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Job Summary: As a First Aid Trainer, you will be responsible for delivering comprehensive first aid training to individuals and groups. This role involves planning and conducting training sessions, assessing participants' knowledge and skills, and ensuring compliance with relevant guidelines and regulations. The First Aid Trainer will play a crucial role in equipping participants with the knowledge and confidence to handle emergency situations effectively. Key Responsibilities: Training Delivery: Conduct first aid training sessions for various audiences, including corporate clients, schools, community groups, and healthcare professionals. Curriculum Development: Develop and update training materials and course content to ensure they meet current standards and regulations. Assessment: Evaluate participants' understanding and skills through practical and written assessments, providing feedback and certification as required. Record Keeping: Maintain accurate records of training sessions, participant progress, and certification status. Compliance: Ensure all training complies with local, state, and national regulations and guidelines. Equipment Management: Manage and maintain training equipment, ensuring it is in good working order and available for sessions. Continuous Improvement: Stay updated with the latest first aid techniques and regulations through ongoing professional development and training. Customer Service: Provide excellent customer service to clients, addressing any concerns or questions regarding the training. Qualifications: Certification: Must hold a current and valid First Aid Trainer certification from a recognized organization (e.g., Red Cross, St. John Ambulance, etc.). Experience: Previous experience in delivering first aid training or a related educational role is preferred. Knowledge: In-depth knowledge of first aid practices, guidelines, and regulatory requirements. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and effectively. Interpersonal Skills: Strong interpersonal skills to engage and motivate participants of diverse backgrounds and skill levels. Organizational Skills: Strong organizational and time management skills to plan and execute training sessions efficiently. Flexibility: Willingness to travel to different training locations and adapt to varying schedules. Physical Requirements: Ability to stand for extended periods. Capability to demonstrate first aid techniques, which may involve physical activity. Capacity to lift and carry training equipment as necessary. Preferred Qualifications: Teaching/Education Background: Experience in education or a teaching qualification. Additional Certifications: Advanced first aid certifications, such as CPR instructor or emergency medical response. Technology Skills: Proficiency in using digital tools for online training and record-keeping. Work Environment: Location: Training sessions may be conducted at various locations, including client sites, community centers, and training facilities. Travel: Regular travel may be required to different training locations within the region. Hours: Flexible working hours, including evenings and weekends, to accommodate clients' schedules. Application Process: Interested candidates should submit a resume and cover letter detailing their qualifications and experience. Successful applicants will be contacted for an interview and may be required to demonstrate their training skills as part of the selection process. This job role is for freelance first aid trainer
We are seeking a versatile and proactive individual to join our team as a Recovery and Roadside Support Specialist with Security Monitoring Responsibilities. In this role, you will be responsible for providing assistance to vehicles in distress, offering towing, roadside repairs, fuel delivery, and other forms of support to stranded drivers. Additionally, you will play a vital role in ensuring the security of our premises by monitoring access and permitting staff to enter and exit as needed. Position Overview for the Breakdown Call Handler & Security Monitoring: As a Breakdown Call Handler, you will play a crucial role in our organisation by delivering exceptional customer service to drivers facing unexpected vehicle breakdowns. You will be responsible for receiving and handling incoming calls from distressed motorists, assessing their situations, and coordinating the dispatch of our service teams to their locations. Your empathetic and efficient response will be vital in ensuring that our customers receive prompt and professional assistance when they need it most. You will be responsible for monitoring and ensuring the security of our facilities through the operation of security systems and surveillance equipment. Your primary duty will involve actively monitoring security cameras and access control systems to detect and deter unauthorised access, theft, vandalism, or other security breaches. Additionally, you will be tasked with responding to security alarms, conducting security checks, and liaising with law enforcement or emergency services when necessary. Key Responsibilities for the Breakdown Call Handler & Security Monitoring: · Receive incoming calls from drivers experiencing breakdowns. · Gather essential information from callers, including location, vehicle details, and the nature of the issue. · Provide reassurance and excellent customer service to ease the driver's concerns. · Assess the urgency of each breakdown situation and prioritize accordingly. · Coordinate with our service teams for efficient dispatch to the customer's location. · Maintain accurate records of calls, actions taken, and service provider details. · Keep customers informed of estimated arrival times and any updates. · Monitor security cameras and access control systems to oversee the entry and exit of staff, visitors, and vehicles. · Proactively identify and respond to security threats or breaches, including unauthorized access attempts, suspicious activities, or security system malfunctions. Qualifications: · Excellent communication skills and a strong customer service orientation. · Ability to remain calm and composed in high-pressure situations. · Empathetic and understanding, with the ability to provide reassurance to distressed callers. · Quick thinking and problem-solving skills. · Basic computer skills for data entry and record-keeping. · Availability to work in shifts, including evenings, weekends, and holidays. · Previous experience in a call centre or customer service role is a plus. · DBS is preferred. Will do one on boarding. What We Offer: · Competitive compensation and benefits package. · Comprehensive training to equip you with the necessary skills and knowledge. · A supportive and collaborative team environment. · Opportunities for growth and career advancement. · The satisfaction of making a difference in the lives of those in need. If you are a compassionate and quick-thinking individual with a passion for helping others, we want to hear from you. Join our team as a Breakdown Call Handler and be the lifeline for drivers in their time of need. If you are Breakdown Call Handler & Security Monitoring and would like to apply for this exciting role with one of the region’s leading employers, make an application via this advert
Can you create awesome braided hair styles? Are feed-in braids and cornrows your super power? Are you a people person, who loves meeting people from all walks of life? Are you looking for a fun, creative summer job, in the west London area? If yes to the above then we, Braid Candy want to hear from YOU! We have an exciting summer ahead of delivering quality, braided styles to our clients at parties, events and our awesome Westfield White City braid bar, opening in June 2024. We are on the search for passionate and creative braiders. Comfortable braiding all hair types and creating perfect styles on customers natural hair and with extensions. You must be able to create cornrows, slick ponytails and feed-in braids and be comfortable selling Braid Candy products, such as our pre-braided ponytails and hair accessories. Our customers are our lifeline, so our braiders must have great customer service skills. Our goal is to ensure that a customer never uses our service just the once, they come back again and again.