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Junior Service Desk Analyst – Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days WFH each week. To start with, you will be required on-site 5 days per week for training and onboarding. The role is aimed at graduates that have graduated within the last 3 years. You will be rewarded with a good starting salary, as well as a brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst – Key Skills: • Experience of work on a Service Desk, • Database management experience, particularly SQL Server, • Customer-facing experience, • IT qualifications, particularly in the Microsoft stack Junior Service Desk Analyst – Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Frazer Jones is pleased to be exclusively partnering with a well-established, creative and commercially driven organisation to appoint a Compensation & Benefits Manager into its People team. This is a genuinely compelling step-up opportunity for a Junior Reward Manager or an experienced Reward Analyst who is ready to broaden their remit, increase their visibility, and build confidence operating as a trusted reward partner to the business. The organisation is known for its inclusive, diverse and highly supportive culture, with a strong can-do attitude and a genuine commitment to learning and development. This is an environment where people are encouraged to solve complex problems collaboratively, challenge thinking, and grow their careers - making it an ideal setting for someone looking to take the next step in reward. The role Reporting into the Head of Compensation & Benefits, you'll work closely with People Business Partners across a range of reward initiatives and cyclical activity. Typical projects include salary review delivery, pay band implementation, living wage modelling, benchmarking, salary survey submissions and the rollout of new benefits. This role blends analytical depth with stakeholder engagement. A key part of the remit is translating reward data and modelling into clear, practical insight - helping non-reward specialists understand pay decisions, frameworks and outcomes. It's a broad, development-focused role designed to stretch both technical capability and commercial judgement. Key responsibilities include: • Partnering closely with People Business Partners on reward activity, including salary review delivery, pay band implementation and reward governance, • Managing and delivering salary review and annual bonus processes, including modelling scenarios and supporting decision-making, • Building models to estimate living wage and pay-related impacts, clearly articulating cost and people implications, • Conducting role benchmarking and supporting the development and maintenance of pay bands and structures, • Managing salary survey and benefits submissions to external providers, ensuring high data quality and consistency, • Supporting the implementation of new or enhanced benefits, working with brokers, providers and internal stakeholders, • Analysing market and internal data to assess competitiveness and inform reward recommendations, • Acting as a knowledgeable and approachable point of contact for pay and benefits queries, explaining reward concepts clearly to non-experts, • Producing reward analysis and reporting across pay, benefits and headcount metrics, • Monitoring legislative developments across reward (e.g. living wage, gender pay reporting, pensions) and escalating implications as appropriate, • Supporting wider reward and group-level projects alongside the Head of Compensation & Benefits, • Line managing, alongside the Head of Compensation & Benefits, an Administrator and two Junior Reward Analysts - providing early exposure to people management and coaching, • Contributing to broader People and cross-functional projects as required The ideal candidate This role is well suited to someone ready to step up. You may already be operating at Junior Manager level, or you may be a Senior / Lead Reward Analyst with strong technical foundations who is now looking for greater scope and influence. You're likely to bring: • Experience modelling salary review and bonus scenarios, • Hands-on involvement in running or supporting salary reviews, • Experience cleaning, validating and working with reward data, • Exposure to salary survey submissions (provider background is not important), • Experience benchmarking roles and supporting pay structures or banding, • Confidence explaining reward data, modelling and outcomes to non-expert audiences, • Advanced Excel skills and a strong analytical mindset, • A structured, organised approach and the ability to juggle multiple priorities, • A proactive, curious attitude and appetite to learn and develop, • Experience in a fast-paced, commercial or creative environment would be advantageous, but is not essential Culture, flexibility & benefits This organisation is proud of its inclusive and diverse culture, where people genuinely support one another and take a collaborative, problem-solving approach. The environment is friendly, energetic and pragmatic - with a strong focus on wellbeing, development and flexibility. Highlights include: • Hybrid working, with two days per week in the London office, • Core working hours of 10:00-16:00, alongside a work-from-anywhere policy, • An on-site chef, free breakfast and heavily discounted food, • Wellbeing and financial support initiatives, • Extensive learning and development opportunities, • Regular social events, including bar nights where employees can bring guests Why consider this role? This is a stand-out opportunity to step into a true reward management role within a supportive, people-centric organisation. You'll gain breadth across the reward agenda, hands-on leadership experience, and close mentorship from experienced reward leaders - all while working in an environment that values flexibility, inclusion and long-term development. For the right candidate, this role offers a clear platform to accelerate progression from analyst to manager, build credibility with senior stakeholders, and develop a rewarding, long-term career in reward. If you are an executive reward professional looking to deepen your expertise, build meaningful client relationships, and operate at the highest level of the market, we would be delighted to hear from you. For a confidential discussion or more information, please contact Nick Arnold at Frazer Jones. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ

An Executive Director within Parexel HEOR Consulting is responsible for a group or service line while being held accountable for successful execution of multiple projects and client satisfaction. The Executive Director supports the development of the strategy for HEOR for the short, mid and long term. The Executive Director plays an active role in the implementation and identification of AI in HEOR. An executive director has specific subject matter expertise supporting the development and delivery of Parexel HEOR Consulting services. • Monitors profitability of multiple projects through active involvement in the preparation of project plans and management of project budgets., • Prevents and resolves issues with revenue recognition., • Works within a team environment or individually based on project needs., • Provides guidance to project team members and acts as a mentor to junior staff., • Works within broad project guidelines and leads issue and conflict resolution., • Prioritizes own workload and prioritizes the workload of the project team in order to achieve the project scope and objectives., • Capitalizes on opportunities to improve project efficiency, results or team performance and proactively acts., • Leverages information from previous projects or other client work to efficiently complete assigned project activities as well as facilitate business decisions., • Produces quality work that meets the expectations of Parexel HEOR Consulting and the client. Reviews the work of colleagues for content and quality to ensure the expectations of the client and are met., • Manages project engagements as a project lead (small or large)., • Interacts with the assigned Project Financial Analyst (PFA) to ensure accurate financial management and for general project support., • Follows all required Business Operating Process (BOPs) for pre-initiate, initiate, execution, close and monitoring of projects., • Actively manages performance including typical HR activities for direct reports (i.e. performance management forms, salary actions, bonuses, scorecards)., • Provides input on staff to appropriate Senior Management Team Members., • Provides applicable guidance and support to staff for staff to succeed and achieve key metrics. Holds staff accountable to key metrics., • Facilitates staff development plans and coordinates with project staffing to ensure that staff is utilized completely and appropriately., • Coordinates with project staffing to provide staff with opportunities to expand skill sets., • Rewards staff appropriately., • Provides leadership, coaching, mentoring, feedback and role modeling to managers and extended staff to ensure quality and accuracy of services as well as achievement of key metrics., • Communicates and champions organizational vision and values., • Regularly communicates with staff to assure effective two-way information flow (i.e. business updates, staff interests, issues, and/or concerns)., • Monitors engagement/morale of direct reports., • Provides feedback on succession planning to align individual staff capabilities with the current and future needs of the organization., • Assures Parexel policies and procedures are communicated to line personnel., • Plans and delivers services and solutions which result in clients expressing satisfaction with service provided and builds relationships which result in additional business or referrals., • Identifies opportunities for follow-on business or changes in project scope and exploits the opportunities with Parexel HEOR Consulting management and account management., • Provides a full range of technical and/or business consulting services across multiple disciplines of services including representing clients to regulatory agencies., • Acts as a trusted advisor to clients, often on issues that lack precedent or are not clearly defined. Acts as a loaned executive for a client when required., • Completes and delegates project activities in a timely manner with an understanding of issues which may impact project profitability and client satisfaction., • Facilitates resolutions to possible problems or conflicts within the project team and/or the client. Provides guidance as needed to colleagues on appropriate methods of executing project activities., • Develops and implements business solutions addressing specific client needs using expertise, best practices and knowledge of the client’s business and key industry drivers., • Demonstrated ability to interact professionally at multiple levels including senior and executive management within a client organization., • Actively prospects and leverages new business opportunities with client and industry contacts in collaboration with Account Management., • Presents information about Parexel HEOR Consulting service offerings reflecting the organization’s capability to support client needs., • Delivers customized sales presentations focused on the client’s needs. Actively engaged in bid defense meetings when needed., • Generates new or repeat business due to personal name recognition or history of client satisfaction and/or relationship., • Leverages rainmaking skills resulting in new and repeat business for Parexel. Is responsible for constant monitoring of his/her “A” list and is expected to have continued contact with both existing and future potential clients., • Participates in project scoping calls and proposal preparation., • Delivers sales presentations and participates in bid defense meetings when needed., • Actively participates in account planning for key clients., • Participates and develops strategy and is involved in the decision-making process for Parexel Access Consulting (HEOR, PMA, and AA)., • Meets established metrics as specified in scorecard on an annual basis., • Completes basic job-related responsibilities, including timesheets, expense reports, maintenance of CVs, project, • Staying Abreast of AI in HEOR: Keeping up-to-date with the latest developments and trends in AI applied to HEOR, including machine learning, natural language processing, data analytics, and predictive modeling, to facilitate evidence generation, cost-effectiveness analyses, and health policy recommendations., • Driving Innovative Research: Leveraging your expertise in AI and HEOR to drive innovative research projects that enhance Parexel's capabilities and provide strategic insights to clients. Collaborating with cross-functional teams to design, develop, and implement groundbreaking methodologies and frameworks., • Thought Leadership: Actively participating in industry conferences, symposiums, and webinars to present your research and share insights on the integration of AI within the HEOR landscape. Establishing yourself as an opinion leader and contributing to prestigious scientific journals and publications, thereby enhancing Parexel's reputation as a thought leader in the field., • Internal Collaboration: Collaborating with internal teams (e.g., data scientists, biostatisticians, health economists) to develop and implement new AI-driven methodologies and analytical tools. Providing guidance and mentorship to team members, sharing your knowledge and contributing to Parexel's internal educational initiatives., • External Engagement: Seeking opportunities to represent Parexel externally, engaging with healthcare organizations, regulatory bodies, academic institutions, and industry thought leaders, showcasing Parexel's thought leadership in AI-driven HEOR research., • Presenting research findings and insights at internal seminars, brown bag sessions, and departmental meetings., • Engaging with senior leadership and participating in cross-functional initiatives, enhancing your exposure and influence on decision-making processes., • Collaborating with Parexel's Global Centers of Excellence, contributing to white papers, opinion pieces, and educational materials, further solidifying your position as a thought leader., • Participation in industry conferences and scientific symposiums, presenting research findings, and discussing Parexel's AI-driven HEOR expertise., • Contributing to industry publications, peer-reviewed journals, and social media platforms to share your insights and position Parexel as a frontrunner in AI-driven HEOR research., • Building strategic partnerships with key opinion leaders and influential organizations to enhance Parexel's industry visibility and foster collaborations., • Influencing Others, • Client Focus, • Networking, • Results Orientation, • Business Analysis, • Interpersonal Communication, • Teamwork & Collaboration, • Solving Business Problems, • Holding People Accountable, • Operational Leadership, • Strategic Business Thinking, • eLeading Change, • Develops high growth and profitable business through strategic planning, business development and implementation of high-level service delivery within service line or group., • Responsible for planning function for individual service line or group. This includes budgets, strategic planning, and forecasting., • Accountable for all activity and financial outcomes within assigned area, including revenue generation, client satisfaction and service delivery., • Responsible for service line decisions and seeks senior level input for high level business decisions (issues)., • At least fluent vocal and written English., • Numerous years’ experience in the life sciences or consulting industries with many years of experience managing direct reports, directing teams and projects., • 10+ years management experience., • 15+ years general experience in the field., • Minimum of a Bachelor’s Degree in a Scientific or Technical Discipline, Advanced Degree (MSc, PhD, MD) preferred. #J-18808-Ljbffr

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You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protect

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