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An ambitious, dynamic and passionate Sales Manager with a track record of developing high-performing sales teams required by a world leading capital equipment manufacturer. BASIC SALARY: £55,000 - £60,000 BENEFITS: · OTE £70,000 · Company Car · Group Pension · Mobile & Laptop · 26 Days Holiday LOCATION: Northern England COMMUTABLE LOCATIONS: Manchester, Leeds, Hull, Newcastle, Liverpool, Carlisle, Bradford JOB DESCRIPTION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment We are looking for a passionate Sales Manager to manage a team of 3, as well as dealing with some of the most high profile accounts, who has a strong emphasis on coaching that creates a high performing team that is resilient and helps develop people to be what good looks like amongst their peers. You will be proficient in value proposition based commercial arguments and selling techniques. The successful candidate will demonstrate strong relationship building skills that deliver wins for the business and our customers and create a team environment that is focused on our values of; shared risk, trust, respect, integrity and simplicity. KEY RESPONSIBILITIES: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment As our Sales Manager, you will; · Lead , inspire and develop a high-performing sales team through coaching and mentoring · Foster a culture of continuous learning, professional development and accountability · Drive collaboration and motivation, ensuring a strong results-orientated team dynamic · Lead high-value sales negotiations, ensuring optimal outcomes for both customers and the business · Implement a value proposition-based selling approach to differentiate offerings and drive successful · Develop and implement a national sales strategy aligned with business objectives · Set and track key sales KPI's, ensuring alignment with revenue and growth targets · Build and maintain strong relationships with key customers and stakeholders · Act as a trusted advisor, ensuring customer needs are met with tailored solutions PERSON SPECIFICATION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment To be successful in your application for our Sales Manager role, you will; · Ideally a proven track record of field based sales leadership and coaching experience · Have experience in business development and account management · Have experience in value proposition sales - this is essential · Possess knowledge of capital equipment sales would be an advantage but not essential · Have strong negotiating and closing skills · Be adaptable with an openness to learning and development, able to adjust strategies in response to market changes This role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. We want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans. THE COMPANY: Part of a multi $billion international group, we are one of the world's largest manufacturers of standard and bespoke capital equipment used across a diverse range of industries (transport & logistics, food and drink processing, rail, mining and aggregates, industrial manufacturing, waste & recycling, pharmaceutical, petro-chemical). We pride ourselves on being a leading provider of industrial weighing scales, tailored to meet the diverse needs of businesses across various sectors as well as setting the standard for service excellence in the UK. Why join this Company? · The opportunity to join a very large multinational organisation · We have an active policy of promotion from within and offer the genuine opportunity to develop your career within the business and group · This position will be challenging but also tremendously rewarding, coaching, mentoring and training are an integral part of our culture · A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. It is highly likely you will have worked in any of the following roles, Sales Manager, Sales Director, Commercial Manager, Sales Team Leader, Field Sales Manager, National Account Manager, Key Account Manager, Service Sales Manager INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18461, Wallace Hind Selection

Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: £26,938 per annum plus the opportunity to earn a performance-related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all services are provided in an agreed timescale Assessing new claims in accordance with policy terms and conditions Identify and initiate any potential recoveries from 3rd parties Handle any complaints in line with FCA guidelines Identifying key requirements for replacement vehicles Work to agreed SLA's and KPI'sWhat we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurersGrow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Claims Advisor, Claims Assistant may all be considered

We’re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It’s a field-based, offering real autonomy and long-term career potential. What’s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You’ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here’s a look at some of the things you’ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don’t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant

AV Commissioning Engineer Yorkshire area £35,000 to £45,000 per annum Are you an experienced AV Commissioning Engineer looking for your next challenge? We're working with a forward-thinking company that specialises in delivering cutting-edge Audio Visual (AV) and Video Conferencing (VC) solutions to a wide range of clients. Following a strong year of growth and exciting new projects with some of the UK's top contractors, they're looking to add a talented individual to their team. If you enjoy taking ownership of your work, thrive on problem-solving, and want to work in a modern, supportive environment, this role could be just what you're looking for. What's on Offer: Competitive Salary up to £45,000 pa : Based on your skills and experience. Vehicle Allowance : To support you with your travel needs. Overtime Opportunities : Boost your earnings with additional work. Pension Scheme : Secure your future with a solid pension plan. Holidays : 5 weeks, with the possibility of extra time at Christmas (subject to management approval). Modern Workplace : A professional, well-equipped environment to support your success. Free Refreshments and Snacks : A small perk at the company's office. The Role: As an AV Commissioning Engineer , you'll play a key role in ensuring the successful delivery of high-quality AV, VC, and collaboration projects. You'll take charge of on-site and off-site commissioning, testing, and finalising systems to meet client expectations. You'll also work closely with colleagues, clients, and subcontractors to troubleshoot, guide, and make sure everything is running smoothly. Your Responsibilities Will Include: Commissioning and debugging systems during project delivery, ensuring everything is to spec. Preparing AV racks and systems in the office, using checklists to ensure all equipment is ready before heading to site. Working with the Technical Manager on Crestron Control and Audio DSP programming , keeping all files organised. Liaising with clients to handle networking aspects like Crestron NVX , Dante Audio , IPTV, and digital signage systems. Training clients and end-users to ensure they're confident with the installed systems. Providing technical advice to junior staff and subcontractors to maintain company standards. Conducting audits, logging snags or changes, and handing over final documentation to the Project or Design Manager for system drawings. Supporting Sales and Design teams by offering product advice and technical insights. Providing second-line support to the Service Team when needed. About You: You'll be confident in your abilities and have the qualifications to back it up, with certifications in some of the following: QSC , Biamp , Crestron , Lightware , Shure , Sennheiser , Dante . Certifications like CTS/CTS-I , Avixa training, Microsoft MTR , or network-specific qualifications would also be great, but not essential. You'll have strong technical knowledge, a professional attitude, and a willingness to roll up your sleeves and get stuck in. About the Company: The company specialises in delivering high-end AV solutions to a wide range of clients, from corporate offices to cutting-edge collaboration spaces. They've built a reputation for quality and innovation, working on projects that challenge the norm and exceed expectations. This is a chance to join a growing team where your contributions will be valued, and you'll have opportunities to grow your skills and career. If this sounds like the right role for you, we'd love to hear from you. Apply now to join a team where your technical skills will make a real difference! INDAV You could be an: AV Commissioning Engineer, Commercial AV Specialist, Corporate AV Systems Expert, Audio Visual Technician, AV Systems Engineer, Video Conferencing Engineer, Networked AV Solutions Specialist, AV Project Engineer, Audio and Control Systems Engineer, AV Engineer, Digital Signage Specialist, LED Screen Installer, Video Wall Commissioning Expert, Collaboration Technology Specialist. TPBN1_UKTJ

Multi Site Service Manager - Liverpool Salary: £30,000 - £35,000 Per Annum What We’re Looking For I am working on behalf of a respected care provider to find a confident, experienced leader who can inspire teams and deliver high-quality, person-centred support. To be considered, you will need to be: Qualified to Level 3 in Health & Social Care (or equivalent)A driver with access to your own vehicle – travel between services is essential Experienced in supporting people with complex needs, including autism, learning disabilities, and mental health conditions Skilled in leading teams, developing colleagues, and improving services Passionate about achieving positive outcomes for the people supported A Day in the Life of a Multi Site Service Manager In this role, you’ll oversee 8 supported living flats located on one site, empowering your teams to provide safe, effective, and compassionate care. Your day may include coaching and mentoring staff, reviewing and updating care plans, liaising with families and external professionals, and ensuring services remain fully compliant with regulatory standards. You’ll lead from the front, build team confidence, and create a culture where continuous improvement is part of everyday practice. Why Apply? The provider I’m representing believes in looking after the people who look after others. Their benefits package goes beyond the basics to support your wellbeing, career development, and financial security. Life insurance – peace of mind for you and those close to you24/7 access to Smart Health – virtual GP appointments, mental health support, and nutrition advice whenever you need it Employee Assistance Programme (EAP) via the Wisdom App – practical and emotional wellbeing support Structured rota with overtime opportunities – a consistent schedule, with the flexibility to increase your earnings Training & career development – clear progression pathways and ongoing learning Recognition & rewards – great work is celebrated through a range of schemes Refer-a-friend bonus – recommend someone great and receive a bonus when they join Equality & Diversity The provider is proud to be an equal opportunities employer. Diversity is celebrated, and creating an inclusive environment where everyone feels valued and respected is a priority. How to Apply There is a two-stage interview process for this position. To apply or learn more, please send your up-to-date CV to (url removed) or call Callum on (phone number removed)

We are recruiting for a Mould Machine Setter / Operator for a well established engineering company in Poole, Dorset. Salary: Negotiable depending on experience. This position comes with a very competitive market related salary and comprehensive benefits package. Please call Alan for more details. Hours: Monday to Thursday 8.00am to 4.30pm Friday 8.00am to 1.30pm Duties Service machines Train operators how to do minimum service. Set up mould machines and write programmes for the machines. Repair machines that break down. Set up applicators and calibrate when required. Record all work carried out onto the maintenance log. Do any maintenance that is required at cable first that meets your skill level. Attend production meeting with the production manager when required. Record all faults in the maintenance log. Help to build products when it is required. Desirable Skills Understanding of technical drawings. Previous Machine Operating in a manufacturing or engineering setting (CNC, Printing, Extrusion, Brake Press) Have experience in setting up mould machine tooling. To Apply for this permanent opportunity please submit an up to date CV and also please call Alan for more details on the company and position. TPBN1_UKTJ

Senior Support Worker – Norris Green, Liverpool - £13.72 per hour Typical Shifts are: Monday to Sunday - 7:30am - 3:00pm, 2:30pm - 10:00pm and 10:00pm - 8:00am. Availability for on-call is required. Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our Residential Service - Tate Lodge in Norris Green, Liverpool. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support. This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals. We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals requiring enhanced support, including behaviour's of distress, acquired brain injury, autism and people who have experienced trauma. Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references

A well-established property and construction consultancy is seeking a Senior Employers Agent to join their growing Liverpool team, supporting a strong pipeline of residential housing projects. This is an excellent opportunity for a Senior Employers Agent with proven residential experience to work with housing providers, developers and public sector clients across the North West. The successful Senior Employers Agent will be responsible for managing projects from inception through to completion, acting as the key client contact and ensuring schemes are delivered to the required quality, cost and programme standards. As a Senior Employers Agent, you will oversee contract administration, client reporting, risk management and project delivery across a range of residential developments. This role would suit a confident Senior Employers Agent who has experience working on residential housing schemes, including affordable housing, social housing, private residential or mixed-tenure developments. The Senior Employers Agent will need to be commercially aware, well organised and comfortable managing multiple stakeholders throughout the project lifecycle. Key Responsibilities The Senior Employers Agent will be responsible for administering building contracts, managing project programmes, chairing meetings, preparing reports, monitoring progress and ensuring contractual obligations are met. You will also liaise closely with clients, contractors, consultants and internal teams to support the successful delivery of residential projects. Required Experience Strong background as a Senior Employers Agent or experienced Employers Agent within the UK construction industry. Proven experience delivering residential housing projects, ideally including affordable housing, social housing or mixed-tenure schemes. Relevant degree in Quantity Surveying, Construction Project Management, Building Surveying or a similar construction-related discipline. MRICS, MCIOB, working towards chartership, or an equivalent industry-recognised qualification would be advantageous. Good working knowledge of JCT contracts and Employers Agent duties. Strong communication skills with the ability to manage clients, contractors and consultant teams. Excellent organisational skills, commercial awareness and the ability to manage projects with minimal supervision.What's on Offer This is a strong opportunity for a Senior Employers Agent to join a respected consultancy with a growing residential workload, offering long-term progression, professional development and exposure to high-quality housing projects. What's in it for you? £50,000 - £65,000+ 28 Days holiday + Bank holidays Health insurance Hybrid working Generous Pension Plan Life assurance Mobile and Laptop Car allowance Regular socials Cycle to work scheme Supportive culture Flexible working conditions Great work-life balance Income protection Internal training programmes Death in Service contribution Health & Wellness programmeIf you are a Senior Employers Agent considering your career opportunities, then please contact Dominic Jansen at Brandon James. (phone number removed) Reference #DJ1099 Employers Agent / Surveying / Construction / MRICS / FRICS / Quantity Surveyor / Contract Administration / Associate Director / Construction Consultancy / Fee Generation / Pre-Construction Planning / Quantity Surveying / QS / Cost Manager / Cost Consultant / Consultancy

I believe the best sales roles give you three things: a market that's growing, a product you can stand behind, and the autonomy to make a real impact. This, is exactly that! As a global leader in the manufacture of high-quality metal detectors and checkweighers for the food and pharmaceutical industries and a reputation built on reliability and innovation, we are now investing heavily in UK growth. As part of that growth, we are looking for a commercially driven Business Development Manager to take ownership of the Northwest region. BASIC SALARY: circa £60,000 BENEFITS: · OTE commission: £20,000 (£5,000 guaranteed in year one) · 25 Days Holiday, plus Bank holidays · Company Vehicle or allowance · Access to company benefits package including pension, wellbeing support and lifestyle benefits LOCATION: Home based in the Northwest of England You could live: Manchester, Liverpool, Stoke on Trent, Preston, Blackburn, Chester, Warrington, Crewe or Stockport Why this role stands out: · Genuine earning potential - uncapped with strong accelerators · Low-risk start - year one is all about learning; your effort and activity are more important than the end results · Autonomy - you own your region, your strategy, and your pipeline · Market leading product - high-quality, technically strong solutions that address real issues. · Global backing - established brand with clear growth ambitions JOB DESCRIPTION: Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing This Business Development Manager role isn't an account management role disguised as new business. Whilst you'll inherit existing customers (c150) including some national and global brand owners, and you'll look to grow them we want to be clear this is about engaging with those new targets as our products are built to last! The real success in this role comes from your ability to open doors, build relationships, and win new business with your target audience. You'll take full ownership of your territory: · Developing long-term, strategic relationships (sale cycles include trials / demos and can be 8 weeks, but also up to 2 years) · Identify, target and approach new applications and sales opportunities (we know most of your targets, 90% of which are food and beverage manufacturers) · Managing the full sales cycle from prospecting through to close · Working collaboratively across, engineering, procurement, operations and senior leadership decision makers to deliver the right technical solution · Average Order Values of c£15,000-£30,000 with one to two sales per order, three to four orders per month. This is a role for someone who enjoys being out in the field, getting face to face, influencing decisions, and building something over time. PERSON SPECFICIATION : Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing We are open on background! You'll be a tenacious individual who enjoys the autonomy of running your own territory, you'll be humble and hungry to learn. Our products have key features and the client has a legal obligation to use them (ours or the competition), you'll enjoy selling via pride and belief as well as knowledge and integrity. This Business Development Manager role will suit someone who is: · Proven in field-based B2B sales (most likely equipment or components into food, packaging, or manufacturing) · Proven and confident working at both operational and strategic levels · Comfortable with longer sales cycles and technical conversations, with the ability to close and drive next steps. · Self-motivated, organised, and proactive in building a territory · Most importantly, you'll be someone who enjoys creating opportunities rather than waiting for them. THE COMPANY: Established for over 30 years, sales in 40 countries and operations across 4 continents means we can truly offer a global reach. Our commitment to quality and the pursuit of outstanding service never waivers. We are proud of our products, people and our enviable list of clients. Come and be part of something where you're valued, empowered and rewarded. PROSPECTS: We have a strong commitment to a personal development plan for our employees. Diverse career progression opportunities also exist within an international manufacturing organisation operating globally. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Manager, Business Development Manager, Sales Engineer, Key Account Manager, Regional Sales Manager - Capital Equipment, Inspection Machinery, Food Process and Packaging Machinery, Pharmaceutical Process and Packaging Machinery, Conveyors, Metal Detectors, Checkweighers INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18473, Wallace Hind Selection

An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management – logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support – resolve common IT issues with hardware, software and network connectivity. - User access management – The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details

Pastry Demi Chef de Partie What's in it for you? £32,000 OTE per annum plus other exciting perks and benefits! Holiday allowance starting at 28 days and increasing with length of service up to 36 days. Delicious free meals on duty. Professional, award winning learning and development opportunities from day one. Fantastic recommend a friend and family bonus scheme worth up to £600. Enhanced paid maternity leave & paternity leave. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels worldwide. Two paid volunteering days each year, because we care about our community. Access to immediate Employee Assistance Programme, because we care about our employees. Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter). Regular social and team building events. Complimentary quality uniform and dry-cleaning services. We are currently recruiting a passionate Pastry Demi Chef de Partie to join the culinary team at our luxury hotel. This is a full-time position, ideal for someone with experience in a four or five-star hotel or fine dining environment, looking to grow and develop their pastry skills in a supportive, high-standard kitchen. You will report directly to the Pastry Chef and Executive Head Chef. Location: The Milestone Hotel & Residences Employment Type: Permanent Working Pattern : 8 Hours a Day / 5 Days a Week. Pastry Demi Chef de Partie What's in it for you as a Pastry Demi Chef de Partie from day one: £32,000 OTE per annum plus other exciting perks and benefits! Holiday allowance starting at 28 days and increasing with length of service to 36 days. Nutritious free meals on duty. Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills. Excellent development opportunities with 80% of our managers being home-grown. Two paid volunteering days each year, so we can give back to our communities. Access to the Employee Assistance Programme through our partners at Hospitality Action. Monthly tea parties and annual social events, including boat parties and festive events for your little ones. Complimentary quality uniform and dry-cleaning services. What's in it for you later: Cycle to work scheme which can save you up to 47% on the bike and equipment. Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter. Enhanced maternity pay of 13 weeks, fully paid. Enhanced paternity pay of 2 weeks, fully paid. £800 baby payment to support you and your baby with the essentials. Fantastic recommend a friend bonus scheme worth up to £600. Cross-departmental training available within your property, because we know you're a curious individual. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa! We are currently recruiting a passionate Pastry Demi Chef de Partie to join the culinary team at our luxury hotel. This is a full-time position, ideal for someone with experience in a four or five-star hotel or fine dining environment, looking to grow and develop their pastry skills in a supportive, high-standard kitchen. You will report directly to the Pastry Chef and Executive Head Chef. Location: The Milestone Hotel & Residences Employment Type: Permanent Working Pattern : 8 Hours per day / 5 days per week The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AAs Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys. The Milestone Hotel and Residences is a beautiful five-star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, a modern Stables Bar and a 2 Rosettes restaurant, named Cheneston's. Key Responsibilities of a Pastry Demi Chef de Partie: Assist in the daily preparation and service of pastry and desserts. Support the Pastry Chef in running the section efficiently. Contribute to the creation of desserts for la carte, banqueting and afternoon tea. Maintain high standards of consistency, quality and presentation. Always ensure cleanliness and organisation of your section. Follow stock rotation procedures and assist with stock checks. What are we looking for in our Pastry Demi Chef de Partie? Previous experience in a pastry role within a fine dining or luxury hotel environment. A foundation in classical and contemporary pastry techniques. A creative eye for detail and a desire to learn and grow. Strong work ethic, time management, and kitchen organisation. Ability to work efficiently under pressure as part of a team. A positive and proactive attitude toward development and guest satisfaction. Commitment to high hygiene standards and safe food handling. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. Key Responsibilities of a Pastry Demi Chef de Partie: Assist in the daily preparation and service of pastry and desserts. Support the Pastry Chef in running the section efficiently. Contribute to the creation of desserts for la carte, banqueting and afternoon tea. Maintain high standards of consistency, quality and presentation. Always ensure cleanliness and organisation of your section. Follow stock rotation procedures and assist with stock checks. What are we looking for? Previous experience in a pastry role within a fine dining or luxury hotel environment. A foundation in classical and contemporary pastry techniques. A creative eye for detail and a desire to learn and grow. Strong work ethic, time management, and kitchen organisation. Ability to work efficiently under pressure as part of a team. A positive and proactive attitude toward development and guest satisfaction. Commitment to high hygiene standards and safe food handling. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. TPBN1_UKCT

Sparta Global is looking for passionate and committed individuals who want to kickstart a career in technology! You must be willing to complete full-time training in our Business Solutions programme and will then be assigned to work in a junior role with one of our trusted client partners as a 'Spartan' consultant. We are building for exciting future opportunities, your application will be reviewed accordingly, aligning to availability and requirements ensuring we can match the right candidates to the right roles. We are seeking Business Solutions consultants to join our team and help our clients navigate the rapidly evolving world of business, helping our clients to solve issues, create value, maximise growth and improve business performance. In this role, you will use your expertise to identify and solve complex problems, assess the business needs of our clients, and provide strategic guidance on how to best utilise technology and other solutions to meet their goals. You will embark on a transformative development journey that combines academic learning, coaching, mentorship, real-world client projects, and continuous growth opportunities across a variety of industries and sectors. As you progress through client projects you will have the opportunity to gain further qualifications along the way that will give you the chance to level up your skills as you take on a variety of roles including Business Analyst, Project Manager, Project Support, PMO (Project Management Officer), Scrum Master and Product owner. How it works: Learn : Complete a period of full-time Academy training when you join Sparta Global. All training is delivered remotely by our team of industry-professional trainers and is paid from day one. Work: At the successful completion of training, you will become a 'Spartan' consultant and be available for assignment to work with one of our clients as a Business Solutions Consultant! Grow: You'll work with our client for up to 24 months, be able to access upskilling, salary increases, and are then available to convert to a full-time employee with your assigned employer. How to apply: Our recruitment process is simple and supportive, and we encourage people from all demographics and backgrounds to apply. You do not need to have prior experience of working in tech or studying a STEM subject at a high level. Apply online • Our team of Recruiters will review your application and invite you to the next stage if you showcase the right aptitude for success. Complete online assessments and a first-stage interview, • These assessments are testing your aptitude for learning, not what you know. Show us your potential and then your personality in a face-to-face interview. Final competency-based interview, • Demonstrate your collaborative skills, problem-solving abilities, and growth mindset to secure your spot in the Academy. Person specification: This role would ideally suit someone with a passion for technology and innovation, excellent communication and problem-solving skills, and with 6-12 months transferable experience. Despite having this experience, you're still driven and motivated to continuously learn, progress and expand your skills and establish a successful long-term career that can offer variety. We're also seeking passionate individuals who align with our values: Empathy & Diversity • Integrity, respect, and a commitment to inclusivity. Drive, • A goal-oriented mindset with a passion for growth. Collaboration, • A team-focused approach with a desire to build strong relationships. Innovation, • Curiosity, creativity, and openness to new ideas. Flexibility, • Adaptability and resilience in a fast-paced industry. Eligibility: As a Sparta Global Consultant, you will be deployed to work with one of our client partners at the completion of your training. For this reason, candidates must be open to relocation/commuting for client site deployments and remote work cannot be guaranteed. Applicants must have the right to work in the UK (British/Irish Citizenship, EU Settled Status, or Permanent Visa Holder) and unfortunately, we are unable to sponsor visas at this time. About Sparta Global: Sparta Global is a technology services and education company, specialising in hiring, training, and deploying the next generation of leaders across in-demand technology and business skills. Over the past decade Sparta Global has helped more than 3000 people kickstart a career in technology, supporting graduates, non-graduates, career changers, returners, and ex forces personnel to develop exciting careers with our network of 100+ employers across public sector, financial services, and commercial. In 2024, Sparta Global was an awarded a King's Award for Enterprise for Promoting Opportunity, adding to its accolades as a Top 20 Employer for Social Mobility, B Corp accredited business for sustainability, and Princess Royal Training Award winner. The Benefits: Free training - paid from day one Performance-based reviews every six months to discuss salary increases Referral bonuses No exit fees --------- 20 days of annual leave + bank holidays An extra day off for your birthday Pension scheme Eye care support Death-in-service cover Cycle-to-work scheme Season ticket loan Employee Assistance Programme Personal development budget Access to alumni and professional networks Opportunities to become a brand ambassador Don't wait to kickstart a career in technology, grab your opportunity to train and work with Sparta Global today! TPBN1_UKTJ

Registered Manager - Liverpool Exciting new opportunity ! If you're ready for a new leadership opportunity where you can support adults with learning disability, complex needs and autism please read on. If you have the experience as a Registered Manager to lead and mentor your team to provide the highest quality of care for vulnerable adults with complex autism and learning disability we would love to hear from you. We're proud to work in partnership with an organisation who are established and growing and who are passionate about providing the support across residential and supported living services for adults with complex needs, autism and learning disability. They require a skilled Registered Manager to join their team working in their brand new residential service in Liverpool. The role and what you'll be doing: Leading and developing a high-performing staff team. Mentoring the staff and supporting them through supervisions and appraisals Embedding a culture of quality, safety, and continuous improvement. Delivering person-centred care and support in line with assessed needs. Promoting autonomy, choice, and independence for the individuals being supported. Ensuring full compliance with CQC standards and safeguarding regulations. Promoting the service to commissioners, referrers, and stakeholders. Managing rotas, supervisions, inductions, and team development being available for any on call duties where required. Upholding and implementing policies and procedures across the service. In addition you will Follow all Health & Safety regulations and procedures. Ensure all data is handled in line with the Data Protection Act. Complete training and demonstrate understanding of Safeguarding and the Mental Capacity Act, including Deprivation of Liberty Safeguards (DoLS). Report and escalate any safeguarding concerns in line with policy.The ideal person for this role: Someone who has the experience of managing a residential service for adults with learning disabilities and/or autism. Leading a service to full CQC compliance and understanding the inspection process. Experience and skilled in managing, leading and developing staff teams To hold the Level 5 Diploma in Leadership & Management for Adult Care (or equivalent). Strong organisational skills and the ability to prioritise effectively. Confident working independently and part of the on-call rota Be a passionate and approachable individual who is committed to delivering the highest quality of care and support at all times What's in it for you? A competitive salary package including a performance related bonus scheme of up to £500 per month Private medical insurance Company pension scheme Electric car scheme access Death in service benefit Employee Assistance Programme (EAP) Blue Light Card eligibility Rewards and recognition and working within a collaborative team environment If this opportunity excites you and you know you have what it takes to be their next Registered Manager please apply now! Immediate interviews are available for the most suited applicants for the role. #PREJP

Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Event Delivery Managerleads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO's events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery. You'll be someone with: Extensive experience in event management within a corporate or professional setting. Proven leadership and team-development experience. Strong operational and organisational skills. Supplier or agency management experience. Excellent communication and stakeholder engagement abilities. Good working knowledge of event technologies and management systems. Desirable Experience supporting operational change or transformation. Understanding of professional services environments. Event management qualification. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1 #TJ-RZ1 TPBN1_UKTJ

Head of HR and Payroll Liverpool CC based Head Office Remote working with travel required to Liverpool and further sites within the North West Permanent & Full Time (flexible working including a 9-day fortnight or 4.5 day working week) £75,000 plus benefits package, including 40 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions My client is seeking an experienced and strategic Head of People & Payroll to lead the delivery of a high-quality, responsive people and payroll service within a values-driven organisation. Reporting into the HR Director, this pivotal leadership role will be responsible for shaping and delivering people strategies that align with organisational objectives and support continued growth and positive social impact. The successful candidate will play a key role in fostering an inclusive, high-performing culture and creating an exceptional employee experience across the organisation. The role requires a proactive and collaborative leader who can drive organisational success through effective people practices, operational excellence, and continuous improvement. Key responsibilities of the Head of HR & Payroll: * Provide effective leadership and oversight of a large People and Payroll function, ensuring a professional, efficient, and customer-focused service. * Ensure robust systems, controls, and processes are in place for payroll administration and wider people operations. * Maintain legally compliant policies, procedures, and people management practices. * Lead on employee relations matters, including disciplinary and grievance processes, minimising organisational risk. * Build strong relationships with internal stakeholders, external partners, and recognised trade unions. * Manage and monitor departmental budgets, ensuring effective financial control and value for money. * Develop and analyse people metrics and insights to inform strategic decision-making and service improvement. * Contribute to organisational growth and transformation through strategic workforce planning and people initiatives. * Promote a positive and inclusive workplace culture that supports employee engagement, wellbeing, and belonging. * Champion Equality, Diversity & Inclusion initiatives and ensure inclusive practices are embedded across the organisation. * Develop and enhance the organisation’s Employee Value Proposition. Key requirements for the Head of HR and Payroll: * Significant leadership experience within HR and Payroll functions. * Whilst there is an experienced and established Payroll Manager in place, it is essential that you have previously had oversight of a payroll function. * You must be a Chartered member of CIPD or similar. * Ideally you will have previously worked within a similar role within a not-for-profit organisation and/or Public Sector, however this is not essential criteria for you to be considered. * Strong strategic and operational HR expertise. * A proven track record of leading organisational change and workforce initiatives. * Excellent knowledge of employment law, payroll governance, and people best practice. * Able to build effective, credible relationships quickly with key stakeholders. * A passion for creating positive workplace cultures and employee experiences. * Skilled and experienced facilitator, including facilitating in scenarios of challenging group/individual dynamics. * Excellent analytical, organisational, and communication skills. If you are interested in this Head of HR and Payroll opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion

Service Manager, Adults Learning Disabilities Location: Liverpool Full time, permanent with generous benefits! Are you ready to step into a new exciting leadership role where you can use and share your passion to working with and supporting vulnerable adults with learning disability and complex needs? Are you in a leadership role now and ready for a new challenge? If so we would like to hear from you as we seek a skilled Service Manager to work across supported living services in Liverpool. Brook Street Social Care is proud to work with a leading provider of support and care to vulnerable people with learning disability, ABI, mental health issues and complex support needs across the country. They are committed to delivering compassionate, person-centred care across adult services. This is an exciting opportunity to lead a dedicated team within a supportive and inclusive environment, making a real difference in people's lives. What you'll be doing: * Lead and oversee the day to day running of 3 supported living services across Liverpool including one new one which will be opening this year, ensuring high standards of care and compliance with regulatory requirements. * Support and supervise care staff, fostering a positive team culture and professional growth. * Develop personalised support plans that focus on individual needs and preferences. * Monitor service performance through audits, feedback, and KPIs, implementing improvements as needed. * Lead recruitment, training, and staff appraisals to maintain a motivated, skilled workforce. * Complete regular supervisions and 1-1's with your team mentoring and empowering them to succeed. What you'll bring: * Experience in a leadership role within adult social care, especially with complex needs, mental health, learning disability. * Relevant qualifications with minimum of NVQ level 3 in Health and Social Care, or Level 5 Leadership & Management or working towards this. • Excellent leadership, communication, and organisational skills with the passion and commitment to want to make a difference to the lives of vulnerable people. * Ability to manage budgets, resources, and staff effectively. Attend meetings, adhere to all internal policies and procedures. * Have sound knowledge of safeguarding procedures and developing person-centred support plans. What's in it for you: Competitive salary of £33,030.40 Per annum Focused Career Development and support functions. Enhanced Training includes Personal and Professional Development. Access to Digital Perks where you can gain discounts. A welcoming and inclusive company culture with progressive well-being support A leading provider in adult social care at the cutting edge of support delivery embedding digital platforms. Opportunities for colleagues in various roles Opportunities to grow, develop new skills.If you would like to learn more and feel that you meet the above criteria please apply now! #PREJP

Company description: Product Lifecycle Manager Job description: Uniting whats next in traffic. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. Thats why we recruit great minds from all walks of life. We embrace diversity and create whats right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as a Product Lifecycle Manager (PLM) You will own the end-to-end internal product lifecycle from concept through launch, in-life optimisation and end-of-life. You will drive long-term product success through strategic planning, clear requirements, disciplined prioritisation, and strong cross-functional delivery leadership. The PLM is accountable for product outcomes and product decisions across a hardware and software based portfolio, working in close partnership with Engineering (DOP) to balance customer value, commercial priorities and technical reality. The PLM is accountable for product scope, priority, lifecycle decisions and outcome-based acceptance. Engineering owns technical design and implementation decisions. Roadmap and release commitments are agreed collaboratively, with the PLM making the final prioritisation call after structured input on feasibility, constraints, risks and capacity. Responsibilities: Strategic Planning & Roadmapping Develop and maintain a 35 year outcome-based product roadmap aligned to business priorities, technology evolution and operational capability. Lead quarterly (or appropriate cadence) roadmap reviews with cross-functional stakeholders to drive alignment on outcomes, timing and dependencies. In collaboration with Engineering leadership, incorporate technical constraints, learnings and architectural direction into planning. Make the final call on scope and priority after structured input from Engineering, Operations, Sales and Finance. Continuously adjust plans based on delivery learning, customer feedback, market change and technical discovery. Product Discovery, Definition & Requirements Create clear, high-quality product requirements that articulate what is needed and why, grounded in user and business intent. Engage Engineering and Design early to explore options, constraints, risks and trade-offs before committing to scope. Define outcome-based acceptance criteria and ensure delivered capability meets customer and business intent (not just functional completeness). Maintain traceability from strategic outcomes through epics/features to delivered value. Backlog Governance & Delivery Collaboration Maintain a prioritised product backlog in collaboration with Engineering; ensure transparency of priorities, sequencing and rationale. Operate disciplined change control for scope, requirements and specifications; manage trade-offs and stakeholder expectations. Partner with Engineering to prioritise technical debt alongside customer-facing enhancements and compliance needs. Act as a day-to-day partner to Engineering, enabling fast decisions and removing blockers. Support release planning and readiness, ensuring documentation, training, support and operational impacts are addressed. In-Life Performance, Quality & End-of-Life Management Own product health in-life: performance, reliability, quality, cost-to-serve, customer satisfaction and operational sustainability. Coordinate resolution of product issues by aligning Engineering and Operations on priorities, root cause and corrective actions. Manage product lifecycle policies including versioning, supportability, feature deprecation and compliance obligations. Lead end-of-life planning: obsolescence strategy, customer migration, communication and controlled retirement of products/features. Use data and customer insight to drive continuous improvement and prioritisation. Engineering (R&D) Interface, Investment & Budgeting Serve as the primary product interface to Engineering (R&D), building a trust-based partnership and clear ways of working. Ensure two-way communication on priorities, capacity, constraints and timelines; escalate issues rapidly and constructively. Manage the annual R&D and Support budget allocation and tracking for the portfolio. Contribute to investment planning and business cases for product initiatives, balancing ROI, risk, compliance and operational impact. Follow the internal milestone process to provide sign-off for development spend and monitor consumption and progress against plan. Qualifications & Experience: Demonstrated experience owning the product lifecycle for complex B2B, infrastructure, or mission-critical products (concept to end-of-life). Strong product judgement: able to balance customer value, commercial outcomes, operational needs and technical reality. Excellent cross-functional leadership; able to influence without formal authority and drive decisions with senior stakeholders. Comfortable working with Engineering leaders; able to translate technical constraints into clear business implications. Skilled in conflict resolution between business pressure and delivery feasibility, using data, options and transparent trade-offs. Strong communication skills: clear requirements writing, concise decision papers, and stakeholder alignment. Experience with agile product practices (backlog management, discovery, iterative delivery) and structured governance where needed. Desirable Experience working in the ANPR Enforcement market, or alternatively in regulated environments and/or products requiring high availability, safety, security or compliance. Exposure to both hardware-enabled solutions and lifecycle/obsolescence management (where applicable). Experience partnering with Sales/Account Management teams to translate customer needs into scalable product outcomes. What Success Looks Like A credible, outcome-based roadmap that is aligned across stakeholders and delivered predictably. Improved alignment between commercial commitments and Engineering capacity/constraints. Reduced late-stage churn and rework through clear requirements. Measurable improvements in product health (quality, reliability, performance) and customer outcomes. Effective end-of-life and migration planning that reduces risk and protects customer experience. We offer: Competitive base salary plus annual bonus 26 days holiday (rising to 29 with service 37.5-hour working week Company vehicle. Excellent pension scheme with up to 10% employer contribution Flexible benefits tailored to your needs Ongoing training and development, including support for professional memberships How do I apply? We can only accept online applications. Click the Apply Now button below to submit your application. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? To stay up to date with what were up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletterhere. TPBN1_UKTJ

Job Title: First Party Customer Service Claims Handler Location: Liverpool Salary: £26,937 to £29,781 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claimWhat we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurersGrow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered

Elior Hospitals - Nourishing Those Who Care At Clatterbridge Cancer Centre within our Hospitals division , we make sure teams, patients, and visitors have access to wholesome, comforting food when they need it most. Because good nutrition isn't just fuel • it's part of the recovery journey, and we're proud to play a role in that. What you'll be doing... As a Retail Manager , you will take full ownership of the day-to-day management of the store, ensuring an outstanding customer experience, driving sales, and leading your team to meet performance targets. You will be responsible for delivering operational excellence and maintaining high visual and merchandising standards. Manage the daily operations of the retail store to ensure smooth and efficient running Lead, motivate, and develop the store team to deliver exceptional customer service Drive sales and profit by identifying opportunities to maximise performance Maintain high standards of visual merchandising, stock presentation, and store layout Monitor inventory levels, manage stock control, and liaise with suppliers as needed Handle customer queries, complaints, and feedback with professionalism and care Ensure compliance with company policies, health & safety, and retail legislation Analyse store performance data and report on KPIs, sales targets, and improvements Working Pattern: Monday - Saturday | 37.5 Hours Per Week Salary: £28.5k per annum Job ID: 6228 What can you bring? Proven experience in a retail management or supervisory role Strong leadership and team management skills Excellent customer service and interpersonal abilities Commercial awareness and a drive to achieve sales targets Organisational and problem-solving skills with attention to detail Ability to work in a fast-paced, customer-focused environment Basic IT skills and familiarity with retail systems or EPOS A passion for retail and a commitment to delivering an outstanding in-store experience Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

About the role… We are excited to be recruiting for a MOT Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. As a a MOT Motor Vehicle Technician, you will be responsible for the MOT testing, service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. Representing a variety of manufacturers and carrying out work on a diverse range of vehicles and models, you will take great pride in your work, taking complete ownership of your customers and completing your jobs to the highest standard. We are looking for candidates who would be willing to train within the Manufacturer Franchise and have the desire and ambition to progress onto Senior and Master Technician status. Not only do we offer motoring for life, at Stoneacre, we offer a career for life. We genuinely believe that Stoneacre Motor Group is leading the way in EV training, and we are excited to share our knowledge and expertise with you. You will be working in an industry-leading workshop boasting state of the art facilities. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, and elevate your career in EV Technology, all whilst contributing towards making Stoneacre the Number One Motor Group. Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? A flexible approach to working patterns - Choose your own hours! We are happy to discuss all flexible working options to help you achieve the work life balance that suits you Industry leading competitive salary Industry leading top level bonuses Dedicated manufacturer training Fast track to EV Level 4 Minimum 30 days holiday increasing to 34 days (pro rata basis) Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a MOT Motor Vehicle Technician … Reporting to the Service Manager, being responsible for meeting both franchise, and company standards in a service environment. Undertake maintenance, service and repair activities on motor vehicles of all types. Working to the highest level within scheduled times to meet company, franchise and manufacturers' standards. Repairing vehicles, testing vehicles and diagnosing faults. Replacing components, parts, lubricants and consumables whilst maintaining records and providing quality write-ups for the customer and manufacturer. Keeping your work area clean, tidy, organised and free from hazards according to current Health & Safety standards and regulations. Advising and reporting on vehicle faults, servicing requirements including future servicing/repair requirements through the Vehicle Health Check and Video process About you… We consider candidates from all backgrounds who have experience working in the Automotive sector within a technical role As a minimum, you will be qualified to Level 2 NVQ, or equivalent, in Vehicle Maintenance and Repair and hold an MOT Testers Licence You will have fantastic communication skills and thrive working in a challenging yet rewarding environment You will have the ability to work well under pressure - It will be your technical ability that will help you overcome any challenge that is thrown your way. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided Hold a full UK driving licence We want you to love what you do - The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." TPBN1_UKTJ

About the role If you’re ready for a fresh challenge with a Company who is forward thinking, progressive and cares about its staff. Park View Nursing Home is a purpose-built luxury care home overlooking Prince’s Park in Liverpool. Set on a quiet, tree-lined road close to Sefton Park, it offers a calm, welcoming environment with thoughtfully designed facilities that support comfort, dignity and a genuine sense of home throughout. As Care Home Manager, you will take overall responsibility for how the home runs, from care quality and compliance to occupancy and performance. You will need to be CQC registered and comfortable working within regulation, but the focus is on creating a safe, well-led home where people genuinely feel at ease. You will be fully supported by a dedicated Operations Manager, together with an established on-site leadership and support team, including the Deputy Manager, Clinical Lead, nursing team, Hospitality Host, Administrator, and housekeeping colleagues. This role isn’t for the average manager… it’s for someone ready to take ownership, innovate, and lead a care home to excellence. Reports to: Operations Manager Key duties and responsibilities • Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion, and empathy. • Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support. • Manage the home’s budget, ensuring financial targets are met and costs are effectively managed. • Develop and implement a strategic marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders. • Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns. Skills and attributes Previous experience managing a nursing home. A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings. Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors. A proven track record of marketing and business skills within the private care sector, running a commercially successful care home. Enthusiasm and passion for developing high levels of person-centred care. Ability to actively participate in the growth and development of the care service. Education and qualification Preferably NMC registered nurse with relevant post-registration experience. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step