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Qualified Social Worker, Fostering Team, Birmingham CouncilPay rate to £30.58 per hourContract roleVitalis are recruiting for a Qualified Social Worker to work in a Fostering Team in Birmingham Council.Senior Supervising Social Worker required to cover a secondment in the team. Responsible for managing a caseload of foster carers and ensuring that key performance indicators and statutory requirements are met. Offering support and supervision to foster carers whilst maintaining focus on the child. A stable and supportive team. Experience of working within a fostering organisation is preferred.Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent Reviewing Officer (IRO) • Best Interest Assessor (BIA), • Multi-Agency Safeguarding Hub (MASH), • Looked After Children (LAC), • Children’s Social Work, • Adult Social Work, • Service Manager, • Head of Service, • Team Manager, • Assistant Team Manager, • A wide range of housing roles, • Careers in SEND in local authoritiesLet us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information....

An exciting opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation in Birmingham on a temporary basis. This is a hands-on role where youll take the lead on tackling anti-social behaviour, protecting residents wellbeing through a balanced approach of investigation, enforcement, prevention, and early intervention. Youll manage a varied and complex caseload, working closely with internal teams and external partners to resolve ASB effectively, reduce repeat incidents, and contribute to safer, well-managed neighbourhoods. Responsibilities of an ASB Officer: • Manage a full ASB caseload, leading cases from initial complaint through to resolution, in line with policies, procedures, and current legislation., • Conduct initial triage meetings to assess risk, vulnerability, and safeguarding concerns, ensuring appropriate actions and support are put in place at the earliest opportunity., • Lead on complex and high-risk ASB cases, including safeguarding, domestic abuse, hate crime, and vulnerability, taking decisive action to remove immediate risks and support longer-term solutions., • Gather, prepare, and manage customer statements and witness statements, ensuring evidence is robust, accurate, and suitable for legal proceedings., • Prepare legal case files and attend court hearings where required, presenting evidence and working closely with legal teams., • C...

Income Officer - Local Authority (Merseyside) Contract: 12 months (ongoing assignment) Pay rate: £19.44 per hour (Umbrella) Hours: 35 hours per week Working pattern: Hybrid - 2 days office / 3 days remote Location: City-centre office, Merseyside Office base: Cunard Building, Pier Head Closing date: 02 March 2026 Interviews: Online The Role An established local authority in the North West is seeking an experienced Income Officer to join its Transactional Services team. The role focuses on the accurate allocation, reconciliation, and management of income received from residents, businesses, and internal services, ensuring financial integrity and high-quality customer service. Key Responsibilities • Allocate and reconcile income received via BACS, CHAPS, card, cheque, online and bank deposits, • Administer income reversals including refunds, chargebacks, unpaid cheques and Direct Debit rejections, • Investigate and resolve income-related queries via phone, email and written correspondence, • Monitor and clear suspense accounts, ensuring accurate coding and audit compliance, • Maintain accurate financial records and support reporting and audit requirements, • Liaise with internal teams, banks and external partners to resolve discrepancies, • Proven experience as an Income Officer within a local authority, council or housing association, • Strong numeracy, accuracy and attention to detail, • Experience using income or payment processing systems, • Confident handling customer queries in a busy environment, • Strong IT skills, including Microsoft Office, • Ability to interpret procedures and legislation accurately Apply now for a confidential discussion and further details about this opportunity. Linsco is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ

We are currently recruiting on behalf of a large, well-established Housing Association in Birmingham for an experienced Senior Income Officer to join their team on a 6-month contract. This is a fantastic opportunity for a motivated and confident income management professional to step into a leadership role, overseeing a team of Income Officers and ensuring the effective delivery of income collection services across a designated patch. Key Responsibilities of a Senior Income Officer. • Lead, manage, and support a team of Income Officers, driving performance and service delivery, • Oversee rental income collection and arrears management across the Birmingham patch, • Monitor team KPIs and implement strategies to maximise income recovery, • Provide guidance on complex arrears cases, including legal escalation where required, • Conduct patch visits to tenants, offering support and resolving tenancy-related income issues, • Ensure compliance with policies, procedures, and relevant housing legislation, • Work collaboratively with internal departments and external agenciesRequirements for this Senior Income Officer role:, • Proven experience in income management within a housing environment, • Previous line management or supervisory experience, • Strong knowledge of rent arrears recovery processes and housing legislation, • Excellent communicat...

Join a well-established housing/property services organisation in a rewarding role that plays a key part in delivering an excellent customer experience. This Repairs Coordinator position offers the opportunity to support customers throughout the repairs journey, ensuring clear communication, efficient coordination, and high service standards. The role is offered on an initial 12-week temporary contract, with a strong likelihood of consistent work throughout the assignment. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Youll be supporting the day-to-day delivery of a responsive repairs service, acting as a key point of contact for customers while working closely with internal teams to ensure repairs are managed smoothly and efficiently. This is a great opportunity for someone who enjoys a fast-paced environment, thrives on organisation, and takes pride in delivering excellent customer service. Wed love to hear from anyone with experience as a Repairs Coordinator, Maintenance Administrator, Housing Repairs Officer, Customer Service Advisor (Repairs), or in a similar coordination or administrative role within housing, property, or maintenance. As a Repairs Coordinator, you will be: Coordinating responsive repair activities across the service Keeping customers informed throughout the repairs journey Maintaining accurate records on internal systems Supporting reporting through data management and basic analysis Liaising with internal teams and stakeholders to progress repair jobs Monitoring ongoing repairs to ensure timely updates and completion Id love to speak to anyone who has: Experience in a repairs, maintenance, or housing environment (preferred but not essential) Strong coordination and administrative skills Excellent communication skills, both written and verbal Confidence managing customer interactions throughout the end-to-end journey Good attention to detail and accuracy in data handling Basic data analysis skills (e.g. spreadsheets or internal systems) Key requirements for this Repairs Coordinator role: Ability to commit to a 12-week temporary assignment Reliability and strong organisational skills Ability to attend office days as part of a hybrid working model The role is offering the following benefits: Approximately £15 per hour Hybrid working (typically 12 days per week in the office) A supportive and collaborative working environment The opportunity to gain valuable experience within a reputable organisation Travel & Location This role is based in the Stratford-upon-Avon area, with a hybrid working model combining home and office-based work. xrnqpay The location is easily accessible by road and public transport, making commuting straightforward for those based locally. If this Repairs Coordinator role sounds like your next opportunity, please apply now or contact Ryan Stewart on or call

Salary: £35,412 to £39,152 per annum Private Sector Housing Technical Officer Permanent, 37 hours per week £35,412 to £39,152 per annum We are looking for a dedicated, enthusiastic and organised Private Sector Housing Technical Officer to join our joint Housing service at Malvern Hills and Wychavon District Councils. The role covers a varied and wide range of private sector housing functions, contributing to the delivery of the Private Sector Housing team services provided to landlords, tenants, agents and owner-occupiers on a day-to-day basis. Our Private Sector Housing team is expanding in preparation for new legislative changes and as a key member of the team, you will use your experience to lead on inspecting and licensing Houses in Multiple Occupation (HMOs) and investigating complaints of disrepair to improve housing standards in the private sector across the two districts. You should be experienced and competent in assessing housing conditions and be qualified in the Housing Health and Safety Rating System (HHSRS) and have good knowledge of housing legislation together with an understanding of its practical application. The successful candidate will need to work with other services (including Planning Enforcement and Revenues and Benefits) to pro-actively identify HMO properties and work with owners, landlords and agents to ensure properties comply with the safety standards, HMO management regulations, and are licensed. You will need to provide technical and specialist housing advice and, as part of your role, you will be required to have skills in persuasion, negotiation and influencing to support your work with internal and external customers along with partner organisations. You will also use your excellent written and verbal communication skills to undertake both informal and formal housing enforcement action. This is a great opportunity for an experienced housing professional to grow your CV and gain further experience in a supportive and ambitious shared service. About you The successful candidate will: • Be qualified in the Housing Health and Safety Rating System (HHSRS)., • Have good knowledge of housing legislation together with an understanding of its practical application., • Be experienced in inspecting and licensing HMOs, investigating complaints about property conditions, assessing properties in accordance with HHSRS and carrying out inspections under the Housing Act 2004., • Be able to prepare schedule of works, draft and serve statutory housing enforcement notices, produce witness statements and case files to attend court and tribunals to give evidence., • Have good computer literacy and be able to use MS Office., • Have the necessary skills to manage and maintain a case load and keep detailed and accurate records., • Be able to undertake visits to residential premises including some unhygienic and poor physical condition/s, in rural locations and occasional working outside normal working hours., • You will be required to undertake site visits so flexibility, a full driving licence and use of a car is essential. You will also need to be able to travel through the Wychavon and Malvern Hills districts., • Ideally hold a relevant degree in Environmental Health, have experience of working within a local authority housing service or a related field and hold professional membership to CIH and/or CIEH. Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as: • Agile Working, • Excellent pension scheme with employer contributions, • Generous annual leave entitlement with options to purchase additional annual leave, • Committed training programme and development opportunities, • Onsite nursery with 20% staff discount, • Discounted Gym and swim membership, • Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services, • Cycle to Work scheme Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK. To discuss the post or for further information, please contact Kate Stevenson Pugh, Senior Private Sector Housing Officer on Closing date: Sunday 12 April 2026 Interview date: Monday 20 April 2026 (in person in Pershore) Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised. Attached documents Location: Pershore

Number of Positions: 1Salary: £39,756 - £44,143 per annum.Working Hours: 35 hours per weekLocation: Morris Court, NottinghamJob Category: Neighbourhood ServicesRegion / Division: GedlingBusiness Unit: Neighbourhood Services Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company then please read on. About Us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities. About the Department: Want to make a real difference to people’s lives? Our Neighbourhood Safety Team has a passion for positive relationships, protecting our customers and plays a key part in helping us to transform lives and revitalise neighbourhoods. Split across three geographical areas, the team has bases in Ashton-under-Lyne, Miles Platting in Manchester and Chorley in Lancashire. With around 30 dedicated colleagues, we work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support. We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed. About the Role: As a Neighbourhood Safety Officer you’ll provide a service to our customers by working in partnership to help reduce anti-social behaviour within our communities, including taking legal action when necessary. You will be customer focused with excellent communication skills. You’ll need an investigative and enquiring mind with the ability to organise and prioritise your own workload. Ideally you will be from a housing management background where you have developed skills in dealing with anti-social behaviour issues in a calm and constructive way. You will have experience of information and evidence gathering, analytical and interviewing skills, alongside an understanding of how people respond in stressful situations. You’ll be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets. If this sounds like the perfect job for you then don’t hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications.

Salary: £39,152 - £42,839 per annum Property Standards and Enforcement Officer Permanent, 37 hours per week £39,152 - £42,839 per annum We are looking for a dedicated and experienced Property Standards and Enforcement Officer to join our expanding Private Sector Housing team. This role sits within our joint Housing service across Malvern Hills and Wychavon District Councils. You will play an integral role in improving property standards and conditions, protecting the rights of tenants and supporting landlords to meet their legal responsibilities. This role will lead on housing enforcement action including our new investigator powers and duties under the Renters’ Rights Act. You will lead investigations, carry out inspections, conduct HHSRS assessments, manage formal enforcement work and prepare legal case files. Working closely with Legal services and the wider housing service, you will make sure actions follow national legislation and council policies. The successful candidate must hold a HHSRS competency/practitioners’ qualification, will need experience working in a local housing authority or housing related field and a strong knowledge of landlord and tenant law and enforcement processes. You will need to be able to work independently in a fast-paced environment, feel confident in assessing complex situations, making evidence-based decisions and managing sensitive cases. You will also need good communication skills, the ability to influence and strong organisational skills to manage a varied caseload. Experience of partnership working, preparing legal documents, carrying out inspections and performing enforcement action will be important. About you The successful candidate will: • Hold a relevant degree in Environmental Health or equivalent or be able to demonstrate an equivalent level of relevant experience in the private sector housing field., • Hold a HHSRS competency/practitioners’ qualification., • Have at least 3 years’ experience of working within a local housing authority or housing related field or similar., • Be experienced in inspecting and licensing HMOs, investigating complaints about property conditions, assessing properties in accordance with HHSRS and carrying out inspections under the Housing Act 2004., • Have good knowledge of the Housing Act 2004 and other relevant housing legislation and understand national and local housing priorities., • Be able to prepare schedule of works, draft and serve statutory housing enforcement notices, produce witness statements legal case files to attend court and tribunals to give evidence., • Have experience of serving enforcement notices and attending Tribunals/Magistrates Court., • Have experience of serving Civil Penalties., • Have a strong customer focus and be able to adapt their behaviour to communicate with the customer in a way that suits the customer’s needs., • Good computer literacy and be able to use Microsoft programmes, such as Outlook, Word, Excel, Teams, Sharepoint., • Have the necessary skills to manage and maintain a case load and keep detailed and accurate records to ensure a clear audit trail., • Be able to undertake visits to residential premises including some unhygienic and poor physical condition/s, in rural locations and occasional working outside normal working hours., • A full driving licence and use of a car is essential. You will also need to be able to travel through the Wychavon and Malvern Hills districts. Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as: • Excellent pension scheme with employer contributions, • Agile Working, • Generous annual leave entitlement with options to purchase additional annual leave, • Committed training programme and development opportunities, • Onsite nursery with 20% staff discount, • Discounted Gym and swim membership, • Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services, • Cycle to Work scheme Closing date: Monday 6 April 2026 Interview date: Wednesday 15 April 2026 (in person in Pershore) Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised. Attached documents Location: Pershore

Number of Positions: 1Salary: £14,392 - £16,094 per annum (FTE £25,186 - £28,165)Working Hours: 20 hours per weekLocation: Turner House, LeighJob Category: Finance and RevenuesRegion / Division: Leigh and/or Ashton Under-LyneBusiness Unit: Finance & Revenues Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company, then please read on. About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities. About the department: No business can run successfully without a smooth financial operation and Jigsaw is no different. To ensure this happens, our Finance department works hard to ensure all payment and income deadlines are met. As a Money Advice Triage Officer, you will be part of a team that provides an excellent and crucial service both internally and to our thousands of customers. We don’t just deal with money. Our work impacts our existing and former tenants, and we help those with complex housing issues, those who have suffered bereavement, domestic violence, mental and physical illness by giving advice on benefits and services to help people sustain their tenancies or be free from debt. Role information: You will be welcomed into our dedicated and skilled Money Advice team, making a real difference to our residents by helping them to maximise their incomes and provide them with advice, support and assistance to enhance their financial circumstances and wellbeing. The team is committed to the organisation’s aims and objectives and as such, work in a fast moving and exciting environment. Within this role you will provide an effective and high-quality administrative service to support the Money Advice Teams across the group in respect of the day-to-day administrative tasks within the team. You’ll strive to improve the quality of life for residents and provide advice, guidance and assistance on how to make the most of their income, any benefits they are entitled to and improve financial wellbeing to reduce the risk of rent arrears to help them sustain their tenancies. This is a great opportunity to make a difference and contribute towards a culture which is customer focused, committed to securing best value and to providing high standard services. If this sounds like the perfect job for you then don’t hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications.

Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Sheltered Housing Support Officer to manage their sheltered housing provisions in the East of the city. Birmingham City Council is looking for a compassionate, proactive, and community-focused Sheltered Hous

A little more about your core tasks as a Housing & Support Officer:. Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. Have you got the passion and resilience to support and empower Transfo

ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the Bolton area supporting clients experiencing homelessness, mental health, and substance misuse. Hours: 37.5 Mon to Fri Contract: Temp Rate: £13.02p/h This role is to cover shifts at our services in Bolton and Bury, shifts vary from 9 to 5 but also earlies and lates. If you are passionate, flexible and have experience and knowledge of working with clients who are experiencing substance misuse, homelessness and mental health we would like to hear from you. About the role • Delivering an outstanding housing services to vulnerable residents, • Working within the organizations aims and objectives to deliver a customer focused service, • Coordinating tenancy management and rent collections to ensure all housing management income is collected effectively, • Delivering a fair process of applications, carrying out relevant background checks and allocating properties in a professionally and efficient way, • Ensuring supported accommodation is available for use, minimizing void turnaround times If, • ·Managing all H&S and property standards and working effectively as a team to ensure they are maintained About You, • Previous experience within a tenancy sustainment role or position within a supported housing environment, • Experience of working with vulnerable or challenging adults, • Excellent verbal and written communication skills with the ability to maintain accurate records., • Ability to work independently using own initiative. We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us. JBRP1_UKTJ

In Housing first, we support people to maintain their tenancies and build ind.

We're Hiring: Asset Management Officer! Help us improve homes, support investment plans & drive West Kent's journey to EPC C and Net Zero. Do you want a role with purpose? Enjoy working with people, solving problems and helping shape better homes? Join us as our Asset Management Officer and play a key role in our team. Asset Management Officer (£43,207per annum, full-time) Job Role We are seeking a Asset Management Officer to play a key role in supporting the Property Asset Manager to: • Planning improvement works using data to inform decision-making and priorities, • Supporting Decent Homes, EPC and Net Zero targets, • Keeping our property information and systems up to date, • Outstanding spreadsheet skills, • Great organisation, • A proactive, can-do approach At West Kent, we're passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises , working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun . Benefits We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package. Location Details The role will be based in our Sevenoaks Office. We offer a flexible approach to hybrid working. Application Information We will only consider applications submitted with a full CV and completed application form. Advert Closing Date: 9am on 7 April 2026 Interview Date: 16 April 2026 JBRP1_UKTJ

The Tenancy Sustainment Officer will be based in our offices in Birmingham. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stabl

A local government authority in Birmingham is seeking a Senior Benefits Officer to manage Housing Benefit and Local Council Tax Support assessments. The ideal candidate will deliver high-quality service, support appeal processes, and ensure compliance with all relevant legislation. Experience in hou

Full UK driving licence and access to a vehicle (if required for the role).

A community-focused housing association is seeking a Tenancy Sustainment Officer to support vulnerable individuals in managing and sustaining their tenancies in Birmingham. The role involves providing advice, maintaining the association's values, and contributing to service users' independence.

About the Role: We are seeking a proactive and customer-focused Tenant Liaison Officer to provide vital support to our tenants and internal teams. In this role, you will help ensure compliance inspections and improvement works are completed efficiently, while delivering an outstanding customer experience. You will act as the first point of contact for tenants, contractors, and colleagues, and play a key role in maintaining safe, welcoming, and well-maintained homes. Key Responsibilities of a Tenant Liaison Officer: Support customers and internal teams to gain access for compliance inspections and improvement works. Take ownership and responsibility for delivering consistently high standards of service within your team and across the business. Remain positive, solution-focused, and committed to the social value derived from delivering exceptional services to tenants and colleagues. Work collaboratively across teams to develop and deliver communications that keep customers informed and safe in their homes. Manage complaints and identify resolutions, working with customers and contractors, and implement lessons learned for continuous service improvement. Maintain accurate records and data entry to support operational compliance and reporting requirements.Qualifications & Experience: Experience in a customer-facing role with strong face-to-face and telephone skills. Own a vehicle and be willing to travel daily across Birmingham, Coventry, and Worcester. Data entry skills and accuracy. Experience in social housing and knowledge of compliance/building safety is desirable but not essential. Ability to work independently and manage your own schedule while balancing multiple priorities. Strong organisational and time management skills to ensure inspections, works, and communications are completed on schedule. Awareness of safeguarding responsibilities and the ability to identify and escalate concerns appropriately. Confidence in engaging with a diverse range of tenants, contractors, and stakeholders.What's on Offer for this Tenant Liaison Officer: Work in a forward-thinking organisation that values creativity and fresh ideas. Opportunities for continuous learning, career development, and skills enhancement. Join a team of dedicated professionals who support and inspire each other every day. Competitive hourly rate of £17–£19 per hour.If this Tenant Liaison Officer role is for you please apply or contact (url removed)

Job Title: Income Officer Location: West Midlands (Site-Based) Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in the West Midlands is seeking an Income Officer to support the effective management and collection of rental income across its housing portfolio. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in income recovery, rent arrears, or housing finance within a social housing setting. About the Role You will play a key role in maximising rental income and minimising arrears, ensuring tenants are supported to sustain their tenancies. Acting as a main point of contact for residents in relation to rent and payments, you will manage arrears cases, provide financial guidance, and work closely with internal teams and external agencies. Key Responsibilities • Managing a caseload of rent accounts and monitoring arrears, • Contacting tenants to recover outstanding rent and agree repayment plans, • Supporting tenants with budgeting and signposting to financial support services, • Taking appropriate action on arrears cases, including escalation where required, • Preparing documentation for legal action, including court proceedings, • Liaising with housing officers, support services, and external agencies, • Maintaining accurate records and ensuring compliance with policies and procedures, • Contributing to income maximisation and tenancy sustainment strategies About You The council is looking to hear from candidates who have: • Experience in income recovery, rent arrears, or housing finance, • Knowledge of housing legislation and arrears recovery processes, • Strong negotiation and communication skills, • A firm but fair approach to managing sensitive financial situations, • Experience working within a Local Authority or social housing environment (desirable), • Ability to work both independently and collaboratively Apply If you have experience in income recovery or housing finance and are looking for an opportunity within a Local Authority setting in the West Midlands, we would love to hear from you. Please apply with your updated CV, or get in touch to arrange a quick conversation about the opportunity

We are currently recruiting on behalf of a large, well-established Housing Association in Birmingham for an experienced Senior Income Officer to join their team on a 6-month contract. This is a fantastic opportunity for a motivated and confident income management professional to step into a leadership role, overseeing a team of Income Officers and ensuring the effective delivery of income collection services across a designated patch. Key Responsibilities of a Senior Income Officer. Lead, manage, and support a team of Income Officers, driving performance and service delivery Oversee rental income collection and arrears management across the Birmingham patch Monitor team KPIs and implement strategies to maximise income recovery Provide guidance on complex arrears cases, including legal escalation where required Conduct patch visits to tenants, offering support and resolving tenancy-related income issues Ensure compliance with policies, procedures, and relevant housing legislation Work collaboratively with internal departments and external agencies Requirements for this Senior Income Officer role: Proven experience in income management within a housing environment Previous line management or supervisory experience Strong knowledge of rent arrears recovery processes and housing legislation Excellent communication and leadership skills Ability to manage a varied workload and meet targets in a fast-paced environment Full UK driving licence and access to a vehicle (essential for patch visits) Whats on Offer: Opportunity to work with a respected Housing Association Central Birmingham office location Immediate start available Competitive hourly rate If this Senior Income Officer role is for you, please apply or contact TPBN1_UKTJ

Your new company You will be joining a leading national organisation responsible for delivering facilities management and accommodation maintenance services across a significant UK estate. Known for its commitment to quality, innovation and customer experience, the organisation operates with four core values at its heart: Open, Caring, Agile and Collaborative. Working within a supportive and forward-thinking environment, you'll play a key role in ensuring homes are safe, compliant and ready for occupation. Your new role As a Void Maintenance Officer, you will take ownership of managing and protecting unoccupied homes across multiple estates within your assigned area. Working independently while supported by a Delivery Manager, you will ensure each empty property remains secure, compliant and in excellent condition throughout its void period.In this mobile role, you will: Carry out detailed inspections when taking over or handing back a property Produce clear photographic records and condition reports Identify defects, complete rough scopes of works and flag improvement opportunities Conduct regular security and safety checks, including risk assessments Ensure the property remains weatherproof and compliant with statutory requirements Maintain heating and water systems appropriately during void periods Report unauthorised access, vandalism or security concerns immediately Provide weekly and monthly updates and relay utility information to relevant teams You will also work collaboratively with colleagues, external partners and supply chain teams to support operational efficiency and ensure each home exits void status in no worse condition than when it entered. What you'll need to succeed To thrive in this role, you will be: Self-motivated, happy to work independently and comfortable with lone working Organised and detail-focused, with pride in producing accurate reports and property records Confident using digital tools, including Microsoft Office, tablets and mobile reporting systems Essential requirements: A full clean UK driving licence - daily travel is required across multiple sites Willingness to cover wider locations to support team holiday cover Beneficial (but not essential) experience: Background in housing, property maintenance or void property management Knowledge of MOD-related environments Understanding of areas such as asbestos awareness, disability access requirements or energy performance standards What you'll get in return This is a rewarding opportunity to join an organisation where your work has real impact. Every inspection you complete and every issue you resolve directly supports the wellbeing and safety of the families who rely on these homes. You will benefit from: A home-based, mobile role offering independence and variety Support from a collaborative and values-led team Opportunities to grow, develop and build your property maintenance expertise What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Alternatively, please email If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Job Title:Tenancy Enforcement Officer Job Location: Brindley Place, Birmingham Covering Wolverhampton, Walsall, Telford and West Bromwich and Connock. Salary: £42,000 plus £750 Car allowance Contract type: Permanent Working hours: 37 hours per week About the role As part of our Localities team, you`ll deliver a high-quality, customer-focused housing management service across a cross-tenure patch ?" with a strong specialist focus on anti-social behaviour (ASB) prevention, investigation and enforcement. This is a role for someone who can combine excellent tenancy management with the confidence to manage complex ASB and serious tenancy breach cases end-to-end, including progressing cases through legal routes where required. You`ll take a victim-centred approach while also ensuring we act decisively and proportionately to protect communities and uphold tenancy conditions. Key responsibilities include: Leading on complex ASB case management, from first report and risk assessment through investigation, action planning, resolution and closure. Using a preventative and early-intervention approach: proportionate, timely actions that reduce harm and stop issues escalating. Gathering and managing evidence: interviews, home visits, professional witness evidence, case notes, action plans, and clear record keeping aligned to policy and legal requirements. Progressing enforcement and legal outcomes where appropriate, including preparing legal documentation, working with solicitors/counsel, attending court, and representing the organisation when required. Supporting victims and witnesses, taking a trauma-informed approach, ensuring safeguarding concerns are identified and appropriately escalated. Working closely with internal colleagues (including Housing, Neighbourhoods/Homes & Communities, Income, Repairs, and Support services) to deliver joined-up outcomes. Building effective partnerships with external agencies such as Police, Local Authorities, support organisations and community safety partners, including participating in and/or leading multi-agency meetings. Delivering core housing management activity across your patch, including managing tenancy changes and breaches, supporting tenancy sustainment, responding to property/estate issues, and providing clear advice to customers on their rights and responsibilities. Acting as a point of expertise on ASB and tenancy enforcement, sharing good practice and supporting colleagues to take confident early action on lower-level tenancy concerns.You`ll be working independently in challenging situations and changing priorities, striving to add value to everything you do and contributing to safe, resilient communities. Please note: if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. Application requirement: All applicants are required to submit a CV and cover letter detailing their experience in ASB case management and progressing enforcement/legal outcomes within a housing context. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Youre confident managing sensitive situations, building trust with residents, and taking proportionate action to address tenancy breaches and protect communities. You will have: Demonstrable experience of managing ASB cases within a housing or community safety context, including complex or high-risk cases. Experience of tenancy enforcement and progressing outcomes through formal routes where required (including preparing legal paperwork and working with legal representatives). Knowledge and experience of housing and tenancy law, including areas such as succession, assignments, mutual exchange, and ending tenancies. Strong partnership-working skills and confidence engaging with internal colleagues and external agencies. Excellent written skills, with the ability to produce clear, accurate documentation and case records to a high standard. The ability to self-manage a varied caseload, prioritise effectively, and meet targets and deadlines while maintaining quality and compliance. A good general or technical education beyond GCSE (e.g., A Levels / NVQ3 or equivalent level of ability), including verbal reasoning and numerical skills. Access to own vehicle and correct business insuranceAbout us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. Trust based flexible working and supportive and friendly teams 25 days annual holiday entitlement, increasing to 30 days One day off for your birthday Opportunity to buy or sell annual leave A defined contribution pension scheme GSA matches up to 6% contributions We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. Access to Blue Light discount card membership Confidential Employee Assistance Programme (EAP). Cycle to work Scheme Eligible for occupational sick payGreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know

Rent Arrears Officer - Covering Worcestershire Region Hybrid Working (2–3 days in the office) Salary: Up to £33,000 Full Time | Permanent Karter Thomas is proud to be working with a respected housing provider deeply embedded within the local community to recruit an Rent Arrears Officer. This is a fantastic opportunity to join an organisation that genuinely makes a difference—supporting customers, sustaining tenancies, and promoting financial wellbeing across its communities. The Role Reporting to the Team Manager, you will take ownership of rent accounts and play a key role in maximising income collection while supporting customers to sustain their tenancies. You’ll be responsible for managing arrears, taking appropriate legal action where necessary, and providing practical advice to customers around debt, benefits, and financial inclusion. Key Responsibilities • Manage rent accounts across a variety of tenures, ensuring arrears are effectively controlled, • Take appropriate action to recover debts including rent arrears, recharges and service charges, • Initiate and manage legal proceedings, including preparing court documentation and attending hearings, • Liaise with external agencies such as Local Authorities and the Department for Work and Pensions, • Provide advice and support to customers on welfare benefits, budgeting and financial inclusion, • Make referrals to specialist money advice and support services where appropriate, • Work collaboratively with internal teams to address wider tenancy issues such as safeguarding or anti-social behaviour, • Maintain accurate records and ensure all actions are completed in line with policies and procedures About You We are looking for someone with a strong understanding of income recovery within a social housing environment and will have strong knowledge of housing legislation and financial inclusion. What’s on Offer • Competitive salary up to £33,000, • Hybrid working (2–3 days in the office), • Opportunity to work for a community-focused organisation making a real impact Apply today or contact Karter Thomas for more information

Position: Compliance Tenant Liaison Officer Hours: 37 Hours Per Week, Monday-Friday Salary: £28,923 Location: Covering the Coventry, Birmingham, Worcester areas Term: 6 Months Mobile Worker Key Responsibilities: Providing support to our customers and teams to ensure we gain access to complete important compliance inspections and improvement works Taking ownership and responsibility for delivering a consistently high level of service within your team and across the business Being positive, and solution-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvementQualifications and experience: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing (desirable) Compliance and building safety (desirable)Manager's Quote: If you are a great communicator and have the experience and knowledge in delivering customer facing services and the skills to understand our diverse stakeholders then come and be a part of a fantastic organisation creating foundations for life. What We Offer: Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Closing date: 8th March 2026 Interview date: 12th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We are recruiting for a Temporary Accommodation Officer to join a busy Housing team within a Local Authority in the West Midlands. This role will support the Housing Options team in managing temporary accommodation for households experiencing homelessness.~ Key responsibilities include assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations while living in temporary accommodation. You will also help monitor occupancy and manage rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to Housing Options Officers. The role will involve recording and reporting any anti-social or unacceptable behaviour, serving warning letters or Notices to Quit when required, and attending lock changes or police requests where necessary. You will also be responsible for carrying out health and safety checks across temporary accommodation properties, ensuring repairs are completed promptly, undertaking weekly fire alarm testing, and arranging periodic fire drills. We are looking for a professional and organised individual with strong communication skills who can deliver a high level of customer service to households during what can often be a difficult and stressful time. Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment, would be advantageous. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Women’s Specialist Criminal Justice Practitioner / Female Support Worker A rewarding opportunity for a compassionate practitioner with experience in criminal justice, support work, and trauma-informed interventions. You will provide tailored psychosocial support, advocacy and group sessions to help women overcome complex challenges and move towards safer, more stable lives. If you’ve also worked in the following roles, we’d also like to hear from you: Female Support Worker, Criminal Justice Case Worker, Women’s Justice Practitioner, Probation Support Officer, Women’s Support Worker, Female Support Practitioner, Women’s Justice Worker, Support Practitioner, Rehabilitation Worker, Women’s Services Support Worker Please note: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. SALARY: £26,278 FTE / £15,767 Actual per annum (for 22.5 hr/wk) + Benefits LOCATION: West Midlands with travel across the Black Country (predominantly Birmingham and Sandwell) JOB TYPE: Part-Time, Permanent WORKING HOURS: 22.5 hours per week (days negotiable) JOB OVERVIEW We have a fantastic new job opportunity for a Women’s Specialist Criminal Justice Practitioner / Female Support Worker who is passionate about supporting women experiencing multiple disadvantages and helping them achieve positive, sustainable change. As a Women’s Specialist Criminal Justice Practitioner / Female Support Worker you will deliver trauma-informed support through one-to-one sessions, group work and community engagement, helping women address challenges linked to housing, wellbeing, finances, relationships and recovery. Working collaboratively with probation services and community partners, the Women’s Specialist Criminal Justice Practitioner / Female Support Worker will provide practical and emotional support, advocate for individuals and help build stronger support networks to reduce re-offending and improve long-term outcomes. DUTIES Your duties as the Women’s Specialist Criminal Justice Practitioner / Female Support Worker include: • Delivering One-to-One Support: Provide tailored emotional and practical support sessions to women involved in the criminal justice system, • Facilitating Group Programmes: Deliver therapeutic and psycho-social group interventions that promote positive behavioural change, • Risk and Needs Assessment: Carry out assessments and develop support plans using strength-based and trauma-informed approaches • Community Outreach: Engage women who may struggle to access services and support them to attend appointments and meet licence requirements, • Advocacy and Representation: Accompany participants to appointments and advocate with partner agencies when required, • Partnership Working: Build strong professional relationships with probation services and community organisations, • Progress Monitoring: Review and track progress against support plans and maintain accurate case management records, • Pre-Release Support: Engage with women prior to release from custody and support their transition back into the community, • Safeguarding and Risk Management: Identify risks and ensure safeguarding procedures are followed to protect participants and others, • Programme Promotion: Promote the service and encourage engagement with community resources and support networks CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience working with women, particularly those facing complex or multiple needs, • Experience supporting individuals involved in the criminal justice system or related services, • Experience delivering one-to-one support and facilitating group-based interventions, • Strong interpersonal and communication skills with the ability to build rapport and trust, • Experience carrying and managing an active caseload within a busy service environment, • Knowledge of trauma-informed practice and person-centred support approaches, • Ability to work collaboratively with partner organisations across voluntary, public and community sectors, • Good organisational and IT skills, including maintaining case management records and reports, • Commitment to safeguarding, equality, diversity and professional boundaries, • Ability to work independently, manage competing priorities and adapt to a dynamic working environment, • Full UK driving licence and access to a vehicle, • Eligibility to work in the UK, • Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. DESIRABLE • Relevant degree or professional qualification (NVQ Level 4 or above) in a related field such as criminology, social care, probation or health, • Experience delivering structured programmes or learning-based group interventions, • Knowledge of rehabilitation approaches and effective practice within the criminal justice system BENEFITS • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Access to group clinical supervision, • 25 days annual leave plus bank holidays (pro rata), • Wellbeing day, • Pension scheme with employer contribution, • Time off in lieu for additional hours worked This role requires a DBS check and enhanced police checks APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14509 Part-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birmingham, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Job Title: Independent Living Scheme Officer (Part-Time) Location: West Midlands (Site-Based) Contract: Initial 6-Month Contract Hours: 20–25 hours per week Start Date: ASAP A Local Authority in the West Midlands is seeking a Part-Time Independent Living Scheme Officer to support the day-to-day management of a small independent living housing scheme for residents aged 55 and over. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in housing support, sheltered housing, or housing officer roles. About the Role You will be responsible for ensuring the smooth operation of a welcoming and safe independent living scheme consisting of approximately 20 flats. Acting as the main point of contact for residents, you will support their wellbeing, manage day-to-day issues within the scheme, and liaise with relevant housing and support services. Key Responsibilities • Overseeing the day-to-day management of an over-55s independent living housing scheme, • Acting as the primary point of contact for residents, • Conducting regular welfare checks and engaging with residents, • Liaising with housing teams, repairs services, and support providers, • Reporting maintenance issues and ensuring communal areas are well maintained, • Promoting a safe, supportive, and positive living environment for residents About You The council is looking to hear from candidates who have: • Experience working in sheltered housing, independent living schemes, housing support, or housing officer roles, • Strong communication and relationship-building skills, • A resident-focused approach and the ability to support vulnerable or older residents, • Experience liaising with repairs, housing services, and support teams Apply If you have experience in housing or resident support and are looking for a flexible part-time role within a Local Authority setting, we would love to hear from you. Please apply with your updated CV, or get in touch to arrange a quick conversation about the opportunity

Principal Planning Officer - Development Management Remote / Hybrid (minimum 1 day per month in office) £55-65 p/h (Depending on experience) 37 hours per week Job Ref - 65748 Play a pivotal role in shaping the future of strategic developments by leading the Council's most complex and high-profile planning applications. Influence decision-making, present reports to committees, and provide expert advice on rural planning challenges, including areas without a five-year housing land supply. Key responsibilities: ·Lead major and complex planning applications ·Prepare detailed reports for committees ·Provide expert advice to Members and stakeholders ·Mentor junior staff and support service improvements ·Liaise with internal teams and external partners Requirements: ·MRTPI with relevant degree and post-graduate experience ·Proven experience in managing major/complex applications ·Confident presenting to planning committees ·Experience in rural planning and strategic applications Flexible remote/hybrid working, with minimum 1 day per month in office. Please call Jake Herrington on (phone number removed) for a confidential discussion on this role, or email: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis at all levels of seniority. If this role is not quite right, feel free to get in touch to discuss other opportunities

Job Title: Housing Officer Location: West Midlands (Site-Based) Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in the West Midlands is seeking a Housing Officer to support the effective management of residential housing within the community. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in housing management, tenancy support, or estate services. About the Role You will play a key role in delivering a high-quality housing management service, ensuring tenants are supported and properties are well maintained. Acting as a main point of contact for residents, you will manage tenancy-related matters, address day-to-day housing issues, and work closely with internal teams and external partners. Key Responsibilities • Managing a portfolio of residential properties across the local area, • Acting as the primary point of contact for tenants, • Supporting tenancy management, including sign-ups, changes, and sustainment, • Conducting regular estate inspections and tenancy visits, • Handling anti-social behaviour cases and resolving tenant disputes, • Liaising with repairs teams, contractors, and support services, • Ensuring properties and communal areas are maintained to a high standard, • Promoting a safe, clean, and positive living environment About You The council is looking to hear from candidates who have: • Experience working in housing management, tenancy support, or housing officer roles, • Strong communication and interpersonal skills, • A proactive and tenant-focused approach, • Experience dealing with anti-social behaviour and tenancy issues, • Ability to work collaboratively with internal departments and external agencies Apply If you have experience in housing management or tenant support and are looking for an opportunity within a Local Authority setting in the West Midlands, we would love to hear from you. Please apply with your updated CV, or get in touch to arrange a quick conversation about the opportunity

Housing Officer Location: Birmingham Contract Type: Temporary Hourly Rate: £24-£26 per hour via umbrella We’re currently looking for an experienced Housing Officer to join a friendly, forward-thinking housing team based in Birmingham. This is a fantastic opportunity if you're passionate about housing and ready to take ownership of a patch, supporting tenants and ensuring high-quality tenancy management. Key Responsibilities of the Housing Officer role: Manage a patch of general needs properties and be the main point of contact for tenants. Carry out tenancy sign-ups, viewings, property inspections, and well-being checks. Respond to and resolve tenant enquiries and complaints, including anti-social behaviour cases. Work proactively to sustain tenancies, identify support needs, and liaise with relevant services. Maintain accurate records using housing management systems and ensure compliance with housing legislation. Support the organisation in preparation for audits and inspections by ensuring your caseload is up to date and compliant. About You: Strong understanding of social housing, tenancy law, and housing management practices. Confident using housing systems with excellent record-keeping and attention to detail. Proven experience working as a Housing Officer or in a similar role within general needs housing. Excellent communication skills and the ability to deal with a wide range of tenants, including managing challenging behaviours. Able to work independently, manage a busy caseload, and contribute positively to a team environment. For more informationon this Housing Officer or to apply, call Tiyana on (phone number removed) or email (url removed)

Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Lincolnshire. You will meet with Residents

We are now looking for a Support and Integration Officer to join us in Birmingham on a full-time, permanent basis, working 37. Support and Integration Officer. With a proven track record of delivering effective support services, in 2024, we helped house over 1,400 individuals and provided support to

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