Insurance agent jobs in TiptonCreate job alerts

Customer Retention SpecialistSalary: £27,476.80 rising to £28,516.80 on successful completion of probationLocation: 210–222 Hagley Road West, Oldbury, B68 0NPAbout Care ClubCare Club is Rightio's membership programme, providing customers with ongoing coverage across plumbing, gas, electrics, locks, and internal drainage. Our team is built on collaboration and collective ownership of the member experience. Every agent plays an active role from the moment someone joins right through to renewal and beyond.This isn't a call centre role. It's a specialist position where retention expertise sits at the centre, but you'll also manage claims, coordinate engineers, handle enquiries, and identify growth opportunities. That 360° ownership is what makes Care Club different, and it's what makes the work rewarding.Why We're RecruitingWe're growing. Care Club membership is expanding and we need someone who can bring real retention instinct to the team while also being comfortable in the full breadth of the role.The Role at a GlanceDepartment: Care ClubLocation: Oldbury, B68 0NPSalary: £27,476.80, rising to £28,516.80 on completion of probationReportingTo: Care Club ManagerCoverageAreas: Plumbing · Gas · Electrics · Locks · Internal DrainageWhat the Role Actually InvolvesRetention: your primary focus\n\n • Proactively contact members at risk of cancellation and turn those conversations around\n, • Handle renewals, lapsed accounts, and cancellation requests with empathy and commercial skill\n, • Identify patterns in member dissatisfaction and feed insight back to the manager\n, • Build lasting relationships that make members feel valued\nClaims Management\n\n, • Handle First Notification of Loss (FNOL) and manage claims through to resolution\n, • Assess eligibility across coverage areas\n, • Coordinate with approved engineers and contractors to get jobs completed efficiently\n, • Keep members informed at every stage\nMember Enquiries & Onboarding\n\n, • Handle inbound calls, emails, and web chats from existing and prospective members\n, • Welcome new members and set expectations clearly\n, • Process plan upgrades, amendments, and payments accurately\nUpsell & Plan Promotion\n\n, • Identify opportunities to upgrade members to higher-tier plans\n, • Present the value of Care Club to customers following Rightio breakdown jobs\n, • Support the team's targets through a consultative sales approach\nAdmin & Systems\n\n, • Maintain accurate, up-to-date member records across CRM and internal platforms\n, • Log all interactions, claims, and outcomes consistently\nAbout YouEssential\n\n, • Demonstrable retention experience — you've had difficult cancellation conversations and won them\n, • Background in customer service, membership, insurance, or a subscription-based environment\n, • Confident communicator across phone, email, and digital channels\n, • Strong organisational skills and ability to manage multiple member situations\n, • Empathetic and calm under pressure, especially when customers are frustrated\n, • Commercially aware — you understand what keeps a business healthy and a customer loyal\n, • Comfortable with CRM systems and digital tools\n, • Track record of hitting retention KPIs or renewal targets\nDesirable\n\n, • Experience in home maintenance, insurance, or property services\n, • Familiarity with claims processes or contractor coordination\n, • Experience working in a small team where you wear multiple hats\nWhat We Offer\n\n, • Competitive salary with a clear probation milestone increase\n, • A small team where your contribution is visible and valued\n, • Training across all coverage areas\n, • Opportunity to shape how Care Club grows\n, • The chance to make a real difference to customers\nOur ValuesReassuring · Reliable · Responsible · Robust · RespectfulYou may have experience of the following: Retention Officer, Customer Success Specialist, Membership Specialist, Claims Handler, Customer Service Specialist, Account Retention Specialist, Membership Administrator, Customer Care Specialist, Member Services Officer, Churn Prevention Specialist

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations. Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary. We’re seeking a talented individual to join our US/UK Private Client Tax team in London, where we are looking for a Private Client US / UK Tax Associate wh0 is responsible for preparation of US & UK tax returns. As a Private Client US / UK Tax Associate, your responsibilities will include among others: • Preparation of US & UK tax returns for a diverse portfolio of clients, • Training and mentoring 1st year associates, • Assisting Managers with tax planning and advisory services to private clients, addressing their unique tax situation., • Maintain and build strong client relationships through exceptional service and communication., • Stay updated on tax legislation changes in both the US and the UK, • Lending support to the Management team in continuing to build the US/UK tax team To be successful in this role, you should: • Relevant experience gained within a professional services firm., • Sound knowledge of private client tax issues with particular experience of advising US clients and non domiciled individuals, • In-depth knowledge of US and UK individual tax laws and regulations, • Demonstrable experience of managing complex compliance issues., • Good communication skills and ability to work in a team Professional Qualifications and Education • US Enrolled agent (EA) (or studying towards), • ATT (or studying towards) As a colleague here at S&W you will have access to benefits that include: • Competitive salary, • Private medical insurance, • Life assurance, • Pension contribution, • Hybrid working model (role dependent), • Generous holiday package, • Option to purchase additional holiday, • Shared parental leave, • Fully funded training towards professional qualifications, • Cycle to work scheme, • Season ticket loan, • Eye care support We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-speaking clients. In this pivotal role, you will ensure customer satisfaction and build lasting relationships, all while enjoying the benefits of remote work. • Deliver outstanding customer support in Danish through phone, email, and chat communications., • Handle customer inquiries and resolve issues efficiently, maintaining a high level of service quality., • Accurately document customer interactions and maintain up-to-date records in our CRM system., • Gather and analyze customer feedback to contribute to the improvement of our services., • Collaborate with team members to share insights and enhance customer service processes., • Stay updated on product offerings, services, and industry trends to ensure effective customer assistance., • Fluency in Danish (both written and spoken) is required; proficiency in English is a plus., • Previous experience in customer service or a related role is preferred but not mandatory., • Strong communication skills and a customer-centric approach., • Ability to manage multiple tasks and prioritize responsibilities in a remote environment., • Familiarity with CRM systems and digital communication tools., • Proactive problem-solving skills and a commitment to providing excellent customer experiences., • A self-motivated individual who can work independently while also being a collaborative team player., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market. This role is part of our Estate Agency (EA) business, where our partners are at the heart of everything we do, and we’re dedicated to helping them thrive in an increasingly competitive market. You’ll be taking care of a diverse customer base made up of various corporate branches we partner with. Your goal will be to achieve activity, growth, retention, and partner satisfaction targets. You’ll accomplish this by understanding their needs, recommending tailored solutions, and providing outstanding value through market insight and data. Package - £32,000-£35,000, £7,500 OTE (uncapped & guaranteed for the first 4 months) What you'll do: • Proactively reach out to an existing partner base of around 180 accounts across the territory., • Understand the needs of our estate agent partners, identify growth opportunities, and present tailored solutions through phone and video calls (MS Teams)., • Interpret and share partners’ performance data through engaging storytelling to add value and demonstrate ROI., • Meet weekly KPIs and performance metrics that align with business goals, including telephone and virtual meetings, quarterly contact rate, revenue, and retention., • Introduce new Rightmove initiatives and business campaigns to our partners., • Identify and conduct relevant product and service training with partners to strengthen our relationships., • Be the go-to person for answering partner queries, resolving issues, and providing effective solutions., • Keep all information updated in relevant databases and ensure CRMs are maintained accurately., • Collaborate with internal teams to build strong relationships and deliver the best outcomes for our partners., • Regularly share insights with colleagues and key internal stakeholders to enhance our service and product offerings., • Plan and prepare for your partner base, including weekly priorities, retention strategies, and growth opportunities. You are someone who: • Consistently exceeds B2B sales targets and business KPIs., • Has a positive “can-do” attitude and a growth-oriented mindset., • Thrives in and contributes to a dynamic and hardworking team environment., • Effectively manages partner expectations and delivers exceptional service., • Shows tenacity, resilience, and flexibility in all situations., • Takes ownership and accountability for your account base and actions., • Exhibits a growth mindset and a willingness to learn, develop, and embrace feedback., • Excellent verbal and written communication skills., • Demonstrates strong planning and organisational abilities. Salary range £30,000 - £35,000 GBP Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: • We create value…by delivering results and building trust with partners and consumers., • We think bigger…by acting with curiosity and setting bold aspirations., • We care deeply…by being real, having fun, and valuing diversity., • We move together…by being one team - internally collaborative, externally competitive., • We make a difference…by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right! If all of this has caught your eye, you may well be a Rightmover in the making...... People are the foundation of Rightmove - We’ll help you build a career on it. What we offer • Cash plan for dental, optical and physio treatments., • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan., • 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes., • Contributory stakeholder pension., • Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life., • Competitive compensation package., • Paid leave for maternity, paternity, adoption & fertility., • Travel Loans, Bike to Work scheme, Rental Deposit Loan., • Charitable contributions through Payroll Giving and donation matching., • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more., • We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our , which explains how we handle and protect your personal information during the recruitment process.

Are you a construction engineer aka section engineer/sub agent/agent/package manager/project manager (jeez they have lots of names don’t they!)? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: Connects us with meaningful relationships Inspires us to develop ourselves to become better humans Empowers us to pursue our own learning adventures 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation, 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: • Understanding what the real problems of projects are, • Implementing the best solutions to those problems, • Developing scalable best practices, tools and technology More specifically you will be part of our Project Planning Discipline Team who are industry leaders in the planning of complex construction projects. Your initial leader will be one of our planning discipline directors. Your top 3 objectives: 1. To make construction projects deliver to near perfection, 2. To create scalable and repeatable solutions to common problems, 3. To develop yourself and everyone around you Your top 5 responsibilities: 1. Own the plan: Own the project plan for one or more projects and ensure that the project is working to it effectively. Ensure delays are mitigated and managed commercially., 2. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are!, 3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively., 4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved., 5. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well. (even if you are junior you can help your leader develop too!) Your Capabilities: We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) • Mastery: Construction engineering background with at least 2+ years of experience on construction projects, • Communication: Proficient communicator in written and verbal English, • Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them, • Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Decent Excel skills and a strong interest in data, experience in project planning both software and principles, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams or teams of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-house coaching sessions, • Discretionary bonus scheme for all team members The Life-Changing Stuff • Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected., • Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists., • Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded., • Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us. Application We get thousands of applications so please write us a letter as part of your application explaining: Why do you want to join us? What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty. • Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat., • Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns., • Maintain accurate and organized records of customer interactions in our CRM system., • Gather and analyze customer feedback to identify opportunities for improving service quality., • Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience., • Stay current with product information, services, and industry trends to effectively assist customers., • Fluency in Swedish is required, with strong English language skills being an advantage., • Prior experience in a customer service or support role is preferred., • Exceptional communication and interpersonal skills with a dedication to customer satisfaction., • Ability to prioritize tasks and manage time effectively in a remote work environment., • Proficient in using CRM software and online communication tools., • Proactive and solution-oriented approach to problem-solving and customer interaction., • A self-motivated team player capable of working independently while contributing to team success., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You'll be joining Crimson, one of Spotted Zebra's AI Augmented Delivery (AAD) Crews - a lean team made up of a Product Manager and two Product Engineers. This is a role for someone who genuinely lives and breathes building for end users. You'll partner directly with your PM to shape and define what gets built, bringing your own product intuition to every conversation, and then go away and execute - owning the build out largely solo, with the support of your crew and subject matter experts in Data Science and Design, and seeing it all the way through to production. No long hand-off chains, no waiting on others to unblock you. Just ownership, momentum, and shipping things that matter. Key responsibilities: • Partnering closely with your Product Manager to define, scope, and prioritise features - bringing your own product thinking to the table, not just taking a ticket and running with it, • Owning features end to end, from architecture decisions through to production, across the full stack (front end, back end, and everything in between), • Leveraging AI tooling throughout your workflow to move fast, bridge skill gaps, and operate effectively within a lean crew, • Writing and maintaining clean, well-considered TypeScript across both frontend (React) and backend (NestJS), with GraphQL APIs connecting the two, • Collaborating with subject matter experts - including a Staff Engineers, Engineering Managers, Designers, Data Science, QA, and DevOps - on an ad hoc basis as your work demands, • Contributing to a delivery culture that values speed, ownership, and continuous improvement over bureaucracy and hand-offs Requirements • Proven experience as a full stack engineer with strong proficiency in TypeScript and React, • A product-oriented mindset - you care about the why behind what you're building, not just the how, • Demonstrable experience taking features from concept to production independently, • Comfort using AI tools (e.g. Cursor, Copilot, Claude) as a genuine part of your engineering workflow - not just experimenting, but integrating them meaningfully, • Strong communication skills and the ability to self-manage within a small, high-trust team, • Experience working in a startup or early-stage environment, • Experience working in a B2B SaaS environment, • Enthusiasm for helping shape how AI-augmented delivery teams actually work in practice - we're building this model as we go, and your input will matter, • Familiarity with our broader tech stack, including NestJS, PostgreSQL, Redis, RabbitMQ, GraphQL, Apollo, or similar technologies, • Experience in HR tech Benefits 🤝 Meaningful share options 🏥 Health insurance 💰 Enhanced pension 🍼 Nursery salary sacrifice scheme 🏖️ 25 days holiday 🏠 Remote-first 💻 Work from home budget 🧠 L&D budget 🦷 Dental cover 👀 Eyes care support 🏢 Co-working space 🧘 Wellbeing allowance ✈️ Travel insurance 🚗 Electric car scheme At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. 🦓 Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Are you a bit tired of the standard old-fashioned way of doing things in the construction industry? Are you a construction engineer aka section engineer/sub agent/agent/package manager/project manager (jeez they have lots of names don’t they!)? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: · Connects us with meaningful relationships · Inspires us to develop ourselves to become better humans · Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation, 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. _ The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: · Understanding what the real problems of projects are · Implementing the best solutions to those problems · Developing scalable best practices, tools and technology More specifically you will be part of our Project Planning Discipline Team who are industry leaders in the planning of complex construction projects. Your initial leader will be one of our planning discipline directors. Your top 3 objectives 1. To make construction projects deliver to near perfection, 2. To create scalable and repeatable solutions to common problems, 3. To develop yourself and everyone around you Your top 5 responsibilities 1. Own the plan: Own the project plan for one or more projects and ensure that the project is working to it effectively. Ensure delays are mitigated and managed commercially, 2. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are!, 3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively, 4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 5. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well. (even if you are junior you can help your leader develop too!) Your Capabilities We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) · Mastery: Construction engineering background with at least 2+ years of experience on construction projects · Communication: Proficient communicator in written and verbal English · Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them · Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) · Mastery: Decent Excel skills and a strong interest in data, experience in project planning both software and principles · Communication: The charisma, influence and presence to get construction people to do new things and take the best approach · Leadership: A proven leader/coach/developer of teams or teams of teams · Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: · You want an easy, chilled-out role without much challenge · You like to be the smartest person in the room · You don’t like continuously receiving honest candid feedback · You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff · Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected. · Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists. · Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded. · Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: · Why do you want to join us? · What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat., • Maintain, update, and manage customer information and interactions in our CRM system efficiently., • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience., • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement., • Collaborate with the team to cultivate a supportive and high-performing remote work environment., • Stay informed about our products, services, and industry developments to deliver accurate information to customers., • Native or near-native fluency in Dutch (both verbal and written); English proficiency is advantageous., • Experience in a customer service role or a related field is desirable., • Exceptional communication and problem-solving skills, with a focus on enhancing customer satisfaction., • Ability to work independently and manage multiple tasks in a remote work setting., • Familiarity with CRM systems and digital communication platforms., • Enthusiastic, proactive, and adaptable to a fast-paced environment., • A collaborative mindset with a willingness to contribute positively to the team dynamic., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work. • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat., • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service., • Document interactions and maintain detailed records in our CRM system for effective follow-up., • Collect customer feedback to inform continuous improvement initiatives., • Collaborate with colleagues to share insights and enhance the overall customer experience., • Stay informed about products, services, and industry trends to assist customers effectively., • Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial., • Previous experience in customer service or related fields is preferred., • Excellent communication skills and a strong focus on customer satisfaction., • Ability to manage multiple responsibilities and prioritize effectively in a remote work environment., • Familiarity with CRM systems and online communication tools., • Proactive attitude towards problem-solving and finding solutions for customers., • A self-starter with the ability to work independently while contributing positively to the team., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. As our Integration Solutions Consultant, you're the technical integration expert our enterprise customers rely on to connect Spotted Zebra seamlessy into the systems they already run on. You join implementations when the conversation turns technical - ATS, Workday and other HRIS, SSO, Outlook and Microsoft 365, data flows and field mapping - and you make integrations work. You won't own the whole implementation (our Implementation Managers and Skills Science Solutions Consultants lead that), and you won't be hands-on building every integration - we have a dedicated Product Integration Engineering team for that. You are the customer-facing front of that team: the person who scopes what's possible, designs how data should flow, and gives customers clear, credible answers on technical feasibility, then works tightly with our engineers to deliver it. If you love untangling enterprise tech stacks, can hold your own with TA Leaders, Recruiters and IT architects alike, and want to shape how a fast-evolving product plugs into the world's biggest employers - this one's for you. Key responsibilities: • Act as the technical integration expert across enterprise implementations, joining solution and discovery conversations when they turn to ATS, Workday/HRIS, SSO, Outlook/Microsoft 365, data flows, field mapping and integration options, • Lead integration discovery - understanding the customer's tech stack, map their requirements to Spotted Zebra's integration capabilities, and translate business goals into a workable technical design, • Design and document field mappings, data flows and integration approaches, including the source of truth between systems such as Workday and Spotted Zebra, and what is standard versus bespoke, • Scope and confirm technical feasibility - what's available today versus on the roadmap - giving customers honest, credible answers and escalating to the Product Delivery Manager and Product only by exception, • Support pre-sales as the integration expert - joining sales conversations with prospects to assess feasibility, answer technical questions, scope requirements, and contribute to RFPs and security questionnaires so deals are set up to succeed at implementation, • Act as the customer-facing front of our Product Integration Engineering team - translating customer requirements into clear integration specs, working primarily with that team's Product Manager (and directly with engineers when needed) to get integrations built, and keeping the customer informed throughout, • Own the integration workstream alongside the Implementation Manager - spotting risks early, coordinating with Product Integration Engineering, troubleshooting issues, and keeping delivery on track to go-live, • Partner with the Skills Science Solutions Consultant on what assessment and AI Interview evidence is appropriate to share back into the ATS, and with the Product Delivery Manager on feasibility and customer-specific product work, • Support phased approaches - enabling customers to go live without a full integration and add ATS/Workday integration later, • Build repeatable integration playbooks, templates and documentation, and feed integration insights back to Product and Engineering to make delivery more scalable, • Provide input to information security, SSO/identity and supplier onboarding conversations as needed, • Help shape the integration roadmap - channelling customer needs, recurring requirements and field insights to the Product Integration Engineering team's Product Manager to inform priorities and influence what we build next Requirements • Hands-on experience designing and delivering integrations between SaaS products and enterprise systems including Workday, SuccessFactors and Oracle, • Strong working understanding of integration methods and concepts - APIs, webhooks, data/field mapping, ETL, SSO/SAML and common HR data flows, • Customer-facing confidence - able to lead technical discovery with both senior business stakeholders and technical/IT teams, and explain complex integration topics in plain language, • Comfortable navigating ambiguity in a fast-evolving product, with the judgement to know what's standard, what's bespoke, and when to escalate, • Experience supporting sales cycles and pre-sales as a technical or solutions expert - comfortable being the integration authority in front of prospects, not just delivering after the deal is signed, • Experience contributing to RFPs, security questionnaires and technical proposals - comfortable with the written and compliance side of enterprise deals, • Strong organisational skills, able to run multiple integration workstreams across concurrent enterprise implementations, • A genuine startup mindset - adaptable, resilient, resourceful, and comfortable delivering something that's still evolving, • Familiarity with SSO/identity (SAML, OIDC), Microsoft 365/Outlook integration, and middleware/iPaaS tools (e.g. Kombo/Merge), • Data literacy or light scripting (JSON, SQL, Postman) to validate and troubleshoot integrations, • Exposure to AI governance, information security processes, or supplier onboarding requirements, • Willingness to travel occasionally for client visits, including potential international travel Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail is required for well-established insurance company. SALARY: £25,000 per annum LOCATION: Remote / Working from Home - candidates MUST be UK based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Working as the Customer Service Adviser / Sales Support Agent you will be professional, people-focused and will join a fully remote team. This is a phone-based role, speaking directly with: • New prospects: Helping them understand the products and find the right insurance cover for their needs, • Existing customers: Assisting with queries about policies, helping with changes, and supporting them through claims or renewals As the Customer Service Adviser / Sales Support Agent you will be the voice of the company — empathetic, clear, and solution-oriented. You will be given the tools and training you need, but will need to be someone who learns fast, takes initiative, and thrives in a flexible environment. DUTIES Your duties as a Customer Service Adviser / Sales Support Agent will include: • Answer inbound calls and respond to customer queries with clarity and professionalism, • Make outbound calls to guide new prospects to assist them in finding the right insurance cover based on their business needs, • Assist existing customers with policy queries, changes, and mid-term adjustments, • Provide friendly and accurate support throughout the customer journey — from quote to renewal, • Work independently and take ownership of your workload CANDIDATE REQUIREMENTS • Fluent in English, • Excellent phone manner with strong verbal communication skills, • Previous experience in customer service or phone-based sales (essential), • A fast learner, confident using web-based systems, • Comfortable working independently in a 100% remote role, • Strong organisational skills and attention to detail, • Experience in the insurance industry (preferred but not essential) BENEFITS • Fully remote position with all training provided, • Opportunity to grow in a supportive, customer-first company, • No rigid scripts. Just real conversations and support, • A small friendly team of colleagues that works collaboratively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13669 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work Remotely. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Description ✨ A glimpse into the role: Senior PM role in an evolving AI product environment, with around 40% of the role focused on delivery, execution and operational coordination today. You’ll work side-by-side with engineers, navigate ambiguity, and drive delivery as much as direction - turning ideas into shipped products in a fast-moving, build-first environment. --- At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You’ll take ownership of our next-generation AI recruitment product, crafted to solve one of the biggest recruitment challenges whilst ensuring every candidate has a fair and positive experience. Working closely with our AI/ML and Occupational Psychologist teams, you’ll shape how hiring teams understand talent and make their most important decisions. Key responsibilities: • Own a key product area, working closely with the Head of Product to balance strategic direction with effective day-to-day execution, • Develop a strong understanding of user needs through a combination of qualitative research, stakeholder collaboration, and data analysis, • Drive product delivery from discovery through to launch, ensuring initiatives move forward efficiently and blockers are proactively resolved, • Work closely with Engineering and Commercial to translate user, business, and operational needs into clear, deliverable requirements, • Own and prioritise the product backlog, balancing new functionality, experience improvements, technical constraints, and platform enhancements, • Collaborate proactively across Product, Engineering, Design, Data Science, Operations, and commercial teams to align priorities and drive delivery, • Make pragmatic product decisions quickly, balancing user value, technical feasibility, business priorities, and delivery pace, • Stay close to implementation details and support teams throughout the delivery lifecycle, not just at the planning stage, • Identify clear success metrics and use data to evaluate product performance and inform prioritisation, • Contribute to product direction and continuous improvement within a complex and evolving SaaS environment, • Leverage AI to accelerate discovery and delivery, enabling your team to work efficiently and deliver impact quickly, • Ensure teams have clear objectives, visibility of priorities, and alignment on how work contributes to broader company goals Requirements • Proven experience managing complex web-based SaaS products in fast-paced startup or scale-up environments, • Excellent prioritisation skills, balancing user needs, commercial priorities, technical feasibility, and delivery constraints, • Strong execution and delivery skills, with experience shipping impactful products at pace, • Comfortable operating hands-on within delivery-focused product roles, not solely strategic product leadership positions, • Strong technical fluency and confidence working closely with engineering teams; an engineering background or product-engineering mindset is highly valued, • Ability to gather, refine, and communicate clear product requirements across technical and non-technical stakeholders, • Comfortable working within ambiguity, evolving priorities, and complex or legacy product environments, • Strong product judgement and critical thinking skills, with confidence to challenge assumptions and make pragmatic decisions, • Experience collaborating closely with engineers and designers in lean, cross-functional teams, • Proactive and highly collaborative, with strong stakeholder management and communication skills, • Strong analytical skills, using quantitative and qualitative insights to inform decisions and prioritisation, • Comfortable creating wireframes, user flows, and lightweight UX concepts where needed, • Experience leveraging AI tools and workflows to improve product discovery, delivery, or team efficiency, • Understanding of AI fundamentals and responsible AI product development principles, • Adaptable, curious, and comfortable moving between strategic thinking and detailed execution work, • Experience working with agile product development methodologies in remote or distributed teams, • Experience working within HR Tech or adjacent SaaS domains, • Familiarity with ATS platforms, recruitment technology, or people operations tooling, • Experience using AI-assisted product development or prototyping tools such as Claude, Lovable, Cursor, or similar, • Previous experience working within complex or legacy product ecosystems Benefits 🤝 Meaningful share options 🏥 Health insurance 💰 Enhanced pension 🍼 Nursery salary sacrifice scheme 🏖️ 25 days holiday 🏠 Remote-first 💻 Work from home budget 🧠 L&D budget 🦷 Dental cover 👀 Eyes care support 🏢 Co-working space 🧘 Wellbeing allowance ✈️ Travel insurance 🚗 Electric car scheme At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. 🦓 Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Sales and Customer Service Advisor.No experience required, start in sales and customer service.Put your sales and customer service skills to good use!.Join a fast-growing sales and customer service opportunity and enjoy access to incentives which can include national travel, international travel, an

Birmingham Children's Trust is going from strength to strength.We are the largest provider of family support and social care services for children, young people and families in the UK and Europe.Our goal is to become a centre of excellence in both social care and family support.By choosing to work f

Build a work package that works for you!.EVRi delivery over 1 billion parcels a year all over the Country through our flexible courier network.Were recruiting in your area now so secure your own opportunity today.Join Evri as a self-employed delivery driver and you can design your work package.You c

My client based in Birmingham is seeking 3.ROLE -Loading deliveries into Van -Delivering goodies to households across the area In this role you'll be delivering shopping to customer's doors, providing exceptional levels of customer service and connecting directly with our customers We ar

About The Sofa Delivery Company.At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy.Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.As part of the DFS group, we

Are you looking for a role where your earning potential is in your hands? Would you like the freedom to manage your own schedule while building a rewarding career in sales? Do you enjoy meeting new people and want a role where every day feels different? If so, please read on.Quay-Side is one of the

Field Sales Executive / Charity Fundraiser.Basic Salary + Uncapped Bonus | Realistic OTE £45,000£55,000+ | Weekly Pay.Face-to-Face Sales Representative.Customer Acquisition Specialist.UK's most respected and recognisable charities.If you have a background in face-to-face sales, direct sales, fundr

Up to £65,000 dependent on experience.Join BAE Systems and youll be part of something bigger.As a valued member of our global colleague network, youll bring your unique skills and perspectives to help pioneer progress and protect what matters most.Youll be trusted to play your part in delivering th

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our team leaders enable our young people to get their childhood back and create pathways to become well rounded adults an incredibly rewarding role to ha

Customer Service and Sales Advisor.Bromborough | Full-Time | Basic: £30,000 with £32,000 per annum OTE.Simple Lighting is one of the UK's leading online LED lighting retailers.Since 2009 we've supplied over 1,000 premium LED products to homeowners, Electricians, contractors and commercial clients

Steer Staffing are currently recruiting for 7.Delivery Drivers, to join a distribution and delivery company based in Wednesbury.You will be delivering customers orders to their houses and office sites, working with a Drivers Mate to support you on all deliveries route plans are put together for your

ATA Logistics is hiring dedicated and reliable individuals to join our team as Same Day Delivery Drivers in Bromley by Bow, London.Can pick up both shifts (combined not over 9h/day).Receive your earnings quickly, every week.Convenient van rental options with no upfront costs.Deliver to customers in

Main Purpose of Role: Play a vital role in delivering the Cogent product range to our customers across Shropshire and the Midlands, ensuring every order arrives on time while representing a company that prides itself on quality, reliability, and exceptional service.Key Responsibilities: -To ensur

Self-employed Core Delivery Driver.Our Self-Employed Core Delivery Drivers play a crucial role in our operation, providing a reliable and committed delivery service across 6 days a week, Monday to Saturday.With plenty of parcels to keep you busy, there is no better time to join Yodel.As one of our S

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

Join InPost - Deliver More & Earn More.We are looking for drivers who can deliver parcels in Dorking, with up to 100 parcels per day for you to deliver, working across 6 days a week (Monday to Saturday).Now is the best time to join our team and start delivering ASAP!.Inpost is one of the UK's larges

Customer Service Advisor (12month Fixed Term Contract).We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadban

Astute's Power team is partnered with a global waste management company, who operate a portfolio of Energy from Waste Power Stations, to recruit a Shift Team Leader for their Energy from Waste Power Station in Birmingham, West Midlands.The vital Shift Team Leader / Shift Engineer role comes with a s

About Us Rehability UK is committed to providing exceptional care and support to individuals in need.We aim to empower the people we support by promoting independence and well-being through high-quality support services.The vacancy is for our newly open service in Bradford for clients with learning

About The Sofa Delivery Company.At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy.Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.As part of the DFS group, we

Steer Staffing are currently recruiting for a 3.Delivery Driver, to join a distribution and delivery company based in Wednesbury.You will be delivering customers orders to their houses and office sites, working with a Drivers Mate to support you on all deliveries route plans are put together for you

Service Delivery Drivers Needed - Full Training Provided.No Experience Necessary - Full Training Provided.Excellent Earnings £1,800 - £2,900 Per Month.Due to continued expansion, we are looking for 6 enthusiastic and friendly people to join our growing customer service team.This is a customer-faci

Claims Handler / Supervisor / Team Leader.Job Market – Claims / Legal - Disease / NIHL / Military.Claims Handler / Supervisor / Team Leader - About the role.My client are actively seeking experienced Litigated Claims Handlers to join and provide support and leadership to their teams.You will pro

We are supporting a brilliant Law Firm who are seeking a Legal Support Services Team Leader to join their growing team within the West Midlands.This is an excellent opportunity which will see the successful individual thrive and secure the brilliant benefits on offer.To be successful you must be a L

We are currently seeking an experienced Engineering Maintenance Team Leader to join my clients manufacturing plant based in the area of Aldridge.This is an exciting opportunity to work in a cutting-edge environment with a company that values its employees and offers exceptional benefits, including a

Course Team Leader - Professional Construction Location: Buckinghamshire Salary: Up to £38,000 per annum (depending on experience) Contract: Permanent, Full Time Hours: 37.Are you an experienced Construction professional ready to take the next step in your career? Do you want to inspire the n

We're currently recruiting a dedicated Retail Team Leader to help ensure the smooth running of the operations in Eurest on a full time basis, contracted to 35 hours per week.As a Retail Team Leader, you will use your skills to maintain a high standard of quality work.In return, you will have the cha

Team Leader – Residential Children’s Care Ribchester, Lancashire £15.Full time - 42 hours per week | TEMP TO PERM Meridian Business Support are recruiting for a Team Leader to join a residential children’s service in Ribchester on a temp to perm basis.This is a hands

We are seeking a motivated and people-focused Team Leader to manage and develop a high-performing Purchasing team within a fast-paced automotive environment.This is a varied role which combines supplier management with coaching and leading a team.You will oversee the end-to-end vehicle procurement j

Residential Children's Home in Wolverhampton.Full-time, Permanent (40 hours/week).Empowering Futures, Nurturing Potential".This is a fantastic opportunity to join a dynamic team and be part of a forward-thinking organisation that prides its self in been child focused while at the same time believing

We are currently recruiting an experienced.The role involves completing scheduled day-time store deliveries, ensuring goods are delivered safely, on time, and with excellent customer service as you will be responsible for moving cages into shops.This is a reliable, ongoing position + weekend shifts

Go GreenwithATA Sameday! Join Us as a Delivery Driver!.Hey, futureEco-Hero! Looking for a job where you can make a difference and earn great money?.Pay will be issued two weeks after the work has been completed.Payments will then continue weekly, maintaining a two-week delay between work completed a