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About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.
We are seeking a Qualified Plumbing Engineer to join our dynamic team. Working with domestic and commercial properties throughout London. The role involves the maintenance, repair, and installation of plumbing systems, with a focus on safety and high-quality workmanship. Customer relations are key and the ideal candidate will have good customer facing skills. The ideal candidate will possess a strong mechanical knowledge and be proficient in assembling and plumbing various systems. This role requires hands-on experience with power tools and hand tools, as well as the ability to perform some heavy lifting. The Plumbing Engineer will play a vital role in ensuring that all plumbing systems are designed, installed, and maintained to the highest standards. This role requires someone who can respond quickly, diagnose, secure and repair plumbing emergencies. - Monday-Friday 09:00-18:00 with the option for Overtime - Starting Salary 45k Per annum - Bonuses and rewards - 33 Days holiday per annum - Company van supplied - Company tools and materials supplied Example: Water pooling under the sink - leak unidentified. GBSE Connect promise - Ensure customer is kept aware of our Estimated arrival time. - Ensure customer relations are paramount throughout the visit. - Arrive as soon as possible to prevent damage to property. - Turn off the water supply if possible. - Identify leak source. Repair and replace. - Test for performance. Duties - Respond within the hour to a customer plumbing emergency. - Carry out communications to Head office to process job efficiently. - Diagnose and report on best cause of action. - Either carry out temporary repair or preferably permanent repair. - Assemble and install plumbing systems in accordance with relevant codes and regulations. - Perform routine maintenance and repairs on existing plumbing systems. - Utilise power tools and hand tools effectively to complete tasks efficiently. - Conduct inspections of plumbing systems to identify issues and recommend solutions. - Collaborate with customers and possibly other tradespeople, including carpenters, to ensure seamless integration of plumbing systems within building projects. - Maintain accurate records of work performed and materials used. - Ensure compliance with health and safety regulations while working on-site. - Engage in basic maths calculations for system layouts, material quantities, and measurements. Experience - Proven experience as a Plumbing Engineer or in a similar role is preferred. - Strong mechanical knowledge with the ability to troubleshoot plumbing issues effectively. - Familiarity with commercial driving is advantageous for transporting materials to job sites. - Experience in welding is a plus for specific plumbing applications. - Ability to perform heavy lifting as required during installations or repairs. - A solid understanding of plumbing codes and regulations is essential. If you are passionate about plumbing engineering and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity to contribute to our projects while advancing your career in a supportive environment. To Apply: If you're a skilled plumber seeking to advance your career with us, we’d love to hear from you. Job Type: Full-time Pay: 45,000.00 per year Additional pay: - Bonus scheme - Commission pay - Performance bonus - Tips - Yearly bonus - Overtime Benefits: - Company Van - Company pension - Relocation assistance - Work from home Schedule: - Monday to Friday - Weekend availability Experience: Plumbing: 1 year (required) Licence/Certification: - Driving Licence (required) - City & Guilds (required) Work Location: Remote
Job description Job Overview We are seeking a talented Web Designer to join our team. The ideal candidate will be responsible for creating engaging and innovative website designs that reflect our brand's vision and meet user expectations. Responsibilities - Design visually appealing website layouts with a focus on user experience - Develop UI mockups and prototypes that clearly illustrate site functionality - Collaborate with the development team to implement design ideas - Utilize content management systems to update and maintain websites - Incorporate digital design best practices to enhance website usability - Proficient in tools such as Figma, Telerik, SCSS, and Redux - Ensure websites are responsive across various devices - Qualifications - Proven experience as a Web Designer or similar role - Strong understanding of UI, UX, and digital design principles - Proficiency in JavaScript for front-end development - Data analysis skills to interpret user engagement metrics - Familiarity with modern web technologies and frameworks