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Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

This self-employed position allows you to work from home, offering ongoing support and professional development.

Are you looking for an interpreter job in Grangemouth, Stirlingshire?.Do you want flexible hours with competitive rates?.We are urgently recruiting for freelance interpreters to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisati

Are you looking for an interpreter job in Bonnybridge, Stirlingshire?.Do you want flexible hours with competitive rates?.We are urgently recruiting for freelance interpreters to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisati

Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. Established in 2001, Language Empire provides professional interpreting and translation services to the publi

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Degree in Speech and Language Therapy (or equivalent qualification). Registration with the HCPC and membership with the Royal College of Speech and Language Therapists (RCSLT). Specialist Speech and Language Therapist (Dyslexia Assessments).

We're looking for speech therapists to join Saltroad and make themselves available to thousands of parents looking for assessments, therapy and other support.Whether you're already a private therapist looking for a steady supply of clients, or an NHS therapist looking to manage a small private casel

Optional - Substantial industry experience in large-scale deep learning model training, with demonstrated expertise in at least one of Large Language Models, Vision-Language Models, Diffusion Models, or comparable generative AI architectures. Experiment with novel language model architectures, helpi

In this way we have broken the barriers of the traditional summer language course. PGCE in English or Foreign Languages or DELTM plus a TEFL Level 5 certificate (CELTA / Trinity CertTESOL or equivalent Ofqual recognised standards). MLA Move Language Ahead is an equal opportunity employer dedicated t

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Join our customer's team as a Native English Language Expert, where your linguistic mastery and keen eye for detail will help drive excellence in language-centric projects. Contribute to the development of language resources and guidelines tailored to project needs. Participate in feedback sessions

Ubiqus On Demand is always looking for highly skilled linguists to join our growing team.Our transcriptionists come from various educational and work backgrounds, but they all possess certain skills and habits that make them great at their jobs.What Skills are Needed to Be a Good Transcriptionist?.U

A leading AI training company is seeking an Oromo Language Specialist to shape AI models for the Oromo language. This role is ideal for those with experience in linguistics or language teaching.

Provide speech and language assessments and therapy to students who have a variety of disabling conditions including developmental, neurological, orthopedic and behavioral dysfunction/disorders; determine eligibility for services and therapy; provide therapy in the areas of receptive and expressive

Move Language Ahead is committed to providing a safe, educational, and cultural programme for students worldwide. The summer centre offers a unique blend of full‑day and half‑day excursions, activity programmes, and a specialised language path, breaking traditional barriers. Move Language Ahead

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Machine Learning Engineer | Python | Pytorch | Natural Language Processing | LLM | Large Language Models | Remote, Europe. Strong knowledge of machine learning, deep learning (including LLMs), and natural language processing. Significant experience building evaluation systems for search or language

A leading AI training organization in the United Kingdom seeks an experienced American Sign Language (ASL) Specialist for a freelance contract role.

As a Band 6 Locum Remote Speech and Language Therapist will manage their own caseload of adult patients, including those with dysphagia, and will collaborate with Band 7 Speech and Language Therapists on clinical projects and service developments. What your responsibilities will be for this Speech a

Be a qualified Speech and Language Therapist registered with the HCPC.

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A leading translation services provider based in Stirling is seeking an experienced Account Manager.The role focuses on providing exceptional solutions, fostering sales growth, and managing large-scale projects.Ideal candidates will have at least 5 years of professional experience, strong strategic

Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. If you can speak one or more foreign languages and would like a crucial role involving politics, business, he

A dedicated educational organization in Guildford is seeking an Aspiring Speech and Language Therapist to support children with complex learning needs.

We are currently seeking qualified freelance British Sign Language Interpreters to join our growing team. Proficient in interpreting spoken English into British Sign Language (BSL) and vice versa.

Move Language Ahead is committed to providing a safe, educational, and cultural programme for students worldwide. The summer centre offers a unique blend of full‑day and half‑day excursions, activity programmes, and a specialised language path, breaking traditional barriers. Move Language Ahead

Provide speech and language assessments and therapy to students who have a variety of disabling conditions including developmental, neurological, orthopedic and behavioral dysfunction/disorders; determine eligibility for services and therapy; provide therapy in the areas of receptive and expressive

English Second Language Teacher. Sign in to set job alerts for “English Second Language Teacher” roles. English Second Language Teacher.

Are you a German language expert eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. German Language Specialist – AI Trainer. Challenge advanced language models on topics such as verb conjugation, case syst

This role is perfect for recent graduates seeking experience in Speech and Language Therapy.

A virtual language training company is seeking entrepreneurial individuals to operate a Virtual Language Training Hub across the United Kingdom. This role is ideal for self-starters knowledgeable about the language training landscape, looking to capitalize on the growing online market.

Director of AI | Machine Learning | Deep Learning | Natural Language Processing | Large Language Models | Leadership | Remote, UK.

A regional healthcare provider is seeking two Licensed Sign Language Interpreters to work in their Deaf Services Department. The role involves providing interpreting services for patients with mental health issues and teaching American Sign Language classes.

Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. Established in 2001, Language Empire provides professional interpreting and translation services to the publi

A leading AI service provider is seeking a Persian Trilingual Language Specialist to evaluate and refine AI training data. This role involves assessing AI-generated text for accuracy and cultural appropriateness in Persian, English, and an additional language.

Our client is searching for a Spanish speaking Financial Crime Investigator with expertise in regulations, fraud detection and investigative techniques.If you’re passionate about protecting financial integrity, driving operational excellence and leading from the front then this is the role for you

Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. If you can speak one or more foreign languages and would like a crucial role involving politics, business, he

A leading language services provider in the United Kingdom seeks an experienced Uzbek Language Specialist for a Freelance AI Trainer Project.

AgencyDivisionJob Classification Title**Grade**NC14North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. Find your next opp

A leading technology company in the UK seeks an experienced Account Executive to drive business growth.The role involves qualifying new business opportunities, guiding proposals, and transitioning from pre-sales to implementation.The ideal candidate has 3-5 years of experience in enterprise sales, p

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Language Bear is an international content creation company. The team consists of 1000+ native speakers, working mostly remotely and fluent in 100+ languages.