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Some Careers Shine Brighter Than Others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. Following extensive investment across our Technology and Digital domains and global expansion to 30 markets with a plan to extend beyond throughout 2026, we are currently seeking an experienced CRM Technologist for Recruiting to join CFIT – HR Technology. The role is SaaS based, within the Talent Acquisition Team. The Talent Acquisition Systems Analyst will work within Talent Acquisition PODs supporting our portfolio of recruitment, talent intelligence, assessment, and video interview systems. With focus on delivering a rapidly changing backlog of work, aligned with business strategy and OKRs. Working in partnership with the Talent Acquisition Product Owner to deliver continuous value to our customers and employees. The role will also be responsible for delivering change to our existing CRM solutions as well as providing tactical incident and problem recovery management, working closely with Tier 2 team members and our vendors to ensure the satisfactory resolution of incidents within service levels. In This Role You Will • Design, build and test end-to-end applications through close collaboration with other development team members., • Engineer products meet the highest standards of security and data privacy by implementing and following the HSBC Group security and data privacy principles from ideation to production release and beyond., • Engineer products that implement business logic, modern design patterns and architectural principles, • Ensure product robustness and reliability by writing and executing unit and integration tests., • Write System Design documents and Functional Specifications., • Troubleshooting customer issues ensuring a timely resolution., • Support the delivery of initiatives that will involve HR systems such as SAP and other related technologies., • Build efficient and optimal solutions by challenging ideas/opinions., • Maintain effective control of the end-to-end application and service (including Development, UAT and Production)., • Ensure service resilience supporting the existing SAAS solutions as part of the T3 team. To be successful in this role you should meet the following requirements: • Proven experience with a Talent Intelligence Platform (Eightfold preferable)., • Background within a technical configuration role., • Good understanding of technology, best practices and skills needed in modern software development to be able to spare with your colleagues to develop in role as engineers., • Advantageous to have experience with HTML, CSS or JSON and responsive design techniques., • Experience with working in an agile development environment., • Be able to clearly convey complex technical issues to non-technical stakeholders Other Desirable Skills • Knowledge of recruitment systems such as SAP Recruiting, Avature, Hirevue., • Technical background in IT Operations or Software Development This role is based in Sheffield and offers hybrid working. Opening up a world of opportunity Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If You Have a Need That Requires Accommodations Or Changes During The Recruitment Process, Please Get In Touch With Our Recruitment Helpdesk Email: Telephone: +44 207 832 8500

Overview About Certara Certara accelerates medicines using proprietary biosimulation software, technology, and services to transform traditional drug discovery and development. Its clients include more than 2,000 biopharmaceutical companies, academic institutions and regulatory agencies across 62 countries. As an IT End User Support Analyst - Level 2 with Certara, you are part of a global, fast-paced IT organization. Our primary mission is to provide capable & resilient world-class assistance to professional services, software, and corporate business units, ensuring our team members have the access and ability to perform at the highest level in service of our customers. The IT Service Desk supports all technologies in direct contact with Certara end users, spanning multiple technical disciplines across on/off-boarding, hardware provisioning, applications support and management, office technologies (collaboration, networking, printing), and endpoint technologies in the creation of a cohesive and integrated tech stack to support business growth globally. The role requires a passion for supporting team members and using technology to facilitate a better end-user experience for business users. This role is a core member of the Service Desk and should be comfortable being both hands-on in the actioning of support requests and collaborating with operations and infrastructure team members while ensuring appropriate support of knowledgebase articles and documentation for the greater IT organization with key compliance requirements: SOX, ISO 9001 / 27001, SOC2, etc. Responsibilities Primary Duties • Incident Response, • Responsible for level 2 triage, investigation, and resolution of production issues., • Troubleshooting and resolution of IT issues across a range of technologies, • Collaborate with Level 1 support for resolving tickets timely to meet KPIs including ticket SLA, resolution rate, etc., • Work closely with Level 3/Level 4 support teams to perform defect triage and resolve production issues when necessary., • Maintenance Tasks and Service Requests, • Perform maintenance tasks to assist in day-to-day functionality., • Respond to service requests effectively and communicate in a timely manner., • Document and log troubleshooting steps within the ITSM tool., • Support Operational Standards, Diagrams, Policies & Procedures, • Effective use of the ticketing system to track, document, and prioritize work, follow up on tickets, and communicate with customers, • Providing guidance on opportunities for improvement of operational standards and procedures., • Assist in maintaining both internal and user-facing documentation and knowledge articles., • Strong acumen of industry-standard software and hardware technologies., • Ability to understand business processes and accessing application data., • Participate in IT Projects & Ensure Long Term Drive to Consistency of Operations, • Partner with team members and leadership to provide feedback, improve service, lower costs, and prevent unforeseen operational issues., • Participate in projects using various technology solutions in an Agile framework. Qualifications • 3+ years of related IT Service Desk experience (Preferred), • 3+ years of proven technical experience supporting key technologies such as Windows, macOS, Office 365 Suite, end user compute (EUC) technologies, & other industry standard technologies/tools (Preferred), • 3+ years of proven experience with Active Directory (AD), LDAP & Identity Management Technologies (Preferred), • 3+ years of proven experience with IT maintenance operations, vulnerability remediation, & management of endpoints (Preferred), • 3+ years of proven experience providing 2nd level support, remotely and on-site (Preferred), • 3+ years of proven experience provisioning, configuring, and supporting end-user hardware (Preferred), • 3+ years of proven experience supporting a global organization (Preferred), • A minimum of 2 years of experience in Networking (Required), • Strong problem-solving & analytical skills (Required), • Understanding of network management and troubleshooting (Preferred), • Periodically, work outside standard business hours will be required Skills And Attributes • Good written and verbal communication skills, • Positive attitude, • Team player with strong analytical skills and the ability to understand and resolve complex problems, • Highly motivated self-starter, • Strong customer service focus, • Proven ability to identify and implement continuous improvement initiatives and drive reliability efforts. Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.

We’re looking for a VP of Product Marketing to join our Helsinki, Dublin, or Amsterdam office. You can also work fully remotely from the UK or Poland. In this role, you will lead a world-class Product Marketing organization, owning the entire product narrative, competitive positioning, and go-to-market (GTM) execution across all product lines. This role is ideal for a senior PMM leader who thrives in fast-paced SaaS environments, understands data and analytics ecosystems, and can elevate a product-led business into a category-defining platform. Your Day-to-day Work And Responsibilities Include… Product Positioning & Narrative • Own and refine Supermetrics’ core product story, value propositions, and messaging framework across all segments and regions., • Develop clear value props that resonate with marketers, analysts, data teams, and broader decision-makers and that differentiate against competitors and emerging alternatives., • Build a scalable messaging architecture and our product storytelling framework., • Lead analyst relations strategy, ensuring alignment between analyst perception and product-market narrative. Strategic Go-to-Market • Architect GTM playbooks for launches for minor and major product and feature releases., • Partner closely with Product, Marketing, and Sales to orchestrate launch plans that drive awareness, product adoption, and revenue., • Ensure that GTM motions support PLG and SLG motions. Pricing, Packaging & Monetisation • Partner with Product, Sales, Finance, and RevOps on monetization strategy., • Contribute market context: competitive benchmarks, buyer willingness-to-pay signals, and segment elasticity to the pricing model., • Ensure that our pricing articulation aligns with customer value perception. Customer, Competitive & Market Intelligence • Operationalise competitive insights into battlecards, win/loss patterns, and objection-handling tools that enable Sales, CS, and Product to win and retain deals., • Maintain up-to-date market landscapes and segment-level trend analysis to inform product positioning and strategic GTM decisions., • Partner with Customer Success and Product to synthesize Voice-of-Customer insights, ensuring key buyer and user feedback loops are incorporated into messaging, persona definition, and roadmap conversations. Sales, Marketing & Customer Success Enablement • Build and evolve enablement assets: decks, product sheets, objection-handling docs, internal FAQs, • Partner with Sales Enablement and Customer Success to drive adoption and revenue retention, • Equip and support Sales, Marketing, and Customer Success teams to translate technical product capabilities into buyer value., • Collaborate with Customer Marketing to identify and amplify customer stories, case studies, and reference programs. PMM Team & Function Leadership • Lead, coach, and manage a high-performing Product Marketing team, identifying development and growth areas and career paths., • Institutionalise PMM processes and rituals across the org This position is for you if you have… • 12+ years of experience in product marketing or related roles within B2B SaaS., • 8+ years leading PMM teams, ideally in high-growth or scale-up environments., • Proven success in launching technical SaaS products and driving multi-segment GTM strategies (hybrid PLG + SLG)., • Exceptional storytelling skills and the ability to articulate complex technical concepts simply and clearly., • Deep understanding of SaaS monetization, pricing, and packaging., • Experience partnering with executive teams to influence product direction and revenue strategy., • Strong analytical mindset and comfort working with data-driven decisions. We also appreciate it if you have… • Experience with adtech/martech, data, analytics, cloud platforms, BI tools, ETL/ELT, or data warehousing is highly desirable., • Familiarity with the workflows of Marketing Ops, Data Engineers, Analysts, and Growth teams. Benefits We Offer… • Competitive compensation package, including equity, • Great work equipment, and home office allowance for those working in our fully remote locations, • Health care benefits and leisure time insurance, • Annual learning budget, • Sports and well-being allowance Benefits may vary depending on location. Hear why our team likes it here at ___. / Join us on our mission to make data a marketing superpower Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products. We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we’ve grown from a one-person shop to a key player in the industry—and we’re just getting started! We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team. Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together. We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully. Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected. It all started with a Google t-shirt... Read the rest of our growth story at ___.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. Your primary role is to drive these large-scale programs, ensuring the successful execution of foundational elements like seamless log migration and the development of sophisticated detection strategies, to deliver measurable security outcomes in highly dynamic enterprise environments. Your Impact • SECURITY CLEARANCE Eligibility Mandatory, • Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM, • Lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform, • Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization, • Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform, • Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats, • Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy, • Identify opportunities to enhance analyst alert handling and response through automation., • Transform ambiguity into structured action plans, driving accountability at every level of a customer engagement, • Build and mentor high-performing professional services teams that blend consulting, engineering, and change management expertise, • Partner with Product and R&D teams to incorporate field insights into roadmap priorities Qualifications Your Experience • A proven track record in modernizing Security Operations Centers (SOCs) to achieve automation, AI-driven detection, and measurable improvements in MTTD/MTTR, • Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO, • Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations, • 10+ years of hands-on experience in deploying and integrating SIEM/security analytics solutions within large enterprise environments, • 8+ years of experience with Security Operations Center (SOC) tooling, processes, and workflows, • Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence, • Ability to conceive, architect, and develop effective correlation and detection rules, • Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar, is a plus., • Strong expertise in Regular Expressions (Regex), • Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, etc.), is a plus, • Must be able to travel up to 30% Additional Information The Team Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Who are Valcon: Valcon is a north-western European consulting, technology and data company based in the UK, the Netherlands, Denmark, Sweden, and even Croatia. Valcon is private equity backed and in recent years has bought together some of the most exiting companies from these companies to form one of the brightest and most exciting consultancies around. We’re one of the fastest growing companies across Europe and have no plans to stop. What do we do: Our mission is to combine premium consulting with deep technology and data knowledge to add value to our clients. Overview of Technology Practice: We’re at the forefront of empowering the future of work, helping organisations of all sizes achieve their goals. For large enterprises, we eliminate manual labour through automation and intelligent tools, boosting knowledge worker productivity. Across the board, we build high-quality, performant and user-friendly solutions that leverage the latest technologies to deliver exceptional results for both scale-ups and large companies. Our Technology Practice has 5 capabilities: • IT Architecture, • Cloud Engineering, • Software Engineering, • Intelligent Process Automation, • Quality Management What will your role be? As a Solutions Analyst, you will be responsible for a range of activities that may include: • Quickly understanding the business issues, challenges, and industry context of the client’s organisation., • Translating digital opportunities into practical solutions—ranging from new enterprise applications to automated business processes and end-to-end UX, functional, and technical designs., • Focusing on the technical aspects of analysis to support the design and delivery of complex solutions., • Producing clear, concise, and accurate specifications, including UI/GUI designs, functional requirements, user stories, test cases, and user documentation., • Engaging with stakeholders to gather feedback and investigate how services, functions, or products can be improved., • Using data-modelling practices to analyse findings and generate recommendations for operational enhancements or process changes., • Communicating solution benefits across teams and addressing uncertainties or concerns., • Identifying and evaluating solution options, including potential risks and opportunities., • Managing business and technical requirements throughout the full change and development lifecycle., • Collaborating with other analysts across the UK business to share knowledge and develop capability., • Contributing to the growth and development of the Technology Advisory competency. What experience are we looking for? • 5+ years of experience in a project or solution delivery environment., • Ability to operate at all levels, bridging low-level technical detail with high-level business objectives., • Experience working as a Solutions Analyst within an agile scrum team, supporting Product Owners to articulate needs across epics, features, and user stories., • Strong facilitation skills, with experience running workshops and stakeholder interviews to capture requirements., • Ability to produce specifications suitable for a range of audiences and purposes., • Capability to conceptualise and communicate complex solution designs., • Experience delivering COTS (Commercial/Custom Off-The-Shelf) solutions., • Proven experience modelling complex requirements, systems, or solutions., • Strong stakeholder management skills, with the ability to engage effectively with both technical and non-technical audiences., • Ability to understand client challenges and translate them into actionable, effective solutions. Qualifications • Ideally degree-educated in a technology or business-related discipline., • Qualifications in Business Analysis, UML, or Agile methodologies., • Relevant professional qualifications aligned to domain expertise, such as:, • Business Architecture (TOGAF, Six Sigma, Business Architecture Body of Knowledge), • Data Management / Data Architecture, • Business Analysis (e.g., BCS International Diploma in Business Analysis), • Or equivalent experience gained in practice.

Job Description Job Title: Senior Professional Systems Analyst Location: UK Based Type: Permanent, Full-Time (37.5 hours per week) About DXC Technology DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit ___Role Summary Senior Professional System Analyst To support DXC’s XFI insurance software implemented across London Market, General and Health insurance markets. The support team support sits across an international footprint, with clients opting for either dedicated or non-dedicated team support. The role requires the use of SQL Server and XFI application tools to provide issue resolution in line with contracted SLA’s as well as helping develop additional functionality as required by clients. A Senior Support Analyst will also be expected to provide elements of mentoring and training to team members and to support the role of the Support manager when required. Key Accountabilities And Responsibilities • Supporting client’s existing configurations and day-to-day queries., • Using analytical skills to debug and troubleshoot configuration or systemic issues., • Conduct triage and analysis of support requests from the client whilst adhering to contracted SLA’s., • Estimation and design of solutions to insurance issues., • Gathering and interpreting client business requirements., • Documenting and planning of fixes/changes required., • Development of fixes/changes utilizing both SQL Server and DXC’s application tools., • Conducting developer testing and peer reviews., • Deployment of fixes/changes into client systems adhering to client specific release processes and audit requirements. • Communicating with client at all stages of development lifecycle to provide excellent customer service. • Demonstrate fixes/changes with end users and assist in QA and UAT testing efforts., • Work a shift pattern or on-call rota within the support team to cover core contracted support hours if/when required (dependent on client and product experience)., • Have the experience to independently support a client (or group of clients) with BAU issues through the full development lifecycle without need of assistance., • To design, develop, review and execute system test scripts., • To prepare technical system documentation as reference for testing and support as required., • To proactively and effectively work with internal and external teams when required to achieve issue resolution. • To proactively escalate issues with line manager when required., • To proactively ensure that coding standards and best practice approaches adhered to and updated when required. • Entering time reporting into current time reporting system on a daily basis to allow invoicing to occur. • Provide mentoring and training to team members., • To provide cover and assistance to the support manager when required and to assist with release management and client meetings. Essential Skills/Qualifications • Excellent problem-solving skills., • Knowledge and understanding of database design best practice, • Worked in either a BA or second line software support role, • Ability to produce documentation to a high standard., • Ability to work on your own as well as part of a team., • Excellent communication skill across all communication mediums to include face to face meetings, conference calls, web ex sessions, status reports and e mail correspondence, • Ability to advise and influence client directions in relation to scope, time, costs and approach., • Ability to take decisions at the appropriate time, considering the needs of the situation, priorities, constraints and the availability of necessary information., • Self-starter., • Availability to travel to client sites both domestic and international should the need arise., • Hard-working, enthusiastic and enjoys being challenged., • Able to demonstrate examples of learning new software tools/products., • Minimum 2 years active experience of using SQL Server. Must be confident in all aspects of SQL including:, • Stored procedures / Triggers / Views / Functions / Indexes., • The ability to confidently present information to internal and external clients, • Ability to conceptualize and build complex system architectures using DXC’s Software and the database together. Ability to interpret errors to resolve problems., • Minimum 2 years’ experience of or exposure to insurance industry practices and/or systems., • Experience in data analysis and reporting., • Understanding of metadata systems., • Knowledge of development life-cycle best practices., • Other programming experience, • ITIL Qualification DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role. DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available ___.

Salary - £33355 Work Type - Onsite Job Location - Lingley Mere - Laboratories, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays, • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover, • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements, • A comprehensive healthcare plan through our company-funded scheme, • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions, • Best Doctors, • Salary Finance, • Wealth at Work courses, • Deals and discounts, • EVolve Car Scheme, • Employee Assistance Plan, • Mental health first aiders, • ShareBuy, • MORE Choices flexible benefits, • Enhanced parental leave schemes Job Purpose This role is for a scientific and technically competent individual operating within a laboratory production environment, focusing on direct production activities and analytical quality control and inaccuracies which arise outside of the quality assurance process, supporting best practice within team, departments and external bodies. The role operates as a direct report to the Senior Production Scientists and liaising with the Technical Production Scientist and Technical Specialist within the Life Sciences team. Accountabilities & Responsibilities • Direct Production activities in a Life Sciences environment, • Attain competency under a continuing professional development process, • Undertake investigation of anomalous results under analytical quality control procedures, • Support implementation of new equipment/improved techniques from own team., • Support ongoing workloads and projects within Scientific Services, • Best practice integration and continuous improvement, • Initiate equipment maintenance and repair, • Essential communication, influencing and interpersonal skills within team, • IT and LIMS skills, • Understanding of Health and Safety., • Financial awareness Technical Skills, Qualifications & Experience • Scientifically adept with recent practical laboratory skills, • Demonstration of Competent person status, including fully compliant CPD., • Proficient analyst status in a variety of analytical techniques within the team covering a minimum of 3 methods, • Good understanding of ISO 17025, ISO 5667 and all other related regulatory requirements, • Minimum of 3 years laboratory experience, • NVQ/QCF Level 3 or equivalent in a relevant Biology/scientific discipline in line with entry to Membership of a relevant scientific professional body such as the Royal Society of Biology Important Information This role requires regular weekend working (1 in 4 weekends) and standby cover on a rota basis once fully trained. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 500 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. About The Role The Salesforce Product Owner is responsible for defining, prioritising, and driving the Salesforce product roadmap across regions. They ensure the platform meets business needs while maintaining scalability, data quality, and adherence to best practices and governance standards. This role is central to enabling adoption, supporting phased rollouts to international markets, and maximising the value of Salesforce across the organisation. Responsibilities Product Ownership & Roadmap Management: • Own, maintain, and prioritise the Salesforce product backlog, ensuring alignment with business priorities, platform best practices, and technical scalability., • Define and communicate a clear, achievable product roadmap for Salesforce across all geographies., • Translate business requirements into well-defined user stories, acceptance criteria, and release plans., • Act as the voice of the customer and key decision-maker for Salesforce platform changes. Cross-Functional Partnership • Collaborate closely with Internal Products, Data, RevOps, Sales, Marketing, Customer Success, and Finance to gather requirements and align on priorities., • Partner with IT & Compliance to ensure adherence to security, data protection, and governance frameworks., • Work with Data Engineering to ensure smooth integrations and consistent data flows into and out of Salesforce. Platform Adoption & Change Enablement • Drive Salesforce adoption in North America and coordinate phased rollouts to additional international markets., • Develop and execute adoption plans, including communication, training, documentation, and stakeholder engagement., • Monitor usage, identify adoption barriers, and drive improvements to user experience and business outcomes. Governance & Best Practices • Balance business demands with platform standards to avoid technical debt and ensure long-term sustainability., • Champion platform governance, including consistent configuration practices, naming conventions, and data hygiene., • Ensure changes are tested, documented, and deployed following defined change management processes. Execution & Delivery • Lead sprint planning, backlog refinement, and release execution in collaboration with administrators, developers, and project teams., • Monitor delivery performance and manage risks, dependencies, and blockers., • Ensure the platform remains reliable, secure, and optimised for business needs. Essential Criteria • 3+ years of hands-on Salesforce Product Owner, Admin, or CRM Product Management experience., • Proven experience managing backlogs, defining user stories, and prioritising competing business needs., • Strong understanding of Salesforce architecture, configuration, and platform capabilities (Sales Cloud, Service Cloud or Marketing Cloud a plus)., • Experience driving adoption and change across multiple business units or regions., • Strong stakeholder management skills with the ability to influence across technical and non-technical teams., • Excellent communication skills with the ability to simplify complex concepts. Desirable Criteria • Salesforce Administrator or Product Owner certifications (e.g., ADM201, Business Analyst, Strategy Designer)., • Experience supporting a global business with multi-region Salesforce deployments., • Experience in SaaS or subscription-based business models., • Familiarity with integrated system landscapes including ERP, data platforms, and middleware. Please submit your application on our website by Thursday 18th December 2025. Please note: applications may close early due to high demand, so early submission is encouraged. #everway Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success! We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. You can view our Recruitment and Selection Policy ___Please click the link for our ___

HR Workday Analyst Role Type: Contract - 6 months Work Setup: Remote Salary: £313.80 per day Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. What you'll do: • Configure and manage SaaS environments, including organisations, data, tenants, integrations, security and audit frameworks., • Handle complex and large-scale data requests., • Design, develop, and test new features, enhancements and defect fixes to ensure smooth delivery., • Optimise SaaS solutions using deep business knowledge, acting as an internal systems expert to recommend improvements, simplify processes and assess HRIS-wide impacts., • Guide, train and mentor team members to build capability and remove single-point dependencies., • Research and design solutions, advise functional and programme owners, and contribute to the Business Design Authority by reviewing, sizing and prioritising the change portfolio., • Engage in SaaS communities to represent the business, influence product roadmaps and prioritise enhancements that improve service delivery, employee experience and efficiency., • Help shape chatbot strategy; monitor performance, usage and feedback; oversee content creation and deployment updates. What you bring: • Strong Workday expertise (Enterprise Interface Builder (EIB), Workday Studio, Report Writer, DTS) with HR systems and data process knowledge., • Proficient in core modules such as HCM, Time Tracking, Absence, and Payroll., • Skilled in translating business needs into technical solutions, with strong problem-solving, analytical abilities, and the capacity to apply knowledge across areas while effectively communicating guidance and recommendations to stakeholders., • Trained in Workday security, including segmented and intersection models, able to recommend solutions and enforce policies effectively., • Strong understanding of organisational structures and roles., • Experience with APIs, web services, interfaces, networking, data warehousing, relational databases and performance tuning., • Technical proficiency in XML and Java with an understanding of database design and downstream impacts., • HR application support experience with strong data knowledge, conditional logic skills, and a keen attention to detail., • Work flexibly across technical and customer-facing activities, partnering with People Teams, business units, stakeholders, and third-party SaaS teams to implement enhancements, manage changes, and resolve issues. What's Next: If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Fraud Strategy and Analytics team is responsible for analyzing, developing and optimizing Affirm's online fraud decisioning strategy. The team works cross-functionally with Product, Engineering, Operations, and Finance teams to define and ensure accurate execution of the fraud strategy to effectively prevent fraud losses. This role requires extensive use of data analytics to derive insights and develop/update fraud strategies, collaborating with cross-functional partners. Full stack analyst works with the Product teams to develop new fraud features, with the engineering team to launch online experiment to test out the performance of the new features, with the Operation team to execute risk and resolution strategies, with the Finance team to help facilitate discussions on portfolio performance and loss forecasting. Come join us in our mission to change consumer finance through better data and technology, lower costs, and increased transparency while providing the best customer experience. What You’ll Do • Proactively explore data and identify opportunities to help accelerate product development or improve existing products in Trust and Safety, and drive the analytical work of online experiment to optimise the existing strategies to achieve better conversion rate., • Translate analysis and trends into recommendations for business logic to improve identity and fraud conversion rates or fraud rates, • Develop scalable frameworks to manage tiered cutoffs for proprietary fraud machine learning models, • Evaluate innovative data sources to solve fraud risk, and partner with the data engineering team to develop and maintain the data pipelines for our core datasets for analytical purposes., • Own end-to-end analytics workflow, including defining success and performance metrics, socialising them across the organisation, and creating actionable dashboards and reports, • Partner with Machine Learning on building fraud and identity verification strategies for new product, market, and user segments, • Partner closely with Product and Engineering to identify highest impact points in the funnel to drive user acquisition and retention What We Look For • 2-4 years work experience in customer risk management at a payments or financial company., • Fluent in SQL and Python, • A team player with ability to collaborate and influence across different teams in the organisation, • Ability to clearly communicate findings and recommendations to both technical and non-technical audiences, • Passion to understand how the product works and how to change to make it more effective, • Strong time management skills and the ability to manage multiple projects and priorities, • Able to thrive in a fast-paced environment and be responsive and available during high intensity moments, • Bachelor’s or Master’s degree degree in a quantitatively rigorous discipline like engineering, statistics, math, or economics desired, • Knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with risk strategy development. Pay Grade - UK K Equity Grade - 3 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). (GBR) base pay range per year: £86,000 - 126,000 Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. Benefits We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents, • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses, • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge, • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's ___ and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

This job is with Entain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together. Entain is on a mission to revolutionize the world of betting and gaming — and we’re looking for a top-performing commercial finance professional to help shape the future of our ASE region. This is a high-impact, high-visibility role, working for the VP of Strategy & Finance. The ASE region represents Entain's must-win high-growth markets, including brands such as Bwin, SportingBet, Sports Interaction and PartyCasino. You will own commercial finance in this >£700M region across multiple countries and brands. Key activities: • Own the quarterly forecasting & annual budgeting process for our multiple markets, • Analyse business performance and identify key trends / opportunities, • Business partnering on key analyses to support day-to-day decision making The previous holder of this role did not have a direct report but was supported by the general finance function. We intend to supplement this new hire with a junior analyst beneath them. We are looking for someone who is experienced in owning complex forecast models; ideally for B2C digital / subscription businesses. And with strong soft & stakeholder management skills as you will be liaising with senior function leadership across our organisation. Qualifications • Strong undergraduate degree, • 9+ years’ experience in commercial finance (Investment banking, Big 4 modelling, Corporate commercial finance / FP&A functions), • Ability to work in a fast-paced environment and deal with ambiguity / imperfect data, • Proficiency in Excel & data analysis, • Proficiency in business writing and verbal communications, including delivery of presentations to executive business leaders, • Strong interest in the betting, games, media, technology, and entertainment industries Additional Information Benefits At Entain, we know that signing top players requires a great startingpackage,and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in London, you can expect to receive great benefits like: • Generous group bonus scheme, • Hybrid working – 2days in the office, • Private medical insurance, • Pension scheme – matched to 6%, • Ability to buy and sell holiday, • Free subscription to wellbeing app Unmind, • Additional “It’s Your Game” day off to use at either Christmas or New Year, • Entain & Enhance days – 2 paid days off to focus on your professional or personal development, • Share save scheme And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people andbe a part ofan inclusive and supportive community where everyone is celebrated for being themselves. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Role: Cyber Security Analyst Location: London/Manchester/Bristol Salary: Competitive salary and package dependent on experience Career Level: Specialist Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which typically requires 5 years continuous UK address history usually including no periods of 30 consecutive days or more spent outside of the UK and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Our Cyber Practice is a fast-growing community of industry leading experts. The practice covers Assurance, Compliance, Security Operations (SecOps), Offensive Security and Security Research. It is critical that the relevance and quality of the services that we provide is maintained and augmented and that the team members have every opportunity to grow and learn with the organisation. As part of our Blue Team, you’ll use the latest intelligence and tooling to analyse information systems to ensure effective incident detection and response. Job Description If you are looking to make your mark on a rapidly growing SecOps team with some very exciting clients, look no further. We are searching for a passionate and enthusiastic Cyber Security Analyst to join our Blue Team. The ideal candidate will be a self-starter with an inquisitive nature and a keen interest when it comes to technical cybersecurity topics such as threat hunting, attacker tactics and techniques, monitoring and alerting, threat intelligence, and incident readiness and response. Key responsibilities of the role are summarised below: · Security monitoring and incident response · Detection engineering - Develop, maintain, and enhance security detection content primarily for the Splunk SIEM, to enable the detection of threats across diverse platforms (e.g. cloud, endpoints, and networks) · Use frameworks like MITRE ATT&CK to map detection rules and maximise threat coverage · Use analytical platforms to query high volume datasets to identify trends and spot unusual behaviours, indicative of malicious activity · Proactive threat hunting using available client data · Collection and/or interpretation of different sources of threat intelligence · Incident response · Automation of SecOps processes using scripting Desirable Attributes The successful candidate should have experience in some of the following areas: • Core cybersecurity concepts such as network security, cryptography, cloud security, forensics, • Understanding of network protocols and how they can be abused by attackers, • Knowledge of the most prevalent APTs and their TTPs, • Ability to understand client-specific challenges and tailor solutions accordingly, • Commitment to staying abreast of emerging threats, technologies, and methodologies in cybersecurity, • Creative and resourceful in finding solutions to complex cyber challenges, • Knowledge of common analysis techniques associated with Windows and/or Linux, • Experience with Scripting and Programming – e.g. Python/Bash/c/c++/Java Note: This role requires an approximately 1-week per month on-call availability for high priority incidents. Please note there is additional compensation for this and the frequency is client-dependent. Don’t worry if you don’t tick every box – we’d still love to hear from you! If you’re excited about the role and think you could make a difference, please get in touch. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Accenture provides a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Closing Date for Applications: 31/12/2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

Principal Statistical Analyst - Hybrid - Permanent Salary: c£42,000 per annum (negotiable based on experience) + comprehensive benefits package Jisc grade: TDA3 Hours: 35 hours per week Reports into: Head of Official Statistics Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford. About Jisc: For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used. We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are working to build a better digital future for education and research. Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you. The role: Join our team to analyse complex data and communicate meaningful insights. You’ll provide expert input in the analysis of higher education data and statistical product development. This requires an appropriate level of domain knowledge or the capacity to develop such knowledge rapidly. This also requires the ability to schedule and monitor work, set priorities, coordinate work of more junior data analysts, and provide technical and/or statistical support and advice. The precise configuration of the knowledge and skills required will differ from role to role. What you’ll be doing: • Takes the lead on larger or more challenging work packages, agreeing a mutual schedule for that work with colleagues., • Plans & schedules work, manages projects, identifies, and agrees priorities across the team, ensuring an appropriate level of quality is maintained throughout., • Develops a wide understanding of HESA data and becomes a subject matter expert. Understands the wider HE landscape and how the HESA data fits in and is used by our customers. Works with our stakeholders when issues are identified or to provide expert advice or guidance. Supports others in maintaining high standards and compliance. Internally this may be through knowledge sharing, coaching, and mentoring, and identified external training and development requirements., • Providing the strategy and prioritisation around the key areas to develop processes, and improve efficiencies, ways of working and outputs. To coordinate the implementation of these (i.e. through measures such as Reproducible Analytical Pipelines (RAP))., • Responsible for the production and development of new processes and statistical measures and products., • Develops effective solutions and smarter ways of working to drive efficiency savings., • Uses advanced data manipulation techniques and/or statistical skills to analyse HESA data. This could be to do more advanced work on trend analysis or correlating trends, to quality assure datasets, or to improve statistical output products., • May include line management responsibilities for more junior analysts. What we are looking for: • Demonstrable experience of analysing quantitative data for presentation either orally or in writing., • Proven experience of manipulating/analysing data from large databases., • Expertise in using at least one of the following: SQL, Python, R., • Ability to generate solutions to complex issues and takes the lead in the development of such solutions and in their implementation., • Ability to address strategic level problems as well as leading and mentoring other team members on how to solve problems., • Experience of visualisation software such as charts in excel or more advanced systems such as Tableau or Power BI. Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles! Hybrid working: Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices. Why work for us? At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life. Our Guiding Principles: Jisc’s culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future. Discover the amazing benefits we provide! Here’s what you can look forward to: • Flexible work pattern, which can adapt to suit your schedules and personal commitments, • 31 days annual leave (plus bank holidays) that includes three closure days over Christmas, • Buy up to an additional 5 days leave during the flexible benefits window, • Generous flexible pension schemes, • A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support, • A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development, • Allocated allowance of up to £250 to equip your home office, • Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money, • A wide range of discounts and cashback from retailers and big-name high-street stores, • Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks, • Support your volunteering with up to 3 days volunteer leave Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We’re really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please.

Job Description Job Title: Senior Professional Systems Analyst Manager Location: UK Based Type: Permanent, Full-Time (37.5 hours per week) About DXC Technology DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit ___Role Summary Senior Professional System Analyst Manager To manage a support team utilising Xchanging Software Europe limited implemented across London Market, General and Health insurance markets. The support teams support sites across an international footprint, with clients opting for either dedicated or non-dedicated team support. The role requires management of a team who use SQL Server /Oracle and Xchanging Software Europe limited application tools to provide issue resolution in line with contracted SLA’s as well as helping develop additional functionality as required by the client. The team leaders primary role is to ensure the teams compliance with contractual SLA’s and to work with the client over release lifecycles, timeframes and content, monthly reporting, invoicing and staffing requirements whilst achieving agreed utilisation and billability targets Key Duties • Providing the client with exceptional customer service including onsite visits once per quarter, weekly management meetings and monthly service review meetings., • Ensuring that all work within team is carried out to a high standard with internal audits on a regular basis to ensure team compliance to agreed internal processes and models., • Responsible for monthly reporting and invoicing to the client. This includes review of invoicing and agreement of warranty issues etc., • Responsible for accurate forecasting of team utilisation and revenue to the management team, • Ability to correctly escalate team issues as required, liaising with different teams and departments as required ensuring that the correct processes and escalation routes are effectively adhered to., • Ensuring any Client documentation is maintained correctly., • Provide suggestions and ideas to weekly team leader meetings to help continuously develop and improve the service provided to existing and new clients within the support group., • Responsible for training team in new processes and assisting members with complex SQL and Xchanging Software Europe limited issues., • Work with the team and client to schedule and arrange release content and timelines, • Monitor progress of scheduled work and SLA targets on support calls, • Communicating with client at all stages of development lifecycle to provide excellent customer service, • Demonstrate SQL fixes/changes with end users and assist in Development, QA and UAT testing efforts., • Work a shift pattern within the support team to cover core contracted support hours., • To proactively escalate issues with line manager when required., • To proactively ensure that coding standards and best practice approaches adhered to and updated when required., • Entering time reporting in to current time reporting system on a weekly basis to allow invoicing to occur, • Work effectively with Implementation teams to transition new clients into support when required., • Point of contact and escalation for client managers, • Responsible for all aspects of team administration and management This includes:, • Sickness and processing of return to work interviews, • Holiday requests, • Organising and ensuring appropriate cover and resource for client as per their contract, • Quarterly objective and training reviews, • Yearly appraisal reviews, • Regular team meetings and planning sessions, • Provide support to team members as required by ensuring that they have the correct knowledge and support required, • Disciplinary processes and performance management Key Relationships • The Client – DBA’s, BA’s, End Users, Project Managers, Client Manager, • Internal Customers – Team Leader Group, Management Team, DBA’s, Project Managers, Project Teams, QA Testing Teams, Support Team Members, Helpdesk team, • Management - Line Manager, Office Manager, Senior Management Experience & Requirements • Excellent interpersonal skills, • Experienced at providing excellent Customer Service, • Ability to work effectively as part of a team, • Strong reporting skills, • Excellent leadership skills, • Proven motivational skills, • Ability to be flexible to the requirements of the role, • Ability to travel when required, • Great organisational skills, • Track record of performing well under pressure, • Excellent communication and presentation skills with the ability to confidently present information to internal and external clients across all communication mediums including face to face meetings, conference calls, web ex sessions, status reports and e mail correspondence, • Proven ability to advise and influence client direction in relation to scope, time, costs and approach, • Experience of producing management documentation and reports to a high standard, • Excellent problem solving skills, including ability to demonstrate fixes/changes with end users and assist in Development, QA and UAT testing efforts, • Ability to take decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information, • Self-starter, • Availability to travel to client sites both domestic and international when necessary, • Hard-working, enthusiastic and enjoys being challenged, • Able to demonstrate examples of learning new software tools/products, • Excellent motivational skills, • Minimum 2 years’ experience of or exposure to insurance industry practices and/or systems Desirable Criteria • Previous experience of managing a team, • Worked in either a BA or second line software support role, • Ability to conceptualize #and build complex system architectures using Xchanging Software Europe limited and the database together. Ability to interpret errors in order to resolve problems, • Experience in data analysis and reporting, • Understanding of metadata systems DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role. DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available ___.

Job Summary The Department for Science, Innovation and Technology (DSIT) helps the UK grow through science. It speeds up innovation, investment and productivity, whilst ensuring new and existing technologies are safe to use. It also builds a modern digital government to improve services for citizens. To support us on this journey we are expanding its College of Experts. This is a prestigious network of independent specialists who provide impartial, strategic scientific and technical advice to shape national policy and programmes. This Is a Unique Opportunity To: • Help shape government policy, ensuring it is grounded in evidence, aligned with sector needs, and is future-facing., • Collaborate across academia, industry and government, gaining insight into how policy is made and delivered. Job Description The College of Experts is led by the DSIT Chief Scientific Advisor, Professor Chris Johnson, and will include recognised experts from academia and industry. Experts will be invited to contribute up to five days per year on a flexible, unpaid basis, with reasonable travel and subsistence expenses reimbursed. We welcome applications from individuals who are leaders in their field, and who are motivated to apply their expertise for the public good. Tenure will align with the CSA’s term, typically up to ~18 months, with the possibility of extension following review. DSIT is committed to building a cohort that reflects the diversity of people, perspectives and sectors across the UK, and we strongly encourage applications from experts from a wide range of backgrounds. You May Be Asked To Work On: • Specialist insight: Provide deep technical expertise to teams to help ensure projects/business cases are aligned to sectoral needs., • Holistic perspectives: Provide a broad integrated view of the research and innovation landscape and how new initiatives fit into this., • Expert validation: Scrutinise assumptions, problem definition, financial models and proposed outcomes to help shape projects., • Risk assessment: Identify potential challenges early and advise on mitigation. We are recruiting experts for across our policy portfolio: AI Opportunities for a positive impact on economy and society, AI Security, Cyber Security & Digital Identity, Digital and Data, Digital Infrastructure, Future Telecommunications, Engineering Biology, Economic Security, IP Commercialisation, Life Sciences, Quantum Technologies, Regulatory Innovation, Research & Innovation, Security & Online Harms, Semiconductors and Space. We are interested in candidates from STEM, social and behavioural sciences and humanities. Particular areas of interest include: Behaviour Change, Futures Thinking, Human Factors, Economic techniques (such as advanced econometrics, economic growth modelling, macroeconomics, and fiscal modelling), Science Communication & Public Engagement, Sociotechnical approaches to science and technology, and Systems Thinking. Engagements as a member of the College of Experts are designed to be flexible and primarily remote, making it easier for experts across the UK to contribute regardless of location. Typical requests may include Teams meetings with policy teams, engaging in roundtables or reviewing papers. In-person attendance will be rare and only requested when necessary for departmental needs. If travel is required, reasonable expenses will be reimbursed. When in-person engagements do occur, they will typically take place at one of DSIT’s regional offices located in Birmingham, Bristol, Cardiff, Edinburgh, Darlington, London, or Salford. We strongly encourage applications from experts based across the UK’s nations and regions to ensure a broad and representative cohort. The College of Experts is led by the DSIT Chief Scientific Advisor, Professor Chris Johnson, and will include recognised experts from academia and industry. Experts will be invited to contribute up to five days per year on a flexible, unpaid basis, with reasonable travel and subsistence expenses reimbursed. We welcome applications from individuals who are leaders in their field, and who are motivated to apply their expertise for the public good. Tenure will align with the CSA’s term, typically up to ~18 months, with the possibility of extension following review. DSIT is committed to building a cohort that reflects the diversity of people, perspectives and sectors across the UK, and we strongly encourage applications from experts from a wide range of backgrounds. Person specification Essential Criteria: The ideal candidate will be a mid-late career professional who is an expert in their field and interested in contributing to policy and public sector work. They will have the following key skills and experiences: • Recognised nationally or internationally as a specialist in a field relevant to DSIT policy areas, bringing expertise from science, technology, engineering, social sciences, or related disciplines, gained through academia, research organisations, industry, or equivalent professional experience., • A proven ability to communicate complex scientific and technical advice clearly and persuasively in writing and orally. Selection process details To apply for this job please complete this ___ no later than Friday 16th January at 23:55. The form will ask for: • Basic questions on your experience., • Your CV setting out your career history, with key responsibilities, achievements and any methodological expertise you may hold. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. Applicants will be assessed primarily on their CV and statement of suitability. We may choose to hold some informal interviews as part of the selection process. Your application will be reviewed by a panel of Policy and Analyst Leads within DSIT. They will assess your suitability and experience by evaluating the evidence you provide against the essential criteria for the role. Applicants who best demonstrate a strong match with the department’s needs will be selected. If candidates achieve similar scores, the desirable criteria may be used as a guideline for further assessment. Contact Points: Please email any questions to: Information Session: We are running an information session where prospective applicants can find out more about the role. This will take place on: Monday 15th December at 16:00. The session will be an opportunity to hear more about the role, the team and the department. It will also be an opportunity for you to ask any questions. Please note, this session will not focus on the recruitment process. Please register your interest by emailing and you will be sent an invitation to the information session. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete ___ checks. Nationality requirements This Job Is Broadly Open To The Following Groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the ___, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Working for the Civil Service The ___ sets out the standards of behaviour expected of civil servants. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Job Contact: Chief Scientific Advisor Private Office: Recruitment team -

IFS Product Owner Location: Employment Type: Full-time Department: IT / ERP / Digital Transformation About the Role We are looking for an experienced IFS Product Owner to take ownership of our IFS ERP platform and lead its continued evolution across the business. In this role, you will act as the bridge between business stakeholders, functional teams, and technical specialists—ensuring the IFS system delivers maximum value, supports operational needs, and aligns with our strategic goals. If you are passionate about driving continuous improvement, optimizing business processes, and shaping the future of a key enterprise platform, we’d love to hear from you. Key Responsibilities • Own and drive the product vision and roadmap for all IFS modules in use across the business., • Work closely with stakeholders to gather requirements, identify improvements, and translate needs into clear user stories and acceptance criteria., • Manage and prioritize the IFS product backlog to ensure strategic delivery and maximum business value., • Collaborate with technical teams, functional consultants, and developers to plan and deliver enhancements, upgrades, and new features., • Lead workshops, discovery sessions, and reviews to support continuous improvement and adoption., • Validate delivered solutions through testing, UAT, and stakeholder sign-off., • Stay up to date with IFS product releases and industry best practices to recommend platform optimizations., • Support change management activities, including communication, training, and user enablement. Experience • 3+ years working with IFS Applications (Versions 9/10) or IFS Cloud., • Proven experience as a Product Owner, ERP Functional Lead, or Business Analyst., • Hands-on involvement in ERP implementations, upgrades, or major enhancement projects., • Strong understanding of ERP processes (e.g., Finance, Supply Chain, Manufacturing, Service, Projects)., • Ability to translate business requirements into actionable functional designs., • Excellent communication and stakeholder management skills., • Strong analytical and problem-solving abilities., • Familiarity with Agile methodologies (Scrum/Kanban)., • Bachelor’s degree in Business, IT, Computer Science, or related field (or equivalent experience)., • IFS certifications (functional or technical) preferred., • Agile/Product Owner certifications (CSPO, PSPO) beneficial., • Proactive, strategic thinker with a value-driven mindset., • Highly organized and detail-focused., • Comfortable working in a fast-paced, collaborative environment., • Strong sense of ownership and accountability.

THE OPPORTUNITY: Lead RevOps Strategist & Platform Specialist, Data Center (remote role UK or Spain) Job Summary: Iron Mountain is seeking a highly experienced, proactive, and strategic Lead RevOps Strategist & Platform Specialist to join our IMDC Global Services team in the UK or Spain (remote role). The Lead RevOps Strategist & Platform Specialist will serve as the pivotal link between our business strategy and the technical execution of our end-to-end Revenue Operations (RevOps) platform. This role is far more than a traditional Business Analyst (BA); it is a "super BA" responsible for the functional design and continuous, strategic evolution of our Salesforce-based RevOps ecosystem, spanning Lead-to-Cash. This role operates under the direction of the Platform Architect and requires a proactive leader who can strategically identify, design, and implement process, automation, and AI solutions to significantly reduce manual input and errors across the organization. The ideal candidate will leverage their deep expertise in business process optimization and the Salesforce platform within the context of complex financial and commercial operations, ideally within the data center or REIT industry. What You'll Do (Responsibilities) In this role, you will: • Architect Partnership & Strategic Translation: Work directly with the Platform Architect to translate the long-term platform strategy and technical roadmap into detailed, actionable functional requirements and user stories. Serve as the chief translator between holistic business needs across Sales, Finance, and Operations and platform capabilities, particularly for the interdependencies of the Lead-to-Cash process., • Process Optimization & Automation: Proactively identify inefficiencies, bottlenecks, and high-manual-input areas within current business processes. Design and champion future-state processes that leverage automation and AI to significantly reduce manual input and errors, driving efficiency, data integrity, and compliance across the organization., • Lead-to-Cash Expertise & Conga Specialization: Deeply understand, manage, and optimize the automation across the full revenue cycle, including Account & Contact Management, Opportunity Funnel, Quoting & Contracting, and ultimately Billing & Revenue. Become the primary functional expert for the Conga Quote-to-Cash suite (CPQ, CLM, Revenue, and Billing), designing and implementing complex pricing rules, contract automation workflows, and billing schedules within the Conga and Salesforce framework., • Requirements & Data Governance Ownership: Own the full requirements lifecycle, ensuring functional specifications align with the technical design and organizational objectives. Establish and enforce data governance policies and procedures to ensure the accuracy and reliability of all RevOps data for reporting and financial purposes. What You'll Bring (Skills & Qualifications): The ideal candidate will have: • Experience: 5+ years of experience in a senior Business Analyst, Solutions Specialist, or equivalent RevOps role, with a strong focus on Salesforce implementations., • Salesforce Expertise: Proven proficiency in Salesforce Sales Cloud, Service Cloud, or Platform, including advanced knowledge of declarative automation tools (Flow, Process Builder, and Workflow Rules). Salesforce Administrator Certification is required; Platform App Builder or Sales Cloud Consultant certifications are highly desired., • RevOps/CPQ Expertise: Hands-on, demonstrable experience with an enterprise Quote-to-Cash solution. Specific experience with the Conga suite (CPQ, CLM, and Revenue/Billing) is a significant advantage., • Industry Acumen: Experience or strong foundational understanding of data center operations, telecommunications, commercial real estate (REITs), or similar capital-intensive, recurring-revenue business models is highly preferred., • Key Soft Skills: Exceptional critical thinking and structured problem-solving skills, with the ability to define business problems and derive automation-centric solutions. Demonstrated experience working within an Agile/Scrum framework, including the ability to act as a Scrum Master or key contributor in sprint planning, backlog refinement, and delivery of platform enhancements. What We Offer (Benefits): • 100% remote role in the UK or Spain, • Competitive compensation and benefits aligned with the experience., • Comprehensive health, wellness, and retirement plans., • Opportunities for continuous learning and professional growth., • Flexible work options/alternative work options to support work-life balance. Ready to Make an Impact? If you are a proactive leader with deep expertise in Salesforce, Conga, and strategic process optimization who is ready to drive the next evolution of our Lead-to-Cash platform, we want to hear from you. Apply today to become our Lead RevOps Strategist & Platform Specialist! #LI-Remote

iO Sphere | London preferred, UK-wide considered | Hybrid | Full-time or part-time You've built dashboards that people actually use, written SQL that answered real business questions, and turned messy data into clear stories that drove decisions. You know the difference between analysis that sits in a folder and analysis that changes how a team operates. Now you want to do something different with your skills — coaching working professionals to become confident, credible analysts. You bring the analytics expertise. If you haven't coached before, we'll train you. Full-time or part-time, London or elsewhere in the UK — we want to hear from you. About iO-Sphere Traditional training is broken. People finish courses with theory but no real capability — the experience gap. We solve that. At iO-Sphere, learners don't sit through lectures. They come to work in PRISM, our fully simulated company with 500m+ rows of real data, where they tackle realistic business problems and build practical skills they can use immediately. Combined with high-touch coaching from people who've actually done the work, we deliver real capability development — not just content consumption. We also know that technical skills alone don't make someone great at their job. That's why our programmes develop the full skill set: analytical thinking, problem-solving, business acumen, communication, and professional skills. We're training people to be effective in the workplace, not just pass a test. We're one of the UK's fastest-growing Data & AI training companies, and we're building something genuinely different. The Team & Culture Our coaching team is exceptional — former data scientists, analytics directors, engineers, and AI practitioners who decided to do something different with their expertise. You'd be joining a high-performing, tight-knit group that takes ownership, holds itself to a high bar, and has a lot of fun doing it. We value people who take responsibility, move fast, and care deeply about learner outcomes. If you thrive with autonomy and want your ideas to actually get implemented, you'll fit right in. The Impact We're rated 4.9 stars on Google — and that's because of our coaches. You'll watch people transform from uncertain to confident, from struggling with Excel to presenting insights to their leadership team. The feels never get old. That's what makes it all worth it. We're also at an inflection point. 700+ learners trained, real momentum, and 2026 is when we scale — new programmes, new products, bigger team. If you want to join something early and grow with it, this is the time. What You'll Do Coach working professionals through our Data Analytics programme. These are ambitious people who want to become the go-to analyst in their organisation — turning data into insights that drive smarter decisions. The programme covers Excel, SQL, Python, and Power BI, but it's not just about the tools. You'll also coach on analytical problem-solving, critical thinking, communicating insights, and building business acumen — the skills that separate good analysts from great ones. Day-to-day, this means: • Delivering engaging, practical coaching sessions on analytics tools and thinking, • Guiding learners through PRISM-based projects using real, messy data, • Providing clear, constructive feedback on dashboards, SQL, analysis, and how they communicate their findings, • Coaching on the soft stuff too — critical thinking, stakeholder communication, professional presence, • Running 1:1 coaching conversations that build confidence and momentum, • Tracking learner progress and intervening early when someone's struggling, • Maintaining accurate records and evidence (we're regulated, so organisation matters), • Collaborating with the wider coaching and quality teams Shape the programme as you deliver it. These programmes are new and evolving. You'll have real input into quality and execution — if you see a better way to teach something, we want to hear it and we'll actually implement it. Work across different programme types. Beyond skills-levy programmes, you'll also coach on our applied diplomas and commercial training — different learner types, fresh challenges, and variety you won't get elsewhere. Get involved as we grow. We're launching new products throughout 2026, and there's real opportunity to contribute beyond your core coaching role. Why This Isn't Like Other Coaching Jobs • Tech-first = less admin, more coaching. Our systems handle the paperwork so you spend time with learners, not drowning in compliance busywork., • High-quality product. You're delivering something well-designed that actually works — not apologising for broken curriculum., • Room to build. Programmes are fresh. You're not just following a script; you're helping make it better. You'll Succeed Here If You Have Must have: • Hands-on analytics experience: SQL, Excel, data visualisation (Power BI preferred) — applied to real business problems, • Track record of turning data into insights that drove decisions, • Strong analytical thinking and problem-solving skills (you'll be developing these in others), • Ability to explain analytics concepts to non-technical people without dumbing them down, • You genuinely enjoy working with people and get energy from helping others succeed Right mindset: • Takes ownership and follows through, • Eye for improvement — you notice what could be better, • Organised and reliable (we're regulated training, so this matters), • Comfortable in a fast-moving environment No teaching qualifications required. If you haven't coached before, we'll train you and support you in gaining formal qualifications as part of your development. Details Salary: £40,000–£60,000 + bonus, depending on experience Location: London preferred (hybrid, with time in our London office). Open to candidates across the UK for the right person. Hours: Full-time or part-time — we're genuinely flexible and welcome both. Eligibility: Unrestricted right to work in the UK required. We cannot offer visa sponsorship. At iO-Sphere, we value diversity and believe the best outcomes come from varied backgrounds. If you share our passion, we encourage you to apply.

Department: Finance Team: Finance Systems Location: Warsaw/ Glasgow/ remote UK Employment: Permanent Reports into: Finance Systems Team Leader Direct reports: N/A Reference Number: 8977 The Department The Finance System Team plays a significant role in the operational success of Dentons. We look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not always essential and we seek people who relish opportunities to excel, grow and share in our success. We want to give everyone the opportunity to develop their potential fully and, therefore, provide support, training, and encouragement to members of staff at all levels. The Role Dentons is recruiting a Finance Systems Analyst. The individual will have responsibility for providing technical support, system analysis and administration, and championing system best practice for the firm's financial systems which include Elite 3E, Intapp Time and Emburse expense management solutions. The firm has recently implemented a new Practice Management System after a multi-year programme and the role is instrumental in maximizing return on that investment. Responsibilities • Daily monitoring and data integrity checks for the suite of financial systems., • System administration and support for other financial systems including Elite 3E, Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration., • Handling missing time queries from both Legal Service and Business Service colleagues., • Administering system access control and configuring system security., • Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM., • Undertaking system Month End process as part of a rostered team., • Support with the development of system and process enhancements and upgrades., • Support with a variety of testing activity to ensure quality control., • Liaising with software vendor and managing escalation of issues and working with them where required., • Effective and timely status reports to line management., • Assist with process documentation and instructions to ensure compliance and best practice. Required experience, skills and attributes • 4+ years' experience working within a Finance, IT or professional services technical support team., • Strong organizational skills with the ability to manage and prioritise multiple activities., • Demonstrated the ability to work in a support model (technical and/or business) with a proven track record supporting business-critical applications., • Skilled in identifying and implementing innovation and improvements in service delivery., • Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships., • Excellent documentation skills. Essential • Strong Elite 3E experience and knowledge., • Highly collaborative and able to work with teams and users across offices., • Excellent communication skills; Meticulous attention to detail., • Strong analytical skills., • Excellent organisational and project management skills., • Demonstrate 'can do' attitude to problem solving., • Aptitude for absorbing information quickly., • Willingness to develop new skills in wide range of technology., • Good understanding of Microsoft Office suite., • Customer focused, flexible, results driven and used to operating in a period of change., • Able to thrive working under pressure and multi-task, • Ability to work in global environment with wide variety of people and projects in a collective and collaborative manner. Desirable • Experience of IT and Finance operations and strong knowledge and experience in IT/Finance practices., • Experience with financial and system related audits., • Advanced Microsoft Excel skills for data manipulation and management., • Experience with Microsoft SQL (T-SQL) or OQL highly advantageous., • Understanding of databases, servers and system infrastructure beneficial., • Experience managing or being involved with full life cycle projects beneficial., • Experience in post-system transition activities and support., • Process design, implementation, and optimisation., • Collaboration with developers and technical teams., • Strong business partnering with stakeholders. Firm Profile Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. Inclusion and Diversity We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity. Equal Opportunities Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence. If you have any questions about this or the role criteria, please email . NO AGENCIES PLEASE If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email . Enquiries only please – applications will not be accepted via email. Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.

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