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Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving £28000.00 per annum Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Key Responsibilities: Marketing Strategy – Liaises with client to discuss product/service to be marketed, defines target group and assesses the suitability of various media, conceives advertising campaign to impart the desired product image in an effective and economical way, including planning which media to use, such as print, television, radio or online advertising. Business Management Financial Planing – Reviews and revises campaign in light of sales figures, surveys, etc. Customer Outreach & Promotion – Stays abreast of changes in media, readership or viewing figures and advertising rates.

U9 a new high-end karaoke lounge bar opening in Leicester Square. Part of a vibrant hospitality group with four restaurants in the Heart of London. U9 will be serving authentic pan Asian cuisine, clarified cocktails, house-made cordials and syrups, delicate airs, and carbonated creations — all crafted with a zero-waste mindset that reimagines used ingredients, echoing the resourcefulness essential in space travel. Key Responsibilities Content Creation: Produce eye-catching, engaging content (photos, videos, graphics) for all social channels – Instagram, TikTok, Facebook, Xiaohongshu, and more. Video & Voiceovers: Be comfortable doing voiceovers for Reels, TikToks, and other short-form content. Social Media Management: Help schedule posts, track performance, and interact with our online community. Trend Spotting: Keep on top of social media trends and adapt them creatively for our venues. Event Coverage: Capture and share content from restaurant events, menu launches, and special promotions. Must-Have Skills Ability to create and edit engaging social media content (video, images, captions). Confident using platforms like Instagram, TikTok, and Facebook. Comfortable with on-camera presence and voiceovers. Bonus skills Fluent in both Chinese and English (spoken and written). Basic editing skills (CapCut, Canva, Photoshop, Lightroom, or similar). Understanding of hospitality, food, and lifestyle content. Key Attributes Creative eye for visuals and storytelling. Can-do attitude, willing to experiment and learn. Strong organisational skills with attention to detail. Passion for food, drink, and hospitality culture. What We Offer Competitive salary (£28,000 – £32,000) 28 days holiday, including Bank Holidays Ongoing training and development Free team meals & birthday dinner on us 50% off in all our restaurants Generous Refer a Friend incentives Job Type: Full-time Location: Chinatown, London

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.

Duties and Responsibilities: 1. Design visual content such as logos, brochures, flyers, and social media graphics., 2. Create marketing materials for both digital and print platforms., 3. Collaborate with the marketing and content teams to develop creative concepts., 4. Edit and enhance images for use in various campaigns., 5. Ensure all designs follow the company’s branding guidelines., 6. Prepare and deliver final design files in appropriate formats., 7. Use design tools like Adobe Photoshop, Illustrator, InDesign, and Canva., 8. Manage multiple design projects while meeting tight deadlines., 9. Revise designs based on feedback from managers or clients., 10. Stay up to date with the latest design trends and software updates.

This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times

About the Role: We are a UK-based entertainment company specializing in the production of large-scale concerts, particularly for Chinese artists and audiences. We are seeking a dynamic and bilingual Press Officer to lead media communications and public relations for our concerts and touring projects. The ideal candidate will be fluent in both Mandarin and English, with a passion for music, storytelling, and cross-cultural engagement. Key Responsibilities: Write and edit press releases, artist features, media kits, and performance-related articles in both English and Mandarin. Coordinate with Chinese and UK-based media outlets to secure press coverage, interviews, and event promotion. Manage the company’s public image across social media platforms (e.g., Weibo, WeChat, Xiaohongshu). Conduct research on trends in the live entertainment industry and develop strategic PR plans. Produce written content for various formats, including print publications, web copy, promotional video scripts, and tour brochures. Accompany artists and teams on international tours to provide on-site media support and content collection. Liaise with artists’ representatives, media agencies, production partners, and sponsors to ensure clear and consistent messaging. Who We’re Looking For: Skills & Qualifications: Native-level proficiency in Mandarin Chinese and English (both written and spoken). Excellent writing and editorial skills with the ability to tailor tone for media, promotional, and social formats. Strong interpersonal and communication skills; able to coordinate with diverse stakeholders across time zones and cultures. Deep familiarity with Chinese pop culture and the entertainment industry is highly desirable. Proficiency in social media management tools and digital publishing platforms. Experience: 1–3 years of experience in media, public relations, communications, journalism, or entertainment marketing. Prior experience working in live entertainment, concerts, or touring productions is a plus. Understanding of both UK and Chinese media environments and audience engagement strategies. Education: Bachelor’s degree in Communications, Journalism, Media, PR, or related fields. Candidates with strong portfolios or proven industry experience may be considered without formal qualifications.

Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:

Company Overview: NEW HOME NEST LIMITED is a fast-growing London-based property service company, dedicated to helping international clients—particularly overseas students and young professionals—find quality rental accommodation in the UK. We specialize in offering reliable, transparent, and personalized rental solutions across Greater London. With our expanding client base and growing network of property partners, we are seeking a talented Public Relations professional to help shape and enhance our brand presence, manage external communications, and build meaningful relationships with media, clients, and stakeholders. Key Responsibilities: Develop and execute targeted public relations strategies to strengthen the company’s brand presence in the competitive UK rental market, with a focus on international tenants and culturally diverse audiences. Build and manage relationships with media outlets, journalists, and influencers; coordinate interviews, draft press releases, and ensure timely dissemination of accurate public statements. Plan and support community engagement initiatives to build trust and visibility among international students, university societies, and real estate service partners. Monitor public perception across social media, online forums, and review platforms; respond to inquiries and feedback in alignment with the company’s brand and communication policy. Collaborate with marketing, sales, and operations teams to maintain consistent messaging across all communication channels and ensure alignment with broader business goals. We Offer: Competitive salary within the range of £39,000 – £44,000 per annum An inclusive and multicultural working environment Opportunities for career development in a growing property service company Involvement in high-impact communications initiatives that influence public image and customer engagement A central London office location with convenient access to transportation and amenities

Avenida Salon – Nail Technician Rules & Expectations To ensure a consistent, safe, and professional experience for our clients and team, all nail technicians must follow the rules below: 1. Professional Standards Maintain a high level of hygiene and cleanliness at all times. Follow all health and safety regulations, including proper sanitation of tools after each client. Wear appropriate attire that reflects the salon’s professional image. Arrive on time and be prepared for all appointments. 2. Client Care Greet clients warmly and provide a relaxing, attentive experience. Conduct proper consultations before treatments. Respect clients’ privacy and maintain confidentiality. Address concerns or complaints calmly and professionally. 3. Hygiene & Safety Use only approved, high-quality products and tools. Dispose of single-use items properly. Wash hands before and after each service. Report any injuries, infections, or contraindications immediately. 4. Work Conduct Keep your workspace clean, tidy, and well-stocked. Do not eat, use mobile phones, or engage in personal conversations during client services. Refrain from gossip or negative talk in the salon. No unauthorized services or sales are allowed. 5. Bookings & Payments Follow salon booking procedures (whether using a shared system or your own, if renting a space). Notify management promptly of any cancellations or schedule changes. If renting, rent must be paid in full and on time as agreed. 6. Team Spirit Support and respect fellow team members. Share common areas (reception, restroom, break room) responsibly. Contribute to a positive and uplifting salon environment. 7. Continuing Development Stay updated on current trends and techniques in nail care. Attend training sessions when provided or requested by the salon.

Key Responsibilities: Clinical Duties: Evaluate patients through physical exams, medical history reviews, and diagnostic imaging (X-rays, MRIs, CT scans). Diagnose musculoskeletal conditions such as fractures, arthritis, sports injuries, spinal disorders, and congenital deformities. Develop and implement personalized treatment plans, including surgical and non-surgical options (medication, physical therapy, bracing). Perform surgical procedures such as joint replacements (hip, knee, shoulder), arthroscopy, fracture repair, spinal fusion, and ligament reconstruction. Provide post-operative care, including wound management, rehabilitation guidance, and pain control. Collaborate with physical therapists, radiologists, and other specialists for comprehensive patient care. Administrative & Professional Duties: Maintain accurate and detailed medical records. Stay updated with advancements in orthopaedic surgery through continuing education and research. Adhere to hospital policies, safety protocols, and regulatory standards (e.g., HIPAA, OSHA). Participate in departmental meetings, peer reviews, and quality improvement initiatives. Supervise and mentor medical students, residents, and fellows (in academic settings). Qualifications & Requirements: Education: Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree. Completion of an accredited Orthopaedic Surgery residency program. Fellowship training in a subspecialty (e.g., sports medicine, spine surgery, trauma) is preferred but not mandatory. Skills & Competencies: Strong surgical skills and precision. Excellent diagnostic and decision-making abilities. Strong communication and patient education skills. Ability to work under pressure in emergency situations. Proficiency in minimally invasive and robotic-assisted techniques (preferred).