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JMB19 - Field Service and Maintenance Engineer.Location: Remote, M4 corridor predominantly. Salary: £30,000 - £33,000 (£45,000+With Overtime)Benefits: Company Van/Tools. Overtime paid at x2 hourly rate.Overview: We’re looking for a motivated and technically minded Field Service Engineer to join a growing, forward-thinking engineering team working on specialist security systems across the South of the UK. This is an outstanding opportunity for someone who enjoys hands-on engineering, fault finding, and problem-solving, while also wanting the variety and independence that comes with field-based work. You’ll be involved in the installation, servicing, maintenance, and repair of high-security products including hydraulic bollards, road blockers, and integrated access control systems at prestigious and high-profile sites. The role offers a fantastic mix of technical challenge, career development, and real-world engineering experience, with occasional opportunities for international travel. You’ll be joining a supportive and experienced team that genuinely invests in training and progression, making this an ideal opportunity for engineers looking to build a long-term career within a specialist and growing industry. This position would particularly suit junior or developing engineers who have a strong work ethic, good technical aptitude, and a willingness to learn. Full support and ongoing development will be provided, giving the right candidate the chance to rapidly grow their skills and progress within the business. Applications are strongly encouraged from ex-military personnel, as well as candidates from electrical, mechanical, maintenance, automotive, plant, access control, or similar engineering backgrounds. What You’ll Be Doing • Carrying out planned maintenance, installations, and reactive callouts, • Managing your daily schedule via the job planner, ensuring efficient travel and time management, • Maintaining and organising your own stock of spare parts, • Delivering a professional and confident service when liaising with customers, • Producing clear and detailed service reports, • Collaborating with internal teams to ensure smooth operations, • Working both independently and as part of a team, • Participating in a callout rota and undertaking overtime when required, • A understanding of electrical systems and electronic circuits, • A proactive, reliable, and self-sufficient approach to work, • Good communication skills and a professional attitude on-site, • BS 7671 (18th Edition) or other electrical qualifications, • Mechanical qualifications (NVQ or equivalent), • Hydraulic knowledge or certifications, • Life insurance, • Pension, • Bonus scheme, • Sharesave scheme, • Company van/tools, • Career development

Description Service Architect Location: Farnborough, with flexibility to work from home dependent on business demands Salary: £58,400 - £74,900 The Role The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set (StarTT, SecDevOps etc.) to design services that are user centric. Responsible for the delivery of cost-effective service solutions that achieves customer’s requirements, meets mission needs and which can be fully integrated with the customer’s service eco-system. What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal • Producing Service Management responses for proposals and being the Service Lead on bids or being a Service Architect in support of the Service Lead (I.e. deputy)., • Delivering an overall service architecture that meets the needs of the customer and Leidos strategy., • Working with the Project Lead (Programme or Project Manager) to develop an implementation plan to deliver the service architecture in line with overall customer and programme timelines., • Creation of a Basis of Estimate (BOE) to establish the level of effort for all operations and the effort to stand the service up from an SM perspective., • Ensuring Service Management resources are underwritten with the Leidos Service Director., • Creation and management of Service Management RAID logs., • Working closely with the Solution Architect Lead Engineer and SMEs to ensure the technical solution and engineering BOEs they develop support the service architecture principles., • Translating customer requirements and contractual obligations into a Service solution., • Providing thought leadership in relation to service architecture., • Managing bid workload to a costed budget., • Working in collaboration with Solution Leads, Programme, SME’s, Capture, Sales and Bid teams., • Performing peer reviews (Solution Overview, HLDs, Delivery plans etc.) as required to ensure that high-quality proposals are submitted., • Performing audits, standards compliance checks and due diligence as required., • Upon contract award (and dependent on Service Architecture availability), responsible for the implementation of solutions and subsequent handover to the Service Delivery and Operations teams. Service Design • All aspects of Service Design, creating Service Design Plans (SDPs) and using Service Delivery patterns and common sub-processes to support solution development., • Collaborating with Solution Architect and Chief Engineer to develop Service Management architecture., • Collaborating with Programme or Project Management to lead on service elements of delivery to enable the transition the service into live production., • Identifying and managing service risks, dependencies and issues appropriately aligned to the Service Delivery Plan., • Involvement in transitioning new services from Projects to Business as Usual (BAU) through formal Service Transition processes and Service Readiness Review gates. Service Implementation • Reporting into the role of the Service Delivery Manager (SDM) to ensure the service model is fit for operational purpose, support and management (maintainable and adaptable) and in line with the Customer and Leidos strategy., • Liaising with Programme Management, Service Delivery, and customers to assure delivery of quality service products on time and to budget., • Ensuring teams involved with delivery of the service have their processes and supporting artefacts., • Supporting transformation of the customer organisation to an ITIL based model., • Championing Service Management and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000., • Identifying areas of improvement., • Establishing CSI mechanisms for the life of the service. What does Leidos need from me? To be successful in this role you will have experience in designing full end-to-end service solutions in large scale enterprise environments. You will need good understanding of enterprise IT technologies infrastructure components and business processes. You will be highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contract. The Service Architect must have: • A detailed knowledge of Service Delivery concepts and techniques., • A strong operational understanding of service supply chains., • Experience of Service Design for major IT systems and services., • Experience of supporting new business development activities and creating value propositions around our service portfolio., • The ability to write coherent, concise, and readable technical documentation., • Providing input to the pre-sales process to facilitate submission of high-quality achievable proposals., • Strong stakeholder management and interpersonal skills, interfacing/presenting to director level., • Experience of developing service-based process and procedures in a commercial environment., • Experience of driving through service improvement activities., • Understanding of how technology, process, tools and people combine together to provide effective solutions., • Experience in selecting and applying Service Management principles, policies, and techniques in client operational environments., • The ability to work under pressure and to deadlines, with a flexible and pragmatic approach., • Experience of working in a matrix management environment., • Awareness and understanding of ITSCM and Business Continuity and Disaster Recovery., • Excellent verbal communication skills including presenting., • Client Relationship Management - Build effective relationships with client team at all levels., • Understanding of SecDevOps function and agile development methodologies., • Experience of the development of complex IT services including customer liaison management., • Experience and knowledge of financial management, cost centre control and project planning and delivery., • Experience of developing SLAs and operational procedures in a commercial environment., • Good strategic planning and organisational skills., • Excellent leadership and people management skills - good team builder and leader. It would be desirable if you had: • Ability to grasp complex technical information quickly, assimilate and explain to non-technical audiences., • An understanding of Service integration and management (SIAM) management methodologies., • As awareness of ITSM Tooling technologies and how they can be used and configure to best serve our customers. Key Qualifications: • ITIL v3 / 4 certification Clearance Requirements: * You will be required to gain UK SC (Security Clearance) for this role. * To be eligible for this role you must have UK Citizenship and been a resident in the UK for minimum 5 years. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___ – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £58,400.00-£74,900.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Description Cyber Security Architect At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. UNLEASH YOUR POTENTIAL We require a Senior Cyber Security Architect to support our customer projects within Civil & Devolved Government and Energy (DG&E) divisions in the UK. You must be based in the UK with the ability to hold SC Clearance or above, and you may need to apply for additional personnel security clearances. We are seeking individuals who can join a high-performing team and confidently design and assure robust security architectures for our customers, delivering high assurance with minimal friction. The focus is on simple, effective security that our customers value. The role will support the delivery of secure, efficiently managed technical architectures for sensitive programmes. You will engage with third parties and customers, establishing and supporting ongoing growth. The position offers diversity in day-to-day activities and requires flexible operating parameters to support service in an agile environment, along with strong scheduling and prioritisation skills. Are you ready for your next challenge? The successful candidate will be expected to lead the design and assurance of secure architectures across multiple programme environments, most of which are in the cloud (AWS, Azure & Oracle), and offer expert guidance on security best practices. The ideal candidate will support the wider Leidos security capability, collaborating with a talented and multi-faceted cyber team across our UK business, delivering on customer commitments, and seeking opportunities to embed security by design. Responsibilities * Lead the design, implementation, and assurance of cybersecurity architectures for the protection of programme data, systems, and networks. * Provide expert guidance on security architecture and design patterns for cloud and hybrid environments. * Conduct risk assessments, threat modelling, and develop mitigation strategies for new and existing solutions. * Ensure that data and infrastructure are protected by embedding appropriate security controls into architectural designs. * Produce and maintain architectural documentation, reporting, and communication with relevant stakeholders. * Embed the existing Security Architecture Framework and associated assurance approach into delivery to maintain overall (build) assurance of system and service security. * Lead the delivery and assurance of security requirements as part of new demands, ensuring requirements are captured, traced, and assured through design, delivery, and service transition. * Support the customers in the development of Zero Trust Network Architecture (ZTNA) strategies, including a roadmap to achieve target-state capabilities. * Lead security design and security requirements for Microsoft Entra ID, supporting current and shaping the future IDAM strategy and roadmaps. * Lead the Security Architecture Forums, driving decisions, actions, and architectural governance outcomes for customer programmes. * Lead engagement with the broader architect community to embed security-by-design into IT Governance, Technical Design Authority (TDA) processes. * Where required (e.g., changing threat landscape or regulatory requirements), lead the development and implementation of security policies and supporting standards to ensure systems stay secure and compliant. Candidate Information: * British – Many of our projects have nationality restrictions. * SC cleared (Or Eligible to undergo SC Vetting) – many of our projects have nationality restrictions. Education/Experience * Experience in a security architecture or senior security engineering role. * Experience in a technical leadership or architecture-focused position. * Relevant security architecture certifications (e.g., SABSA, TOGAF, CISSP-ISSAP, Microsoft Certified: Cybersecurity Architect Expert, AWS Certified Security – Specialty, or similar) are an advantage. * Essential Process Skills/Experience * Excellent verbal and written communication skills; works well in a team environment. * Experience of the IT systems engineering and architecture lifecycle. * Understanding of the controlling processes for the systems engineering lifecycle (e.g., requirements management, configuration management, testing and assurance) and where security architecture fits into these. * Familiarity with different lifecycles/methodologies (waterfall, incremental, agile, DevOps). * Solid understanding of Confidentiality, Integrity, and Availability (CIA) and practical experience in applying that understanding in architectural delivery. * Experience designing secure solutions for sensitive environments. * Understanding of service operations and security operational management planning. * Awareness of Security Frameworks such as ISO 27001, ISO 27002, NIST, and NCSC Cloud Security Principles. * Experience mentoring and acting in a team lead or senior role, supporting junior members of the team. Experience working on accredited security solutions in sensitive government or CNI scenarios. Desirable Experience * Experience working in both customer delivery and consulting environments. * Experience in SecDevOps, infrastructure as code, or security as code. * Experience working in CNI or Public Sector project environments. * Working within an AGILE environment. * Experience defining and implementing Zero Trust / ZTNA roadmaps and identity security patterns (e.g., Microsoft Entra ID governance and access controls) Technology Skills/Experience * Deep understanding of network and boundary protection technologies (firewalls, mail gateways, load balancers, anti-virus, IPS, IDS). * Evidence of experience architecting Cloud Security Controls on both Azure and AWS. * Practical experience with Protective Monitoring systems (SIEM/SOC) and the principles of their deployment. * Understanding of authentication and authorisation technologies (SAML, LDAP, PKI, etc.). * Strong grasp of encryption protocols, structures, and their deployment in secure architectures. * Experience defining and implementing security requirements for systems, including: * Microsoft OS * Linux OS * Virtualisation technologies * Networking * Endpoint Security Products Communication and Soft Skills * Capable of developing and communicating a vision to meet system and security requirements. * Ability to communicate complex technical ideas across a wide range of audiences. * A proficient level of commercial awareness and project disciplines. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our work in the United Kingdom includes addressing some of the most complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Access to Flexi-time benefits Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £61,500.00-£78,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Description Senior Systems Engineer Location: Farnborough or Whiteley, with flexibility to work from home dependent on business demands) Salary: £61,500 - £78,800 The Role: As a Senior Systems Engineer on a critical national infrastructure programme you will have a full understanding of the principles of systems engineering and prior experience in a similar role accepting and integrating deliveries from suppliers. Using your experience in Systems Engineering, you will be responsible for working with customers and suppliers to execute Systems Engineering activities across the full lifecycle, including area with focus on Model Based Systems Engineering (MBSE). We are seeking an experienced and skilled Systems Engineer with multi-domain expertise, an understanding of business strategy, and experience with enterprise architecture frameworks, including DoDAF, MODAF, and TOGAF. In this role, you will be responsible for designing, implementing, and maintaining complex systems that align with our business objectives while adhering to industry-standard architecture frameworks. The ideal candidate will understand both technical and strategic aspects, ensuring that system solutions meet technical requirements and support and drive business goals within structured architecture frameworks Key Responsibilities: • Working with operational stakeholders, technology suppliers and architects to refine system and sub-system requirements and acceptance criteria, • Modelling of functional and non-functional requirements and scenarios using MBSE and architectural framework approaches, • Modelling operational, business and system designs & behaviours within architectural views, • Define and develop requirements, turn them into a feasible solution by proposing an architecture, system and component definition, • Develop component and system specifications/descriptions as well as compliance criteria for the system, items, components, hardware and software, • Develop functions, systems, items and components to industry security and safety standards, and others as appropriate, • Develop and manage requirements at all levels from system, item, components, down to hardware and software level, • Define validation plans and ensure compliance through analysis, simulation and/or test (e.g. DO160) as appropriate, • Interface Control Documents (ICDs) / Application Programming Interfaces (APIs), • Allocation of requirements to lower-level components, conducting technical derivation analysis as required, • Managing compliance assessments at system and lower levels, • Maintaining the high-level design and overseeing development of lower-level designs, • Producing detailed engineering artefacts such as:, • High-Level and Low-Level Designs, • Compliance Reports, • Preparing for and delivering milestone technical reviews and the associated work product deliverables, • Technically engage with the supply chain, • Work with the systems architects, mechanical systems engineers and system simulation engineers to ensure that the system requirements are achieved, • Anticipate and manage transversal technical and business issues, arbitrate between solutions considering all aspects: sustainability, reusability, optimisation, opportunity, schedule, quality, cost, risks, safety and performance, • Generate technical reports and presentations, with the ability to present information in a clear and organized manner, • Develop specification documents and procedures for new products before launched into manufacturing., • Ensure specification and ensure the production, compliance and test of the components, items and systems., • Develop validation test methods and protocols. Use Aerospace best practices., • Participate in in-depth analysis of test data, • Ensure configuration management is in place for the systems and all its components from requirement through to operation, • Provide general technical feedback on the design and development of mechanical and electrical sub-systems, • Facilitate technical review sessions, • Deliver project health status updates, • Engage with clients, suppliers, and regulatory bodies to formulate engineering solutions, • Recognize technical risks and devise mitigation strategies, • Managing the technical backlog and the content of associated releases What does Leidos need from me? • Extensive experience in the defence, security or other safety and security critical information systems sectors, • Strong experience with systems modelling and in associated MBSE tools (e.g. NoMagic Cameo), Architectural Frameworks (e.g. TOGAF) and Languages (e.g. SysML), • Strong knowledge of requirements and user scenario development in both text based and model based approaches, • Success in working within mission-critical systems integration programmes, • Ability to work with several stakeholders and suppliers, working across organisational boundaries as appropriate, • Experience of developing system behavioural diagrams, modelling interfaces and developing models to encapsulate functional & non-functional requirements and designs, • Demonstrable successes within the System Engineering environment, • Excellent customer facing skills, including being able to ingest large volumes of requirements and information developing clear understanding of customer hot buttons and needs, • Understanding designing / delivering systems in a public cloud environment Desired Attributes: • Positive mindset, • Capability to thrive in a multicultural setting, • Excellent interpersonal abilities, • Meticulous attention to detail, • Ability to adhere to deadlines Desirable • Experience logical development including the specification and validation of safety critical software, • Proficiency in RBE tools, e.g. DOORS, • Experience in data management role, • Proficiency in Multi-domain Modelling/Simulation packages, e.g. MATLAB, Simulink, Simscape, Amesim or other Clearance Requirements: The successful applicant will be required to hold and maintain UK Security Clearance What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £61,500.00-£78,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Description Technical Lead Location: Farnborough or Whiteley, with flexibility to work from home dependent on business demands The Role: The Technical Lead has overall responsibility for all engineering activities and leadership of the team, on the workstream that they are assigned by the Chief Engineer. Their responsibility and accountability extends from project start up through to operations and closedown and includes on contract growth. What will I be doing? • Delivery and technical assurance of the solution within the quality, cost and schedule constraints;, • Achieving acceptance of the solution by the customer, • Providing technical leadership and mentorship across the workstream team;, • Ensuring that the engineering processes within the project are commensurate with the requirements of the contracted standards and Leidos corporate governance;, • Identifying the skills and staff required to deliver the engineering solution;, • Defining the engineering practices and resources required to deliver the project and services within the constraints of the company engineering policies;, • Lead and manage effective engineering activities across the project;, • Preparing project specific technical documentation in collaboration with project discipline SMEs for PDR, CDR, SRR and SPR reviews and other technical sessions as required;, • Lead and deliver updates to baseline HLD / LLD documentation as required by the project;, • In collaboration with project PMs prepare technical WBS, PBS and resource BoEs against overall solution proposals for change proposals and on contract growth; What does Leidos need from me? The candidate is required to be a technical leader, able to coordinate and direct engineering teams in successful delivery and acceptance of the system. Ability to execute and perform, with direction from the Chief Engineer, and possess significant practical experience and applied knowledge across the following areas: • Complex systems integration projects, involving IT systems;, • Technical Management of subcontractors;, • Systems Engineering and understanding of the principles behind each of the main processes;, • Technical Team Management including the planning of work packages, allocation to team members and reporting;, • Technical Team Leadership including providing technical direction to team members; In addition to the areas above, you are required to have: • Excellent verbal and written communication skills and work well in a team environment;, • Ability to clearly articulate and communicate design and technical concepts in written and verbal forms;, • Intellectual calibre and confidence to conduct complex discussions with civilian and service customers and suppliers;, • Commercial awareness sufficient to support discussions with customers and suppliers; It would be beneficial if you had experience in the following: • Public sector and sensitive projects, • Background in Software Engineering or IT Systems Integration, • Knowledge of Government or MOD organisation, processes and procedures; Clearance Requirements: The successful applicant will be required to hold and maintain UK Security Clearance What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £61,500.00-£78,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Description Senior Systems Engineer Location: Farnborough or Whiteley, with flexibility to work from home dependent on business demands) Salary: £61,500 - £78,800 The Role: As a Senior Systems Engineer on a critical national infrastructure programme you will have a full understanding of the principles of systems engineering and prior experience in a similar role accepting and integrating deliveries from suppliers. Using your experience in Systems Engineering, you will be responsible for working with customers and suppliers to execute Systems Engineering activities across the full lifecycle, including area with focus on Model Based Systems Engineering (MBSE). We are seeking an experienced and skilled Systems Engineer with multi-domain expertise, an understanding of business strategy, and experience with enterprise architecture frameworks, including DoDAF, MODAF, and TOGAF. In this role, you will be responsible for designing, implementing, and maintaining complex systems that align with our business objectives while adhering to industry-standard architecture frameworks. The ideal candidate will understand both technical and strategic aspects, ensuring that system solutions meet technical requirements and support and drive business goals within structured architecture frameworks Key Responsibilities: • Working with operational stakeholders, technology suppliers and architects to refine system and sub-system requirements and acceptance criteria, • Modelling of functional and non-functional requirements and scenarios using MBSE and architectural framework approaches, • Modelling operational, business and system designs & behaviours within architectural views, • Define and develop requirements, turn them into a feasible solution by proposing an architecture, system and component definition, • Develop component and system specifications/descriptions as well as compliance criteria for the system, items, components, hardware and software, • Develop functions, systems, items and components to industry security and safety standards, and others as appropriate, • Develop and manage requirements at all levels from system, item, components, down to hardware and software level, • Define validation plans and ensure compliance through analysis, simulation and/or test (e.g. DO160) as appropriate, • Interface Control Documents (ICDs) / Application Programming Interfaces (APIs), • Allocation of requirements to lower-level components, conducting technical derivation analysis as required, • Managing compliance assessments at system and lower levels, • Maintaining the high-level design and overseeing development of lower-level designs, • Producing detailed engineering artefacts such as:, • High-Level and Low-Level Designs, • Compliance Reports, • Preparing for and delivering milestone technical reviews and the associated work product deliverables, • Technically engage with the supply chain, • Work with the systems architects, mechanical systems engineers and system simulation engineers to ensure that the system requirements are achieved, • Anticipate and manage transversal technical and business issues, arbitrate between solutions considering all aspects: sustainability, reusability, optimisation, opportunity, schedule, quality, cost, risks, safety and performance, • Generate technical reports and presentations, with the ability to present information in a clear and organized manner, • Develop specification documents and procedures for new products before launched into manufacturing., • Ensure specification and ensure the production, compliance and test of the components, items and systems., • Develop validation test methods and protocols. Use Aerospace best practices., • Participate in in-depth analysis of test data, • Ensure configuration management is in place for the systems and all its components from requirement through to operation, • Provide general technical feedback on the design and development of mechanical and electrical sub-systems, • Facilitate technical review sessions, • Deliver project health status updates, • Engage with clients, suppliers, and regulatory bodies to formulate engineering solutions, • Recognize technical risks and devise mitigation strategies, • Managing the technical backlog and the content of associated releases What does Leidos need from me? • Extensive experience in the defence, security or other safety and security critical information systems sectors, • Strong experience with systems modelling and in associated MBSE tools (e.g. NoMagic Cameo), Architectural Frameworks (e.g. TOGAF) and Languages (e.g. SysML), • Strong knowledge of requirements and user scenario development in both text based and model based approaches, • Success in working within mission-critical systems integration programmes, • Ability to work with several stakeholders and suppliers, working across organisational boundaries as appropriate, • Experience of developing system behavioural diagrams, modelling interfaces and developing models to encapsulate functional & non-functional requirements and designs, • Demonstrable successes within the System Engineering environment, • Excellent customer facing skills, including being able to ingest large volumes of requirements and information developing clear understanding of customer hot buttons and needs, • Understanding designing / delivering systems in a public cloud environment Desired Attributes: • Positive mindset, • Capability to thrive in a multicultural setting, • Excellent interpersonal abilities, • Meticulous attention to detail, • Ability to adhere to deadlines Desirable • Experience logical development including the specification and validation of safety critical software, • Proficiency in RBE tools, e.g. DOORS, • Experience in data management role, • Proficiency in Multi-domain Modelling/Simulation packages, e.g. MATLAB, Simulink, Simscape, Amesim or other Clearance Requirements: The successful applicant will be required to hold and maintain UK Security Clearance What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £61,500.00-£78,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Job Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. About the role This is a fast-paced, customer-facing support role where you will work across multiple channels, with a strong focus on telephone-based support. You will spend a significant portion of your time speaking directly with customers, helping them resolve issues in real time, guiding them through workflows, and ensuring they get the most value from our products. Confidence and clarity on the phone are essential. You will: • Deliver high-quality customer support across email, in-product chat, and telephone, with phone support as a core part of the role, • Confidently handle a high volume of inbound and outbound customer calls, including troubleshooting issues and guiding users step-by-step through solutions, • Ensure customers receive an easy, memorable, and valued service across all touchpoints, • Seek to understand how customers use our products, and proactively offer guidance to help them get the best value, • Troubleshoot issues live with customers, often in real-time over the phone, • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries, • Provide emergency support out of hours on a rotational basis (after initial onboarding period), • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems, • Work with connected technology providers to effectively implement integrated solutions or solve problems affecting customers, • Research and interpret application log files and user behaviour to help diagnose issues, • Document and share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams, • Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products You have: • Proven experience in a customer-facing role with regular telephone-based support (e.g. contact centre, service desk, or high-volume support environment), • At least 1–2 years’ experience handling customer support via telephone in a fast-paced environment, • Strong verbal communication skills, with the ability to build rapport quickly, control conversations, and explain technical concepts clearly over the phone, • Experience handling challenging conversations and confidently de-escalating frustrated customers, • The skillset to follow up with customers and deliver timely updates on tickets and cases, • Experience of working in a high-performing, busy team, • A logical approach, with good judgment to ensure the appropriate customer outcome, • Initiative to resolve customer issues and provide an exceptional service, • The ability to manage a varied workload, • A desire to increase your technical knowledge, • Willingness to contribute ideas, innovation and team spirit You may have: • Experience or interest in the Care industry, • An inclination to keep up with developments in technology and social care, • Experience using Salesforce, Intercom and Jira, • An ambition to continuously grow and develop Why join everyLIFE? Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, or to apply with your CV, please email Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

We are a leading UK-based provider of face-to-face, telephone, and video remote interpreting services, working with NHS Trusts, local councils, law firms, insurance companies, and private clients across the UK. Professional interpreting qualifications. We welcome applicants with a community interpre

Our client, a leader in the defence and security sector, is currently seeking an IT Support Services Agent to join their team in Farnborough. Key Responsibilities: Providing first-line support via phone, email, remote tools, and IT service management tools for IT-related incidents and service requests Troubleshooting hardware, software, network, and account-related issues in-line with technologies implemented Escalating complex issues to Senior Support Service Agents or 2nd/3rd line teams as appropriate Managing the lifecycle (provisioning, configuration, support, and decommissioning) of the corporate iPhone and iPad estate Providing clear, friendly, and professional communication to users of varying technical ability Documenting steps taken to resolve issues, contributing to the knowledge base where applicable Job Requirements: Excellent communication and interpersonal skills with a customer-focused empathetic approach The ability to work independently and as part of a team Previous experience working in an IT support or helpdesk role Working knowledge of Microsoft Windows and Office 365 Working knowledge of Active Directory / Azure AD account administration The ability to follow documented procedures and contribute to knowledge articles Essential Qualifications: ITIL Foundation v4 certification (or willingness to obtain) is desirable Benefits: Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more Support for the Armed Forces community by honouring the Armed Forces Covenant and maintaining Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Join our client's dynamic team in Farnborough and be a part of the future in defence and security. Apply now to make an impact with innovative technology and collaborative teamwork

Paraplanning Team Leader Salary: £50,000-£52,000 Reports to: Paraplanner Manager Location: Farnborough/Remote (1 day in the office per quarter) About the Role Are you an experienced paraplanner ready to lead and inspire a team? This is a fantastic opportunity to step into a Team Leader role where you will blend technical expertise with leadership, overseeing the day-to-day running of a high-performing paraplanning team. Youll play a key role in ensuring advice is clear, compliant, and aligned with client needs all while helping paraplanners grow and succeed in their careers. Key Responsibilities This role is split into two core areas: Leadership & Team Management (Approx. 60%) Oversee daily workflow, ensuring timely case progression and effective case distribution. Monitor and report on team performance, supporting individuals to meet their targets. Mentor and support new starters and trainees to reach competency within agreed timelines. Deliver technical training and peer reviews to maintain high standards. Identify and drive process improvements, contributing to wider change initiatives. Maintain strong relationships with internal stakeholders (e.g., Compliance, Business Quality Unit). Act as a role model for best practice, deputising for the Paraplanner Manager when needed. Paraplanning & Technical Delivery (Approx. 40%) Review fact finds to ensure client needs are accurately captured and documented. Conduct thorough analysis using tools such as TVAS and annuity break-even analysis. Prepare high-quality, compliant draft suitability reports for adviser approval. Liaise with advisers and providers to gather information and clarify advice requirements. Work closely with the Business Quality Unit to ensure report accuracy and compliance. Skills & Experience Strong background in paraplanning, including Defined Benefit (DB) advice report writing (min. 1 year). Previous experience within an IFA environment is essential. Proven leadership, mentoring or training experience. Strong communication, analytical, and interpersonal skills. Knowledge & Qualifications In-depth knowledge of pensions, especially DB transfers. Solid understanding of FCA regulations, KYC, and suitability requirements. Familiarity with whole-of-market financial products and providers. Level 4 Diploma in Financial Planning (essential). Working towards Chartered status (desirable). Benefits Private Medical Insurance (self cover) Income Protection (75% salary for 3 years) Life Assurance (4x salary) Critical Illness (£50,000 lump sum) Pension (6%) TPBN1_UKTJ

Advancing People is recruiting for a fully remote Insurance Claims Complaints Specialist role at a VC-backed tech company. Candidates should have at least 2 years of insurance experience, strong decision-making capabilities, and a collaborative mindset. The role offers an annual salary of £45,000 -

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Join Wakam as a Pricing Specialist to execute pricing strategies in the UK insurance market. Wakam offers true remote work flexibility and a supportive, inclusive environment for career development.

In this remote role, you will bridge business teams to translate requirements into actionable solutions, ensuring a smooth delivery within a fast-paced startup environment. Ideal candidates should have over 5 years of experience in the insurance sector, familiarity with policy admin software, and a

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A pioneering Insurtech, we’re revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Deep knowledge of the Insurance sector, spanning P&C including MGAs. We’re pushing the boundaries of Insurance Technology.

A leading insurance company in Greater London is seeking a Sales Executive to join their dynamic sales team. In this role, you will engage with customers through outbound calls, assess their insurance needs, and advise on suitable products while ensuring top-tier customer satisfaction.

A growing insurance company based in the UK is looking for a Claims Handler to join its team in Brighton. This role offers a flexible hybrid working model, combining office work with remote opportunities. Join a passionate team in a technology-driven environment dedicated to transforming insurance a

Hagerty Insurance Agency is looking for a Client Liaison & Administrator in the United Kingdom. Must be willing to work remotely or in a hybrid model.

The position offers largely remote working with occasional office presence, making it ideal for those seeking flexibility while contributing to impactful insurance solutions. This role demands a strong grasp of statistical modeling techniques and advanced machine learning skills, playing a key part

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A leading AI platform provider in Greater London seeks a Platform Engineer to enhance infrastructure supporting AI agents.You will build observability tools, design secure connections to LLMs, and develop resources that promote adoption across technology teams.Ideal candidates should have experience

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Guardian Jobs is seeking a robust Portfolio Manager - Insurance Events with at least 6 years' experience in conference production to lead a strong portfolio of B2B financial services events. This remote role demands strong leadership and commercial insight to develop events, enhance formats, and gro