It service manager jobs in United Kingdom - Page 4

Electrical Engineer Location: Golders Green, London 40 Hours per week – 8am-5pm Van Included Are you an experienced Electrical Engineer looking to join a dynamic team where your expertise will make a real impact? We’re seeking a proactive and skilled Engineer (Electrical Bias) to help us deliver exceptional service standards across our contract. Key Responsibilities · Ensure full awareness of and compliance with contractual KPIs and SLAs. · Maintain accurate and timely updates within the Aurora Computer-Based · Maintenance System, ensuring PPM and reactive tasks are completed with correct data. · Work closely with the Lead Engineer and Contract Manager to consistently maintain high service levels. · Support the Contract Support team to drive excellent customer satisfaction. · Carry out Planned Preventative Maintenance (PPM) in accordance with manufacturers’ guidelines. · Complete and return all PPM and work-related documentation promptly. · Manage fast and effective procurement of materials and services; proactively identify additional works and raise quotations. · Investigate major operational incidents and produce reports as required. · Attend all callouts in collaboration with the helpdesk team. · Promote and uphold strong Health & Safety culture across the team. · Carry out both reactive and planned maintenance tasks as needed. About You · Proven experience in electrical engineering with a recognised qualification, including 18th Edition certification. · Strong understanding of Health & Safety and safe working practices. · A proactive approach with the ability to anticipate, diagnose, and repair faults efficiently. · Excellent problem-solving skills and attention to detail. · Willingness and availability to participate in the on-call rota (essential). What’s in it for you? · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! · Overtime availability · Matched pension · Life Assurance & Private Medical Insurance (after 12 months) · Flexible benefits including retail discounts, electric car scheme, wellbeing support · Recognition & referral bonus programmes · Volunteering day & Employee Assistance Programme At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

Senior Quantity Surveyor Galldris Group Location: Radlett, Hertfordshire An exciting opportunity has arisen for a Senior Quantity Surveyor to join our team in Hertfordshire. To be considered, you will come from a Construction or Civil Engineering background. The Senior Quantity Surveyor will be responsible for administering the JCT Design & Build Contract in a professional and timely manner and the financial delivery of the Contract, including the control of cost and cash, and ensuring it is procured and delivered within budget. Management and leadership of trainees. Key Accountabilities to include but not limited to: • Achieve or exceed budgeted targets by looking for V/E opportunities, alternative methods of completing the works, and buying gains from S/C Procurement, • Ensure external valuations are submitted in accordance with the conditions of the main contract and that payments are received by the due date, taking full responsibility for the contract’s cash position, • Complete monthly CVR reports, ensuring they accurately reflect current position on-site and final profit projection, • Administer the main contract (and subcontract) conditions and identify and prepare timely contractual notices for all events, • Price and agree on all contract variations, in a timely manner whilst maximising our entitlement, • Understand bid and demonstrate a good working knowledge of contract at the Preconstruction Stage, • Procure supply chain orders in a timely manner that accurately reflects the scope works and administer same, accurately valuing, certifying, and issuing relevant payment notices, • Accurately re-measure works in accordance with the method of measurement and in a timely manner, whilst maximising our entitlement, • Achieve timely final account agreement on client and supply chain accounts, whilst maintaining strong working relationships, • Lead and manage trainee/junior surveyors, • Undertaking other duties as reasonably required from time to time by the line manager, • Comply with Company procedures Experience/Knowledge: • Experienced, skilled, qualified, and knowledgeable Senior Quantity Surveyor, • Experience in NEC & JCT form of contracts, • Proven ability to deliver a wide range of technically challenging projects to meet and exceed client expectations, • Experience in successfully implementing plans/projects on time and within budget, • Ability to effectively plan and manage budgets and resources, • Evidence of high levels of customer service and satisfaction, • Experience in successfully managing performance and providing constructive feedback, • A thorough working knowledge of current building legislation, • Demonstrates good understanding of the political structure and role of elected members, • Ability to work collaboratively both with own service and across other services Qualifications: • Degree in Quantity Surveying or similar technical qualification (HND HNC), • Working towards professional qualification status (MCIOB/MRICS) (desirable) Skills: • IT literate, • Excellent communication skills both verbal and written, • Ability to deal with clients & internal staff, • Ability to work on own initiative, • Excellent organisational and planning skills, • Management and leadership Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. Crest Nicholson are recruiting for a Group Quality Assurance Manager to join our business. Our central quality assurance team deliver a mix of support services to Divisional operations and provide Group assurance and compliance monitoring. Working closely with Division to ensure that the processes and systems we develop are practical and consistently delivered across the group to help ensure our customers receive a high-quality new home product. Key Responsibilities: • Standard Process & Systems Development - Contribute to the development of our QA standards, processes and systems., • Operational support - Train, coach and support operational teams in delivering to expectations., • Group Assurance - Monitor compliance with key QA controls and KPI’s, including other stakeholder standards (NHBC/Premier etc)., • Product Quality Assurance – Such as Off-site manufacture and key on-site components. Delivered in an agile way, largely site based (multiple locations) with mix of office, manufacturing facility and occasional home-based activity. Responsibilities listed above expanded on below. Standards Process & Systems Development • Contribute towards the review and update of the Quality Management System, Good Practice Guide, Fire Safety Performance Policy, Build Manual and Quality & Customer Service Process, • Contributor towards any working groups on build and systems compliance improvement Operational Support • Induct new staff in the Quality Management System - policies and processes, and the high levels of customer satisfaction expected at Crest Nicholson, • Ensure by training and coaching that the site team (Build Managers and Site/Assistant/Trainee Managers) are consistently implementing Crest processes and systems as required. For example:, • Zutec to demonstrate Build Stage Quality Compliance and capture of evidence, • Capture of evidence as laid out in the Quality policy and procedures which set out the required evidence to be captured, • Ensure the Build/Site Manager can arrange sub-contractor set up of Zutec through IT Services Group Assurance • Check the use of Zutec for Build Stage Quality Compliance against the Quality Dashboard and agree any improvement action plans to achieve agreed compliance targets, • Utilise reporting tools and services from external organizations such as NHBC and Premier, customer satisfaction reports to achieve compliance, • Audit systems utilisation for key evidence requirements such as:, • Sub-contractor evidence for fire protection and insulation, • Future homes Photo evidence, • Check compliance to the Fire Safety Performance Policy and Quality & Customer Service Process, • Check snagging is being managed and closed and investigate root cause of any defects Product Quality Assurance • Off-Site Manufacture site visits and audits., • Critical component and building performance requirements What are we looking for in a successful candidate? • Experience in the construction/home building industry, • Building regulations and new home warranty standards, • Strong communication, coaching and training skills, • CSCS card, • Internal auditor (desirable), • Practitioner Level of the Chartered Quality Institute (PCQI) or equivalent/working towards (desirable), • Sound working knowledge of Microsoft Office products including Teams, • Proactive, self-starter, able to work on own initiative or within team, • Good understanding of Operational IT systems to record build compliance The Company Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings. Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive. As an employer of choice, we offer an extensive range of benefits, to include: • Competitive Salary, • Company Bonus Scheme, • Car Allowance, • Private pension, • Private healthcare and cash plan options, • 25 days' annual leave, • Cycle to work scheme, • Share save scheme, • Gym membership discounts We are an inclusive employer; the Company will consider flexible working requests for all roles. We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under ‘Recruitment Privacy Policy'.

Platform Engineering Manager | Azure, Terraform & DevOps | Cloud Transformation in Financial Services • Location: London (Hybrid, typically 3 days onsite), • Permanent, full-time, • Salary: £90k - £100k + 10% bonus + benefits, • Visa sponsorship: Not available The Role You’ll lead the strategy, delivery, and operation of a hybrid platform across Azure and IaaS. The focus is on building and running a secure, scalable platform while driving the shift toward cloud-native. You’ll define the platform roadmap, implement Azure landing zones, and ensure engineering teams can deliver reliably and at pace. This is a leadership role with accountability across platform engineering, governance, security, and operational performance. Non-Negotiables • Platform engineering leadership in enterprise environments, • Cloud platforms (Azure preferred, but open to AWS or GCP backgrounds), • Azure (landing zones, governance, IaaS/PaaS) or equivalent in other cloud environments, • Architecture governance and design authority, • Security-by-design and Zero Trust, • Terraform or Bicep (production IaC), • CI/CD and infrastructure automation, • Observability (SLOs, monitoring, incident management), • Disaster recovery and resilience planning, • Vendor and third-party management, • Strong stakeholder communication What You’ll Work With • Azure (landing zones, shared services), • Terraform / Bicep, • CI/CD pipelines, • Kubernetes (AKS), • Observability tooling (logs, metrics, tracing), • Networking (VNets, ExpressRoute, private endpoints), • Security controls and compliance frameworks, • Event Hubs, Service Bus, API Management, • Hybrid Windows/Linux infrastructure Nice to Haves • FinOps (cost control, budgeting, optimisation), • Financial services or regulated environments, • ISO27001 / NIST or similar frameworks, • Payments or financial messaging exposure, • Azure or Kubernetes certifications Why Join / Projects • Define and deliver the Azure platform strategy, • Build enterprise landing zones and shared services, • Improve developer experience through self-service platforms, • Drive automation, standardisation, and reliability, • Own platform resilience, security, and compliance You’ll have clear ownership of the platform and how it evolves. Platform Engineering Manager | Azure, Terraform & DevOps | Cloud Transformation in Financial Services

Drone Technology Manager Do you have hands-on experience leading drone shows and live events technology? Are you looking to work in a growing, international, fast paced, exciting and global business working with some of the worlds best known live acts and biggest shows? Would you like to work for the world's largest, most exciting and innovative supplier of laser, special effects and now Drone Shows? ER Productions is the world record holder for the world's largest laser display performed in Dubai in 2021 and is now pushing the boundaries of drone light shows worldwide – would you like to join the team and be part of delivering the most spectacular drone displays on planet earth? This could be the job for you. For the right candidates there are development and career opportunities as our business continues to implement our ambitious long term growth strategy. Our work will truly give you the opportunity to lead innovation, shape our drone capability and grow with one of the most dynamic companies in the industry. We want applicants that have senior-level drone show experience, a strong commercial and regulatory mindset, and a brilliant can-do attitude. The purpose of the role is to lead the development, management and continuous improvement of ER’s drone technology capability, ensuring we have a reliable, scalable and innovative drone platform capable of delivering world-class drone shows globally. You will be working in a fast paced international business working to tight deadlines and last minute changes, therefore it is important that you have the following Skills and Experience: • At least 2 years hands-on experience leading LED drone show operations at a senior level, ideally including large-scale public or broadcast events, • At least 2 years experience in an operational role across multiple international territories, • Track record of building and managing global technical crews, including training design, certification management, and succession planning, • 4 years experience in live events / entertainment technology or 2 years in aerospace / UAV industries (preferred), • Experience evaluating and integrating emerging drone technologies and managing supplier / manufacturer relationships, • Proven involvement in the commercial bidding process, reviewing scopes, providing cost input, and assessing feasibility, • Good commercial acumen with knowledge of Excel and Google Suite, • Competence in operational risk assessment, safety case development, and incident management, • Ability to read, interpret, and apply aviation authority regulations across multiple international jurisdictions, • Proficiency in drone fleet management platforms, service history systems, and maintenance tracking tools, • Strong project management skills with the ability to support multiple simultaneous productions across different time zones As a Drone Technology Manager your responsibilities will include: • Lead the development and documentation of a clearly defined, reliable and scalable drone technology platform (hardware, control systems, software and infrastructure) that integrates seamlessly with ER’s laser and show systems, • Oversee fleet maintenance, expansion, preparation, testing and readiness to ensure ≥95% uptime and flawless show delivery, • Ensure 100% compliance with all aviation licensing, safety and regulatory requirements across every operating territory, maintaining full documentation and a proactive compliance calendar, • Design and deliver a global training programme so that certified pilots and technicians are available in every key location, while researching, testing and introducing new drone technologies in a structured way, • Support project managers with accurate drone scopes, costings and feasibility assessments for bids, and manage drone-related capital investment and operational costs responsibly Package on Offer: • Competitive Salary DOE + Overtime, • 4 Weeks Holiday + Bank Holidays + Seasonal Shut Down, • Mobile Phone & Apple Laptop, • Premium Health Care, Dental & Vision cover, • Enrollment into 401K Savings scheme, after qualifying period, • Participation in ER Productions Bonus Scheme, after qualifying period A little about us: ER Productions is an international, award-winning laser & special effects specialist, with credits spanning high profile events, advertising, television and worldwide concert tours. Constantly pushing the envelope when it comes to the ongoing development, manufacture and sourcing of cutting-edge laser, drone & SFX products, we have the largest collection of laser and drone solutions worldwide. With offices in the UK, Spain, Australia, Saudi Arabia and USA, ER Productions is perfectly placed to deliver systems and show-stopping laser & drone displays around the world. If you’re ready to lead the next generation of drone technology at the most exciting company in the industry, we’d love to hear from you.

Ardmore have been at the forefront in delivering hundreds of major projects across London. We have established a major reputation for delivery of large-scale phased regeneration schemes. Some of our iconic projects include the Corinthia Hotel, Churchills Old War Office and the Greenwich Peninsula. We build homes, offices, hotels, schools, medical centres, parks, playgrounds – every facility our great city needs. And we do it with passion. With sensitivity. With style! As the Senior MEP Manager you will oversee the quality control and installation of all mechanical and electrical packages for one of our london based projects. This is a key role where you will carry out a pro- active role in running and overseeing a team of professional M&E engineers in delivering M&E Commissioning Management service, covering all building service installations. Main Responsibilities: • Attend design and construction meetings and chair weekly M&E subcontractor meetings with relevant managers in attendance., • Lead day to day Design (where applicable) and construction management works on projects, including procurement, installation, and commissioning., • Ensure all subcontractors and site operatives to be working to their method statements. Method statements to be reviewed alongside health and safety department to ensure methodology is safest way of carrying out the works., • Communicate between the M&E commissioning managers, designers and the construction team., • Ensure that all inspection and testing procedures are carried out correctly, • Write/ review the commissioning strategy, commissioning assessment, commissioning plan and programme, • Witness and sign off commissioning off systems, and associated documentation We’re Looking For: • Experience of leading all MEP elements for a similar size project, • Excellent working knowledge of materials, specifications and industry working practices., • Experience in the design and build of air source heat pumps solutions (highly desirable), • Knowledge of current legislation: Health and Safety requirements, building regulations, NHBC site specific requirement, • Educated to ONC level or Likely to hold relevant professional qualifications from a building services background. Example of Company Benefits (Dependent on role level) • Competitive Maternity, Adoption & Paternity Pay scheme, • Private Medical Cover, • Competitive holiday allowances, starting with 25 + bank holidays and going up to 29 days + Bank holidays (dependant on length of service), Day off on your birthday also included!, • Competitive pension scheme to help you for when you retire, • Life Assurance (Paying 4* your salary), • Relevant professional membership fees paid and continued support with your professional growth and Learning., • Generous Staff referral scheme, paying up to £3,500, • The opportunity to save up to 25% on your bike via the Cycle to work scheme, • Discounts on 100's of retailers and Gyms Further Information About the Role Kindly be aware that this advertisement for our job vacancy may not encompass all assigned duties, responsibilities, or aspects of the role described. It is subject to potential amendments at the sole discretion of Ardmore. For a full role profile, please contact us directly at Equal Opportunities Ardmore are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender, reassignment, religion or belief, marital status, or pregnancy or maternity. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any reasonable adjustments to complete your application. Candidate Privacy Notice As part of our recruitment process for all roles including employees, consultants and subcontractors, we collect and process personal data relating to job candidates and potential candidates. We explain how we use personal information in the Candidate privacy notice. To view our Candidate privacy notice please visit the Ardmore Group website > Working for us > privacy notice.

We are looking for an Hard Services FM Manager to join our clients team working on a flagship retail store in London. The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded., • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers., • Manage and control the attendance and work output of all directly employed staff (team of 40 engineers on a 7-7 shift pattern) and specialist sub-contractors., • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/targets (i.e. working capital, P&L, Costs)., • Lead, manage and support a no-compromise approach to Health & Safety., • Manage the business to ensure all necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption., • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that margin expectations are achieved., • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract. Main Responsibilities: • Planning and allocation of technical resources including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in-house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code at all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews/appraisals., • Develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc., recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients' business and maintain the required availability of the key functional areas throughout their store., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Responsible for finances and WIP. Hours of Work Monday to Friday, 8am-5pm. Benefits • Additional earnings available through overtime - if wanted., • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year., • Pension with matched contributions between 6-8%., • Life Assurance., • Private Medical Insurance Single Cover on completion of 12 months' service, with the opportunity to pay for additional cover for partner/dependants., • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance., • Access to wellbeing programmes., • Company Sick Pay., • Employee recognition programmes which reward exceptional achievements., • Employee Referral bonus with generous bonuses for ‘referring a friend’., • The opportunity to use one working day per year volunteering to help the local community., • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters., • Smartphone/Tablet, uniform, PPE. Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role., • Demonstrable experience of budget management and control of small revenue works., • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams., • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure., • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH., • Detailed operational understanding of facilities maintenance and building services within a client-focused environment., • Extensive experience in managing a multi-disciplined workforce., • Experience in the Mechanical and Electrical aspects of general building PPM schedules., • Experience with similar maintenance duties including fault diagnosis, rectification., • Building Management Systems experience., • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar., • IT literate FM Management Information Systems, MS Word, PowerPoint and Excel., • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs., • Sound commercial and financial awareness., • Experience of Supervising and controlling similar contracts/site delivery teams., • Proven ability to produce detailed reports for the customer and Account Manager.

Senior BESS Integration & Plant Control Engineer • Project Name: HOW03 BESS, • Duration: 07-Apr-2026 - 31-May-2027, • Job Classification: Electrical Systems, • Primarily remote (UK-based preferred), with travel to Norwich and London, • Bring own PPE, • Mon – Friday Description Project: 300MW BESS integrated with 2.6GW Offshore Wind Farm via HVDC Role Overview We are seeking a specialist engineer to support the BESS Technical Lead with the integration of a large-scale Battery Energy Storage System (BESS) with a major offshore wind farm connected via HVDC. This is a technically challenging and high-profile role focused on ensuring robust integration between the BESS, HVDC system, offshore wind plant, control systems, trading and optimisation platforms, and operational stakeholders. The role has a particular emphasis on the BESS interfaces and requires an engineer who can provide input into the development of the operating philosophy, control philosophy, and interface design across multiple systems and parties. This individual will play a key role in ensuring the integrated system is operable, reliable, commercially optimised, and validated through practical testing that the BESS is grid code compliant. Key Responsibilities 1. BESS–HVDC–Offshore Wind Integration • Support the design and coordination of the control interfaces between the BESS and HVDC system across a range of operating scenarios., • Define and manage key integration interfaces between the BESS, offshore wind farm, HVDC controls, plant controllers, and other relevant OEM systems., • Support the BESS Technical Lead to provide input into the development of the overall integrated operating and control philosophy for the BESS, HVDC system, and offshore wind plant., • Support the BESS Technical Lead working closely with OEMs and project stakeholders to ensure the integrated solution is correctly designed, built, tested, and commissioned. 2. Trading, Revenue & Operational Interfaces • Lead the definition of BESS interfaces related to trading, dispatch, and revenue optimisation, including interfaces with the optimiser platform., • Ensure control logic and system design appropriately reflect network constraints, including restrictions arising from shared grid connection arrangements, offshore wind generation conditions, HVDC operating constraints, and wider transmission system limitations., • Develop the functional approach to automatically limit or adjust traded power when plant or grid constraints apply., • Coordinate interfaces between the BESS and the trading optimiser, the BESS OEM for warranty, maintenance, and condition monitoring signals, and the 24/7 control centre supporting NESO and the BESS owner/operator. 3. Technical Leadership & Interface Management • Provide technical leadership across complex multidisciplinary interfaces involving controls, SCADA, commercial/trading systems, OEM platforms, and grid compliance functions., • Act as the glue across multiple technical and commercial workstreams to ensure a coherent and reliable end-to-end solution., • Manage model and interface coordination between different OEMs, particularly where control interactions between the BESS and HVDC are critical., • Work closely with the Plant Control Engineer for the HVDC and offshore wind plant to ensure aligned design and testing., • Work closely with the Lead BESS HV Engineer to ensure aligned design and testing. 4. Grid Code Compliance & Testing • Lead the BESS aspects of UK grid code compliance planning and testing by working closely with the Plant Control Engineer for the HVDC and Offshore Windfarm as well as the overall commissioning team., • Support and coordinate compliance activities with NESO, including a practical understanding of E-ON, I-ON A, I-ON B, and FON working closely with the Design & Compliance Manager as well as the Grid Connection Manager., • Good understanding of operational tripping schemes and the compliance testing associated with this., • Ensure that control design, plant operation, and interface behaviour support successful compliance demonstration., • Coordinate with specialists responsible for compliance studies, testing, and technical evidence packages., • Develop Grid Code Compliance test procedures using client templates and formatting that are familiar to NESO., • Prepare Grid Code Compliance test results and reports using client templates and formatting that are familiar to NESO. 5. Integrated Control Design Documentation • Produce and maintain the integrated documentation required to pull together inputs from different packages, contractors, and OEMs for the BESS control design implementation., • Develop clear, structured documentation covering operational modes, operational tripping philosophy, control schemes, and key interface definitions., • Ensure documentation clearly defines interfaces with neighbouring systems, including the HVDC system, offshore wind plant, plant control systems, control room, trading and revenue, Optimiser, the Transmission System Operator (TSO)., • Coordinate across packages and stakeholders to ensure documentation is aligned, complete, traceable, and suitable to support design, implementation, testing, commissioning, and operations. Why This Role? • The successful candidate will be supported by experienced teams across HV, protection, SCADA, metering, commercial, trading, and revenue, as well as receiving training and support from the optimiser provider. This role offers genuine scope for growth, learning, and technical leadership., • If solving complex engineering challenges across BESS, HVDC, and offshore wind integration motivates you, this is an exceptional opportunity., • The Consultant must bring his/her own PC and/or Iphone. External consultants’ equipment such as PCs, mobile phones and iPads must always be up to date with the latest iOS release. The owner must allow client’s AirWatch security and management software for iPhones and iPads to be installed. The app is mandatory on all mobile devices used by staff (including External consultants) to protect them from cybercrime. The owner must grant approval for client to remove apps, data and access from privately owned equipment if it is deemed to pose a risk in relation to client’s security or the GDPR regulations, if the equipment is lost/stolen, or if the owner ceases to have an active contract with Magnit and/or client. When an external consultant leaves client, they must contact the IT Service Desk to remove all client apps and data. The IT Service Desk can only support privately owned equipment in connection with client’s AirWatch security and management software. Requirements: Essential • Strong experience in the integration of Battery Energy Storage Systems (BESS) into complex power projects., • Demonstrable experience with control interfaces between the BESS and other plant systems, ideally including HVDC, renewable generation, or grid-connected infrastructure., • A basic understanding of communication network infrastructure and cyber security., • Good understanding of BESS trading, dispatch, and revenue optimisation interfaces in the UK market., • Experience defining or managing interfaces with optimisers/trading platforms, OEM control systems, SCADA and plant control systems, and remote operational/control centres., • Strong understanding of how shared grid connection constraints impact BESS operation and traded power availability., • Experience with co-located BESS projects sharing a grid connection with other generation assets, such as offshore wind, onshore wind, solar, or other generation plant., • Ability to develop and manage an integrated operating and control philosophy across multiple systems and stakeholders., • Good working knowledge of UK grid code compliance processes for large grid-connected plant, including practical awareness of testing and energisation stages., • Understanding of REMIT considerations regarding trading and implication of where data/signals are sent., • Experience producing integrated technical documentation that consolidates control design inputs, operating philosophies, trip logic, and interface requirements across multiple OEMs and packages. Desirable • Experience working on projects involving HVDC-connected offshore wind., • Broader understanding of power systems and control interactions, sufficient to manage technical interfaces and challenge OEMs effectively., • Familiarity with grid code compliance studies, even if not personally conducting PSCAD or PowerFactory simulations., • Awareness of related areas such as SCADA integration, metering interfaces, protection interactions and control room operations., • Prior experience coordinating across multiple OEMs and contractors in a complex delivery environment. Technical Capability Profile The successful candidate will not be expected to personally carry out PSCAD or PowerFactory studies, but should have sufficient knowledge of power system behaviour, control interactions, and dynamic plant integration to: • understand the implications of study outputs., • manage technical discussions with OEMs and consultants., • review interface assumptions., • ensure appropriate integration between BESS and HVDC control systems; and, • support the delivery of a technically robust and compliant solution. Qualifications • Degree in Electrical Engineering, Control Systems Engineering, or similar relevant discipline., • Master’s degree preferred., • A solid background in control theory, and practical site experience especially grid code compliance testing. Location & Travel • UK-based candidates are strongly preferred., • The role is primarily remote, but regular travel will be required., • The project site is in Norwich, and the optimiser provider / employer offices are in London., • Candidates should expect travel of approximately 1–2 days per week, depending on project phase., • During key periods—particularly grid code compliance testing, initial energisation, and early operational phases—a greater site presence in Norwich will be required to support issue resolution and successful delivery., • For site visits, the consultant must bring their own work clothes and basic PPE.

Engineering Manager (Hands-On) Playter is a UK-based SME lender providing flexible finance to growing businesses. We combine product-led underwriting, real-time data ingestion, and proprietary risk models to originate and service short-term lending at scale. In late 2025, Playter was acquired by Shawbrook Bank. This significantly expanded our engineering remit. We are now building and operating product and platform layers supporting both: • Player-originated lending products, • Shawbrook unsecured SME lending This includes core servicing systems, risk infrastructure, regulatory reporting, and bank-grade integrations. We are actively migrating from a traditional CRUD-style architecture to an event-sourced system across core financial domains (accounts, payments, transactions, balances, journal postings). This is a foundational architectural shift and a central part of our 2026 roadmap. AI is deeply embedded in how we work. We use AI-assisted development tooling extensively, and our product workflows include AI-driven data extraction and understanding layers. Team & Environment • Small, high-calibre engineering team, • TypeScript monorepo, • Node.js services, • tRPC API layer, • Postgres + Prisma, • GCP infrastructure, • Strong product-engineer ownership model, • High autonomy, high accountability Engineers work directly with Risk, Finance, Operations, Sales, and Shawbrook stakeholders. Problems don’t arrive as neatly written tickets. You’ll help define them, pressure test assumptions, and shape the solution before a line of code is written. We’re not a feature factory. You own things end to end - discovery, design, sequencing, implementation, integration, shipping, and watching it in production. If something breaks, you care. If something feels wrong in the domain model, you fix it. The expectation is high autonomy with high accountability. Engineers are trusted to make architectural decisions and are equally responsible for the operational consequences of those decisions. Role Overview We are seeking an early-career Engineering Manager. This may be a Tech Lead moving into management, or someone with 1-2 years of existing management experience. This is not a pure management role. You will remain hands-on, contributing technically (often via AI-assisted development), while taking responsibility for team performance, planning, and delivery. The team is small. This role requires strong organisational discipline without introducing unnecessary bureaucracy. Responsibilities • Line management of engineers (1:1s, feedback, development plans), • Workload planning and prioritisation, • Delivery tracking across multiple parallel initiatives, • Cross-functional coordination (Risk, Finance, Bank stakeholders), • Maintaining high engineering standards, • Contributing technically to key projects Required Experience • Strong full-stack engineering background (Node/TypeScript preferred), • Experience leading projects end-to-end, • Experience mentoring or leading engineers, • Exposure to stakeholder management, • Structured thinking around planning and sequencing work Ideal Experience • Transition from Tech Lead to EM, • Experience in fintech or regulated environments, • Comfort working in small, high-autonomy teams, • Experience managing change during acquisition or integration phases

Network Engineer Hybrid (2 days a week) Contract (6+ Months) Inside IR35 Canary Wharf, UK Knowledge, skills, and abilities • A solid network/security/cloud engineer with a strong focus on cloud hosted environments within AWS and Azure as well as excellent skills in firewall deployment, routing and switching., • In-depth knowledge of design, implementation, configuration and testing of the following:, • Routing – OSPF, BGP, knowledge of route redistribution and manipulation., • WAN - MPLS, Internet, VPN, SDWAN, understanding of circuit commissioning., • Datacenter – ACI spine and leaf, APIC, VxLAN and distribution switching., • Encryption - IPsec VPN, MACSec, configuring site-to-site VPN on routers and firewalls., • Switching and L3 - HSRP, VRRP, GBLP, NTP, STP, RSTP, QoS, CoS, SVI, VLAN’s, ACL’s., • WiFi – Cisco Meraki and Cisco Wireless LAN controllers with Lightweight APs., • Firewalls – Cisco ASA/FirePOWER, Conversion from ASA code to Firepower, Checkpoint, Fortigate, ACL’s, CSM/FMC. Job purpose • Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering., • Perform all changes to organisation standards across the whole network stack, including cloud, on-premises datacenters, including internet edge and ACI Fabric, branch, WAN, and operate CSM/FMC to deploy firewall rules where required., • To design and implement network connectivity between on premise datacenters and the cloud and within the cloud. This will require an extensive knowledge of Direct Connect, leveraged through Equinix Fabric and familiar with AWS DX gateways, AWS Transit Gateways (TGW) and site-to-site VPN, to connect other third parties into the cloud and the on-premises networks to the cloud. A thorough understanding of VPC and VPC peering is essential., • Through knowledge of products across the AWS Market Place and familiar with setting up Cloud Services Routers (CSR’s) and firewalls from multiple vendors. These firewalls could be dual stack with separate vendors with HA being essential. This may extend to Autoscaling. Experience of AWS Firewall is preferred., • Knowledge of IPS at all layers across the firewalls is required along with an understanding of FirePOWER services., • Experience of implementing ExpressRoute within a hybrid Exchange environment, using a combination of on-premises servers and M365 SaaS., • Comfortable with firewall platforms such as Cisco ASA/FirePOWER, CheckPoint, multiple context firewalls from Cisco and CheckPoint and the tools used to deploy the rules such as Cisco CSM (Cisco Security Manager), Cisco FMC (FirePOWER Management Centre), Fortigate/Fortinet etc., • Strong debugging skills are required with the ability to run packet captures and wireshark traces. Good working knowledge of ACL’s., • Good understanding of BGP and OSPF along with policy-based routing and prefixes lists. This routing knowledge should be across ASR/ISR and IOS-XE., • A good understanding of NX-OS is required and any knowledge of ACI is preferred. Python and Postman is a bonus., • Datacenter switching and routing comprises Cisco ACI Fabric with a spine and leaf topology. The engineer should be familiar with operation of ACI deployed within the core infrastructure. The datacenter also features firewalling between Tenants, such as Production, Secure Management and Dev/Test., • Partners and vendors are connected via a separate VRF on the WAN and the webhosting environment features three tiered stacks (Cisco ASA, CheckPoint, Cisco ASA). Throughout this architecture, there are many DMZ’s so there should be a thorough understanding of all these technologies., • The engineer will also need to have a good knowledge of the tools used within the network, such as CMC for Riverbed, CSM for Cisco ASA, Voyager and CheckPoint Manager for CheckPoint, CPI for WiFi, ISE for NAC and future deployment of technology, such as TrustSec, RSA tools, Solarwinds Orion, Cisco ACS and Infoblox etc. A strong knowledge of WireShark is also required. Qualifications / certifications: · Engineering/Computer Science Degree or industry related qualifications, such as AWS and Cisco Certifications.

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

Service Manager - Solar PV & Inverter Systems A historic brand in the renewable energy sector, specializing in the production and sale of inverters for photovoltaic systems and storage systems, is currently engaged in an ambitious growth and development journey, supported by significant investments in technology, organization, and management. Its goal is to strengthen its position in the solar inverter market and build a solid, future-oriented structure. With a comprehensive and competitive product portfolio, it enters the UK market with clear and ambitious goals. We are seeking an experienced Service Manager to lead and develop our client’s after-sales service operations for solar inverter systems in the UK market. The role is responsible for ensuring high service quality, customer satisfaction, and technical excellence across residential, commercial, and utility-scale PV installations. As Service Manager, you’ll act as the central interface between customers, service partners and internal teams. You’ll take ownership of service performance, technical escalation and continuous improvement, ensuring systems operate reliably and issues are resolved efficiently. Service Manager Key Responsibilities • Lead and manage after sales service activities for solar inverter systems across the UK, • Ensure timely troubleshooting, repair, replacement and commissioning support, • Monitor and drive service KPIs (response time, resolution time, customer satisfaction, warranty performance), • Lead, coach and support internal engineers and external service partners, • Coordinate service delivery across multiple stakeholders, ensuring consistent standards, • Act as escalation point for complex technical issues and customer complaints, • Provide technical support and guidance to customers, installers and partners, • Oversee resolution of field issues, ensuring minimal downtime and high service quality, • Maintain strong relationships with key customers and stakeholders, • Manage warranty claims, RMA processes and spare parts coordination, • Ensure compliance with UK regulations and internal service standards, • Utilise CRM and service management tools to track performance and reporting, • Feed field issues back to Product Management and R&D teams, • Support service strategy development and process improvements, • Drive initiatives to improve product reliability and service efficiency Service Manager Key Requirements • 5+ years’ experience in service, technical support or after-sales roles within solar PV, inverters, power electronics or renewables, • Strong technical knowledge of solar inverter systems and PV plant operations, • Experience managing engineers or service partners, • Good understanding of the UK solar market and regulatory environment, • Strong stakeholder management and customer-facing capability, • Degree or technical qualification in Electrical Engineering, Renewable Energy or similar, • Experience with CRM and service management systems, • Willingness to travel across the UK Why Apply? This is a leadership role within a growing OEM, you'll be a key part of their journey in entering the UK market and will be given the opportunity to shape UK service operations and directly influence customer experience and product performance in the Solar and BESS market. • Competitive salary and benefits package, • Career development and training opportunities, • Collaborative, international working environment If this peaks your interest, reach out today to have a confidential discussion and find out more about this opportunity! Submit your CV or contact Holly Higginson () to see if this could be the next step in your career.

The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions, analyse and give feedback to R&D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions, exhibition receptions, etc. · Provide product consultation, product selection service to distributors, sub-distributors. · Carry out other duties assigned by line manager. Knowledge Skills · Fluent in Microsoft Office applications including Excel, Word, and PowerPoint. · Fluent in English and Mandarin, both written and verbal. · Good communication skills and interpersonal skills · Network/IT basic knowledge. · From an Engineering or related degree discipline Competence · Ability to convey complex technologies and specifications. · Aptitude to quickly learn new technologies. · Excellent analytical and problem solving skills. · Detail oriented troubleshooting skills. · High flexible to work onsite or office and ready to travel on short notice. · An ability to work with diverse teams and team members (Product, Channel sales, etc.).

About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as a Project Engineer. It is an exciting time to join c2c as we move into a new era of railway reform, aligning with Great British Railways (GBR) and the Department for Transport (DfT) to deliver a simpler, more connected and passenger-focused railway. Key Accountabilities: We are looking for a Project Engineer to be responsible for all engineering and technical disciplines that projects involve. You will schedule, plan, forecast, resource and manage all the technical activities aiming at assuring project accuracy and quality from conception to completion. These are really interesting, challenging and excellent development opportunities for the right individual. Key duties include: • Safety, cost, programme and quality requirements are met in the delivery of c2c maintenance/renewal projects across the Civils, Buildings and M&E Portfolio, • Identification of competent suppliers, issuing RFQs and evaluation of supplier price returns for safety, quality and cost value, • Compliance with c2c's financial governance procedures, • Work with Asset Manager and Project Manager to ensure scope definition and Technical Queries are managed to provide maximum whole life value, • Ensure contractor makes timely and adequate access requests, (track access, AMS 2.6) - review WPPs and site management documentation, • Liaise with c2c station management teams to ensure impact to stations operations are minimised during delivery of works, • Undertake site inspections / audits on track safety, quality and efficiency of site work (including out of hours and attendance during possessions), • Track and forecast contractor costs - report on under / overspend, • Ensure quality paperwork is compiled by contactor; review Entry into Service and Handback documentation, H&S Files and O&M Manuals in conjunction with Asset Managers and Project Engineer, • Ensure timely upload of information onto c2c's shared drives. Manage commercial close out. Experience, Knowledge & Qualifications Required: • Proven working experience as a Project Engineer, • Excellent knowledge of design and visualisations software such as AutoCAD, • Advanced MS Office skills, • Familiarity with rules, regulations, best practices and performance standards, • Ability to work with multiple discipline projects, • Project management and supervision skills, • Decision making ability and leadership skills, • Outstanding communication and negotiation skills, • Current engineer license, • Time management and organisation skills, • BS degree in Engineering or relevant field, • PTS AC (Sentinel Sponsorship to be provided by employer, i.e. not c2c), • Site Management Safety Training Scheme (SMSTS), • Knowledge of Network Rail standard's particularly 02009, 003, and 004, • Experience of using Microsoft Software and Google Suite Software., • Knowledge of c2c and Network Rail operations and geography.

Locations: Frankfurt | London | Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager – BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team’s performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager – BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT • Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context, • Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios, • Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility, • Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact, • Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members, • Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment, • Staying current in your topic and forward thinking with regards to market trends, • Working autonomously, understanding nuances and hierarchies in the operating environment, • Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring • Bachelor's degree (or equivalent) required, • 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred, • In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance, • Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities, • Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment, • Experience in preparing documentation and reports for senior management, auditors, and regulators, • Awareness and some experience using Artificial Intelligence in Credit Risk management, • Fluency in English and German; added extra if fluent in any or all of these: Spanish, Italian, • Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience, • Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment, • Solid commercial acumen Who You'll Work With As a Senior Manager – BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n BCG is an E - Verify Employer. Click here for more information on E-Verify.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We’re seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a “check the box” function but instead, an important voice and strategic partner in all aspects of the business. What you’ll do * Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise * Own our international regulation strategy and delivery roadmap for the Global Payments Network * Partner closely with Risk and Compliance officers to ensure comprehensive support * Provide thought and strategic leadership on relevant industry and regulatory developments * Engage and oversee outside legal counsel as needed in an effective and efficient manner * Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms * Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk * Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you’ll bring * Qualified solicitor with 6+ years of post qualification experience * Regulatory experience within the payments industry required; experience engaging with regulators preferred * Experience working within a financial services environment * Strong understanding of the payment services regulatory environment within the UK, EU and beyond * Strong business judgment and analytical skills * Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators * A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators * Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One * An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you’ll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: * Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. * Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. * People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. * Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. * Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. * Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. * External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. * Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we’re looking for * Qualified solicitor with around 5-10 years PQE (guide only). * Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. * Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. * PSL/Knowledge Management experience is strongly preferred. * A demonstrated ability to lead, coach and inspire a team of lawyers. * Understanding of the regulatory expectations around Consumer Duty is preferred. * Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. * Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. * Confidence in written and verbal communications, tailoring content and style to the audience as needed. * Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams. * Forward thinking on maximising use of digital opportunities as part of providing legal advice. * Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Food And Beverage Manger Monday At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Food and Beverage Manager to join our team in London. Location: London, EC2M 4UJ Rate of Pay: 49,000 per annum Working Pattern: Monday - Friday, 40 hours per week Key Responsibilities: Job Purpose: • Act as the operational anchor for multi format delivery, ensuring consistency, availability and pace across all food services in line with Vacherin expectations. Food and Service Development: • Coordinate daily delivery of all food formats, ensuring consistency, availability and pace across all floors in line with Vacherin standards., • Work directly with BOH leadership to align prep levels, production timing and menu readiness., • Monitor service in real time and take immediate corrective action when needed. Relationship Management: • Collaborate with BOH chefs throughout the day to align production and service sequencing., • Ensure FOH feedback is communicated constructively to BOH teams. Finance: • Own FOH ordering routines, stock rotation, par levels and waste controls., • Monitor stock integrity and escalate gaps early to protect service delivery. Managing/ Developing a Team • Coach Team Leaders and support FOH training, onboarding and development., • Drive consistent floor rhythm with the Deputy Manager. Health & Safety • Ensure FOH HACCP, allergen, temperature and H&S documentation is accurate, complete and audit ready in line with Vacherin policy. Occasional Responsibilities: • Support recruitment, events, takeovers and operational change projects. Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards Partnerships, Innovation, Integrity, Quality, Fun

Job Type: Full-TimeSalary: Additional Benefits Facility Specialist Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: • Overseeing day‑to‑day facilities services and ensuring smooth delivery, • Providing exceptional customer service and building strong relationships, • Delivering workplace changes to improve user experience, • Supervising facilities teams and supporting their development, • Reviewing and approving safe systems of work, enabling effective control and deconfliction, • Conducting and reviewing risk assessments and workplace inspections, • Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements, • Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.), • Monitoring building conditions and resolving issues quickly and effectively Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: • IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard., • Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous, • Strong knowledge of health & safety and statutory compliance, • Excellent communication and stakeholder management skills, • A customer‑centric mindset and passion for service excellence, • A proactive, solution‑focused approach to challenges, • The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team‑oriented attitude, • Strong organisational and prioritisation skills, • The confidence to challenge and make decisions when required Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: • 270 hours of annual leave., • Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions)., • Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay., • Opportunities for Professional Career Development including funding for annual membership of a relevant professional body., • Employee Assistance Programme and Occupational Health Services., • Life Assurance (4 x annual salary)., • Discounts - access to savings on a wide range of everyday spending. Important things you need to know: • You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV., • You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided, • Our interviews typically take place over Teams and for most roles are a 1 stage process., • We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. #LI-DV2

Account Manager - London Account Manager - Procurement Salary: 45,000 - 50,000 per annum + amazing package Working Pattern: 40 hours per week - Monday - Friday (1-2 days working from home) We are CH&CO, we're proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present. We are looking for someone with a good understanding of how operations are run and who has a passion to drive change and make a difference. The key purpose of this role is to provide procurement direction to our workplace business situated across the UK looking after Vacherin and G+G. Key Responsibilities & Accountabilities • Create, own and manage personal development plan, • Supports & delivers CH & CO Group business strategy across the Group Procurement function, • Responsible for the compliance within the supply chain, • Develop strong relationships with key stakeholders up to the Senior Leadership team to understand and align Procurements objectives with Operational requirements and visa versa., • Participates in and implements procurement transformation throughout CH & Co Group., • Lead and execute procurement projects across operations and central support teams, • Contributes and support the business in the ongoing development of the purchasing strategy through the introduction & implementation of leading edge and best practice techniques, • Undertake rigorous business requirement analysis and support the alignment of category strategies to CH & Co Group's business objectives., • Manages large procurement programmes and expenditure environments., • Input into implementation of activities that drive towards Procurement & Supply Chain's progress toward world class procurement., • Drive strategies of supplier and product/service rationalisation through cross-functional reviews with the Group Procurement Director and Operational senior leaders., • Leads and facilitates appropriate cross-functional working Groups to seek and implement innovative, business & profit growth developments., • Will have Industry experience, • Be able to identify, manage & deliver projects, • Be a strategic thinker with operational experience in a fast paced catering environment with the ability to build teams Working with CH&CO has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Company-funded APMP membership and professional certification training to support continued development, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

Registered Manager (RM) – Independent Fostering Agency. We are seeking an experienced Registered Manager to lead the day-to-day operations of a new Independent Fostering Agency. As Registered Manager, you will take responsibility for the operational leadership of the fostering service, ensuring it

About The RoleJob Title: Field Service Engineer - DartfordDivision: Wastekit Purpose of RoleService Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLA’s. Service level agreements are agreed and set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service • To liaise with the call controllers and Field Service Supervisor’s to provide the best service to the customers., • The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate., • The engineer should always try and take ownership of engineering issues so that the customer is provided with good service., • Engineers are expected to achieve targets set by their Field Service Supervisor and be aware of all customer service level agreements and aim to adhere to them always., • Maintain confidentiality and discretion always., • Carry out any reasonable task deemed necessary., • May be required to work out of area during periods of varying workload volumes and during engineer shortages which can require overnight stays., • Always carry your ID and any Health and Safety accreditation (cards) when at work.Records and Documentation, • To accurately and clearly complete all paperwork and electronic data as required by Wastekit or the customer according to the company procedures., • Accurately record time, parts used and any other details either electronically or manually as required., • Prompt action should be taken to ensure replacement parts are acquired to replenish van stock or parts specially ordered to return to a breakdown being mindful of any customer SLAs., • Pass on any new business leads to sales department.Skills/Knowledge and Qualifications Required, • Shall have good fault-finding and diagnostic skills, • To be able to understand hydraulic and electrical circuit diagrams., • Will be able to show and apply sound knowledge of mechanical, electrical and hydraulic principles, • Can use and understand various electrical and hydraulic test equipment, • Be aware of the Company’s procedures and adhere to them always., • To pass on any technical knowledge that may help other engineers., • Use good engineering practice and standards always., • Update engineering knowledge when able., • Always use cost effective but safe measures to carry out tasks., • Can work with the minimum of supervision., • To attend meetings and training courses as required by your Field Service Supervisor.Standards, • Comply with all requirements in the Work Instruction for Engineer Responsibilities., • Comply with instructions given by Field Service Supervisors, Managers and Directors., • To maintain and use company issued equipment and vehicles in a safe manner and according to PHS Group policies., • To take responsibility for the safe keeping of stock and be accountable for stock balances., • To keep accurate records (using stock usage sheets and or electronic recording as appropriate) of when and where the stock is used., • Ensure correct uniform is worn and kept in clean condition and always use PPE when it is required., • Any documentation which is required to be returned to the office is done so in time., • Vans should be kept clean, tidy and maintained as per MFM-02 Commercial Vehicle Transport Policy and appropriate care taken of PPE, tools and stock.Desirable Knowledge and Qualifications, • Ideally from a service engineering, electrical or hydraulic background with an ability to demonstrate the skill of fault finding and repair., • City & Guilds in electrical and mechanical engineering., • Competent in the use of electrical and hydraulic test equipment., • A sound knowledge of single and three phase electrical equipment and hydraulic circuits., • A mature disciplined approach and good personal administrative and customer care skills., • 17th edition electrical regulations/City & Guilds electrical and mechanical engineering.

Windows Server Upgrade Technology Project Manager Location: London 3 days on site Contract type: FTC Role Purpose Lead the delivery of a Windows Server upgrade programme for a global professional services organisation, ensuring the enterprise server estate remains secure, supported, and compliant with internal security standards and external regulatory requirements. This role is responsible for planning and delivering upgrades across Windows Server platforms within both data centre and hybrid environments, while minimising risk to business critical applications and services. Key Responsibilities • Develop and maintain the delivery plan for a large scale Windows Server upgrade programme, aligned with technology strategy, security standards, and agreed timelines., • Lead end to end project management of Windows Server upgrade activity including estate discovery, upgrade planning, dependency management, testing, cutover, and decommissioning of legacy operating systems., • Work closely with Infrastructure, Operations, Application Owners, Architecture, and Information Security teams to confirm scope, upgrade approach, and non functional requirements such as availability, performance, resilience, and security., • Coordinate server upgrade and migration activity ensuring clear runbooks, tested rollback plans, and approved maintenance windows are in place., • Identify and manage risks associated with unsupported operating systems, application compatibility, service availability, and security exposure., • Oversee third party vendors and partners supporting upgrade or remediation workstreams, ensuring delivery aligns with scope and quality expectations., • Maintain governance artefacts including project plans, RAID logs, dependency tracking, and status reporting, escalating issues and risks through appropriate technology governance forums., • Coordinate testing and validation activities including functional testing, security validation, and operational acceptance prior to service handover., • Support operational handover to Infrastructure and Operations teams, ensuring documentation, monitoring, and support arrangements are established., • Ensure legacy servers are formally decommissioned in line with enterprise asset management, security, and data disposal policies. Required Experience • Proven IT Project Manager with experience delivering infrastructure or platform upgrade programmes within complex enterprise environments., • Demonstrable experience leading Windows Server upgrade initiatives including large scale estate remediation or operating system refresh programmes., • Strong understanding of Windows Server environments, upgrade approaches, and dependencies across applications and infrastructure services., • Experience coordinating upgrades in environments with business critical and regulated systems., • Strong stakeholder management with experience working across Infrastructure, Operations, Application teams, Information Security, and third party vendors., • Experience operating within formal IT governance, change control, and service transition frameworks., • Awareness of security, compliance, and vendor support lifecycle requirements relating to operating system platforms., • Strong delivery discipline with experience producing and maintaining project plans, RAID logs, and senior level reporting., • Experience within professional services, financial services, or other regulated industries is beneficial.

The Opportunity Our client is a global S&P 500 corporate payments company that helps organisations simplify complex payment workflows and international fund movements. With solutions spanning cross-border payments, multi-currency accounts, FX & hedging, they help clients gain control, visibility, and efficiency in how they move money worldwide. Within their Private Markets team, they support alternative investment managers, fund administrators, service providers, GPs, portfolio companies and investors with reliable, institutional-level payment and FX solutions. They help clients manage risk, improve liquidity, and handle complex international transactions with confidence. The Role Titled internally as a Portfolio Manager, this is a 360 outbound sales role that is perfectly suited to someone who is driven with a hunter mentality. The more specifics include: • Researching and qualifying potential clients to build a database of leads., • You will own the telephone, using it to engage and consult with C-level executives within the private markets space. Cold calling will be your primary and preferred method of engaging opportunities., • Growing your portfolio from the ground up - it's your business within their business, so you have autonomy to grow and nurture relationships with your clients., • Understanding their businesses so you can explore and uncover key problems and challenges, whilst educating them on a diverse range of solutions., • In time, you will learn how to deal independently for your portfolio of clients on the largest traded market in the world. What We're Looking For • 1–3 years’ experience in outbound or B2B sales preferred but not essential., • Skills that are personal and can't be taught - drive, ambition, resilience., • Comfortable engaging senior stakeholders and building strong working relationships., • Clear, confident communication skills - both written and verbal., • Background in financial services, fintech, or payments is helpful, but again not essential.

Job Title: General Manager – Luxury Care Homes – London Salary: up to £100,000 + bonus Location:London My client is looking for a passionate, knowledgeable, and driven General Manager to oversee this luxury care private members club in London. The ideal candidate will have extensive experience within luxury care homes and understand what it is to go above and beyond for residents. You will demonstrate strong leadership and guide the Heads of Department in the day to day running of the home. We are looking for someone with a sound financial understanding and budgetary control along with leadership skills. Company benefits • Competitive salary, • Bonus scheme, • Private healthcare, • Company pension About the position • Oversee the smooth running of the village and all the hospitality outlets, • Manage and develop a team that can grow within the group, • Ensure the highest level of service for members and guests, • Maximise revenue and manage all P&L, • Assume responsibility of the operations and lead from the front The successful candidate • Will have a minimum of 3 years’ experience as a General Manager within Luxury Care, • Experience with P&L and managing budgets, • Have a can-do attitude and be willing to go the extra mile, • Strong organisational and problem-solving skills and the ability to work under pressure. If you are keen to discuss the details further, please apply today or send your cv to

Account Manager (Client Success) - IT Solutions Provider 📍 London (Hybrid) | 💰 £40,000–£50,000 + OTE £60,000–£70,000 A growing and highly regarded technology services provider is looking for a relationship-driven Account Manager to join their team. This is a fantastic opportunity to take ownership of established client relationships within a collaborative and supportive environment. This role sits at the heart of the business and is ideal for someone who enjoys building strong client partnerships, understanding people as well as technology, and ensuring customers receive exceptional service. The Role: You will act as the primary point of contact for a portfolio of clients, ensuring their technology services deliver real value. This is not a heavily sales-driven role, success comes from building trust, maintaining strong relationships, and staying organised around account performance. The position is approximately 80% relationship management and 20% commercial/account oversight. Key Responsibilities: • Build and maintain strong, long-term relationships with key client stakeholders, • Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations, • Work closely with internal technical teams to ensure successful delivery of IT services, • Monitor account performance and maintain oversight of commercials, • Identify opportunities to strengthen partnerships and deliver additional value, • Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: • Experience in Client Success, Account Management, or Service Delivery within IT Services / MSP environments, • Backgrounds such as Service Delivery Manager, Account Manager, Project Manager, or Customer Success Manager are all highly relevant, • A naturally relationship-driven and personable approach, • Strong listening skills and the ability to understand both technical and people challenges, • Organised and commercially aware, with the ability to manage accounts effectively, • Confident and authoritative when working with clients and internal teams. The Team: You will join a CS/AM/SE team of four, working closely alongside colleagues in a collaborative environment focused on delivering outstanding client experience. Why Join? • Competitive salary £40K–£50K with OTE £60K–£70K, • Established client base with strong long-term relationships, • Supportive and collaborative team environment, • Opportunity to make a real impact in a people-first, relationship-led role If you’re someone who enjoys building trusted relationships, understanding client needs, and ensuring technology services truly deliver value, we’d love to hear from you.

Interim Contracts Manager (Planned Works & Investment) Location: Ealing / Flexible Day Rate: £Competitive (Outside IR35) Contract: Interim (6 months with potential to extend) Lead major investment programmes and help deliver safe, high-quality homes for our residents Are you an experienced construction or building professional with a strong track record in managing planned works and investment programmes? We’re looking for an Interim Contracts Manager to join our Assets team, leading the delivery of planned maintenance, fire remediation, and decarbonisation programmes across our housing portfolio. You’ll play a key role in ensuring projects are delivered safely, efficiently, and to the highest standards for our customers. About us At A2Dominion, we’re more than a housing provider. We’re a not-for-profit organisation with a clear social purpose: to create homes and communities people love to live in. With over 38,000 homes across London and the South East, we reinvest our profits into building more affordable homes and delivering services that make a real difference. We’re also a proud member of the G15, helping lead the sector and tackle the housing crisis. Key Responsibilities • Lead the delivery of planned and cyclical maintenance programmes, ensuring projects are completed safely, on time, and within budget, • Manage major investment programmes including fire remediation and decarbonisation projects from inception to completion, • Carry out tendering processes and procurement activities in line with financial regulations, • Inspect works and ensure compliance with building regulations, CDM requirements, and health & safety standards, • Review risk assessments and method statements to ensure safe and compliant project delivery, • Manage project budgets, valuations, final accounts, and financial reporting, • Resolve contractual issues including variations, extensions of time, and disputes, • Ensure residents are engaged, informed, and supported throughout project delivery, • Monitor performance to ensure value for money and high levels of customer satisfaction, • Work collaboratively with internal teams including Repairs and Development to resolve defects and improve service delivery More About You • HNC/HND (or equivalent) in Building Surveying or a related discipline, • Membership of a relevant professional body (e.g. CIOB, RICS) or working towards, • Significant experience (typically 7+ years) in contract management and administration within construction or housing, • Strong knowledge of contract forms (e.g. NEC, JCT) and construction project delivery, • Experience managing planned works, investment programmes, or major works projects, • Strong understanding of CDM regulations, building regulations, and health & safety compliance Inclusion at A2Dominion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Danny Banks.

A London-based organisation is seeking an experienced Commercial Removals Project Manager for a fixed-term contract, offering hybrid working. Operating within a corporate environment, this role will lead a high-profile, large-scale office relocation within a live business setting. It is ideally suited to a strategic relocation professional with a proven record of delivering complex commercial moves end-to-end. Key Responsibilities: • Design and execute a comprehensive corporate relocation strategy and fully integrated move masterplan aligned to business objectives, • Lead the end-to-end delivery of a major commercial office move, from site decommissioning through to workplace mobilisation, • Direct all commercial removals activities, including phased staff moves, specialist equipment handling and asset management, • Manage complex IT and AV relocation programmes, including secure server room migration and critical infrastructure transition, • Deliver relocation works within an occupied environment, safeguarding business continuity and minimising operational disruption, • Implement robust project governance controls, including RAID logs, reporting frameworks, change control and performance tracking, • Coordinate cross-functional stakeholders to align estates, facilities, HR and operational requirements with relocation timelines, • Procure, appoint and manage removal contractors and specialist relocation suppliers, ensuring service excellence and compliance, • Control and forecast relocation budgets, driving cost efficiencies without compromising service quality, • Lead comprehensive risk management, health and safety planning and contingency arrangements for mission-critical services, • Develop and execute structured communication and engagement strategies to support organisational readiness and staff transition, • Oversee space planning, final positioning and Day-One readiness, followed by post-move hyper-care and formal project close-down Key Skills & Experience: • Extensive project management experience within the commercial removals and relocation industry, with essential corporate office move expertise, • Proven success delivering large-scale, complex workplace relocations from strategy through to post-move support, • Strong experience relocating IT infrastructure and critical technical environments, including secure server facilities, • Advanced governance capability, including RAID management, structured reporting and controlled programme delivery, • Excellent stakeholder engagement, contractor negotiation and commercial budget management within relocation projects, • Professional project management qualification such as PRINCE2, PMP or equivalent, supported by strong analytical and strategic acumen

Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, together with asset and property managers, Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Senior Property Manager. This is a full-time, permanent position located in our London office. The salary ranges from £30,000 to £35,000. Let's talk about the role. It involves: • Organising & recommending maintenance works, including new build snagging and defects management, • Regular communication with a professional landlord over Microsoft teams and written emails, • Delivering exceptional customer service to our customers & landlords, • Renewing & negotiating tenancy agreements, • Completing inspections, inventories & check outs of our customers via a third party, • Support the team and your line report with adhoc queries and escalations, • Support the Senior Management Team with adhoc requests, • Take the lead in the absence of the Client Manager We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as: • Great customer service, • Resilience when working in a fast paced & demanding environment, • Strong problem solving skills, • Ability to priorities tasks & responsibilities, • Minimum 2 years experience in a property management setting, • Level 3 PropertyMark qualification desired At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: • Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health., • Our Employee Assistance Programme offers free counselling support sessions., • Get the latest gadgets and appliances with our Smart Tech Scheme., • We're committed to reducing our carbon footprint with our Cycle2Work Scheme., • We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF., • You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles., • Planning for retirement? We've got you covered with that important pension pot., • We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career., • And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!

ROLE DESCRIPTION Hybrid - 12 month FTC - London The Business Systems Manager is responsible for the management, maintenance, support, and development of business applications, including both bespoke and packaged solutions. This role is accountable for delivering a streamlined operational process for business applications, ensuring effective integration between systems, and collaborating with external development partners and line-of-business application providers to drive efficiency through technology solutions. A key part of the role is understanding business needs to prioritise competing demands and manage expectations effectively. The Business Systems Manager will oversee the day-to-day operations of the Applications team, ensuring service levels are met, maintaining the availability and reliability of the organisation’s application suite, and implementing new processes as required. This includes managing internal staff and third-party providers responsible for support, monitoring, and issue resolution. They will also contribute to the overall IT strategy, working closely with IT leadership and stakeholders across the business to identify, recommend, develop, implement, and support value-driven solutions. This includes improving how the business is supported by the Applications team and external providers. KEY RESPONSIBILITIES • Oversee the lifecycle of business applications, ensuring optimal performance, security, and usability, • Manage maintenance schedules across business applications, working with internal teams and third-party providers, • Lead, assess, organise, and prioritise work for enhancements, issues, and change initiatives, working with delivery teams and external partners, • Drive effective ticket management and maximise value from work tracking and change management processes, • Take ownership of the Change Request process, • Plan and manage programmes of change, maintenance, testing, and releases in line with business expectations and evolving technology, • Collaborate with external development partners and application providers to ensure service quality and adherence to agreed standards and processes, • Provide leadership in application support, troubleshooting, incident management, and issue resolution, • Ensure efficient utilisation of internal and external resources across competing priorities, • Oversee integrations between business applications to ensure seamless data flow and functionality, • Identify opportunities to enhance system efficiency and business processes through technology, • Work closely with internal teams to translate business requirements into system solutions, • Partner with stakeholders and delivery teams to scope requirements for new implementations, • Ensure applications comply with industry regulations and internal security policies, • Proven experience managing business applications, including bespoke and packaged solutions, • Strong understanding of application integration and data flow management, • Experience in vendor and partner management, • Knowledge of IT security and compliance standards, • Excellent problem-solving and analytical skills, • Strong communication and stakeholder management abilities, • Experience with ERP, CRM, or other enterprise systems, • Ability to build rapport with stakeholders and provide reassurance, • Strong verbal and written communication skills, with the ability to explain technical concepts clearly, • High level of ownership, accountability, and autonomy, • Ability to manage priorities effectively in a fast-paced, deadline-driven environment, • Confidence presenting to different audiences, • Self-motivated, with a strong focus on delivering value, • Able to work independently and collaboratively, • Disciplined and conscientious approach, • Commercial awareness and a value-driven mindset, • Company: Utima, • Contract: 12-month Fixed-Term Contract, • Location: London (Hybrid working)

Food Account Manager ISS Facility Services UK are seeking a highly skilled Food Account Manager to lead the delivery of food service operations across a range of government buildings, including staff restaurants, retail food outlets, café bars and wider catering environments. This role provides an exciting opportunity for an experienced operator with strong financial and people-leadership capabilities. The successful candidate will balance strategic direction with hands‑on operational oversight, ensuring resilience, compliance and continual improvement across all services. As the role operates within government environments, applicants must hold - or be eligible to obtain - SC Clearance. Job Overview The Food Account Manager will be responsible for delivering high‑quality, profitable and compliant food service operations across multiple government sites. Working closely with senior stakeholders, you will ensure consistency of standards, robust contract performance and excellent client relationships. You will lead multi‑site teams, oversee operational and financial performance, and ensure the smooth integration of services across varied catering environments. A strong food background and proven leadership experience are essential. Key Responsibilities • Plan, allocate and monitor the work of self and team to ensure targets are met and quality standards are exceeded across all contracts., • Manage the operational and financial performance of contracts, ensuring strong P&L control and driving profitability., • Work collaboratively with Key Account Managers, the Key Account Director and cross-functional departments to deliver consistent and successful food service operations., • Lead, motivate and support teams across multiple sites, ensuring effective and efficient task delivery., • Ensure full compliance with policies and procedures related to recruitment, absence management and disciplinary processes., • Oversee the development of supervisors, operatives and wider teams, creating succession plans for key roles., • Build and maintain effective working relationships with clients at all appropriate levels., • Provide strategic leadership across dual-function services, ensuring operational integration and robust resilience planning., • Develop and oversee safe systems of work, ensuring alignment with all relevant health & safety legislation., • Manage and matrix-lead teams, providing mentorship, performance oversight and professional development. Person Specification • Strong food background, ideally within retail catering, staff restaurants, café bars or similar environments., • Strong financial acumen with proven experience in managing food cost, P&L and driving profit., • Excellent leadership and people management skills with experience managing multi‑site teams., • Ability to build strong client relationships and work collaboratively with cross-functional teams., • Ensuring compliance with relevant standards and regulations and mitigating risks associated with the unique environments., • Existing SC Clearance or eligibility to obtain it The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team.

Senior Product Manager • £90,000 – £98,000, • London | Hybrid (2 days in office), • Incredible benefits package, • You don't need fintech experience to apply! About the Company Join one of the UK’s leading fintech success stories, helping millions of users take control of their financial wellbeing. With ambitious growth plans and a strong reputation for product innovation, the business continues to scale its technology and design capability to stay ahead in a highly competitive market. About the role The Senior Product Manager will define and drive the strategy for a componentised design system, transforming it from a reactive service into a proactive internal platform that unlocks faster, higher-quality delivery across the organisation. You’ll join a collaborative, mission-led environment where product, design and engineering work closely with senior leadership to shape the future of a platform used by millions. The Senior Product Manager will… • Own the vision and roadmap for the design system, • Remove delivery bottlenecks by sharpening prioritisation and forward planning, • Partner with two major areas, core product missions and innovation anticipate future component needs, • Champion reusable interaction patterns that elevate customer experience, • Act as the strategic connector between senior engineers, designers and product leads You Will Need: • Proven experience as a Product Manager in internal tooling, platform or design systems, • Comfort operating in ambiguity and turning uncertainty into a clear strategy, • Strong stakeholder management across multiple missions and senior leaders, • Technical fluency, ideally with exposure to front-end or design-led environments, • Tenacity to influence, challenge constructively and drive meaningful change., • It's a nice to have if you have B2B internal tooling, or fintech design systems experience Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

Job Role: Strategy & Consulting – Supply Chain & Operations Manager (Planning – Aerospace & Defence) Location: London Career Level: Manager (CL7) N.B. Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least 5 years residency in the UK and not having left the country for more than 30 days consecutively. As a team: Supply Chain and Operations is a major functionally-oriented consulting practice: we help our clients to identify and quantify the transformational opportunities available in today’s dynamic business environment. Our work spans a range of value-focused operations assignments from redefining an operating model, reconfiguring national, regional or global supply chain footprint and capabilities through to global sourcing of core categories and creation of supply chain risk frameworks to ensure that potential risks are transparent and the extended supply chain is resilient. We support major Aerospace & Defence organisations globally in addressing complex operational, supply chain and planning challenges. Our work spans major platform programmes, MRO/Sustainment, engineering led supply chains, and mission critical operations across the Defence Enterprise, both public (eg. MODs) and private sector (eg. OEMs, Defence Primes and suppliers). You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you! In our team you will: • Learn at the forefront of the Aerospace & Defence sector, provide actionable insights to the world's top organisations, helping them address priority issues with strategies and improvements they can execute with speed and at scale., • Work in a central Planning role with some of the best global companies in the world, responsible for leading workstream delivery to address some of the critical business issues faced today, including:, • Integrated Business Planning (IBP)—Help clients drive alignment across their sales, operations, and finance teams by deploying IBP solutions that improve collaboration, forecasting accuracy, and agility., • Supply chain strategy & segmentation (operating model, process design, etc.), • Strategic cost reduction (zero-based supply chain), • Inventory optimisation—Help clients refine inventory management by balancing service levels, lead times, and inventory costs using advanced planning tools and methodologies like IBP and MRP., • Control towers—Implementation and optimisation of digital control towers to provide end-to-end supply chain visibility, enhancing responsiveness and decision-making through real-time data., • Platform-driven transformation (technology strategy, systems implementation, etc.)—Enable organizations to implement advanced planning platforms (e.g., SAP IBP, Oracle Cloud SCM, Kinaxis, BlueYonder) to automate and optimise planning processes., • Sustainable and resilient supply chain (risk, performance, innovation, diversity, sustainability)—Assist in embedding sustainability and risk management into planning processes, balancing resilience with cost and efficiency., • Advanced analytics & AI—Utilise advanced analytics and AI-driven forecasting techniques to support predictive demand planning and scenario analysis, ensuring flexibility in rapidly changing market conditions., • Capacity planning & production scheduling—Work with clients to optimise production scheduling and capacity planning, reducing bottlenecks and improving throughput in line with demand fluctuations. In this role you will: • Work with colleagues to concisely and convincingly conveying the central business importance of effective planning to client stakeholders., • Contribute to designing and supporting the strategic value case for Supply Chain & Operations planning transformation programmes. Ensure transformation workstreams deliver their full strategic value. This will include, but not be limited to, the selection (based on a strategic assessment of business needs) and implementation of solutions such as SAP, Oracle, Blue Yonder, Kinaxis, o9 Solutions., • Lead workstreams within projects and delivery teams in our Supply Chain Planning group to formulate and execute innovative planning-centric strategies., • Support the development and optimisation of planning frameworks and drive the integration of advanced planning solutions, such as IBP (Integrated Business Planning) and AI powered forecasting, to enhance responsiveness and flexibility. These frameworks will cover the full end to end value chain of the business., • Drive supply chain transformations in line with client’s business challenges:, • Deliver capabilities (process/tools/people) in line with the future operating model, • Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools, • Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics, • Bring best practice approaches to planning from Accenture and the wider communities, • Build day to day client relationships as part of a wider team including Operations and Supply Chain Executives/Directors., • Target and articulate value for clients and support RFP responses to bring the best of Accenture SC&O to our clients., • Lead smaller business development opportunities and support larger pursuits, preparing sales proposals., • Build and lead highly effective teams of Consultants and Analysts to help shape and execute client engagements, with a strong capability to develop the skills and capabilities of junior colleagues., • Contribute to global thought leadership and leverage the skills of others throughout the practice to enable cohesive delivery of strategic and transformative solutions., • Build and establish relationships with key third parties (e.g. technology providers, NGOs, governmental bodies) that help to complement and expand Accenture’s capabilities and PoV. We are looking for experience in the following skills: • Functional experience should include some of the following within the Aerospace and Defence industry: demand planning, supply planning, operations planning, supply chain planning (S&OP, IBP), distributed order management, inventory management, distribution and logistics networks, supply chain management, process optimisation, operating model design., • Related skill and experience could include exposure to the end-to-end manufacturing or support services (spares & repairs) value chain within the Aerospace & Defence (private and public) sector. Experience in similar industries will be considered, but an interest in and commitment to supporting the Aerospace & Defence sector is a requirement., • 5+ years consulting and/or project delivery experience with exposure to Aerospace & Defence sector organisations., • Ability to analyse complex client problems, understand financial performance links between operations, supply chain and corporate results and think strategically to create benefit/business cases., • Leadership: the ability to establish trust based relationships at mid-senior level and gain valuable insights through collaboration and communication., • Strong strategic thinking and team building with a proven track record in driving business outcomes for large clients., • Proven Line Management experience with successful outcomes., • Ability to develop new concepts, break‑through thinking, structure ideas and solutions., • Excellent written, oral and presentation communication skills. Set yourself apart: • Experience in Aerospace and Defence sector, with delivery experience in industrial supply chains, including an understanding of how the end-to-end “Defence Enterprise” supply chain operates., • Supply chain technology and digital disruptor awareness, including but not limited to SAP (S4/IBP), Kinaxis, BlueYonder, o9 Solutions, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience. What’s in it for you At Accenture in addition to a competitive basic salary and car allowance, you will also have an extensive benefits package which includes up to 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! For senior roles additional bonus and equity awards are available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Research Manager - Mixed methods – Broad & Varied Role C London (Hybrid) £40-48,000 + benefits Fantastic opportunity for a mixed methods (Qual and Quant) researcher to join a company that focusses on thinking and delivering over process. They are a consultancy with an international outlook who foster trust, creativity and collaboration so important for a fulfilling career. This is a mixed method role, so it is essential that you have worked on qualitative, quantitative and mixed-methods projects. Your focus will be on leading projects, designing, analysing and delivering to a high standard. Assisting Directors with the delivery of sophisticated strategic insight, compellingly presented in the form of stories, videos, infographics and workshops. Areas of development are well-defined and supported giving you the opportunity to be involved in proposal delivery, client management, mentoring and developing junior colleagues plus involvement in marketing and design. This is with a well-established full-service insights consultancy that enjoys long-term partnerships with clients across many sectors including FMCG, retail, food, beverages, service sector disruptors, media and more. They seek a talented Research Manager who is keen to inject the consultancy mindset into their thinking. They have a very flexible approach to working, with good level of opportunity to work remotely.

Radius is seeking a IT Services / Telco Services Product Manager for our Technology lead client based in London. You must have experience of services product for a services organisation and ideally with MS Stack, Cyber Security and other services generally provided my a Managed services provider JOB OVERVIEW Product Manager will be responsible for seeking and developing growth opportunities of the company’s services and products. Working with multi-functional teams, lead and manage the life cycle of a product, conducting market research, market survey and customer survey, creating the business plan, liaising, and managing third party partners. Supporting the Legal team in preparing contracts and service description operating flows. Key tasks: · Contribute to and prepare service and product plans for the company to enhance its DC connectivity business, supported by market research. Scanning market intelligence exploring business opportunities. · To coordinate service and product plans collaborating with business partners. · To improve the company's existing product offerings understanding latest customer needs and market trend. · Project Management: to proactively and professionally manage the entire “project cycle” from lead generation and lead management to prospecting, arranging appointments, preparing proposals and presentations, negotiating, closing and handing over new partnership developments to the business. · Analysis: to provide analysis on optimal options based on accurate analysis on Pros/Cons. Analysis should be based on the acquired information and results such as sales trend. In addition, visualization of potential risks and clarification of risk levels. · Support the company’s service and product partnerships with 3rd party companies, pre- and post- launch, assisting them in accomplishing their individual business commitments. · Responsible for products and services including defining service conditions, developing and managing order and operation process, and documentation. Essential requirements: • Experience for Product Development for ICT business or data centre, • Experience for Project management which including the external members., • Evidence of delivering significant financial and non-financial benefits to a commercial organisation., • Strong commercial acumen and a proven track record of identifying, managing and closing new business opportunities, • Proficient analytical skills and a measured approach to decision making., • Ability to communicate effectively at all levels, within the business and with suppliers.

We are currently seeking an experienced Development Manager on behalf of one of our prestigious clients to work on a luxury Residential Development within Southeast London. This is an incredible opportunity for someone who's passionate about leadership, operational excellence and delivering an exceptional resident experience. * Previous experience managing a large high-end residential development is essential * This is a full time, permanent role Monday - Friday 8am till 5pm with an annual salary of up to £85,000 per annum depending on experience. What’s in it for you as a Development Manager • Competitive salary, • Opportunity to work for a well-established company that values staff and aspires to excellence, • Friendly and supportive work environment, • Excellent career progression The Role As a Development Manager, you will have full responsibility for the operation and presentation of the development. Your focus will be on premium service delivery, team leadership, efficient maintenance coordination, and maintaining immaculate communal areas. Key responsibilities include: • Providing an outstanding customer experience for residents and visitors., • Leading, supporting, and motivating on‑site staff., • Overseeing all planned and reactive maintenance, including contractor procurement and management., • Ensuring all shared spaces remain spotless, safe, and beautifully presented. What will you be doing as a Development Manager • Carry out regular inspections of all communal areas to ensure impeccable cleanliness, safety, and functionality., • Manage contractors, review works and ensure full adherence to health and safety requirements., • Oversee all planned maintenance works, ensuring deadlines and quality standards are consistently met., • Maintain stock levels of essential items and manage meter readings for communal utilities., • Excellent IT Skills, • Oversee or conduct routine system checks, including emergency lighting, fire alarms, and lift emergency lines., • Monitor and enforce parking regulations within the development., • Solid understanding of financial processes and budget management and maintain clear communication with directors.

Operations Director – with the Opportunity to move to Managing Director within 2 years Commercial Fit-Out (London) Founding Leadership Role | Equity Opportunity Our client is currently a contractor operating in London (15 yrs+) and is in the early stages of their exciting journey to set up an interiors business specialising in Cat A and Cat B commercial, retail and hospitality. This is all fit out work in London, ranging from £250K-£5M. The business will have strong financial backing and strong commercial support. It is currently in its infancy and looking to find a dynamic, ambitious candidate that can be a key player in the fit out sector. This means you will be able to demonstrate key relationships and be able to win work, as well as deliver it. This could also potentially suit an experienced Operations Director or Project Director/ Contracts Manager looking for the next step up, as due to the size of the current business, the role will initially require you to be hands on and offer a service that is unquestionable. The role will offer you a great deal of autonomy, plus equity and the opportunity to progress to the role of Managing Director in the first 2 years. This is a genuine founding leadership role. You will have full responsibility for building the business, securing the first clients, developing relationships with architects & agents, recruiting the team, and shaping the culture, standards, and long-term success of the company. We are looking for someone who: • Has 10 - 15 years’ experience in London traditional commercial fit-out (Cat A & Cat B essential), • Has a proven track record of winning and delivering projects in the £250k–£5m range, • Brings an active network of architects, designers, agents, and/or occupiers, • Is commercially strong (this will be supported in regard to estimating and commercial management), • Has the ambition, credibility and entrepreneurial mindset to build and grow a business, • Has potentially grown a business from scratch before or who considers themselves having a ceiling in their current role and would like the opportunity to step up to Managing Director with a company projected turnover target of £15M/£20M in 5 years. All conversations will be handled in the strictest confidence and an NDA will be required to be signed throughout the process. Please reach out to Cameron Moore or Keeley Davis to arrange a meeting for further info on this brilliant opportunity.

Our client is a leading advisory and consulting firm and they are seeking an exceptional senior manager level candidate who has vast experience in technology, digital, AI and M&A to advise on a range of technology focused M&A projects relating to integration, separation, joint ventures and more. The role presents an opportunity to fast-track career growth in a ‘Technology in M&A’ market that has witnessed unprecedented activity in the post-COVID era. The Technology team, within tour client's Deals practice, has grown significantly and consistent, and is on track to double in size again over the next 3 years. They deliver value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour. In this position they are seeking technology professionals that understand the cost of technology budgets and the finance numbers that investors will look at. This is key! Secondly, our client is seeking someone ideally with private equity experience. Much of the work they do is with PE clients and the ability to understand how PE clients think will be a huge advantage in this role. Alternatively, experience across corporates is a must. Thirdly, vast experience of the M&A lifecycle is a must, whether it be experience of leading on tech focused integrations, separations, joint ventures, value creation or other. If you have project experience of implementing AI systems in a way that has added value to a client's PnL, this will be extremely valuable. A high percentage of our client's project work in this team is SAP M&A related work. Responsibilities: • Build deep client relationships and be seen as the 'go to' person and a trusted advisor by senior executives., • Support the identification, pursuit and conversion of a pipeline of business development opportunities., • Actively develop own knowledge and expertise in chosen proposition(s) and sector of choice., • Lead the design of complex engagements and take responsibility for leading day-to-day delivery., • Undertake scoping and fee negotiation on standard engagements., • Proactively develop thought leadership., • Build and maintain a strong internal firm and external network., • Understand risk and ensure that Firm's risks management frameworks are adhered to., • Inspire, motivate coach and develop project team members and appraisees, and give constructive 360 degree feedback., • Identify, design and lead critical complex practice development initiatives, coordinating other members of the team. Requirements: In addition to some of the requirements listed further up, you will also have... • A track record of leading complex ERP projects with multi-disciplinary teams in a consulting, corporate or public sector environment will be considered too., • Understanding of general business processes and ERP modules such as Procurement, Material Management, Inventory Management, Manufacturing, Warehouse Management, Finance and controlling etc., • Candidates with experience in leading/handling data migration projects will be given preference., • Other responsibilities include managing or supporting high-value business development activities with senior stakeholders., • Demonstrable ability to build and commercialise relationships with senior executives., • Ability to talk credibly with C-level clients on the key issues and strategic considerations facing the industry., • Leading and supporting our clients on acquisitions, divestitures, carve outs and other transactions with focus on implementation, separation, integration of an ERP solution., • Understanding of the deal lifecycle and the role of IT within it – starting from due diligence to concluding transitional service agreements., • Developing additional products and potential revenue streams focused on ERP based solutions in transactions., • Expanding the ERP knowledge, capabilities, and experience across the team., • Strong self-motivation to drive innovation and create new services with focus on ERP in integration and separation scenario., • Ability to evaluate complex challenges and deliver insightful recommendations that can be practically executed. Our client is an equal opportunities employer, is committed to diversity and welcomes applications from a range of diverse backgrounds. They also have opportunities for role sharing / part time work, flexible working hours, work from home and more flexible working arrangements. They provide a workplace where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background. We look forward to your application! Cambridge Credentials – Adding people…adding value

M&E Account Manager Prestigious Commercial Building £75-80k Salary Central London Healthcare Pension Our customer are one of the leading property & real estate organisations globally, with a number of high profile buildings under management and across a range of sectors including financial services & corporate, healthcare, managing agent and heritage among others. Due to an internal promotion at a long held account in Central London (Zone 1) they currently seek an account manager to take charge of M&E delivery across planned & reactive maintenance for a corporate HQ building, as well as driving projects and extra works. Guideline salary for this position is circa £75-80k basic as well as associated benefits including healthcare, pension scheme, etc. Candidates must be fully qualified in an engineering discipline (mechanical, electrical), ideally through a recognised apprenticeship, and have at least five years demonstrable experience as a contract or account manager within M&E maintenance on the service provider side. Experience with similarly high-profile or demanding client accounts is essential, while experience within listed / heritage assets is ideal. Particular duties will extend to: • Contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance, • Daily management of the Engineering team including compliance, disciplinary processes and procedures., • Direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and line manager on all aspects of contract problems (defects & deficiencies)., • Ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • Ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Experience Required • Experience in Facilities Management industry, • Must have progressed from an "on the tools" mechanical / electrical engineering role, • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. This is a fantastic opportunity to work on a prestigious account for a corporate HQ, well served by public transport links into a main-line rail station. As such it will suit an ambitious and enthusiastic account manager with a technical background, keen to further their career with an industry leader.

The Role - Office Services Manager Location: London Sector: Legal The firm This long‑established law firm has been advising businesses and individuals for several years, supporting clients across a broad range of UK and international sectors. Its client base includes prominent owner‑managed businesses, leading property companies, and fast‑growing entrepreneurial ventures. The firm’s core focus is helping clients achieve their commercial objectives, whatever shape their business takes. About the role: As Office Services Manager, you will oversee the day‑to‑day delivery of workplace services across the firm (excluding Front of House). You’ll play a key strategic and operational role in ensuring the workplace runs smoothly, safely, and efficiently, while driving continuous improvement. You will report into the Head of Front of House & Workplace Services and work closely with IT, Property and Facilities leadership. Key Responsibilities Include: • Managing workplace functions: mailroom, reprographics, records, floor support, • Leading on health & safety compliance and emergency procedures, • Delivering the strategic vision for workplace services, • Ensuring exceptional service for internal stakeholders, • Overseeing property services coordination and supplier relationships, • Managing offsite transcription/document production contracts, • Supporting office moves, refurbishments, and change projects, • Leading, developing, and motivating a multi-skilled team, • Supporting budgets, benchmarking, and contract negotiations Required skills: • Proven experience in workplace, facilities, or operational management, • Background in legal environment, • Strong leadership skills and experience managing both in‑house teams & vendors, • Strong contract and supplier management expertise, • Excellent communication and stakeholder engagement skills, • Robust understanding of health & safety (IOSH/NEBOSH required), • Highly organised, proactive and solutions‑focused Desirable: • Experience with workplace technology tools, • Exposure to office moves or workplace transformation projects, • Professional qualifications (e.g., IWFM) Reward: This is an opportunity to have a significant impact on the operational success of a highly respected firm, working as part of a supportive leadership team with a clear strategy for innovation and growth. The firm is deeply committed to equal opportunities and fostering an inclusive environment where everyone can excel. Salary will be circa £65,000 depending on experience, plus Full Benefits. Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. We look forward to hearing from you! Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

Full Time - Two Year Fixed Term Position Hybrid Salary - £66,690 The organisation is seeking an experienced IT Project Manager with proven system migration and implementation expertise to lead the replacement of its existing planning and building control system, as well as a separate Geographic Information System (GIS). The postholder will guide the project from requirements development through procurement, implementation, data migration, integration, testing, and transition into business-as‑usual (BAU). This role requires strong leadership across technical and non‑technical workstreams, ensuring the successful delivery of two new cloud‑hosted systems that meet organisational, regulatory, and user needs. The intended outcome is the smooth adoption of the new platforms across planning, development control, land charges, and GIS‑enabled services. Key Responsibilities Project Leadership & Delivery • Drive end‑to‑end delivery of two major ICT projects, working closely with service and technology stakeholders., • Ensure delivery against agreed scope, quality, budget, and timelines in a structured and controlled manner., • Coordinate procurement activities including requirements definition, market engagement, evaluation, and supplier onboarding., • Produce and maintain core project documentation including PID, RAID logs, plans, and closure reports., • Provide regular project reporting to governance boards, steering groups, and senior stakeholders., • Engage internal stakeholders including service leads, technical teams, data owners, and senior management., • Facilitate workshops, requirements sessions, and design discussions alongside Business Analysts., • Oversee solution implementation ensuring alignment with architectural standards, security requirements, and organisational policies., • Map, coordinate, and manage resources across design, build, integration, testing, migration, and transition., • Ensure effective and secure data migration and system integration., • Proven experience delivering complex ICT projects in multi‑stakeholder or complex environments., • Strong understanding of project management methodologies (e.g., PRINCE2, Agile, MSP)., • Demonstrated experience working with and managing third‑party technology suppliers., • In‑depth experience of systems implementation, data migration, and integration., • Excellent communication, organisational, and stakeholder management capabilities., • Strong analytical and problem‑solving skills., • Experience or knowledge of planning systems, GIS, land and property systems., • Background in the public sector or local government., • Understanding of cloud‑based SaaS platforms and modern integration approaches., • Familiarity with enterprise architecture, information governance, and cyber security., • Proactive, delivery‑focused, and accountable., • Highly collaborative with both technical and non‑technical teams., • Comfortable navigating ambiguity and shifting priorities., • Strong interpersonal, negotiation, and influencing skills.

Applications Operations Analyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: • Perform system maintenance, patching, and upgrades in line with change management procedures, • Monitor application health and performance, proactively resolving issues, • Manage user access controls and support security audits, • Respond to incidents and service requests within SLA targets, • Support application deployments, integrations, and configuration changes, • Maintain documentation, runbooks, and support knowledge base articles, • Identify opportunities for automation and process optimisation, • Track and report on KPIs, system uptime, and user engagement metrics, • Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: • 3+ years of experience in enterprise application support or IT operations, • Strong troubleshooting and analytical skills, • Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools, • Understanding of access management, patching, and vulnerability remediation, • Exposure to ITIL practices and professional services environments, • Experience with documentation tools and scripting (e.g., PowerShell, Python), • Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Service Delivery Manager At KPMG Microsoft Business Solution we implement best in class solutions across the Microsoft technology stack. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365, Microsoft 365 and Azure range of products which enables us to deliver, powerful, connected business solutions that drive significant client value. As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team. Responsibilities: • Provide end to end ownership of customer service contracts, • Work across our ITIL based services, like problem and incident management, to deliver customer outcomes, • Coordinate effort and liaise between nearshore and offshore teams, • Ensure that an excellent service is being consistently delivered, and end customers consistently receive the contracted services, • Ensure effective management and process controls are in place, and escalation is effective where necessary, • Act as a point of contact and escalation for contracted end customers, • Build services relationships with customers, • Track performance of services and prepare reporting on SLAs & KPIs, • Produce regular management reports for customers and attend review meetings, • Provide analysis, feedback and actions based on trends, root cause analysis and other reports, • Manage service improvement plans, inclusive of formalized creation and ownership with end customers, • Take an active involvement in recruitment and team retention, • Participate in offering improvements and creation Requirements • Extensive service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology, • Good communication skills, with strong customer focus with the ability to operate at all contact levels including senior manager/director level, • Demonstrable problem-solving skills, • Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues, • Organised and delivery focused, strong planning skills and process driven, • Superior time-management skills along with strong sense of urgency, • People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels, • Able to work independently with minimal direction, • Experience in Microsoft Technology, • ITIL certified

Our story Templeton and Partners are an established Technology Services provider delivering Advisory, Consulting and Contingent Workforce solutions globally. Our customer relationships fuel the growth of our business and the success of our people. With 8 global locations, a team that communicates in over 40 languages and a desire to continue to disrupt, we have built a proposition that can deliver on shore, near shore and offshore solutions on time and on scope. We are a diverse team on a mission to support the Technology and Transformation programmes that are making the world a better place. To achieve this, we are growing fast and need someone like you to join us in our mission. Your story • You are an experienced Business Development Manager, Client Account Manager and/or Team Leader with either a Consulting, MSP or traditional agency background., • You are passionate about great customer service that leads to significant account growth., • Your customers understand who you are, the value your organization brings and the service you deliver to them. You have built deep relationships with multiple stakeholders in multiple locations and clients., • Ideally, you will have experience of scaling multiple large accounts through your efforts of networking and building relationships and building an internal organogram and ultimately a large and varied buyer community in the accounts., • You have a passion for our industry and enjoy creating solutions to deliver customers objectives whilst aligning them perfectly with our models – to ensure profitable growth. A true exponent of the win: win., • All your colleagues see you as a great collaborator – focussed on ensuring consistent success, but are not afraid to challenge the norm to deliver the best outcome for all., • You are goal oriented, understand the need for solid planning and clear execution – but love to be part of a winning team and not a solo act., • You are creative and feel limited by the opportunities a traditional recruitment company presents to achieve your goals. The opportunity • This is a critical role that forms part of our UK, US, LatAM & Western Europe Region Operating Board, • You will work at both a strategic and operational level to help define and implement operational best practice., • You will be responsible for the growth of client revenue across the Spanish and Latin American region, • You will be the Key Account Director for one of our highest spend customers within the Financial Services Industry, • This is a hands on role, meeting key stakeholders and developing business relationships., • You will lead your own delivery function, currently a team of two to build our bench of Associates for both immediate and future requirements., • Ideally based from our London office you will be comfortable travelling to Spain on a monthly basis. What is in it for you • Joining a purpose lead business with clear values, • Career Progression – Your own personal career plan with regular promotion targets, 1-2-1 and team coaching from our established leadership team and external coaches, • Competitive Salary – Excellent basic salary, quarterly bonus and annual OTE structure, • A People First, Technology enabled business looking to continually invest in innovation to outpace the market, • Work with a Diverse Global Team – We’re 65% female, 70% international, 80% of us are from a diverse background and we span four generations, • A Performance Culture – We are a growth business that promotes impact, excellence and likes to have some fun along the way

Please note that only current university students who are required to complete a placement year as part of their course are eligible for this placement opportunity. Victoria Beckham Ltd offers a selection of work placement opportunities for those currently studying at university and looking to gain experience in the Fashion Industry. The placements we offer provide a varied and tangible learning experience that can be applied to roles in the future and support the university learning experience. Role Overview: The role of Sales Intern is an integral position assisting and supporting the London-based Sales Team. Reporting to: Sales Manager Location: Hammersmith, London Placement: 12-month placement Job Description: Sales: • Input sales orders and send order confirmations in a timely fashion – making amendments where relevant. Post-sales, ensuring all PO information is updated, • Work across in-season selling, managing ATS, stock swaps and returns, • Assist with sample send outs, • Completing necessary order documents for customers for import/export, • Support on any showroom related tasks depending on the team needs (packing of the collection, showroom set up, managing appointment schedule, sending reminders, sharing assets…), • Daily ad-hoc administration of the sales team Customer Service: • Maintain the highest degree of customer service when working with Victoria Beckham accounts/buyers, • Monitor defectives complaints from Wholesale partners, • Monitor RTV and credit requests alongside sales and logistics team, • RRP list send outs and EOS mark-down guidelines circulated to stores, • Updating key accounts with shipping timelines, • Manage showroom appointment for all accounts Operations/Office Administration: • Monitor receipts of sell through reports on a weekly/bi-weekly and monthly basis, • Uploading expenses, purchase orders and invoices to internal Finance system Market watch • Once a week: Check VB representation and pricing on key partner websites, • Send emails and suggest adjustments if needed Essential Skills & Requirements • Proficient in Microsoft Office, particularly Excel and PowerPoint, • IT-literacy: ability to pick up new systems quickly, • Exhibit strong interpersonal skills in dealing with staff, peers, supervisors and buyers, • Motivated, able to multi-task and work well under pressure, • Strong organisational skills, professionalism and attention to detail, • Positive and proactive attitude with a great work ethic, • Willingness to learn Please ensure you have fully read and understood the requirements before applying for this position. Internships at Victoria Beckham are only open to candidates who are currently enrolled in a full-time, higher education course. If you are not currently a student, you are not eligible to apply for this position.