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  • Warehouse Administrator
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    Warehouse Administrator
    12 hours ago
    £12.71–£13.5 hourly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Exception Handling Operative is responsible for investigating, processing and resolving parcels that cannot proceed through the standard sorting and delivery process. This includes damaged parcels, missing labels, misrouted shipments, returned items and other operational exceptions, ensuring service quality and operational accuracy are maintained. Key Responsibilities • Identify and investigate damaged, misrouted, intercepted or non-compliant parcels., • Verify shipment information and update records within internal systems., • Relabel parcels and correct routing information where appropriate., • Process returned, undeliverable and exception shipments in accordance with company procedures., • Liaise with warehouse, transport and customer service teams to resolve parcel issues., • Maintain accurate records of all exception cases and actions taken., • Escalate unresolved issues to the Team Leader or relevant departments., • Monitor operational compliance and support continuous process improvement., • Ensure all work is completed accurately and within operational deadlines., • Maintain a clean, organised and safe working environment. Candidate Requirements Essential • Right to work in the UK., • Strong attention to detail and accuracy., • Good problem-solving skills., • Basic computer literacy and data entry skills., • Ability to work independently and prioritise workload., • Good communication skills., • Reliable, organised and able to work under pressure. Desirable • Previous experience in logistics, warehouse operations or parcel handling., • Experience dealing with damaged, returned or exception shipments., • Experience using warehouse management systems, PDA scanners or logistics software., • Previous administration or operational support experience.

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  • Operation specialist
    Operation specialist
    2 months ago
    £28000–£30000 yearly
    Full-time
    Chiswick, London

    Location: London / Birmingham, UK Company: Giraf Logistics (UK) Ltd About Us Giraf Logistics (UK) Ltd is the UK subsidiary of Longsail International Logistics Co., Ltd., a well-established international logistics group with extensive experience in global freight forwarding and supply chain solutions. With the strong support of our parent company and the continued expansion of our UK business, we are building a fast-growing local team to provide efficient, reliable, and customer-focused logistics services. We are now looking for a bilingual Chinese-English logistics professional with relevant international logistics experience to join us and support our rapid development. Key Responsibilities • Handle daily import and export shipments across multiple transport modes, including sea freight, air freight, and road freight, • Manage shipments from quotation stage through to final invoicing, • Coordinate closely with customers, overseas agents, carriers, suppliers, and internal teams to ensure smooth operations, • Prepare and follow up on bookings, shipping documents, customs-related information, and job files, • Support the sales team by assisting with quotations, service solutions, and customer communication, • Ensure a high standard of accuracy, customer service, and operational efficiency, • Take on additional operational or administrative tasks as required to support a fast-developing business environment Requirements • Previous experience in international logistics, freight forwarding, shipping, or supply chain operations is strongly preferred, • Familiarity with import/export processes and container freight forwarding would be a strong advantage, • Fluent in both Chinese and English (written and spoken) is essential, as this role requires communication with both Chinese-speaking and English-speaking clients, agents, and colleagues, • Strong sense of responsibility and the ability to work in a fast-paced, growing team, • Good communication, coordination, and problem-solving skills, • Detail-oriented, organised, and service-minded, • Able to work independently while also contributing effectively within a team, • Mandarin-English bilingual ability is preferred; Cantonese is also a plus What We Offer • Competitive salary, negotiable based on experience and qualifications, • Performance-related bonus opportunities, • Festival gifts and team-building activities, • Supportive and friendly working environment, • Excellent opportunity to grow with a rapidly developing international logistics team

    No experience
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