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Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience. Job Description We’re on the lookout for a Finance Assistant to join our Finance team! Reporting to the Director of Finance, you’ll be a key player, helping the team with the day-to-day tasks and ensuring our financial operations are perfectly in tune. What you’ll do… Daily Financial Oversight: Conduct daily audits and reconciliation of all revenue, income, and VAT transactions, ensuring accuracy and proper documentation. Discrepancy Resolution: Identify and investigate financial discrepancies, implementing corrective actions to resolve issues and prevent recurrence. Accounts Receivable Management: Monitor overdue accounts, communicate with customers regarding payments, and ensure accurate posting and receipting of all incoming monies. Accounts Payable & Cost Control: Process Accounts Payable invoices, analyse expenses for cost optimization, manage supplier queries, and establish cost control procedures to minimize waste. Vendor & System Management (Adaco): Onboard new suppliers, maintain vendor and pricing details in Adaco, conduct staff training on the system, and review reports for purchasing and inventory accuracy. Commission Processing: Review, validate, and accurately process travel agent commission claims, ensuring compliance with agreements and booking eligibility. Compliance & Reporting: Actively review and ensure adherence to internal policies, assist with month-end/year-end close processes, and prepare documentation for audits. Qualifications What we’re looking for… Proven Experience as a Finance Assistant, preferably in hospitality industry. Knowledge of Opera and Adaco is desirable. Good knowledge and experience of MS Office applications including Excel. Good understanding of accounting principles. Detail oriented with strong organizational skills and ability to maintain accuracy and precision in financial records. Ability to work independently and as part of a team, this role requires collaboration with colleagues from various departments. Adaptability to changing priorities and deadlines. Your humble and open to ideas. We leave our egos at the door and help get it done. You want to be part of something bigger and have fun along the way. Additional Information What’s in it for you… Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Finance & Accounting The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
NOW HIRING - the company I work for are hiring - Advertising Sales Executives B2B sales agents. What’s in it for you? • Uncapped commission only • Monthly recurring income • UK - Flexible - Self-Employed • Support-training-branding You must have: • 2+ years’ sales experience • References • Business insurance • Built Pipeline • GDPR knowledge Potential Earnings: • £4,000+ per month by month 6 - Example: Sell £200 worth of ads each week, by month 6 you could be earning £4,000+ before new sales.. Take a month off still get paid!! Subject to T&Cs Apply now
krispyhouse.com is has been making waves in the property sector over the past two years and we’re on course to be a leading property portal. We’re expanding our operations even further and now looking for a dynamic salesperson to join our growing business development team to further propel the brand within the rental market. The successful candidate will be assisting our sales team to drive the growth of the business; tasked with business development, calling and on-boarding of estate agents to the platform. We are seeking an enthusiastic, results-driven sales person with strong communication skills as well as strong empathy and some knowledge of rental property industry. This is an exciting opportunity to work with one of the most interesting new tech startups within the property sphere. Responsibilities: - Be the frontline in building the agent client base for the platform inline with company targets - Work closely with the founder and development team to craft the Sales strategy for the business Skills and experience: - Sales experience of no less than two years - Excellent communication skills, written and verbal - Property experience would be an advantage but not mandatory. - IT proficient including Microsoft Word, Excel and Power Point - Two minute walk from Camden station and Regent's Park Benefits: - Base Salary £30,000 per year - Generous commission structure with scope to advance from £50,000 OTE to £70,000 plus OTE within 6 months - 4 weeks holiday (not including bank holidays) - Health insurance - Monday to Friday, based in the office We’re a fun, young, friendly brand, out there to shake up the status quo and make a mark in the residential sector with our market leading product packed with market leading tech.