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  • Junior & Sous Chef
    Junior & Sous Chef
    7 days ago
    £41000–£48000 yearly
    Full-time
    Birmingham

    Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as JUNIOR & SOUS CHEF in Birmingham 🇬🇧 For La Bellezza , our restaurant in Birmingham (2 Chamberlain Sq, B3 3AX), we are looking for talented Junior & Sous Chefs who will become the leaders and Chefs of tomorrow. Your main tasks: FROM CREATION TO PLATE EXECUTION • Participate in the menu change process alongside the Executive Chefs, contributing to a unique culinary experience., • Speed and precision at the pass will be your hallmark., • Ensure every dish is perfect, adhering to the Group's recipes and standards. OPERATIONAL EFFICIENCY • You are the Chef's right hand, ensuring everything is impeccable: compliance with hygiene standards, a well-organized team, and checks always aligned with objectives., • Manage Food Costs like a true leader: zero waste, flawless inventories, and always on-time orders., • Plan, organize, and lead the brigade with energy and precision. SUCCESS IS BUILT ON TEAMWORK • Train and support your team daily, sharing passion and professionalism., • Build your Squad: your leadership creates harmony and makes the workplace stimulating and positive. Our offer: • Highly competitive salary, • Full time role, • 2 consecutive days off per week, • 28 days paid holiday per year, • Pension scheme, • Permanent contract, • Meal on shift: we serve the staff meal before the lunch and dinner shift, • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues, • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #joinbigmammauki

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  • Customer Service Manager
    Customer Service Manager
    28 days ago
    £31300–£42000 yearly
    Full-time
    Walsall

    We are seeking an experienced and customer-focused Customer Service Manager to join our team. The successful candidate will be responsible for managing daily customer service operations, supporting the customer service team, and ensuring excellent service delivery to customers, suppliers, and business partners. Key Responsibilities: • Manage and supervise daily customer service operations and support the customer service team., • Handle customer enquiries, complaints, and service requests professionally and efficiently., • Develop and maintain strong relationships with trade customers, suppliers, and business partners., • Monitor customer orders, deliveries, returns, and after-sales support., • Coordinate with sales, warehouse, and purchasing teams to ensure smooth business operations., • Maintain accurate customer records and service documentation., • Review and improve customer service procedures and operational processes., • Monitor team performance and provide guidance, training, and support where required., • Prepare service reports and assist management with operational improvements. Requirements: • Previous experience in customer service management or a similar supervisory role., • Strong communication and problem-solving skills., • Ability to manage customer relationships and resolve service issues effectively., • Good organisational skills with the ability to manage multiple priorities., • Experience working with internal teams and external business partners.

    Immediate start!
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  • Part-Time Sales & Lettings Administrator
    Part-Time Sales & Lettings Administrator
    1 month ago
    £12.71 hourly
    Part-time
    Handsworth, Birmingham

    Part-Time Sales & Lettings Administrator Location: Handsworth, Birmingham Job Type: Part-Time, Permanent Hours: 15–25 hours per week Salary: Competitive, dependent on experience We are a busy, growing independent estate agency specialising in residential sales, lettings and property management. Committed to delivering outstanding customer service, we are seeking to appoint a highly organised Sales & Lettings Administrator to provide reliable administrative and operational support to the Sales & Lettings team. This role is an excellent opportunity for a candidate with exceptional customer service skills who thrives in a fast‑paced, customer‑focused environment. Summary of Key Responsibilities • Respond to incoming telephone calls, emails, web/portal enquiries and in‑person visitors., • Prepare marketing materials that highlight property key features and selling points., • Maintain online and shop‑floor property listings and ensure accurate property, client and tenant records., • Support the monitoring of property sales and lettings from offer and acceptance through to move‑in, liaising with solicitors, buyers and vendors., • Process tenancy applications and references, including conducting Right to Rent and AML checks., • Support the drafting of tenancy agreements and associated lettings paperwork., • Respond to tenant‑reported emergency repairs and maintenance issues, liaising with approved contractors and arranging emergency call‑outs where necessary., • Participate in the out‑of‑hours emergency contact rota., • Occasionally holding and monitoring the company emergency mobile phone outside normal office hours. Please refer to the attached Job Description and Person Specification for full details. What We Offer • Flexible part-time working hours., • Competitive salary based on experience., • Friendly and supportive working environment., • Opportunity to build a long-term career within the property sector. How to Apply: Please submit your CV along with a brief supporting statement outlining your experience and suitability for the role.

    Immediate start!
    No experience
    Easy apply
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