Skin Care Ambassador
1 day ago
Reading
Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with luxury rituals. We are looking for a Skin Care Ambassador ideally situated in the Berkshire region. You must be able to commute to Wokingham. This role is part-time with mixed shifts between 9am and 8pm, including 2 weekends in every 4. Key Responsibilities: • Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals., • Delivery of daily skincare workshops and treatments, with a high-quality service and product knowledge., • Build relationships with customers and team members., • Achieve monthly retail targets, lead by example, and regularly run incentives., • Promote a culture of high standards of cleanliness within the department., • Ensure stock and brand visual merchandise are well presented at all times., • Stock monitoring, rotation and ordering to achieve sell-out and targets., • Commit to ensuring treatments are delivered to the highest possible standards., • Act as an ambassador of a global brand., • Administrative duties will include maintaining a daily calendar, and monitoring and reporting., • Proficient use of Microsoft Office and other administrative tools., • Assist with customer transactions., • Maintain a high standard of hygiene within the treatment environment., • Be flexible and prepared to support business needs when required., • Support at customer and industry events when applicable. Experience and Qualifications Required: • A minimum of 1 - 2 years of experience within the Beauty/Spa/Retail industry as a therapist., • Experience working in a fast-paced environment, delivering excellent customer service and skincare knowledge., • Trained face and body therapist up to NVQ Level 3 / City & Guilds or equivalent., • Advanced electrical treatment training is preferred but not essential., • NVQ / City and Guilds Level 2 with 2 years of experience will also be considered., • Strong retail experience., • Confident with IT, including PowerPoint, Outlook, and Excel. Qualities • Loves a challenge and is passionate about skincare., • Exceptional communication and presentation skills., • Ability to engage with the end consumer., • Self-motivated and able to work independently, while enjoying being part of a team., • Adaptable to changing workloads due to the fast-moving pace of the industry and brand. Industry: Personal Care Product Manufacturing
