external partners to deliver high-quality

Experience in supported housing, resettlement, or housing systems knowledge. Experience supporting vulnerable people (housing, advice, or social care). Manage a caseload of residents and create person-centred support plans.

A leading housing organization in the UK is seeking a Supported Housing Officer to provide personalized services for residents in supported housing.

A housing management company is seeking a Housing Officer for a temporary full-time role in Rugby. Responsibilities include providing advice to tenants, ensuring customer satisfaction, and supporting new tenants during their settling in period.

This full-time position is based at Priory View in Dunstable, with the expectation of travel across Central Bedfordshire to support various housing schemes and clients. The role involves providing essential support to vulnerable adults, conducting safety checks, and maintaining technology-enabled ca

Housing and Support Delivery Officer. We are seeking a dedicated Housing and Support Delivery Officer to join our client's team in Diss, Norfolk. Experience delivering housing management services within a social housing setting.

A not-for-profit housing organization is seeking a dedicated Housing Officer to support vulnerable adults towards independent living. The ideal candidate will guide tenants through the process of securing housing benefits and manage tenancy-related issues with professionalism. A strong background in

A local government organization in Greater London is seeking a Property Management Officer to deliver exceptional service for families living in temporary accommodation.

In this role, you'll be the first point of contact for residents, ensuring a safe, supportive, and welcoming environment. Work with a friendly and supportive team.