Housing support officer jobs in MordenCreate job alerts

Shape the Future of Housing – Make a Difference with Clarion Housing Group.Do you have a passion for delivering high-quality housing services and ensuring residents receive a first-class repairs experience?.Clarion Housing Group is seeking a Repairs & Maintenance Support Officer to join their

MUST HAVE FULL UK DRIVING LICENCE AND OWN CAR - YOU WILL NEED TO BE OUT AND ABOUT TO DIFFERENT LOCATIONS AT LEAST 4 x PER WEEK - BETWEEN OFFICE/ SCHEMES. CAN WORK FROM HOME 1 X PER WEEK Our vision is to create communities where everyone has a safe home in a place where theyre proud to live. Were big and were local. Residents are at the heart of all we and we use our size to influence positive change in the areas where we operate. Its also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, youll embrace our Values to inspire others as well as yourself Provide an effective intensive housing management service for residents with identified support needs, working with external support providers, commissioners and other partners within relevant legislation, regulation and Service Level Agreements. (SLA). Carry out void management including pre-void inspections, obtaining referrals, assessing applicant suitability, completing risk assessments as necessary, tenancy fraud checks, affordability assessments, viewings, sign-ups, completing CORE and updating the tenancy management systems. Across supported housing schemes, manage and investigate tenancy breaches using informal and formal interventions. Start court action for ASB, debt, crime or nuisance issues and authorise notice to quit or notice to seek possession, liaise with our solicitors, prepare the court papers, attend court hearings, draft the eviction report and complete the eviction process. Complete property inspections across our supported housing schemes every fortnight or more frequently, to quality assure property condition and undertake call point testing, legionella testing, fire drills and health and safety inspections as required. Work with support providers and relevant agencies to manage complex cases including safeguarding, capacity issues and support concerns focusing on tenancy sustainment. Hold joint liaison meetings quarterly with representatives of the support providers/commissioners and other partners to review the various aspects of the Service Level Agreement and service performance. Escalate any concerns with support provisions to senior management and if appropriate follow the safeguarding protocol. Ensure we meet compliance obligations by facilitating access in relation to repairs, gas servicing, electrical, portable appliance testing (PAT) making available the appropriate documents to residents and support providers. Complete FRA actions within a set timeframe. Assist SH property colleagues in helping them with their planned works (stock investment, servicing contracts i.e. electrical, gas, water, cyclical works, aids and adaptations, asbestos, etc) Respond to complaints and resident feedback and ensure services support continuous improvement and positive resident experience.Essential: Demonstrable knowledge of working in supported housing / housing related support environment. A proven track record of working in a customer facing service where customer satisfaction was at the heart of the operation. Previous experience of managing relationships with partner agents, including negotiation of management agreements and monitoring of performance. Knowledge of legislation around health and safety and property management. Experience in managing and supporting projects. Skills: Being able to keep up-to-date with new technologies which can improve services or deliver value for money Ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face to face, emails and in writing) using customer friendly language Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer

Positive Employment is currently recruiting for a Facilities Officer for our client a housing association based in London.The successful post holder will support the day-to-day running of a site.Play an important role in ensuring the workplace operates efficiently, supporting staff with facilities-r

Job Category: Waste & RecyclingRegion / Division: UK RegionLocation: Hybrid working - Waste Collection Depot, Portsmouth (2 days minimum requirement) and home-basedWorking Hours: 37 Location: Waste Collection Depot, Portsmouth. Role is hybrid between office-based/travel to off-site across the city and working from home. Minimum requirement of two days per week in the office. Fixed Term Contract/Secondment for 12 months Your new role We have a brilliant opportunity for a Waste Management Project Officer to join the Waste Management Team within Neighbourhood Services of the Housing, Neighbourhood & Building Services (HNB) Directorate. The Waste Management Team work to 'enable recycling and remove waste on collection day'. As a service, we take pride in our work by valuing others, focusing on what is important so that we make a real and positive difference. The service is preparing the city and residents for a new recycling collection system, aiming to ensure we can recycle more materials in line with 'Simpler Recycling' and the Environment Act 2021. With Portsmouth being such a densely populated city, there will be challenges accommodating the needs of those residents living in communal properties as well as those living in properties with limited space. The role will have responsibility for preparing residents, businesses and landlords/managing agents for a new recycling collection system to comply with the Environment Act 2021. You will manage and lead stakeholder engagement with landlords/managing agents, businesses and residents to inform and assist them in improving waste management in readiness for twin-stream recycling. This will entail site meetings, email and telephone correspondence to those stakeholders. Please see the full job profile attached at the bottom of this page for all details of what the role will involve! Who is the person? You need to: • Have relevant experience of working in waste management operations, ideally from a collections perspective, including understanding relevant waste legislation and regulations, • Have experience managing your own workload, • Hold a full driving licence, • Experience of using Microsoft office applications and using data to improve services, • Have a good understanding of the types of waste management issues that can hinder an efficient service and act to resolve or escalate when necessary, • Experience of problem solving and demonstrate how you sought solutions, • Be a good communicator, and be able to give clear guidance and information to a range of stakeholders, • Have good local geographical knowledge, • Be able to self-manage and have good planning skills, • Have a good understanding of Health and Safety legislation in relation to waste collections and adhering to safe systems of work, • Have an understanding of waste collections within Portsmouth i.e. types of waste collected, contamination, non-domestic waste, and carrying out collections in line with the Council's Waste Collection Policy Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information If you have any questions, or would like an informal discussion about the role, please call or email Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ All employees at the Waste Depot are subject to the Substance Misuse Drug & Alcohol Testing Policy and reserves the right to carry out with cause and random testing. Should you require any support in completing the application form please contact or call the recruitment team on .

Job Category: HousingRegion / Division: UK RegionLocation: Civic Offices or one of our Area Housing Offices, PortsmouthWorking Hours: 37 Fantastic opportunity to join Portsmouth Homes as a Housing Officer! Your new role The Social Housing Sector has seen considerable change in the last 2 years with the addition of new and revised regulation including a new set of consumer standards. Portsmouth Homes is undertaking a programme of change to respond to the new environment and changes in expectations from our tenants and leaseholders. The Housing Officer role can be complex and requires the ability to work with changing priorities and be flexible in approach. This role is responsible for the effective and efficient delivery of housing management services to a dedicated patch or area of work serving approximately 400 homes. This role provides generic housing management services including anti-social behaviour management, arrears management including debt and benefit advice, void management and lettings and general tenancy management ensuring income maximisation, efficient letting of homes and that tenants receive great customer service throughout their tenancy. The Housing Officer (HO) role is a fully generic role delivering a comprehensive housing management service to a cohort of Portsmouth Homes tenants. The role is predominantly reactive, to help support and empower tenants to be able to sustain and maintain their tenancies and live their best lives, whilst feeling safe and secure in their homes and communities. Responsibility starts with the viewing of an empty property, with prospective tenants, and the need to ensure that the property meets their Housing Need and is suitable in terms of other factors. Support is provided at the beginning of a new tenancy, ensuring that the new tenants understand their legal obligations and expectations of them as a tenant and good neighbour. The Housing Officer then supports the tenant and their household in managing and sustaining their tenancy throughout its life, dealing with tenancy enforcement, including Anti-Social Behaviour, Money and Debt Advice and Income Collection, changes to personal circumstances and household makeup, decanting when needed and termination of tenancy or dealing with deceased estates. The role is a generic cradle to grave tenancy management service. A Housing Officer must be multi-disciplined, with a high degree of responsibility, expectation and ability to manage complexity, and the need to be able to manage conflicting priorities and react positively in crisis and chaotic situations. The Housing Officer must be adaptable and may be required to work on specific Housing Management related projects. The Housing Officer will work closely with the Local Housing Manager to track and manage demand into the patch or area of work contributing to performance data where appropriate and using all tools available to inform priorities for each working day and to plan time and work ahead, where possible. The Housing Officer is the main relationship manager with Portsmouth Homes Tenants and will act as the link between the tenant and other services as needed. The ability to keep pertinent and accurate records of all interactions with tenants on the tenancy record is essential ensuring that Portsmouth Homes maintains accurate data on its tenants, their households and specific areas of need and support. Please see the full job profile attached at the bottom of this page for all details of what this role will involve and the person we are looking for! About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act . We are committed to our values of respect, integrity, collaboration , inclusivity and being people-focussed . These values set out how we can contribute to the success of the council and our own success as individuals. ___. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

Job Category: Customer ServiceRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 Fixed Term Contract/Secondment for up to 12 months to cover maternity leave Your new role Our Safe at Home service is designed to help our customers to stay safe and live independently in their own home. Getting older, living with a long-term condition or recovering from an illness can make it harder to cope at home. Safe at Home offers peace of mind by making sure that our customers can get help when needed, 24 hours a day, 365 days a year. Safe at Home offers a range of technologies – called telecare and home safety equipment – that helps people of all ages. The fulfilment of the purpose of the service is the primary focus as should be the aim at all times: "help me stay safe and living independently in my own home" in this interesting and rewarding role, you will manage a team of officers responsible for the delivery and administration of the Safe at Home service within the Private Sector Housing service for Portsmouth City Council. You will monitor and manage the performance of service and equipment suppliers, work with stakeholders to ensure the service meets our customers' needs, and ensure that it is a high quality service for our customers. We are looking for an enthusiastic, motivated, and dedicated individual with a demonstrable commitment to top quality customer service, with management experience. The Council will offer appropriate support to the successful candidate in their professional development. For full details of what the role will involve please see the job profile attached at the bottom of this page! Who is the person? • It is desirable that the post holder have an advanced qualification in management or business related field., • The post holder must have GCSE grade A-C (or equivalent) in Maths & English., • The post holder must have a demonstrable experience of leading and managing a customer facing team., • It is desirable for the post holder to have experience working in a health or care related service, or to have experience of technology enabled care., • The post holder will have demonstrable experience of managing contracts with suppliers, including monitoring performance and taking action when suppliers do not meet the requirements of the contract., • The post holder can balance a busy and varied workload with strong time management., • Ability to encourage and inspire good performance in the team and experience of identifying and improving poor performance., • Has the ability to work proactively and is able to remain motivated and can motivate others, working on your own initiative in coordinating multiple tasks and leading by example., • The post holder will be able to communicate with a range of stakeholders and direct reports with confidence to promote the service or explain operational processes., • The post holder will be emotionally resilient and able to support direct reports in remaining resilient with the impact of being exposed to customer's difficult circumstances. Being able to remain professionally detached and focused even if the message you deliver involves saying no in difficult circumstances., • The post holder must have excellent communication skills, with the ability to communicate clearly and concisely with different audiences at different levels, both verbally and in writing., • The post holder will be competent in the use of IT systems with a good working knowledge of Microsoft Packages (to include Word, Outlook, and Excel) and databases., • The post holder can analyse and interpret data and how it reflects the performance of the service as well as that of individual officer performance. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information Interview date: 14th April 2026 Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

Job Category: PlanningRegion / Division: UK RegionLocation: Civic Offices PortsmouthWorking Hours: 37 Planning Officer Salary: Band 7 £32,061 - £36,363 plus market supplement of £3,113 p.a. (subject to review) Senior Planning Officer Salary: Band 8 £36,363 - £39,151 plus market supplement of £4,373 p.a. (subject to review) Why work for us? We are looking for a Planning Officer or a Senior Planning Officer to join our service. This is a full time, permanent role based at the Civic Offices, here in Portsmouth. We offer hybrid working where 2 days will be office based. This is an exciting time to come and join our Service, we are busy with major infrastructure projects across the city and you will be part of the team that will be unlocking housing and regeneration opportunities to shape the future of Portsmouth. Please indicate in your personal statement which role you are applying for. Your new role You will be responsible for dealing with planning proposals and associated appeals, as well as providing guidance and advice to a wide range of customers inside and outside of the organisation. You will be part of a team that will deliver a responsive development management service focused on delivering sustainable development and growth within Portsmouth . The team is committed to delivering a responsive customer-focused service that brings forward sustainable development that meets the housing and employment needs of the City. Who is the person summary: To apply for the Senior Planning Officer role you must have: Essential: • An appropriate post graduate qualification (e.g accredited by the RTPI), and demonstration of continuous professional development post qualification, • Solid knowledge of planning legislation and experience working within Development Management, • A proven track record of handling development proposals successfully, including major applications, • Strong communication, negotiation and influencing skills, • The ability to lead on complex planning matters and support others in the team, • An understanding of local government, political sensitivities, and the role planning plays in delivering regeneration, • Experience in enforcement and a problem‑solving, proactive approach to work About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___ Additional information If you would like to discuss this role in more detail with the hiring manager, please contact Nick Lloyd-Davies: email: Please indicate in your personal statement which role you are applying for. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ Please ensure that you read the job profile for full details on the post. We offer hybrid working with the expectation to attend the office minimum 2 days a week (pro rata for part time), this remains flexible, depending on the role and subject to business needs. In the personal statement, you must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be shortlisted. Should you require any support in completing the application form please contact or call the recruitment team on . We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___

Job Category: HousingRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Job introduction We are looking for a Housing Register & Allocations Officer to join our Housing Needs Advice & Support service. This is a full-time, permanent role based at the Civic Offices in Portsmouth. Your new role Based in Housing Needs, Advice & Support, you will be part of a team which deals with customers both face to face and by telephone. You will be required to deal with general housing enquiries and be part of a duty team who manage a large caseload. You will make assessments of housing need, interviewing customers about their housing situation and assessing their financial circumstances, to fully understand the customers' circumstances and support. Please see the full job profile attached at the bottom of this page for all details of the role and what it will involve! Who is the person? We are looking for somebody who: • Is highly motivated and self-managing., • Can listen to people and not rush to conclusions or judgements before fully understanding what is needed or wanted by a customer., • Has the confidence and ability to seek clarity by making respectful and assertive challenges when required., • Can use information gained to build effective plans around people., • Is emotionally resilient and able to deal with the impact of being exposed to customer's difficult circumstances, and remain professionally detached and focused even if the message you deliver involves saying no., • Has experience of working directly with customers in a front-line service and understands the challenges that vulnerable client groups can face., • Has an awareness of equalities issues and is committed to equal opportunities., • Has an awareness of the welfare benefits system and understands how a person's financial circumstances may impact on their housing situation., • Can negotiate with our customers, housing providers, and internal and external agencies to find person-centred solutions to housing problems., • Can clearly and effectively communicate with a wide range of people from the most socially disadvantaged customers to senior professionals, verbally and in writing., • Is comfortable using a variety of IT systems such as Excel and other office applications., • Can work independently or as part of a team using your own initiative and judgement to find appropriate and effective solutions to the various issues that may arise., • Is proactive and able to manage multiple tasks whilst also being able to meet deadlines. Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ Should you require any support in completing the application form please contact or call the recruitment team on . You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Assessments: 30th April 2026 Interviews: 1st May 2026

Job Category: HousingRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 Brilliant opportunity to join Portsmouth City Council as a Housing Assessment & Advice Officer, and really make a difference! Your new role Portsmouth City Council's Housing Needs Advice & Support team works directly with customers to help deal with housing issues and prevent homelessness in the city. We are a busy front-line service dealing with customers who may be vulnerable and facing homelessness. We give advice, work to prevent homelessness, assist people to resolve their housing need and make assessments of housing and support needs in accordance with the Homelessness Reduction Act 2017, the Housing Act 1996 and Portsmouth City Council's Allocations Policy. We are committed to excellent customer service, and to listening to and understanding our customers' circumstances, and working collaboratively with them to identify housing solutions. We are committed to safeguarding and promoting good practise and all employees are required to adhere to internal safeguarding policies. You will be part of a busy team which deals with customers both face to face and by telephone. You will be interviewing customers about their housing situation and working with them to find solutions to their housing issues. This may involve negotiation with landlords, other housing providers, family members and internal and external agencies. You will need to ask personal and searching questions and listen carefully to responses so that you fully understand the customer's circumstances. Your challenge will be to identify actions and solutions to secure housing. You will need to manage a large case load, prioritise your work and have excellent organisational skills. You will also need to build effective working relationships with customers and landlords and explore all possible housing solutions to help prevent homelessness and the need to move. Who is the person? We are looking for somebody who: • Has experience of the issues faced by vulnerable and homeless households, and a desire to assist people with housing needs, and work to proactively to resolve these issues., • Can quickly adapt to the role, drawing on experience or transferable skills., • Is confident and can clearly and effectively communicate verbally, interpreting legislation and explaining the impact to our customers., • Can communicate clearly in writing, explaining legal decisions to both customers and partners., • Understands the key elements to negotiations and can find ways to achieve outcomes for customers., • Can listen to people and not rush to conclusions or judgements before fully understanding what is needed or wanted by a customer., • Is emotionally resilient and able to deal with the impact of being exposed to customer's difficult circumstances, and remain professionally detached and focused even if the message you deliver involves saying no., • Has experience of working directly with customers in a front-line service., • Understands welfare benefits systems and the issues faced by customers experiencing financial difficulties., • Has experience of equalities issues and is committed to equal opportunities., • Understands safeguarding and can recognise safeguarding concerns and take appropriate action to manage risk., • Can critically analyse information and keep clear case records., • Works proactively and can remain motivated, working on their own initiative and organising and prioritising their workload., • Enjoys the challenge in finding innovative solutions to problems and has the personal skills and experience to do so., • Has IT skills suited to working in a busy office., • Has knowledge of the local area and is able to visit people in their own homes and attend meetings in the local area. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information Interview process: 6th, 8th & 12th May 2026. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

Salary: £35,412 to £39,152 per annum Private Sector Housing Technical Officer Permanent, 37 hours per week £35,412 to £39,152 per annum We are looking for a dedicated, enthusiastic and organised Private Sector Housing Technical Officer to join our joint Housing service at Malvern Hills and Wychavon District Councils. The role covers a varied and wide range of private sector housing functions, contributing to the delivery of the Private Sector Housing team services provided to landlords, tenants, agents and owner-occupiers on a day-to-day basis. Our Private Sector Housing team is expanding in preparation for new legislative changes and as a key member of the team, you will use your experience to lead on inspecting and licensing Houses in Multiple Occupation (HMOs) and investigating complaints of disrepair to improve housing standards in the private sector across the two districts. You should be experienced and competent in assessing housing conditions and be qualified in the Housing Health and Safety Rating System (HHSRS) and have good knowledge of housing legislation together with an understanding of its practical application. The successful candidate will need to work with other services (including Planning Enforcement and Revenues and Benefits) to pro-actively identify HMO properties and work with owners, landlords and agents to ensure properties comply with the safety standards, HMO management regulations, and are licensed. You will need to provide technical and specialist housing advice and, as part of your role, you will be required to have skills in persuasion, negotiation and influencing to support your work with internal and external customers along with partner organisations. You will also use your excellent written and verbal communication skills to undertake both informal and formal housing enforcement action. This is a great opportunity for an experienced housing professional to grow your CV and gain further experience in a supportive and ambitious shared service. About you The successful candidate will: • Be qualified in the Housing Health and Safety Rating System (HHSRS)., • Have good knowledge of housing legislation together with an understanding of its practical application., • Be experienced in inspecting and licensing HMOs, investigating complaints about property conditions, assessing properties in accordance with HHSRS and carrying out inspections under the Housing Act 2004., • Be able to prepare schedule of works, draft and serve statutory housing enforcement notices, produce witness statements and case files to attend court and tribunals to give evidence., • Have good computer literacy and be able to use MS Office., • Have the necessary skills to manage and maintain a case load and keep detailed and accurate records., • Be able to undertake visits to residential premises including some unhygienic and poor physical condition/s, in rural locations and occasional working outside normal working hours., • You will be required to undertake site visits so flexibility, a full driving licence and use of a car is essential. You will also need to be able to travel through the Wychavon and Malvern Hills districts., • Ideally hold a relevant degree in Environmental Health, have experience of working within a local authority housing service or a related field and hold professional membership to CIH and/or CIEH. Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as: • Agile Working, • Excellent pension scheme with employer contributions, • Generous annual leave entitlement with options to purchase additional annual leave, • Committed training programme and development opportunities, • Onsite nursery with 20% staff discount, • Discounted Gym and swim membership, • Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services, • Cycle to Work scheme Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK. To discuss the post or for further information, please contact Kate Stevenson Pugh, Senior Private Sector Housing Officer on Closing date: Sunday 12 April 2026 Interview date: Monday 20 April 2026 (in person in Pershore) Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised. Attached documents Location: Pershore

Salary: £39,152 - £42,839 per annum Property Standards and Enforcement Officer Permanent, 37 hours per week £39,152 - £42,839 per annum We are looking for a dedicated and experienced Property Standards and Enforcement Officer to join our expanding Private Sector Housing team. This role sits within our joint Housing service across Malvern Hills and Wychavon District Councils. You will play an integral role in improving property standards and conditions, protecting the rights of tenants and supporting landlords to meet their legal responsibilities. This role will lead on housing enforcement action including our new investigator powers and duties under the Renters’ Rights Act. You will lead investigations, carry out inspections, conduct HHSRS assessments, manage formal enforcement work and prepare legal case files. Working closely with Legal services and the wider housing service, you will make sure actions follow national legislation and council policies. The successful candidate must hold a HHSRS competency/practitioners’ qualification, will need experience working in a local housing authority or housing related field and a strong knowledge of landlord and tenant law and enforcement processes. You will need to be able to work independently in a fast-paced environment, feel confident in assessing complex situations, making evidence-based decisions and managing sensitive cases. You will also need good communication skills, the ability to influence and strong organisational skills to manage a varied caseload. Experience of partnership working, preparing legal documents, carrying out inspections and performing enforcement action will be important. About you The successful candidate will: • Hold a relevant degree in Environmental Health or equivalent or be able to demonstrate an equivalent level of relevant experience in the private sector housing field., • Hold a HHSRS competency/practitioners’ qualification., • Have at least 3 years’ experience of working within a local housing authority or housing related field or similar., • Be experienced in inspecting and licensing HMOs, investigating complaints about property conditions, assessing properties in accordance with HHSRS and carrying out inspections under the Housing Act 2004., • Have good knowledge of the Housing Act 2004 and other relevant housing legislation and understand national and local housing priorities., • Be able to prepare schedule of works, draft and serve statutory housing enforcement notices, produce witness statements legal case files to attend court and tribunals to give evidence., • Have experience of serving enforcement notices and attending Tribunals/Magistrates Court., • Have experience of serving Civil Penalties., • Have a strong customer focus and be able to adapt their behaviour to communicate with the customer in a way that suits the customer’s needs., • Good computer literacy and be able to use Microsoft programmes, such as Outlook, Word, Excel, Teams, Sharepoint., • Have the necessary skills to manage and maintain a case load and keep detailed and accurate records to ensure a clear audit trail., • Be able to undertake visits to residential premises including some unhygienic and poor physical condition/s, in rural locations and occasional working outside normal working hours., • A full driving licence and use of a car is essential. You will also need to be able to travel through the Wychavon and Malvern Hills districts. Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as: • Excellent pension scheme with employer contributions, • Agile Working, • Generous annual leave entitlement with options to purchase additional annual leave, • Committed training programme and development opportunities, • Onsite nursery with 20% staff discount, • Discounted Gym and swim membership, • Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services, • Cycle to Work scheme Closing date: Monday 6 April 2026 Interview date: Wednesday 15 April 2026 (in person in Pershore) Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised. Attached documents Location: Pershore

Clarion Housing Group is seeking a Repairs & Maintenance Support Officer to join their busy, forward-thinking team in Morden. In this role, you’ll help ensure responsive repairs, voids, and cyclical maintenance services run smoothly, efficiently, and in line with Clarion’s quality standards.

A local housing organization is seeking a Housing Officer for a 3-month contract in Sutton. This role does not require housing experience and is solely office-based, with no hybrid working options.

Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing Officer and be the face of their housing service in the community. Housing Officer - Housing / Tenancy Management Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with likely extension £22.41 per hour PAYE / £29.72 per hour Umbrella Hybrid Working - min. 3 days in office / visits, remainder at home IT equipment provided ASAP start About the Role As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies. Key Responsibilities Deliver visible, responsive estate and tenancy management services Investigate and resolve anti-social behaviour cases Conduct tenancy, property, and estate inspections Enforce tenancy and lease agreements, including legal proceedings Collaborate with internal teams and external agencies to support vulnerable residents Respond to enquiries from councillors, MPs, and resident groups Promote community engagement and environmental improvements What We're Looking For Strong knowledge of housing and ASB legislation Proven experience in social housing or a similar environment Excellent communication, problem-solving, and organisational skills Ability to work independently and collaboratively IT proficiency, including Microsoft Office and housing databases Commitment to equality, diversity, and resident empowerment Flexibility to attend meetings and make home visits outside normal hours UK Driving Licence and own vehicle is desirable but not essentialThese posts are subject to a Basic Level DBS Check. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco is recruiting for a dedicated Homelessness Prevention and Solutions Officer to join a dynamic Housing and Regeneration team. This is an exciting opportunity to make a real difference by supporting individuals and families who are homeless or at risk of homelessness. Homelessness Prevention and Solutions Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with possible extension £20.76 per hour PAYE / £27.07 per hour Umbrella - negotiable DOE Hybrid Working - 3 days per week in office, remainder remote ASAP Start IT equipment provided Key Responsibilities Work proactively with households to prevent homelessness and secure suitable housing solutions. Manage a personal caseload, creating tailored housing plans under the Homelessness Reduction Act. Provide comprehensive housing advice, including tenancy rights, financial guidance, and housing options. Liaise with landlords, housing providers, and partner agencies to negotiate solutions. Conduct home visits and deliver community-based housing surgeries. Collaborate with social services, police, and other agencies to support vulnerable applicants. What We're Looking For Strong knowledge of homelessness legislation and housing options. Experience in a busy, customer-facing environment, ideally within housing or related services. Excellent communication, negotiation, and interpersonal skills. Ability to manage caseloads, meet deadlines, and work independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Officer Hourly Rate: £28.83 Umbrella Location: Clapham/Brixton, London Job Type: Contract (Minimum 3 months with possible extension)We are seeking an experienced Housing Officer to manage a patch of approximately 500 properties located primarily in Clapham, with some in Acre Lane, Brixton. Day-to-day of the role: Manage a diverse property portfolio, including street properties and blocks without lifts, requiring the ability to climb stairs. Conduct regular site visits and inspections to ensure properties are maintained to high standards. Address and resolve anti-social behaviour (ASB) issues effectively. Provide support and guidance to residents with safeguarding, welfare needs, and mental health concerns. Work collaboratively with team members and other departments to ensure a cohesive approach to housing management. Ensure compliance with housing legislation and policies.Required Skills & Qualifications: Proven experience as a Housing Officer, particularly in managing ASB cases. Strong understanding of housing laws and tenant management. Ability to work effectively both independently and as part of a team. Excellent communication and interpersonal skills, capable of dealing sensitively with a variety of tenant issues. Must be physically capable of climbing stairs in properties without lifts. A driving licence and own vehicle are preferredTo apply for this Housing Officer position, please submit your CV detailing your relevant experience

Focused on delivering the best possible outcomes for its communities. To do this the we need employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. As the Housing Triage Officer you will be the first point of contact for residents approaching us for housing assistance, providing early intervention and advice to prevent homelessness. Your role will be to triage all initial housing presentations, determine if we are likely to owe the household a housing duty, provide tailored advice, enter applicants to the case management system, collate paperwork and documents to assist the Housing Solutions Officer to complete homeless decisions. The role will involve dealing with the Community Housing inbox, scanning paperwork onto customers files, entering notes on the case management system, responding to queries and offering advice on housing solutions either face to face, over the phone or by email. It will be the responsibility of the post holder to ensure that all performance targets are met

Adecco is pleased to be recruiting a Customer Insight Officer (Stage Two) for a large local authority's Housing division. This is an exciting role for someone with strong analytical skills, excellent communication abilities, and a passion for improving customer experience through robust complaint handling. You will take ownership of escalated stage two complaints, investigate complex issues, and work closely with services to ensure fair resolutions and meaningful learning for future service improvements. Customer Insight Officer (Stage Two) (Housing) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Fixed Term Contract - 12 months Grade 9 - £42,060 to £43,680 per annum Hybrid working available: Not fully remote, but flexibility offered. Attendance required for key meetings and occasional office days.What You'll Be Doing In this role, you will: Investigate escalated stage two complaints thoroughly, ensuring all elements are fully explored and understood. Lead on complex case management, coordinating multi-team responses and hosting case conferences where required. Provide clear, well‑written responses to residents, senior stakeholders, MPs, Councillors, and other enquirers. Identify resident vulnerabilities and ensure these are reflected in assessments and outcomes. Use the complaints management system accurately, ensuring consistent recording, tracking, and reporting. Challenge the quality or scope of investigations when necessary to ensure fairness and accuracy. Support the continuous improvement of complaints processes, templates, and reporting standards. Provide coaching, advice, and insight to colleagues across housing services. Build strong relationships with internal teams, external partners, and key stakeholders. Feed back learning from complaints to inform service changes and prevent repeated issues. Maintain excellent audit‑ready records in line with data protection and organisational policy. Escalate risks, safeguarding issues, or misconduct concerns as required. About You You'll excel in this role if you have: Experience & Knowledge Previous complaint handling experience, ideally within housing, local authority, customer service, or transferable sectors. Understanding of housing complaints processes, ombudsman codes, and relevant legislation. Knowledge of best practice in complaints handling, customer care, and service improvement. Awareness of diversity, vulnerability, and how these impact service delivery.Skills & Abilities Excellent written communication - able to explain complex issues clearly and concisely. Strong analytical skills to identify trends, patterns, and insights. Sound judgement in sensitive and complex cases. Ability to manage multiple priorities and maintain quality under pressure. Confident influencing and constructive challenge when needed. Strong customer‑focused approach with empathy, fairness, and professionalism. Ability to work collaboratively and build effective working relationships. Why Join? A meaningful role where your work directly shapes better outcomes for residents. Supportive, collaborative team culture within a respected local authority. Hybrid working-flexibility to attend the office only when needed. Opportunities to develop specialist skills in service insight, case handling, and housing complaints. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco is recruiting for three experienced and motivated Temporary Accommodation Officers to support a busy Housing & Regeneration service within a South West London local authority. This is a vital frontline position working directly with households impacted by homelessness, ensuring they are placed in safe, suitable accommodation while supporting long‑term housing solutions. If you thrive in a fast‑paced service, enjoy meaningful work, and want a role where your decisions have a direct and positive impact on people's lives, this could be the perfect opportunity. Temporary Accommodation Officer - 3 positions available! Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 36 hours per week £25.16 per hour PAYE / £32.88 per hour Umbrella ASAP Start About the Role In this crucial post, you will: Allocate and let temporary accommodation in line with statutory legislation and the Homelessness Code of Guidance. Negotiate and persuade households in temporary accommodation to consider private rented sector offers as a sustainable housing solution. Manage placements to ensure efficient use of stock and minimise the need for B&B accommodation. Complete suitability assessments under homelessness legislation. Oversee administrative processes relating to offers, refusals, and duty discharges. Carry out regular property inspections, ensuring compliance with required standards (including HHSRS). Liaise with private landlords, lettings agents, and accommodation providers to secure and maintain quality housing options. Prepare reports, case notes, and written statements for legal queries, reviews, and stakeholder enquiries. Support vulnerable households and refer them to appropriate services where necessary. Promote rehousing pathways and mobility schemes to reduce reliance on temporary accommodation. Manage tenancy documents, leasing schemes, and associated legal processes. About You We are looking for candidates who bring a strong mix of technical knowledge, practical experience, and interpersonal skills. You will ideally have: Experience in homelessness, temporary accommodation, housing allocations, or lettings. Strong negotiation skills, particularly when encouraging households to explore private rented solutions. Knowledge of Universal Credit, wider benefits, income thresholds, and how these impact affordability. Solid understanding of homelessness legislation and the statutory obligations of local authorities (e.g., Housing Act 1996, HRA 2017). Excellent verbal and written communication skills - able to engage clearly, confidently, and empathetically. Experience interacting with landlords, accommodation providers, and external agencies. Ability to work independently, assess risk, and manage competing priorities in a demanding environment. Confidence supporting vulnerable individuals and managing challenging or sensitive situations. Ability to conduct property inspections and travel between sites. Flexibility to participate in duty rota working. Previous experience in a similar role is highly beneficial. What's in it for You A rewarding role supporting households at a critical point in their lives. Opportunity to develop and expand specialist housing knowledge. A supportive and collaborative team environment. A dynamic workload where no two days are the same. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

The Supported Housing and Welfare Rights Team provide a warm, friendly and responsive service to all clients supported by Creative Support offering support and guidance to clients, staff and partner agencies on matters relating to tenancies, housing law, welfare benefits advice and budgeting. We ar

Relevant experience, knowledge, training, or professional development in areas such as mental health awareness, welfare benefits, housing support, and substance misuse. Support clients with both the practical and emotional aspects of maintaining their accommodation, liaising with external agencies a

A little more about your core tasks as a Housing & Support Officer:. Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. Have you got the passion and resilience to support and empower Transfo

Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Lincolnshire. You will meet with Residents

I genuinely look forward to going to work on a Monday how many people can say that! Alex, Housing & Support Officer. Why not be like Alex and join us as our next Housing and Support Officer and make a difference!. At Transform Housing & Support, we believe everyone should live independent and fulf

Housing and Support Officer Location:. K – £27K Dependant on Experience (for 40 hours per week) Derventio Housing Trust is at the forefront of housing and support services. If you have an understanding of homelessness, believe that people can be successful in society despite the odds being stacke

April 2026) + benefits Hours:37 hours per week (Full time) Location:Community-based role covering services across Mole Valley, Elmbridge, Runnymede and Surrey Heath (regular travel between sites required) Are you resilient, compassionate and confident working with people with complex needs? In Housi

A leading housing association in Blackburn is seeking a Support Officer to assist individuals and families overcoming homelessness and moving towards independence. This role involves delivering person-centred support, assessing needs, and engaging with multiple agencies to provide holistic care. Ide

A Local Authority Housing Provider in the West Midlands is looking for a Temporary Accommodation Officer to join their Housing team. Ideal candidates will have experience in housing or tenancy management, possess strong communication skills, and be able to deliver excellent customer service.

A recruitment agency in the United Kingdom is seeking a Sustainable Housing Support Officer to provide essential support for individuals facing housing challenges. The role involves managing a caseload, developing sustainable housing support plans, and collaborating with various agencies to facilita

A local authority in Devon is seeking a proactive Housing Triage Officer to join its Housing Options team. This is an opportunity to make a meaningful difference in the community with a supportive team environment. Key responsibilities include providing housing advice, managing complex caseloads, an

A community support organization in the UK is seeking a Support Officer / Supported Housing Assistant. The role involves delivering tailored housing support to help customers maintain their independence within supported accommodation.

As a Contract Support Officer, youll provide essential operational, administrative, and compliance support, ensuring the electrical appliance inspection programme runs smoothly and efficiently. If youre enthusiastic, organised, and ready to support vital services in your community, we want to he

A local council seeks a Tenancy Sustainment Officer to support tenants in maintaining successful tenancies. Ideal candidates will have experience in welfare benefits, strong communication skills, and a commitment to community support.

A housing support service in Liverpool is seeking an experienced Housing Officer to join their Neighbourhoods team. Candidates should have a strong background in housing management, good communication skills, and a valid UK driving licence.

A recruitment agency is seeking a Housing Officer for a full-time role based in Braintree. The ideal candidate will provide frontline support, manage cases related to homelessness prevention, and maintain records of temporary accommodation.

In this role, you'll be the first point of contact for residents, ensuring a safe, supportive, and welcoming environment. Work with a friendly and supportive team.

A leading recruitment agency is seeking an Income Officer based in the South East.

A local government council in the United Kingdom is seeking a dedicated Benefit Officer to support the community by assessing housing benefit and council tax support claims.

A leading recruitment agency is seeking a Supported Housing Officer in London. Join us to make a meaningful difference in people's lives and help them build brighter futures through supported housing. This full-time role involves providing tailored support to residents, managing tenancies, and colla