Receptionist / Dealership Host Part time
hace 6 días
Cardiff
Renault Cardiff has an exciting opportunity for a Receptionist / Dealership Host to join our friendly team on a part time basis. This is a customer facing role which involves being the first point of contact for customers either by welcoming them to the dealership or dealing with them over the phone in a polite and professional manner. Working pattern The working hours are Friday 8am-6pm, Saturday 8.30am-5pm with 30 minutes lunch break. This is 17 hours per week. Holiday cover for the other Receptionist will be required (advance notice given). What you'll be doing • Meet and greet all customers and visitors warmly and professionally, and direct them to the relevant individual/department in a helpful and welcoming manner., • Answer incoming telephone calls in line with Renault Retail Call handling standards and warm transfer customers to the relevant person / department., • Accurately direct callers to the appropriate person / department. Relaying messages and personally ensuring that the call is returned, • Ensure that the reception phone is always attended during opening hours and that reception cover is arranged in advance of breaks, lunch, holiday and other absences., • Complete daily employee site attendance register and send completed form to HRM in a timely manner., • Ensure all visitors to the site are logged in the visitor...