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Residents & Community Engagement Officer Housing Association – Birmingham Location: BirminghamWork Mode: Mobile role with regular site visits across Birmingham and surrounding areasSalary: £30,000 – £34,000 per annumContract:Full-time, PermanentBenefits: Mileage paid for work-related travel About the Role A well-established housing association in Birmingham is recruiting a Residents & Community Engagement Officer to strengthen resident voice, participation, and community cohesion across its housing services. This is a hands-on, impact-driven role where housing experience and strong knowledge of housing regulations are essential. You will work directly with residents to ensure their lived experience shapes services, policies, and improvements. The role is mobile with regular site visits, therefore a full UK driving licence and access to a car are required. Key Responsibilities Resident Engagement & Participation • Deliver a structured, outcome-focused resident engagement programme., • Establish and support resident forums, focus groups, surveys, and feedback mechanisms., • Lead co-production activities involving residents in service design and policy reviews., • Support residents to participate confidently in meetings and consultations., • Monitor and report on engagement outcomes and resident satisfaction. Community Development • Plan and deliver community events, workshops, and wellbeing initiatives., • Build partnerships with voluntary, statutory, and community organisations., • Encourage peer support networks and resident-led initiatives., • Promote equality, diversity, and inclusion in all engagement activity. Communication & Information • Ensure residents receive clear, accessible, and timely service information., • Produce newsletters, digital updates, noticeboard content, and engagement materials., • Manage feedback channels and ensure actions are followed through. Resident Advocacy & Support • Signpost residents to employment, education, health, and wellbeing services., • Work with housing teams to address complaints, ASB, and community concerns., • Promote safe, respectful, and inclusive living environments. Governance & Compliance • Maintain accurate records in line with GDPR and internal procedures., • Support compliance with housing regulation, consumer standards, and tenant involvement requirements., • Contribute to audits, inspections, and performance reporting. Person Specification Essential • Proven experience working within housing (social or supported housing)., • Strong knowledge of housing regulations, consumer standards, and tenant involvement., • Experience managing complaints and ASB cases within agreed timescales., • Experience delivering face-to-face, site-based resident engagement., • Ability to manage competing priorities in a mobile role., • Strong partnership-working and communication skills., • Knowledge of safeguarding and equality legislation., • Strong organisational and reporting skills., • Full UK driving licence and access to a car. Desirable • Qualification in housing, community development, or social care., • Experience of co-production and resident-led service improvement., • Experience working with vulnerable or supported accommodation residents.

Customer Engagement Officer Job Location: Brindley Place, Birmingham. Salary: £26,000 Contract type: Permanent Working hours: 37 hours per week. Office attendance - Once per week. Close Date: 5th June Interview date: 15th June GreenSquareAccord is expanding its Customer Engagement team, and we`re excited to be recruiting a for a Customer Engagement Officer to support our work in strengthening how we listen to, learn from, and act on customer feedback. This is a fantastic opportunity to join a developing team at an exciting time, playing a hands?`on role in delivering meaningful engagement activities and helping us improve services across the organisation. If you`re passionate about working with customers, creating inclusive engagement opportunities, and making sure residents feel heard, valued, and involved, this role gives you the chance to make a real difference. About the role You`ll play a key role in delivering customer engagement activities and ensuring customer insight drives decision-making across the organisation. Working closely with the Customer Engagement Manager and wider teams, you will: • Support the planning and delivery of inclusive engagement activities, events, and consultations., • Gather, analyse, and interpret customer feedback, survey data, and complaint trends., • Turn insight into clear, actionable recommendations to improve services., • Help embed the customer voice into service design and improvement initiatives., • Support customer experience projects, ensuring timelines and outcomes are met., • Build strong relationships with colleagues and stakeholders to promote a customer-focused culture., • Track actions and demonstrate the impact of customer feedback We`re seeking someone who is organised, collaborative, and genuinely passionate about improving customer experiences. You`ll bring: • Experience supporting or delivering customer engagement or feedback activities., • Strong communication skills, with the ability to explain insights clearly, • A proactive, solution-focused mindset., • The ability to manage multiple tasks and work to deadlines., • Attention to detail, especially when working with data and reporting., • A strong commitment to equality, diversity, and inclusive engagement. It would be great if you also have: • Experience working with diverse or hard-to-reach groups., • Exposure to project or change environments., • Relevant training or qualifications in customer engagement, community development, or customer experience. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: • We believe our customer is everything, • We are one team, • We are supportive and caring, • We are business-minded for social purpose, • We are curious and ambitious. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: • 25 days annual holiday entitlement, • A defined contribution pension scheme., • Trust based flexible working and a Confidential Employee Assistance Programme (EAP)., • Two days paid volunteering leave per year, • Buying and selling of annual leave, • Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more! All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Accommodation-Based Services Manager\n\nWe are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse.\n\nThis is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse.\n\nPlease note that due to the nature of this role, we can only accept female applicants.\n\nPosition: Accommodation-Based Services Manager\n\nLocation: West Midlands (Birmingham/Walsall)\n\nHours: Full-time (37.5 hours per week)\n\nSalary: £40,000\n\nContract: Permanent\n\nClosing Date: 25th May 2026\n\nYou will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change.\n\nWe are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services\n\nThe Role\n\nAs Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands.\n\nYou will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services.\n\nKey Responsibilities\n\nLead and manage accommodation-based services, ensuring safe, high-quality and effective delivery\nLine manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover\nTake overall responsibility for safeguarding practice, including oversight of high-risk cases\nEnsure robust risk assessment, safety planning and casework standards\nOversee referrals, admissions, occupancy and move-on processes\nEnsure effective housing management, including rent systems, housing benefit and arrears monitoring\nMaintain oversight of health and safety, property compliance and refuge security\nLead on quality assurance, audits, monitoring and continuous improvement\nEnsure accurate reporting to funders, commissioners and senior management\nManage budgets and monitor expenditure\nDevelop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally\n\nAbout You\n\nYou are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services.\n\nYou will:\n\nHave Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development\nBring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services\nHave strong expertise in safeguarding and managing high-risk cases\nBe able to lead, motivate and develop teams to deliver high standards\nHave experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes\nBe confident managing competing priorities and driving service improvement\nBe a strong communicator with the ability to influence and build partnerships\nBe committed to equality, diversity and anti-discriminatory practice\nHave strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems)\nAbility to participate in an on-call rota and work flexibly\n\nWhy Work Here\n\nBe part of an award-winning, specialist “by and for” organisation\nTake on a senior leadership role with real influence and impact\nLead services that directly change the lives of women and children\nWork within a supportive, experienced and values-driven organisation\nAccess ongoing professional development and opportunities to shape services\n\nImportant Information\n\nThis post is restricted to women under Schedule 9 of the Equality Act 2010\nEnhanced DBS check required\nThe organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment\n\nYou may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. #INDNFP\n\nPlease note this role is advertised by the recruitment agency acting for the client – Not For Profit People

Residents & Community Engagement Officer\n\nHousing Association - Birmingham\n\nLocation: Birmingham\n Work Mode: Mobile role with regular site visits across Birmingham and surrounding areas\n Salary: £30,000 - £34,000 per annum\n Contract:Full-time, Permanent\n Benefits: Mileage paid for work-related travel\n\nAbout the Role\n\nA well-established housing association in Birmingham is recruiting a Residents & Community Engagement Officer to strengthen resident voice, participation, and community cohesion across its housing services.\n\nThis is a hands-on, impact-driven role where housing experience and strong knowledge of housing regulations are essential. You will work directly with residents to ensure their lived experience shapes services, policies, and improvements.\n\nThe role is mobile with regular site visits, therefore a full UK driving licence and access to a car are required.\n\nKey Responsibilities\n\nResident Engagement & Participation\n\nDeliver a structured, outcome-focused resident engagement programme.\nEstablish and support resident forums, focus groups, surveys, and feedback mechanisms.\nLead co-production activities involving residents in service design and policy reviews.\nSupport residents to participate confidently in meetings and consultations.\nMonitor and report on engagement outcomes and resident satisfaction.Community Development\n\nPlan and deliver community events, workshops, and wellbeing initiatives.\nBuild partnerships with voluntary, statutory, and community organisations.\nEncourage peer support networks and resident-led initiatives.\nPromote equality, diversity, and inclusion in all engagement activity.Communication & Information\n\nEnsure residents receive clear, accessible, and timely service information.\nProduce newsletters, digital updates, noticeboard content, and engagement materials.\nManage feedback channels and ensure actions are followed through.Resident Advocacy & Support\n\nSignpost residents to employment, education, health, and wellbeing services.\nWork with housing teams to address complaints, ASB, and community concerns.\nPromote safe, respectful, and inclusive living environments.Governance & Compliance\n\nMaintain accurate records in line with GDPR and internal procedures.\nSupport compliance with housing regulation, consumer standards, and tenant involvement requirements.\nContribute to audits, inspections, and performance reporting.Person Specification\n\nEssential\n\nProven experience working within housing (social or supported housing).\nStrong knowledge of housing regulations, consumer standards, and tenant involvement.\nExperience managing complaints and ASB cases within agreed timescales.\nExperience delivering face-to-face, site-based resident engagement.\nAbility to manage competing priorities in a mobile role.\nStrong partnership-working and communication skills.\nKnowledge of safeguarding and equality legislation.\nStrong organisational and reporting skills.\nFull UK driving licence and access to a car.Desirable\n\nQualification in housing, community development, or social care.\nExperience of co-production and resident-led service improvement.\nExperience working with vulnerable or supported accommodation residents

Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week.\n\nKey Responsibilities\n\n Assess referrals and determine suitability for the service.\n\n Support service users to maintain accommodation and prevent tenancy breakdown.\n\n Complete home inspections, welfare checks and safety tasks.\n\n Assist with budgeting, financial inclusion and managing rent accounts.\n\n Support individuals with daily living skills to promote independence.\n\n Record tenancy notes and interventions accurately using online systems and mobile devices.\n\n Monitor arrears and support service users through arrears processes.\n\n Identify, monitor and report safeguarding concerns appropriately.\n\n Work collaboratively with internal teams and external agencies.\n\n Promote engagement with support services, education, training and community opportunities.\n\nEssential Skills & Experience\n\n Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages.\n\n Experience supporting people who face barriers to housing or homelessness.\n\n * Experience working within safeguarding procedures and reporting concerns.\n\nPlease apply with an up to date CV ASAP if this role would be of interest to you

Retrofit Skills Coach\nSalary: £35,000 - £45,000 per annum\nBenefits: 33 days’ holiday (incl. bank holidays), discretionary additional day, contributory pension, annual leave purchase scheme\nLocation: Hybrid – home, head office, and remote sites as required\nAbout Our Client\nOur client, is a leading force in retrofit skills, dedicated to improving the sustainability of UK housing. They support the national transition to net zero by training professional retrofitters and shaping industry standards.\nRole Purpose\nThe Lead Tutor will deliver high-quality training, assessment, and, where applicable, internal quality assurance across our client’s retrofit training portfolio. The role requires expert technical knowledge, strong training capability, and a commitment to learner success.\nKey Responsibilities\nTraining & Assessment\n Deliver retrofit training across classroom, online, bootcamp, and bespoke formats.\n Assess learner work and provide constructive feedback within a 5-day SLA.\n Adapt delivery to diverse learning needs and ensure compliance with awarding body standards.\nLearner Support\n Act as the primary contact for allocated learners.\n Provide coaching, guidance, and remove barriers to learning.\nQuality Assurance & Collaboration\n Conduct IQA activities (where qualified).\n Partner with colleagues to monitor progress, share best practice, and support trainer development.\nCourse & Product Development\n Contribute technical input to course design, updates, and evaluation.\n Maintain up-to-date knowledge of legislation, standards, and industry innovation.\nAdministration & Compliance\n Maintain accurate learner records and ensure adherence to all regulatory and internal requirements.\nEssential Requirements\n Qualified Retrofit Assessor or Coordinator (or DEA where relevant).\n 3+ years’ professional retrofit experience with strong technical expertise.\n Excellent communication, organisational skills, and digital capability.\n Ability to inspire and support diverse learners.\nDesirable\n IQA qualification.\n Experience mentoring other trainers/assessors.\n Knowledge of emerging technologies and industry trends.\n Training/assessing qualifications or progress towards them.\n Experience assessing retrofit learner work.\nPersonal Attributes\n Passionate, learner-focused, and committed to high-quality delivery.\n Patient, adaptable, collaborative, and improvement-driven.\n Able to work independently, prioritise effectively, and meet deadlines.\nPaul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Resident Liaison Officer (RLO)\n Birmingham\n £19.05 per hour\n Ongoing Contract\n\nWe are currently recruiting for an experienced Resident Liaison Officer to support a planned works programme within the social housing sector, focusing on kitchen and bathroom surveys across Birmingham.\n\nThis is an excellent opportunity for someone with strong customer service skills and previous experience working within social housing, planned maintenance or refurbishment environments.\n \n Requirements:\n\nPrevious experience as a Resident Liaison Officer or in a similar customer-facing role within social housing\nStrong communication and organisational skills\nAbility to build positive relationships with residents and contractors\nFull UK driving licence For more information or to apply, please submit your CV today. Alternatively, you can call Kay directly on (phone number removed)

Title Housing Support Officer Contract Length - 6 months Rate £19-£22 Umbrella Key Responsibilities Provide housing-related support to service users Support clients to maintain and sustain tenancies Carry out risk assessments and support planning Liaise with external agencies, local authorities, and support services Assist clients with budgeting, benefits, and independent living skills Manage caseloads and maintain accurate case notes Respond appropriately to safeguarding and welfare concerns Conduct property visits and welfare checks where required Requirements Previous experience working within housing support, supported housing, homelessness, or tenancy services Strong understanding of safeguarding and vulnerable adults Excellent communication and organisational skills Ability to manage challenging situations professionally Enhanced DBS preferred or willingness to obtain one Full UK driving licence beneficial but not essential If you're intersted, apply above...

An opportunity has arisen for an experiencedNeighbourhood Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Birmingham. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Neighbourhood Officer: • Provide practical, day-to-day support to an established team of Housing Officers, • Carry out estate and patch visits, resident appointments, and community-based housing management work, • Manage casework and maintain accurate records using housing management systems and CRM tools, • Complete administrative tasks efficiently between appointments, including home-based working where appropriate, • Travel across a desigated patch within theSolihull/ Birmingham area and attend local base locations when requiredIdeal Candidate:, • An experienced Housing Officer with strong knowledge of frontline housing management

Join a growing social housing recruitment agency offering flexible part-time hours, career progression, mentoring, and a fun, supportive office environment in Birmingham.This Business Support Officer role is ideal for someone who enjoys administration, compliance, and working within a fast-paced ope

Your new company A well-established and values-driven housing organisation is seeking a Part-Time Lettings Officer to join their Housing Operations team. Known for delivering high-quality services to customers and communities, the organisation is committed to minimising void loss and creating sustainable tenancies through excellent service delivery. Your new role As a Lettings Officer, you will play a key role in managing the end-to-end lettings process for empty homes, ensuring properties are re-let quickly and efficiently.Key responsibilities will include: • Managing the full lettings cycle from notice through to tenancy sign-up, ensuring minimal void periods., • Advertising available properties across internal and external platforms and meeting strict deadlines., • Shortlisting applicants and verifying eligibility in line with allocations policies and housing legislation., • Conducting pre-tenancy assessments via phone or face-to-face interviews., • Liaising with internal teams such as Asset Management and Income to deliver a seamless service., • Coordinating property viewings and tenancy sign-ups promptly., • Maintaining accurate records across housing systems and supporting regulatory reporting., • Working with support services to ensure customers' needs are met for sustainable tenancies., • Providing a high standard of customer service and ...

Principal Planning Officer - Development Management Remote / Hybrid (minimum 1 day per month in office) £55-65 p/h (Depending on experience) 37 hours per week Job Ref - 65748 Play a pivotal role in shaping the future of strategic developments by leading the Council's most complex and high-profile planning applications. Influence decision-making, present reports to committees, and provide expert advice on rural planning challenges, including areas without a five-year housing land supply. Key responsibilities: ·Lead major and complex planning applications ·Prepare detailed reports for committees ·Provide expert advice to Members and stakeholders ·Mentor junior staff and support service improvements ·Liaise with internal teams and external partners Requirements: ·MRTPI with relevant degree and post-graduate experience ·Proven experience in managing major/complex applications ·Confident presenting to planning committees ·Experience in rural planning and strategic applications Flexible remote/hybrid working, with minimum 1 day per month in office. Please call Jake Herrington on (phone number removed) for a confidential discussion on this role, or email: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and...

My client in the West Midlands are seeking an experienced Interim Environmental Protection Officer to support the Environmental Health team with domestic complaints work. Key Responsibilities Manage a caseload of domestic environmental health complaints, including statutory nuisance investigations relating to noise, smoke, odour, and other residential issues. Conduct site visits, investigations, and evidence gathering in line with relevant legislation and council procedures. Prepare clear, robust written correspondence, case notes, and formal notices where required. Liaise professionally with residents, landlords, housing providers, and internal departments. Provide timely case progression and resolutions, ensuring good customer service throughout. Key Requirements Previous experience working as an Environmental Protection / Environmental Health Officer within a local authority setting. Strong working knowledge of statutory nuisance legislation and domestic complaint handling. Ability to manage cases autonomously and work to deadlines. Excellent communication and report‑writing skills. Competent IT skills and experience using environmental health case management systems (desirable)...

Title Housing Support Officer Contract Length - 6 months Rate £19-£22 Umbrella Key Responsibilities Provide housing-related support to service users Support clients to maintain and sustain tenancies Carry out risk assessments and support planning Liaise with external agencies, local author

We are looking for an experienced, compassionate, and proactive Domestic Abuse Housing Officer to join our Domestic Abuse Accommodation Support Team. Our integral and rewarding role is focused on supporting women and children fleeing domestic abuse by helping them transition from temporary specialis

Birmingham City Council is seeking a dedicated candidate for the Temporary Accommodation Service in Birmingham.The role involves conducting inspections of empty properties, ensuring smooth transitions for customers moving out of temporary accommodation, and maintaining accurate records.Successful ap

This is an exciting opportunity to work for City Housing in the role of a Neighbourhood Support Officer.

WMJobs is seeking a Temporary Accommodation Support Officer in Birmingham to assist with statutory homelessness reviews and support vulnerable residents facing housing crises. Experience in housing or local government is advantageous but not required, as full training will be provided.

Job Title: Director of Finance and Corporate Resources Location: Main Office in Olton (B27 6PF) with some home working Salary: circa £75,000 per annum Job Type: Full time, Permanent Hours per week: 35 hours per week MY Trust is entering an exciting new chapter. Formed through the recent merger of SJMT and YGT, we are building on over 675 years of charitable history to create a strong, forward‑looking organisation with a clear and ambitious strategy for the future. With a turnover of around £8 million, MY Trust delivers a diverse range of housing, care, youth and community services. We are now seeking an exceptional Director of Finance and Corporate Resources to play a pivotal role in shaping our sustainability, governance and growth. About The Role: Reporting to the Chief Executive and working closely with the Board of Trustees, you will provide strategic leadership across finance and corporate services, including financial planning, treasury, risk management, ICT and key support functions. As a member of the Senior Leadership Team, you will help steer the organisation through its post‑merger phase, ensuring robust governance, financial resilience and value for money, while enabling delivery of our long‑term vision. Key aspects of the role involve: Executive Leadership, Financial Strategy and Control Governance and Decision Making Treasury Human Resources and People Management ICTPlease note that this is not an exhaustive list and a full job description is available to download on our website. About you: Experience: Proven experience at a senior leadership level in a finance environment. Charity and or Housing Association experience is essential. Experience of preparing financial business plans, modelling scenarios and carrying out sensitivity analysis and stress tests. Track record of delivering on a range of other corporate support services such as IT, HR and Governance in addition to financial responsibilities would be an advantage. Experience of developing services to achieve and support strategic organisational objectives. Proven experience of leading teams through change, delivering consistent services with excellent results and maintaining high levels of staff engagement. Experience of managing investment portfolios.Knowledge / Skills and Qualifications: A skilled influencer and negotiator able to communicate effectively with external stakeholders, customers, colleagues and Board members to include report writing and presentations Strong financial reasoning, highly numerate and IT literate Up to date knowledge of all regulatory requirements including: finance, people, IT & governance Knowledge of the Housing Sector and its current issues Proven ability to analyse and solve complex problems Commercial awareness Strategy & policy development Planning and organising Budget management Able to work under pressure to cost and time deadlines Relevant professional financial qualification and equivalent senior finance experience, with a strong understanding of governance and regulatory requirements. Membership of a recognised UK professional body and sector specific knowledge desirable.Other: Able to demonstrate you share the values of MY Trust. Ability to attend evening meetings and work occasional weekends Commitment to equality and diversity Current, valid UK driving license Entitled to work in UK Undertake any other duties within the spirit of this role as required by the CEOBenefits: Starting on 31 days holiday inclusive of Bank Holidays (increases with service) An annual 'wellbeing' day for all staff Company sick pay Free onsite parking Pension scheme Life Insurance Refer a Friend incentive scheme Funded Blue Light Card membership Wisdom: guide to health and mental wellbeing Health Assured: Employee Assistance Programme inc. access to external support and counselling Bright Exchange: perks and benefits from a range of retailers including well known brands Training opportunities for professional qualificationsEquality, Diversity and Inclusion: MY Trust is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We particularly encourage applications from under‑represented groups. Safeguarding: MY Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment will be subject to appropriate safeguarding checks. To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Finance Services Manager, Head of Finance, Chief Financial Officer, Deputy Chief Financial Officer, Finance Manager, Finance Business Partner, Corporate Services Manager, Head of Corporate Services, People Development, Organisational Development, Workforce Engagement Officer, , Corporate Services Coordinator, Programme Management, Project Management may also be considered for this role

Join a growing social housing recruitment agency offering career progression, mentoring and a fun, supportive office environment in Birmingham. This Business Support Officer role is ideal for someone who enjoys administration, compliance, and working within a fast-paced operations team where no two days are the same. Established in 2008, we are a well-respected recruitment agency specialising in the social housing sector. You’ll be joining a modern and energetic office environment where your contribution will directly support the smooth running of the business and the success of our temporary workforce. This Business Support Officer role is offering the following benefits: Career progression opportunities as the team grows Supportive and friendly office environment Dedicated mentoring and ongoing support Team outings, social events, and company events Monday to Friday working hours only with no weekendsI’d love to hear from anyone with experience as a Business Support Officer, Recruitment Administrator, Compliance Administrator, Operations Administrator, or Office Administrator. As a Business Support Officer, you will be: Ensuring temporary workers are fully compliant before their start dates Carrying out right to work checks in line with legal requirements Processing DBS checks and maintaining accurate compliance records Supporting with payroll and timesheet queries Assisting with business activity reports and administration tasks Handling inbound and outbound telephone calls professionally Building strong relationships with temporary workers and internal teams Updating systems, maintaining records, and managing email correspondence Supporting wider business objectives and team meetingsI’d love to speak to anyone who has: Previous administration experience within a fast-paced environment Strong IT skills including Microsoft Word, Excel, and Outlook Experience within recruitment, compliance, or sales administration Excellent attention to detail and organisational skills The ability to manage multiple workloads effectively Strong communication skills, both written and verbal A proactive and self-motivated attitude A professional and approachable telephone manner The ability to work independently and use initiativeThis role is offering a salary of £27,000 - £30,000 depending on experience. Location & travel This role is based in Birmingham, offering excellent transport links across the city and surrounding areas. The office is easily accessible via the M6, M5, and A38, alongside strong public transport connections through Birmingham New Street and local bus routes. If this Business Support Officer role sounds like something you’d be interested in, apply now or contact Cheryl for more information. INDBIR

Domestic Abuse Support Advisor Join a specialist frontline support service delivering safeguarding, trauma-informed support, risk assessment and victim support to survivors of domestic abuse. Ideal for candidates with experience in support work, safeguarding, community support or advice services. If you’ve also worked in the following roles, we’d also like to hear from you: Victim Support Worker, Domestic Abuse Advisor, Community Support Worker, Helpline Advisor, Safeguarding Officer, Domestic Abuse Support Worker, Domestic Violence Caseworker, Community Advocate, Family Support Worker, Domestic Abuse Navigator This role is known internally as an Information, Advice and Guidance Advisor SALARY: £24,784 to £25,492 per annum + Benefits LOCATION: West Bromwich, Sandwell, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am – 5pm (37.5 hours per week) Please Note: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female JOB OVERVIEW We have a fantastic new job opportunity for a Domestic Abuse Support Advisor with previous experience supporting vulnerable people within safeguarding, victim support, domestic abuse or community support services. As a Domestic Abuse Support Advisor you will provide first-contact support, risk assessments, information, advice and guidance to victims and survivors of abuse through telephone, webchat and referral services. Working as the Domestic Abuse Support Advisor you will liaise with partner agencies, maintain accurate case management records and support individuals to access specialist interventions and ongoing support services. This is an excellent opportunity for someone with strong communication skills, safeguarding knowledge, trauma-informed practice experience and a compassionate, client-centred approach. DUTIES Your duties as the Domestic Abuse Support Advisor include: • Providing First Contact Support: Delivering trauma-informed telephone and online support to victims and survivors of abuse, • Conducting Risk Assessments: Identifying immediate safety concerns, safeguarding risks and support needs during initial contact, • Offering Information and Guidance: Advising clients on domestic abuse support services, safety planning, legal options and safeguarding procedures, • Managing Referrals: Processing referrals from multiple sources and preparing accurate case records for allocation, • Maintaining Databases: Updating case management systems and ensuring all records remain accurate and compliant, • Supporting Partnership Working: Liaising with police, safeguarding teams, housing services and external agencies to coordinate support, • Delivering Professional Communication: Responding effectively to enquiries via telephone, email, webchat and other communication channels, • Meeting Service Targets: Working within agreed response times, service standards and performance indicators, • Promoting Client Engagement: Encouraging victims and survivors to access longer-term support and specialist interventions, • Contributing to Service Development: Supporting feedback collection, audits and service improvement activities CANDIDATE REQUIREMENTS ESSENTIAL • Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female, • Previous experience supporting vulnerable people within domestic abuse, safeguarding, health and social care or related support services, • Knowledge of safeguarding legislation and the impact of domestic abuse on victims and children, • Strong communication and interpersonal skills with the ability to work empathetically and professionally, • Experience using Microsoft Office, databases and case management systems, • Ability to work calmly under pressure and manage sensitive situations appropriately, • Excellent organisational skills with the ability to manage workload priorities and deadlines, • Ability to work independently and collaboratively within a multi-agency environment, • A client-centred, non-judgemental and inclusive approach to supporting vulnerable individuals, • Eligibility to work in the UK, • Full UK driving licence with access to a vehicle DESIRABLE • Understanding of trauma-informed approaches and motivational interviewing techniques, • Experience of working within target-driven support services or contracted services, • Knowledge of domestic abuse legislation, safeguarding procedures and Violence Against Women and Girls strategies, • Experience communicating with stakeholders through telephone, written correspondence and online platforms BENEFITS • Training and development opportunities, • Employee Assistance Programme, • Access to group clinical supervision with a BACP trained counsellor, • 25 days annual leave plus bank holidays, • Wellbeing day entitlement, • Annual leave buy back scheme, • Time off in lieu for overtime worked, • 5% employer pension contribution, • Mileage allowance where applicable, • Bi-annual staff away days This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14687 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Sandwell, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Housing Options Officer / Advisor Solihull £24.32 per hour LTD Full-Time | Temporary Contract (12 Weeks) We are currently recruiting for an experienced Housing Options Officer / Advisor to join a busy Homeless Services team in Solihull on a 12-week temporary contract. This is an excellent opportunity for someone with homelessness prevention, housing options or frontline housing advice experience to make a real impact supporting vulnerable individuals and families. The Role You will provide a high-quality, customer-focused housing options service, supporting customers who are homeless or threatened with homelessness. Working within the Homeless Reduction Act framework, you will assess housing needs, deliver tailored advice, and help secure suitable accommodation solutions. Key Responsibilities Manage homelessness enquiries face-to-face, by phone, email and digital channels Carry out housing needs and homelessness assessments Develop personalised housing plans and prevention strategies Provide advice on homelessness legislation, housing rights and support services Prevent homelessness through mediation with landlords, family members and agencies Support households into temporary and long-term accommodation Manage a varied caseload and maintain accurate case notes Work with internal departments and external partners including social care, health and support agencies Ensure compliance with Housing Act 1996, Homeless Reduction Act 2017 and relevant legislationRequirements Previous experience in Housing Options, Homelessness Prevention or frontline housing services Strong knowledge of homelessness legislation and statutory duties Experience managing caseloads and working to deadlines Excellent communication and negotiation skills Ability to support vulnerable customers with empathy and professionalism Strong administration and case recording skills Full driving licence / access to vehicle desirableRate £24.32 per hour LTD If you have the relevant experience and are available for your next contract opportunity, apply today. Email (url removed) or call (phone number removed)

Job Title: Housing Tutor Location: Remote Salary: Up to £42k About Our Client: Our client is committed to delivering high-quality apprenticeships and professional development within the housing sector. They provide learners with the opportunity to apply knowledge, skills, and behaviours in real workplace settings, supporting career progression and sector excellence. Role Purpose The Housing Tutor will deliver teaching, coaching, and assessment support aligned to the Level 4 Senior Housing and Property Management apprenticeship standard and the CIH Level 4 Certificate in Housing. The Housing Tutor will support learners to develop a high-quality portfolio of evidence, integrate on-the-job (OTJ) learning into workplace practice, and progress confidently towards gateway and end-point assessment. Key Responsibilities Teaching and Learning Deliver structured remote and online teaching sessions aligned to apprenticeship standards and CIH expectations. Plan and implement learners’ Individual Learning Plans (ILPs) and provide robust Information, Advice, and Guidance (IAG) to ensure a strong start. Embed OTJ learning, translating theory into workplace tasks and coaching learners on high-quality evidence. Prepare lesson plans, schemes of work, and session materials in line with curriculum and quality team requirements. Conduct regular progress reviews and maintain accurate learner records in line with our client’s KPIs and quality standards. Assessment and Quality Apply assessment approaches, including portfolio evidence, task-based assessment, presentations, and professional discussion. Provide timely, constructive feedback to support learner progression and confidence. Maintain accurate, auditable records of teaching, learning, and assessment activity. Contribute to internal quality assurance processes, including standardisation and mentoring of staff where required. Stakeholder and Learner Support Build and maintain professional relationships with learners and employers to support engagement, attendance, and progress. Identify and escalate risks affecting engagement, progress, or OTJ evidence capture and work collaboratively to resolve them. Support optional unit scoping to inform curriculum design and programme planning. Represent the organisation professionally in meetings and events, promoting the interests of our client. Compliance and Professionalism Promote equality, diversity, and inclusion throughout the learner journey. Comply with Safeguarding, Prevent, and Health & Safety policies. Maintain confidentiality and professionalism at all times. * Undertake Continuing Professional Development (CPD) to maintain sector and teaching practice currency. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Housing Officer – Birmingham Patch (Remote / Hybrid Considered) Contract: 6–12 Months (Temporary) We are currently partnering with a well-established Housing Association to recruit an experienced Housing Officer for a contract role covering the Birmingham area. This is an excellent opportunity for a driven and resident-focused housing professional who is confident managing tenancies and delivering high-quality housing services across a busy urban patch. Key Responsibilities • Manage a designated patch of tenancies, ensuring effective housing management from tenancy sign-up through to termination, • Deal with a wide range of housing management issues including tenancy breaches, ASB, rent arrears, estate management, and neighbour disputes, • Carry out tenancy visits, property inspections, and estate walkabouts (remote working with occasional site visits across Birmingham), • Investigate complaints and resolve tenancy-related issues in a fair, timely, and professional manner, • Work collaboratively with internal teams, contractors, and external agencies including local authorities, police, and support services, • Support tenancy sustainment and contribute to reducing evictions and tenancy failure, • Maintain accurate case records and ensure compliance with housing legislation, policies, and procedures Key Requirements • Proven experience working as a Housing Officer, Neighbourhood Officer, or similar role within a Housing Association or Local Authority, • Strong understanding of housing legislation, tenancy management, and best practice within the sector, • Experience dealing with tenancy enforcement, ASB, and rent arrears (highly desirable), • Excellent communication, negotiation, and problem-solving skills, • Ability to manage a busy caseload independently and prioritise effectively, • Comfortable working remotely with occasional travel across the Birmingham patch, • Immediate or short notice availability is highly desirable What’s on Offer • Flexible remote / hybrid working arrangement, • Competitive contract opportunity, • Initial 6–12 month assignment with potential for extension, • Opportunity to work with a respected Housing Association and support communities across Birmingham

Independent Domestic Violence Advisor (IDVA) - Male Victims An excellent opportunity for a compassionate and resilient domestic abuse professional with safeguarding, advocacy, MARAC and case management experience to support high-risk male victims across the West Midlands. If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Support Worker, Domestic Violence Advocate, Family Support Worker, Safeguarding Officer, Sexual Violence Support Worker, Domestic Abuse Caseworker, MARAC Coordinator, Violence and Abuse Support Worker, Safeguarding Advocate The organisation is looking for a qualified / unqualified IDVA (training may be provided for the right candidate). We welcome applications from individuals of all genders who can demonstrate a deep understanding of the unique barriers faced by men seeking support for abuse. SALARY: £25,282 to £28,861 per annum (dependent upon qualifications and experience) + Benefits LOCATION: West Bromwich base but will cover the Black Country area JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am – 5pm (37.5 hours per week) JOB OVERVIEW We have a fantastic new job opportunity for an Independent Domestic Violence Advisor (IDVA) supporting high-risk male victims of domestic abuse, stalking and interpersonal violence across the West Midlands. Working as the Independent Domestic Violence Advisor (IDVA) you will provide frontline advocacy, safeguarding, crisis intervention, DASH risk assessments and emotional support to vulnerable adults experiencing abuse and trauma. As the Independent Domestic Violence Advisor (IDVA) you will manage a varied caseload, contribute to MARAC processes, develop tailored safety plans and work closely with partner agencies to improve outcomes for victims and their children. DUTIES Your duties as the Independent Domestic Violence Advisor (IDVA) include: • Managing High-Risk Cases: Supporting male victims experiencing domestic abuse, stalking, sexual violence and related interpersonal abuse, • Completing DASH Assessments: Identifying risk, assessing needs and implementing effective safeguarding and safety planning measures, • Providing Advocacy Support: Representing victims within MARAC, safeguarding meetings and multi-agency settings, • Developing Support Plans: Delivering person-centred interventions to empower victims and improve safety outcomes, • Maintaining Accurate Records: Updating case notes, reports and databases in line with GDPR and organisational procedures, • Working in Partnership: Liaising with police, housing providers, healthcare professionals, social care teams and external agencies, • Delivering Emotional Support: Providing trauma-informed one-to-one support and proactive crisis intervention, • Facilitating Group Work: Supporting awareness sessions and empowerment activities where required, • Safeguarding Adults and Children: Recognising and escalating safeguarding concerns appropriately, • Attending Meetings and Training: Participating in supervision, case reviews, professional development and service meetings CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in domestic abuse, safeguarding, victim support or violence against women and girls’ services, • Experience of managing complex caseloads, conducting risk assessments and support planning, • Knowledge of domestic abuse dynamics, trauma-informed practice and safeguarding procedures, • Ability to communicate effectively with vulnerable individuals and multi-agency professionals, • Experience of advocacy work, report writing and presenting cases within formal meetings including MARAC, • Strong organisational and time management skills with the ability to prioritise workloads effectively, • Good IT skills including Microsoft Office, databases and virtual communication platforms, • A compassionate, resilient and non-judgemental approach focused on empowering victims DESIRABLE • IDVA qualification or previous experience within an IDVA or domestic abuse advocacy service, • Previous experience of facilitating group work or awareness sessions, • Understanding of motivational interviewing techniques, • Full driving licence and access to a vehicle BENEFITS • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Access to group clinical supervision with a BACP trained counsellor, • 25 days annual leave plus bank holidays, • Wellbeing day entitlement, • Annual leave buy back scheme, • Time off in lieu (TOIL), • 5% employer pension contribution This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14689 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in West Bromwich, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Job Title: Business Development Manager – Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client’s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. Develop and implement business development strategies aligned with organizational objectives. Promote apprenticeship and professional development programs to employers and stakeholders. Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building Build and maintain strong, professional relationships with employers, partners, and industry bodies. Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management Develop proposals, contracts, and business cases tailored to employer and sector requirements. Negotiate and close agreements that deliver mutual benefit and support learner success. Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. Promote equality, diversity, and inclusion in all client and stakeholder interactions. * Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Job Title: Housing Options Officer Location: East Midlands SWorking Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017. Key Responsibilities Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Use Jigsaw to: Record and manage homelessness applications. Create and monitor Personal Housing Plans. Track case progress and outcomes. Conduct interviews and home visits to assess housing needs. Make lawful decisions on homelessness applications (including Section 184 decisions). Negotiate with landlords, agents, and other stakeholders to prevent homelessness. Arrange temporary or permanent accommodation where necessary. Liaise with internal teams and external agencies to provide holistic support. Maintain accurate records and produce reports as required. Participate in out-of-hours rota (if applicable). Essential Skills & Experience Proven experience in a Housing Options or homelessness prevention role. Strong knowledge of housing legislation and welfare reforms. Ability to manage a complex caseload and work under pressure. Skilled in negotiation and conflict resolution. Competent in using Jigsaw or similar housing case management systems. Excellent communication and customer service skills. * Ability to work with vulnerable clients in challenging situations

Domestic Abuse Support Worker (Advocate) An excellent opportunity for a compassionate and resilient Domestic Abuse Support Worker (Advocate) to support victims and survivors through safeguarding, advocacy, case management and trauma-informed support services. If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Practitioner, Independent Domestic Violence Advocate, Family Support Worker, Safeguarding Support Officer, Community Support Worker, Domestic Violence Caseworker, Community Advocate, IDVA / Independent Domestic Violence Advisor, ISVA / Independent Sexual Violence Advisor, Domestic Abuse Navigator This role is known internally as a Domestic Abuse Advocate SALARY: £24,784 to £26,872 per annum + Benefits LOCATION: Walsall, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am – 5pm (37.5 hours per week) Please note: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female JOB OVERVIEW We have a fantastic new job opportunity for a Domestic Abuse Support Worker (Advocate) with previous experience supporting vulnerable adults and children within domestic abuse, safeguarding or community support services. Working as the Domestic Abuse Support Worker (Advocate) you will provide frontline support to victims and survivors of domestic abuse, carrying a caseload that includes risk assessment, safety planning, safeguarding and multi-agency partnership working. As a Domestic Abuse Support Worker (Advocate) you will support individuals through one-to-one and group work interventions, helping clients access services, make informed choices and live free from abuse using a trauma-informed and person-centred approach. You will need excellent communication skills, resilience, strong case management ability and experience working with vulnerable individuals within safeguarding or support environments. DUTIES Your duties as the Domestic Abuse Support Worker (Advocate) include: • Providing Frontline Support: Deliver practical and emotional support to victims and survivors of domestic abuse through telephone and face-to-face interventions, • Managing Caseloads: Carry out risk assessments, needs assessments, support planning, case reviews and maintain accurate case records, • Safeguarding Vulnerable Individuals: Identify safeguarding concerns involving adults and children and respond appropriately within safeguarding procedures, • Advocating for Clients: Support service users to access housing, legal, healthcare and community support services, • Attending Multi-Agency Meetings: Participate in MARAC, Team Around the Family meetings, safeguarding conferences and partnership meetings, • Facilitating Group Work: Deliver support groups and awareness sessions around healthy relationships, domestic abuse and the impact on children, • Maintaining Accurate Records: Update databases, reports and case management systems in line with GDPR and organisational policies, • Building Professional Relationships: Work collaboratively with external agencies and internal teams to deliver effective joined-up support, • Supporting Service Delivery: Contribute towards performance targets, quality standards and continuous service improvement CANDIDATE REQUIREMENTS ESSENTIAL • Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female, • Previous experience supporting victims and survivors of domestic abuse or vulnerable individuals within a professional setting, • Experience managing a caseload including risk assessment, safety planning and support planning, • Knowledge of safeguarding adults and children, domestic abuse dynamics and trauma-informed practice, • Excellent communication and interpersonal skills with the ability to build positive professional relationships, • Ability to work independently and collaboratively within a multi-agency environment, • Strong report writing, administration and organisational skills, • IT skills including Microsoft Office, Outlook, Teams and database systems, • A client-centred, empathetic and non-judgemental approach, • Minimum Level 3 qualification in a related field DESIRABLE • Experience facilitating support groups or awareness sessions, • Knowledge of criminal and civil justice remedies relating to domestic abuse, • Understanding of motivational interviewing techniques, • Experience working within safeguarding or multi-agency frameworks, • Full driving licence and access to a vehicle BENEFITS • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Access to group clinical supervision, • 25 days annual leave plus bank holidays, • Wellbeing day, • Annual leave buy back scheme, • Bi-annual staff away days, • Time off in lieu (TOIL) when overtime is required, • 5% employer pension contribution This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14692 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Walsall, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

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