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Accurately log, categorise, and prioritise all incidents and service requests in the ITSM tool. The 1st Line Support Analyst is the first point of contact for all IT-related incidents and service requests. The analyst plays a key part in maintaining high levels of customer satisfaction and meeting I

Analyst to join a dynamic global team supporting construction and mining. Supply Chain, IT, Engineering, or Marketing.

A leading energy provider in Leicester is seeking a 1st Line Service Desk Analyst to support users in resolving IT issues.

Provide outstanding IT support – Manage incidents and service requests efficiently, ensuring prompt resolution and excellent customer service. Are you passionate about providing exceptional IT support and delivering a first-class customer experience? We are looking for a Service Desk Analyst to jo

Join a dynamic team focused on delivering high-quality care to the community. The role involves managing incoming IT service requests, resolving issues or escalating them appropriately, and maintaining call logs.

If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Talent Acquisition Team: careers@leics. You will look at ways the force can get increased value and benefit out of existing IT business systems. You will provide subject mat

A leading energy provider in the UK is looking for a Service Desk Analyst.In this role, you'll assist users in resolving hardware and software issues, manage help requests, and ensure efficient IT operations.The ideal candidate is highly motivated with strong customer service skills and the ability

A leading energy company seeks a Service Desk Analyst to assist users with IT hardware and software issues. The ideal candidate should have strong communication skills and the ability to resolve tickets efficiently. Enjoy benefits like a discretionary bonus, enhanced pension scheme, and 25 holidays

You will join a large team offering first line support to staff and students, with a commitment to diversity and wellbeing. This is a full-time or job share, permanent position with competitive benefits. A leading UK university is seeking a Service Desk Analyst to provide professional, customer-focu

A leading IT services company based in the UK is seeking an Online Data Analyst fluent in Punjabi and English for a part-time role. The successful candidate will enhance the quality of digital maps used globally and verify data accuracy. This position offers the flexibility to work remotely, making

Ideal candidates should have strong communication and analytical skills, along with experience in IT service management.

As IT Business Analyst you will be looking at business data and creating workflows, either in Salesforce or SAP and supporting any technical questions from the global team of an automotive company based in Desford.

They are seeking a highly skilled and strategic Business Analyst to join their Business IT team as part of the SIMS programme, working alongside programme/project managers, business co-ordinators and Solutions Architects. They have started a journey to improve one of our core system Site Informa

We are recruiting for our valued client who is seeking an experienced IT Business Analyst to join their established IT team on a contract basis. Job Title: IT Business AnalystLocation: Hybrid working. The Role of IT Business Analyst.

We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

Competitive salary, profit share bonus, employee assistance programme, company pension scheme, and life assuranceWe are recruiting on behalf of one of our valued clients-a market-leading provider of IT Project Management Services-who are seeking an IT Business Analyst Consultant to join their dynami

TP ICAP is committed to inclusive hiring and welcomes candidates from all backgrounds to explore opportunities within our organization. This Business Analyst sits within the Corporate Functions team of TP ICAP Technology. Coordinate, hold and lead requirements gathering and process definition worksh

You MUST have Professional Services experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365 / Office 365, Windows Azure, Active Directory and SharePoint. Service Desk Analyst, IT Support Analyst required to work for a

Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. The Digital and IT Senior Analyst defines, configures, tests,

This role involves coordinating with third parties and ensuring compliance with standards. The position offers a full-time, 6-month contract with a hybrid work schedule. A global technology solutions company is seeking a Domain Consolidation Analyst to manage a project consolidating multiple domains

A governmental organization in the UK seeks a Command and Control Analyst to proactively monitor IT estate and troubleshoot significant IT failures. Key responsibilities include data analysis, trend monitoring, and collaboration with major incident managers. The ideal candidate is self-motivated wit

A leading legal services provider in the United Kingdom is seeking an experienced IT Support Analyst (2nd Line) to provide desktop support and resolve technology-related issues within a law firm. The ideal candidate has over 4 years of experience in a law firm environment, with expertise in O365, Az

Partner with the global IT team and external vendors to troubleshoot issues, minimize downtime, and support global IT initiatives and projects. The IT Support Analyst is the primary on‑site IT presence for the Solihull office, delivering hands‑on technical support to local employees while also p

Ideal candidates will have experience in IT support, be familiar with tools like Active Directory and ITSM platforms like ServiceNow or Jira, and possess strong communication skills. A professional services firm in the UK is searching for a 1st Line Support Analyst to provide essential IT support. I

A leading CRM company is seeking an IT Support Analyst for their Solihull office. This role involves delivering hands-on technical support to local employees, managing IT Service Desk requests, and ensuring system reliability across EMEA. The ideal candidate will have substantial IT support experien

A technology services provider in London is seeking a Service Desk Analyst to support their Tech Operations Team with first line support and incident management. Candidates should have a solid service desk background with technical support experience in Windows 11 and Mac OS, along with a passion fo

An international financial institution is seeking an Analyst to support and maintain technology platforms and software solutions. This position promotes a diverse and inclusive work culture, offering opportunities for professional growth and engagement across various sectors. The role entails respon

A highly competitive salary and extensive benefits are offered, alongside opportunities for professional development. The successful candidate will ensure the smooth operation and optimization of critical applications while collaborating with technical teams and business stakeholders. Ideal candidat

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester, Newcastle and Glasgow providing a flexi working policy (option of remote or hybrid + ad hoc client site visits when reques

Positive attitude to any situation, with the ability to resolve customer problems and requests promptly and efficiently. We provide a range of IT Services including Strategy & IT Leadership, Cyber Security, Helpdesk Support and Project / Programme Management - tailored to non-profits and delivered t

A technology solutions provider in the United Kingdom is seeking an experienced IT Business Analyst to support IT systems used in healthcare environments. This is a full-time position with a Monday to Friday schedule.

The fast-paced environment requires effective troubleshooting and prioritisation abilities, making this a critical customer-focused position. A leading ICT Recruitment Consultancy in the United Kingdom seeks Helpdesk Analysts to deliver exceptional 1st line support for clients. Ideal candidates shou

The ideal candidate will possess strong customer service skills, a positive attitude, and the ability to learn on the job. Great opportunity for someone looking to develop skills in an enterprise-grade financial services environment. A wealth management firm based in London is seeking a Trainee Serv

This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1-2 days a week in Central London. Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on

An IT support company is looking for a Trainee IT Support Analyst to provide first-line IT support in a professional environment. The ideal candidate will have a strong interest in IT and technology, with basic computer knowledge. No prior experience is needed, making it perfect for career changers,

The role offers a competitive salary of £50k per annum with benefits and a hybrid working model. A leading organisation in the UK is seeking a Business Analyst to join its dynamic team in Bristol. Ideal candidates should have 3-5 years of experience in secure environments, with a strong grasp of Ag

A leading infrastructure firm in the UK is seeking an Apprentice IT Analyst to provide first-line IT support and assist with maintenance of systems.

A leading IT service provider in London is seeking a skilled IT Support Analyst (2nd Line) to deliver high-quality customer service and technical support. The role requires a minimum of two years of experience in a similar position, strong communication skills, and the ability to handle technical is

A leading professional services provider in the United Kingdom is seeking a mid-senior level Business Analyst to work with stakeholders and define business processes and software requirements. The ideal candidate will have a university degree in IT or Business, relevant certifications, and strong co

Working as part of the End User Compute group, this role interacts with multiple functions within the IT Operations group and with other groups within the wider IT team. Great working environment, competitive salary and benefits, and opportunities for educational support. Maintain excellent verbal c

As part of our ongoing digital transformation, we are looking for a proactive IT Support Analyst to join our Doncaster‑based Information and Digital Services team. You’ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovat

A full driving licence is mandatory, and the position is full-time, Monday to Friday, with on-site presence necessary. The role involves providing first-line IT support, assisting users with hardware and software issues, and requires travel to multiple office locations. Candidates should demonstrate

A leading technology and advisory firm seeks an IT Support Specialist to ensure the smooth functioning of corporate IT systems, focusing on security, software improvements, and user support. Benefits include a private pension scheme, health insurance, and generous holiday entitlement. The ideal cand

This is a hybrid working role with flexibility around working hours. Logging, categorising, and prioritising tickets accurately in the ITSM tool. Experienced with an ITSM platform such as Freshservice, ServiceNow, or Jira.

A leading energy company in the United Kingdom is seeking a Finance Analyst to manage financial operations within Enterprise IT. The role offers a hybrid work environment starting with a salary of £40,000, along with competitive benefits including a pension and bonuses. The candidate will support b

Collaborate with the facilities management team to ensure that IT infrastructure aligns with the overall office environment. Provide initial orientation and training on IT systems and policies. Collaborate with the wider IT team to develop long‑term solutions to recurrent problems.

A professional services firm in the United Kingdom is seeking an Associate Business Analyst to work on high-impact digital and IT transformation projects. Candidates should have proven business analysis experience, familiarity with Agile and Waterfall methodologies, and strong communication skills.

The position typically involves work during weekdays, with occasional weekend support. This opportunity comes with various perks, including employee discounts and a retirement savings plan. A leading food and drink wholesaler in England is seeking an IT Support professional to join their team.