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First Line Technical Support EngineerAre you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels?The CompanyKrome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions.With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The RoleDue to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters, both remotely and face to face with our clients. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction.Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges.This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is required.Essential requirements: • 1 to 2 years of professional experience in a similar role, • Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Azure, Exchange / Office 365, Antivirus software etc, • Some experience using a Ticketing system / working to SLA’s will be advantageous, • Great communication skills (in person and via telephone) - excellent written and spoken English is essential, • Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments, • The successful candidate will be a punctual and thorough worker, with astute attention to detail, • Any IT qualifications will be an advantage but not essential, • Valid UK driving licence is essential Shift Work will vary between 8.00am – 8.00pm Monday to Friday with one hour for lunch. The shift pattern varies between 8am – 4pm, 9am – 5pm, 10am – 6pm, 12pm – 8pm. You may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome’s HQ in Chertsey (Surrey).However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package£24,000 - £30,000 Basic (depending on experience) Benefits, • 4% Employer Pension Contribution, • Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service), • Employee Assistance Programme, • Electric Vehicle (EV) Salary Sacrifice Scheme, • Private Medical Insurance (applicable after 5 years’ service), • Learning and Development Programme, aimed to support Career Progression, • Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards), • Long Service Recognition Awards for 5, 10, 15 years+, • Complimentary Breakfast Available (8am – 9am Mon to Fri), • Complimentary Tea/Coffee and Fresh Fruit Available All-day, • Fully Stocked Soft Drinks/Beer/Wine Fridge for Friday After Work Drinks, • Discounted Corporate Gym Membership, • Cycle to Work Scheme, • Shower Facilities, • Free Private Car Park, • Staff Break Out Room with Pool Table, • Modern, Open Plan, Office Environment, • Regular Company-Funded Social Events, • Company-Funded (Voluntary) Participation in our Charity Events, • Electric Vehicle Charging Points are available at our Chertsey Head OfficeInclusion & DiversityKrome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status.Krome Technologies is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Krome Technologies protects personal information online, please see the Krome Technologies Privacy Policy on our website. You may have experience of the following: IT Support Engineer, Service Desk Analyst, Helpdesk Technician, 1st Line Support Technician, Technical Support Analyst, IT Service Desk Engineer, IT Support Technician, IT Helpdesk Analyst, Desktop Support Technician.REF-227 097

Are you looking to benefit from a new career in Programming? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level Programming staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 -HTML and CSS Online Training (*12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. * HTML Essentials (6 weeks) * CSS Essentials (6 weeks) The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 -Online Training (*12 weeks) The second step includes a selection of more advanced courses to get you up to speed. * Learn the Command Line (1.5 weeks) * Learn Git & GitHub (1.5 weeks) * Learn JavaScript (1.5 weeks) * Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses * AWS Certified Cloud Practitioner * Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of anywhere between £25K - £40k. While working as a Junior Programmer, we will release your second batch of training which is specifically designed to qualify you to move into the programming field. Programmer Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the coding industry, you will be ready to move into higher paying programming roles. Our recruitment support team specialises in the Web and programming space and roles at this level have an average starting salary of £45K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level coding staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in coding? Apply now and one of our friendly advisors will be in touch. Keywords: Website, Web Developer, Business Development, Website, Web Design, Front End, Back End, Full Stack, Computer Programmer, Computer Systems Engineer, Systems Analyst, Programmer Analyst, Database Administrator, Front-end Developer, Mobile App Developer, Software Developer, Data Scientist, Cloud Engineer.

Artificial Intelligence is used in every industry and as artificial intelligence requires data to operate there is now a massive growing demand for Data experts. If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future within Data Science. We use our specialised Data Science Career programme which looks to assist, train and place qualified candidates into a career pathway in Data Science. Our career program is designed for entry level individuals with limited or no experience. Please do not apply if you are already an experienced Data Analyst as we will be looking primarily at entry level roles. Demand for candidates who are experts in working with Data and AI has grown 20% year on year with salaries of £50k+. Business decisions rely on data to ensure correct business decisions are made and the role of the data analyst in the new digital world is now essential for business owners. Current average salaries in the sector for lower-level positions and fully trained Data Experts: • Junior Data Analyst - £30,000, • Data Analyst - £50,000, • Business Analysts - £60,000 Courses have been identified by our recruitment partners as industry standards for the Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Step 1 - Data Administration Training Data is extracted using various method which are normally IT driven. We provide you with access to the following courses to ensure you are employable as a data analyst. • Microsoft excel - to expert level., • Learn SQL - the programming language used for extracting data from more complex databases., • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Step 2 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification achieved by completing a 1-hour exam. The course is online and comes complete with exam simulators and revision tools. You will have access to a tutor and a 1-hour online revision workshop prior to your exam. This qualification sets you on course to becoming a data analyst. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. A Business Analyst Foundation certificate will make you more employable and enable you to cross over into Business Analyst roles. Business Analysis Foundation accredited by the BCS. Study time is around 15 hours, and qualification is achieved by online exam. Step 4 - Recruitment Support Now you are qualified for an entry level Data Analyst position our recruitment support team will begin working with you to help you secure your first role based on your new qualifications and any other experience. We are industry pioneers helping candidates build careers since 2007 with a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you with job applications, interviews and provide a full cv review based on your new qualification and written to maximise your chances of obtaining a role. They will provide you with guidance as to roles most suitable for you. This will include mock job interviews as well as any help you feel you need. Step 5 - CompTIA Data X Qualification Once you have started working in an entry level role, you will now complete the CompTIA Data X qualification. This in an advanced Data Science qualification designed to lift your career the that of a Data Scientist. This builds on the knowledge of the Data+ certification and enables you to demonstrate your knowledge in advanced data processing, cleaning, and statistical modelling concepts. You will demonstrate your knowledge of machine learning, industry trends and use of specialised data science applications. You will also apply mathematical and statistical methods appropriately. Step 5 is not a requirement for our job guarantee as this stage is designed to advance your data career to the next level. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check out our testimonials. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Manpower are currently seeking an interim eCommerce Analyst (B2C) to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of March 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £42,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Role Overview We are seeking a motivated and detail‑oriented junior professional to support Business Operations within the D‑Commerce team. The role will focus on process mapping, documentation, and building scalable process flows that enable operational excellence across Digital & Social Commerce. The successful candidate will also support business development efforts in new markets, cross‑border operational expansion, and collaboration with supply chain and external agency partners. Key Responsibilities • Document end‑to‑end business workflows across D‑Commerce, Finance, Supply Chain, and cross‑functional operations., • Build and maintain clear, structured process maps and visual flows., • Develop and maintain knowledge documentation (SOPs, playbooks, FAQs, onboarding guides)., • Support business development initiatives in new and emerging markets by capturing operational requirements and mapping new processes., • Assist with operational planning for cross‑border expansion, including payment flows, fulfilment models, last‑mile operations, and compliance-related process steps., • Work with Supply Chain teams to document processes related to inventory availability, order flow, fulfilment, and returns., • Collaborate with external eCommerce agencies and partners to gather process inputs, align workflows, and maintain documentation., • Help identify gaps, inefficiencies, and opportunities to streamline processes across markets and partners., • Ensure processes are aligned with Business Operations governance and evolving D‑Commerce strategy. Skills & Experience Required • Foundational understanding of Business Operations, business workflow mapping, and documentation., • Awareness of Digital & Social Commerce ecosystems, including platforms and operational touchpoints., • Basic understanding of Financial Processes (PO management, invoicing, reconciliation)., • Exposure to or interest in business development, especially market onboarding or new market enablement., • Understanding of cross‑border commerce considerations (payments, logistics, compliance) is a plus., • Awareness of Supply Chain and Operations processes (order flow, inventory, fulfilment, returns)., • Ability to collaborate with external eCommerce agencies and internal stakeholders., • Strong analytical skills, high attention to detail, and ability to translate detailed information into clear flows., • Solid communication and organisation skills; proactive and eager to learn., • Proficiency in MS office, • ERP systems - e.g. NetSuite & SAP preferred, but overall knowledge of ERP systems would be appreciated. Preferred (Not Mandatory) • Experience supporting eCommerce operations, digital marketing, or marketplace processes., • Exposure to project coordination or cross‑functional operations in FMCG, retail, or digital channels Must Have • Ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records., • Experience in digitally managing appointments/records/information or similar via online systems., • Competent user of IT systems with the ability to pick up new systems easily - you will have support and time to learn but need to be confident and independent in managing your learning and show rapid progress., • Strong administration skills., • Used to a fast-moving work environment with strong time management skills., • Can show initiative and prioritise tasks., • Professional telephone manner and communication skills. Nice to Have • Amazon Seller Experience, • Digital Commerce, • Direct to Consumer E2E Process, • Finance and Operation Process Mapping, • Social Commerce Platforms Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

IT Service Desk Analyst Location:Epsom | Hybrid (3 days office / 2 days home) Hours:Shift rota between 7am-6pm Mon-Fri + occasional weekends (Around 1 in 4/5 Saturdays (09:00-17:00) additional payment is paid) Salary: Competitive MUST be a car driver due to location Join a supportive team & make a real impact Are you someone who loves helping people, solving problems, and keeping technology running smoothly? Do you thrive in a busy environment where no two days are the same? If so, our client would love to welcome you their IT Service Desk team. They are looking for an experienced 1st / 2nd Line Support Analyst to join their friendly team, supporting colleagues across the business. What the role will require: As one of their Service Desk Analysts, you'll be the go to expert when colleagues need technical support. What will this involve: • Deliver strong technical support, • Log, prioritise and resolve incidents and service requests., • Communicate clearly and confidently with users at all levels., • Diagnose issues, collaborate with colleagues and third parties, and ensure a smooth return to service., • Help drive service quality and improvement, • Spot recurring trends and raise problem records., • Take part in CAB meetings and contribute to change management., • Work on projects, office moves, and continuous improvement initiatives., • Build great relationships with users and IT teams., • Be a trusted partner to the business., • Provide friendly, professional and empathetic support, especially under pressure., • Keep users updated regularly and ensure they're happy with the outcome., • Create and maintain documentation., • Ensure assets are tagged, tracked and compliant., • 5+ years' experience in a busy Service Desk environment, • Strong troubleshooting ability, • Solid working knowledge of Windows 11, Microsoft 365, and SCCM, • Understanding of the ITIL framework, • Excellent communication skills, written, verbal, and in presenting, • A customer-first mindset and an ability to explain technical issues clearly, • Supportive, close-knit team, • An amazing benefit package, which includes on-site gym, subsidised restaurant, • Opportunities to grow your technical and soft skills, • A role where you truly make an impact on how the business operates, • Involvement in projects, Power App development, and process improvements Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

The ideal candidate has over 5 years' experience in service desk roles, excels in troubleshooting, and has proficiency in Windows 11, Microsoft 365, and SCCM. The position includes an excellent benefits package such as an on-site gym and subsidised meals. This role offers an opportunity to grow tech

PeopleSoft Finance & General Ledger Senior Systmes Analyst Location: SW London/Surrey Borders Hybrid: 3 days on‑site Function: Finance Systems / PeopleSoft INSIDE IR35 Rate Neg (Apply online only) per day A leading global organisation is seeking a PeopleSoft Finance & General Ledger Senior Analyst to provide high‑level functional support across its PeopleSoft 8.4 Finance environment. This role supports users across the USA and Western Europe, acting as the escalation point for complex issues, enhancements, and process improvements while partnering with an offshore AMS team. If you enjoy ownership, problem‑solving, and being the go‑to SME for GL processes, this role offers both impact and visibility. With a future transition to SAP planned, there is also potential for this position to evolve into a long‑term SAP opportunity. Role & Responsibilities * Acting as the subject matter expert for PeopleSoft GL, covering journals, ledgers, allocations, reporting, intercompany, and reconciliations. * Ensuring the ongoing maintenance and stability of the GL, identifying and resolving issues proactively. * Supporting incidents, queries, and service requests escalated from the AMS team. * Troubleshooting complex functional issues and coordinating with technical teams when required. * Supporting integrated modules including AP, AR, and PO. * Working with Finance stakeholders across EMEA and the US to resolve issues and deliver improvements. * Collaborating on VAT‑related or cross‑module changes. * Preparing data and supporting activities for the future SAP migration. * Participating in testing cycles for PeopleSoft and SAP where needed. * Performing high‑level month‑end and year‑end GL checks. * Building strong relationships with Business Users and providing guidance on reporting, audits, and operational tasks. * Gathering requirements, prioritising requests, and raising change requests as appropriate. * Working closely with global PeopleSoft teams and wider IT stakeholders. Skills/Experience Essential * Strong experience with PeopleSoft 8.4 Finance and General Ledger. * Solid understanding of GL processes and integrations with AP/AR/PO. * Strong analytical and problem‑solving skills. * Confident communicator with both Finance and IT stakeholders. * SQL skills. Desirable * Experience with PeopleSoft AR, Inventory, Asset Management, or Project Costing. * Financial acumen or background in finance. * Knowledge of UK and European VAT. * Experience with ITSM / incident management tools

About the Role We’re looking for a proactive and collaborative Business Analyst to act as the vital link between our IT department and the wider business. In this role, you’ll ensure clear two‑way communication, capture and assess change requests, and help deliver solutions that genuinely support business goals. You’ll work closely with IT, Business and Transformation teams to translate ideas into practical, fit‑for‑purpose solutions—delivered to a transparent and well‑managed schedule. What You’ll Bring Business analysis experience gained in a commercial environment. Strong technical acumen, with experience across complex multi‑user cloud and on‑premises systems. Excellent communication skills, with the ability to influence, explain technical concepts, and adapt your style to different audiences and levels of seniority. Proficiency in MS Word, PowerPoint and Excel to produce high‑quality presentations and documentation. Agile project management skills, applying relevant business analysis methodologies to drive progress and deliver value. A track record of helping deliver IT solutions that enhance product and business performance. Qualifications A degree or equivalent experience. A recognised business analysis qualification. Why Join Us? You’ll be part of a collaborative team playing a key role in shaping how our products evolve and how the business leverages technology. If you enjoy solving problems, influencing outcomes, and improving the way organisations work, we’d love to hear from you. About The Role What You’ll Be Doing Analysing business requirements and translating them into clear, actionable IT deliverables. Communicating complex technical information in a concise and accessible way for non‑technical audiences. Managing multiple workstreams and supporting the delivery of IT projects using agile methodologies. Participating in workshops and discovery sessions. Providing regular updates to business stakeholders and the Transformation team on project progress. Ensuring solutions support the ongoing development of our Travel Risk Management product suite. Required Criteria Commercial experience in business analysis Experience working with complex multi-user cloud and on-premises systems The ability to drive agile projects using PRINCE2 methodology or similar At least 3 days per week office presence Desired Criteria A degree or equivalent. A recognised qualification in business analysis. Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £60,000.00 - £65,000.00 per year

Application Support Analyst | Surrey | Up to £35k Our client, a well-established and growing organisation, is seeking a motivated and customer-focused Application Support Analyst to join their IT team. This is an excellent opportunity for an IT professional looking to develop their expertise across a wide range of business systems while working in a dynamic and supportive environment. The successful candidate will play a key role in delivering high-quality IT and application support, ensuring business systems operate efficiently and users receive timely and effective assistance. This position offers exposure to multiple technologies and the opportunity to build in-depth knowledge of core business applications. You will also provide desktop and application support across office and site locations, helping to ensure a seamless technology experience for users across the organisation. Key Responsibilities Develop and maintain a strong understanding of the client’s core business systems, including their functionality, users, and common issues Provide responsive and professional support to users, resolving incidents, requests, and queries Manage and prioritise support tickets through the IT Service Management (ITSM) system, ensuring SLAs are consistently met Diagnose and resolve issues efficiently, achieving high first-time fix rates wherever possible Escalate complex issues appropriately and manage them through to resolution Maintain accurate documentation, processes, and knowledge base articles to support continuous improvement Perform routine system administration and support tasks Liaise with third-party suppliers and vendors where necessary to resolve technical issues Support change management processes and assist with system enhancements Contribute to wider IT initiatives and provide additional support as required Skills and Experience Experience supporting SaaS applications, especially ClickUp, with the ability to configure and support workspaces and users Strong troubleshooting and problem-solving skills with a structured and analytical approach Excellent communication skills and a strong customer service mindset Ability to work both independently and collaboratively as part of a team Strong organisational skills with the ability to prioritise effectively and work under pressure High attention to detail and a proactive, self-motivated attitude Demonstrated commitment to service improvement and user satisfaction Salary and Benefits £35,000 per annum 5 days onsite in North Surrey Company bonus scheme Private pension scheme 25 days annual leave + bank holidays Cycle to work scheme Gym memberships discounts

I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments Configure and deploy laptops, desktops, mobile devices, and other hardware Carry out onboarding and offboarding tasks, including device setup and account administration Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune Communicate clearly and professionally with clients, managing expectations effectively Assist with IT projects such as migrations, system upgrades, and security improvements Ideal Background Previous experience in an MSP or fast-paced IT support environment (preferred) Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure Familiarity with RMM and PSA tools Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi) Knowledge of backup systems Knowledge of firewall and switch configurations Side Notes 5 days on-site in Chessington (Free parking available)

Manpower are currently seeking an interim eCommerce Analyst B2C, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of March 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £42,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Role Overview We are seeking a motivated and detail?oriented junior professional to support Business Operations within the D?Commerce team. The role will focus on process mapping, documentation, and building scalable process flows that enable operational excellence across Digital & Social Commerce. The successful candidate will also support business development efforts in new markets, cross?border operational expansion, and collaboration with supply chain and external agency partners. Key Responsibilities Document end?to?end business workflows across D?Commerce, Finance, Supply Chain, and cross?functional operations. Build and maintain clear, structured process maps and visual flows. Develop and maintain knowledge documentation (SOPs, playbooks, FAQs, onboarding guides). Support business development initiatives in new and emerging markets by capturing operational requirements and mapping new processes. Assist with operational planning for cross?border expansion, including payment flows, fulfilment models, last?mile operations, and compliance-related process steps. Work with Supply Chain teams to document processes related to inventory availability, order flow, fulfilment, and returns. Collaborate with external eCommerce agencies and partners to gather process inputs, align workflows, and maintain documentation. Help identify gaps, inefficiencies, and opportunities to streamline processes across markets and partners. Ensure processes are aligned with Business Operations governance and evolving D?Commerce strategy.Skills & Experience Required Foundational understanding of Business Operations, business workflow mapping, and documentation. Awareness of Digital & Social Commerce ecosystems, including platforms and operational touchpoints. Basic understanding of Financial Processes (PO management, invoicing, reconciliation). Exposure to or interest in business development, especially market onboarding or new market enablement. Understanding of cross?border commerce considerations (payments, logistics, compliance) is a plus. Awareness of Supply Chain and Operations processes (order flow, inventory, fulfilment, returns). Ability to collaborate with external eCommerce agencies and internal stakeholders. Strong analytical skills, high attention to detail, and ability to translate detailed information into clear flows. Solid communication and organisation skills; proactive and eager to learn. Proficiency in MS office ERP systems - e.g. NetSuite & SAP preferred, but overall knowledge of ERP systems would be appreciated.Preferred (Not Mandatory) Experience supporting eCommerce operations, digital marketing, or marketplace processes. Exposure to project coordination or cross?functional operations in FMCG, retail, or digital channelsMust Have * Ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records. * Experience in digitally managing appointments/records/information or similar via online systems. * Competent user of IT systems with the ability to pick up new systems easily - you will have support and time to learn but need to be confident and independent in managing your learning and show rapid progress. * Strong administration skills. * Used to a fast-moving work environment with strong time management skills. * Can show initiative and prioritise tasks. * Professional telephone manner and communication skills. Nice to Have Amazon Seller Experience Digital Commerce Direct to Consumer E2E Process Finance and Operation Process Mapping Social Commerce PlatformsKingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers

At Healix Health, we believe healthcare works best when it’s personal. Founded in 2000 by clinicians Dr Paul Beven and Dr Peter Mason, we’ve grown into a specialist provider of corporate healthcare trusts — combining decades of medical and risk management expertise to deliver high‑quality, cost‑efficient solutions. Today, our team of 150+ dedicated professionals supports an impressive portfolio of clients across corporate, government, NGO and insurance sectors. As we continue to grow, we’re investing in stronger, smarter financial reporting capabilities to support our next chapter. We’re now looking for a Business Reporting Financial Analyst to join our expanding Finance Team. This is a newly created role, offering the chance to make a real impact and help shape how our organisation uses data to drive strategic decision-making. This is an exciting opportunity to join a dynamic environment where change is embraced, ideas are welcomed, and you’ll have the autonomy to shape our future reporting landscape. Our values — Bold, Clear, Genuine, Considered, Passionate and Respectful — guide everything we do, and we’re looking for someone who shares this mindset. About The Role As a Business Reporting Financial Analyst, you’ll play a key role in strengthening our Business Intelligence and financial planning capabilities. You will: Design and develop new BI KPIs and reporting tools that give the business clear, actionable insights. Produce accurate, timely and insightful reports to support strategic decisions. Contribute to forecasting and budgeting, aligning financial plans with company growth goals. Explore and analyse financial data during our system transition, helping identify opportunities to streamline and improve reporting processes. Deliver ad hoc analysis to support initiatives across the organisation. Key Responsibilities Build Power BI dashboards and reports from the ground up, including connecting to data sources and creating effective visualisations. Present financial insights, trends and forecasts to senior leaders and key stakeholders. Support budgeting by tracking spend and analysing variances against plans. Produce weekly and monthly financial reports, ensuring accuracy and clarity. Prepare both financial and non-financial returns for external bodies, meeting all compliance requirements. Work closely with the accounting team to ensure consistency and accuracy across all financial reporting activities. About You – Essential Skills & Experience We’re looking for someone who: Has at least 2 years’ experience in a financial or reporting analyst role. Understands core accounting principles, backed by an accounting qualification or relevant training. Is enthusiastic about building intuitive, efficient reports and understands data structures and how to integrate multiple data sources. Has strong Excel skills and experience with financial reporting tools such as Power BI or Planning Analytics. Can interpret complex data and translate it into clear, actionable insights. Communicates financial information confidently to non-financial audiences, both verbally and in writing. Personal Attributes The ideal candidate: Has a strong eye for detail and a rigorous approach to data accuracy. Applies logical, pragmatic thinking to problem-solving. Handles confidential information with integrity and professionalism. Shows resilience, adaptability and a proactive attitude to continuous improvement. Thrives in a fast-paced environment, managing multiple deadlines with ease.Required Criteria Has at least 2 years’ experience in a financial or reporting analyst role. Understands core accounting principles, backed by an accounting qualification or relevant training. Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Not disclosed

Please note this is a training course and fees apply* Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. * Microsoft excel - to expert level. * Learn SQL - the programming language used for extracting data from more complex databases. * Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. * Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations

Some knowledge of change management Some knowledge of problem management Some knowledge of risk management BenefitsCompetitive salary25 days holiday PLUS your BIRTHDAY offPension contribution with Royal LondonLife AssurancePrivate medical, dental and optical health insurance with AxaHybrid workin

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If you are looking for a rewarding new role working with the highest calibre of employees then please apply now! For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on harriet@harringtonstarr. Support Engineer / Desktop Support Engineer – CentralLondon – Windows,

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With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enr

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