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• Full-time This is a new and exciting opportunity to lead two critical elements of the post-sales Customer Services offering for our global clients in the automotive R&D sector. The Customer Services Manager will oversee both the Applications Support and Service and Repairs (RMA) functions, and is responsible for ensuring an outstanding customer experience. This newly created role requires a strong customer-first mindset and a drive to embed this ethos across your teams - you are the voice of the customer. This business area is also undergoing a significant digital modernisation project, and this is your opportunity to shape new processes, champion change, and help us stand apart in the industry. • The Voice of the Customer: You will act as the internal advocate for our customers, ensuring their needs and expectations are represented in discussions on performance, product quality, and service delivery—whether dealing with direct clients or third‑party distributors., • Team Leadership: You will lead both the Applications Support and Customer Returns teams. his includes conducting regular one‑to‑ones, performance reviews, and creating a positive, high‑performing team culture., • Applications Support: When customers contact us for support, we must be on hand to provide the best service possible at a moment’s notice. Oversee a team responsible for resolving technical issues, delivering remote support (via phone, email, or screen share), managing software updates, coordinating training, and arranging repairs and maintenance, ensuring support is prompt, effective, and aligned with performance targets., • Service and Repairs (RMA): Customers return their equipment for various reasons: upgrades, annual calibration services, or for maintenance or repair, with much of the workload being generated through the Applications Support team. The team is small yet efficient and working to tight deadlines. You will lead the organisation of the work schedule, reporting on the performance, and have one eye solidly on speed, accuracy and quality of service., • Process Transformation: Drive the adoption and implementation of new digital tools such as IFS Cloud, IFS Assyst, and a planned eCommerce platform. You will play a critical role in process design, training, and ensuring seamless system integration whilst making the journey slick for our customers., • Customer Relationship Management: Maintain strong customer relationships through occasional travel for site visits, training, or strategic reviews. Gather feedback to inform continuous service improvement., • Strong interpersonal and communication skills; able to interact effectively with customers and internal teams, • Demonstrated customer‑centric approach to service delivery, • Excellent prioritisation and time management skills; able to manage high workloads in a fast‑paced environment, • Ability to motivate and develop team members, • Effective problem solver with a proactive mindset, • Professional appearance and conduct, • Willingness to travel and engage with diverse cultures and clients We are part of the AB Dynamics Group, an innovative, dynamic listed business with a friendly and supportive working environment. In addition to competitive salaries, our attractive benefits package includes a discretionary company bonus scheme, 25 days holiday (plus bank holidays), and generous company pension contributions. At AB Dynamics Group we set ourselves ambitious objectives and strive to work according to our values of customers, people, diversity, innovation, excellence and responsibility. We are committed to promoting equality of opportunity for all staff and job applicants. We do not discriminate against staff based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. #J-18808-Ljbffr

They are looking for an experienced ERP Project Manager to take ownership of their IFS Cloud implementation, ensuring the system is successfully delivered, aligned to business objectives, and fully adopted across the organisation. As ERP Project Manager, you will be responsible for leading the full

This role is focused on a market-leading Industrial AI solution designed to help organizations measure, disclose, and optimize their impact on the path to decarbonization.The solution enables customers to move beyond static sustainability reporting to operational, decision-grade intelligence embedde

This is a full-time hybrid role for an IFS Technical Consultant located in the London Area, United Kingdom, with partial remote work flexibility. The IFS Technical Consultant will be responsible for providing technical support and troubleshooting, advising customers on system optimization, and imple

IFS is seeking a talented engineer to develop innovative AI solutions that aid industrial organizations in their decarbonization journey.

A leading systems integration company in the UK is seeking a Mid-Senior level IFS Technical Consultant. Strong analytical, communication, and interpersonal skills are essential, and experience with IFS solutions is advantageous.

Ifs is seeking a senior software engineer in the United Kingdom to lead full‑stack development of scalable APIs and AI-enabled features.

Global Solution Architect | IFS Cloud | International ERP Transformation. We're looking for an experienced Global Solution Architect to lead the end-to-end design and governance of a multi-country IFS Cloud rollout. Strong IFS Cloud architecture expertise with at least one full implementation throug

Ifs is seeking a senior software engineer in the United Kingdom to lead full‑stack development of scalable APIs and AI-enabled features.

Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?.A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps

As a Business Analyst, you will lead end-to-end business analysis—including process mapping, data analysis, documentation, and training—for high-impact transformation projects.Working in a fast-paced team, you will collaborate with key stakeholders and support teams under tight deadlines to ensu

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options availa

A leading Tier 1 Investment Bank is seeking an experienced Business Analyst Lead to support a major transformation programme.The successful candidate will facilitate workshops, document processes, and ensure strong stakeholder communication.Expertise in financial services and analytical skills are e

Complii is seeking a Technology Business Analyst to bridge gaps between stakeholders, customers, and technology teams, defining requirements and ensuring clear delivery outcomes.From day one, you will gather and define requirements for our growing portfolio of projects, focusing on the customer port

Join Kainos and Shape the Future.At Kainos, we’re problem solvers, innovators, and collaborators – driven by a shared mission to create real impact.Whether we’re transforming digital services for millions, delivering cutting‑edge Workday solutions, or pushing the boundaries of technology, we

Location: Hybrid - Monthly travel required.We are seeking an SC-eligible Business Analyst with experience in the Public Sector to join our team.In this role, you will work closely with stakeholders to identify business needs, analyse processes, and recommend solutions to improve efficiency and effec

P3M Recruitment is recruiting for a Senior Business Analyst Consultant for a market-leading IT Project Management Services provider.The role is permanent with hybrid working; on-site client locations are required, with regional travel.You will lead IT and digital projects, gather requirements, run w

This range is provided by Barclay Simpson.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Barclay Simpson.I recruit leading Information Security, IT Risk & Resilience contractors.We are seeking an individual wi

Business Analyst – Customer Experience.This permanent, full-time position (37 hours per week, Monday – Friday) is based in West Yorkshire with hybrid working (1-2 days in the office per week; Bradford then relocating to Leeds Summer 2026).West Yorkshire / Hybrid Working (1-2 days in the office a

Senior Business Analyst – Change & Transformation – Leading UK Asset Manager.Miryco Consultants is seeking an experienced Senior Business Analyst to join the Change & Transformation function within a leading UK asset management firm.You will lead complex business analysis activities, shape targe

A leading technology partner is seeking a Business Systems Analyst to enhance digital wealth management solutions.This role involves delivering high-quality analysis, understanding UK wealth management processes, and working collaboratively across teams in a hybrid environment.The ideal candidate wi

Integration Finance Business Analyst.We need a team member to help support our ever growing environment.This includes getting and documenting the requirements, all the way through to building testing and supporting the solution.We need someone that is passionate about helping support our team and bu

Our client is a world‑leading software company with an established Insurance division and products.They are looking for a Business Analyst to join their Implementation team.This person will gather and translate client requirements while working on Integration/Software related projects.The role req

Senior Consultant Business Analyst (SC Cleared Only).We are looking for an experienced Senior Consultant Business Analyst, SC cleared, to join our team at Herd Consulting.You will provide high‑impact, pragmatic analysis to an evolving set of clients across government, local authorities, higher edu

A leading consulting firm in the United Kingdom is seeking an experienced FX Options Technical Business Analyst to enhance front-office FX Options systems.The ideal candidate has over 5 years of experience in FX Options or derivatives, with strong analytical and technical skills in Python, C++/Java,

Technical Business Analyst (Data) – Contract.York / Hybrid (1 day per week on site).WRK digital is excited to partner with a well-known and trusted UK organisation who are undergoing a significant data transformation, having implemented a modern, intelligent data platform built on AWS.As part of t

Full time/Permanent / hybrid working.Salary to £65,000 pa + bonus/benefits.We are seeking an experienced CRM focused Business Analyst to join a technology team within a large UK organisation.You will work closely with Product Owners, engineers, testers, UX specialists and business stakeholders to t

Direct message the job poster from Swi-tch.Business Systems Support Analyst (Dynamics NAV).Well-established global organisation looking for a hands‑on support analyst to own BAU support for Microsoft Dynamics NAV (Navision) or Business Central and keep the system running smoothly.What You’ll Do

HP is offering a 13-month Placement Year - Business Analyst Intern in the Strategy & Planning team.You will bridge raw data to readable insights, analyze sales information, and present findings to sales managers and senior leadership.The role provides broad exposure across teams and an opportunity t

A leading financial services company in the UK is looking for a Business Analyst to drive impactful solutions.The candidate will have proven experience in Financial Services, particularly in pensions.Key responsibilities include leading analysis, collaborating with stakeholders, and mentoring teams.

Technical Business Analyst - Security - London (Hybrid).An excellent opportunity to join a financial services business and work as part of their technical team, working specifically with their Security Projects team to deliver a variety of cloud security implementations.Initially the role will be fo

We’re looking for a detail-oriented Business Systems Analyst to help shape and optimise the technology that powers our venues.Working at the intersection of business and IT, you’ll lead projects and improve systems that support outstanding experiences for both our teams and members.Business Anal

This range is provided by Langham Recruitment.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Langham Recruitment.Permanent and Contract Recruiter - Connecting Top Talent.Technical Salesforce Business Analyst |

A global organisation in the UK is seeking a Business Systems Support Analyst to provide hands-on support for Microsoft Dynamics NAV (Navision) and Business Central.This full-time position involves resolving helpdesk tickets, troubleshooting issues, and supporting finance and operational users.The i

Business Systems Analyst – SS&C Technologies.Locations: London, Lichfield, Stirling, Essex, Bristol | Hybrid.We are a leading technology partner specialising in digital wealth management solutions for the UK financial services sector.Our mission is to empower wealth management firms, investment pl

BrightBox Group is seeking an SC-eligible Business Analyst to join a public sector programme.The role is hybrid with monthly travel, starting ASAP, and ends 31 March 2027.You will gather requirements, model processes, develop specs, run workshops, and support testing and implementation of new system

Trainee Business Analyst programme in the West Midlands, UK.This contract position targets individuals with no prior experience, providing a clear training path and dedicated support to become job-ready.The programme includes official BCS certifications and hands-on training in SQL, Power BI, and Sc

Westinghouse Electric Company – Westlakes.As a Operations Process Engineer you will be responsible for leading the successful delivery of all Process Engineering requirements across either a single large and complex project or multiple medium-sized projects.This includes ensuring technical excelle

Let us tell you about all the great reasons to join us here at Yorkshire Water:.We offer a competitive salary, depending on experience (Up to £70,000).Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).Attractive pension scheme (up to 12% company contribution

United Kingdom -England -West Midlands -Warwickshire -Warwick.Looking to start a career in Business Analysis?.We are offering a structured pathway into Business Analysis, designed to help you enter the industry with no prior experience.This opportunity includes training, support, and access to our s

Business Application Support Analyst.As our Business Applications Support Analyst, you will be responsible for maintaining and supporting a range of business applications from small, bespoke solutions to large cross‑function applications.You will support and maintain the integrations between appli

Business/Systems Analyst – EU Payroll IT wanted for rolling contract based in Dunton, Essex.Business/Systems Analyst – EU Payroll IT The EU Payroll IT team is responsible for the systems and processes supporting payroll operations across Spain, Belgium and the UK, with additional light touch sup

Get AI-powered advice on this job and more exclusive features.Join our high performing team and enjoy a competitive salary, pension scheme, and benefits – plus an extra day off to celebrate your birthday!.The Business Analyst will lead analysis activities to design and deliver effective solutions

Lead Business Analyst – Tier 1 Investment Bank.A leading Tier 1 Investment Bank is seeking an experienced Business Analyst Lead to support a major transformation programme.This high‑visibility role requires strong facilitation, stakeholder management, and analytical skills.The successful candida

Lead Business Analyst to operate across complex problem spaces and multiple client programs.You will lead business analysis, own key stakeholder relationships, and ensure proposed solutions align with business and strategic needs.The ideal candidate will have extensive business analysis experience,

A leading consulting firm is seeking a Senior Consultant Business Analyst to drive impactful analysis for clients.You will engage in hybrid work, fostering relationships and delivering business analysis across various projects.The ideal candidate excels in collaboration, communication, and analytica

A global consultancy is seeking a highly experienced Endur Business Analyst/Developer/Consultant to support major energy trading and risk management programmes.The ideal candidate will have over 5 years of hands-on experience with Endur and a deep understanding of energy trading and ETRM workflows.T

A reputable UK organization is seeking a Technical Business Analyst to support a significant data transformation project.This role involves gathering and analyzing complex data requirements, documenting business processes, and translating these into technical specifications.The ideal candidate shoul